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English Correspondence of Business Chapter One Basic Knowledge of Business LetterWritingSection Nine Exercises 练习I. Translate the following expressions into English:Keys: mercial Councilor2.import and export3.export list4. enquiry5.sample6. price list7.catalogue8. Chamber of Commerce 9. market price10. agreement 11.clients/customers12. commodities fair 13. competitive price14. EMP(European Main ports)15. deal exclusively 16. manufacturer17. article number 18. delivery19. specification 20. trial orderII. Please improve the following sentence to them more idiamotic Keys:1. We are sending you the information you asked for in your letter of June 4.2. We have received your letter of May 10.3. We are pleased to tell you that your Order 167 was dispatchedyesterday.4. We sent you this morning our latest catalogue you requested in your letter of May5.5. We hope you will consider our proposals.6. We hope to hear from you soon.7.You informed us in your letter that you could not offer us Gallnuts as they were out of stock.8. In reply to your letter of the 23red last month, we are pleased to confirm the following order.9. Please take note of the Lot Number of bales so that the parcel may not be mixed up on landing.10. Samples will be sent and offer made upon receipt of your specific enquiry.11. In reply to your letter 23rd May, we regret to inform you that we are now not in a position to offer you the quantity as required.12. Thank you for your quotation dated September 5, 2010. We intend to place a trial order with you.13. You will no doubt ope the relevant L/C at the end of May.14. We feel sure that you will be entirely satisfied.15. Will you please send us your latest catalogue and pricelist?16. We wish you could effect insurance on the goods with PICC.17. Please send me a copy of the agreement.18. Your products are not up to our standard.19. I regret I cannot agree to your suggestions.20. We have semimonthly direct sailings from Hong Kong to San Francisco.III. Arrange the following in proper form as they should be set out in a letterKeys:OpenV. Point out the mistakes in the following addresses and rewrite them. Keys:A. B. C.Mr. Henry Taylor London City Bank Mr. John Smith150 Bench Street 12 Queen Street 16 Front Street London, E. C. 3 London, E.C.5 Liverpool L6 3FYEngland EnglandVI. Please write a letter according to the following particulars: Keys:Shanghai Light Industrial Products Corp.11 Jiefang RoadShanghaiTel: 021--The Pacific Trading Inc.87 Broadway ST.New York, NY10408Oct.28,2010Dear Sirs,Thank you for your interest in our products. In reply to your request, we enclose our illustrated catalogue and a pricelist showing details of our products.We look forward to hearing from you as soon as possible.Yours truly,(signed)Wang XiangENCL: as stated.Chapter Two Establishing Business Relations Section One Introduction 概述可以说没有客户，就没有业务，与潜在客户建立业务关系不仅对于新成立的公司很重要，对于那些想要扩大业务范围，增加营业额的公司来说，同样很重要。
Key to exercisesKey to Unit 1I. Answer the following questions.1. The essential 7C’s in commercial English correspondence are clearness，conciseness，courtesy，consideration，completeness，concreteness，correctness.2. If a letter show impoliteness, it cannot achieve the purpose of writing. More serious consequences will be that it may offend the recipient and damage the established business relations. The courteous writer should be sincere and tactful, thoughtful and appreciative. Another important thing is promptness.3. If conciseness conflicts with courtesy, then make a little sacrifice of conciseness. Generally speaking, you will gain in clearness and conciseness by writing short sentences rather than long ones.4. A business letter consists of eleven principal parts:(1) the letter-head (including the date)(2) the inside name and address(3) the salutation(4) the subject heading or caption(5) the opening sentences(6) the body of letter(7) the closing sentences(8) the complimentary close(9) the wr iter’s signature and official position(10) the enclosure(11) the postscript5. Envelopes must have the accuracy, accessibility and good appearance.Ⅱ. Translation the following paragraphs into Chinese.国际贸易带来了更高效率的生产和世界产量的增加，从而使国家（或个人）可以消费更大和更多样化的商品组合。
