商务英语中英文接待礼仪口语化表达
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外事接待及礼仪祝辞常用表达中英对照 机场接待、见面及送别用语:国际机场international airport机场大楼terminal building候机大厅waiting hall问讯处information desk/inquiry desk起飞时间departure time /take-off time抵达时间arrival time登机卡boarding ticket /boarding pass安全检查security check海关the Customs海关工作人员customs officer通过海关检查to go through the customs海关规定customs requirements海关条例customs regu1ations海关手续与准则customs procedures and norms办理海关例行手续to go through customs formalities报关/通关to make a customs declaration海关行李申报表baggage/luggage declaration form外币申报表foreign currency declaration form应纳关税物品dutiable goods /dutiable articles往返票round-trip ticket /return ticket入境签证entry visa出境签证exit visa过境签证transit visa过境旅客transit passenger入境手续entry formalities简化手续to simplify procedures一次性签证single entry visa多次入境签证multiple-entry visa再入境签证re-entry visa旅游签证tourist visa护照passport外交护照diplomatic passport公务护照service passport出示护照to show one's passport免税商店duty-free shop免税物品duty-free goods/duty-free articles免税单duty-free slips行李提取处baggage claim /luggage claim手提行李hand luggage出租车候车处taxi stand /taxi rank随身携带行李carry-on baggage行李标签牌baggage tag /luggage tag行李寄存处baggage depositary /luggage depositary行李手推车baggage handcart /luggage pushcart健康证书health certificate种症证书vaccination certificate预防接种证书inoculation certificate自我介绍to introduce myself久仰大名I've long been looking forward to meeting you. /I have long heard of you. 久违了!I haven't seen you for ages!/It's been such a long time since we met last.我还没有请教您的尊姓大名呢?I haven't had the honor of knowing you.很高兴与你结识。
会务接待英语口语一、基本词汇尊贵的客人们:distinguished guests市长:mayor省长:governor 港督:HK governor总统(督),校长:president副总统(督),校长:vice president主席,董事长:chairman首相:prime minister部长:minister总理:premier阁下:your honar殿下:your excellency东道国:host接待会:reception热情好客:hospitality礼节礼仪:courtesy诚挚的:sincere、candid、hot-felt非凡的,杰出的:extraordinary二、常用句式1、我仅代表.....on behalf of/representing sb2、我很高兴可以向谁表达我的情感 Id like to express/extend (emotion)to sbfor sth3、我认为这是我的荣幸。
I regard it as my great honor/pleasure/privilege4、我想为...祝酒 May I propose a toast to...Cheers!May I ask you to join me a toast to...Cheers!May I ask you to raise your glasses to...Cheers!5、值此新旧(世纪)交替之际 at the turn of the year/century6、在...场合 at the occasion of7、进去享受美酒佳肴 enjoy wine and delicious to your hearts content三、例句我仅代表IBM上海分公司的全体员工,向为我们公司作出巨大贡献的来宾们表达我们诚挚的感谢和新年的祝福。
On behalf of all the staff of IBM SH Branch,Id like to express my sincere thanks and New Year wishes to all of you who make great contribution to our company.我无比荣幸的向大家介绍张先生,并欢迎他为我们进行精彩的关于网络营销的演讲I regard it as my great honor to introduce your Mr Zhang who is delivering a brilliant speech in the topic of web marketing.让我们举起酒杯,为我们的长久友谊干杯!Many I ask you to raise your glass to our long-term friendship,cheers!商务英语中级口语用语1、Im afraid that wont be possible,much as wed like to.尽管我们很想这样做,但恐怕不行了。
商务英语礼仪接待情景对话Business English Etiquette Reception Scene DialogueCharacters:John - Businessman from the United StatesWang Li - Businesswoman from ChinaReceptionist - Hotel receptionist(Scene: A hotel lobby in Shanghai, China. John is waiting at the reception desk to check-in. Wang Li approaches him.) John: Good morning, I would like to check-in. My name is John Smith, and I have a reservation.John: Of course, here it is.(John hands over his passport to the receptionist.)Wang Li: Excuse me, Mr. Smith. I couldn't help but overhear that you have a reservation at this hotel. I'm also here for a business trip. My name is Wang Li. Nice to meet you.John: Hello, Ms. Wang. Nice to meet you too. Are you also checking-in at this hotel?Wang Li: Yes, I am. It's always more pleasant to stay at the same hotel as someone familiar, especially when traveling abroad.Receptionist: Mr. Smith, I have found your reservation. You have booked a deluxe room for two nights. We hope you will enjoy your stay with us. Here are your room key cards.John: Thank you. Can you also provide me with some information about the hotel facilities and any services available?John: That sounds great. Can I also arrange for a wake-up call tomorrow morning at 7 am?Receptionist: Absolutely, sir. We will make sure a wake-up call is set for 7 am tomorrow morning. Is there anything else I can assist you with?John: No, thank you. I appreciate your help.