酒店标准操作程序(失物招领)
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失物招领标准操作程序
为什么这项任务对你及我们的客人都如此重要?
Answers:
回答:
It is important, that Lost & Found items are handled properly in accordance with the Hotel procedure.根据酒店的规定妥善处理客人的失物非常重要
I understand that our guests expect to have lost items returned.我能理解客人的失物希望能够归还?
I can show professionalism.我能展示我们的专业
Returned items to Guests demonstrates our honesty and integrity. 归还客人的失物体现我们的专业和诚实?