商务英语(中级)试卷及其标准参考答案

BEC中级考试真题第一部分：听力（共4题，每题10分，共计40分）1.题目描述：在接下来的对话中，你将会听到一个员工向他的老板请假的理由。

请你根据听到的对话内容，选择正确的回答。

A. 他将会有一个重要的会议需要参加。

B. 他的孩子生病了，需要请假照顾。

C. 他计划去度假，需要额外的休假时间。

D. 他要去参加一个亲友的葬礼。

正确答案：B题目解析：根据对话中提到的员工的孩子生病，需要请假照顾，可以确定答案为B。

2.题目描述：在接下来的对话中，你将会听到一个销售经理和一个客户之间的交流。

请你根据听到的对话内容，选择最佳答案。

销售经理：我们公司最近推出了一款新产品，可以帮助您提高生产效率。

您有兴趣了解吗？客户：我对您公司的产品很感兴趣，但是我现在已经购买了其他品牌的设备。

我需要考虑一下再做决定。

销售经理：没问题。

如果您有任何疑问或需要帮助，请随时与我联系。

客户最可能会做出以下哪种回应？A. 我很感兴趣，可以给我更多产品信息吗？B. 我需要考虑一下再做决定。

C. 您公司的产品我很满意，我已经购买了。

D. 我已经购买了其他品牌的设备，不需要其他产品了。

正确答案：B题目解析：根据客户的回答“我需要考虑一下再做决定”可以确定答案为B。

3.题目描述：在接下来的对话中，你将会听到一个员工向他的同事请功。

请你根据听到的对话内容，选择正确的回答。

员工：我刚刚完成了一项重要的项目，我想把这个项目的成功归功于团队的合作。

同事：是的，我们团队的配合确实很好，我们都很努力。

员工最可能会说：A. 非常感谢大家的努力，没有你们的支持我无法完成这个项目。

B. 这个项目花费了很多时间和精力，但结果还是令人满意的。

C. 我还要感谢公司的领导对我的支持和信任。

D. 这个项目并不是很困难，我一个人就可以完成。

正确答案：A题目解析：根据员工的表态“我想把这个项目的成功归功于团队的合作”可以确定答案为A。

4.题目描述：在接下来的对话中，你将会听到两个同事讨论市场的竞争情况。

商务英语BEC中级试题及参考答案 三⼈⾏，必有我师焉。

择其善者⽽从之，其不善者⽽改之。

以下是店铺为⼤家搜索整理的商务英语BEC中级试题及参考答案，希望对正在关注的您有所帮助! Ⅰ词汇测试题：(2题，每题10分，共20分) 1. 该组有10个商务英语英⽂词或词组，下⾯均有英⽂词或词组来进⾏解释。

请将正确的选项标出，要求英英转换意义准确，符合商务英语规范。

(10分) (1) currencyA. the money in use in a particular countryB. flow of priceC. at presentD. deposit in the bank (2) varyA. to change or be differentB. to chooseC. to apply forD. to refuse (3) tumbleA. to be trapped in difficultyB. to fall quickly and without controlC. to be tired of doingD. to become less in number or smaller (4) breachA. an act of breaking a law, promiseB. a specialized companyC. a part of an institutionD. an agreement or contract (5) take the law into their own hands.A. to solve the problem by themselvesB. to break or violate the lawC. to explain the clauses in the lawD. to understand the law as they think (6) seminarA. survivalB. study of a universityC. sightseeingD. social setting (7) grace A. a person who controls property B. a period of time allowed before sth. happensC. a generally accepted opinionD. a way of dealing with a problem (8) vetoA. a refusal to allow sth. to be doneB. a particular right to do sth. C. an amount of money paid to obtain insurance D. disagreement or unfriendliness (9) priorityA. to pose a threatB. to produce life cycleC. being priorD. to meet expenses (10) to fluctuate A. to add several things together B. to produce or provide something officialC. to change or varyD. to judge or decide something 2. 该组有10个商务英语英⽂词或词组，下⾯均有汉语词或词组来进⾏解释，请将正确项选出，要求英汉转换意义准确，符合商务英语规范。

