Assistant Executive Housekeeper
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五星级酒店各部门职务英文简写酒店各部门英文缩写总经理办公室:GM人力资源部:HR财务部:FN餐饮部:F&B客房部:HSKP工程部:ENG保安部:SEC康乐部:ENT前厅部:FO销售部:S&M市场传讯部MCMarketing Communications DEPARTMENT酒店各职位英文缩写GM—--GENERAL MANAGER 总经理DGM-—-DUTY GENERAL MANAGER 副总DOR--—DIRECTOR OF ROOMS 客务部总监AM-—-ASSISTANT MANAGER 大堂经理DOM—-—DIRECTOR OF SALES&MARKETING 销售部总监FO--—FRONT OFFICE 前厅部FOM-——FRONT OFFICE MANAGER 前厅部经理CON——-CONCIERGE 礼宾部BC———BUSINESS CENTER 商务中心F&B-——FOOD&BEVERAGE 餐饮部ENG---ENGINEERING 工程部HR—--HUMAN RESOURCES 人力资源部FN--—FINANCIAL DEPARTMENT 财务部FC—--FINANCIAL CONTROLLER财务总监行政总厨A。
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K Administrative total kitchen 收益管理经理Revenue ManagerRECP——-RECEPTION 接待处HSKP—-—HOUSEKEEPING DEPARTMENT客房中心酒店职位英语董事长Board Chairman (Director)董事总经理Managing Director经济师Economist首席会计师Chief Accountant总经理General Manager副总经理Deputy General Manager (Vice)驻店经理Resident Manager总经理行政助理Executive Assistant Manager总经理秘书Executive Secretary总经理室Executive Office (G.M office)机要秘书Secretary接待文员Clerk副总经理Vice General Manager总经理助理Assistant to General Manager总经理秘书Secretary to General Manager行政秘书Executive Secretary人力资源部Human Resources Division人事部Personnel Department培训部Training Department质检部Quality Inspection Department员工关系部Staffing Relationship Department 人力资源开发总监Director of Human Resources 人事培训经理P&T Manager人事部经理Personnel Manager培训部经理Training Manager质检部经理Quality Inspection Manager人事主任Personnel Officer福利劳资员Payroll Clerk培训主任Training Officer行政部主任Executive Officer秘书Secretary员工事务长Staff Purser车队队长Driver Captain Chief Driver员工宿舍管理员Dormitory Keeper员工餐厅勤杂工Staff Restaurant Cleaner司机Driver更衣室管理员:Staff Lockers Rooms Keeper翻译兼英语教师:English Translator & Teacher计划财务部Finance and Accounting Division财务部Accounting Department成本部Cost-control Department采购部Purchasing Department审计部Auditor Department财务总监Financial Controller (Director of Finance)财务部经理Chief Accountant成本部经理Cost Control manager结帐经理Cashier Manager信用审计经理Credit Manager采购部经理Purchasing Manager采购部主管Purchasing Officer总出纳Chief Cashier仓储领班Store Room Captain营业点结帐领班F&B Cashier Captain总台结帐领班F/O Cashier Captain夜审计员Night Auditor信用管理员Credit Clerk应收款管理员A/R Clerk往来款结算员Accounting Clerk收入费用结算员Accounting Clerk成本核算员Cost Clerk验货员Receiving Clerk信息管理员Information System Clerk文员Secretary食品采购员Purchasing Clerk —F&B物资采购员Purchasing Clerk - Material食品保管员Storeroom Keep —F&B物资保管员Storeroom Keep - Material餐厅收款员F&B Cashier总台收款员F/O Cashier市场营销部Sales & Marketing Division销售部Sales Department公关部Public Relation Department市场营销总监Director of Sales and Marketing 销售部经理Director of Sales公关经理Public Relation Manager宴会销售经理Banquet Sales Manager销售经理Sales Manager宴会销售主任Banquet Sales Officer销售主任Sales Officer高级销售代表Senior Sales Executive销售代表Sales Executive公关代表P。
酒店职位英文缩写大全酒店职位英文缩写GM---GENERAL MANAGER 总经理DGM---DUTY GENERAL MANAGER 副总DOR---DIRECTOR OF ROOMS 客务部总监AM---ASSISTANT MANAGER 大堂经理(住店时投诉可以找的人)FIN---FINANCE 财务部DOF---DIRECTOR OF FINANCE 财务总监DOM---DIRECTOR OF SALES&MARKETING 销售部总监FO---FRONT OFFICE 前厅部FOM---FRONT OFFICE MANAGER 前厅部经理FD---FRONT DESK 前台CONC---CONCIERGE 礼宾部BC---BUSINESS CENTER 商务中心F&B---FOOD&BEVERAGE 餐饮部ENG---ENGINEERING 工程部HK---HOUSEKEEPING 客房部HR---HUMAN RESOURCES 人力资源部酒店职位英文简称市场营销部sales & Marketing Division销售部Sales Department公关部Public Relation Department预订部Reservation Department客务部Room Division前厅部Front Office Department管家部Housekeeping Department餐饮部Food & Beverage Department康乐部Recreation and Entertainment Department 工程部Engineering Department保安部Security Department行政部Rear-Service Department商场部Shopping Arcade人力资源开发总监Director of Human Resources人事部经理Personnel Manager培训部经理Training Manager督导部经理Quality Inspector人事主任Personnel Officer培训主任Training Officer财务总监Financial Controller财务部经理Chief Accountant成本部经理Cost Controller采购部经理Purchasing Manager采购部主管Purchasing Officer电脑部经理EDP Manager总出纳Chief Cashier市场营销总监Director of Sales and Marketing销售部经理Director of Sales公关经理宴会销售经理Banquet Sales Manager销售经理Sales Manager宴会销售主任Banquet Sales Officer销售主任Sales Officer高级销售代表 Senior Sales Executive销售代表 Sales Executive公关代表 P.R. RepresentativeExecutive Office总行政办公室宾客关系主任Guest Relation Officer公关部经理Public Relation Manager公关部主任Public Relation Supervisor客户经理Account Manager高级客户经理Senior Account Manager资深美工Senior Artist美工Artist销售部联络主任Sales Coordinator资深销售中心预订员Sales Center Senior Reservation Clerk 销售中心主任Sales Center Supervisor礼宾部经理Chief Concierge行李员Bellboy女礼宾员Door Girl礼宾司Door ManAccounting财务部Sales & Marketing Dept.营销部General Manager总经理Human Resource & Training Dept.人力资源及培训部Deputy General Manager常务副总经理Room Division房务部Food & Beverage Dept.餐饮部Purchasing Dept.采购部Electronic Data Processing Dept.电脑部Security Dept.保安部Engineer Dept.工程部客房总监Director of Housekeeping前厅部经理Front Office Manager前厅部副经理Asst . Front Office Manager大堂副理Assistant Manager礼宾主管Chief Concierger客务主任Guest Relation Officer接待主管Chief Concierge接待员Receptionist车队主管Chief Driver出租车订车员Taxi Service Clerk行政管家Executive Housekeeper行政副管家Assistant Executive Housekeeper 办公室文员Order Taker客房高级主任Senior Supervisor楼层主管Floor supervisor楼层领班Floor Captain客房服务员Room Attendant洗衣房经理Laundry Manager餐饮总监F&B Director餐饮部经理F&B Manager西餐厅经理Western Restaurant Manager中餐厅经理Chinese Restaurant Manager咖啡厅经理Coffee Shop Manager餐饮部秘书F&B Secretary领班Captain迎宾员Hostess服务员Waiter ,waitress传菜Bus Boy, Bus Girl行政总厨Executive chef中厨师长Sous Chef(Chinese Kitchen)西厨师长Sous Chef(Western Kitchen)西饼主管Chief Baker工程总监Chief Engineer工程部经理Engineering Manager值班工程师Duty Engineer保安部经理Security Manager保安部副经理Asst. Security Manager保安部主任Security Manager保安员Security Manager商场部经理Shop Manager商场营业员Shop Assistant各总监的英文缩写--会经常搞错的英文缩写CEO(Chief executive officer)首席执行官类似总经理、总裁,是企业的法人代表。