(Wang Li approaches John.)Wang Li: Mr. Smith, may I suggest having dinner together tonight? I know a great restaurant nearby. It's an opportunity for us to exchange ideas and get to know each other better.Wang Li: How about 7 pm? The restaurant is only a short walk from here. I can meet you in the lobby.John: Perfect. I'll see you at 7 pm.Wang Li: Great! It's settled then. I look forward to our dinner and discussing business opportunities.John: Likewise, Ms. Wang. Thank you for inviting me. I'llsee you later.(Wang Li and John exchange business cards.)(Scene: Later that evening, at a restaurant in Shanghai.)Wang Li: I hope you enjoyed your day, Mr. Smith. Shanghai is a vibrant city with many opportunities for business.John: I've heard that before. I believe shared meals can create a bond between business partners beyond the purely professional aspect.Wang Li: Absolutely, Mr. Smith. In China, we value personal connections and trust before engaging in business partnerships.John: I agree. Trust is crucial in business, and building relationships is a vital aspect of achieving that trust.Wang Li: I'm glad we share the same understanding, Mr. Smith.I believe our dinner tonight will contribute to a fruitful business collaboration.John: I couldn't agree more, Ms. Wang. I look forward to working together in the future.(The conversation continues as they enjoy their meal.)NOTE: This dialogue demonstrates a business Englishetiquette reception scene in a hotel setting. It highlights the importance of introductions, showing courtesy to one another,making reservations, asking for help or services, and building relationships through shared meals. The dialogue promotes cross-cultural understanding and showcases the significance of trust in business relationships.。
职场礼仪英语接待用语随着公司的发展壮大,一些合作交往也就越来越多。
当公司来了客人,我们应当如何接待,才能表现的热情得体呢。
今天就让我们来 ___一下接待用语。
Would you please give me your business card?能给我你的名片么?I’ll go and see if he’s available.我去看看他现在是否方便。
Have a seat please. Would you like tea or coffee?请坐。
您想喝点什么?咖啡还是茶?He is expecting you. Come this way please.他正等您呢。
请这边走。
30个最经典的替换词1.individuals,characters, folks替换(people ,persons)2: positive, favorable, rosy (美好的'),promising(有希望的),perfect, pleasurable , ex ___llent, outstanding, superior替换good3:dreadful, unfavorable, poor, adverse, ill (有害的)替换bad如果bad做表语,可以有be less impressive替换eg.An army of college students indulge themselves in playing games, enjoying ro ___n ___ with girls/boys or killing time passively in their dorms. When it approaches to graduation ,as a result, they find their academic records are less impressive.4.(an army of, an o ___an of, a sea of, a multitude of ,a host of, ___ny, if not most)替换 ___ny.注:用 ___ny, if not most 一定要小心, ___ny后一定要有词。
关于商务英语礼仪的单词
以下是一些常用的商务英语礼仪单词:
Thank you (感谢)
Thank you very much (非常感谢您的感谢)
You"re welcome (不客气)
Sorry (对不起)
Excuse me (打扰一下)
May I (我能不能......)?
Can you (您能......吗)?
Yes (是的)
No (不是的)
Thank you again (再次感谢)
Goodbye (再见)
Have a nice day (祝你过得愉快)
抱拳 (拜年)
另外,关于商务接待的礼仪英语,还有一些常用的句子,例如: - Thank you for coming. (感谢您光临)
- We"re honored to have you here. (我们很荣幸您能来)
- Here"s your seat. (您的位置在这里)
- Please have a seat. (请入席)
- We"re happy to have you with us. (我们很高兴您能加入我们)
- Would you like to join us for a drink? (您想和我们喝一杯吗?)
