常用酒店英语

酒店基础英语短语天外天Han master汤泉宫Hot-spring Palace[ ′pælis]绿野名人居Green Celebrity Villa会议中心Conference Center [′ kɔnfərəns]白金会馆Platinum Hall [′plætnəm]预订Reservation/Booking前厅办公室Front Office前台/接待处Front Desk / Reception洗衣房/洗好的衣服; 待洗的衣服Laundry[′lɔ:ndri] 商务中心Business Center送餐服务Room service酒吧Bar大堂吧Lobby bar/Lounge收银处Cashier’s美容中心Beauty salon[′sælɔ:ŋ]健身房Healthy Room台球室Billiard [′biljəd] room棋牌室 Chess Room乒乓球室Tennis room咖啡店Coffee shop夜总会Night clubKTV包房KTV Rooms桑拿浴室 Sauna[′sɔ:nə, ′s aʊ-] rooms宴会厅Banquet Hall会议厅 Conference Hall公共区域 Public Area宴会包房 Banquet Room中餐厅 Chinese Restaurant西餐厅 Western Restaurant总机 Service Centre总机接线员 Service Centre Operator行李员 Bellboy楼层服务员 Floor attendant服务员（男）Waiter服务员（女）Waitress接待员Receptionist收银员Cashier客房部Housekeeping Department Room Division(HSKP/RD) 餐饮部 Food & Beverage Dept. (F&B)行销业务部Sales & Marketing Department (S&M)工务部 Engineering Dept. (ENG)采购部Purchasing Division (PD)外联部Public Relation Dept. (PR)人力资源部 Human Recourse Dept. (H&R)财务部 Finance / Financial Dept.(FIN)秘书处Secretary Dept.(SD)球场营运部Golf Operation Dept.(GD)草坪绿化工程部Lawn Green & Engineer Division (LGD)安管部Security Department(SEC)董事长Board Chairman总经理 General Manager副总经理 Deputy General Manager [′depjuti]财务总监 Finance Controller行销业务总监 S&M Director客房总监 Director of HSKP部门经理 Department Manager部门副经理 Outlet Assistant Manager主管 Supervisor领班 Captain人力资源总监 H&R Director餐饮部经 F&B Manager无理由，无借口No Excuse不定期抽查 Spot Check文件分选柜，文件架上的小间隔 Pigeonhole[′pɪdʒən′həʊl] 级别，水准Level [′levl]优先权，优先考虑的事Priority [prai′ɔriti]员工Staff [stɑ:f]确认，证实 Confirm [kən′fə:m]再次证实，再次确认Re-confirm议程,日程Agenda[ə′dʒendə]营救，援救Rescue值班经理MOD Manger On Duty 无论如何，不管怎么样No How部门负责人Department Head忘记 Forget更新，修正，校正Update最后期限Dateline。

酒店常用英语一、名词解释1、front desk 前台2、house room 客房3、operator 总机，话务员4、business centre 商务中心5、assistant manager 大堂副理6、reception 接待7、morning call 叫醒服务8、VIP=very important person 贵宾9、laundry service 洗衣服务10、single room 单间double room 双人间triple 三人间suite 套间deluxe room 豪华间vacant room 空房11、upstairs上楼12、second第二13、elevator电梯14、basement地下室15、corridor走廊尽头16、advice忠告17、customer service centre 房务中心18、shopping centre购物中心19、toilet卫生间20、towel毛巾21、restaurant餐厅22、bredkfast/lunch/dinner 早餐/午餐/晚餐23、steak 牛排24、tea 茶25、bread 面包26、soap 香皂27、cup 杯子28、vegetable 蔬菜二、问候语1、Good morning（afternoon、evening）madam/sir早上（下午、晚上）好，女士/先生2、Welcome to our hotel. 欢迎入住我们大厦。

3、Wish you a most pleasant stay in our hotel.祝您在我们酒店入住愉快。

4、Thank you for your advice（information/help）.谢谢您的忠告（信息/帮助）。

5、You are welcome./Not at all. 不用谢。

6、It’s my pleasure. 很高兴为您服务。

7、I’m sorry./Excuse me. 对不起，抱歉。

常用酒店英语单词归类令狐采学一、酒店星级Hotel Rating：两星-三星-四星-五星two star – three star – four star – five star 二、酒店类型Hotel Type:宾馆Hotel，公寓Apartment,度假村Resort, 别墅Villa,旅馆、旅社Hostel, 汽车旅馆Motel,供应早餐的旅馆民宿Bed and Breakfast三、房间类型Room type1.（按人数）By person/pax单人间 Single Room，双人间 Double Room，三人间 Triple Room，四人间 Quad Room一卧室套房One bedroom Suite, 双卧室套房Two Bedroom Suite 双人间单人住DSU/TSU(Double/Twin for Sole Use)2. (按床型) By bed大床房Double bed, King Bed(1.8-2.0m), Queen bed(1.5m)双床房Twin Beds, 双大床Double Queen Beds, 单人床Singlebed3. (按级别) By category标准房Standard Room, 高级房Superior Room, 豪华房DeluxeRoom尊贵房Premier Room, 行政房/俱乐部房Executive Room/ Club Room经济房Economic Room, 经典房Classic Room套房Suite，公寓Apartment, 别墅Villa4. (按景观朝向) By views城景房 City View Room, 园景房 Garden View Room海景房 Sea/Ocean View Room, 湖景房 Lake View Room,河景房River View Room, 山景房Mountain View Room朝街房Front View Room, 背街房Rear View Room全景房Panorama Room5. (按配套设施) By facility无烟房Non Smoking Room, 吸烟房Smoking Room残疾人客房Handicapped Room, 带厨房客房Room with Kitchen相邻房Adjoining/Adjacent Room, 蜜月房Honeymoon Room高楼层Higher Floor/Except Ground Floor, 低楼层Lower Floor/Ground Floor安静的房间Quiet Room, 加床Extra Bed, 沙发床Sofa Bed, 婴儿床Baby Cot早入住Early Check in, 晚入住Late Check in早退房Early Check out, 晚退房Late Check out酒店房间二次确认对话示例Double Check/Confirmation Dialogue--我：您好，请问可以帮我转到预订部吗？Hello, May I speak to the Reservation department, Please?--酒店员工：请稍等，我帮你转接预订部。