酒店各部门英文缩写酒店各部门英文缩写总经理办公室:GM人力资源部:HR财务部:FN餐饮部:F&B客房部:HSKP工程部:ENG保安部:SEC康乐部:ENT前厅部:FO销售部:S&M市场传讯部MCMarketing Communications DEPARTMENT酒店各职位英文缩写GM---GENERAL MANAGER 总经理DGM---DUTY GENERAL MANAGER 副总DOR---DIRECTOR OF ROOMS 客务部总监AM---ASSISTANT MANAGER 大堂经理DOM---DIRECTOR OF SALES&MARKETING 销售部总监FO---FRONT OFFICE 前厅部FOM---FRONT OFFICE MANAGER 前厅部经理CON---CONCIERGE 礼宾部BC---BUSINESS CENTER 商务中心F&B---FOOD&BEVERAGE 餐饮部ENG---ENGINEERING 工程部HR---HUMAN RESOURCES 人力资源部FN---FINANCIAL DEPARTMENT 财务部FC---FINANCIAL CONTROLLER财务总监行政总厨 A.T.K Administrative total kitchen收益管理经理Revenue Manager RECP---RECEPTION 接待处HSKP---HOUSEKEEPING DEPARTMENT客房中心酒店职位英语董事长Board Chairman (Director)董事总经理Managing Director经济师Economist首席会计师Chief Accountant总经理General Manager副总经理Deputy General Manager (Vice) 驻店经理Resident Manager总经理行政助理Executive Assistant Manager (EAM)总经理秘书Executive Secretary总经理室Executive Office (G.M office)机要秘书Secretary接待文员Clerk副总经理Vice General Manager总经理助理Assistant to General Manager 总经理秘书Secretary to General Manager 行政秘书Executive Secretary 人力资源部Human Resources Division人事部Personnel Department培训部Training Department质检部Quality Inspection Department员工关系部Staffing Relationship Department人力资源开发总监Director of Human Resources人事培训经理 P&T Manager人事部经理Personnel Manager培训部经理Training Manager质检部经理Quality Inspection Manager人事主任Personnel Officer福利劳资员 Payroll Clerk培训主任Training Officer行政部主任Executive Officer秘书Secretary员工事务长 Staff Purser车队队长 Driver Captain Chief Driver员工宿舍管理员Dormitory Keeper员工餐厅勤杂工Staff Restaurant Cleaner 司机 Driver更衣室管理员:Staff Lockers Rooms Keeper 翻译兼英语教师:English Translator & Teacher计划财务部Finance and Accounting Division财务部Accounting Department成本部Cost-control Department采购部Purchasing Department审计部Auditor Department财务总监Financial Controller (Director of Finance)财务部经理Chief Accountant成本部经理Cost Control manager结帐经理Cashier Manager信用审计经理Credit Manager采购部经理Purchasing Manager采购部主管Purchasing Officer总出纳Chief Cashier仓储领班Store Room Captain营业点结帐领班F&B Cashier Captain总台结帐领班F/O Cashier Captain夜审计员Night Auditor信用管理员Credit Clerk应收款管理员A/R Clerk往来款结算员Accounting Clerk收入费用结算员Accounting Clerk成本核算员Cost Clerk验货员Receiving Clerk信息管理员Information System Clerk文员Secretary 食品采购员Purchasing Clerk - F&B物资采购员Purchasing Clerk - Material 食品保管员Storeroom Keep - F&B物资保管员Storeroom Keep - Material 餐厅收款员F&B Cashier 总台收款员F/O Cashier市场营销部Sales & Marketing Division 销售部Sales Department公关部Public Relation Department市场营销总监Director of Sales and Marketing销售部经理Director of Sales公关经理Public Relation Manager宴会销售经理Banquet Sales Manager 销售经理Sales Manager 宴会销售主任Banquet Sales Officer销售主任Sales Officer高级销售代表 Senior Sales Executive 销售代表Sales Executive 公关代表 P.R. Representative公关部经理Public Relation Manager公关部主任Public Relation Supervisor 高级客户经理Senior Account Manager 资深美工Senior Artist美工Artist销售部联络主任Sales Coordinator房务部Room Division前厅部Front Office Department客房部(管家部)Housekeeping Department预订部Reservation Department宾客关系主任Guest Relation Officer资深销售中心预订员Sales Center Senior Reservation Clerk销售中心主任Sales Center Supervisor 礼宾部经理ChiefConcierge行李员Bellboy女礼宾员Door Girl礼宾司Door Man客房总监Director of Housekeeping前厅部经理Front Office Manager前厅部副经理Asst . Front Office Manager 大堂副理Assistant Manager宾客关系经理Guest Relation Manager礼宾主管Chief Concierge客务主任Guest Relation Officer接待主管Chief Concierge接待员Receptionist出租车订车员Taxi Service Clerk行政管家Executive Housekeeper行政副管家Assistant Executive Housekeeper房务中心文员Room service Clerk楼层主管Floor supervisor楼层领班Floor Captain客房服务员Room Attendant洗衣房经理Laundry Manager公卫主管:PA Supervisor洗衣房主管:Laundry Supervisor布草主管:Uniforms Supervisor服务中心领班:Service Center Captain公卫领班:PA Captain水洗领班:Laundry Captain干洗领班:Dry Clean Captain布草领班:Uniforms Captain仓管员:Store man清洁工:P.A. Man客房服务员:Room Attendant缝纫工:Seamstress熨烫工:Presser洗涤工:Washer餐饮部Food & Beverage Division中餐部Chinese Restaurant Department西餐部Western Restaurant Department厨房部Kitchen Department管事部Steward Department餐饮总监F&B Director餐饮部经理F&B Manager西餐厅经理Western Restaurant Manager 中餐厅经理Chinese Restaurant Manager 咖啡厅经理Coffee Shop Manager 餐饮部秘书F&B Secretary领班Captain迎宾员Hostess服务员Waiter ,Waitress传菜Bus Boy, Bus Girl行政总厨Executive chef中厨师长Sous Chef(Chinese Kitchen)西厨师长Sous Chef(Western Kitchen)西饼主管Chief Baker点心工:Pastry Cook烧味厨师:Grill Chef厨工:Cook Assistant管事部:Steward Department总管事:Chef Steward主管:Steward Supervisor碗工:Dishwasher管事清洁工:Cleaner宴会销售部经理:Banquet Sales Manager 宴会销售主任:Banquet Sales Officer中餐部经理:Chinese Restaurant Manager 西餐部经理:Western Restaurant Manager 营业部经理:Sales Manager 酒水部经理:Beverage Manager调酒师:Bartender酒吧服务员:Barman咖啡厅主管:Coffee Shop Supervisor高级主管;Senior Supervisor领班:Captain高级服务员:Senior Waiter & Waitress服务员:Waiter & Waitress咨客:Hostess传菜员:Pantry man实习生:Trainee保健部技术经理Health Technical Manager 保健部主管Health supervisor康乐部Recreation and Entertainment Department舞台总监:Stage Performance Director艺术总监:Arts Director消防员:Fireman拓展部经理:Marketing Manager楼面经理:Service ManagerDJ部高级工程师:DJ Senior Engineer康乐主管:Recreation Center Supervisor DJ部主管:DJ Supervisor舞台主任:Stage Performance Supervisor 康乐领班(楼面部长):CaptainDJ部长:DJ Captain舞厅服务员:Waiter/Waitress健身房服务员:Gymnasium Attendant桌球服务员:Billiard Attendant主持:Preside演员:Actor& Actress服务员:Waiter & WaitressDJ员:DJ咨客:Hostess工程部Engineering Department工程总监Chief Engineer工程部经理Engineering Manager值班工程师Duty Engineer工程部经理Engineering Manager运行经理Operation Manager维修经理Repairing Manager安消经理Fire Control Supervisor运行领班Operation Captain 强弱电领班Strong & Weak Captain维修领班Repairing Captain空调工Air-Conditioning Attendant锅炉工Boiler配电工Electrician强弱电工Strong & Weak Current Worker 机修工Mechanician 木工Carpenter万能工Fitting-up Worker水工Plumber文员Secretary仓管员Storeroom Keeper保安部Security Department保安部经理Security Manager保安部副经理Asst. Security Manager保安部主任Security Manager保安员Security Manager安消部经理Security Manager警卫领班Security Captain门卫Entrance Guard巡逻Patrol Guard监控员TV Monitoring Clerk商场部Shopping Arcade Department 商场部经理Shop Manager商场营业员Shop Assistant。
