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第一单元P7 READING (5) 1,open your mind 2 plan for disaster 3 get organized 4 set your limits 5 put pen to pap er 6 don’t feel guilty 7 twobecome oneP9 GRAMMAR (5)1 need2 communicate3 have escaped4 have been working5 have been6 am working7 answerP9 (SPEAKING)Writing第六题work in pairs.中有可能选择其中一个话题进行作文。
P10 READING (4) AACCBABCAC第二单元P16 READING (4) →BACBCP18 GAMMAR(4) 1 began 2.trademarked 3.became 4.has been 5.has been work ing 6.has been 7.took partP19GAMMAR(5)1.havebeenworking2.joined3.havehad4.havebeenconsidering5.hasexpandedpleted7.have been studying8.has agreedP23第三单元WRITINGA MEMOP27 READING(3) unch 2.charge 3.fee 4.growth 5.concept 6.branch out P27 Writing（6.work in pairs.中有可能选择其中一个话题进行作文。
）P29 GRAMMAR(6) 1.’ll call 2.won’t rise 3.’re running 4.’m going to h ave5.’leaves6.will be opening7.will have started8.going to leave9.’ll be receiving第六单元P57 SPEAKING 6问答题(答案没有找到，自主发挥)P58 GRAMMAR（1）1. ’s employed2.must have been asked3.is hoped 4 are being made 5to be looked at6were taken on7 ’ll be firedGRAMMAR(3)1.will be given 2.is being reviewed 3.have been offered 4.was set up 5.will be given 6.to be look7.is hoped 8.have been delayedP59 GRAMMAR（5）1.to assess2.was unfairly dismissed3.was followed4.has be en found5.had failed6.isreported 7.gave 8.was dismissed 9.appears 10.is recommended 11 .should be carried 12.will helpP61 READING (2) →BFDAECP62 1翻译（可能从着5篇短文中出）第七单元P66 READING(3) BCBDP69 GRAMMAR (6) 1.bad 2.most 3.most enjoyable 4.more 5.than 6.better 7.as 8.betterP70 READING(2)→BADCD BCABA BDBCCMemo例文To: All StaffFrom: (name of student)Date:4,julySubject: Parental LeaveFurther to our previous meeting ,I am pleased tocomfirm that parental leave for fathers has been extended tothree weeks .The new system will come into operation as from 4thSEPTEMBER. May I remind you that yourmanagers will require one month’s notice?。
9.1 BrandingReading: What’s that smell?2(P86)(1) B (2) G (3) E (4) C (5) A (6) F (7) DSpeaking:Discussing branding3(P86)One thing that interests me about this is that smell can have such an effect on humans.One thing that surprises me is that ScentAir’s turnover has quadrupled as a result.Grammar:Relative clauses1(P88)(1) which (2) when (3) who (4) whose (5) why (6) where2(P88)We’re a Swedish company which has controlling shares in three subsidiaries and a large stake in one smaller division. It is recommended therefore that we focus our financial interests on the smaller subsidiary, which incidentally is also based in Sweden.3(P88)(1) defining (2) non-defining (3) commas(4) The sentences in the text on page 87 containing relative clauses are those which were completed with A-G in exercise2 on page 86. If students seem unsure, tell them that if there is a comma it will be non-defining.Defining:...that his grandmother used to make...who walk around reception will get a whiff of a chocolate chip cookie...when it began 12 years ago...why so many companies are now associating brands with a scentNon-defining:...which typically includes more than six smells...where the odour of waffle-cones were released into the air to encourage visitors to an out-of-the way ice cream shop...whose recently-introduced cell phone keypad was lavender-scented(5) that(1) Let me introduce you to David who’s the director of our company(2) This is the main factory where we produce car parts.(3) This is our last product which is also our biggest seller.(4) The company had a turnover of about a million euros in 2004 when it was founded in 2004.5(P89)I work for a company which produces software.I study at a college that specialises in business courses.The best kind of boss is someone who doesn’t interfere.6(P89)(1) My company, which is based in Sydney, has offices all over the world.(2) Mrs Sayers, who’s waiting in reception, says she has an appointment with you.(3) The man, whose briefcase we found last night, called this morning to see if we had it.(4) The report, which I’ve just finished, is in your in-tray.Reading:Chinese luxury obsession7(P89)(1) which where(2) what who(3) who’s whose(4) where,(delete comma)(5) when why(6) whose which(7) why where(8) nowadays,(delete comma)9.2 Getting throughListening:Automated voicemail systems2(P90)(1) GH Loans(2) The caller presses 2 because he wants to speak to an operator.(3) The caller reaches 3 on the scale before he puts the phone down because the system uses speech recognition technology which requires him toanswer‘Yes’or‘No’.(1) Abi Kaye(2) TI3662(3) 21st April 1981(4) loan early last month(5) statement(6) five thousand euros(7) 0172443929(8) fourVocabulary:Telephone words4(P91)(1) unavailable/take(2) hold(3) put/through(4) One(5) take(6) bear with me(7) put(you)on hold(8) call(you)back(9) So that was(10) suit5(P91)(1) Let me call you back later.(2) Let me read that back to you.(3) I’m just looking up his number on the conputer./I’m just looking his number up on the computer.(4) Do you mind if we put the meeting back to Tuesday?/ Do you mind if we put back the meeting to Tuesday?(5) We’ll bring the schedule forward by a week./ We’ll bring forward the schedule by a week.(6) Hold on a moment.(7) Sorry, the battery on my mobile is about to run out.(8) Sorry, he’s tied up with something at the moment. Can I help?(9) I’m just putting you an hold for a moment.Speaking:Making phone calls6(P91)Reading:Email marketing2(P92)(1) B (2) B (3) AWriting:Correcting and rewriting5(P93)(1) email(2) capitals(3) spam(or)email newsletters(4) important(5) subject(6) inbox6(P93)-With emails to people you don’t know, use formal expression such as Dear…,I am writing to…,I look forward to….