Simple international education（森博国际教育）常用英语口语——酒店篇一、词汇房型介绍：Standard room标准房Single room单间Twin room双人间Superior room高级房Suite套房Business suite商务套房Presidential suite总统套房Deluxe room豪华房Executive room行政房Special promotion特价房City / river/ ocean/ mountain-view room（a room with a view of city/river/ocean/mountains）市/江/海/山景房Available可得到的Vacancy空房Check in登记入住Check out 退房Deduct扣除Registration登记Room card房卡Elevator电梯Bell boy门童Luggage行李Fill in the form填表ID card身份证Passport护照句型：1.I’d like to book/reserve a single room for 5 nights.我想订一个单间，住五晚2.Do you have any double room available? Do you have any vacancy? 你们有空房吗？3.what kind of room would you like?你想要什么房型的呢？4.we have some suite with an ocean view available.我们还有一些海景套房5.sorry, we are fully booked.很抱歉，我们房已订满。

6.does the price cover/include breakfast? 费用包含了早餐吗？7.do you have any special promotion room?你们有特价房吗？8.I’d like to check in/out.我要入住/退房9.may I have a look at your passport/ ID card?我能看一下您的护照或身份证吗？10.could you please fill in the form with your name and ID number?麻烦您填一下姓名和身份证号码11.here is your room card, and you’re in room 280.这是您的房卡，你的房间号是28012.the bell boy will bring your luggage to your room at once.门童会立马将行李送到您房间13.if you need any other services, you can call 80050011.如果您需要其他服务，请拨打8005001114.hope you have a nice stay here.祝您入住愉快15.how would you like to pay? Cash or card? 您是现金还是刷卡结账呢？16.do you take credit card?能用信用卡吗17.3 nights at RMB200 each, and these are meals you had at the hotel, that comes to RMB750.三个晚上，每晚200元，加上膳食费，总共是750元。

酒店常用英语如下：1. 预定房间：- I would like to make a room reservation.（我想预定一个房间。

）- Can I book a room for [number of nights]?（我可以预订[number of nights]晚的房间吗？）- What are your room rates?（你们的房间价格是多少？）- Do you have any available rooms for [date]?（你们有[number of rooms]个房间在[date]日期可用吗？）2. 入住和退房：- I have a reservation under the name of [your name].（我有一个以[你的名字]预订的房间。

）- What time is check-in/check-out?（入住/退房时间是几点？）- Could you please provide me with a key card for room [room number]?（请给我提供[房间号]的房卡。

）- I would like to extend my stay for [number of nights].（我想延长[number of nights]晚的住宿。

）- Can I have a late check-out?（我可以延迟退房吗？）3. 房间设施：- Is breakfast included in the room rate?（早餐包含在房价内吗？）- Could you send someone to fix the air conditioning in my room?（能派人来修理我房间的空调吗？）- Can I have an extra pillow/blanket/towel, please?（我可以要一个额外的枕头/毯子/毛巾吗？）- How does the Wi-Fi work in the hotel?（酒店的Wi-Fi如何使用？）- Is there a hairdryer/iron in the room?（房间里有吹风机/熨斗吗？）4. 其他服务：- Where is the nearest restaurant/bank/pharmacy?（最近的餐厅/银行/药店在哪里？）- Can you help me arrange transportation to the airport/train station?（你能帮我安排去机场/火车站的交通吗？）- Could you recommend any local attractions or sightseeing spots?（你能推荐一些当地的景点吗？）- What time does the hotel gym/pool/spa open/close?（酒店的健身房/游泳池/水疗中心什么时候开放/关闭？）。

常用酒店英语词汇常用酒店英语词汇大全如今人们的经济条件开始变化，也有不少的人选择出国游玩，但是有没有想过不会点英语口语出国在外还真的很难跟外国人沟通，特别是住酒店的`时候，想要什么都不知道怎么用英语表达。

