商务英语口语对话
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商务谈判常用的英语口语对话In business negotiations, effective communication is key to reaching a successful outcome. Using the right English expressions can help you express your ideas clearly and build a strong rapport with your counterpart. Below are some common English dialogues that are frequently used in business negotiations:1. Opening the negotiation:- Good morning, Mr. Smith. I'm glad we could meet today to discuss the terms of our partnership.- Hello, everyone. Thank you for taking the time to meet with us. Let's get started.2. Stating your objectives:- Our goal is to reach a mutually beneficial agreement that satisfies both parties.- We are looking for a long-term partnership that is based on trust and cooperation.3. Making an offer:- We are prepared to offer you a 10% discount on bulk orders.- In exchange for your commitment, we can provide you with exclusive access to our new product line.4. Negotiating terms:- Can we discuss the possibility of extending the payment deadline by an additional 30 days?- We are willing to compromise on the price if you can guarantee a minimum order quantity.5. Responding to offers:- Your proposal is very attractive. However, we would like to negotiate the delivery schedule.- We appreciate your offer and will consider it carefully before making a decision.6. Seeking clarification:- Could you provide more details on the warranty terms for this product?- I'm not clear on the pricing structure. Could you break it down for me?7. Closing the deal:- It seems like we have reached a consensus on the terms. Shall we draw up a contract?- I believe we have addressed all the issues. Let's finalize the agreement and move forward.Remember, effective communication in business negotiations requires active listening, clear expression, and a willingness to compromise. By using these common English dialogues, you can improve your negotiation skills and achieve successful outcomes in your business dealings.。
bec商务英语口语对话模板商务英语口语对话模板:1、介绍自己。
Person A: Hello, my name is John. I am from the marketing department. Nice to meet you.Person B: Hi, I am Lily. Nice to meet you too.2、询问对方工作。
Person A: What department are you from?Person B: I am from the finance department.Person A: That's great. What is your job here?Person B: I am a financial analyst.3、谈论公司/行业。
Person A: That's true. The industry is also growing fast.4、讨论工作。
Person A: How is your work going?Person B: It's busy, but I enjoy it. There are always new challenges and opportunities to learn.Person A: That's great. What projects are you currently working on?Person B: Right now, I am working on a financial report for the CEO.5、谈论改进工作流程。
Person A: Is there anything that could be improved in our workflow?Person A: That's a good point. Do you have any suggestions?6、商量时间表。
《商务英语口语大全【完整版】》一、商务问候与介绍1. 问候Good morning/afternoon/evening, it's a pleasure to meet you.(早上/下午/晚上好,很高兴见到您。
)How do you do? I've heard a lot about you.(您好,我久闻大名。
)It's nice to finally put a face to the name.(很高兴能将名字与人对上号。
)2. 自我介绍My name is [Your Name], and I'm the [Your Position] at [Company Name].(我叫[您的名字],是[公司名称]的[您的职位]。
) I'm looking forward to working with you on this project.(我期待与您共事这个项目。
)二、商务洽谈与沟通1. 表达意见In my opinion, [Your Opinion].(在我看来,[您的意见]。
)I believe that [Your Idea] could be beneficial for both parties.(我相信[您的想法]对双方都有益。
)I'd like to suggest [Your Suggestion].(我想提出[您的建议]。
)2. 谈判技巧I understand your concerns, but let's consider the possibilities from another angle.(我理解您的担忧,但让我们从另一个角度考虑一下可能性。
)If we can agree on [Certain Terms], I'm confident that we can finalize the deal.(如果我们能在[特定条款]上达成一致,我相信我们可以完成这笔交易。
商务英语口语对话莱司特:正如你所知,FastTrek 20xx 预定在下个月推出。
我想我们已经解决了全部琐碎的问题。
Helen:Great. That's vital. Quality is the focus of the ad campaign. The boards must work well if they're going to be the cash cow we want them to be.海伦:太好了。
那很重要。
品质是广告活动的焦点。
假如要让这些适配卡如我们所要的成为摇钱树的话,就不能出乱子。
Lester:Let's go over our promotion plans again.莱司特:我们再看一遍我们的促销打算。
Helen:OK. We have six major retailers running demonstrations at most branches. And our exhibition team is already on the road setting up for computer shows.海伦:我们有六家主要的零售商在大部分的分店做展现。
而且我们的展现队伍已经为计算机展在起跑了。
Lester:Good. What about print and radio?莱司特:很好,那印刷品和广播呢?Helen:We've taken out fullpage ads for two large trade magazines. And more important, our press releases have been well received.海伦:我们在两家大的商业杂志刊登了全版广告。
更重要的是,我们的新闻稿已经全被接受了。
Lester:Any larger ads?莱司特:有再大一点的广告吗?Helen:Yes. We're putting the same fullpage ad in the Sunday edition of three major newspapers.海伦:有的。
商务英语口语情景对话情景一:商务会议A: Good morning everyone. Let’s start the meeting.B: Good morning. I have prepared a presentation on our new product launch.C: Sounds interesting. Could you please share it with us?B: Sure. Here are the details. First, we will target the young generation with our innovative design and technology.D: That sounds like a great idea. How about the pricing strategy?B: We will offer competitive prices to attract customers, but also ensure profitability.E: What about the marketing plan?B: We will utilize social media platforms and collaborate with influencers to create buzz around our product.F: Sounds like a solid plan. Let’s discuss the next steps and assign responsibilities.情景二:商务电话A: Hello, this is ABC Company. How can I assist you today?B: Hi, I am calling to inquire about the availability of your product.A: Sure, which specific product are you interested in?B: I am looking for your latest model XYZ.A: We currently have it in stock. How many units are you looking to purchase?B: I am interested in buying around 100 units. Could you please provide me with a quote?A: Of course. Let me check the current price for you.(After a brief pause)A: The price for 100 units of XYZ would be $X, including shipping.B: That sounds reasonable. Can you confirm the delivery time?A: It will take approximately 7-10 business days for the delivery.B: Perfect. Please proceed with the order.A: Great. I will email you the order confirmation shortly.情景三:商务旅行A: Good morning. I am here to check-in for my flight to Shanghai.B: Good morning. May I have your passport and flight details please?A: Sure. Here you go.B: Thank you. Here is your boarding pass. The flight will depart from gate E6.A: Thank you. What is the baggage allowance for this flight?B: You are allowed to take one carry-on bag weighing up to 7 kilograms, and one checked-in bag weighing up to 23 kilograms.A: Noted. Could you also assist me with a seat change request?B: Yes, of course. Let me check the availability.(After a brief pause)B: I can assign you a seat in an emergency exit row if you prefer extra legroom.A: That would be great. Thank you.B: You’re welcome. Enjoy your flight.。