最新商务英语（BEC）中级考试真题及答案THE ART OF PERSUASION'Let me send you our brochure'is probably the most commonly used phrase in business.But all too often,it can spell the end of a customer enquiry because many brochures appear to be produced not to clarify and to excite but to confuse.So what goes wrong and how can it be put right?Too often,businesses fail to ask themselves critical questions like,'Who will the brochure be sent to?''What do we want to achieve with it?'The truth is that a brochure has usually been produced for no other reason than that the competition has one.However,with a little research,it often transpires that what the client wants is a mixture:part mail shot,part glossy corporate brochure and part product catalogue-a combination rarely found. Having said that,the budget is likely to be finite.There may not be enough money to meet all three marketing needs,so the first task is to plan the brochure,taking into account the most significant of these.The other requirements will have to be met in a different way. After all,introducing the company's product range to new customers by mail is a different task from selling a new season's collection to existing customers.The second task is to get the content right.In95per cent of cases, a company will hire a designer to oversee the layout,so the final product looks stylish,interesting and professional;but they don't get a copywriter or someone with the right expertise to produce the text, or at least tidy it up-and this shows.A bigger failing is to produce a brochure that is not customer focused.Your brochure should cover areas of interest to the customer,concentrating on the benefits of buying from you.Instead,thousands of brochures start with a history lesson,'Founded in1987,we have been selling our products..I can assure you that customers are never going to say to themselves,'They've been around for20years-I'll buy from them.'It's not how longyou've been in business that counts,it's what you've done in that time.The important point to get across at the beginning is that you have a good track record.Once this has been established,the rest of the brochure should aim to convince customers that your products are the best on the market.It is helpful with content to get inside the customer's head.If your audience is young and trendy,be creative and colourful.As always,create a list of the benefits that potential customers would gain from doing business with you,for example,product quality, breadth of range,expertise of staff and so on.But remember that it isnot enough just to state these;in order to persuade,they need to be spelt out.One possibility is to quote recommendations from existing customers.This also makes the brochure personal to you,rather than it simply being a set of suppliers'photographs with your name on the front.At the design stage,there are many production features that can distinguish your brochure from the run of the mill.You may think that things like cutouts or pop-ups will do this for you and thus make you stand out,or you may think they just look like designer whims that add cost.Go through all the options in detail.One of them might be that all-important magical ingredient.13What point does the writer make about brochures in the first paragraph?A Customer expectations of them are too high.B They ought to be more straightforward in design.C Insufficient thought tends to go into producing them.D Companies should ensure they use them more widely.14The writer's advice to companies in the second paragraph is toA produce a brochure to advertise new product lines.B use a brochure to extend the customer base.C accept that a brochure cannot fulfil every objective.D aim to get a bigger budget allocation for producing brochures.15In the third paragraph,which of the following does the writer say would improve the majority of brochures?A better language and expressionB better overall appearanceC more up-to-date contentD more product information16In the introduction to a brochure,the writer advises companies to focus onA their understanding of the business environment.B the range of products they offer.C their unique market position.D the reputation they have built up.17When discussing brochure content in the fifth paragraph,the writer reminds companies toA consider old customers as well as new ones.B provide support for the claims they make.C avoid using their own photographs.D include details of quality certification.18What does'run of the mill'in line67mean?A eye-catchingB complicatedC stylishD ordinary13题问第一段中作者对广告手册所做的观点是什么。

商务英语中级试题及参考答案商务英语中级试题及参考答案WRITING PART ONEYou work for a company which is going to buy a set of equipment from China. You are asked to translate a lot of specifications and instructions within four months, which is impossible. Therefor you decide to advertise for two experienced translators as soon as possible.. Write a short note to Mr. Max Remington ,the Public Relation‘s manager. Ask for an advertisement for two translators.. Explain the reason.. Mention your urgency.. Write 30-40 words on your Answer Sheet.PART TWOYou work in the Market Survey institute. After careful research ,you receive four charts.Read the following charts which show , the trend of consumer confidence, real hourly wages, employment and credit development. The years are given ,while the other numbers are not presented. But the lines in the charts clearly show , the directions of development.. Use the information in the charts to write a report (about 100- 120 words) analyzing the reason why the consumer confidence increases.. Write on your Answer Sheet.写作部分参考答案(Sample for reference)PART ONE .Dear Mr. Max Remington ,As our company is purchasing a set of equipment ,a lot of materials -have to be translated, which is impossible to do within four months. Could you advertise for two experienced translators in the newspapers? It is urgent.PART TWONear the end of 1994, people suddenly become "rich‘’, buying a lot of things. We have received the report that the real hourly wages of workers become even less ,so they do not have enough money to buy so many things. Although the employment is rising towards the end of 1994 ,the growth is very slow. Therefore ,not many people find jobs to earn enough money to buy goods. Then where does the big consumer confidence come from? We have discovered that people overspend with various credit cards ,buying goods. And they are not worried about returning the borrowed money. This it is our turn to be concerned about this kind of consumer confidence.。