今天店铺来给大家分享常用酒店英语词汇大全。

常用酒店英语词汇1Restaurant 酒店里面的称为餐厅，酒店外的可以叫饭馆或者餐馆都可以B&B 家庭式酒店Boutique hotel 精品酒店Resort 度假村King-size 特大号床Queen-size 大号床Twin beds 双床房Single bed 单床房Double room 双人间Single room 单人间Suite 套房Studio suite 公寓套房Adjoining room 相邻房Connecting room 连通房Executive Floor 行政楼层Bellboy 行李员Concierge 礼宾Receptionist 前台接待Reception/Front desk 前台Coach 旅游大巴Reservation 预订(不是预定)Doorman 门房门童Housekeeping staff 客房清洁人员Room service 客房服务，有时特指客房送餐服务Ground 花园Tip 小费Service charge 服务费Turn down 开夜床服务(指的是傍晚的时候再次整理房间，使客人晚上睡的舒服)Executive room 商务房Shuttle bus 班车Do Not Disturb Sign /DND sign请勿打扰牌Please Make Up sign /PMU sign 请收拾房间牌check-out 退房check-in 登记入住lobby 大堂Owner response: 业主回复Porter门房Hotel Concierge酒店礼宾部Procurement Manager; Purchasing Manager采购部经理Food & Beverage Manager; Catering Manager餐饮部经理Table Hostess餐桌女服务员Kitchen Hand; Kitchen Help;Kitchen Worker厨工Cook; Chef厨师Head Chef厨师长Cook炊事员Assistant Manager大堂副理Lobby Manager大堂经理Tourist Guide导游Sauce Cook调味汁厨师Restaurant Manager饭店经理Rooms Division Manager房务部经理Second Chef副厨师长Second Waiter副领班Trainee Manager见习经理Receptionist接待员Bar Operative酒吧服务员Hotel Accountant酒店会计Chief Accountant; Financial Controller酒店主管会计;财务总监Housekeeping Manager客房部经理Executive Housekeeper; Head Housekeeper客房部主管Chambermaid客房女服务员Head Waiter ;Captain领班Floor Attendant楼层服务员Travel Agent 旅游中介Doorman门童Pantryman配餐员Front Desk Manager前台经理Front Office Supervisor前台领班Front Office Manager前厅经理Assistant Front Office Manager前厅副理Cleaner清洁工Food Checker食品检验员Vegetable Cook蔬菜厨师Materials Manager物料经理Western-Style Restaurant Manager西餐部经理Executive Assistant Manager行政副经理Assistant Banquet Manager宴会部副经理Banquet Manager宴会部经理Night Manager夜班经理Hotel Greeter迎宾员Reservation Manager预订部经理Chinese-Style Restaurant Manager中餐部经理Resident Manager驻店经理Front Clerk; Reception Clerk总台接待员酒店岗位：客房预定 room reservation客满 fully booked房间种类 types of rooms双人房 double room标准房 standard room双床房 twin room高级房 superior room豪华房 deluxe room商务房 executive room套房 suite普通套房 junior room高级套房 senior suite总统套房 Presidential suite朝南的房间 a room facing south公寓套房 studio room连通房 connecting room相邻房 adjoining room没有按预定抵店 no show确认信 letter of confirmation服务费 service charge额外费用 extra charge班车 shuttle bus全价 full price折扣价 discounted price标准价 rack rate优惠价 special price免费 complimentary rate特大号床 king-size bed大号床 queen-size bed推迟 postpone空房 Vacancy/vacant room取消 cancel/cancellation更改 change预定 book/reserve自动门 automatic door登记入住 check in结帐 check out一件行李 a piece of baggage/luggage 背包 shoulder bag纸箱 cardboard box手提箱 briefcase汽车行李箱 luggage trunk送行李 send up填写 fill out名牌 name tag夜床服务 turn – down service打扫房间 make up稍稍整理 tidy up洗衣项目 laundry items加快服务 express service核对 check包间 private room菜单 menu套餐 set menu定满了 fully booked租 rent计划表 schedule推举 recommend酒店内设施adapter 连接器brief ease 公文包out of order 坏了coupon奖券Food Mall 食品街Ancient Culture Street古文化街fire sprinkler 灭火喷淋coat hanger 大衣架 pillow 枕头heating control 加热控制ice tongs 冰夹 chair 椅子bedside table 床头桌ceiling light 顶灯luggage stand 行李架swimming bag游泳袋power socket 电源插座note pad 记事簿shoe basket鞋篮ice bucket 冰桶security latch安全门dry cleaning docket 干洗单breakfast menu 早餐菜单light switch 灯开关air conditioner vent 空调排风口pillow case枕套coffee table 咖啡桌wall paper 壁纸hair dryer 吹风机standing lamp 地灯valet stand 衣物架switch 开关desk chair (与书桌配套的)椅子laundry docket 洗衣单Do Not Disturb Sign 请勿打扰牌 DND sign请勿打扰牌chest of drawers 带抽屉的柜厨sheer curtains 纱窗帘desk lamp 台灯television cabinet 电视柜single bed 单人床 double bed 双人床 desk书桌dusting 去尘toilet brush 马桶刷子refuse bag 废物袋mopping 拖地scrub 檫洗dustpan and brush 簸箕和刷子detergent 清洁剂vacuum cleaner 吸尘器mop 拖把shampoo 洗发水soap 香皂bath foam 浴液sewing kit 针线盒moisturizer 润肤露shower cap 浴帽shoehorn鞋拔shoe