酒店中常用的英文缩写部门DEPARTMENT简称:DEPT职位POSITION简称:POS行政办EXECUTIVE简称:OFFICEEO财务部FINANCEDEPARTMENT简称:FIC会计部ACCOUNTING简称:ACCT采购部PURCHASINGDEPARTMENT简称:PD酒水仓BEVERAGESTORE食品仓FOODSTORE简称:S&MF.O(F/O)餐饮部FOOD&BEVERAGEDEPARTMENT中餐厅CHINESERESTAURANT简称:西餐厅WESTRESTAURANT简称:日本餐厅JAPANESERESTAURANT大堂吧LOBBYBAR送餐部ROOMSERVICE简称:RMSVC宴会中心BANQUETCENTRE会议厅CONFERENCEHALL管事部STEWARD娱乐部ENTERTAINMENTDEPARTMENT简称:ENT夜总会NIGHTCLUB桑拿SAUNA健身中心HEALTHCENTRE美容美发中心BEAUTY&BARBERCENTRE保龄球室BOWLINGBALL工程部ENGINEERINGDEPARTMENTENG保安部SECURITYDEPARTMENTSEC人力资源部HUMAN&RESOURCESDEPARTMENT简称:HR 培训部TRAININGDEPARTMENT员工饭堂STAFFCANTEEN员工宿舍STAFFDORMITORY医务室CLINICROOM图书馆LIBRARY商务中心BUSINESSCENTRE简称:BC大堂副理ASSISTANTMANAGER简称:AM车队TRANSPORTATION简称:TRA账务处CASHIER、ACCOUNTING简称:DESK大堂LOBBY楼层FLOOR/F后勤办公室BACKOFFICE员工通道STAFFENTRANCE职位:总经理GENERALMANAGER简称:GM行政助理ASSISTANTEXECUTIVEMANAGER简称:AEM行政秘书EXECUTIVESECRETARY财务总监FINANCIALCONTROLLER简称:FC总会计师CHIEFACCOUNT成本会计师COSTACCOUNT采购部经理PURCHASINGMANAGER简称:PURCHASINGMGR市场及销售总监DIRECTOROFSALES&MARKETING简称:DOS市场及销售副总监ASSISTANTDIRECTOROFSALES&MARKETING简称:ADOS 市场及销售部经理SALESMANAGER销售员SALES简称:SALES前厅经理FRONTOFFICEMANAGER简称:FOM前厅副经理ASSISTANTFRONTOFFICEMANAGER简称:AFOM大堂副经理ASSISTANTMANAGER简称:AM副行政管家助理管家ASSISTANTHOUSEKEEPER简称:楼层服务员ROOMATTENDANT简称:ATT餐饮总监DIRECTOROFFOOD&BEVERAGE简称:DOFB行政总厨EXECUTIVESOUS简称:CHEF点心总厨DIMSUM简称:CHEF人力资源部经理HUMAN&RESOURCESMANAGER、简称:HRMGR总工程师CHIEFENGINEER值班工程师DUTYENGINEER保安部经理SECURITYMANAGER保安主管CHIEFSECURITY经理MANAGER简称:MGR主任SUPERVISOR简称:SUP领班CAPTAIN简称:CAP秘书SECRETARY文员CLERK服务员WAITER行政值班经理EXECUTIVEONDUTYMANAGER简称:EOD 值班经理DUTYMANAGER简称:DM酒店常用术语:接待处用语:入住CHECK–IN简称:C/I取消CANCELLATIONCANCELL订金DEPOSIT价格RATERTE价钱PRICE封房BLOCK续住EXTENSIONEXTEN客类:顾客、宾客CLIENT、GUEST散客WALKINW/I、FIT团队GROUPGRP商务客COMMERCIALGUESTCOMMGST商务合同CORPORATECONTRACT长住客LONGSTAYGUEST简称:L/SGST贵宾VERYIMPORTANTPERSONVIP 旅行社TRAVELAGENT简称:TVLAGT 自用房HOUSEUSE简称:H/U公司COMPANYCOM付帐(动)PAY付帐(名)PAYMENT]信用卡CREDITCARD现金CASH尽快ASSOONASPOSSIBLEASAP资料INFORMATIONINFM电脑COMPUTER打印机PRINTER机票FLIGHTTICKET打字TYPING充电CHARGEABATTERY充电器CHARGER留言MESSAGE内播电影IN-HOUSEMOVIE对方付费电话COLLECTCALL酒店帐HOUSEACCOUNTH/A国内长途------IDD国际长途------DDD市内电话CITYCALL分机EXTENSIONEXTN服务台COUNTER唤醒服务WAKEUPCALL叫早服务MORNINGCALL请勿打扰DONOTDISTURBDND天气WEATHER出租车TAXI面包车VEHICLE中巴COACH报纸NEWSPAPER电热水壶ELECTRICHEATINGKETTLE中央空调洗衣LAUNDRY干洗DRY-CLEANING熨烫VALETSERVICE失物招领LOSTANDFOUND早餐BREAKFASTB’FAST美式早餐AMERICANBREAKFAST简称:ABF欧陆式早餐CONTINENTALBREAKFAST简称:CBF 东方式早餐ORIENTALBREAKFASTOBF午餐LUNCHLNH晚餐DINNERDNR人民币------RMB港币------HKD美元------USD按摩MASSAGE蒸汽浴STEAMBATH邻近房ADJOININGROOM付款方式ADVANCEPAYMENT礼仪AMENITY住房平均价格AVERAGEROOMRATEA.R.R 收款的指令BILLINGINSTRUCTION取消CANCELLATION加入JOIN-IN超过退房时间LATECHECK-OUT记事本LOGBOOK净价NETRATE坏房OUTOFORDERO.O.O包价PACKAGE长包房PERMANENTROOM门市价RACKRATE登记REGISTER登记卡REGISTRATIONCARD转房ROOMCHANGE房价ROOMRATE房间种类ROOMTYPE团体住房名单ROOMLIST同住SHAREWITH旅行社TRAVELAGENT升级UPGRADE空房VACANTROOM贵宾VERYIMPORTANTPERSONV.I.P营业利润贡献ContributiontoTradingProfit简称:CTP总经营利润GrossOperatingProfit简称:GOP平均每间可卖房间的收入RevenuePerAvailableRoom简称:RevPAR 收入产生指数RevenueGenerationIndex简称:RGI简称:GSTS简称:ESPSTQM(当地"公司协议价(LocalNegotiatedRate)简称:合作协议申请RequestforProposal简称:RFP散客FullyIndependentTraveler简称:FIT综合经营计划IntegratedBusinessPlan简称:IBP预订中心的预订系统VirtualCentralReservationOffice简称:VCRO。
总经理办公室:GM人力资源部:HR财务部:FN餐饮部:F&B客房部:HSKP工程部:ENG保安部:SEC康乐部:ENT前厅部:FO销售部:S&M市场传讯部MCMarketing Communications DEPARTMENT酒店各职位英文缩写GM--—GENERAL MANAGER 总经理DGM---DUTY GENERAL MANAGER 副总DOR-——DIRECTOR OF ROOMS 客务部总监AM--—ASSISTANT MANAGER 大堂经理DOM-—-DIRECTOR OF SALES&MARKETING 销售部总监FO-—-FRONT OFFICE 前厅部FOM——-FRONT OFFICE MANAGER 前厅部经理CON-——CONCIERGE 礼宾部BC-—-BUSINESS CENTER 商务中心F&B---FOOD&BEVERAGE 餐饮部ENG-——ENGINEERING 工程部HR—-—HUMAN RESOURCES 人力资源部FN——-FINANCIAL DEPARTMENT 财务部FC—-—FINANCIAL CONTROLLER财务总监行政总厨 A。
T.K Administrative total kitchen收益管理经理Revenue ManagerRECP--—RECEPTION 接待处HSKP—--HOUSEKEEPING DEPARTMENT客房中心酒店职位英语董事长 Board Chairman (Director)董事总经理Managing Director经济师Economist首席会计师 Chief Accountant总经理General Manager副总经理Deputy General Manager (Vice)驻店经理Resident Manager总经理行政助理Executive Assistant Manager总经理秘书Executive Secretary总经理室Executive Office (G。
酒店各职位英语称呼酒店各职位英语名称董事长:Director 收银主管:Cashier Officer总经理:General Manager 信贷主管: Loan Officer总经办:Executive Office 应付主管:Payable Officer 总经办主任:Director of Executive Office 应收主管:Receivable Officer车队长:Chief Driver 会计主管: Accounting Officer行政干事:Executive Affairs 本钱主管:Cost Control Officer医生:Doctor 仓库主管:Storeroom Officer司机:Driver 收货主管:Receiver Officer文员:Clerk 采购主管:Purchasing Officer护士:Nurse 电脑工程师:puter Engineer查核员:Auditor财务部:Financial Division 收货员:Receiver财务部总监:Financial Controller 收银员: Cashier财务部经理:Chief Accountant 信贷员:Creditor电脑部经理:EDP Manager 应付员;Payable Clerk查核部经理: Auditing Manager 会计:Accouter会计部经理: Accounting Manager 出纳员:Teller本钱部经理:Cost Controller 工资员:Payroll Control采购部经理:Purchasing Manager 本钱员:Cost Control查核主管:Auditing Officer 仓管员:Storeman电脑操作员:puter Operator 采购员:Purchaser人事培训部Human Resources & Training Division人事培训部总监:Human Resources Director 市场营销部;Sales & Marketing Division人事部:Personnel Department 市场营销部总监:Director of Sales and Marketing培训部:Training Department 销售部经理; Sales Manager人事部经理:Personnel Manager 销售部副经理:Asst. Sales Manager培训部经理:Training Manager 高级客户经理:Senior Clients Manager 人事助理兼后勤总务: Personnel Officer 策划经理:Planning Manager培训部主任(人事干事): Training Officer 公关部经理; Public Relations Manager 人事文员:Clerk 销售主任: Sales Officer翻译兼英语教师:English Translator & Teacher 公关主任: Public Relations Officer文员:Clerk员工餐厅主管: Staff Canteen Supervisor员工餐厅领班: Staff Canteen Captain 房务总监:Rooms Division Director厨师:Cook 前厅部:Front Office Department厨师助理:Cook Assistant 管家部:Housekeeping Department员工宿舍领班: Staff Dormitory Captain 前厅部经理:Front Office Manager宿舍管理员: Staff Dormitory Keeper 接待处经理:Reception Manager更衣室管理员:Staff