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Exercises 1Part II Vocabulary exercises1. B2. C3. D4.B5. D6. B7. A8. C9. C 10. BII Fill in the blanks with words or phrases from the list below:1.“Logistics” is a term, which originates from both the army and French. According tothe French, the Baron of Jomini, who of Swiss origin who had served in Napoleon’sarmy before joining the Russians and who later founded the Military Academy of St.Petersburg, first used the term in the early 19th century. So in a military sense, theterm ‘logistics’ encompasses transport organization, army replenishments andmaterial maintenance.2.Logistics deals with satisfying the customer. This implies that management must firstunderstand what those requirements are before a logistics strategy can be developedand implemented to meet them. As will be discussed in more detail later, customerservice is the most important output of an organization’s logistics system. This focuson customer satisfaction will be emphasized through the text just as it should be inthe firm.Part III Vocabulary exercises1. B2. D3. A4.C5. D6.D7.A8.A9.C 10. AII Fill in the blanks with words or phrases from the list below:1.Transportation refers to the physical movement of goods from a point of origin to apoint of consumption and can involve raw materials being brought into theproduction process and/or finished goods being shipped out to the customer.2.Since these inputs can have a direct impact on both the cost and quality of the finalproduct/service offered to the consumer, this activity is vital to the overall success ofthe logistics effort. In addition, the move away from local sourcing in favor of globalbuying has complicated this entire process dramatically in recent years.Part IIII Vocabulary exercises1. D2.C3.B4.D5. A6. C7. D8. D9. B 10. CII Fill in the blanks with words or phrases from the list below:1.Cost has a relation to service. They go hand in hand. As you define your serviceagainst your costs or costs against service, the give and take develops into youroperating costs and budgets. Then you have to make sure that the cost can bemanaged. Otherwise costs can go out of control, or seem to.2.Logistics is a process, which runs from the vendor's door through to the customer's. Itinteracts with almost every group within the company and with many companiesoutside the company, including its customers. Effective logistics revolves around fivekey issues--movement of product, movement of information, time/service, cost andintegration. Each of this is critical to the success of logistics and to creatingvalue-added to the company and improving competitiveness.Exercises 2Part II Vocabulary exercises1. A2. B3. B4.B5.A6. B7. B8.B9. A 10. A 11. B 12. B 13. B 14. B 15.DPart III Vocabulary exercises1. A2.C3.A4. D5.A6. D7.B8. B9. D 10. B II Structure1. C2. C3.C4.D5.CPart IIII Vocabulary exercises1.A2. B3. C4. A5. A6.C7.A8. CII Structure1.C2. C3. C4. A5. BExercisesPart II. Click on the word or phrase that fits the sentence:. The Public sector ______an important role in transport, through the construction, ownership and control of roads, railroads and in most countries.(A) do (B) get (C) play (D) plays2. This does not only relate to the handling techniques, _______to the equipment itself.(A) and (B) which (C) but also (D) too3. A ship may be moved from one trade or route to another, _______a port cannot be moved.(A) that (B) which (C) while (D) why4. The high cost of provision, longevity and scale economies associated _______the fixed componentscreate tendencies towards monopoly control, while the ease of entry, flexibility and lack of scale effetstend to stimulate competition in the mobile sector.(A) on (B) in (C) to (D) with5. Public authorities are most often responsible (1) planning, construction and maintenance of the fixed elements of transport, the infrastructure. It is assumed that their main (2) is to secure the international trade to and from a region or a country. But the investments they are willing to undertake must in most cases be demonstrated to have a viable economic basis through projections of cargo flows and (3) national gains. The careful planning and (4) of road and port projects are examples of this. The shipowners, as the suppliers of ships, will have similar interests in evaluating the cargo flow to and from a specific area. But as they operate internationally and their ships most likely serve other regions or countries, at least in liner operations, their considerations will have a wider scope within some profit motive. They may not be willing to add capacity to a service to cater for local needs.(1) (A) on (B) in (C) to (D) for(2) (A) objective (B) object (C) objectively (D) objecting(3) (A) result (B) resulting (C) results (D) resulted(4) (A) evaluation (B) improvement (C) development (D) increaseII. Fill in the blanks with words or phrases from the list below:1. mobile, relate, infrastructure,influenced, link, consists,(1) The _____elements are also generally cheap.