商务英语中级试题及答案一、选择题（每题2分，共20分）1. The company is expected to ________ a new product next month.A) launchB) landC) crashD) crash答案：A2. The negotiations were ________ due to a lack of common ground.A) brokenB) broken offC) broken downD) broken up答案：B3. The manager is ________ for the success of the project.A) in chargeB) on chargeC) in charge ofD) on charge of答案：C4. The company has decided to ________ its operations in Asia.A) expandB) extendC) enlargeD) stretch答案：A5. The report ________ the financial situation of the company.A) outlinesB) outlinesC) delineatesD) describes答案：A6. The new policy will ________ the market.A) impactB) affectC) influenceD) effect答案：A7. The team ________ a new strategy for the upcoming project.A) devisedB) designedC) plannedD) schemed答案：B8. The project was ________ due to unforeseen circumstances.A) postponedB) delayedC) deferredD) put off答案：A9. The company is ________ to increase its market share.A) aimingB) targetingC) focusingD) concentrating答案：B10. The CEO gave a ________ speech at the annual meeting.A) motivationalB) motivationalC) inspiringD) encouraging答案：A二、填空题（每题2分，共20分）1. The company's ________ has been consistently improving over the past few years.答案：profitability2. The ________ of the product was a major concern for the marketing team.答案：positioning3. The ________ of the new initiative was met with skepticism by some stakeholders.答案：feasibility4. The ________ of the company's assets is a complex process.答案：liquidation5. The ________ of the merger was announced at the annual shareholders' meeting.答案：completion6. The ________ of the project was delayed due to technical difficulties.答案：implementation7. The ________ of the company's stock has been steadily increasing.答案：value8. The ________ of the new product line was a strategic decision.答案：introduction9. The ________ of the company's financial records is a legal requirement.答案：disclosure10. The ________ of the contract was a contentious issueduring negotiations.答案：termination三、阅读理解题（每题3分，共30分）阅读以下商务场景对话，并回答相关问题。

1 商务英语（中级）样卷参考答案一、客观题（本大题有60小题，每小题1分，共60分）[1-5]ACCDB [6-10]BCBBD [11-15]BBAAD [16-20]CDBAC[21-25]DCAAC [26-30]ABBAB [31-35]ACBAB [36-40]ADCBA[41-45]DCADC [46-50]BCCBC [51-55]CDADC [56-60]CDCDC二、主观题（本大题有6小题。

其中第61-65小题，每题4分，第66小题20分，共40分）61. We wish to enter into trade relations with your company on the basis of equality and mutual benefit. 62. In view of our long-standing business relationship ，we make you the following counter-offer. 63. The 12,000 bicycles you ordered will be ready for dispatch by February 17. 64. Please let us know the method of transport you prefer for both these consignments. 65. You may draw on them at 60 days for the amount of the invoice. 66. Shanghai Silks Trading Co. Ltd. 580 Shuiqing Road, Shanghai 201101, China （1分）May 28, 2011 （1分）Indigo Company Limited. 85 Victory Street, Rotterdam Holland （1分）Dear Sir （1分）We have obtained your name and address from Shanghai Chamber of Commerce and learned that your are the largest importers of silk garments in Holland. (2分) We are now writing to you in the hope of establishing business relations with you. (2分) We We are are are one one one of of of the the the leading leading leading exporters exporters exporters of of of silk silk silk products products products in in in Shanghai Shanghai Shanghai and and and our our our products products products are are are sold sold sold to to countries and regions such as the United Sates, Japan and Southeast Asia. (2分) We now desire to extend our export business into Holland. Meanwhile, we would like to trade with you on the basis 2 of equality and mutual benefit. (2分) Our Our silk silk silk garments garments garments are are are noted noted noted for for for their their their perfect perfect perfect design, design, design, fashionable fashionable fashionable style, style, style, excellent excellent excellent quality quality quality and and competitive price, and will enjoy a ready market in Holland. (3分) Enclosed are our latest catalogue and pricelist for your reference. (2分) We look forward to receiving your reply soon. (1分) Sincerely yours （1分）分）David Wong General Manager （1分）分）Encl: catalogue and pricelist 。