Lockers Rooms Keeper 大堂副理:Assistant Manager各部门、岗位名称英汉对照总机主管:Operators Supervisor 楼面经理:Service Manager礼宾部主管:Chief Concierge DJ部高级工程师:DJ Senior Engineer接待处主管:Chief Receptionist 康乐主管:Recreation Center Supervisor 接待处领班: Receptionist Captain DJ部主管:DJ Supervisor预定部领班: Reservation Captain 舞台主任:Stage Performance Supervisor 总机领班: Operators Captain 康乐领班(楼面部长):Captain礼宾部领班: Concierge Captain DJ部长:DJ Captain接待员:Receptionist 舞厅服务员:Waiter/Waitress预定员:Reservationist 健身房服务员:Gymnasium Attendant行李员:Bellboy 桌球服务员:Billiard Attendant门僮:Doorman 主持:Preside管家部经理:Executive Housekeeper 演员:Actor& Actress管家总管:Asst. Executive Housekeeper 服务员:Waiter & Waitress洗衣房经理:Laundry Manager DJ员:DJ楼层高级主管:Senior Floor Supervisor 咨客:Hostess楼层主管:Floor Supervisor公卫主管:PA Supervisor洗衣房主管:Laundry Supervisor 工程部:Engineering Department布草主管:Uniforms Supervisor 总工程师:General Engineer服务中心领班:Service Center Captain 工程部经理:Chief Engineer楼层领班:Floor Captain 高级工程师:Senior Engineer公卫领班:PA Captain 值班工程师:Duty Engineer水洗领班:Laundry Captain 主管工程师:Supervisor Engineer干洗领班:Dry Clean Captain 强电维修高级技工:Senior Electrician 布草领班:Uniforms Captain 电梯高级技工:Lift Senior Technical服务中心文员: Service Center Clerk 空调高级技工:Air-conditioning Technical仓管员:Storeman 锅炉高级技工:Senior Boilerman清洁工:P.A. Man 强电值班技工:Duty Electrician客房服务员:Room Attendant 强电维修技工:Electrician缝纫工:Seamstress 电梯技工:Lift Man熨烫工:Presser 机修技工:Machination洗涤工:Washer 木工油漆高级技工:Carpenter &painter弱电值班维修技工:Duty Electrician娱乐部:Recreation Department 保安部:Security Department娱乐总监;Recreation Director 保安部经理:Security Manager舞台总监:Stage Performance Director 高级主管:Security Senior Supervisor 艺术总监:Arts Director消防员:Fireman 主管: Security Supervisor拓展部经理:Marketing Manager 消防主任: Fire Center Officer各部门、岗位名称英汉对照保安员: Security Guard 领班:Security Captain服务员:Waiter & Waitress 咨客:Hostess餐饮部:Food & Beverage Department 传菜员:Pantryman中餐厅:Chinese Restaurant 实习生:Trainee西餐厅:Western Restaurant餐饮总监;F & B Director餐饮部经理:F & B Manager行政总厨:Executive Chef助理行政总厨:Asst. Executive chef中厨总厨:Master Chef Chinese Food中厨主厨:Sous Chef (Chinese Kitchen)西厨总厨;Master Chef .Western Food西厨主厨:Sous Chef(Western Kitchen)西饼主厨:Chief Baker点心工:Pastry Cook烧味厨师:Grill Chef厨工:Cook Assistant管事部:Steward Department总管事:Chef Steward主管:Steward Supervisor碗工:Dishwasher管事清洁工:Cleaner宴会销售部经理:Banquet Sales Manager宴会销售主任:Banquet Sales Officer中餐部经理:Chinese Restaurant Manager西餐部经理:Western Restaurant Manager营业部经理:Sales Manager酒水部经理:Beverage Manager调酒师:Bartender酒吧服务员:Barman咖啡厅主管:Coffee Shop Supervisor高级主管;Senior Supervisor领班:Captain高级服务员:Senior Waiter & Waitress酒店部门英语名称1. Executive Officet行政办公室2. Human Resources Dept.人力资源部3. Front Office前厅部4. Housekeeping Dept.管家部5. Food & Beverage Dept.餐饮部6. Recreational Dept.康乐部7.Financial Dept.财务部8. Sales Dept.市场营销部9. Security Dept.保安部10. Engineering Dept.工程部11. Waiting list等候12. Average room rate平均房价13. DND=Do Not Disturb请勿打扰14. VIP=Very Important Person贵宾15. Package包价服务16. No-show订房不到17. Message留言18. Cancellation取消19. Walk-in无预订散客20. Morning call叫醒服务21. plain 投诉22. Over booking超额预订23. OOO=Out of Order维修房24. Lost and found 失物招领25. Room status 房间状态26. Check in 登记入住27. Check out 结帐离店28. Reservation预订29. Reception接待30. Operator总机话务员31. Business centre 商务中心32. DDD=Domestic Direct Dial国内直拨33. IDD=International Direct Dial 国际直拨34. LDD=Local Direct Dial市话35. Suite套房36. Standard room标准间37. Double room大床间38. Mini-bar小酒吧39. Laundry service洗衣服务40. Room service送餐服务41. Menu菜单42. PA=Public Area公共区域43. DJ=Disk Jockey音控员44. Tips=To Insure Prompt Service小费45. AM=Assistant Manager大堂副理总经理 general manager外方总经理 Expatriate General Manager副总经理 deputy general manager财务总监 Finance Controller销售总监 Director of Sales市场总监 Director of Marketing客务总监 Director of Rooms Divsion行政总厨 Executive Chef部门经理department manager;division manager;section manager经理助理 assistant manager主管 supervisor领班 captain酒店设备、用品escalator 自动楼梯bookshelf 书架ground floor (英)底,层,一楼cabinet 橱柜switch 开关venetian blind 百叶窗帘curtain 窗帘wastebasket 字纸篓tea trolley 活动茶几night table 床头柜first floor (英)二楼,(美)一楼folding screen 屏风hanger 挂钩plug 插头wall_plate 壁上挂盘Chinese painting 国画elevator, lift 电梯drawer 抽屉second floor (英)三楼,(美)二楼spring 弹簧cushion 靠垫,垫子socket 插座,插口sitting_room 起居室voltage 电压floor 楼层,地板carpentry (总称)木器tea table 茶几bedclothes 床上用品quilt 被子mattress 床垫thermos 热水瓶transformer 变压器服务台常用词汇management 经营、管理market price 市价cashier's desk 兑换处coin 硬币accounting desk 帐务处check_out time 退房时间voucher 证件price list 价目表check, cheque 支票sign (动)签字interest 利息form 表格reservation 预订reception desk 接待处tip 小费reservation desk 预订处luggage office 行李房…per thousand千分之…spare (形)多余的postpone (动)延期cancel (动)取消traveller's cheque 旅行支票pay (动)付款fill (动)填写administration 管理、经营note 纸币registration desk 入宿登记处lobby 前厅luggage rack 行李架visit card 名片identification card ##rate of exchange 兑换率conversion rate 换算率charge (动)收费bill 帐单change money 换钱procedure 手续、程序information desk 问询处luggage label 行李标签overbooking 超额订房…per cent 百分之…reasonable (形)合理的cash (动)兑换keep (动)保存、保存bank draft 汇票accept (动)承受procedure fee 手续费fill in the form 填表电讯服务operator 员house phone 内部special line 专线dial a number 拨hold the line 别挂can't put somebody through 接不通ordinary telegram 普通receiver 听筒city phone 城市telephone number replace the phone 挂上Line, please. 请接外线。