商务日常英语口语情景对话大全想要快速提高商务英语口语,其实最好的练习材料是商务英语口语情景对话。
以下是小编给大家整理的商务日常英语口语情景对话大全,希望可以帮到大家商务日常英语口语情景对话大全<一>初次见面A:Excuse me, but aren't you Mr. Jackson from Australia?对不起,您是澳大利亚来的杰克逊先生吗?B:Yes. Are you Mr. Robin?是的,你是罗宾先生吗?A:Yes. Here’s my business card. We’ve been looking forward to meeting you.是的,这是我的名片。
我们一直在期待见到您。
B:Thank you. I’m also delighted to meet you.谢谢,我也很高兴见到您。
商务日常英语口语情景对话大全<二>谈判A:What's your best price for that item?这种货你们最低价是多少?B:The unit price is $12.50.单价是12.50美元。
A:I think the price is a little high. Can't you reduce it?我觉得这个价贵了点,你能不能减一点?B:I'm afraid we can't. $12.50 is our rock bottom price. If you purchase more than 10,000 units we can reduce it to $12.00.恐怕不行,12.50美元是我们的底价。
如果你订货超过10,000件,我们可以减到12.00美元。
商务日常英语口语情景对话大全<三>邀请客户A:Mr. Smith, welcome, we are very glad you are here to meet us this afternoon.史密斯先生,欢迎您能来,我们非常高兴你能来和我们共进午餐。
商务英语口语对话范式商务英语是现代国际商务交流中必不可少的一部分。
在商务场合中,流利的口语表达能力是非常重要的,因为这可以帮助人们顺利地与国内外客户、合作伙伴进行沟通和交流。
以下是商务英语口语对话范式的一些常见场景和表达方式。
1. 自我介绍和交流A: 你好,我是玛丽。
很高兴认识你!B: 你好,玛丽。
我是约翰。
很高兴见到你!A: 请问你在哪家公司工作?B: 我在一家国际贸易公司工作。
我们主要从事进出口业务。
2. 询问对方工作背景和职责A: 你能介绍一下你的工作背景和职责吗?B: 当然可以。
我是公司的销售经理,负责开发和维护客户关系,并达成销售目标。
3. 提出合作意向和建议A: 我们公司对你们的产品很感兴趣。
我们是否可以进一步探讨合作方式?B: 当然可以。
我们可以安排一次会议,共同商讨合作事宜。
4. 商量会议时间和地点A: 对于开会的时间和地点,你有什么建议吗?B: 我建议我们下周三的上午在我们的办公室举行会议,这对我们来说比较方便。
5. 针对产品和服务进行讨论A: 你们的产品有哪些特点和竞争优势?B: 我们的产品具有高品质、低成本和良好的售后服务。
6. 谈论价格和付款方式A: 你能给我们一个大概的价格范围吗?B: 当然可以。
我们的产品价格在500美元至1000美元之间,具体取决于订单数量和交货时间。
付款方式可以通过信用证或电汇。
7. 提出问题和解决方案A: 我们在客户满意度方面遇到了一些问题,你有什么解决方案吗?B: 我们可以提供更好的售后服务,定期跟踪客户反馈并解决问题。
同时,我们可以考虑提供更多的产品定制选项。
8. 辩论和引入观点A: 我们觉得你们的报价太高了,是否有可能进行调整?B: 我们的价格是根据市场情况和产品质量确定的,但我们可以考虑在大宗订购时给予折扣。
9. 表达感谢和结束对话A: 非常感谢你抽出时间和我讨论这些问题。
B: 不客气。
我也很高兴能和你进行讨论。
希望我们能达成合作。
商务英语口语对话范式能帮助我们顺利进行商务交流,建立良好的合作关系。
商务英语口语对话在商务英语中,口语对话是一个必备的技能。
通过口语对话,可以更好地与商务伙伴进行沟通,提高工作效率和合作效果。
下面是一个商务英语口语对话的例子:对话一:商务会议A: Good morning, everyone. Let's start the meeting now. Today we are going to discuss the marketing strategy for our new product.B: Sounds good. As the head of the marketing department, I suggest we focus on digital marketing techniques to reach our target audience.A: That's a great idea. Can you elaborate on the specific techniques you have in mind?B: Sure. I think we should invest in social media advertising and create engaging content to attract potential customers. We can also collaborate with influencers to promote our product.A: That's interesting. What about traditional marketing methods like TV and print ads?B: I believe digital marketing is more cost-effective and can reach a wider audience. However, we can still allocate a small budget for traditional advertising to cover all bases.对话二:客户沟通A: Good afternoon, Mr. Johnson. Thank you for coming to our office today. Howcan we assist you?B: Thank you for having me. I am interested in your company's services and would like to know more details.A: I would be happy to provide you with all the necessary information. What specific services are you looking for?B: I need a software solution that can streamline our workflow and improve productivity.A: We have a range of software products that can meet your requirements. Can you please let me know more about your business needs and processes?B: Of course. Our current system is outdated and causing delays in our operations. We are looking for a user-friendly software that can integrate with our existing systems.A: We have a team of software developers who can customize a solution that suits your needs perfectly. Let's schedule a meeting with our technical team to discuss the details further.对话三:商务洽谈A: Good morning, Mr. Smith. I am glad that we finally have a chance to meet in person. Let's discuss the terms of our collaboration.B: Thank you for inviting me. I am interested in a long-term partnership with your company. What are your expectations?A: We are looking for a reliable supplier who can provide high-quality products at competitive prices. Timely delivery and excellent customer service are also important to us.B: Our company takes pride in our product quality and customer service. We have a proven track record of delivering on time. As for pricing, we can offer you a competitive rate based on the volume of products you purchase.A: That sounds promising. Can you provide us with some references from your existing clients?B: Absolutely. I can provide you with a list of satisfied clients who have been working with us for years. They can vouch for our product quality and service.以上是三个商务英语口语对话的例子,展示了在不同场景中的英语口语应对能力。
外贸商务英语口语对话随着全球化的发展,外贸商务交流越来越频繁,掌握一定的商务英语口语对话技巧显得尤为重要。
以下是一些常见的商务英语口语对话。
1、问候和自我介绍Hello, my name is Tom. Nice to meet you.Hi, I’m Kate. It’s a pleasure meeting you.2、询问对方公司和职位What company do you work for?I work for ABC Company. And you?I work for XYZ Corporation.What’s your position in the company?I’m the sales manager of our company. And you?I’m the marketing director of our company.3、询问对方需求和目的May I know what brings you here today?I’m here to discuss the possibility of working together. Great. Is there anything specific you would like to discuss?I’d like to explore potential partnership opportunities.4、提出建议和意见What do you think of our proposal?I think it’s a great idea, but we need to consider the cost.I agree. We should also think about the potential risks.5、谈论产品和服务What products/services do you offer?We offer a wide range of products, including electronics, furniture, and clothing.That sounds interesting. Can you tell me more about your electronics products?Sure. Our electronics products include smartphones, laptops, and smartwatches.6、谈论合作方式和合同条款What kind of cooperation are you looking for?We’re looking for a long-term partnership that is mutually beneficial.That sounds good. Can you tell me more about the terms of the partnership?We can discuss the terms in more detail once we have a better understanding of each other’s needs.以上是一些常见的商务英语口语对话,希望对您有所帮助。
初级商务英语口语情景对话(最新8篇)初级商务英语口语情景对话篇一a:excuse me, but are you mr. blake from chicago?对不起,您是来自芝加哥的布莱克先生吗?b:yes,iam.是的,正是。
a:i am from d&b company,i am here to meet you,my name is li fei.我是公司派来的,我来接您,我的名字是李飞。
b:how do you do, mr.li? i'm glad to meet you!你好,李先生,很高兴认识您。
a:i glad to meet you, too. welcome to beijing!我也是。