一、单选Unit8 P1301.我们另由航空寄上新品种的样品供你参考。
该品种价格公道，品质极好，我们认为及早推销对你们有利。
Under separate cover, we have airmailed samples of our new articles for your reference. These new articles are moderate in price and excellent in quality. We think it will be to your advantage to push sales of them at an early date.2. 由于所需的品种目前无货供应，我们想推荐下列库存产品，可以即装，我们这一推荐是照顾到双方利益的。
Since the required articles are not available, we would like to recommend the undermentioned products which can be supplied from stock for prompt shipment. This recommendation is made in the interest of both parties.3. 你11月15日来信收到，谢谢。
货号2112电扇我们歉难推销，因为你方价格太高，买方无意还盘。
While thank you for your letter of Nov. 15 concerning electric fan Art. 2112, we regret being unable to promote sales as your price is too high to interest buyers to make a counter-off.4.关于申请参加广州交易会一事，我们正与有关当局联系。
I. Fill in the blanks with proper words and expressions.1. There is a discrepancy between the contents of Case No. 68 and those described in the packinglist.2. This delay has placed us in an awkward position.3. The cartons appear to have been very roughly handled at some time during loading andunloading, but the contents have not suffered any damage.4. The charges of returning the defective goods will, of course, be borne by us.5. It is obvious that through an oversight some straw ropes were not cleared out of the packages.6. We were sorry to receive your complaints that the goods dispatched to you are not of the qualityexpected.7. On receiving your letter of July 30 complaining about short delivery, we immediately madeenquiries of our shipping department about the matter.8. We are extremely sorry about this delay, which you will realize was due to circumstancebeyond or control.9. We maintain that the cases must have been subject to very rough handling.10. The goods under Contract No.2345 left here condition.11. We have lodged a claim against ABC & Co. on the quality of the goods shipped by m. v.“Peace”.12. The buyer lodged a claim on the shipment for ￡500 on account of short weight.II. Translate the following sentences into English.1. 到现在为止，还没有人对我们的包装提出过异议(complaint)。
北京语言大学智慧树知到“英语”《外贸英语函电》网课测试题答案（图片大小可自由调整）第1卷一.综合考核(共15题)1.We are looking forward () receiving your enquiries soon.A.forB.ofC.byD.to2.We cannot deliver the goods on time due to heavy ().mitmentsmitmentC.productionD.orders3.The analysis of the first shipment is not ().A.satisfyB.satisfiedC.satisfactoryD.satisfaction4.His firm is interested () the import and export of chemicals.A.WithB.ByC.ForD.In5.Your name and address () to us by your Chamber of Commerce.A.have givenB.giveC.have been givenD.was given 6.He left her wife () a lot of money.A.ByB.OnC.WithD.After7.We hope you will see your way (clear) to () your price.A.reduceB.reducingC.reducedD.reduction8.We are () in the import and export of chemicals.A.interestingB.interestC.of interestD.interested9.() to our regret, at present we cannot entertain any fresh orders.A.VeryB.MuchC.ManyD.Great10.We are interested () your woolen sweaters.A.In buyingB.To buyC.With buyingD.On buying11.We look forward to () the goods next month.A.delivery ofB.your deliverC.deliverD.delivery12.The catalogs and pricelists have been mailed to you ().A.With airB.By planesC.In planesD.By air13.Since () business has been done at this price in your district, we trust that it will also be acceptable to you.A.considerableB.considerateC.consideredD.considering14.If your price is competitive, we can place a () order.A.ManyB.SubstantialC.MuchD.lot of15.If you will send us a catalogue by air, we shall () very much.A.be indebted toB.be grateful of itC.thankD.appreciate it第2卷一.