-Organise your emails into folders.-Send many attachments in separate emails.-Only cc emails to someone else when it’s really necessary.7(P93)The person broke the following rules:(1) He/She didn’t check for things like spelling, grammar and formality(eg recieved/I look forward to see you then/Hi…).(2) and 4 He/She used capitals and marked it IMPORTANT!(5) The subject line wasn’t short and clear.8(P93)9.3 Writing Test: Part TwoExam practice(P94-95)-A report.-A representative from a market research company carrying out research.-A soft drinks company.-The information in the handwritten notes is always essential in this type of question. With the pie charts, students will need to summarise the main trends indicated rather than list every figure given. With the bar chart, students should summarise the overall indication of preferences and not worry sbout quoting exact。
新编剑桥商务英语中级第三版课后练习题含答案简介商务英语是一种专门用于商务交流的英语语言体系。
其中，剑桥商务英语中级第三版是一本广为使用的商务英语教材。
本文将提供该教材课后练习题及其答案。
第一单元练习题1.What are your company’s payment terms?2.How long have you been in the industry?3.What’s your company’s mn product line?4.Could you give me some information on your suppliers?5.What’s your company’s policy on returns?6.What’s the most efficient way to get in touch with yourcompany?7.Have you got any references I can contact?8.What kind of volume discounts do you offer?9.What’s the delivery time for you r products?10.Could you provide me with a detled price list?答案1.Our payment terms are net 30 days.2.We’ve been in the industry for over 10 years.3.Our company’s mn product line is office furniture.4.Our suppliers are located mnly in Asia.1。
Module 9Wordliston hold displays odour subject linearoma distinguish a brand put throughsuit attachment quality assuranceturnover bear with someone fragrancescent unavailable inbox sloganurgent brand jingle smell voicemailbrand identity logo spam whiffcapitals luxury speech recognition consumers obsession technologyExpressionsAll of our operators are currently unavailable to answer your call.Can I call you back?Can I take your name, please?Can you bear with me a second?Could you connect me/put me through to...?Do you mind if we put the meeting back to Tuesday? Hold on a moment.I'm just going to put you on hold.I'm just looking his number up on the computer.I'm just putting you on hold for a moment.Let me call you back later.Let me read that back to you.One moment, please.Please hold.Sorry, he's tied up with something at the moment. Can I help?Sorry, the battery on my mobile is about to run out.We'll bring the schedule forward by a week.When would be convenient for you?When would suit you?9.1 BrandingWhat's the smell?Reading1 Students discuss the questions in pairs before reporting back to the class. Encourage students to give specific examples of brands that they like or think are particularly effective.2 Students complete the article with the phrases. A-G. Note that while this task is very similar to Part Two of the Reading Test, it is slightly more difficult because all seven phrases need to be put in the text, rather than only five. Also note that in the test the sentences are complete, whereas in this exercise A-G are all parts of sentences (relative clauses).Answers1 B2 G3 E4 C5 A6 F7 DExtensionFor more vocabulary and reading practice, ask students to underline:1 any smell they may need bilingual dictionaries to check understanding of these smells2 examples of how companies have used these smells.3 synonyms for the word smell.Answers1 Sugar and butter, vanilla and mandarin, white tea, lavender, cherry.2 In stores to put customers in the mood for buying, attract customers to displays, make shoppers wait longer, visit a hotel ice cream shop, to creat the perception that the product is good, on mobile phone keypads and on billboards.3 odour, scent, fragrance, aromaDiscussing brandingSpeaking3 Students work alone to complete the three beginnings of sentences. Students then compare their views and continue discussing the article.Possible answersOne thing that interests me about this is that smell can have such an effect on humans.One thing that surprises me is that ScentAir's turnover has quadrupled as a result.4 Put students into groups of three to discuss each of the five items. One person in each group should make notes on their decisions and which smells they will use. At the end, each group can report back to the class.Photocopiable activity 9.1See page 176.Relative clausesGrammarAsk students to read the information about relative clauses. They could also refer to the grammar summary on page 130 for more detailed information.1 Students complete the sentences with the correct relative pronoun. These pronouns should be familiar to students at this level.Answers1 which2 when3 who4 whose5 why6 whereExtensionWrite the following on the board and the relative pronouns in a jumbled list. Ask students to match the pronoun to what it refers to: (answers in brackets) person (who)thing/item (which)possession (whose)location (where)reason (why)time (when)2 The aim of this exercise is to draw student's attention to the fact that there are two types of relative clauses (defining and non-defining).AnswersWe're a Swedish company which has controlling shares in three subsidiaries and a large stake in one smaller division. It is recommended therefore that