- Here"s a gift for you. (这是给您的礼物)
- Thank you for your business. (感谢您对我们的业务支持) - May we suggest some options for you? (我们为您推荐一些方案)
希望这些单词和句子能对您有所帮助。
商务接待常用英语口语商务接待常用英语口语商务接待是一个人力、物力、财力都需要投入非常大、而且非常复杂的过程。
在商务接待中,使用恰当的英语口语可以加强和客户的相关沟通,加强客户对公司、产品或者服务的了解,从而取得更好的商业合作结果。
接下来,我将为大家介绍一些在商务接待中常用的英语口语,供大家参考。
本文按照以下几部分内容进行划分:1. 接待客户- Welcome to our company.(欢迎来到我们公司。
)- It's a pleasure to meet you.(很高兴见到你。
)- Please have a seat.(请坐。
)2. 提供帮助- Do you need any assistance?(您需要帮忙吗?)- Can I help you?(我能为您做些什么吗?)- Would you like me to show you around?(需要我带您浏览一下吗?)3. 提供饮食- Can I offer you some coffee/tea/water?(要喝点咖啡/茶/水吗?)- Would you like to have some snacks?(您需要来点小吃吗?)- We have prepared some refreshments for you.(我们为您准备了一些饮料和小食。
)4. 安排会议- Let's schedule a meeting.(我们来安排一个会议吧。
)- When would be a convenient time for you?(哪个时间对您来说比较方便呢?)- We can meet at our office or at a restaurant.(我们可以在我们公司或餐厅见面。
)5. 表达感谢- Thank you for your time.(非常感谢您抽出宝贵的时间。
)- We appreciate your business.(非常感谢您的合作。
商务英语来访客户接待口语练习商家客户能大老远来拜访就代表着对公司或公司产品的重视, 所以一定要礼貌的表示感谢, 以表示你对他们的尊重。
首先感谢对方远道而来。
如果是正式的访问团, 你可以说:“It is an honor and privilege to receive a visit from such a distinguished group(能够接待各位贵宾的来访, 真是我们的荣幸)”;如果是非正式的, 你就说:“We would like to thank you for comin g to visit our company(感谢前来访问本公司)”就足够了。
接下来, 为了表示欢迎, 你可以说:“Let me cordially welcome you to our company”或“I would like to extend a warm welcome to you all”。
另外, 出于礼貌, 你还可以跟他们说:“We will do our best to make your visit a comfortable one.Please feel free to ask us any questions you may have.”整段欢迎辞就是:It is an honor and privilege to receive a visit from such a distinguished group, we would like to thank you for coming to visit our company and I want to extend a warm welcome to you all.We will do our best to make your visit a comfortable one.Please feel free to ask us any questions you may have.很荣幸能接待这么一个杰出的团体前来参观, 我们感谢你们来参观我们公司, 我想向你们大家表示热烈的欢迎。
英语口语日常接待对话英语口语日常接待对话日常英语口语接待篇DailyEnglish1.Greetings招呼Hello.您好。
——Hello.您好。
Howdoyoudo?您好。
——Howdoyoudo?您好。
Pleasedtomeetyou.见到您真高兴。
Goodmorning.早上好。
——Goodmorning.早上好。
Goodafternoon.下午好——Goodafternoon.下午好Goodevening.晚上好。
——Goodevening.晚上好。
Notes(1)Hello.招呼用语,语气较随便。
(2)Howdoyoudo?不是疑问句,而是初次相识时致意的用语,意为“您好”。
对方也说Howdoyoudo?作为相应的致意。
这是很正式的招呼用语。
(3)Peleasedtomeetyou.初次认识一个人,常用这句套语。
(4)Goodmorning.Goodafternoon.和Goodevening.都是招呼用语,往往用于比较客气的场合。
接待人员可以用这样的招呼用语去迎接宾客。
2.ModesofAddress称呼Goodmorning,sir.早上好,先生。
Welcometoourhotel,madam.夫人,欢迎您来我们的旅馆。
Nicetoseeyouagain,madam.又见到您真高兴,夫人。
YoumustbeProfessorSmith.我想您就是史密斯教授吧!Excuseme.AreyouMrs.Best?请原谅,您是贝斯特夫人吗?Hello,Mr.Best.贝斯特先生,您好!Yes,sir.是,先生。
Havesomecoffee,please,GeneralFord.请喝咖啡,福特将军。
You’rewantedonthephone,CaptainScott.斯科特船长,您的'电话。
Herearesomelettersforyou,YourRoyalHighness.殿下,您的信。
1.Excuse me. Are you Susan Davis from Western Electronics?对不起,你是来自西方电子公司的苏姗·戴卫斯吗?2.Yes,I am. And you must be Mr. Takeshita. 是的,我就是,你一定是竹下先生吧。