欢迎来到北京!b:i thank you! it's very nice of you to come and meet me.谢谢,您前来接我真是太感谢了。
a:you are welcome.oh,let me help you with your baggage.不客气,哦!让我来帮您拿行李吧!b:thanks a lot!非常感谢!a:did you enjoy flight? mr.blake?旅途愉快吗,布莱克先生?b:on the whole,it's not bad except for a little turbulence.除了有点儿颠簸外总的来说还不错。
a:how long did the flight take?飞机飞了多长时间?b:13 hours non-stop.连着飞了13个小时。
non-stop flight n.不停歇飞行a:i think you must be exhausted. so hope you have a good rest after such a long trip!我想您一定累了,希望您长途旅行后好好休息一下!b:thank you!谢谢!初学英语口语的方法篇二一、合理分配时间,改进学习方法,坚持学习决不放松定一个切实可行的学习计划,合理分配时间,计划要根据自己的英语水平制定,如果你英语水平本身不错,每天还用大量时间记些简单的单词,这样效率就太低了。
商务英语口语对话实例介绍商务英语是指在商业和工作场景中使用的英语口语。
随着全球化的推进和跨国合作的增加,掌握商务英语口语变得越来越重要。
本文将为您提供一些商务英语口语对话实例,帮助您提高在商务环境中的沟通能力和表达技巧。
招呼和自我介绍H1:打电话A: 你好,我是李明,从ABC公司打来的。
B: 你好李明,我是张强,ABC公司的项目经理。
有什么我可以帮助你的吗?A: 是这样的,我们公司对你们的产品非常感兴趣,想了解一些详细信息。
B: 当然,对我们的产品感兴趣很高兴。
我可以安排时间让我们的销售经理给你打电话,详细介绍一下我们的产品。
H2:会议自我介绍A: 大家好,我是李小姐,我是ABC公司的市场营销经理。
B: 大家好,我是张先生,我是XYZ公司的销售总监。
A: 很高兴见到你,我听说你们公司在销售方面做得非常出色。
B: 谢谢夸奖,我们一直在努力提高销售业绩。
H3:商务宴会A: 大家好,我是王先生,是ABC公司的董事长。
B: 大家好,我是李小姐,是XYZ公司的财务总监。
A: 很高兴和您见面,希望我们的两家公司能够有更多的合作机会。
B: 是的,我也希望我们能够达成更多的合作协议。
提出建议和意见H1:提出建议A: 我们的销售额一直不太理想,您有什么建议吗?B: 我觉得我们可以通过增加广告宣传来提高产品知名度。
H2:征求意见A: 我们计划推出一款新产品,您觉得怎么样?B: 我认为你们的新产品设计很吸引人,但是可能需要更多市场调研来确定市场需求。
H3:提供解决方案A: 我们的团队在项目上遇到了一些问题,你们有什么解决方案吗?B: 我们可以安排一次会议,共同讨论并找出解决问题的最佳方案。
谈论合作和谈判H1:洽谈合作A: 我们公司对与你们合作感兴趣,你们有什么条件?B: 我们可以派出团队去你们公司进行考察,然后商讨合作细节。
H2:商业谈判A: 我们希望获得更好的价格,你们能否给予一些优惠?B: 我们可以在一定范围内给予一些折扣,具体优惠可以在谈判中商议。
商务英语口语对话实例在商业领域,和外国合作伙伴进行口语交流是非常常见且重要的一部分。
以下是一些商务英语口语对话实例,以帮助您更好地理解和应用英语口语交流技巧。
1. 面试A: 您好,我是Michael,我们的公司对您的简历非常有兴趣。
首先,感谢您来参加面试。
B: 非常高兴能有这个机会。
谢谢!2. 会议A: 非常欢迎各位出席今天的会议。
让我们开始吧!B: 谢谢你邀请我参加这次会议。
我很期待能与大家交流。
3. 洽谈合作A: 我们对您的产品非常感兴趣,我们希望能进一步洽谈合作事宜。
B: 非常感谢您的兴趣。
我们很愿意与您合作,我们可以开始讨论具体细节。
4. 下订单A: 我们需要下一个大批量的订单,请问贵公司能提供多大的供应能力?B: 当然可以。
我们目前的供应能力可以满足您的需求,我们会尽快为您处理订单。
5. 客户投诉A: 对不起,我们收到一些关于您公司产品的投诉。
我们希望能解决这个问题。
B: 非常抱歉给您带来不便。
我们会立即查明原因,尽快解决您的问题。
6. 跟进进展A: 最近我们的合作进展如何?我们是否需要采取进一步的行动?B: 目前一切顺利。
我们已经在按计划进行,若有需要我们会及时与您沟通。
7. 示范产品/演示A: 请允许我向您展示我们的最新产品。
我相信您会对它们印象深刻。
B: 非常感谢您的演示。
这些产品看起来非常出色,我们会认真考虑。
8. 价格谈判A: 我们对这个报价感到有些不满意,您能否再给我们一个更好的价格?B: 我们理解您的担忧,我们可以重新评估报价,看看是否能给予更多的折扣。
9. 推销产品A: 我们的产品具有独特的特点,为您的业务增加更多的价值。
B: 非常感谢您的推销。
我们会认真考虑,并与您进一步洽谈。
10. 确认细节A: 那么,我们最后确认一下下一步的计划,确保我们都理解了各自的责任。
B: 是的,非常重要。
我们需要明确下一步的时间表和行动计划,以确保顺利进行。
以上是一些商务英语口语对话实例,它们可以帮助您在商业交流中更流利地进行口语表达和沟通。
商务英语口语对话大全为了帮助大家提高商务英语口语,在职场上能够顺畅用英语交流,下面小编给大家带来商务英语口语对话大全,一起来看看吧!商务英语口语对话大全A:I think we should aim to help our employees learn to create interesting and dynamic powerpoint presentations that are more attractive.我感到我们必须以此帮忙我们的人员学习创造更有排斥力的、无味的跟有魅力的PPT演讲。
B:And explore more convincing and effective ways to prepare PPT presentations, and adjust the presentation based on the audience’s size and purpose.并且构建更有说服力的跟有效的方式来筹算PPT演讲,并可按照读者的幅度跟起因来调节演讲。
A:Do you communicate with your colleagues often and how?你大概就会跟朋友交流?如何沟通的?B:Yes. We share corporate information together, exchange news and views. In most cases, we chat with each other, sometimes we email to each other.是的,我们一块儿分享公司信息,调换消息和观点。
大多半时候,我们在一块儿聊天,时而候我们能彼此发电子邮件。
A:Do you think it’s important for staff members to learn presentation skills?你感到对学生来讲,学习演讲法子很重要嘛?B:Yes. Presentation skills are important in every profession but are considered of prime importance in the corporate world. Presentation skills are essential drivers of our activity, they ably assist us in putting our ideas across to other people and win understanding from them.是的。
英语面试自我介绍A类:B: May I come in我可以进来吗A:Yes, please.请进。
B:How are you doing, Sir My name is xxxx. I am coming to your company for an interview as requested.你好,先生。
我叫xxx,我是应邀来贵公司面试的。
A:Fine, thank you for coming. Please take a seat. I am xxxx, the assistant manager.好的,谢谢你过来。
请坐,我叫xxxx,是经理助理。
B:Nice to see you,.非常高兴见到你,吴先生。
A:Nice to meet you, too. Tell me about yourself and your past experience. 我也很高兴见到你。
说说你自己和你过去的经历吧。
B:I have worked as a secretary for six years. I get along well with peers, clients, administrators and bosses. I thrive on challenge and work well in high-stress environments.我已经做执行秘书6年了。
开始是为一家贸易公司工作.现在是一家信托公司。
我和同事、客户、行政管理员以及老板相处得非常好。
我能应付挑战,而且在高压力环境中也能工作很出色。
A:So why did you choose our companyB:As far as I know, your company is one of several leading international consultant corporations which came to China after China entered WTO. I think working here would give me the best chance to use what I’ve learned.A:Sometimes we are very busy and need to work overtime. How do you feel about that有时候我们工作很忙。
商务英语口语对话场景20篇1. Making a Business IntroductionA: Good morning, my name is [Your Name] from [Your Company].B: Hello, I'm [Their Name] from [Their Company]. Nice to meet you.2. Discussing a Business ProjectA: Have you had a chance to review the project proposal?B: Yes, I've looked it over. I have a few questions though.3. Negotiating a DealA: We are interested in your proposal but we would like to discuss the terms further.B: I understand. Let's work together to find a mutually beneficial agreement.4. Arranging a MeetingA: Are you available next week for a meeting to discuss the project details?B: Yes, I can meet on Tuesday afternoon. What time works for you?5. Making a Sales PitchA: Our new product offers many benefits for your company. Would you like to hear more?B: Yes, I'm interested. Please tell me more about the product features.6. Dealing with a Customer ComplaintA: I'm sorry to hear that you are not satisfied with our service. How can we resolve this issue?B: I think there was a misunderstanding. Let's discuss how we can improve.7. Discussing Payment TermsA: When can we expect to receive the payment for the invoice?B: I will process the payment by the end of the week.8. Providing Customer SupportA: How can I assist you with your inquiry today?B: I'm having trouble with the product, can you help me troubleshoot?9. Following up on a MeetingA: Thank you for meeting with us last week. Do you have any further questions or concerns?B: It was a productive meeting. I will let you know if I need any more information.10. Discussing a Business PartnershipA: We are interested in exploring a potential partnership with your company.B: That sounds like a great opportunity. Let's discuss the details further.11. Planning a Business TripA: I need to travel to [Destination] for a business meeting. Can you help me arrange the travel details?B: Of course, I will book your flights and accommodation.12. Conducting a Performance ReviewA: Let's discuss your progress on the project and any areas for