酒店职位英文缩写大全酒店职位英文缩写GM---GENERAL MANAGER 总经理DGM---DUTY GENERAL MANAGER 副总DOR---DIRECTOR OF ROOMS 客务部总监AM---ASSISTANT MANAGER 大堂经理(住店时投诉可以找的人)FIN---FINANCE 财务部DOF---DIRECTOR OF FINANCE 财务总监DOM---DIRECTOR OF SALES&MARKETING 销售部总监FO---FRONT OFFICE 前厅部FOM---FRONT OFFICE MANAGER 前厅部经理FD---FRONT DESK 前台CONC---CONCIERGE 礼宾部BC---BUSINESS CENTER 商务中心F&B---FOOD&BEVERAGE 餐饮部ENG---ENGINEERING 工程部HK---HOUSEKEEPING 客房部HR---HUMAN RESOURCES 人力资源部市场营销部sales & Marketing Division销售部Sales Department公关部Public Relation Department预订部Reservation Department客务部Room Division前厅部Front Office Department管家部Housekeeping Department餐饮部Food & Beverage Department康乐部Recreation and Entertainment Department工程部Engineering Department保安部Security Department行政部Rear-Service Department商场部Shopping Arcade人力资源开发总监Director of Human Resources人事部经理Personnel Manager培训部经理Training Manager督导部经理Quality Inspector人事主任Personnel Officer培训主任Training Officer财务总监Financial Controller财务部经理Chief Accountant成本部经理Cost Controller采购部经理Purchasing Manager采购部主管Purchasing Officer电脑部经理EDP Manager总出纳Chief Cashier市场营销总监Director of Sales and Marketing销售部经理Director of Sales公关经理P.R.Manager宴会销售经理Banquet Sales Manager销售经理Sales Manager宴会销售主任Banquet Sales Officer销售主任Sales Officer高级销售代表 Senior Sales Executive销售代表 Sales Executive公关代表 P.R. RepresentativeExecutive Office总行政办公室宾客关系主任Guest Relation Officer公关部经理Public Relation Manager公关部主任Public Relation Supervisor客户经理Account Manager高级客户经理Senior Account Manager资深美工Senior Artist美工Artist销售部联络主任Sales Coordinator资深销售中心预订员Sales Center Senior Reservation Clerk 销售中心主任Sales Center Supervisor礼宾部经理Chief Concierge行李员Bellboy女礼宾员Door Girl礼宾司Door ManAccounting财务部Sales & Marketing Dept.营销部General Manager总经理Human Resource & Training Dept.人力资源及培训部Deputy General Manager常务副总经理Room Division房务部Food & Beverage Dept.餐饮部Purchasing Dept.采购部Electronic Data Processing Dept.电脑部Security Dept.保安部Engineer Dept.工程部客房总监Director of Housekeeping前厅部经理Front Office Manager前厅部副经理Asst . Front Office Manager大堂副理Assistant Manager礼宾主管Chief Concierger客务主任Guest Relation Officer接待主管Chief Concierge接待员Receptionist车队主管Chief Driver出租车订车员Taxi Service Clerk行政管家Executive Housekeeper行政副管家Assistant Executive Housekeeper 办公室文员Order Taker客房高级主任Senior Supervisor楼层主管Floor supervisor楼层领班Floor Captain客房服务员Room Attendant洗衣房经理Laundry Manager餐饮总监F&B Director餐饮部经理F&B Manager西餐厅经理Western Restaurant Manager中餐厅经理Chinese Restaurant Manager咖啡厅经理Coffee Shop Manager餐饮部秘书F&B Secretary领班Captain迎宾员Hostess服务员Waiter ,waitress传菜Bus Boy, Bus Girl行政总厨Executive chef中厨师长Sous Chef(Chinese Kitchen)西厨师长Sous Chef(Western Kitchen)西饼主管Chief Baker工程总监Chief Engineer工程部经理Engineering Manager值班工程师Duty Engineer保安部经理Security Manager保安部副经理Asst. Security Manager保安部主任Security Manager保安员Security Manager商场部经理Shop Manager商场营业员Shop Assistant市场营销部=Sales&Marketing Department礼宾司=Chief Concierge房务部=Room Division康体部=Recreation Department娱乐部=Entertainment Department销售部总监=Director of Sales高级销售代表=Senior Sales Representative 销售代表=Sales Representative行政总厨=Executive chief酒店职位英文简称市场营销部sales & Marketing Division销售部Sales Department公关部Public Relation Department预订部Reservation Department客务部Room Division前厅部Front Office Department管家部Housekeeping Department餐饮部Food & Beverage Department康乐部Recreation and Entertainment Department 工程部Engineering Department保安部Security Department行政部Rear-Service Department商场部Shopping Arcade人力资源开发总监Director of Human Resources 人事部经理Personnel Manager培训部经理Training Manager督导部经理Quality Inspector人事主任Personnel Officer培训主任Training Officer财务总监Financial Controller财务部经理Chief Accountant成本部经理Cost Controller采购部经理Purchasing Manager采购部主管Purchasing Officer电脑部经理EDP Manager总出纳Chief Cashier市场营销总监Director of Sales and Marketing销售部经理Director of Sales公关经理P.R.Manager宴会销售经理Banquet Sales Manager销售经理Sales Manager宴会销售主任Banquet Sales Officer销售主任Sales Officer高级销售代表Senior Sales Executive销售代表Sales Executive公关代表P.R. RepresentativeExecutive Office总行政办公室宾客关系主任Guest Relation Officer公关部经理Public Relation Manager公关部主任Public Relation Supervisor客户经理Account Manager高级客户经理Senior Account Manager资深美工Senior Artist美工Artist销售部联络主任Sales Coordinator资深销售中心预订员Sales Center Senior Reservation Clerk 销售中心主任Sales Center Supervisor礼宾部经理Chief Concierge行李员Bellboy女礼宾员Door Girl礼宾司Door ManAccounting财务部Sales & Marketing Dept.营销部General Manager总经理Human Resource & Training Dept.人力资源及培训部Deputy General Manager常务副总经理Room Division房务部Food & Beverage Dept.餐饮部Purchasing Dept.采购部Electronic Data Processing Dept.电脑部Security Dept.保安部Engineer Dept.工程部客房总监Director of Housekeeping前厅部经理Front Office Manager前厅部副经理Asst . Front Office Manager大堂副理Assistant Manager礼宾主管Chief Concierger客务主任Guest Relation Officer接待主管Chief Concierge接待员Receptionist车队主管Chief Driver出租车订车员Taxi Service Clerk行政管家Executive Housekeeper行政副管家Assistant Executive Housekeeper办公室文员Order Taker客房高级主任Senior Supervisor楼层主管Floor supervisor楼层领班Floor Captain客房服务员Room Attendant洗衣房经理Laundry Manager餐饮总监F&B Director餐饮部经理F&B Manager西餐厅经理Western Restaurant Manager中餐厅经理Chinese Restaurant Manager咖啡厅经理Coffee Shop Manager餐饮部秘书F&B Secretary领班Captain迎宾员Hostess服务员Waiter ,waitress传菜Bus Boy, Bus Girl行政总厨Executive chef中厨师长Sous Chef(Chinese Kitchen)西厨师长Sous Chef(Western Kitchen)西饼主管Chief Baker工程总监Chief Engineer工程部经理Engineering Manager值班工程师Duty Engineer保安部经理Security Manager保安部副经理Asst. Security Manager保安部主任Security Manager保安员Security Manager商场部经理Shop Manager商场营业员Shop Assistant各总监的英文缩写--会经常搞错的英文缩写CEO(Chief executive officer)首席执行官类似总经理、总裁,是企业的法人代表。