we focus our financial interests on the smaller subsidiary, which incidentally is also based in Sweden.3 Students analyse the key differences between the two clauses by referring back to exercise 2. They may also need to refer to and check their answers in the grammar summary on page 130.Answers1 defining2 non-defining3 commas4 The sentences in the text on page 87 containing relative clauses are those which were completed with A-G in exercise 2 on page 86. If students seem unsure, tell them that if there is a comma it will be non-defining.Defining: ...that his grandmother used to make...who walk around reception will get a whiff of a chocolate chip cookie...when it began 12 years ago...why so many companies are now association brands with a scentNon-defining:...which typically includes more than six smells...where the odour of waffle-cones were released into the air to encourage visitors to an out-of-the way ice cream shop...whose recently-introduced cell phone keypad was lavender-scented5 that4 Students study the example and complete sentences 1-4.Answers1 Let me introduce you to David who's the direct of our company.2 This is the main factory where we produce car parts.3 This is our latest product which is also our biggest seller.4 The company had a turnover of about a million Euros in 2004 when it was founded in 2004.5 Students personalise the grammar focus with sentences of their own.Possible answersI worked for a company which produces software.I study at a college that specialises in business courses. The best kind of boss is someone who doesn't interfer. ExtensionStudents could compare their sentences in pairs or groups.6 Tell students to make the sentences non-defining. They should insert the clause in the middle of the sentence.Answers1 My company, which is based in Sydney, has offices all over the world.2 Mrs. Sayers, who's waiting in reception, says she has an appointment with you.3 The man, whose briefcase we found last night, called this morning to see if we had it.4 The report, which I've just finished, is in your in-tray.PronunciationYou could help students focus on the pronunciation of non-defining relative clauses at this stage by drilling the four sentences in exercise 6. Students need to note that there will be a slight pause where there are commas and that the intonation often rises before the first comma to indicate the speaker has more to say. You could mark the sentences on the board like this:↗↘1 My company, /which is based in Sydney, /↘has offices all over the world.↗↘2 Mrs. Sayers, /who's waiting in reception, /↘says she has an appointment with you.↗↘3 The man, /whose briefcase we found last night, /↘called this morning to see if we had it.↗↘4 The report, /which I've just finished, /↘is in your in-tray.Chinese luxury obsessionReading7 This task requires students to read a text very carefully, and correct any pronouns or features of relative clauses (such as commas).Answers1 which where2 what who3 who's whose4 where, (delete comma)5 when why6 whose which7 why where8 nowadays, (delete comma)9.2 Getting throughAutomated voicemail systemsListening1 Ask the students what they think is the worst invention of the modern age, eg the car, the mobile phone, etc. They then compare their ideas with the view in the article. Find out at which point on the scale (1-10) most students give up listening to an automated voice mail system. Also find out if their companies use them.2 9.1 Play the recording of someone having to deal with an automated voicemail system.Answers1 GH Loans.2 The caller presses 2 because he wants to speak to an operator.3 The caller reaches 3 on the scale before he puts the phone down because the system uses speech recognition technology which requires him to answer "Yes" or "No".9.1 Listening scriptC = Caller M = MachineC Hello, I'd like to speak to...M Hello. Thank you for calling GH Loans Customer Care. You will now hear a number of options. Please press the option you require. For a statement, press 1, for early repayment, press 2, for any other enquiry or to speak to one of our operators, press 3...Thank you.C Hello, I'm calling about...M Thank you for calling GH Loans. Please note that your call may be monitored for quality assurance and training purposes.M We're sorry but all of our operators are currently unavailable to take your call. Please hold. Your call is important to us.M Hello. You're through to our loans department.C Could you put me through to someone...M To help us deal with your call quickly and efficiently, please answer the following questions with "Yes" or "No". Do you currently have an account with...3 9.2 This second call successfully reaches an operator. Students listen and complete the information. Answers1 Abi Kaye2 TI36623 21st April 19814 loan early last month5 statement6 five thousand Euros7 01724439298 four9.2 Listening scriptO = Operator C = CallerO Hello, you're through to Katrina. How can I help you this morning?C Oh hello, it's with regard to a statement I received. I think there's been a mistake.O OK. One moment, please. Can I take your name, please?C Yes, it's Abi Kaye.O Can you spell that for me?C Sure. Abi. A-B-I. Kaye. K-A-Y-E.O And do you have an account number?C Yes, TI3662.O Sorry. Was that T for Thailand, I as in India?C That's correct.O And for security can I have your date of birth?C The 21st of April, 1981.O That's fine, Ms Kaye. So how can I help you?C Well, I paid off part of my loan early last month but I