秋浙大远程教育管理学在线作业答案

您的本次作业分数为：98分单选题1.【第1--4章】目标管理的最早提出者是（）。

• A 德鲁克• B 西蒙• C 卡兹• D 法约尔•单选题2.【第1--4章】一般来说，高层管理者应该拥有更多的技能是（）。

• A 技术技能• B 人际技能• C 概念技能• D 关系技能•3.【第1--4章】认为管理就是界定企业的使命，并激励和组织人力资源去实现这个使命的是（）。

• A 德鲁克• B 西蒙• C 卡兹• D 法约尔•单选题4.【第1--4章】《管理理论的丛林》、《再论管理理论的丛林》的作者是（）。

• A 孔茨• B 麦格雷戈• C 马斯洛• D 卡内基•5.【第1--4章】提出了所谓理想的行政组织体系理论，被人们称之为“组织理论之父”的是（）。

• A 西蒙• B 马克斯·韦伯• C 卡兹• D 法约尔•单选题6.【第1--4章】“学习型组织”理论的提出者是（）。

• A 安索夫• B 孔茨• C 彼得·圣吉• D 亚当·斯密•7.【第1--4章】在管理的基本职能中，激励组织成员完成组织目标的是（）。

• A 计划• B 组织• C 领导• D 控制•单选题8.【第1--4章】在组织中直接从事某项工作或任务，不具有监督其他人工作的职责的人是（）。

• A 基层管理者• B 中层管理者• C 高层管理者• D 操作者•9.【第1--4章】人性的两套系统性假设——X理论和Y理论是由（）提出的。

• A 泰罗• B 麦格雷戈• C 马斯洛• D 卡内基•单选题10.【第1--4章】认为管理者应该具有技术技能、人际技能和概念技能的学者是（）。

• A 亨利·明茨伯格• B 卢森斯• C 卡兹• D 法约尔•11.【第1--4章】亨利·明茨伯格提出的管理者角色理论认为，管理者扮演着（）种角色。

• A 3种• B 5种• C 9种• D 10种•单选题12.【第1--4章】任何管理在实际运行过程中都会受到确定性和不确定性因素的影响和作用，这是指（）。

浙大远程教育_2021年秋生产运营管理在线作业〔Zhejiang University, distance education, _2021, autumn production, operation management, online homework〕Production operation management1., when demand exceeds supply, the following will happen: D Intensification of competition between A suppliersB prices have fallenC repurchase occursD quality and service levels declinedE production decreased2. forecasts help manager: DA predicts the futureB plans for the development of production systemsC plans for the use of production systemsD or moreNo more than E3. which of the following methods translate the needs of thespecific product in the product production plan into the demand for the components and raw materials that make up the product? BA rough planB material requirements planningC capacity requirements planningD inventory plan4. the production plan requires multiple inputs. Which input comes from the outside of the enterprise? The correct answer: BA existing inventory levelsB raw material supply capacityC existing staffD existing equipment capacityE staff technical level5. which is the division strategy? The correct answer: EA related diversificationB unrelated diversificationC vertical integrationD horizontal integrationE cost leadership6. after the production schedule is determined, which activities are followed by general? The correct answer: CA process designB develop strategic capacity plansC prepare product production planD prepare material requirement planRadio examination7. the processing system for highly standardized products is the correct answer: AA pipelined continuousB interruptedC project orientedD batchE one-piece8. prediction: the correct answer: CA time is longer, more accurateB forecasts individual products more than overall projectsC is not perfectD or moreE or more is wrong9., the strategy for the general direction and basic characteristics of the company is: AA long termB medium termC short termD tempNo more than E10. which is the company strategy? DA cost leadershipB differentiationC centralizationD diversificationNo more than E11. which of the following is not the goal of production operations management? EA efficientB flexibleC punctualD cleaningNo more than E12.SWOT analysis includes:: DA external analysis: identifying opportunities and threatsB internal analysis: finding strengths and weaknessesC proposes strategies under different combinationsD or more includeNo more than E13. time series data may represent: EA trendsB seasonal fluctuationC periodic fluctuationD irregular fluctuationsE above all14. which of the following is the drawback of product and service design standardization? : DA increase in inventory sizeB increase training feesC reduces design costsD reduces product diversityE or more15. which does not include the work environment of human engineering research? DA climate conditionsB lighting and color statusC noise and vibrationD interpersonal status16., the value created by enterprises is: CA VB V-PC V-CD P-CNo more than E17., which processing types are more suitable for multi species production? BA assembly line (assembly)B single piece small batch production (job-shop)C batch production (batch)D continuous production (continuous)E project (project)18. which item does not belong to mass production operations? AA aircraft manufacturingB automotive manufacturingC fast foodD primary and secondary educationE student entrance examination19., shopping malls are not equal to the battlefield, because: DA is going to beat its competitorsB wants to use strategyC is vying for market shareD wants competition as well as cooperationE or more20., according