shine檫皮鞋Bedside lamp 床头灯wardrobe 衣柜television guide电视指南Please Make Up sign 请收拾房间牌 PMU sign 请收拾房间牌slippers拖鞋 drapes 布帘ceiling屋顶Laundry docket 洗衣单window sill 窗台shopping bag 购物袋bookshelf 书架ground floor (英)底，层，一楼cabinet 橱柜switch 开关Venetian blind 百叶窗帘curtain 窗帘wastebasket 字纸篓tea trolley 活动茶几night table 床头柜first floor (英)二楼，(美)一楼folding screen 屏风hanger 挂钩plug 插头wall plate 壁上挂盘Chinese painting 国画elevator, lift 电梯drawer 抽屉second floor (英)三楼，(美)二楼spring 弹簧cushion 靠垫，垫子socket 插座，插口sitting room 起居室voltage 电压floor 楼层，地板carpentry (总称)木器tea table 茶几bedclothes 床上用品quilt 被子mattress 床垫thermos 热水瓶transformer 变压器酒店前台用语：market price 市价cashiers desk 兑换处coin 硬币accounting desk 帐务处check-out time 退房时间voucher 证件price list 价目表check, cheque 支票sign (动)签字interest 利息form 表格reservation 预订reception desk 接待处tip 小费reservation desk 预订处luggage office 行李房spare (形)多余的postpone (动)延期cancel (动)取消travelers cheque 旅行支票pay (动)付款fill (动)填写 administration 管理、经营note 纸币registration desk 入宿登记处lobby 前厅luggage rack 行李架visit card 名片identification card 身份证rate of exchange 兑换率conversion rate 换算率charge (动)收费bill 帐单change money 换钱procedure 手续、程序information desk 问询处luggage label 行李标签overbooking 超额订房reasonable (形)合理的cash (动)兑换keep (动)保留、保存bank draft 汇票accept (动)接受procedure fee 手续费fill in the form 填表酒店的种类：Designed hotel 设计酒店boutique hotel 精品酒店certified hotel for tourism 旅游定点旅馆family hotel 家庭旅馆B&B: 经济型酒店resort hotel 度假区酒店酒店部门：电脑部E.D.P.市场营销部sales & Marketing Division销售部Sales Department公关部Public Relation Department预订部Reservation Department客务部Room Division前厅部Front Office Department管家部Housekeeping Department餐饮部Food & Beverage Department康乐部Recreation and Entertainment Department 工程部Engineering Department保安部Security Department行政部Rear-Service Department商场部Shopping Arcade其他：Oriental Plaza: 东方新天地Forbidden city:故宫High-speed wireless internet: 高速无线上网Owner response: 业主回复Expatriates/ expats:外籍人士/外籍员工F&B:餐饮Mansion/ service-apartment:酒店式公寓English tea:英式红茶/英式下午茶CTS:中国旅行社Prepaid cell: 预付型手机Toiletries: 洗漱用品Morning call 唤醒服务常用酒店英语词汇2ensuite 套房family suite家庭套房double room 双人房advance deposit 定金reservation 预订registration 登记rate sheet房价表tariff 价目表cancellation 取消预定imperial suite 皇室套房presidential suite 总统套房suite deluxe高级套房junior suite 简单套房mini suite 小型套房honeymoon suite 蜜月套房penthouse suite 阁楼套房unmade room 未清扫房on change 待清扫房valuables贵重品porter 行李员luggage/baggage行李registered/checked luggage 托运行李light luggage 轻便行李baggage elevator 行李电梯baggage receipt 行李收据trolley 手推车storage room 行李仓briefcase 公文包suit bag 衣服袋travelling bag 旅行袋shoulder bag 背包trunk 大衣箱suitcase 手提箱name tag 标有姓名的标签book/reserve a hotel room 预订宾馆房间full booked 已经订满vacant room 空房间available 有的，有空的types of rooms 房间种类standard room 标准房double room 双人房（一般是一张双人床）two beds/twin room 双床房（两张单人床）king-size bed room 特大号床房queen size bed room 大号床房suite 套房presidential suite 总统套房adjoining room 相邻房connecting room 连通房studio room 公寓套房executive floor 行政楼层lobby 大堂，大厅lounge 休息室information deskreception/front desk 前台receptionist 前台接待passport 护照identification card (ID) 身份证check-in 办理入住check-out time 退房时间money exchange 货币兑换exchange rate 兑换率business center 商务中心laundry 洗衣店room service 客户服务（可以给房间送餐）house keeping 房屋管理（打扫整理房间）Do Not Disturb 请勿打扰Please Clean/Make Up 请您打扫breakfast included 含早餐buffet 自助餐menu 菜单food & beverage 餐饮appetizer/starter 开胃菜main course 主食dessert 甜点waiter 男服务员waitress 女服务员cashier 收银员captain 领班check/bill 帐单receipt 收据room charge 房费shampoo 洗发液bath foam/shower gel 浴液shower cap 浴帽soap 香皂tooth brush 牙刷tooth paste 牙膏comb 梳子slippers 拖鞋accessible [ksesbl] adj.可到达的；可进入的luxury [lkri] v. 豪华的；舒适的；昂贵的three-/four-/five-etc.star三/四/五星级的Vacancies [‘veknsz] 空房。