(2) This does not only ______to the cargo handling techniques, but also to the equipment itself.(3) It is the features of the fixed and mobile components of transport that have _______the present institutional arrangements in the industry.(4) A particularly important ________ between transport and development is in international interaction.(5) A transport system _______of inland transport, ports and ocean going vessels.(6) The importance of building up a transport that involves considerable cost has madethis a widely accepted public task.Part IIExercises:I. Click on the word or phrase that fits the sentence:1. The capability to efficiently transport large tonnage over long distance is the main reason _____ continue to handle significant inter-city tonnage and revenue.(A) motor carrier (B) water transport (C) railroads (D) pipelines2. _______is the oldest mode of transportation(A) Motor carrier (B) Water transport (C) Railroads (D) Air transport3. _____ can not be transported by pipelines.(A) gas (B) general cargo (C) liquid (D) slurry4. One ______aspect of air transport is the high cost.(A) prohibitive (B) limited (C) obstacle (D) advantage5. There has been an increasing _ (1)__ on these vehicles both in developed and in developing country. The construction of motorway and trunk road network, the concentration of manufacture into bigger production units and the general trend towards containerization have supported and (2) to this trend. Road transport shares the road or highway (3) other user. The (4) of roads are normally financed either through direct taxes (toll roads), by petrol or other indirect taxes or by combination.(1) (A) to rely (B) rely (C) relied (D) reliance(2) (A) lead (B) led (C) leading (D) to lead(3) (A) with (B) on (C) and (D) in(4) (A) build (B) building (C) manufacture (D) constructII. Fill in the blanks with words or phrases from the list below:. unique, complementary, extremely, ranks, shifted, reduced,(1). The basic nature of a pipeline is ______in comparison to all other modes of transport.(2) Water transport _______ between rail and motor carrier in respect to fixed cost.(3) The replacement of steam by diesel power ______ the railroads’ variable cost per ton-mile.(4) In many situations road and rail transport may be seen as ______ rather than a competitor.(5) Port and freight station are places where goods are _____from one mode of transport to another.(6) The main advantage of water transportation is the capacity to move large shipments.Part IIIExercises:I. Click on the word or phrase that fits the sentence:1. According to the passage, transport economics is influenced by _______factors.(A) five (B) six (C) seven (D) eight2. ______ is a major influence on transportation cost since it directly contribute to variable cost, such as labor, fuel and maintenance.(A) Product density (B) Stowability (C) Market (D) Distance3. Items with standard rectangular shapes are much easier to stow ______odd-shaped items(A) with (B) than (C) to (D) at4. The bill of lading serves as a receipt and documents commodities and quantities ______.(A) ship (B) shipped (C) shipping(D) to ship5. The multi-modal transport operator (MTO) acts (1) the principal for the performance of the multi-modal transport contract and, in (2) capacity undertakes to contract and provide for the different modes of transport and other services required for expeditious, efficient and safe transport of goods from the place where he takes the goods in charge to the place where he deliver the goods (3) the contract. In the execution of the contract he has necessarily to engage the services of several carriers such as shipowners, road operators, railways, airlines or inland water way operators in addition to non-carriers like terminal operators, warehouses, container freight stations, groupage or consolidation depots, container (4) organizations or freight forwarders.(1) (A) on (B) as (C) to (D) at(2) (A) which (B) what (C) that (D) where(3) (A) according to (B) due to (C) because (D) in addition to(4) (A) lending (B) borrowing (C) owning (D) leasingII. Fill in the blanks with words or phrases from the list below:Applied , decreases, arrange, delivery, lists, required(1) Special handling equipment may be for loading or unloading trucks, railcars, or ships.(2) Transportation cost per unit of weight ________as load volume increases.(3) The shipping manifest ______ individual stops or consignees when multiple shipments are placed on a single vehicle.(4) The primary task of forwarding is to ______ international transport of general cargo on behalf of others.(5) Export rates may reduce total cost if to domestic origin or destination line-haul transport.(6). In many situations the place of ______ of a cargo may not be known at the time of loading. A typical example is oil.Answers:Part I I.1.D 2.C 3.C 4.D 5.CBDC II. (1)mobile (2)relate (3)influenced (4)link (5)consists(6) infrastructurePart II I.1.C 2.B 3.B 4.B 5.DBAB II. (1)unique (2)ranks (3)reduced (4)complementary(5)shifted (6) extremelyPart III I.1.C 2.D 3.B 4.B 5.BAAC II.