酒店职位英文缩写大全【2 】酒店职位英文缩写GM---GENERAL MANAGER 总司理DGM---DUTY GENERAL MANAGER 副总DOR---DIRECTOR OF ROOMS 客务部总监AM---ASSISTANT MANAGER 大堂司理(住店时投诉可以找的人)FIN---FINANCE 财务部DOF---DIRECTOR OF FINANCE 财务总监DOM---DIRECTOR OF SALES&MARKETING 发卖部总监FO---FRONT OFFICE 前厅部FOM---FRONT OFFICE MANAGER 前厅部司理FD---FRONT DESK 前台CONC---CONCIERGE 礼宾部BC---BUSINESS CENTER 商务中间F&B---FOOD&BEVERAGE 餐饮部ENG---ENGINEERING 工程部HK---HOUSEKEEPING 客房部HR---HUMAN RESOURCES 人力资本部市场营销部sales & Marketing Division发卖部Sales Department公关部Public Relation Department预订部Reservation Department客务部Room Division前厅部Front Office Department管家部Housekeeping Department餐饮部Food & Beverage Department康乐部Recreation and Entertainment Department 工程部Engineering Department保安部Security Department行政部Rear-Service Department商场部Shopping Arcade人力资本开辟总监Director of Human Resources 人事部司理Personnel Manager培训部司理Training Manager督导部司理Quality Inspector人事主任Personnel Officer培训主任Training Officer财务总监Financial Controller财务部司理Chief Accountant成本部司理Cost Controller采购部司理Purchasing Manager采购部主管Purchasing Officer电脑部司理EDP Manager总出纳Chief Cashier市场营销总监Director of Sales and Marketing发卖部司理Director of Sales公关司理P.R.Manager宴会发卖司理Banquet Sales Manager发卖司理Sales Manager宴会发卖主任Banquet Sales Officer发卖主任Sales Officer高等发卖代表 Senior Sales Executive发卖代表 Sales Executive公关代表 P.R. RepresentativeExecutive Office总行政办公室来宾关系主任Guest Relation Officer公关部司理Public Relation Manager公关部主任Public Relation Supervisor客户司理Account Manager高等客户司理Senior Account Manager资深美工Senior Artist美工Artist发卖部联络主任Sales Coordinator资深发卖中间预订员Sales Center Senior Reservation Clerk 发卖中间主任Sales Center Supervisor礼宾部司理Chief Concierge行李员Bellboy女礼宾员Door Girl礼宾司Door ManAccounting财务部Sales & Marketing Dept.营销部General Manager总司理Human Resource & Training Dept.人力资本及培训部Deputy General Manager常务副总司理Room Division房务部Food & Beverage Dept.餐饮部Purchasing Dept.采购部Electronic Data Processing Dept.电脑部Security Dept.保安部Engineer Dept.工程部客房总监Director of Housekeeping前厅部司理Front Office Manager前厅部副司理Asst . Front Office Manager 大堂副理Assistant Manager礼宾主管Chief Concierger客务主任Guest Relation Officer招待主管Chief Concierge招待员Receptionist车队主管Chief Driver出租车订车员Taxi Service Clerk行政管家Executive Housekeeper行政副管家Assistant Executive Housekeeper 办公室文员Order Taker客房高等主任Senior Supervisor楼层主管Floor supervisor楼层工头Floor Captain客房办事员Room Attendant洗衣房司理Laundry Manager餐饮总监F&B Director餐饮部司理F&B Manager西餐厅司理Western Restaurant Manager 中餐厅司理Chinese Restaurant Manager 咖啡厅司理Coffee Shop Manager餐饮部秘书F&B Secretary工头Captain迎宾员Hostess办事员Waiter ,waitress传菜Bus Boy, Bus Girl行政总厨Executive chef中厨师长Sous Chef(Chinese Kitchen)西厨师长Sous Chef(Western Kitchen)西饼主管Chief Baker工程总监Chief Engineer工程部司理Engineering Manager值班工程师Duty Engineer保安部司理Security Manager保安部副司理Asst. Security Manager保安部主任Security Manager保安员Security Manager商场部司理Shop Manager商场营业员Shop Assistant市场营销部=Sales&Marketing Department 礼宾司=Chief Concierge房务部=Room Division康体部=Recreation Department娱乐部=Entertainment Department发卖部总监=Director of Sales高等发卖代表=Senior Sales Representative发卖代表=Sales Representative行政总厨=Executive chief酒店职位英文简称市场营销部sales & Marketing Division发卖部Sales Department公关部Public Relation Department预订部Reservation Department客务部Room Division前厅部Front Office Department管家部Housekeeping Department餐饮部Food & Beverage Department康乐部Recreation and Entertainment Department 工程部Engineering Department保安部Security Department行政部Rear-Service Department商场部Shopping Arcade人力资本开辟总监Director of Human Resources 人事部司理Personnel Manager培训部司理Training Manager督导部司理Quality Inspector人事主任Personnel Officer培训主任Training Officer财务总监Financial Controller财务部司理Chief Accountant成本部司理Cost Controller采购部司理Purchasing Manager采购部主管Purchasing Officer电脑部司理EDP Manager总出纳Chief Cashier市场营销总监Director of Sales and Marketing 发卖部司理Director of Sales公关司理P.R.Manager宴会发卖司理Banquet Sales Manager发卖司理Sales Manager宴会发卖主任Banquet Sales Officer发卖主任Sales Officer高等发卖代表 Senior Sales Executive发卖代表 Sales Executive公关代表 P.R. RepresentativeExecutive Office总行政办公室来宾关系主任Guest Relation Officer公关部司理Public Relation Manager公关部主任Public Relation Supervisor客户司理Account Manager高等客户司理Senior Account Manager资深美工Senior Artist美工Artist发卖部联络主任Sales Coordinator资深发卖中间预订员Sales Center Senior Reservation Clerk 发卖中间主任Sales Center Supervisor礼宾部司理Chief Concierge行李员Bellboy女礼宾员Door Girl礼宾司Door ManAccounting财务部Sales & Marketing Dept.营销部General Manager总司理Human Resource & Training Dept.人力资本及培训部Deputy General Manager常务副总司理Room Division房务部Food & Beverage Dept.餐饮部Purchasing Dept.采购部Electronic Data Processing Dept.电脑部Security Dept.保安部Engineer Dept.工程部客房总监Director of Housekeeping前厅部司理Front Office Manager前厅部副司理Asst . Front Office Manager大堂副理Assistant Manager礼宾主管Chief Concierger客务主任Guest Relation Officer招待主管Chief Concierge招待员Receptionist车队主管Chief Driver出租车订车员Taxi Service Clerk行政管家Executive Housekeeper行政副管家Assistant Executive Housekeeper 办公室文员Order Taker客房高等主任Senior Supervisor楼层主管Floor supervisor楼层工头Floor Captain客房办事员Room Attendant洗衣房司理Laundry Manager餐饮总监F&B Director餐饮部司理F&B Manager西餐厅司理Western Restaurant Manager中餐厅司理Chinese Restaurant Manager咖啡厅司理Coffee Shop Manager餐饮部秘书F&B Secretary工头Captain迎宾员Hostess办事员Waiter ,waitress传菜Bus Boy, Bus Girl行政总厨Executive chef中厨师长Sous Chef(Chinese Kitchen)西厨师长Sous Chef(Western Kitchen)西饼主管Chief Baker工程总监Chief Engineer工程部司理Engineering Manager值班工程师Duty Engineer保安部司理Security Manager保安部副司理Asst. Security Manager保安部主任Security Manager保安员Security Manager商场部司理Shop Manager商场营业员Shop Assistant各总监的英文缩写--会经常搞错的英文缩写CEO(Chief executive officer)首席履行官相似总司理.总裁,是企业的法人代表. COO(Chief operating officer)首席运营官相似常务总司理CFO(Chief financial officer)首席财务官相似财务总司理CTO(Chief technology officer)首席技巧官相似总工程师CIO(Chief information officer)首席信息官主管企业信息的收集和宣布CAO: Art 艺术总监CBO: Business 商务总监CCO: Content 内容总监CDO: Development 开辟总监CEO: Executive 首席履行官CFO: Finance 财务总监CGO: Government 当局关系CHO: Human resource 人事总监CIO: Information 技巧总监CJO: Jet 把营运指标都加一个或多个零使公司市值像火箭般上升的人CKO: Knowledge 常识总CLO: Labour 工会主席CMO: Marketing 市场总监CNO: Negotiation 首席会谈代表COO: Operation 首席营运官CPO: Public relation 公关总监CQO: Quality control 质控总监CRO: Research 研讨总监CSO: Sales 发卖总监CTO: Technology 首席技巧官CUO: User 客户总监CVO: Valuation 评估总监CWO: Women 妇联主席CXO: 什么都可以管的不管部部长CYO: Yes 什么都颔首的老大好人CZO: 如今排最后,等待交班的太子在公司里呆久了,高层职位一般若何用英语表达呢?下面汇总了一些职位,帮大家做个备份吧. 首席履行官【CEO】:Chief Executive Officer 首席财务官【CFO】:Chief Financial Officer 首席运营官【COO】:Chief Operated Officer 首席技巧官【CTO】:Chief Technology Officer 首席信息官【CIO】:Chief Information Officer 首席风险官【CRO】:Chief Risk Officer艺术总监【CAO】:chief Artistic officer 首席品牌官【CBO】:chief brand officer 首席文化官【CCO】:Chief Cultural Officer 开辟总监【CDO】:chief Development officer 人事总监【CHO】:Chief Human resource officer 首席常识官【CKO】:chief knowledge officer 首席市场官【CMO】:chief Marketing officer 首席会谈官【CNO】:chief Negotiation officer 公关总监【CPO】:chief Public relation officer 质量总监【CQO】:chief Quality officer 发卖总监【CSO】:chief Sales officer 评估总监【CVO】:chief Valuation officer 总司理【GM 】:General Manager 副总裁【VP 】:Vice President 第一副总裁【FVP】:First Vice President 副总裁助理【AVP】:Assistant Vice President 人力资本总监【HRD】:Human Resource Director 运营总监【OD 】:Operations Director 市场总监【MD 】:Marketing Director 运作司理【OM 】:Operations Manager 临盆司理【PM 】:Production Manager 产品司理【PM 】:Product Manager 项目司理【PM 】:Project Manager注:这里面变化比较多,要联合谈话时的背景来断定毕竟是指哪种身份)部门司理【BM 】:Branch Manager 区域司理【DM 】:District Manager 区域司理【RM 】:Regional Manager。