Reservation n.预定Reserve v. 预定FIT reservation (Full Independent Tourist) 散客预定Reservation clerk 预定员Twin a.双人的Deluxe a.豪华的Rate n. 价格；费用Surname n. 姓氏Initial n. 起首字母Flight number（飞机）航班号Arrival time抵达饭店时间In the name of以（某人）的名义Confirm v. 确认Cancellation n. 取消Check-in入住登记Corporate a. 公司的Corporate reservation公司预算Hold the line别挂断电话Accommodation n. 住宿、便利Settle v. 结帐Account n. 所欠帐目Fax n. 传真；用传真发送Be of help提供帮助Guarantee v. 保证Guaranteed reservation有保证预定Departure date离店时间On a personal (business)trip私人旅行（出差）Credit n. 信用；（银行存款）Credit card信用卡In advance提前American Express美国运通卡Expiration n. 信用卡截止有效日期Hold v. 保留Revise v. 修改Travel agent旅行社Due to因为，由于Alter v. 变更Cancel v. 取消Instead of取代If possible如果可能的话Available a. 有空的Upgrade v. 升级Extension n. （电话）分机号So far so much到目前为止就这些Confirmation number确认号At one’s service乐意帮助Preferential a. 优先的、特惠的Front office总台前台Receptionist接待员Named指定的According to根据Fill out (in) 填写Sign签(名)Passport护照Enjoy喜欢Stay停留Walk-in无预定的客人Extra另外Discount折扣Per每In that case那么several几个Handle处理Frequent Guest常住客Present呈上Tour group旅行团Tour leader领队CITS中国国际旅行社Association协会Name-list名单Visa签证Group Visa团队签证Morning call早上叫醒服务Voucher凭证After you您先请Arrange for the room安排房间Black list黑名单Deposit无预定的客人Extra key备用钥匙Identification身份证明Lobby大堂Make payment / Settle the bill结账Morning call叫早服务Passport护照Registration入住登记Service Charge服务费Take a print of the card刷信用卡Signature n. 签名Skipper n. 逃账者Coupon抵用券Receipt收据Considerate adj. 考虑周到的、体贴的Disabled adj. 残疾的、无能力的Valet服务员；洗熨衣服Facility n. 设施、工具Designated a. 指定的Courteous a. 礼貌的License n. n. 执照Converse n. 交谈Independently adv. 独立地Exceed v. 超过，胜过Recreational娱乐的billiard n. 台球Bowling保龄球Gymnasium[dʒim‘neiziəm] n. 健身房Souvenir n. 纪念品Spacious宽敞的Gatekeeper n. 门卫Concierge [kɔ:nsi’ɛəʒ] n.n. 门房，行李生v. 护送Ambassador n. 大使Escort Castle n. 城堡Run errands跑腿办事Billiard台球After you您先请Excellent people skills良好的交际能力Meet（exceed) customerexpectations达到或超过客人的期望Service guide n. 服务指南Directory of services服务指南Room service menu客房服务餐饮菜单Slide back and forth前后滑动Cozy [‘kəuzi] 舒适的、安逸的、惬意的Luggage rack行李架Storage receipt保管凭条Sign标牌、记号Doorknob球形门拉手Remote control遥控器Balcony阳台Representative[repri’zentətiv] 代表Hospitality 好客Bumping颠簸的Limousine [limə’zin ] 豪华汽车Under one’s belt在某人掌控中，有经历Laundry n. 洗衣店，洗衣房；洗衣；送洗衣物Housekeeper n. 客房管理员Housekeeping n. 客房部Housekeep v. 客房管理Silk dress真丝裙Contain v. 包含，包括Stationery n. 文具Folder n. （文具）夹子，折叠式册子Colorfast不褪色的Run v. 掉色Dry-clean v. 干洗Lining n. （衣服的）衬里Unstitch v. 脱线Tear v. 撕裂Further adj. 进一步的Three-piece suit三件套西装Sweater [‵swetə(r)] 羊毛衫Express adj. 快速的Express laundry service快洗服务Extra adj. 额外的Charge n.&v. 收费Pick up取（衣物）Shrink v. 缩水Otherwise否则Damage n. &v. 损坏，损伤Complaint n. 投诉，抱怨Policy政策，规定Refund v. 退款Indemnity n. [ɪn‵demnəti]赔偿Compensation n. 补偿Compensate v. 补偿，赔偿Convenience n. 方便Convenient adj. 方便的，便利的Fill out / in填写Vest n. 背心Iron v. 熨烫Soft soap液体或半液体肥皂Fade v. 褪色Spill v. 溅，泼Vinegar醋Remove v. 除去Mend缝补Sock短袜Darn v. 织补Button纽扣Missing缺少的Valet熨烫工Valet service洗烫服务Deliver发送Bikini比基尼Blouse女长衫Bra (brassiere) 胸衣Dress连衣裙Handkerchief手帕Shorts短裤Skirt短裙Slacks / pants / trousers长裤Socks (pair) 短袜stockings长袜Suit (2pcs) 西装（两件套）T-shirt T恤Ladies underwear女士内裤Underpants (man) 男士内裤Sport shirt运动服Jacket夹克衫Jeans仔服Rate list价目表Scarf围巾Uniform制服waistcoat马甲Starch上浆Shrink缩水stain污点Seam裂缝Iron熨烫Stitch缝合Unstitch脱线burnt烧坏的、烫坏的Check-out离店结帐Print the bill打印帐单Service charge服务费Deposit n. 预付金Receipt n. 收据Invoice n. 发票Currency n. 流通货币Settle the bill结帐Exchange memo兑换水单Exchange rate quotation外汇牌价Minibar n. 