(1)required (2)decreases (3)lists (4)arrange (5)applied(6)deliveryChapter IV ExercisesPart II. Click on the word or phrase that fits the sentence:1.Contract warehousing, which is ______ from the public warehouse segment, provides benefitsof both the private and public alternative.(A)to evolve (B)evolving (C)develop(D)development2. A private warehouse is operated by the firm _______ the product.(A)owning (B)own (C) have (D) has3. Public warehouses frequently offer operating and management expertise ______ warehousing istheir core business.(A)because of (B)since (C)that(D) which4. There are contract warehouses capable of _______ total logistics responsibility for enterprises that desire only to manufacture and market.(A) assume (B) assuming (C) respond(D) responding5. The major benefits of private warehousing (1) control, flexibility, cost, and other (2) benefits. Private warehouses provide more control since the enterprise has absolute decision-making authority over all activities and priorities in the facility. This control (3) the ability to integrate warehouse operations with the (4) of the firm’s logistics.(1) (A) include (B) includes (C) include to (D) is to include to(2) (A) perception (B) intangible (C) tangible (D) advantage(3) (A) facilitates (B) available (C) have (D) provide(4) (A) other (B) that (C) rest (D) allII. Fill in the blanks with words or phrases from the list below:standardized, specialized, combines, substantial, results, application,(1) Public warehouse operators generally offer relatively _______ service to all clients(2) A warehouse requires _______ material-handling activities.(3) Firms with very _______ customers or products are often motivated to develop their own warehouse facilities.(4) Contract warehousing _______ the best characteristics of both private and public operations.(5) This ______ in high-volume operations that can spread fixed costs and justify more efficient handling equipment.(6) ABC analysis is an inventory _______ of what is known as the Pareto Principle.Part 2Practice:I. Click on the word or phrase that fits the sentence:1 _____are utilized in the combination with four-wheel trailers on a continuous power basis.(A) Forklift truck (B) Towlines (C) Conveyors(D) Carousels2. A pallet or slip sheet forms a platform upon _____ master cartons are stacked.(A) that (B) which (C) where (D) why3. It is not as economical _______ the towline because it requires greater labor participation and is often idle.(A) on (B) at (C) such (D) as4. Typical application _____ selection of individual packages in pack-and repack and service parts operation.(A) involve (B) involving (C) involves (D) to involve5. The holding of the inventory is risk with because of the capital's investment and the potential for _(1)__. First, investment for inventory cannot be used _(2)__ other goods or assets that could improve the enterprise performance. Alternatively, funds supporting inventory investment must be borrowed, (3) the firm' s interest expense. A second form of risk is the possibility that the product will be pilfered or become obsolete. These factors and the relative magnitude of assets that are inventory-related contribute substantially to the risk of most enterprises. It is important to understand that the nature and extent of risk vary (4) on an enterprise' s position in the distribution cha nnel.(1) (A) lack (B) over time (C) obsolescence (D) broken(2) (A) to obtain (B) get (C) have (D) obtain(3) (A) rising (B) raising (C) increasing (D) developing(4) (A) depend (B) to depend (C) depends (D) dependingII. Fill in the blanks with words or phrases from the list below:advancements, indicates, merchandise, automated, installation, development(1) Forklift trucks are most effectively utilized in shipping and receiving, and to place _______ in high cube storage.(2) Considerable ________ have been made in automated-guided vehicle system.(3) A series of lights or a “light tree” in front of each pick location _______ the number if items to pick from each location.(4) A number of _______ decoupling devices have been perfected that route trailers from the main line to selected shipping docks.(5) In-floor _______ is costly to modify and difficult to maintain from a housekeeping viewpoint.(6) An exciting and revolutionary technological ______ for managing a firm’s operation is the Internet.Part IIIExercises:I. Click on the word or phrase that fits the sentence:1. _____ we may think of service as not having inventory , that is not the case.(A) since (B) but (C) although (D) so2. Finished goods inventory is completed awaiting shipment.(A) cargo (B) goods (C) product (D) things3. _____ inventory is the minimum inventory necessary to keep a perfect system running.(A) WIP (B) MROs (C) ABC analysis (D) JIT4. It is not realistic to monitor inexpensive items with the same intensity _______ very expensive items.