酒店各部门英文缩写总经理办公室:GM 人力资源部:HR 财务部:FN餐饮部:F&B客房部:HSKP工程部:ENG保安部:SEC康乐部:ENT前厅部:FO销售部:S&M市场传讯部MC酒店各职位英文缩写GM---GENERAL MANAGER总经理DGM---DUTY GENERAL MANAGER 畐V总DOR---DIRECTOR OF ROOMS 客务部总监AM---ASSISTANT MANAGER 大堂经理DOM---DIRECTOR OF SALES&MARKETING销售部总监FO---FRONT OFFICE 前厅部FOM---FRONT OFFICE MANAGER 前厅部经理 CON---CONCIERGE 礼宾部BC---BUSINESS CENTER 商务中心F&B---FOOD&BEVERAGE餐饮部ENG---ENGINEERING 工程部HR---HUMAN RESOURCES 人力资源部FN---FINANCIAL DEPARTMENT 财务部FC---FINANCIAL CONTROLLE R 务总监行政总厨 A.T.KAdministrative total kitchen收益管理经理Reve nue Ma nagerRECP---RECEPTION 接待处HSKP---HOUSEKEEPING DEPARTMEN客房中心酒店职位英语董事长 Board Chairman (Director)董事总经理 Ma naging Director经济师Eco no mist首席会计师 Chief Accountant总经理 General Manager副总经理 Deputy Ge neral Ma nager (Vice)驻店经理 Reside nt Ma nager总经理行政助理 Executive Assista nt Man ager总经理秘书 Executive Secretary总经理室 Executive Office (G.M office)机要秘书Secretary接待文员Clerk副总经理 Vice GeneralManager 总经理助理 Assista ntto Ge neral Man ager 总经理秘书 Secretary to General Ma nager行政秘书 Executive Secretary人力资源部 Human ResourcesDivision 人事咅E Personnel Department培训部 Training Department质检咅E Quality InspectionDepartment 员工关系部 Staffi ng Relatio nship Departme nt 人力资源开发总监 Directorof Human Resources 人事培训经理 P&T Man ager人事部经理Perso nnelMan ager培训部经理TrainingMan ager 质检部经理QualityIn specti on Man ager 人事主任 Personnel Officer福利劳资员 Payrol Clerk培训主任 Training Officer行政部主任 ExecutiveOfficer 秘书 Secretary员工事务长Staff Purser车队队长 Driver Captain Chief Driver 员工宿舍管理员 Dormitory Keeper员工餐厅勤杂工Staff Restaura nt Clea ner 司机 Driver更衣室管理员:Staff Lockers Rooms 翻译兼英语教师: En glish Tra nslator 计划财务部 Finance and Accou nti ng财务部 Accounting 成本部 Cost-control 采购部 Purchasing审计部 Auditor Con troller (Director of Finance) 财务部经理Chief Accou ntantKeeper& TeacherDivisio n Departme ntDepartment Departme nt财务总监Financial成本部经理 Cost Con trol man ager结帐经理 Cashier Manager 信用审计经理 Credit Man ager采购部经理 Purchas ingMa nager 采购部主管 Purchasing Officer总岀纳 Chief Cashier 仓储领班 Store Room Captain营业点结帐领班 F&B Cashier Captain总台结帐领班 F/O CashierCapta in夜审计员 Night Auditor信用管理员Credit Clerk 应收款管理员 A/R Clerk往来款结算员 Accou nting Clerk 收入费用结算员 Accou ntingClerk市场营销部 Sales & MarketingDivision销售部 Sales Department 公关部 Public Relation Department市场营销总监 Director of Sales and Marketi ng 销售部经理Director of Sales公关经理 Public Relation Manager宴会销售经理 Ban quetSales Ma nager销售经理Sales Manager宴会销售主任 Ban quetSales Officer 销售主任Sales Officer高级销售代表 Se nior SalesExecutive 销售代表Sales Executive 公关代表 P.R. Represe ntative 成本核算员 Cost Clerk 验货员 Receiving Clerk信息管理员In formation 文员 Secretary食品采购员 Purchas ing 物资采购员 Purchas ing 食品保管员Storeroom 物资保管员 Storeroom 餐厅收款员 F&B 总台收款员 F/OSystem Clerk Clerk - F&B Clerk - Material Keep - F&B Keep - Material Cashier Cashier公关部经理 Public Relation Ma nager公关部主任 Public Relation Supervisor高级客户经理 Se nior Accou nt Man ager资深美工Senior Artist美工Artist销售部联络主任Sales Coordi nator房务部 Room Division前厅咅E Front Office Department客房部(管家部)Housekeepi ng Departme nt预订咅E Reservation Department宾客关系主任 Guest Relatio n Officer资深销售中心预订员Sales Ce nter Se niorReservati on Clerk销售中心主任 Sales Cen ter Supervisor礼宾部经理Chief Con cierge行李员Bellboy 女礼宾员Door Girl礼宾司Door Man客房总监 Director of Housekeeping 前厅部经理 Front Office Man ager 前厅部副经理 Asst. Fro ntOffice Ma nager大堂副理 Assistant Manager宾客关系经理Guest Relation Ma nager礼宾主管Chief Concierge客务主任Guest Relation Officer接待主管Chief Concierge接待员 Receptionist岀租车订车员 Taxi Service Clerk行政管家 Executive Housekeeper行政副管家Assistant Executive Housekeeper 房务中心文员Room service Clerk 楼层主管Floor supervisor 楼层领班Floor Captain客房服务员 Room Attendant洗衣房经理 Lau ndry Ma nager公卫主管:PA Supervisor 洗衣房主管:Lau ndry Supervisor布草主管: Un iforms Supervisor主管:Steward Supervisor碗工:Dishwasher管事清洁工:Clea ner宴会销售部经理: Ban quet Sales Man ager 宴会销售主任:Ba nquet Sales Officer 中餐部经理:Chi neseRestaura nt Ma nager 西餐部经理:WesternRestaura nt Man ager 营业部经理:SalesMan ager 酒水部经理:Beverage Ma nager调酒师:Barte nder 酒吧服务员:Barman 咖啡厅主管:Coffee Shop Supervisor 高级主管;Senior Supervisor 领班:Captain 高级服务员:Senior Waiter & Waitress服务员:Waiter & Waitress 咨客:Hostess 传菜员:Pan try man 实习生: Trai nee保健部技术经理 Health Tech ni cal Man ager保健部主管 Health supervisor 康乐咅E Recreation and Entertainment Department舞台总监: Stage Performa nee Director 艺术总监:Arts Director 消防员:Fireman 拓展部经理:Market ing Man ager服务中心领班:Service Ce nter 公卫领班: PA Captain水洗领班: Lau ndry Capta in干洗领班: Dry Clea n Capta in 布草领班: Un iforms Captain仓管员: Store man清洁工: P.A. Man 客房服务员:Room Attendant缝纫工: Seamstress 熨烫工: Presser洗涤工: WasherCaptain 中餐部 Chi nese Restaura nt Departme nt 西餐部 Western Restaura nt Departme nt 厨房部 Kitche n Departme nt管事部 Steward Departme nt餐饮总监F&B Director 餐饮部经理F&B Man ager西餐厅经理 Western Restaura nt Man ager 中餐厅经理 Chi nese Restaura ntMan ager咖啡厅经理 Coffee Shop Ma nager 餐饮部秘书F&B Secretary 领班 Captain迎宾员Hostess服务员Waiter,Waitress传菜 Bus Boy, Bus Girl行政总厨 Executivechef中厨师长SousChef(Chi nese Kitche n) 西厨师长SousChef(Western Kitche n) 西饼主管ChiefBaker 点心工:PastryCook 烧味厨师:Grill Chef厨工:Cook Assista nt管事部:Steward