to the intensity of production factors and the degree of contact with customers, the hospital is: CA large capital intensive servicesB massive labor intensive servicesC professional capital intensive servicesD professional labor intensive servicesNo more than E21. which fee does not belong to the maintenance of inventory fees? : CA insuranceB interestC out of stock loss feeD stock lightingE obsolescence loss22. one of the principles of Process Reengineering: BA ensures quality from the rootB is responsible for the implementation of the results of the processC don't just choose suppliers based on the priceD outsourced non core businesses23. which of the following is not a hypothetical condition for the EOQ model? DA requirements are known constantsThe B lead time is known and fixedC is not allowed to be out of stockD has a quantity discountThe E supplement rate is infinite24. a piece of work remains 5 days processing time, today is the 10 of this month. If the workpiece No. 14 expires, what is the critical ratio? DA 0.2B 4C 1D 0.825., when making inventory decisions, do not have to consider which of the following costs? DA maintains inventory chargesB adjust the preparation feeC order feeD fixed costsE out of stock loss fee26. which item is the input of the product production plan? BA inventory status fileB production plan outlineC product structure documentationD workshop production schedulingTwenty-sevenIn a two bin system, the storage capacity of second warehouses is: AA RLB EOQC safe inventoryD safety stock plus optimum order quantityNo more than E28., the statement about the implementation of BPR by Ford's North American finance department is incorrect: AA computer system installation has played the most critical roleMuch of the financial process before B was a waste of moneyC refactoring eliminates invoice processingD accuracy is greatly improved29. which of the following is not the reason for maintaining inventory? CA makes the production system run smoothlyB reduce shortage riskC keeps production activities on scheduleD reduces order chargesE prevent shortages30., the time difference is: CThe difference between the most pessimistic and optimistic timeB difference between end time and start timeThe difference between the latest time and the earliest time of the C eventD is above E, none of them are31. which of the following methods is the most widely used in actual production? CA linear decision ruleB linear programmingC repeated test methodD simulation method32. in a multi channel system, the average number of arrivals per hour is 5, with an average service time of 40 minutes. The minimum number of services needed to prevent system overloads is CA 2B 3C 4E is wrong33., the flow shop scheduling is not directly related to: DA processing description matrixB processing time matrixC processing sequence matrixD funnel model34. the total demand for a part is determined by that one DA net requirementB existing numberC total requirements for upper layer componentsThe D upper level component plans to order quantitiesE all these factors35. which of the following is a formal mathematical method when designing a production schedule? BA repeated test methodB linear programmingC chart methodD simulation method36. the supply chain consists of: DA supplierB customersC internal supply chainD or more37. which of the following is characteristic of the project? AA disposableB repeatC output standardD repeats more workE risk is small38. which of the following is equal to the average time of the customer in the system? The average number in the system isdivided by the arrival rate; secondly, the average in the system multiplied by the arrival rate; thirdly, the average time in the queue plus the average service time. : CA only I.B only IIC I and IIID II and IIIE only III39. which of the following does not belong to the basic principles of process reengineering? CA although resources are centrally controlled, they are scattered over several placesB will move parallel rather than synthesize their resultsC collects information multiple times where information is generatedD arranges information processing tasks where information is generated40., supply chain management of procurement and traditional procurement is different from: CA purchasing for inventoryB and suppliers are general buying and selling relationshipsC strategic partnership with suppliersD lets vendors compete to make a profit41. which of the following