3.Pardon me. Are you Ralph Meyers from National Fixtures?对不起,请问你是从国家装置公司来的雷夫·梅耶史先生吗?4.I’m Dennis. I am here to meet you today. 我是丹尼斯,今天我到这里来接你。
5.I’m Donald. We met the last time you visited Taiwan.我是唐纳德,上次你来台湾时我们见过面。
6.I’m Edwin. I’ll show you to your hotel. 我是爱德温,我带你去旅馆。
7.How was your flight?Was it comfortable?你坐的班机怎么样?还舒服吗?8.It was quite good. But it was awfully long. 班机很好,就是时间太长了。
9.Did you have a good flight?你旅途愉快吗?10.Not really,I’m afraid. We were delayed taking off,and we encountered a lot of bad weather. 不太好,我们起飞延误了,还遭遇了恶劣的气候。
11.How was your flight?你的航班怎样?12.Did you get any sleep on the plane?你在飞机上睡觉了吗?13.Mr. Wagner,do you have a hotel reservation?华格纳先生,你预订过旅馆吗?14.No,I don’t. Will it be a problem?不,我没有,会有困难吗?15.I don’t think so. I know several convenient hotels. Let me make some calls. 我认为没有,我知道有几家便利旅馆,让我打几个电话。
商务接待英语口语——轻松应对外宾,展现专业素养一、基本问候与介绍1. 问候It's a pleasure to meet you.(很高兴见到您。
)How was your trip/instrument/flight?(您的旅途/火车/航班怎么样?)2. 自我介绍My name is [Your Name], I'm the [Your Position] of [Company Name].(我是[您的名字],我是[公司名称]的[您的职位]。
) Allow me to introduce myself, I'm [Your Name] from [Department Name].(请允许我自我介绍一下,我是[部门名称]的[您的名字]。
)二、接待外宾时的常用表达1. 询问需求Is there anything I can help you with?(有什么我能帮助您的吗?)Can I get you something to drink, such as coffee or tea?(需要我给您倒点喝的吗,比如咖啡或茶?)2. 引导参观This way, please.(请这边走。
)Let me show you around our office/factory/showroom.(让我带您参观一下我们的办公室/工厂/展厅。
)We're very proud of our [facility/technology/product].(我们非常自豪我们的[设施/技术/产品]。
)3. 商务洽谈Shall we begin our meeting now?(我们现在开始会议好吗?) I'd like to discuss the terms of our cooperation.(我想讨论一下我们合作的条款。
)We're looking forward to working with you.(我们期待与您合作。
商务英语中英文接待礼仪口语化表达
谢谢你专程来接我。
Thank you very much for ing all the way to meet me.
您贵姓?/您怎么称呼
May I know your name,please
很快乐见到你。
您怎么称呼7
Glad/Pleased to meet you,Misterr…(可以用拖长问话的方法来询问对方的姓名)
中国有句古话说:“有朋自远方来不亦乐乎?”
There’s an old saying in Chinese which goes: “Isn’t it a great pleasure/joy to have friends ing from afar As a Chinese saying goes, “Nothing is more delightful than meeting friends from far away.”
这是给您准备的日程安排.我们简单过一遍吧。
如果你有什么特殊要求.也可以告诉我。
This is the tentative itinerary/schedule I have prepared for you.Let’s go through it
together.If there is any special request,just let me know.
如果有什么需要帮助的.尽管说。
If you need anything,don’t hesitate to ask.
Just let me know if you need anything.
我们安排你住在城里的……酒店.离我们公司开车要走40分钟。
We’ve arranged for you to stay in…Hotel,which is in the downtown area,about 40- minute drive from our pany.我们也有宾馆,不过条件不如酒店。
离单位倒是很近.走路就可以到。
We have our own guest house,but there is no parison between the two, only the guest house is within walking distance of the workplace.
除了正式会谈以外.我们也为大家安排了一些游览活动。
In addition to official meetings,we have also arranged some sightseeing.
我期待着您的再次来访。
I’m looking forward to your visit again.
代我向……问好。
Remember me to… / Say hello to…for me.
不用谢,这是我们应该做的。
Don’t mention it. It’s my pleasure.
欢迎再来!
Do e again.。