商务英语（中级）试卷及参考答案.★绝密·考试前严禁任何人翻阅全国外经贸从业人员考试国际商务英语等级考试（中级）试题册考试时间:2013年12月7日 09:30-11:30※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※考生姓名：准考证号：考点（考区）：注意事项一、考生将姓名、身份证号、考试项目、考点（考区）、准考证号填涂在试题册及答题卡（答题纸）相应位置。

二、考生在规定考试时间内做完试题册上的试题，并将答案填涂在答题卡（答题纸）相应位置，写在试题册上的答案一律无效。

全部答题时间为120分钟。

三、考生在答题卡上作答时，切忌超出答题区域。

如因超出区域作答导致答题卡失效，由考生个人负责。

客观题按题号顺序进行填涂，主观题在每题左上角写清题号按顺序作答。

凡因题号不清导致考试成绩有误，由考生个人负责。

四、考生不得将试题册、答题卡（答题纸）带出考场。

考试结束，监考员收卷后考生方可离开考场。

五、考生注意对自己的答案保密。

若被抄袭，一经发现，后果自负。

★请将答案写在答题卡上，答案写在试卷上无效。

一、客观题（本大题有60小题，每小题1分，共60分）[1-20] Listening: 20%（听力，20分）Section ADirections: In this section you will hear 5 questions. After you hear each question, read the four choices in your paper and decide which is the correct answer to the question you have heard. Each question will be read twice.1. A. Over there. B. You are right.C. Be careful.D. Fine, thank you.2. A. It’s almost done. B. You said it.C. It was a little bit bumpy as we landed.D. Please go a head.3. A. I’m fine. B. I’ll be here all week.C. Yes, the very first.D. I’m sorry I don’t know.4. A. Ask my assis tant for it. B. I don’t mind.C. I don’t care.D. No, I don’t. Will it be a problem?5. A. Large quantity. B. Good quality and reasonable price.C. Made in China.D. Very competitive.Section BDirections: In this section you will hear 10 statements. After you hear each statement, read the four choices in your paper and decide which one’s meaning is similarly to the statement you have heard. The sections will be read twice.6. A. People can’t bargain in the expensive stores, since the quality of the goods is good.B. The goods in middle-priced shops are expensive, but theyare of good quality.C. Many department stores sell only middle-priced products.D. Middle-priced shops only sell cheap goods.7. A. I sent them an order by fax.B. I sent them an order by email.C. I sent the information by fax so that it could reach them quickly.D. I sent them an order immediately so that they could ship without delay.8. A. You gave me the wrong financial report, Mr Smith.B. Sorry, Mr Smith. I put the financial report in the wrong place.C. Excuse me, Mr Smith. Did you give me the financial report?D. Sorry, Mr Smith. I misread the financial report.9. A. The project was approved in spite of the high budget.B. The project was not approved because the budget was high.C. The budget for the project was approved.D. The project was approved without a budget.10. A. Please send us a sample of your product.B. We would like to receive your product soon.C. We don’t know you have sent us your sample.D. We will send you a sample of this product upon your request.11. A. Even if you work harder, you can’t get a promotion.B. You should work harder to get a promotion.C. You didn’t work hard, so you didn’t get good results.D. You needn’t work hard to get a promotion.12. A. He remembered to buy a lock.B. He forgot to lock the door when he left.C. He didn’t remember where his key was.D. He remembered to lock the door when leaving.13. A. The machine cannot be used.B. The machine is used less.C. The machine will be used a lot.D. The machine has been sold.14. A. I don’t have enough money to buy a house now.B. I will buy a Ford.C. I can buy a new house now.D. I have bought a new house.15. A. She studied Economics at Beijing University for four years.B. She graduated from Beijing University in 2000.C. She was 20 when she went to university.D. She studied for four years at Beijing University.Section CDirections:In this section you will hear 5 short conversations between two speakers. At the end of each conversation, there will be a question about what was said. After you hear a conversation and question about it, read the four choices in your paper and decide which is the correct answer to the question you have heard. Both the conversations and the questions will be read twice.16. A. Driver and customer. B. Employer and employee.C. Seller and buyer.D. Seller and insurance agent.17. A. D/P. B. D/A.C. T/T.D. L/C.18. A. The restaurant. B. The hotel.C. The school.D. The office.19. A. L/C amendment. B. L/C extention.C. L/C negotiation.D. L/C application.20. A. No, she won’t. B. No one knows.C. Yes, she will.D. She didn’t say Yes or No.[21-60] Reading Comprehension: 40%（阅读理解，40分）Section ADirections: There are ten incomplete sentences in this section. For each sentence there are four choices marked A, B, C, and D. Choose the ONE that best completes the sentence. This section totals 10 points, one point for each sentence.21. We have instructed our bank, Bank of China, Beijing Branch, to open a confirmed,irrevocable letter of credit USD108,000 your favor.A. for; forB. for; inC. in; inD. to; for22. Your order will be ready for shipment by February 28 and be packed seaworthycontainers.A. byB. throughC. inD. within23. Our raincoats are now packed in a polythene bag each and then in a cardboard box, 12 dozena carton.A. inB. atC. byD. to24. Meanwhile please give special care to the packing, lest the goods in transit.A. damageB. should be damagedC. to be damagedD. should damage25. We are sending you our quotation sheet and a copy of our latest catalogue giving the detailsyou .A. ask forB. asked forC. asking forD. are asking for26. You now wish to advance the date of shipment one month.A. byB. toC. forD. at27. We always deal payment by sight L/C.A. withB. inC. atD. on28. Please that the L/C stipulations are in strict conformitywith those of theConfirmation to avoid subsequent amendments.A. see toB. see to itC. see the factD. see it29. Your letter of September 