is not a sort of priority scheduling? DA preferentially selects the workpiece with the longest processing timeB selects the workpiece with the shortest processing timeC preferentially selects less critical artifactsD preferentially selects critical artifacts42. in queuing analysis, which of the following is not usually considered as a measure of system performance? EA waits for the average number of people in the queueAverage number of people in a B systemUtilization rate of C systemD service fee plus customer waiting chargeE service timeThe earliest possible start time of 43. activity is: BA the earliest possible time for this active arrow eventThe B activities of the nock earliest event occursC the active arrow event must take place at the latestD or moreNo more than E44. the earliest possible completion time of the activity is: DA the earliest possible time for this active arrow eventB the nock earliest event occursC the active arrow event must take place at the latestD the nock earliest event may occur time plus the time required for activityNo more than E45. project management is mainly control: DA qualityB scheduleC costD or moreNo more than E46. which of the following cost combinations make up the total cost of the fixed volume inventory system? CA annual purchase fees, annual replenishment orders and fixed costsMaintain inventory charges, annual replenishment orders and unit prices during BMaintain inventory charges, annual replenishment orders and annual purchase fees in CD annual lead cost, annual maintenance inventory and annual purchase feeE unit price, annual adjustment preparation fee and annual purchase fee47. which will increase the utilization of the system? BIncrease in A service rateAn increase in the arrival rate of BIncrease in number of C servicesDecrease in D service timeE above is acceptable48. what is the measure of supply chain response time? DReliability of A systemsB flexibilityC equipment utilizationD product qualityForty-nineWhich of the following is not included in the maintenance of inventory charges? BA material costB transportation chargesC premiumD stolen lossesE depreciation of warehousing facilities50. by which can the production schedule be carried out to the operators? DA process designB capacity planC production programD scheduling and shop floor production scheduling51. what should companies avoid when making outsourcing decisions? : BA cancels non core businessB offers opportunities for outsourcing companies to become strong competitorsC allows employees to join outsourcing enterprisesD allows outsourcing enterprises to participate in innovative design52. which of the following is not a statistical control method for quality control? EA data stratification methodB arrangement diagramC statistical analysis tableD histogramE funnel model53. which of the following does not include in full? : DA total efficiencyB full systemC whole process managementD whole society to promoteE full participation54. with respect to the 2 sigma, using the 3 Sigma range as the control line, the impact of the emergence of class I and class II errors is: DA also reduces the probability of two types of errorsB also increases the probability of two types of errorsC increases the probability of the occurrence of class I errors while reducing the probability of class II occurrenceD increases the probability of class II errors and reduces the probability of class I errorsE has no effect on the probability of two types of errors55. the main contents of the total production maintenance system does not include which of the following? DA daily inspectionB combines three mechanisms of maintenance, improvement, maintenance, and troubleshootingC maintenance record analysisD sampling inspection analysisE carries out 5S activities and conducts regular production and maintenance education56., which item is not characteristic of process management? DA pursues the simplicity and efficiency of enterprise managementB starts with the result and goes backThe C process perspective replaces the activities of individual departmentsD internal operation is convenient, it is the starting point of process management57. which of the following is not part of the "5S" activity: EA finishingB consolidationC cleaningD cleaningE drill58., the contents of fine production does not include: DA fine productsB layout fineC fine tissueD management complexityThe E process is fine59. which of the following does not belong to