received a statement from you this morning and it isn't on the statement. Could you tell me if the payment has gone through?O Right. I don't see it. Can you bear with me for a second? I'm just going to put you on hold.C Sure.O Hello. Sorry to keep you waiting. I'm afraid I can't find a record of it. How much was it for?C Five thousand Euros.O I'll have to check this for you. Can I call you back?C Yes, please.O What's your number, Mr Kaye?C Zero one seven, two double four, three nine two nine. O So that was zero one seven, two double four, three nine two nine.C That's right. What time do you think you'll call back because I have to go out now?O When would suit you?C At four.O That's fine. Speak to you then. Goodbye.C Bye.Telephone wordsV ocabulary4 9.1, 9.2 Ask students to try to complete 1-10 before they listen. If your students have difficulties, you could play the conversations again to help them.Answers1 unavailable / take2 hold3 put / through4 One5 take6 bear with me7 put (you) on hold8 call (you) back9 So that was 10 suitPronunciationStudents often have problems saying the words convenient, unavailable and suit so you may want to drill these. It will also be helpful to drill the entire phrases from exercise 4. Make sure your students' intonation sounds friendly and polite.5 Give students time to study the rules for phrasal verbs and how the position of the object can change in some cases. Once they have looked at this, let them complete 1-9. Note that they should also try to write two answers where possible.Answers1 Let me call you back later.2 Let me read that back to you.3 I'm just looking up his number on the computer. / I'm just looking his number up on the computer.4 Do you mind if we put the meeting back to Tuesday? / Do you mind if we put back the meeting to Tuesday?5 We'll bring the schedule forward by a week. / We'll bring forward the schedule by a week.6 Hold on a moment.7 Sorry, the battery on my mobile is about to run out.8 Sorry, he's tied up with something at the moment. CanI help?9 I'm just putting you on hold for a moment.Making phone callsSpeaking6 Students carry out similar role-plays to the situation in listening 9.2. Student A looks at File 9.1 on page 127 and Student B looks at File 9.2 on page 132. They take turns to call and must complete notes in a message. Possible answersStudent A's message (File 9.1)Caller: Mr/Ms JakuczikMessage: He/She rang to postpone meeting with Mr Vathone On 24th in Hong Kong, China.Account number: YE99-087Call back at: 7pm (US time)Student B's message (File 9.2)Caller: Mr/Ms JingshanMessage: He/She paid $3,760 into account, but it isn't on this month's statement.Account number: HIE364 4756Call back at: (students decide time) on980 765 55 44Photocopiable activity 9.2See page 177.Email marketingReading1 Discuss the questions as a class. Check that students know the word "spam" which is often used to refer to unwanted emails. Students should also be familiar with the words "junk email" which many email programs can now identify and prevent from arriving in your inbox.2 Students read the article and answer questions 1-3. Answers1 B2 B3 A3 Discuss the question with the class. Dr Mani is an interesting case in terms of unwanted emails because part of the money he makes from sending spam goes to charity. For this reason, students might have to think twice about deleting his emails.4 This task resembles a possible discussion in the final part of the Speaking Test. Refer students to the Exam Success tip, but you might want to give them more than three minutes at this stage to discuss their newsletter. It will be helpful if one student takes notes on what it will include and who will receive it. This information can be presented to the class at the end.ExtensionWith pre-work learners on college courses or on courses where you have plenty of time for project work, it may be appropriate to set up a project where students produce a newsletter, possibly for their place of study. This lesson would be a good moment to introduce the concept and find out what students would like to include.Correcting and rewriting Writing5 Students will find the six missing words in the first five lines of the article on page 92.Answers1 email2 capitals3 spam (or) email newsletters4 important5 subject6 inbox6 Students try to add more tips to the six listed in exercise 5.Possible answers- With emails to people you don't know, use formal expressions such as Dear..., I am writing to..., I look forward to....- Organise your emails into folders.- Send many attachments in separate emails.- Only cc emails to someone else when it's really necessary.7 Students read the email and study the rules in exercise 5.AnswersThe person broke the following rules:1 He/She didn't check for things like spelling, grammar and formality (eg. received / I look forward to see you then / Hi...).2 and 4 He/She used capitals and marked it IMPORTANT!5 The subject line wasn't short and clear.8 Students re-draft the email in exercise 7 to improve it. It is up to the students to decide how well the two people (Mr Kay and J) already know each other. If in doubt, remind students that as a general rule it's best to use a semi-formal or neutral business register. This is also true of the BEC Vantage writing test.Possible answerDear Mr Kay,Further to your message regarding next week's brand development meeting, I can confirm that I will be able to attend. Please also find attached ScentAir's latest proposal, which we can discuss in more detail next week.I look forward to seeing you.Best regardsJohn Taylor9.3 Writing testExam PracticeBegin by asking students to read the introductory paragraph about this part of the exam. Refer them to the Exam Success tip and ask them to answer the four questions in the tip with reference to the exam task on page 95.Answers-What type of business document do I need to write? A report.