10 to Fujian Foreign Trade Corp. has been passed on to usfor attention and reply.A. addressesB. addressingC. addressedD. being addressed30. We hereby authorize you to on us at 60 days after sight to the extent ofUSD20,000.00.A. openB. establishC. drawD. buildSection BDirections: There are ten blanks in the following letter. You are required to choose the best one from the given four choices marked A, B, C, and D. This section totals 10 points, one point for each blank.Dear SirWith 31 to Our S/C no.7904 of August 8, we 32 to say that your L/C has not reached us up to now. This has caused us much 33 as the goods have been 34 for quite some time and we have already made preparations for shipment according to the 35 ofthe said S/C.The demand of late has been so great that we find it hard to 36 them for you any longer. However, in 37 of our friendly business relations, we are prepared to wait for your L/C, which must reach us 38 October 5, 2006. If we again fail to receive your L/C in time, we shall 39 our S/C and ask you to refund to us the storage charges we have paid on your behalf.Your cooperation in this respect will be 40 .Sincerely yours31. A. refer B. reference C. regards D. regarding32. A. regret B. regretted C. regretting D. regrettable33. A. inconvenience B. issues C. problem D. question34. A. made B. open C. ready D. produced35. A. regulation B. stipulation C. rule D. specification36. A. remain B. sell C. supply D. keep37. A. regard B. respect C. view D. term38. A. not later than B. later than C. no more than D. none later than39. A. call B. reject C. refuse D. cancel40. A. grateful B. thankful C. appreciated D. obliged Section CDirections: There are two passages in this section. Each passage is followed by some questions or unfinished statements. For each of them there are four choices marked A, B, C, and D. You should decide on the best choice. This section totals 20 points, two points for each question.Questions 41 to 50 are based on the following passage.1Ivester, a factory foreman’s s on and former accountant, stepped in smoothly to run Coca-Cola as CEO following the death of champion wealth creator Roberto Goizueta. Early in hisjob as Coke’s chief, Goizueta had recognized Ivester’s drive, commenting that he was the hardest-working man he had ever met. Together the two changed the company’s operations and capital structure to maximize shareholder value.2Both of Ivester’s parents were factory workers from a tiny mill town in Georgia. His parents were children of the depression, he recal ls, ‘strong savers, very strong religious values,’ and had very high expectations for their only son. If he got an A, his father would say, ‘They giveA pluses, don’t they?’3Dough Ivester is the guy who for nearly two years worked constantly to provide essential support to Roberto Goizueta as he not only turned Coca-Cola around but made it into a powerhouse. If you want to know just how driven Ivester is, know that more than a decade ago he set himself the goal of becoming the CEO and chairman of Coca-Cola. Then he put on paper the dates by which he intended to do that.4By comparison with Goizueta, Ivester is an accountant by training, an introvert by nature. He worked systematically to obtain the breadth needed to be a modern chief executive –getting media coaching and spending three year’s worth of Saturdays, six hours at a time, being tutored in marketing.5He is big on discipline, which to him means: be where you’re suppo sed to be. Dress the part (he is opposed to casual Fridays). Return phone calls promptly (employees know never to get too far away from their office voice-mail, even on weekends). Still, when directing his troops, he asks them to set ‘aspirations’ (difficult targets).6Hierarchy is out –it slows everything down; he communicates freely with people at all levels. The‘conventional’desk job is also out. Ivester prefers that employees think of themselves as knowledge workers –their office is the information they carry around with them, supported by technology that allows them to work anywhere. This really matters when your business is as large as Coke’s, which gets 80% of its profit from overseas.7At Coke, business planning is no longer an annual ritual but a continual discussion –sometimes via voice-mail – among top executives. Technology is not just nice; it’s crucial.Huge volumes of information don’t frighten Ivester; he insists that they are necessary for ‘real time’decision-making. With past-generation exe cutives, their style was more ‘don’t bring me your problems, bring me your solutions,’ says Tim Haas, Senior Vice President and Head of Latin America. ‘Dough thrives on finding the solutions.’‘In a world this complicated and fast-moving, a CEO can’t afford to sit in the executive suite and guess,’Ivester says. He believes that many of America’s executives ‘are getting terribly isolated.’41. The writer says that ‘Goizueta had recognized Ivester’s drive’ (Paragraph 1). What does drivemean?A. Talent.B. Genius.C. Energy.D. Mind.42. What is Dough Ivester’s previous job?A. Foreman.B. Accountant.C. Teacher.D. CEO.43. ‘They give A pluses, don’t they?’ (Paragraph 2) Who is Ivester’s father referring to when hesays they?A. Ivester’s teachers.B. Ivester’s parents.C. Ivester’s classmates.D. Ivester’s colleagues.44. Which of the following words refers to a time of high unemployment and poverty?