the 9 Principles of OPT? DA transshipment batches can not be equal to batch processingB bottlenecks control inventory and production and marketing ratesC balance logistics, not balanceThe utilization of D bottleneck resources is not determined by itself, but by other resourcesA 1 hour loss on the E bottleneck is a 1 hour loss to the entire system60., according to the theory of constraints, which of the following is a financial measure of the profitability of an enterprise? : CA sales revenueB production and marketing rateC net profitD inventoryE other income61. which of the following tools is used in quality management? EA leadershipB keeps improvingC quick responseD building partnershipsE arrangement diagram62. which does not include the features of equipment integrated engineering? EA takes the whole life cycle of the equipment as the object of management and researchB takes the most economical life cycle cost of the equipment as the research objectiveC stresses comprehensive and integrated managementD emphasizes the design, use and cost information feedback of the equipmentE emphasizes the participation of all the members from the top leadership to the front-line workers63. which of the following is not the benefit of small quantities? BA WIP inventory is lowB frequency of production of each product is lowC maintains a low inventory feeThe cost of D inspection and rework is lowE material flow fast64. which of the following is not characteristic of service operations? : CA productivity is difficult to determineB quality standards are difficult to establishThe C service process can be separated from the consumer processD pure services cannot be adjusted by inventoryE contact with customers65., according to the logistics characteristics, aircraft manufacturing enterprises are: AA A EnterprisesB V EnterprisesC T EnterprisesD or moreNo more than E66., compared with process production, the characteristics of machining and assembly production are: AA varieties are moreB capital intensiveC has more standard productsThe flexibility of D equipment is lowE can only be discontinued67. the three main functions that exist in most enterprises are: BA manufacturing, production and operationB operations, marketing and FinanceC operations, personnel and marketingD operations, manufacturing and FinanceNo more than E68., the lower layer decision is called: CA strategic decisionB tactical decision makingC operation decisionD predictionE design decisionThe main differences between 69.MRP and DRP are: DA assumes unlimited abilityB fixed lead timeC order by timeD top-down processing70. make a production schedule. Which way is the dream of just in time production? AA changes productivity to synchronize it with demandB postponement of deliveryC change inventory levelsD changes inventory levels and delays deliveryE subcontract71. which of the following is not an input to MRP? AA production programB product production planC product structure documentationD inventory status file72. which industry is best for MPR? AA machine tool worksB hospitalC paper millD refinery73. which item is not relevant? CA raw materialsB WIPC finished productsD outsourcing partsE product manual74. which of the following includes the total time during which the product is processed? AThe basic working hours and invalid times of A productsBasic working hours and release time of B productsThe basic working hours of C products and the timing of adjustmentThe basic working hours of D products and the time consumption of product design defects75., assuming no safety stocks, the average daily consumption of a product is 30 pieces, the lead time is 10 days, the existing inventory of 500 pieces, the order point is how much? BA 200B 300C 400D 500E 60076. when calculating the order point of a stochastic inventoryproblem, which of the following should be added in addition to calculating the expected value of the demand in the lead time? : EThe mean demand multiplied by the standard deviation of the A demandB Z provided by theStandard deviation of standard departure times for C demandD standard deviation of the previous periodE standard deviation multiplied by Z value in lead time77. the basic model of a fixed volume inventory system does not include which of the following assumptions? CA an order fee or an adjustment preparation fee is a constantB maintains inventory charges based on average inventoryC inventory returns are inventory less functionsD advance