-What is my role (job) in the scenario? A representative from a market research company carrying out research. -Who am I writing it for / to? A soft drinks company.-What information from the visual material and handwritten notes is essential? The information in the handwritten notes is always essential in this type of question. With the pie charts, students will need to summarise the main trends indicated rather than list every figure given. With the bar chart, students should summarise the overall indication of preferences and not worry about quoting exact percentages.Students write their reports. If necessary, refer them back to the introduction to writing reports in Module 4 on page 42 and 43. They will also find the checklist on page 94 helpful while they write or after they have complete their reports. They could then swap with a partner and use the checklist to mark their work.Possible answerReport on findings from focus group research IntroductionThe aim of this report is to make recommendations based on findings from ten focus groups.FindingsFirstly, nearly three-quarters of responses to the cherry flavour were very positive with only 7% being neither positive nor negative about the product.On the other hand, about two-thirds said they disliked the strawberry flavour because of the sugar and artificial taste.Finally, with regard to the normal and diet versions, approximately 20% more people preferred the diet cherry version and nearly three times as many preferred the diet strawberry version.RecommendationsBased on these findings, I would recommend that the company launches two types of cherry flavour drink (normal and diet). While I wouldn't suggest a normal strawberry version, the company could consider producing a diet version which was clearly more popular.。
B E C剑桥商务英语(中级)真题答案-CAL-FENGHAI-(2020YEAR-YICAI)_JINGBIANTest 11.Coaching CABDABC2.buffet zone DCEBF3.how to market yourself DACBBC4.planning 19-23 BADAC 24-28 CDABC 29-33 DBCBB5.customer services director: itself in c while seen from c those forwith that cTest 21.good listener, better manager BCADDBC2.finding the right people CBEAD3.department store magic DCAACB4.managing upwards 19-23DDACA 24-28CBAAD 29-33 CACDB5.personal assistant of the year: that c only so c the how c out c will beTest 31.manage your boss CDABABC2.sell,sell,sell DFCEA3.trouble with teamwork DBCABC4.human resources policy 19-23 DCACD 24-28 CACAB 29-33 DAABB5.meetings that work: too c results by c so concerning c ones thatabout cTest 41．T he Birmingham Alliance CABDABD2．S taff apperaisals a director DFBAC3．M arket entry-the pioneer AABCCB4．B usiness meetings 19-23 CABDA 24-28 BDBAD 29-33 CACBD5．W hen to recruit for c the of with c such c so type around itTest11.flacks is a UK-based BDCABCA2.evaluating the performance of the board BAFDE3.british companies cross the atlantic ABCBAD4.promise of jobs 19-23 ACDDA 24-28 CBDCD 29-33 CCABDC5.consumer behaviour :with c to c so these about although having c toothatTest21.Successful time management CBACDBD2.staff appraisals good preparations CFAED3.problems in the it industry ABBACD4.chairman’s report 19-23 CDACD 24-28 DBADC 29-33 DAACB5.the career forum : up advertising c being the something out c closelymaking put cTest31.businessman of the year’award BDACABC2.setting up an appraisal scheme DACEF3.sheer genius-or a waste of time BCDACB4.who benefits most from company training 19-23 CBCDB 24-28 DCCBA29-33 DBCBA5.get better at keyboarding: some c by if c given c far such than upeitherTest41.four markets experts offer BADBCBD2.human resource management BAFEC3.achieving a successful merger CADDBB4.the bank with ideas 19-23 CCDCB 24-28 AADCA 29-33 BCBAB5.dealing with expenses: when such if try been for with c are to c everyTest11.the stars of the future CDBDABC2.acquisition FCEAD3.creativity in the workplace BCDBAC4.the secret of success for online business 19-23 DBCCA 24-28 BDCAB29-33 BCDBC5.client meetings: have which from unless is c c in only both c asTest 21.when a business decides BDACBCD2.the best person for the job CFDAE3.critical path BADDCB4.fighting it 19-23 BCDBA 24-28 DACCA 29-33 DCBDB5.lebrun steel facing up to tough times: which c on c but uo thoseadditionally both too much whileTest 41.mergers and acquisitions BABDCAC2.when two brands are better than one EBDFA3.speaking your customer’ language BABBCA4.another successful year 19-23 BADDC 24-28 ABCDD 29-33 BACCA5.the myth of the paperless office: the c and for up it c of c have whobetween。