迷你吧(客房酒吧;客房小冰箱)Folio n. 客户个人帐目Total v. 总计,合计Imprint n. 压印，刻印，使铭记Traveler’s check旅行支票Room service客房送餐服务Laundry n. 付(待)洗衣物,已洗衣物Dispute v. n. 争议,纠纷F&B餐饮(food and beverage)Equivalent n. 等同物,等价物ancestor n. 祖先celebrate v. 庆祝，纪念decorate v. 装饰delicious adj. 美味的dragon n.龙dumpling n.饺子New Year‘s Eve n. 除夕joyful adj. 充满欢乐的lantern n. 灯，灯笼local adj. 地方的，当地的magical 有魔力的，有魅力的relative n. 亲属，亲戚Family reunion dinner n. 团圆饭the beginning of New Year初一Spring Festival couplets 春联do Spring Festival shopping买年货Fireworks 爆竹Lion and dragon dance舞狮舞龙riddles written on lanterns灯谜New Year‘s visit 拜年staying-up 守岁taboo 禁忌offer sacrifices to one‘sancestors 祭祀祖先Enjoy family life 享受家庭生活Roomdoor房门Bell门铃Locker门锁/ 更衣室Main switch总开关Air vent空调百叶门Closet衣柜Shelves衣柜内固定木架Clothes hanger衣架Luggage rack行李架Air condition control空调调节器Dressing table梳妆台Drawer抽屉Mirror镜子Table lamp台灯Lamp shade灯罩Stationary holder文具盒TV set电视机TV controller电视遥控器TV holder电视遥控器套Stool (chair) 梳妆凳Waste basket 垃圾筐Curtain窗帘Glass玻璃窗Arm chair圈椅Stand lamp落地灯Coffee table咖啡台Thermos bottle冰壶Ice bucket热水壶（膳魔师）Tea cup茶杯Ashtray烟灰缸Tea box茶叶盒Glasses玻璃杯Electric jug kettle电水壶Bedspread床单Bedding bag (quilt cover) 被套Bedside cupboard床头柜Acoustics & adjustment床头音响控制板Do not disturb (DND) 请勿打扰Mural picture挂画Smoke reaction烟感器Carpet地毯Wallpaper墙纸Ceiling天花板Bathroom浴室Air exhauster抽风机Fluorescent lamp [flɔ:‵resnt] 日光灯Washbasin / sink面盆/ 水槽Tap (hot & cold) 水龙头Towel set毛巾架Water tank水箱Bathtub浴缸Nozzle花洒Scottles holder纸巾盒（一般使用斯歌特牌Scale磅秤/ 规模/ 比例Shower curtain浴帘Hair dryer吹风筒Bathrobe浴衣Sewing kit针线包Comment cards意见卡Post cards明信片Drinks price list酒水价目表Pad, pencil, writing paper留言本、铅笔、留言纸Body foam沐浴液Hair shampoo洗发液Hair conditioner护发素Body lotion护肤乳液Comb数字Toothbrush & toothpaste牙刷& 牙膏Shower cap浴帽Tissue面巾纸Toilet paper厕纸Vacuum吸尘，吸尘器Convenient方便的Disturb打扰In a mess一片混乱Turndown service清理服务/开夜床Tidy up整理，收拾，拾掇Trolley手推车、餐车Housemaid / chambermaid /room attendant女服务员atmosphere气氛，氛围Cigarette [siɡə′ret] 香烟Brand品牌Curtain窗帘Typical典型的、特有的Cushion [′kʊʃən] 靠垫Mattress床垫Take a nap小睡，午睡Be off下班Overnight staff夜班工作人员Minimum charge最低消费Service charge服务费Bacon培根、腌肉、熏肉Breakfast roll早餐包Continental breakfast大陆式早餐American breakfast美式早餐Breakfast buffet自助早餐Croissant [krə′sɑnt] 可颂面包、羊角包Toast吐司、烤面包juice果汁White coffee加奶咖啡Fried egg煎蛋Boiled egg水煮蛋Soft boiled egg软心煮蛋，两分钟，半熟Hard boiled egg硬心煮蛋，五分钟，熟透Sunny-side up (down) 只煎一面，蛋黄朝上（朝下）Turned over两面煎Easy over (over-easy) 两面稍煎Over-hard两面煎老Scrambled egg炒蛋Preserved egg皮蛋Century egg皮蛋Poached egg水煮荷包蛋Jellied egg蛋羹Omelet加料蛋卷（蘑菇、腌肉等）Grilled tomato烤西红柿Porridge粥Corn flakes谷物麦片Menu菜单beverage酒水饮料Legibly易读的、易辨认的Positive积极的、正面的Negative消极的、负面的Plate盘子macaroni [mækə′rəʊni] 通心粉、意大利面sauce酱汁Soy sauce酱油shred切成丝、切碎Shredded chicken salad鸡肉沙拉Sliced white loaf切片白面包Diced chicken鸡块、鸡丁Coffee table咖啡桌Doorknob menu挂门餐牌Tick the items选择项目Marmalade橘子酱、涂果酱Preserve果酱Can v. 罐装、听装grapefruit n. 柚子Freeze v. 冷藏Canned or Frozen罐头或冰冻的Sweeten v. 使甜、加糖Unsweeten v. 免糖Consomme [kən'sɒmeɪ] 肉汤Grill炙烤Veal小牛、牛肉salmon ['sæmən] 三文鱼、大马哈鱼Smoke烟熏的、烟制的Scottish苏格兰的Pour倾倒tray托盘Private room包厢Indicate显示、表明、指示Deposit押金Specified time指定就餐时间A later arrival (比预定时间）晚到Restaurant餐厅Contact v. 与．．．联系；联络Appreciate v. 赏识；欣赏;感激的；感谢的Arrange v.安排A party of four一行４人Vacant a. 空着的；无人坐Lounge n. 酒廊；休息室In the meantime在此期间；其间Have someone seated安排某人入座Have someone doing让某人一直做某事，不停地做Step this way这边走Fantastic a. 极好的；美妙的Terribly a. 很；非常Prefer v. 宁愿；更喜欢Lemon n. 柠檬Black tea红茶Recommend推荐Chilli辣椒、辣的Salty咸的Aromatic香的Oily油的Flavor n. 