improvement.B: I appreciate your feedback. I will work on addressing the areas you mentioned.13. Handling a Difficult ClientA: I understand your concerns. Let's find a solution that meets your needs and our capabilities.B: I appreciate your willingness to work with us on this issue.14. Discussing a Marketing StrategyA: Our new marketing campaign aims to increase brand awareness. What are your thoughts on the strategy?B: I think the strategy is promising. Let's work on implementing it effectively.15. Resolving a ConflictA: It seems there was a misunderstanding. Let's clarify the situation and find a resolution.B: I agree. Let's work together to resolve the conflict and moveforward.16. Providing FeedbackA: I have some feedback on your presentation. Would you like to hear it?B: Yes, I value your input. Please share your feedback with me.17. Discussing a Product LaunchA: Our new product launch is scheduled for next month. Are you prepared for the launch?B: Yes, we are ready. Let's ensure all the necessary preparations are in place.18. Delegating TasksA: I need your assistance in preparing the report for the upcoming meeting. Can you take care of it?B: Yes, I will work on the report and ensure it's ready on time.19. Handling a Delay in DeliveryA: I apologize for the delay in delivery. How can we make it up to you?B: I understand, but we need the products as soon as possible. Can you expedite the delivery?20. Discussing a Strategic PlanA: Our strategic plan for the next quarter is focused on expanding our market reach. What are your thoughts on the plan?B: I think the plan is well-thought-out. Let's work together to ensure its successful implementation.。
商务英语口语对话模板一、自我介绍A:Good morning/afternoon, my name is [你的名字]. I am from [你的国家]. It's a pleasure to meet you.B:Good morning/afternoon, [你的名字]. I'm [对方的名字]. Nice to meet you too.二、询问工作背景A:What is your position in the company?B:I am the [对方的职位] of [对方所在公司的名称].A:How long have you been working there?B:I have been working there for [工作年限].三、邀请对方介绍公司A:Could you please give me some information about your company?B:Sure. [公司名称] is a [公司类型] company. We specialize in [公司的专业领域]. We provide [公司提供的产品或服务]. We have been in business for [公司成立年限].四、询问对方的工作内容A:What are your responsibilities in your current position?B:As the [对方的职位], I am responsible for [对方的工作职责].五、邀请对方谈论职业发展A:What are your career goals for the future?B:My career goal is to [对方的职业目标]. I am currently working towards [对实现职业目标的努力].六、询问商务会议计划A:Do you have any plans for an upcoming business meeting?B:Yes, we have a business meeting scheduled for [日期和时间]. The meeting will be held at [会议地点]. We will discuss [会议议题].A:Could you provide me with more information about the meeting agenda?B:Certainly. The agenda includes [会议议程的具体内容].七、请求帮助A:I need some assistance with [具体问题]. Can you help me?B:Of course, I'd be happy to help. What do you need assistance with?八、提出建议A:I have a suggestion for [具体问题]. I think we should [你的建议].B:That sounds like a good idea. Let's discuss it further.九、商务谈判A:We are interested in partnering with your company. What are your terms?B:We are open to potential partnerships. Our terms are [相关条款]. We can negotiate further if needed.十、结束对话A:It was great talking with you. Thank you for your time.B:Thank you too. It was a pleasure talking with you.。
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目录Day today Office日常事务1 Faxes传真2 Telephone Calls电话3 Making Telephone Appointments电话预约4 Memos备忘录5 Business Correspondence商业信函6 Placing an Order下订单Office Talk办公室谈话7 Coworkers同事8 Bosses老板9 Brainstorming集体讨论10 Commuting乘公交车上下班11 The Working Lunch工作午餐Business Trip商务旅行12 International Business Travel国际商务旅行13 Dressing for Business商务着装14 Hotel Situations旅馆情景15 Negotiating the Subway乘地铁Client Reception接待客户16 Receiving Clients接待客户17 Entertaining Clients招待客户18 Accommodating Foreign Clients接待国外客户19 Factory Tours参观工厂Business Communization商务交流20 Personal Introductions个人介绍21 Small Talks聊天22 Delivering Bad News传达坏消息23 Polite Questions礼貌提问24 Farewells道别Negotiation谈判25 Clarifying the Stakes说明利害关系26 Making Concessions做出让步27 Discussing the Bottom Line讨论底线28 Accepting and Confirming接受和确认29 Hard Bargainers VS Soft Bargainers强硬的对手和温和的对手Company Organization公司结构30 CEO执行总裁31 Stockholders股东32 Board of Directors董事会33 Managerial Staff管理人员34 Labor Staff普通员工Meetings and Interviews会议和面谈35 Executing Meetings开会36 Performance Reviews业绩评估37 Agendas会议议程38 Making Requests提出要求Presentations业务陈述39 Preparation and Developing Your Topic准备和展话题40 Introductions and Beginnings介绍和开头41 Making Transitions in the Presentation陈述中的过渡42 Conclusions结论43 O&A (Question and Answer Period)提问阶段Data数据处理44 Trends趋势45 Systems制度46 Scheduling日程安排47 SWOT An山sis态势分析48 Statistical Reports数据统计报告Technology技术49 Email电子邮件50 Computer Technology计算机技术51 Running an Internet Business网上做生意52 Electronic Gadgets数码产品53 Web based Marketing网上营销Financial Topics财务话题54 Costing成本55 Budgets预算56 Auditing审计57 The Economy经济58 Fundraising集资Legal Topics法律话题59 Confidentiality机密60 Lawyers律师61 Contracts合同62 Copyright版权63 Patents专利64 Environmental Regulations环境条例Marketing Topics营销话题65 Marketing Surveys市场调查66 Target Audience目标消费者67 Print and Media Advertising印刷和媒体广告68 Promotional Events促销活动69 Developing the Market市场开发Sales Topics销售话题70 Selling Points卖点71 Trade Shows贸易展览72 Sales Reviews检查销售额73 Product Demonstrations产品演示74 Following up on Leads线索追踪75 Customer Service顾客服务International Topics国际话题76 Sourcing得到供货77 Export/Import出口/进口78 Exchange Rates汇率79 International Greeting Methods国际问候方式Big Business跨国公司80 Mergers合并81 Competition竞争82 Climbing the Corporate Ladder进入管理层83 Branch Offices分支机构84 Consulting咨询Employment Practices雇用惯例85 Fair Pay公平薪酬86 Recruiting Personnel人员招聘87 Retirement退休88 Partnership合作关系89 R&um6s简历90 Job Interviews求职面试Social and Equality Issues社会和平等话题91 Women in the Workforce职业女性92 Discrimination歧视93 Welfare福利94 Labor Unions工会95 Strikes and Demonstrations罢工和示威游行Continuing Education继续教育96 Management Training管理人员培训97 Seminars/Workshops研究会/研讨会98 Company Retreats公司培训99 Teambuilding团队建设100 MBA工商管理硕士1 Faxes传真Dialogue oneM:Can you have the briefs from the Anderson firm's lawyer on my desk by tomorrow morning. There are quite a few very time sensitive matters with this case. I'm afraid I can't wait any longer.F:Getting those Anderson briefs has been harder than you can imagine. I have tried to contact their lawyer many times. But every time I call, H is secretary says he’s in a meeting or out of the office or away on business. I am beginning to