quantity is constantE demand rate is uniform and constant78. the characteristics and requirements of team work does not include which of the following? : DA staff are highly qualified and multi skilledB more work only contentC grassroots autonomy is strongD a large number of affiliations79. for the production of complex, special requirements of disposable products processing system is: CA pipelined continuousB interruptedC project orientedD batchE one-piece80. which of the following is not a subjective predictor? EA executive opinion:B sales team commentsC consumer surveyD Delphi methodE time series analysis81. what activities does research and development refer to? Basic research II. Applied research. III. application of research results to commercial applications: EA IB I and IIC II and IIID I and IIIE, I, II and III82., the production plan requires multiple inputs. Which input comes from within the enterprise? : CA subcontractor capabilityB market demandC existing equipment capacity and number of employeesD competitor behaviorE raw material supply capacity83. forecasts are the basis for the following activities: EA capacity planB budgetC sales planD manufacturing planE or more84. lack of synchronization among supply chain members results in: CA buy in advanceB continued replenishmentC bullwhip effectD clock effect85., two general prediction methods are: BA mathematical and statisticalB qualitative and quantitativeC judgment and qualitativeD historical and relevantE judgments and related86. what are the basic decisions on equipment maintenance? ESelection of centralized maintenance and decentralized maintenance for AB commissioning and self servicing optionsC standby equipment problem and replacement life decisionD preventive maintenance and time handling options, and maintenance personnelE above all87. which of the following is a statistical control method for quality control? BA leadershipB control chartC keeps improvingD KanbanE arrow network diagram88. a queuing system has 4 panels, each containing 3 members, and the number of service stations is: BA 3B 4C 7D 12E 189. conceptually, JIT can do: EThe A artifact does not wait during processingB there is no worker without something to doC does not have machines waiting for parts to be machinedThere is no stock in the D warehouseE above90., the average service time of a single channel queuing system is 8 minutes, the average arrival time is 10 minutes, and the arrival rate is: AA 6 times / hourB 7.5 times / hourC 8 times / hourD 10 times / hourE 5 times / hour91. which is not the condition for the organization to produce on time CA reduces adjustment preparation timeB punctual purchasingC building a propulsion systemD ensures quality from the rootE establishes "U type production unit"92. which method does not belong to process reengineering? DA has the power of consulting firmsB change thinking mode and transform company cultureC with information technologyD never starts with key business connections93. the basic difference between infinite source and finite source queuing model is: DNumber of A servicesB average waiting timeDistribution of C arrival ratesD potential call population sizeE processing rate94. which of the following is not an analytical tool for quality management use? BA causality diagramB Gantt chartC scatter diagramD control chartE histogram95., the critical line is: CThe most active route of AThe route with the most B nodesC the longest routeD routes that connect the nodes with zero time differenceE or more96. which of the following is not a method of planning preventive maintenance? DA standard repair methodB periodic repair methodC check after repair methodD project repair act97. how many different methods are there for assigning 5 jobs to 5 machines in the case of task assignment? CA 5B 25C 120D 312598. which is the key step in the theory of constraints? AA identification bottleneckB reduces system constraintsC strengthen system constraintsD supports system constraintsE if there is no system constraint, make a constraint99. why wait in an infinite source queuing system? : DThe A arrangement is out of orderB service is too slowC usage is too lowD arrival rate and service rate instabilityE multistage processing100., according to the theory of constraints, which of the following is a measure of the profitability of enterprises operating indicators? BA sales revenueB production and marketing rateC operating costsD unit costE inventory。