综合考核(共15题)1.It is important that shipment () before the end of this month.A.will be madeB.must be madeC.can be madeD.be made2.Your early reply is () appreciated.A.Very muchB.VeryC.MuchD.High3.After inspection of the above shipment we found 6 cases ().A.lossB.losingC.missedD.missing4.We have () Chinese goods.rge quantities ofB.ManyC.A great manyD.Dozens of5.Your firm has been recommended to us by the james olivier & co. () we have done business for many years.A.whichB.with whomC.whomD.with which6.After inspection of the shipment, we found 5 cases ().A.missingB.losingC.missedD.lost7.We will revert () the matter as soon as the situation is ().A.to, satisfiedB.by, improvedC.to, improvedD.with improved8.It is requested that shipment () before the end of this month.A.be effectedB.is effectedC.should effectD.effects9.He is well () with the local government.A.ConnectingB.connectC.connectedD.being connected10.We shall be glad to offer you () for the sale of our products in New York.A.the sole agentB.a sole agentC.sole agencyD.a sole agency11.Please () our Head Office directly.A.contact withB.reachC.contact forD.contact12.You letter has () our careful attention.A.beenB.been inC.receivedD.been received13.The seller should be responsible for the losses due to the improper ().A.packageB.packagingC.packingD.pack14.Your early reply ().A.will be highly appreciatedB.will be thankedC.is to be thankedD.is appreciated high15.A confirmed, irrevocable letter of credit, covering the order for us $20000 in their favour, was opened () Until marchA.effectivelyB.expiryC.availableD.validity第1卷参考答案一.综合考核1.参考答案：D2.参考答案：A3.参考答案：C4.参考答案：D5.参考答案：C6.参考答案：C7.参考答案：A8.参考答案：D9.参考答案：B10.参考答案：A11.参考答案：A12.参考答案：D13.参考答案：A14.参考答案：B15.参考答案：D第2卷参考答案一.综合考核1.参考答案：D2.参考答案：C3.参考答案：D4.参考答案：A5.参考答案：B6.参考答案：A7.参考答案：C8.参考答案：A9.参考答案：C10.参考答案：D11.参考答案：D12.参考答案：C13.参考答案：C14.参考答案：A15.参考答案：C。
外贸英语函电作业1单项选择题第1题We are glad to send you this （）letter, hoping that it will be the prelude to long relationship.A、introductionB、importantC、introductoryD、friendly答案：C第2题Please quote us the （）price, C.I.F. Lagos, inclusive of our 5% commission.A、favorableB、lowestC、competitiveD、cheapest答案：B第3题We request you to furnish us with a （）range of samples.A、fullB、largeC、veryD、whole答案：A第4题With the thanks for your inquiry, we are very glad to send you the （）of man-made leather bags.A、pricesB、listC、cataloguesD、samples答案：D第5题Your firm has been recommended （）us by Messrs.A、toB、withC、forD、in答案：A第6题Should, by any chance, your corporation not （）with the Electric Goods?A、doB、manageC、handle答案：D第7题We shall be pleased to enter into （）business relations with you at early date.A、friendlyB、directC、indirectD、long-term答案：B第8题We are looking forward to （）early reply.A、theB、yourC、you canD、seeing答案：B第9题We shall （）your good wishes.A、rememberB、replyC、reciprocateD、recommend答案：C第10题We are exports of the same （）of business, having a business background of some 30 years.A、fieldB、countryC、industryD、lines答案：D判断题第11题Reference Number 的含义是参考编号。
15春北航《外贸英语函电》在线作业试卷二一、单选题（共25 道试题，共100 分。
）1. This agreement shall be cancelled in case the second party fails to sell the agreed quantity within six months.A. up toB. toC. atD. with正确答案：A2. We _____ you for the special offer you send us.A. thankB. appreciateC. be gratefulD. beindebted正确答案：A3. _______ you reduce your price by $10 per dozen, we will have to decline your offer.A. UnlessB. WhileC. WhenD. Except4. The goods under L/C No. 1234 left here _.A. in a good conditionB. in good conditionsC. in good conditionD. in the good condition正确答案：5. This offer is firm, subject to your immediate reply _____ should reach us not later than the end of this monthA. itB. theyC. whatD. which正确答案：6.If our national economy develops at the same speed ____for the past decade, we are sure we can catch up with the advanced countries in the world in 50 years.A. as it wasB. as it didC. as it doesD. as it has done7. Not until this morning _ your L/C. We can _ make shipment as stipulated in the contract.A. we receive, notB. we have received, neverC. did we receive, hardlyD. had we received, certainly正确答案：8. By joint efforts we can _____ both friendship and business.A. increaseB. promoteC. expandD. extend正确答案：9. Which of the following is not one of the responsibilities of the Tariff Commission?A. To formulate the guideline for drawing up the regulationsB. To set temporary tariff ratesC. To levy Customs tariffs on imports & exportsD. To examine the draft of the amendment to tariff正确答案：10. We have seen your advertisment （）portable typewriters in "SouthChina Morning Post".A. ofB. onC. atD. in正确答案：11. We thank you ()for you cooperation.A. in advanceB. in beforehandC. in progressD. in proceed正确答案：12. Claims for()or incorrect