think he is trying to avoid me.M:That's highly possible. He knows if we miss our filing deadline, we don’t stand a chance to compete against them for the bid. Try to get a hold of him again. Give him a call and see if he can fax them first thing.F:What if I can't speak to him directly?M:Ask his secretary to fax them. It’s the same thing. Have them faxed over with a copy also faxed to Martin’s office. F:How do I find Martin’s fax number? Is he in your roller desk?M:No, but you can also call their office and ask the secretary to give you their fax number. I’ll email you their office number later today.F:Ok, I'll get on it first thing.M:Be sure you do, I need those briefs ASAPDialogue twoM:Did you put this morning's faxes on my desk? I’m waiting for some urgent faxes from headquarters, I'm pretty sure they came in last night.F:Everything that came in the office fax machine last night is all on your desk, but I noticed that some of faxes came through pretty blurred, maybe you take a look at them, if the copy isunreadable, I'll call then and ask them to refax.M: Yeah, you're going to have to call them and get them to be refax. These copies are so dark. I can't make out any of the words.F: What about that one?M:This one? This one is so light and I can barely read it. How can that be?F:You know, I think the fax machine is out of toner. I can change the toner cartridge. That should solve the problem. M: Yes, but this one will have to be refaxed as well. And look, there's about 3 pages missing. It looks like the fax machine ate half of my important faxes, and ones that made it through are so blurred or too light. They are unreadable.F: I guess the fax machine is out of paper too. Don't worry, I'll have someone look at it this afternoon, and in the meantime, I'll have your documents refaxed to our other fax machine.2\Telephone Calls电话Dialogue 1A: Hello, thank you for calling Bradford and Sons. This is Tracy speaking, How may I help you?B:Hello. I would like to speak to your director of human resources, Ms. Jenkins, Please.A: Just a moment. I'll check to see if she is at her desk. May I tell her who is calling?B:This is Bill Burton from Milford Insurance, I'm calling in regards to our meeting next Tuesday.A: Thank you, Mr. Burton. Can you please hold for a moment? I’ll check to see if she is available.B: No problem.A: I'm sorry. Ms. Jenkins is away from her desk. She has already left for lunch. Would you like to leave a message for her?B: Yes, please have her return my call when she returns to the office. It's best if she can get in touch with me before 3 pm today, she can reach me at my office number, 635-8799.A: I'm sorry. I didn't quite catch that, could you please repeat the number?B: No problem, my office number is 635-8799. Tell her to ask for extension 31. A: I'm sorry, Mr. Burton, just to confirm, your name is spelled B-U-R-T-O-N, is that correct?B: Yes, and I represent Milford Insurance.A: I will make sure Ms. Jenkins receives your message and returns your call before 3pm this afternoon.B: Thank you very much.Dialogue2A: Hello, Pasadena Inn, this is Sandy, how may I direct your call?B: I'd like to speak to someone about reservations.A: I can help you with that. What date would you like to make a reservation for?B:We'll be arriving May 12th, but I would like to make reservations for penthouse.A: Oh, I'm sorry Sir. I only handle bookings for our standard rooms. The person you need to speak with is Tony Parker, He makes all the arrangements for our executive accounts. Unfortunately, he's not here right now. Can I take your name and number and have him get back to you?B: When do you expect him back in?A: He'll be out all afternoon, he might not be able to return your call until tomorrow. Will that be alright?B: Yes. I suppose. My name is Sam Darcy. He can contact me at 660-843-3235.A: Could you please spell your last name for me?B: Sure. It's D-A-R-C-Y.A: Okay. Mr. Darcy, and your phone number is 660-843-3233? B: That's 3235.A: Sorry! 3235. Great. I'll have Tony call you first thing tomorrow morning.3. Making Telephone Appointments电话预约Dialogue oneM:Hello, Bill Breton speaking. What can I do for you? F:Hello, Mr. Breton, this is Jenny Jenkins of Bradford and sons returning your call. I’m sorry you missed me when you called my office this morning. My secretary said you called concerning our meeting next Tuesday?M:Yes Ms Jenkins, thank you for returning my call. I’m glad to finally get hold of you. I want to let you know I will not beable to make our meeting next Tuesday. I would be out of town that day. Is there any possibility we can move the meeting to Monday?F:I am sorry. I’m afraid I am completely booked on Monday. Would it be Possible to postpone until you return?M:Oh, dear. I was counting on taking care of our meeting before I leave. But I suppose I can shut off a few things. Yes, we can arrange something. I will be back Thursday morning. What about Thursday afternoon? Would that work for you?F: That should be fine. S hall we say about two o’clock?M: Perfect! I look forward to seeing you at two o’clock next Thursday afternoon. If you need to change the time, pls feel free to call me on my cell phone.F:Thanks Burdon, I’ll see you on Thursday.Dialogue twoF: HelloM: Hello, is Doras available?F: This is Doras, who is calling please?M:Hi, Doras, this is Mike calling from parker’s dentistry. I’m calling to confirm your appointment for tomorrow morning at 9am with Doctor Parker.F: Oh, I almost forgot. Thank you for calling to remind me. Actually, I do need to change the time of my appointment. I have a scheduling conflict, A nd I can’t make it that early.M: If I put you in that later slot, would that work out?F:It would have to be after lunch. Do you have anything available about 2 o’clock?M: Sorry, Mam. The only opening we have after lunch is 1: 15, but I might be able to work you in at 4: 00. Would that be a better time?F:That’s all right. I think I should be able to make it at 1: 15. Can you put me down for that time slot?M:No problem, I have your appointment changed from tomorrow morning to tomorrow afternoon at 1: 15F: Wonderful. Thanks very much.4 Memos备忘录Dialogue 1A: I have been waiting here in the conference room for ten minutes already, what time is the meeting start? Where is anyone anyway?B: Didn't you hear about that, our meeting was postponed until Friday.A: Why the meeting was postponed? No one told me anything about it.B:Did you get