风味，口味Cuisine菜肴、菜系Favorite受欢迎的食品Speci`ality （同specialty) 特殊风味的食品That’s all for now先点这些菜吧Raw生的，生肉的Fillet steak菲利牛排Registered guest住店客人Liter一公升、一扎deluxe cold dishcombination冷水拼盘Recommend v. 推荐Liquor n. 白酒Strong adj. 烈性的（如酒）Experience v.&n. 经历，感受，经验，体验Fantastic adj. 极好的Banquet n. 宴会Watermelon n. 西瓜Deluxe adj. 豪华的Combination n. 结合，联合Grill v. 铁扒，用明火烤Pigeon n. 鸽子Speciality n. 特产Sautév. [soʊ'teɪ] 嫩煎Prawn n. 对虾Pomfret n. 鲳鳊鱼Assorted adj.各种各样的assorted fruits水果拼盘with our compliments免费赠送Brandy白兰地Crème de cacao（法）可可甜酒Pour倾倒One measure of一份Stir搅拌Top up with champagne用香槟倒满Tall chilled glass高脚冷玻璃杯Bali巴厘岛（印尼）Lime酸橙汁A dash of少许vigorously大力、猛力Crushed ice碎冰Horrible [`hɒrəbl] 讨厌的、可怕的、震惊的Lobster龙虾Soda water苏打水Soft drink软饮料Potato chip薯片Peanut花生Dessert [dɪ'zɜ:t] 甜品Desert 沙漠On the house免费、由本店承担费用annoy使生气、使恼火常见烹饪方法：fry 煎、deep fry 炸、stir-fry 炒、grill 烤、braise 烩、bake 烘、steam 蒸、smoke 熏、boil 煮、炖stew、scalding 白灼、BBQ 铁板烧、quick boil 汆, instant boil 涮, bake in a pan 烙, braise in soy sauce 红烧, marinate 卤制刀功：mashing 捣成泥、shredding 切片、slicing 切丝、dicing 切块、mincing 切碎、filleting 切柳条、stuffing酿入、boning 去骨、shelling 去壳、skinning 去皮、scaling 去鳞、pickling 腌制味道：acid, bitter, fruity, hot, mild(清淡的), salty, savory (香薄荷的), scented (有香味的), sour, spicy, sugary, sweet质地：chewy 有嚼头的, chopped 剁碎的, crisp 脆的, crumbly 易碎的, crunchy 嘎吱嘎吱的, dry 干的, flaky 薄片状, smooth 柔滑的, tender 细嫩的外形：round, square, oval 椭圆形, triangular 三角形的, rectangular 长方形的, tubular 管状的,irregular shaped 形状不规则的, diamond shaped菱形的, butterfly shaped,crescent shaped 月牙形,cone shaped 圆锥形,barrel shaped 桶状的Teppanyaki (铁板烧) isgrilled slices of beef.Dolmades(多美滋) aresmall parcels made withvine leaves (葡萄叶)containing rice andspices.Polpette are small meatballs rolled in bread crumbs.介绍制作方法和配料With shabu shabu(日式油纸火锅）, you dip your ownsteak into boiling stock withchopsticks.Chef’s fried rice is friedrice with shrimp, eggs andbroccoli (花椰菜).常见常用料及菜名（西餐）：Sirloin 西冷（牛肉脊骨两旁的肉）Pasta 意大利面食，包括spaghetti 实心粉和Macaroni 通心粉，宽面条LasagnaCutlet 吉列(裹面粉炸的肉排或肉片）Chowder 周打（香味浓郁的奶汤，例如周打鱼汤等）Puff 泡芙（酥脆西式小点，内里填充奶油和果酱）Smoked salmon 烟熏三文鱼Black Caviar 黑鱼子酱/Oyster 生蚝/常见常用料及菜名（西餐）：Goose Liver Sauce 鹅肝酱French Style Baked Snail法式焗田螺Russian Borsch 罗宋汤Cream & MushroomsSoup 奶油蘑菇汤Minestrone Soup 意大利蔬菜汤Fruit Salad 水果沙拉/杂锦色拉Mixed Salad常见常用料及菜名（西餐）：吉列大虾Prawn –Cutlet法式烧鸡French-Style Roast Chicken法式烤羊腿French-Style Roast Leg of Lamb意式橙烩鸭Italian-Style Duck with Orange Zest and Curacao Sauce (橙味汁）红酒烩牛脷braised OX-tongue with red wine黑椒牛仔骨Fried beef short ribs with black pepper sauce洋葱烧汁焗鸡腿baked chicken leg with onion常见常用料及菜名（中餐）：鱼片sliced fish肉丝shredded meat薯泥mashed potatoes 鸡丁diced chicken酿豆腐stuffed bean curd 炸鱼柳fried fillet of fish 虾仁shelled shrimp去鳞鱼scaled fish咸腌菜pickledvegetables常见常用料及菜名（中餐）：川菜condiments 调味料/Chinese Red pepper 花椒Chilli / Red Pepper 辣椒/ Pepper 胡椒Sticky-hot and strangeflavor 麻辣味Twice-cooked Pork Slices回锅肉Special Spicy Chicken辣子鸡Shredded Pork with SpicyGarlic Sauce 鱼香肉丝Kung Pao Chicken 宫保鸡丁Ma Po Beancurd 麻婆豆腐常见常用料及菜名（中餐）：鲁菜，口味偏咸Roasted Pork Intestine九转大肠Fried Sea Cucumber withSpring Onion 葱烧海参粤菜，选料精致、清淡爽口White Sweet and SourTrotter 白云猪手Sweet and Sour Pork 糖醋咕噜肉江苏菜，重配色和造型Fried Mandarin Fish inSquirrel Shape 松鼠桂鱼Changshu Beggar’sChicken 常熟叫化鸡常见常用料及菜名（中餐）：福建菜，多用海鲜，味道清淡鲜嫩Buddha Jumping Over theWall 佛跳墙湖南菜，咸辣油重Sauced Pork withCabbage 腊味合蒸安徽菜，精于烧、炖和烟熏Ba Gong Shan MeatBeancurd 八公山豆腐浙江菜，擅长河鲜和海鲜West Lake Fish in SweetSour Source 西湖醋鱼Dongpo Pork 东坡肉。