Unit 9 MoneyPart I Business VocabularyDirections: There are 10 incomplete sentences in this part. For each sentence there are four choices marked A, B, C and D. Choose the ONE that best completes the sentence. Then mark the corresponding letter on the Answer Sheet with a single line through the center. This part totals 20 points, two points for each sentence.1 Do you _____C_______ used items, such as clothing?.A give offB give upC give awayD give out2 Yule Catto, the chemicals group, launched a £240m _______C_________ for Holliday Chemical.A offerB quotationC bidD price3 Sales of the Financial Times hit an ______A________ record in November..A all-timeB pre-timeC over-timeD a-time4 The South Sea Bubble had C and it led to an economic depression in the country.A brokenB outbrokenC burstD burst out5 Foreigners joined in the _______D_______ to buy the flowers and money poured into Holland from other countries..A runB snatchC seizureD rush6 In 1673, the boom in the market ended. No one knows why, but people began to sell. Others followed _______A_________.A suitB suiteC upD down7 Many people who had offered their property as ____B_____ for credit went bankrupt.A safetyB securityC warrantyD guarantee8 People who had agreed to buy tulips at ______C_______ prices were unable to pay their debts.A ratedB liftedC inflatedD lowered9 When sellers took legal action to ______D________ their money, the courts were not helpful because they saw such investment as a kind of gambling.A coverB repayC settleD recover10 However, they also expect to make money, usually by taking a _____D______ inthe business or a share of the profits.A riskB creditC investmentD stake11 We have learned your name and address _____B_____ the CommercialCounselor’s Office of our Embassy in your country.A atB fromC inD by12 We would like to take this opportunity to write to you ______ D _____ the hope ofestablishing business relations with you.A atB forC withD in13 We are looking for a manufacturer who could supply us with a wide _____D______ of raincoats for all age groups.A scopeB kindC typeD range14 As we usually place substantial orders, we would like to ______A_______ aquantity discount.A be allowedB allowC allowingD have allowed15 We usually deal with new suppliers ______ C ______ the basis of payment in ourcurrency by 60-day irrevocable letter of credit.A forB atC onD under16 If these conditions ______ D _____ you, please send us your latest catalogue andprice-list.A have interestB are interestedC are interestingD interest17 We are looking forward to hearing ______ C ________ you soon.A aboutB ofC fromD to18 Thank you for your letter of January 5, enquiring _____ D _____ our raincoats.A ofB atC inD for19 We always deal ________ D _______ payment by sight L/C.A withB inC atD on20 We are now enclosing our spring catalogue and price list ____D______ CIFShanghai.A quotedB to quoteC having quotedD quoting Part II Phrase TranslationDirections: Directions: There are 20 Chinese phrases in this part. You are required to translate them into English and write down your translation on the Answer Sheet. This part totals 20 points, one point for each phrase.1 商业做法business practice2 商务要闻business in brief3 城市开发项目urban development project4 收购出价takeover bid5 股市stock market6 拍卖行auction house7 空前记录an all-time record8 销售数据sales figure9 金融灾难financial disaster10 国债national debt11 经济萧条an economic depression12 经济泡沫an economic bubble13 经济不景气an economic recession14 过高价格inflated price15 华尔街the Wall Street16 经济危机an economic crisis17 定价政策pricing policy18 现有顾客existing customer19 目标顾客target customer20 经销方式distribution methodPart III Sentence TranslationDirections: There are 10 sentences in this part. You are required to translate them into Chinese and write down your translation on the Answer Sheet. This part totals 20 points, two points for each sentence.1.Yule Catto, the chemicals group, launched a £240m bid for Holliday Chemical. Yule Catto化工集团出价2亿4千万英镑竞购好乐迪化工。
Unit 9 InsuranceStarting-up1.Assicurazioni Generali SpA2.AXA Financial Incorporated3.Munich Reisurance Company4.American International Group5.AEGON Insurance Group6.People’s Insurance Company of China7.Allianz Group8.Zurich Financial Services9.Berkshire Hathaway Incorporated10.Aviva Public Limited CompanyInitial ListeningT T a a s s k k111.Free From Particular Average，平安险2.With Particular Average，水渍险3.All Risks，一切险4.Theft, Pilferage, and Non-Delivery，偷窃提货不着险5.Fresh Water Rain Damage，淡水雨淋险6.Risk of Shortage，短量险7.Risk of Clash and Breakage，碰损、破碎险8.Loss or Damage Caused by Breakage of Packing，包装破裂险9.War Risk，战争险10.Strike Risk，罢工险T T a a s s k k221.currency2.breakage, additional, premium3.invoice4.marine5.underwriter, certificate6.damaged, goods7.responsiblepensationTape script:1.It is the usual practice that the insurance be covered in the same currency as in the Letter ofCredit.2.We may cover the insurance of risk of breakage on your behalf, but you will pay theadditional premium.3.I’d like to have the insurance covered for 30% above invoice.4.They took out marine insurance through American insurance firms.5.It's the underwriter who quotes a rate for the shipment and issues the Insurance Certificate.6.You can claim for the damaged goods with the underwriter.7.If the goods are sold on CIF terms, the seller will be responsible for the insurance.8.The purpose of insurance is to provide compensation for those who suffer from loss or dangerthat may be incurred.T T a a s s k k331. B2. A3. C4. D5. BTape scipt:1.M: As our general practice, we do business with our clients on CIF basis, Miss. Smith.W: S ounds good. In this way, we don’t need to go to the insurance company and face so many formalities.M: Yes, Miss Smith, we will arrange insurance for you.Q: Who will cover insurance?2.M: What is the usual insurance amount?W: We usually cover insurance for 100% of the invoice value.M: is it possible to insure our goods for 120% of the invoice value?W: We can arrange it for you, but the extra premium will be for your account.Q: Who will pay for the extra premium?3.M: The