(Paragraph 2)A. Mill.B. Religion.C. Saver.D. Depression.45. Which of the following words means ‘very determined to succeed’? (Paragraph 3)A. Powerhouse.B. Constantly.C. Driven.D. Set.46. What does the sentence ‘Dress the part (he is opposed to casual Fridays)’? (Paragraph 5)A. Always wear uniforms at work.B. Always wear casually at work.C. Always dress properly for work.D. Always dress the way you like.47. Where does Coca-Cola’s most profits come from?A. Americas.B. Europe.C. Asia.D. Overseas.48. Ivester believes that many American executives ‘are getting terribly isolated.’ What is Ivesterdoing to avoid becoming cut off from his staff?A. Considering everything in terms of people at all levels.B. Satisfying what people at all levels require.C. Working with people at all levels.D. Communicating freely with people at all levels.49. Which of the following words means ‘Get a feeling of satisfaction from doing something’?(Paragraph 7)A. Afford.B. Thrive.C. Isolate.D. Insist.50. The most suitable title for this passage may be _______.A. President of Coca-ColaB. Chief Executives of Coca-ColaC. The Real Douglas IvesterD. Focus on Douglas IvesterQuestions 51 to 60 are based on the following passage.1Steve Redwood, a London-based management consultant with Price Waterhouse, tells of a client who had brought together a team from eight different countries to work on a project.‘T he national stereotypes applied,’ he says. ‘The people from Switzerland and Germany were mainly interested in the way the project organized. The people from Spain took a much more intuitive approach. The British had a high level of skepticism about whether the whole thing really mattered. Language was not the issue. It was more basic than that.’2Behind this lies the most fundamental problem of all: the fact that outside a handful of companies – Lowell Bryan, a senior partner with McKinsey in New York puts it at between a dozen and 20 worldwide – even the biggest corporations are dominated by the culture of the home country.3‘Outside that handful,’ Mr Bryan says, ‘companies are very German, or very British, or very American. One big difference with American companies is they think globalization means Americanizing the world. Others don’t have that arrogance.’4If top management all come from the home country, that makes it much more difficult to attract and keep a global pool of talent. ‘People know when they fit in and when they don’t,’Mr Bryan says. ‘That’s true even of national companies: there’s a tendency for people to have gone to the same school, or all have trained as engineers. It’s even more true when i t comes to where you grew up.’5The problem lies not in attracting people – a talented Indian or Korean manager will typically want early experience with a multinational –but in keeping them. ‘People will join the company to learn,’ Mr Bryan says, ‘but unl ess they feel they’re part of the company, they’re going to leave, and exploit the brand status of the company in their next job.’6Given the importance of local cultures within the global company, an obvious question is how to appraise and identify talent around the world on a consistent basis. Richard Greenhalgh, head of management development and training at Unilever, says that the company has been working on this for the past four years. ‘We’ve been developing a set of11 management competencies we can use worldwide,’ he says.7‘The aim is to have a clear objective measure of potential. We measure such things as entrepreneurial drive, the ability to lead and develop others, and integrity. That makes up a common core of behaviors. We’ve tested it, and so far it seems to be culturally transferable.’51. Which expression in Paragraph 1 matches the meaning ‘someone whose job is to give adviceto companies’?A. Corporate leader.B. Top manager.C. Management consultant.D. Corporate management.52. Which expression in Paragraph 2 matches the meaning ‘a basic difficulty’?A. Home country.B. fundamental problem.C. Management consultant.D. Intuitive approach.53. In Paragraph 3, ‘globalization’ means _______.A. operation in AmericaB. operation in the home countryC. operation in many placesD. operation all around the world54. According to Paragraphs 1-4, which of the following statements is true?A. Managers from different countries approach tasks in different ways.B. Lots of companies worldwide are truly international.C. American companies think that globalization means developing an international culture.D. In national companies, it’s common for people to come from different backgrounds.55. In Paragraph 5, the problem with employing people with different national backgrounds is_______.A. recruiting themB. motivating themC. developing themD. making them stay56. In Paragraph 5, if they don’t feel part of the company, they will _______.A. stayB. leaveC. cause troubleD. beat employers57. In Paragraph 5, in applying for their next job, they will _______.A. mention the company they have left so that people know where they have workedB. not mention the company they have leftC. criticize the company they have leftD. explore the company they have left58. In Paragraph 6, if you do something on a _______ basis, you use the same standards and rulesin every situation.A. givenB. localC. worldwideD. consistent59. In Paragraph 6, if something that is used in one culturecan be used in another, it is culturally_______.A. madeB. entrepreneurialC. transferableD. potential60. The most suitable title for this passage may be _______.A. Corporate CultureB. National CharacteristicsC. International IntegrityD. Corporate Culture and National Charac teristics ★答题卡空间有限，以下部分请注意控制答题篇幅。