material must be made within 30days after arrival of the goods.A. lackB. scarcityC. shortageD. rarity正确答案：13. _____ you like other items, kindly let us know and we shall be only too pleased to make you offers directA. In caseB. In the caseC. In this caseD. In that case正确答案：14. China Customs. attaches great importance _______the development of information. technology.A. inB. forC. withD. to正确答案：15. We ______ to allow you a special discount if you increase your order to 5000 pairs.A. have preparedB. are prepareC. are preparedD. were prepared正确答案：16. Your early reply （）A. will be highly appreciatedB. will be thankedC. is to be thankedD. is appreciated high正确答案：17. As it only______a small quantity,we hope you will have no difficulty in settling this matterA. involvesB. involvedC. has involvedD. may have involved正确答案：18. _____our S/C NO.301,we wish to say that the goods will be shipped by Oct.10.A. With reference toB. Refer toC. ReferringD. With refer to正确答案：19. In order to obtain the needed information, the inquire should simply, clearly and concisely write ____he wants to know.A. thatB. soC. whatD. because of正确答案：20. We lodge a claim _____ you _____the short--weightA. with…withB. for…forC. with…fo rD. for …with正确答案：21. When the consignee fails to declare the import goods within the time limit, a fee _____delayed declaration shall be imposed by the Customs.A. toB. fromC. forD. with正确答案：22. We hope to reply _______ fax if we find the quotation acceptable.A. onB. with aC. byD. with正确答案：23. We give you on the attached sheet full details regarding packing andmarking, which must be strictly ________.A. observedB. abide byC. submittedD. seen正确答案：24. We send you our congratulations on your increased business with us and look forward to further increases _______ our mutual benefit.A. inB. toC. withD. for正确答案：25. As we are ________ of these goods, please expedite shipment after receiving our L/C.A. in badly needB. badly in needC. urgent in needD. in urgently need正确答案：。
课程代码：0094一、填空题〔每空1分，共25分〕1.Owing()the delay on the part of the suppliers,we must ask you to extend the date of shipment () September 10th()October 10th.2.We wish to call your attention ()the validity ()the L/C,since there is no possibility of L/C extension3.If you insist ()your price,there is no possibility of getting business done.4.We shall be glad to send you the necessary information about our machine tools()request.5.()receipt ()your cable of March5,we at once requested to Bank of China in London to establish a letter of credit ()your favor ()pound sterling.6.Please try your best to push the sale of machine tools ()your end.7.We offer firm CIF,Lagos shipment()30days,subject()your reply here before10a.m.our time.8.We can supply Walnuts ()stock.9.We wish to point out that is the best price we can quote and , therefore any counteroffer()you cannot be considered.10.Payment of the purchase is to be made()confirmed, irrevocable L/C.11.We have confidence()the quality of Chinese Tin.12.We are glad to have booked()you 10000doz,Five Starnd pencils.13.It is out()question that we can get the necessary import license.14.()regard()Contract No.123and 456,we are agreeable ()D/P terms of payment ()these contracts.15.Would you make us a firm offer()CIF.Liverpool basis二、单项选择题〔在每题的四个备选答案中选出一个正确答案，并将其号码填在题后的括号内。
外贸英语函电课程作业及答案1第一篇：外贸英语函电课程作业及答案1外贸英语函电作业1单项选择题第1题 We export a wide（）of hand-made leather shoes in which we think you be interested in.A、rangeB、sphereC、fieldD、list答案：A第2题 We hope they will（）you in due course.A、receiveB、arriveC、reachD、arrive at答案：C第3题 We learn that you have recently opened a shop for cameras and send our best wishes for（）.A、pleasureB、honorC、futureD、success答案：D第4题When replying, please state（）of payment and discount you allow.A、pricesB、listC、rangesD、terms答案：D第5题Please indicate any（）items not introduced in England and send the samples if possible.A、cheapB、newC、profitableD、unfixed答案：B第6题 It will be appreciated if you will let us have your best （）offer.A、firmB、reasonableC、favorableD、cheapest答案：A第7题 We contacted our customers and they showed great interest because there is a growing（）.A、supplyB、demandC、desireD、want答案：B判断题第8题缩行式信头和封内地址每逢换行时，下一行要比上一行往右缩进2－3个字母的位置。