value of the goods is too high, s o we’d better have insurance against All Risks.W: Don’t worry about it, Mr. Brown. According to our experience, WPA and a few additional risks are adequate safety.M: Which additional risks are more beneficial to us?W: FWRD and TPND.Q: Which insurance will the goods be covered?4.M: How do you cover insurance?W: We always insure our goods with PICC as per OMCC.M: What are provided by OMCC?W: OMCC provide coverage of three basic risks, some additional risks and special additional risks.Q: Which is the name of the insurance company of China?5.M: Miss Sydney, it is my pleasure to have you talk about the characteristics of China’s insurance market.W: Ok, it is nice to talk with you.M: What are the characteristics of China’s current insurance market?W: First, China’s insurance market has big potentiality. More and more individuals and enterprisesare requiring protection from insurance. Furthermore, we are gradually perfecting the insurance legislation and enhancing the supervisory management of insurance market.Q: Which of the following characteristics is NOT mentioned by Miss Sydney? Intensive ListeningD D i i a a l l o o g g u u e e11..1. Mr. Smith is talking with Wang Kai about the insurance coverage of this order. Watch the dialogue and decide whether the following statements are true or false.1.The quotation from the seller is CIF New York. ( F )2.The seller will insure the goods with the People’s Insurance Company of China. ( T )3.The buyer requires the goods insured against All Risks because of its high value. ( T )4.The seller suggests the goods insured against WPA in view of its past experience and theactual situation of the goods. ( F )5.The buyer and the seller settle the insurance against WPA and TPND. ( F )2. Watch the dialogue again and complete sentences according to the contents in the dialogue.1. Under CIF, the seller has to procure marine insurance against the buyer’s risk of loss or damage to the goods.2. PICC has three major categories of insurance for marine cargo, FPA ,WPA ，and All Risks.3. According to our experience and the actual situation of the goods, WPA and a few additional risks are adequate safety.4. PICC provides our clients with a wide range of additional risks against all kinds ofspecial risks .5. Well, we will insure the goods against WPA and TPND , Fresh Water Rain Damage, Risk of Clash and Breakage , on your request.3.Fill in the following form about three major categories of insurance PICC underwrites forTape Script:Dialogue 1Negotiate insurance typesS: Hello, Mr. Wang. I’d like to talk with you about the insurance of this order.W: Well. Our quotation is CIF Los Angels. Under CIF, the seller has to procure marine insurance against the buyer’s risk of loss or damage to the goods. So we will insure with the People’s Insurance Company of China, that is, PICC.S: Ok. Could you please tell me what major categories of risks PICC underwrites?W: PICC has three major categories of insurance for marine cargo, FPA, WPA and All Risks. FPA is Free from Particular Average. It provides coverage for total losses and general average emerging from the ac tual “marine perils”. WPA is With Particular Average. It is a wider form of cover than FPA. Aside from the risks covered under FPA, this insurance also covers partial losses of the insured goods caused by natural calamities. The cover of All Risks is the most comprehensive of the three. Aside from the risks covered under FPA and WPA conditions, this insurance also covers all risks of loss or damage to the insured goods whether partial or total, arising from external causes in the course of transit.S: I th ink we’d better have insurance against All Risks. The value of the goods is just too high. If All Risks is not guaranteed, in case there is any problem, the loss will be too heavy for us to handle.W: Don’t worry about it too much, Mr. Smith. According to our experience and the actual situation of the goods, WPA and a few additional risks are adequate safety.S: What additional risks is PICC able to provide for our goods?W: PICC provides our clients with a wide range of additional risks against all kinds of special risks. They mainly include TPND (Theft, Pilferage and Non-delivery), Fresh Water Rain Damage, Risk of Shortage, Risk of Clash and Breakage, Risk of Odor, Damage Caused by Heating and Sweating, Hook Damage, Risk of Rust, etc.S: We need TPND, Fresh Water Rain Damage, Risk of Clash and Breakage, at least.W: Well, we will insure the goods against WPA and TPND, Fresh Water Rain Damage, Risk of Clash and Breakage, on your request.S: Thank you.D D i i a a l l o o g g u u e e22..Mr. Smith is talking with Wang Kai about the insurance amount of this order. Watch the dialogue and choose the best answer to each of the following questions.1. C2. A3. B4. B5. C2.Tape Script:Dialogue 2Negotiate insurance coverageS: Mr. Wang, let’s discuss the leve l of insurance coverage of this shipment. We request an amount of 30% above the invoice value.W: Yes, Mr. Smith. We have no problem in complying with your request, but we think the amount is a little excessive.S: But we had the experience with damaged goods in the past with another Chinese exporter, we hope to be more careful this time.W: I can understand your concern. However, as the normal practice, this shipment should be covered for 110% above the invoice value.S: We would feel more comfortable with the additional protection.W: We see. We can arrange that if you desire the insured value to be 130% of the invoice value. But of course the extra premium for the difference between 130% and 110% will be for your account.S: It’s reasonable. Let’s insure the shipment against WPA and three additional risks for 130% of the invoice value. The difference is to be made by us at our expense.W: Ok. Let’s call it a deal.S: In the event of loss or damage to our goods, what is the procedure for filing a claim?W: If any loss or damage occurs, we may lodge a claim with PICC at your port. The claim is to be supported by a survey report and put in within 60 days after the arrival of the shipment. In the light of the actual findi ngs, they’ll compensate us for the loss according to the provisions of the insurance policy.S: Ok, I see.。