商务英语中级阅读试题及答案商务英语中级阅读试题及答案A systematic solution:Suppose you had an assistant who screened and selected only the quality books for you. ____ (8)____ . So you could obtain a working knowledge of the book’s contents in a fraction of the time. Now you can have that assistant with Executive Book Summaries. Every month, you receive quick-reading, time-saving summaries of the best new business books. ____(9)____ . This means that rather than taking five to ten hours to read, it takes just 15 minutes!How you’ll benefit.Executive Book Summaries, designed for the busy executive, are a solution to the growing management problem of too much to read and too little lime to do it.Improve your business confidence.You gain a real understanding of the key points of the best new business books.Learn more, remember more.We’ve taken account of extensive research into the memory functions of the human brain ____(10)____ .Get ideas you can use.____(11)____ . In a summary, these ideas are more accessible and ‘actionable’.Cut hundreds of hours off your reading load.How often have you opened a new book with great expectations - only to find it a huge disappointment? ____(12)____ The books we summarise cover just about every subject you need to know, from management techniques to guidance onyour career.Do not mark any letter twice.A) These introductory texts are the most important books and using them can pay big dividends.B) Discover practical tips and techniques you can apply without delay.C) In order to avoid this problem, we select for you only the truly worthwhile titles and reject the rest.D) According to studies published in psychology journals, you retain the content of a summary better than a book.E) He or she would take the most important ideas from each one, and compile them into a neat executive summary.F) With the breadth and depth of knowledge gained from books, it is less likely that you’ll be caught off guard.G) Each contains all the key points in the original book, but instead of 200 to 500 pages there are only eight pages.H) There’s a sample of the superb business titles that we summarise for you.I) With all the reading you have to do in the normal course of your work, you find it impossible to keep up with all the new business books.参考答案：8.E 9.G 10.D 11.B 12.C。