(A) with (B) so (C) as (D) to5. E-commerce is revolutionizing the way operations managers achieve (1) efficiencies. Economical collaboration can (2) decision-making and reduce costs. Cost reduction can occur in transaction (3) , purchasing efficiencies, inventory reduction, scheduling, and logistics. Stragglers won’t just be left behind---they will be eliminated. Operations personnel (4) use e-commence to their advantage will overpower their rival.(1) (A) bigger (B) greater (C) less (D) smaller(2) (A) improve (B) rise (C) lift (D) increase(3) (A) working (B) making (C) processing (D) doing(4) (A) that (B) who (C) which (D) whereII. Fill in the blanks with words or phrases from the list below:common, technologies, lack, consideration, benefits, generated,(1) Scale economies refer to the ability to reduce material-handling and storage cost through application of advanced _______.(2) The most ______ value-added service relate to packaging.(3) Operation of early warehouse illustrated the ______ of concern with material-handling principles.(4) Service ________ gained through warehouses in a logistical system may or may not reduce costs.(5) Supply requests are ______ as a pick list at the inventory center.(6) Management of service inventory deserves some special ________Answers:Part I: I.1.B 2.A 3.B 4.B 5.ABAC II. (1)standardized (2)substantial (3)specialized(4)combines(5)results (6)applicationPart II: I.1.B 2.B 3.D 4.C 5.CABD II.(1)merchandise (2)advancement (3)indicates(4)automated(5)installation (6)developmentPart III: I.1.C 2.C 3.D 4.C 5.BACA II.(1)technologies (2)common (3)lack (4)consideration(5)generated (6)benefitsExercisesPart II. Click on the word or phrase that fits the sentence:1.Prior (1) the 1980s, a significant portion of the information flows between functional areas (2) an organization and between logistics organization were paper-based.(1) (A) in (B) at (C) to√( D) on(2) (A) within√(B) with (C) in (D) to2.However, firms that are embarking logistics management initiatives now recognize the vital importance of information and the technologies that make this information available.(A)on (B)upon√(C)in (D)at3.Through a of agreements with giant retail customer ,P&G has made a major commitment to the development of dedicated customer teams to handle these major accounts.(A)lot (B)number (C)serious (D)series√4.Continuing through the supply chain, P&G orders to its supplier, 3M, indicated the mostof all.(A)Alternation (B)variability√(C)change (D)difference5.Several interorganizatonal come into play when addressing information sharing across the logistics.(A)Dynamics√(B)initiative (C)purpose (D)determinantII. Put the words or phrases in the box under the correct headings.III.. Fill in the blanks with words or phrases from the list below:1.phenomenon, impacts, access, objective, distorted,facilitate(1) Four causes of this .phenomenon,were identified.(2) In fact, distorted information from one end of logistics to the other can lead to tremendous inefficiencies.(3) A primary objective of these teams is to facilitate the sharing of information between the firms.(4) This consolidation impacts the entire supply chain.(5) Fewer and fewer firms control access to customer trading areas.2. capabilities, demonstrate, impeded, deliberate, approach, technique(1) Just-in-time, or JIT, is a philosophy as much as it is a technique.(2) The conventional approach to meeting customer requirements is based upon some form of statistical inventory control.(3) This approach also impeded efforts to develop and capitalize on successful interorganizational ventures.(4) The Wal-Mart and P&G experience demonstrate how information sharing can be utilized for mutual advantage.(5) However , only as the variety of available information technologies and capabilities began to emerge.3.transactions, unreliable, accurate, crucial, resources, bullwhip, executives(1) Timely and accurate information is more critical now than at any time in the history of American business.(2) Information is a crucial factor in the manager’s abilities to reduce inventory and human resources requirements to a competitive level..(3) Distorted information throughout the logistics is a common result from what logistics executives at P&G and other organizations have termed the bullwhip effect.