酒店常用英语汇总English for Front Office Dept.前厅部常用英语1.Good morning/ Good afternoon /Good evening !早上好/下午好/晚上好!2、Welcome to Ravi Shinger International Hotel下午好！欢迎光顾诺威香卡国际酒店。

3.How may I help you ?请问有什么可以帮到您？4.May I know your name ,please ?请问贵姓？5、Do you have a reservation with us？请问您预订了房间了吗？6.I’ll check our room availability 我来查一下与否有空房间。

7、Just a moment ,Please请稍等8、I'.对不起, 我们没有以您旳名义预订旳房间记录。

9、We have standard rooms, single rooms, Garden suite and presidential suite.我们有标间、单人间、花园套房及总统套房。

10、How long do you plan to stay?请问您估计住几天？11.May I see your passport ?我能看一下您旳护照吗？12、Your room charge for one night is RMB***,sir/madam.先生/女士, 您一晚旳房费是***元13.The room charge is include two breakfast.房价涉及两份早餐。

14.please pay RMB300 as deposit请支付300元作为押金。

15.How would you like to make the payment, in cash or by credit card?请问您打算如何付款？钞票支付还是信用卡？16、If you need the room service ,please dial8800.如果您需要客房送餐, 请拨8800.17、We hope you enjoyed your stay .但愿您在这儿住旳快乐。

五星级酒店常用英语单词客房设施Bed：床Pillow：枕头Blanket：毯子Wardrobe：衣柜Desk：写字台Chair：椅子Lamp：灯Mirror：镜子Air conditioning：空调Heater：暖气Bathroom：浴室Shower：淋浴Bathtub：浴缸Sink：洗手池Toilet：马桶（也常用“Toilet”的变体“Toilet/Lavatory”或“WC”表示）Towel：毛巾Soap：肥皂Shampoo：洗发水Conditioner：护发素房间服务和便利设施Room service：客房服务Wake-up call：叫醒服务Laundry service：洗衣服务Mini-bar：迷你吧Safe：保险箱Television：电视Telephone：电话Wi-Fi：无线网络Card：房卡客人需求和问题Extra pillow：额外的枕头The air conditioning is not working：空调不工作了Could you please bring me some more shampoo?：请给我带些更多的洗发水Can I have an extra towel?：我可以要一条额外的毛巾吗？The TV remote control is missing：电视遥控器不见了客房清洁和整理Housekeeping：客房清洁服务Change the bed sheets：更换床单Vacuum the carpet：吸尘地毯Replace the towels：更换毛巾。

酒店英语词汇大全酒店英语是旅游业和酒店管理中必须掌握的一项技能，无论是酒店工作人员还是游客，都需要掌握一些基本的酒店英语词汇。

下面是一些酒店英语词汇的例子。

房间•Room（房间）•Suite（套房）•Single room（单人房间）•Double room（双人房间）•Twin room（双床房间）•Queen-size bed（大床）•King-size bed（特大床）•Extra bed（加床）•Pillow（枕头）•Bedding（床上用品）•Wardrobe（衣柜）•Hanger（衣架）•Desk（写字台）•Chair（椅子）•Lamp（台灯）•Telephone（电话）•Television（电视机）•Remote control（遥控器）•Air conditioning（空调）酒店服务•Reception（前台）•Receptionist（前台服务员）•Lobby（大厅）•Concierge（门房）•Housekeeping（客房服务）•Room service（客房送餐服务）•Bellboy（行李员）•Porter（门童）•Doorman（门卫）•Reservation（预订）•Check-in（入住）•Check-out（退房）•Key card（房卡）•Safe（保险箱）•Elevator（电梯）酒店设施•Restaurant（餐厅）•Bar（酒吧）•Swimming pool（游泳池）•Fitness center（健身房）•Massage（按摩）•Spa（水疗）•Sauna（桑拿）•Hot tub（热水浴缸）•Business center（商务中心）•Conference room（会议室）管理•Manager（经理）•Staff（工作人员）•Employee（员工）•Shift（班次）•Schedule（日程）•Training（培训）•Evaluation（评估）•Complaint（投诉）•Solution（解决方案）•Policy（政策）常用表达•Can I help you?（您需要帮忙吗？）•What’s your room number?（您的房间号码是多少？）•What’s the Wi-Fi password?（Wi-Fi密码是什么？）•Could you bring some extra towels?（请帮忙送些毛巾好吗？）•Is there a wake-up call service?（酒店有叫醒服务吗？）•I want to check out.（我要退房。