the memo?A: What memo? They haven’t any memo this whole week, I check my inbox every day. And I haven’t seen anything.B:The memo went out 3 days ago. It should have made to your inbox, but maybe lost in all collectors on your desk.A: You know how things get pilot about my desk when I'm busy. I know sometimes I do many please things, But I always read all the memos go around; they go directly to my inbox. Are you sure were send to whole office?B:It should have got around to everybody, they also post a copy of the memo in the break room. Don't you ever look at messages post on the bulletin board?A: I'm usually too busy to take a bunch of coffee break by the water cooler, Anyway, I'm sure the memo never get to my inbox, I'll have to talk our secretary about it.B. That's right, You will never know what your missing out of it if you don't read the memos.Dialogue 2A: Ms. Dorsen, I need to take a dictation for me,B:Yes, sir.A: They should go out intra office memorandum to all employee by this afternoon, are you ready?B:Yes, sir, Go ahead.A: Attention all staff: effective immediately, all office communication are restricted to email correspondence as official memos, the use of instance message program by employee during work hour are strictly prohibited.B:Sir, Does this apply to intra office communication only or relate also restrict external communications?A: It should apply to all communications. Not only in this office between employees, but also any outside communications.B:But sir, many employees use instance messaging tocommunicate with clients.A: This were just have to change the communication methods, I don't want any one use instance messaging in this office, it waste too much time. Now, please, continue the memos. Where were we?B:This apply to internal and external communications.A: Yes, any employee who persist using instance messaging, will first receive a warning, and placed on prohibition, and the second sense, the employment will be termination. Any question regarding this new policy maybe directly to the department of his.B:Is that all?A: Yes, please give this memo type out and distribute to all employees before 4: 00 PM5/Business CorrespondenceDialogue one.A: Did you see the letter I got from Bradform films? They sent the responds to your phone call last week.B: If you want to see something about my call last week, why didn't they sent it to me?A: I guess it must have contact information, so they sent it addressed in care of your department head, anyhow, they wrote to confirm in reading what you discussed about Milton contract.B: Can I see it first in seconds?A: Sure, here it is.B: Dear Mr. Clock, bother to your telephone call last Friday, I'm reading to confirm our meeting on July 21st, as we discussed, our meeting is to review the contract details.A: Did they ask you to sent the files beforehand?B: Let's see, We'll be grateful for the complete to send related materials to our office prior to our meeting. It looks like. . . Hey! Was there anything else was send along with this letter? A: I don't think so, why do you ask?B:The letter writes: please find the enclosed copy of our agenda for your review, I don't see anything else in the envelope.A: Maybe they forgot to attach it to the letter. You should give them another call. Dialogue 2.A: Can you help me for a minute?B: Sure, what I can do for you?A: I'm try to write a letter to one of our clients, But I just don't know exactly what to say, I don't even know how to get started, I know I should write dear Mr. Mrs. or Ms. , but the problem is I don't know the name of contact person.B: You can just put Dear Sir or Madam, officialese not personal, you can write to whom may concerned.A: OK, So I first thanks them for their business, I can say something like "we are very grateful for your continue support", How is that?B:Good! But also, write off the bed you want to tell them the reason of your writing, give them more reference.A: Like "Regarding our new product line, we would like to announce a special price discount"B:Right, do you need them to respond?A: Yes, the letter would have a survey inside, and they should complete it and return to our office. How should I write that?B:You can tell them" Please finding the enclosed customer service survey, else also, you can say: "Attach a customer survey". If you need resource it right away, you can tell them the urgent by saying " Please return the survey without delay as soon as possible. Maybe it more polite with this as early as convenience. "B:Great! and what do you think I should close it with?A: Since you don't know them that well personally, probably the best way is would be your ? or your sincerely, you can also say Best Regards. But I don't think it would be property because you don't have the name. And obviously, should have them.B:OK, Thanks a lot for your help!6 Placing an Order下订单Dialogue 1A: Our toner cartridges are already out of ink. . . Could you make an order for a new set?B:We will need new cartridges for all of the office printers? That will be a large order, probably about two or three cases.The office supply store we usually go through might not have that many in stock.A: You can double check with the housekeeping department, but I am pretty sure all of the machines will need new cartridges. Last time when we made our order to the supplier, the quantity was also especially high. They are used to receiving such bulk orders from us . As long as we give them a heads up a couple days in advance, they can usually fill the order.B:OK, I will make a few calls and run our order by housekeeping first to make sure. Is there anything else we need to order while I am at it?A: I think the only thing is toner. Try to see if they can deliver it before the end of business day tomorrow. We should really try to do better about waiting until the last minute to fill orders that are usually made on a monthly basis. Anyhow, see what you can do to expedite the order this time.B:OK, will do.Dialogue 2A: May I help you?B:Yes, I would like to place an order for toner cartridges. We have a standing agreement with your company, so we will need the same amount as last time.A: Let me key in your information into my computer. I will pull up our records for you . Do you have an order number? What name is the order listed under ?B:It should be under Leslie Smith. The number is 184796 A: Yes, Mr. Smith. I have an order for three cases of cartridges, it