(4) These paper-based transactions and communications were slow, unreliable and error prone.Part III. Match the meanings to their actual explanation1.order cycle time ( )2.order status information( )3.background information( )4.IOIS ( )5.documentation quality ( )6.business systems planning ( )A . Interorganizational Information SystemB. Time from customer order to delivery. Standards should be defined against customer’s stated requirements.C. Procedures or hot line for informing customers of potential problems on stock availability or delivery.D. Identification of problems and decisions associated with an organizational process and determines what information is needed to address them.E. The error rate on invoices, delivery notes and other customer communications, and also the documentation “user friendly” is necessary.F. Information required by decision makers in the member organizations to effectively andefficiently perform their roles within the logistics.II. Click on the word or phrase that fits the sentence:1.The participants indicated that current approaches used to share information internally, and with suppliers and customers, are in themselves to improving cycle-time performance..A. detestB. detachC. detersiveD. deterrents√2.Clearly, the main point of for improving cycle-time performance across the supply chain was “informating”.A. leverage √B. letupC. liableD. legal3.A (1) theme in the cycle-time problems discussed by the participating organizations was a critical (2) of information.(1)A. recurrence B. recurring √ C. repeated D. recycle(2)A. lacking B. wanting C. lack √ D. shortage4.To the information process, the research team decided to explore the development of an IOIS.A. facilitate √B. pushC. implementD. enhance5.This is not valid.A. assuranceB. supposeC. assumption √D. assuringIII. Read this articles about the logistics information system. Are this statements true(T) or false(F)?Increasingly, it seems that successful companies have one thing in common—their use of information and information technology (IT) to achieve quick response. Information systems are re-shaping the organization and also the nature of the linkages between organizations. Information has always been central to the efficient management of logistics but now, enabled by technology, it is providing the driving force for competitive logistics strategy.We are now starting to see the emergence of integrated logistics system that link the operations of the business, such as production and distribution, with the supplier’s operations on the one hand and the customer on the other. These systems are often referred to generically as Enterprise Planning Systems or Enterprise Resource Planning (ERP). Already it is the case that companies can literally link the replenishment of product in the marketplace with their upstream operations and those of their suppliers through the use of shared information. The use of these systems has the potential to convert supply chains into demand chains in the sense that the system can now respond to known demand rather than having to anticipate that demand through a forecast.1. Because of the good linkages between organizations, a logistics enterprise can response quickly.( )2.The efficient management of logistics mainly depends on the IT system.( )3.Production scheduling is the driving force of the competitive logistics strategy. ( )4. Production and distribution are the emergence of integrated logistics system. ( )5. The use of shared information enable the logistics company to convert supply chains intodemand chains. ( )6.Responding to known demand will be more efficient than having to anticipate that demand through a forecast. ( )Part IIII. Click on the word or phrase that fits the sentence:1. Today , a laptop computer weighing 5 pounds exceeds all of the power of an old mainframe by several order s of .A. capacityB. magnitude √C. volumeD. content3. The of new telecommunications and computer technology has also made real-time, on-line communications throughout the entire logistics a reality.A. increaseB. inflationC. raiseD. proliferation√4.One of the major of traditional logistics is the lack ofplanning between logistics partners.A. weakness √B. defectC. faultD. fallingA. collaborationB. collaborative √C. collaborationismD. corporation5.Many organizations are some form of IOIS.A. accomplishB.implementing √C. enforceD. complete6.What makes these systems so important is the caused by inaccurate forecasts.A. instability √B. wavyC. volatilityD. unsteadinessII. Match the meanings to their actual explanation1.Global inventory management2.Intercompany information access3.Total logistics management4.Global sourcing5.Data capture6.Data interchangeA. consolidation of the purchasing function across organizational lines, facilitating leverage and component standardization across business units.B. integrating all transportation ordering and manufacturing system.C. ability to locate and track the movement of every item.D. between affiliates and nonaffiliated through standard telecommunications channels.E. ability to acquire data about an order at the point of origin, and to track products during movement and as their characteristics change.F. clarity of production and demand information residing in organizations both upstream and downstream throughout the value chain.III. Complete the missing information of the following form of the “Functions of a logistics informati on system” with the given phrases.D. system performanceE. internal dataF. customer order statusG. production schedulingH. inventory availabilityI. carrier