您的本次作业分数为：100分单选题1.【第1章】DSS是以下哪个术语的简称？∙ A 决策支持系统∙ B 群体决策支持系统∙ C 智能决策支持系统∙ D 管理决策系统正确答案:A单选题2.【第1章】EDPS是以下哪个术语的简称？∙ A 电子数据处理系统∙ B 单项数据处理阶段∙ C 综合数据处理阶段∙ D 管理信息系统正确答案:A单选题3.【第1章】对管理信息系统进行综合，我们可以了解到，管理信息系统是由多个功能子系统组成的，这些功能子系统又可以分为业务处理、运行控制、管理控制和（）几个主要的信息处理部分。

∙ A 财务管理∙ B 信息管理∙ C 人力资源管理∙ D 战略管理正确答案:D单选题4.【第1章】管理信息系统的应用离不开一定的环境和条件，这里所说的“环境”具体指的是（）。

∙ A 组织所处的自然环境∙ B 组织所处的社会环境∙ C 组织内外各种因素的综合∙ D 组织所处的自然环境和社会环境的综合正确答案:C单选题5.【第1章】（）反映了某个企业、组织或部门所涉及的数据本身的内容，同时也反映了数据之间的联系。

∙ A 数据库∙ B 数据文件（表）∙ C 文件系统∙ D 数据结构正确答案:A单选题6.【第1章】局域网与使用调制解调器进行计算机通信的远程网相比，它的信息传送速度要（）。

∙ A 高得多∙ B 低得多∙ C 差不多∙ D 无法比较正确答案:A单选题7.【第1章】按照不同级别管理者对管理信息的需要，通常把管理信息分为以下三级（）。

∙ A 公司级、工厂级、车间级∙ B 工厂级、车间级、工段级∙ C 厂级、处级、科级∙ D 战略级、战术级、作业级正确答案:D单选题8.【第1章】从管理决策问题的性质来看，在运行控制层上的决策大多属于（）的问题。

∙ A 结构化∙ B 半结构化∙ C 非结构化∙ D 以上都有正确答案:A判断题9.【第1章】DSS以MIS管理的信息为基础，是MIS功能上的延伸。

∙正确错误正确答案: 对判断题10.【第1章】DSS是在人和计算机交互的过程中帮助决策者探索可能的方案，为管理者提供决策所需的信息。

单选题1.并行设计的特点不包括:A 产品设计过程和工艺设计过程不是顺序进行, 而是并行展开同时进行B 产品设计的各阶段是一个递阶、渐进的连续过程C 产品设计和产品生产同时进行D 产品设计粒度不断减小正确答案:C单选题2.并行设计的开发小组不包括:A 环保人员B 顾客C 开发人员D 政府人员正确答案:D单选题3.产品生命周期一般分为投入期、成长期、成熟期和衰退期四个阶段。

企业的运作战略是进一步改善产品的性能, 提高产品质量, 增加产品产量, 在占领原有市场的基础上不断开拓新的市场。

该战略适应于产品生命周期的哪个阶段。

A 投入期B 成长期C 成熟期D 衰退期正确答案:B单选题4.“变化减少方案”VRP适用于哪个阶段。

A 设计阶段B 制造阶段C 营销阶段D 适用阶段正确答案:A单选题5.供应商之间的双赢体现在:A 采购和供应商之间B 制造和运输商之间C 供应链的所有成员D 核心企业之间正确答案:C单选题6.订货点与:A 安全库存B 仓库的容积C 缺货成本D 生产需求量有关正确答案:A单选题7.服务设施选择选址决策相对制造企业的特殊性不包括:A 所选地区人口情况B 劳动力可获性和价格C 客流量D 已有同类服务设施情况正确答案:B单选题8.流水生产的缺点主要表现在哪个方面。

A 质量不稳定B 缺乏柔性C 生产率低D 管理复杂正确答案:B单选题9.服务业与制造业的比较主要存在四个方面的差异: 生产率的衡量；质量标准；销售与公共关系；需求不均衡的处理。

在销售与公共关系方面, 和制造业相比服务性运作中与顾客接触是一项重要内容。

以下哪一项活动对服务企业的运作管理影响不大。

A 缩短响应时间B 选择便于消费的市场C 维护和发展与老顾客的关系D 制订全面质量标准正确答案:D单选题10.对于需求波动大价值较高的重要物资适用于哪种库存控制系统？A 连续检查库存控制B 定期检查库存控制C 最大最小库存控制D ABC分类法正确答案:A单选题11.将产品基本尺寸和参数按一定的规律编排, 建立产品系列型图谱, 以减少产品品种, 简化设计属于并行工程哪种技术。