that what you would like to refill?B:Yes.A: Is there the correct billing address?B:No, pls post the bill to 124 Hildrod Lane, Milton County, 98830.A: I will send you an invoice in the next few days. Your order should be delivered before the end of the day on Monday. B:Thank you.7 Co-WorkersDialogue 1A: I'm really fed up with Harry! He's the biggest airhead I've ever met. He always makes careless mistakes, and he's a pain to work with.B:You shouldn't be so negative. You'll always have some co-workers that are harder to work with than others. But if you are negative and start name-calling in the office, it will make a bad working environment for everybody.A: You only say that because you don't have to work with him. The people in your department seem to capable and nice to be around. Take Mary for example. She's smart and enthusiastic. I've never anyone as cheery as she is.B:Everybody has their strengths and weaknesses. Even Larry. He might be a pain to be around, but he's also very good at staying in budget on projects. Mary, on the other hand, spends our project money like there's no tomorrow. Also, she's never willing to stay a little later at the office. She always leave at 5: 00 pm sharp.A: Isn't there anyone in the office that is a perfect co-worker? What about Bob? Everybody loves Bob. Even though he's fresh out the college and still a bit green, he is a great co-worker.B:You are right. He's a hard worker, easy to get along with, honest, and he never steals the credit on projects. The only thing he's lacking in is experience.A: Maybe that's why he's so nice!Dialogue 2A: Do you get along with your co-workers?B:I get along pretty well with most of them. It seems there are always a few rotten apples in the bunch, though. Like Margaret. I don't know why management hasn't fired her yet. She's a terrible gossip.A: Do you think management should fire someone just because they gossip?B:It's not only that she gossip, but she also tries to start problems among other employees by spreading rumors and telling lies about her co-workers. She's not trustworthy, and in my opinion, I think she's nuts.A: So how do you develop good relationships in the office? B:I think one of the important things is just to be considerate of your co-workers' feelings and needs. If you are aware ofother people and do your part to make a good working environment, you should be able to get along with most of the people you work with.A: I think you're right. But it does seem that there are always a few co-workers that are harder to work with than others.8 BossesDialogue 1A: How are things at the office lately?B:Just awful. Two weeks ago, we got a new boss, and I can't stand him. He is really unreasonable about our workload. Since he came, I've been so busy that I haven't had time to breathe!A: That bad, huh? What about his personality? It's a nice guy at least?B:I should be so lucky. He not only give us too much work, but he is also just plain mean about it. He constantly yells at us or criticizes us. He is always degrading the employees.A: What a terrible working environment! Have you tried to talk anyone about it? Maybe the boss of your boss?B:I was going to, but my boss guessed what I was thinking. He gave me so much work to do this afternoon that I didn't get around to meeting with the supervisor of our department.A: It must be terrible. Why don't you just quit?B:If it wasn't for the money, I would quit in a heartbeat. But the problem is, I can't support myself if I don't work.A: Yeah. But a boss likes that? To deal with him everyday, you should get a raise!Dialogue 2A: Do you get along with your boss?B:Actually I do. She is really understanding and reasonable most of the time. There was only one time I didn't really agree with her.A: When was that?B:Once she fired one of my co-workers for drinking on the job. I felt bad for him, because it is so hard to find a job these days, and he has a family to support.A: Well, he shouldn’t have been drinking on duty. It's your boss' responsibility to make sure employees are safe, and also doing their jobs.B:You are right. She was being a good boss when she fired him, But I just felt sorry for him, that's all.A: Did this incident with your co-worker affect your relationship with your boss?B:Not really. All of us at the office respect our boss a lot. A: You are lucky you can get along so well with your boss. It makes a big difference in how much you enjoy your job.B:No kidding. If you don't like your boss or co-workers, they can make your life miserable.9 BrainstormingDialogue 1A: Have you thought up any good ideas for our business proposal?B:I haven't come up with anything good yet. Somehow my brain isn't functioning today.A: Maybe you should take a break, you've been sitting at your computer for three hours trying to put something together. No wonder your mind isn't very sharp now.B:I came up with a few different thoughts on the proposal, but now I've completely run out of ideas.A: Maybe we can shelve the proposal for a while while you brainstorm.B:We could do that, but I hate to put everything on hold. A: You're right, it's no good to have things up in the air for too long.Dialogue 2A: We've got to come up with a way to solve this problem! No one is getting all their work done during the work day. We need to do some brainstorming to come up with a time-management solution for our office.B:Well, what do you suggest? It's not that we are all wasting a lot of time. Fact is, we're understaffed. People just have too much to do.A: So you think we should hire some new people? That is one possible solution. What else could be the problem?B:Maybe we do have some problems with time-management. If people were always on time to work, they might get more done in the morning before lunch.A: That's true. Also, maybe we could shorten the lunch break from one hour to forty five minutes. That would add a little time to everyone's day.B:Fifteen minutes would be good, but I wonder if it would make a big impact on the employees' output. I still think it's a problem with too much workload.A: We ended up right where we started. Maybe it is time to look for some temp workers to help with a few projects. That would lighten everyone's load.10 CommutingDialogue 1A: Where's Bill? The ambassador [ ?m'b?s?d? ] is already here. The meeting is set to start at 9 am.B:He's late again. Traffic is probably holding him up. You know, he commutes from the suburbs. It's