performancePart IVI. Click on the word or phrase that fits the sentence:1.How to best value from information technology resources is a major challenge facing both business and IT manager.A. wringB. distortionsC. extractD. extort√2.The development of software applications to logistics management is currently a hotbed of activity, promising continued growth into the future.A. relevantB. applicableC. significantD. pertinent√3. This software provides an end-to-end enterprise resource planning solution .incorporating the most advanced supply chain planning available.A. capabilities √B. abilitiesC. fitnessD. competency4. EDI improves productivity through faster information transmission as well as reduced information entry .A. reduplicateB. redundantC. redundancy √D. redundantly5.The great advantage of this approach was that it made the internet virtually .A. undeservedB. indestructible √C. indistinctD. indestructiveII. Fill in the blanks with words or phrases from the list below:1.profitable, potential , maintenance, utilized, tremendouslyA.EDI is also tremendously beneficial in counteracting the bullwhip effect described earlier in this chapter.B. The Internet offers tremendous potential for logistics members to share information in a timely and cost-effective manner.C.GE is now the most profitable U.S. company from the electronic commerce.D. Electronic commerce i s the term used to describe the wide range of tools and techniques utilized to conduct business in paperless environment.E. In the development and maintenance of the logistics’ information systems, both hardware and software must be addressed.2. significant, meld, numerous, exaggerations, replenishment1.GE will also release software to meld traditional EDI with the Internet,2.Electronic commerce is having a significant effect on how organizations conduct business.3.The benefit of EDI are numerous .4.They have implemented EDI to support their continuous replenishment program with many of their customers.5.Through the use of EDI, logistics partners can overcome the distortions and exaggerations in supply and demand information.3.scanning, legacy, maintained, coupon, sponsoredanizations adopt distributed computing architectures while they leverage their isolated legacy systems.2.In most cases, a data warehouse is a consolidated database maintained separately from an organization’s produc tion system database.3.Separate production systems may track sales and coupon mailings.4.The Internet was an initiative sponsored by the U.S> Department of Defense.5.Bar coding and electronic scanning are identification technologies that facilitate information collection and exchange.。
ReferencesUnit 1 An Introduction to Business LogisticsPart II. Exercises for Dialogue 1Answer the following questions according to the dialogue.1.Logistics means to supply the right product at the right time in theright quantity in the right condition at the right place for the right customer at the right price.2.It includes the procurement, maintainance, distribution andreplacement of personnel and material.3.These two concepts are the same meanings. Logistics is generalmeaning and includes military definition and business definition.Business logistics stresses special term on a trade or business. Exercises for Dialogue 21.(Opening)2.(Opening)Part III. Practical ReadingsExercises for Text 1I. Answer the following questions:1. Business logistics means to be defined as a business-planning framework for the management of material, service, information and capital flows.2. Business logistics involves the following activities: demand forecasting,procurement, materials handling, packaging, warehouse and inventory management, ordering processing, logistics communications, transport, customer service and so on.3. The role of logistics is to maintain the balance between the minute details and the main elements involved in a product.II.1.商务物流管理有不同版本的不同定义 2 必要资源的利用3. 逆向货物的搬运4. 人员和材料的补充5. 复杂信息6. 现代的商业环境7. 需求预测8. 设施场地选择9. 公司最重要的财富10. 公司战略抉择走势评定III. definitions—heart---output---service---strategyIV. 1. 这一非常宽广的物流观点把单一的供应链与贸易公司的方方面面整合在一起。
第二节 Recent Trends in Logistics1.Third Part Logistics ( TPL) 第三方物流Third Part Logistics provides all the logistics services. They act as a bridge or facilitator between the first part( supplier or producer) and the second part( buyer or customer). The primary objectives of third part logistics providers are to lower the total cost of logistics for the supplier and improve the service level to the customer.第三方物流提供了所有的物流活动。
他们在第一方（供应商或生产商）和第二方（买方或顾客）之间扮演着桥梁或设施供应商的角色。
第三方物流提供商的基本目标是降低供应商的整体物流成本，提高顾客服务水平。
Third Part Logistics have been growing rapidly. Cost reduction and demands for batter and cheaper services are the main drives behind the growth.A third part logistics provider will be in a position to consolidate business from several companies and offer frequent pick–ups and deliveries, whereas in–house transportation cannot. Other reasons are as follows:第三方物流增长十分迅速。