Departme nt餐饮部 Food & Beverage Divisi on 总管事:Chef Steward楼面经理:Service Ma nagerDJ 部高级工程师:DJ Senior Engineer康乐主管: Recreati on Cen ter SupervisorDJ 部主管:DJ Supervisor 舞台主任: Stage Performa nee Supervisor 康乐领班(楼面部长):Captain DJ 部长:DJ Captain 舞厅服务员:Waiter/Waitress 健身房服务员:Gymnasium Attendant 桌球服务员:BilliardAtte nda nt主持:Preside 演员:Actor& Actress 服务员:Waiter & WaitressDJ 员:DJ咨客:Hostess工程咅E Engineering Department工程总监 Chief Engineer工程部经理 Engin eeri ng Man ager值班工程师 Duty En gi neer 工程部经理 Engin eeri ng Man ager运行经理 Operation Manager维修经理 Repairing Manager安消经理 Fire Control Supervisor运行领班 Operation Captain强弱电领班 Strong & Weak Captain维修领班 Repairing Captain空调工 Air-Conditioning Attendant锅炉工 Boiler配电工Electricia n强弱电工 Strong & Weak Current Worker机修工 Mechanician木工 Carpenter万能工 Fitting-up Worker水工Plumber文员 Secretary仓管员 Storeroom Keeper保安部 Security Department保安部经理Security Ma nager保安部副经理 Asst. Security Ma nager 保安部主任Security Ma nager 保安员 Security Manager 安消部经理Security Ma nager 警卫领班 Security Captain 门卫 Entrance Guard巡逻 Patrol Guard监控员 TV Monitoring Clerk 商场咅E Shopping Arcade Department商场部经理Shop Man ager 商场营业员 Shop Assista nt(范文素材和资料部分来自网络,供参考。
Title Assistant Executive HousekeeperDepartment HousekeepingLevel 6Reporting line Executive HousekeeperGeneral Manager approval Date 1 January 2009 Scope岗位概述-Assist Executive Housekeeper in the operation of the Housekeeping Department. Acting as Executive Housekeeper in his/her absence.协助行政管家负责客房部工作并在其不在时负责其工作Duties & Responsibilities职责义务-Assist the Executive Housekeeper in the operation of the Housekeeping Department.协助行政管家管理管家部日常运作.-Supervise and control all Housekeeping operations. Assist assign and supervise the Shiftleaders in their work and assist if required.管理和控制所有客房运行管理,分配和监督领班的工作并在需要时提供帮助。
-Responsible for the Housekeeping Department in the absence of the Executive Housekeeper.当行政管家因故不在时负责管家部的运行。
-Train, motivate and evaluate staff.培训并激励员工,对他们的工作进行评估。
-Responsible for the overall cleanliness of the hotel, check all areas regularly.负责酒店全面的清洁,定期检查所有区域。
-Ensure all work is done according to the department’s procedures and ensure the hotel’s regulations are being followed.确保所有工作遵循管家部程序并确保酒店程序被遵守。
-Ensure prompt reporting of maintenance issues.确保迅速报告维修数据.-Maintain regular spring cleaning schedules.保持定期的清洁计划.-Personally inspect VIP rooms.检查预抵VIP的房间。
-Handle any guest complaints, and reports them to the Executive Housekeeper.处理客人投诉,并要向行政管家报告。
-Ensure proper handling of Lost and Found.确保恰当的处理客人的失物与招领.-Responsible for strict key control.负责严格控制钥匙领用程序.-Co-operate with the Reception on room discrepancies to ensure accurate room status at all times.与接待处合作有关于房间状态的问题,以确保在任何时间里房间的状态被准确的记录.-Manage quality improvement.管理质量的改善.-Prepare and manage a cost effective budget with measurable targets for the department within the financial parameters set down by the hotel budget.根据酒店预算所确定的财务参数准备和管理本部门的目标可测量的有效成本预算.-Effectively monitor and analyze variations from the budget.有效控制和分析预算的变动.-Develop systems that measure the cost effectiveness of the department.建立系统测量部门成本的有效性.-Prepare financial performance reports.准备财务表现报告.-Develop procedures that track, report on, and control the circulating costs of the department.建立程序跟踪、报告、控制部门的流动成本.-Handle and store stock according to stock control procedures.根据存货控制程序处理和储存存货.-Coordinate work operations within the department.在部门内进行工作运作协调.-Develop performance standards for operations in the department.建立部门内的工作标准.-Assess work operations and prepare plans to implement change when required.评估工作表现,并在必要时制定调整计划.-Monitor productivity of the department.监督部门工作表现.-Prevent and resolve grievances.避免和调节抱怨.-Resolve disputes.解决争端.-Discipline staff when necessary.约束员工遵守纪律.-Determine and plan for future staffing needs. Recruit staff together with Executive Housekeeper and Human Recourses Department.明确和制定本部门各岗位所需人员的编制计划与人力资源部和行政管家一起招聘员工.-Prepare staff rosters to meet business demands.按照工作需要进行排班.-Facilitate multiskilling.鼓励员工掌握多技能.-Maintain up-to date staff records.维护现有员工记录.-Implement staff performance appraisals.进行员工表现测评.-Carry out exit interviews.实施员工离职面谈.-Provide ongoing advice and support to staff under your supervision.给予所管辖的员工以不断的建议和支持.-Supervise staff performance.指导员工表现.-Manage the delivery of high quality service to guests.负责向客人提供高品质服务.-Deliver high quality service to guests.提供高品质的对客服务.-Ensure guest needs and reasonable requests are met.确保客人需求与合理的要求被满足.-Seek opportunities to continually improve guest service.寻找机会不断发展对客服务.-Identify VIP, regular and long staying guest; develop rapport to offer personalized service and assistance.确认VIP客人,常住客人和长包房客人。
建立良好关系并提供个性化和超值服务.-Take appropriate action to resolve guest complaints.采取合适的行动解决客人的投拆.-Adhere to the hotel’s security and emergency policies and procedures.坚持遵守酒店安全制度、紧急情况处理程序.-Log security incidents and accidents in accordance with hotel requirements.依照酒店要求记录安全日志和事故记录.-Adhere to hotel cleaning and maintenance programs.保证酒店的清洁和养护.-Ensure a high lever of cleaning is maintained in work area.保持维护所在工作区域的高度整洁.-Ensure all reporting and servicing deadlines are met on a timely basis.保证所有报告和服务都按时完成.-Carry out other tasks as directed by your supervisors.完成上级交待的其它任务.JOB SPECIFICATIONJob Knowledge / Skill 专业知识技能Good knowledge of all Housekeeping areas, i.e. Guest floor, P.A. and laundry operation具有良好的关于管家部楼层,PA,以及洗衣房基本运作方面的专业知识Education 教育University degree in Hotel Management preferred. Can be replaced by adequate experience具有酒店管理学位的优先,或具有与之相等的丰富的工作经验Experience 经验Minimum 3 years in supervisory positions in the Housekeeping department3年以上管家部主管工作经验Additional Skill required其它技能要求-Good management of people良好的管理能力-Administration skills一定的管理技巧-Quality improvement skills有改进服务品质的方法。