9.1 BrandingReading: What’s that smell?2(P86)(1) B (2) G (3) E (4) C (5) A (6) F (7) DSpeaking:Discussing branding3(P86)One thing that interests me about this is that smell can have such an effect on humans.One thing that surprises me is that ScentAir’s turnover has quadrupled as a result. Grammar:Relative clauses1(P88)(1) which (2) when (3) who (4) whose (5) why (6) where2(P88)We’re a Swedish company which has controlling shares in three subsidiaries and a large stake in one smaller division. It is recommended therefore that we focus our financial interests on the smaller subsidiary, which incidentally is also based in Sweden.3(P88)(1) defining (2) non-defining (3) commas(4) The sentences in the text on page 87 containing relative clauses are those which were completed with A-G in exercise2 on page 86. If students seem unsure, tell them that if there is a comma it will be non-defining.Defining:...that his grandmother used to make...who walk around reception will get a whiff of a chocolate chip cookie...when it began 12 years ago...why so many companies are now associating brands with a scentNon-defining:...which typically includes more than six smells...where the odour of waffle-cones were released into the air to encourage visitors to an out-of-the way ice cream shop...whose recently-introduced cell phone keypad was lavender-scented(5) that4(P88)(1) Let me introduce you to David who’s the director of our company(2) This is the main factory where we produce car parts.(3) This is our last product which is also our biggest seller.(4) The company had a turnover of about a million euros in 2004 when it was founded in 2004.5(P89)I work for a company which produces software.I study at a college that specialises in business courses.The best kind of boss is someone who doesn’t interfere.6(P89)(1) My company, which is based in Sydney, has offices all over the world.(2) Mrs Sayers, who’s waiting in reception, says she has an appointment with you.(3) The man, whose briefcase we found last night, called this morning to see if we had it.(4) The report, which I’ve just finished, is in your in-tray.Reading:Chinese luxury obsession7(P89)(1) which where(2) what who(3) who’s whose(4) where,(delete comma)(5) when why(6) whose which(7) why where(8) nowadays,(delete comma)9.2 Getting throughListening:Automated voicemail systems2(P90)(1) GH Loans(2) The caller presses 2 because he wants to speak to an operator.(3) The caller reaches 3 on the scale before he puts the phone down because the system uses speech recognition technology which requires him to answer‘Yes’or‘No’.. 3(P90)(1) Abi Kaye(2) TI3662(3) 21st April 1981(4) loan early last month(5) statement(6) five thousand euros(7) 0172443929(8) fourVocabulary:Telephone words4(P91)(1) unavailable/take(2) hold(3) put/through(4) One(5) take(6) bear with me(7) put(you)on hold(8) call(you)back(9) So that was(10) suit5(P91)(1) Let me call you back later.(2) Let me read that back to you.(3) I’m just looking up his number on the conputer./I’m just looking his number up on the computer.(4) Do you mind if we put the meeting back to Tuesday?/ Do you mind if we put back the meeting to Tuesday?(5) We’ll bring the schedule forward by a week./ We’ll bring forward the schedule by a week.(6) Hold on a moment.(7) Sorry, the battery on my mobile is about to run out.(8) Sorry, he’s tied up with something at the moment. Can I help?(9) I’m just putting you an hold for a moment.Speaking:Making phone calls6(P91)Student A’s message(File9.1)Student B’s message(File9.2)Reading:Email marketing2(P92)(1) B (2) B (3) AWriting:Correcting and rewriting5(P93)(1) email(2) capitals(3) spam(or)email newsletters(4) important(5) subject(6) inbox6(P93)-With emails to people you don’t know, use formal expression such as Dear…,I am writing to…,I look forward to….-Organise your emails into folders.-Send many attachments in separate emails.-Only cc emails to someone else when it’s really necessary.7(P93)The person broke the following rules:(1) He/She didn’t check for things like spelling, grammar and formality(eg recieved/I look forward to see you then/Hi…).(2) and 4 He/She used capitals and marked it IMPORTANT!(5) The subject line wasn’t short and clear.8(P93)9.3 Writing Test: Part TwoExam practice(P94-95)-A report.-A representative from a market research company carrying out research.-A soft drinks company.-The information in the handwritten notes is always essential in this type of question. With the pie charts, students will need to summarise the main trends indicated rather than list every figure given. With the bar chart, students should summarise the overall indication of preferences and not worry sbout quoting exact percentages.。