not easy commuting every day. We should cut him some slack.A: Even though the traffic is bumper-to-bumper out there, I don't think it's heavy traffic that makes Bill late. He takes the train, remember?B:Oh, that's right. Well, the train shouldn't be late. That means there is only one explanation. . . . Bill must have overslept.A: Well, to be fare, since he's coming all the way from Lancaster, he's got to get up much earlier than the rest of us. He must get start on his commute about 6: 30, no telling what time he actually gets up.B:That's right, because he's got to get to the train station from his house, then take the blue line into the city, then switch trains to the red line. In all, the trip's got to take more than 2 hours.A: Why doesn't he just drive to work?B:It's too difficult to park your car in the city. Also, the traffic coming in from the suburbs is a nightmare.Dialogue 2A: I can't wait until my car is repaired. The commuting with public transportation is killing me.B:It can't be that bad.A: But it is! Take this morning for example. The subway was so packed this morning; I got totally squished by about a hundred busy commuters on the way to work.B:At least the subway is better than the bus. It's faster for one thing. And usually less crowded. But the drawback is that the subway is more expensive than the bus. It adds up over time, if you take it every day.A: That's true. The bus is even worse. Just thinking about taking the bus every day makes me tired! Hey, how do you get to work every day?B:I ride my bike. I don't live too far away, so it's pretty convenient. it's only about a ten minute bike ride from my house to the office.A: I'll bet it's good exercise, too. . . a good way to keep fit. B:Yes, not only a good way to keep in shape, but a good way to relieve stress as well. While you're stressed out by your commute, I'm releasing all the stress of the day with mine.011 The working lunchDialogue 1A: Excuse me, Don? I hate to bother you, but I need your help on something. Do you have time to brief me on the Martin account today?B:Oh, that's right. You are supposed to deliver a brief on that account tomorrow. I know there are some things I need to share with you about that. But, gosh, I don't know. . . . Things are really busy for me today, the only time I can manage to squeeze out might be over lunch break. . . .A: I hate to make you work through your lunch break with how busy you are. . . .B:It's okay. . . . I've already had several days in a row working through lunch. . . .A: How about this. . . . We can make it a working lunch this afternoon, and I'll order some Chinese food for delivery. It'll be my treat.B:You don't have to do that. . . .A: I insist. I really appreciate you taking time to work with me in. What is your favorite fast food? I'll cater to your taste. B:Actually I do like Chinese. . . . Let's make it a date for Chop Suey and the Martin account at about 12: 30. Does that sound good?A: Great. I'll bring the food.Dialogue 2A: For our lunch meeting with the investors, do we have to make a reservation at the restaurant or do we just show up?B:Usually for lunch, we don't have to reserve a table, they should allow walk-ins. But to be on the safe side, I'll order a table for half-past twelve. Will that suit your schedule? A: I've arranged to meet them at the restaurant at twelve. Can you make the reservation a little earlier? If we start earlier, it will give us more time for a longer lunch.B:Are you planning on treating the investors to a full-course meal?A: Yes, we'll start with appetizers, follow with a soup and salad course, then main dishes of prime rib or cordon bleu chicken, and finish up with a delicious rich dessert of some sort.B:That'll be pretty heavy for a mid-day meal, don't you think?A: As along as we stay away from anything alcoholic, we should be okay.B:With your prime rib and chicken choices, you'd better hope nobody's vegetarian.A: We can make some special arrangement if we need to. After all, it's the company who is footing the bill.12 International Business TravelDialogue 1A: I hear you're being sent to Madrid for the annual conference. Is that right?B:Yes, it would be my first trip overseas. Actually, it's going to be my first time leaving the country.A: Are you serious? You haven't even been anywhere on vacation?B:No, I have never vacationed anywhere exotic. But even if I don't get a chance to travel on my personal time, at least I can travel on company time!A: Well, being able to go to the conference sounds like such a great opportunity. Have you applied at the embassy for a visa yet?B:Yes, it wasn't too hard to get. All I had to do was fill out the paperwork and pay the application fee.A: You leave next Tuesday, right? What time is your flight? B:My flight departs at 7 am. I have everything except for my luggage ready.A: If your flight is leaving so early, I can take you to the airport and see you off. I'll still be able to make it into the office by 9.B:That would be great! Thanks a lot!Dialogue 2A: How were things in the Tokyo branch when you were there?B:Good! They have expanded and are doing better than they were last quarter. It's nice to see some improvement for a change.A: Do you see the trend continuing over the next few months? B:Yes, especially with so many of our executives going back and forth from here to Japan. The only problem is, they may have trouble when they go to open up business here. A: Why would you say that?B:They aren't too familiar with doing business outside of Japan. There are a lot of cultural differences to account for. A: I'll say! Sometimes they just do things really differently. But one thing I can say, they are really hospitable.B:Have you ever been to Japan?A: Sure! I just got back yesterday. I'm still suffering from jet lag.13 Dressing for BusinessDialogue 1A: Did you see the way that Brian came to work yesterday? Ever since he came back from that conference in Silicon Valley, he's been coming to work dressed in jeans and sweatshirts. It's like he's decided to make himself at home in his office. I don't know how long it'll take before the management talks to him about it.B:He was really influenced by the way they do things on the west coast. I guess the working atmosphere is a lot more relaxed and casual in California. It comes from the information technology industry. . there isn't such a large division between home and office, so people want to work in。