WRITINGPART ONEYou work for a company which is going to buy a set of equipment from China. You are asked to translate a lot of specifications and instructions within four months, which is impossible. Therefor you decide to advertise for two experienced translators as soon as possible.. Write a short note to Mr. Max Remington ,the Public Relation‘s manager. Ask for an advertisement for two translators.. Explain the reason.. Mention your urgency.. Write 30-40 words on your Answer Sheet.PART TWOYou work in the Market Survey institute. After careful research ,you receive four charts.Read the following charts which show , the trend of consumer confidence, real hourly wages, employment and credit development. The years are given ,while the other numbers are not presented. But the lines in the charts clearly show , the directions of development.. Use the information in the charts to write a report (about 100- 120 words) analyzing the reason why the consumer confidence increases.. Write on your Answer Sheet.写作部分参考答案(Sample for reference)PART ONE .Dear Mr. Max Remington ,As our company is purchasing a set of equipment ,a lot of materials -have to be translated, which is impossible to do within four months. Could you advertise for two experienced translators in the newspapers? It is urgent.PART TWONear the end of 1994, people suddenly become "rich‘’, buying a lot of things. We have received the report that the real hourly wages of workers become even less ,so they do not have enough money to buy so many things. Although the employment is rising towards the end of 1994 ,the growth is very slow. Therefore ,not many people find jobs to earn enough money to buy goods. Then where does the big consumer confidence come from? We have discovered that people overspend with various credit cards ,buying goods. And they are not worried about returning the borrowed money. This it is our turn to be concerned about this kind of consumer confidence.WRITINGPART ONEMr. Lee is going to buy a large amount of electronic componentsfrom your company. He also shows an interest in your company‘s PCX phone machine, which is in the charge of Mr. Angus Beard, your colleague. Mr. Lee would like to bring 10 samples and some brochures back home to make a trial sale.. Write a short note to Mr. Angus Beard ,one of your colleagues.. Tell him the fact that Mr. Lee is interested in PCX phone.. Mention the number he wants to have.. suggest their direct contact.. Write 30-40 words on your Answer Sheet.PART TWOYou are a clerk in Lucky Tourism Company. You are responsible for arranging travelling lines. One day ,you received the data as follows :Read the following table which shows the changes in the way people spend their holidays. The table divides the tourism business into four parts ,telling the different percentages in 1980 and in 1990 ,from which you will notice the trend of current tourism business.. Use the information in the table to write a short report (about 100-120 words) emphasizing changes of the main business for your company.. Write on your Answer Sheet.WHERE PEOPLE SPEND THEIR HOLIDAYS1980 1990Travelling abroad 12% 23%Going to seaside 38% 32%Camping 9% 35%Staying at home 41% 10%Total 100% 100%写作部分参考答案(Sample for reference)PART ONEDear Mr Beard,Mr. Lee ,one of my old clients ,has interest in our PCX phone machine. He would like to bring 10 samples and some brochures back home to make a trial sale. You may contact him directly on Tel 3108881.PART TWONowadays, less people like to spend their holidays at home. More people go camping outside or even travel abroad. The changes are caused mainly by three factors. First ,people become more open. Instead of staying at home, they visit foreign countries to know the different races. Secondly ,in the 1990s , house wives are more free from the heavy housework with more and more household utensils. Families are very happy to spend holidays outside with mothers or wives. Thirdly, travelling abroad can also mean enjoying comfortable weather in another country. Therefore less people go to crowdedseaside ,they turn to other ways.WRITINGPART ONEYou have received a fax from a customer who in the fax complained that he had received 100 green colour bicycles instead of 50 green and 50 blue colour bicycles. In order to solve the problem and find out the facts ,you write a short note to the warehouse.. Write a short note to Mr. Randy Simon ,who is in charge of delivering goods from warehouse.. Tell him about the claim.. Mention the date of delivery.. Ask for the duplicate invoice. .. Write 30-40 words on your Answer Sheet.PART TWOyou work for Alla ,a shop which sells upmarket clothing. You are asked to find a way to increase the profits of your shop.Read the following figure showing the results of a survey of two upmarket specialty shops.Point A refers to your shop. Point B refers to Betty Fashion shop ,your main competitor, near your shop. . Use the figure to write a report (about 100- 120 words)recommending ways of improving the quality and pricing of your shop.. Write on your Answer Sheet.写作部分参考答案(Sample for reference)PART ONEDear Mr. Simon,A customer complained that he had received 100 green coloured bicycles instead of 50 green and 50 blue colour bicycles ,which had been shipped on 11th May. Could you please send me the immediate invoice under contract No. TXI 2- 1 in duplicate?PART TWOBoth Betty Fashion Shop and our shop are in city centre ,therefore ,we have almost the same customers. But there exists a fact that customers are more likely to spend their money in Betty shop. After careful research ,we notice that ,although Betty shop has higher prices ,they also have more fashionable clothes. Compared with Betty Shop, our real prices are not high, but the comparative prices to fashion are high. Therefore ,if our shop decides to increase the profits, we`should purchase highly fashionable clothes ,at least as fashionable as Betty Shop ,with the prices lower than Betty Shop's. As .customers hate increasing prices ,it is better to do this gradually.WRITINGPART ONEThe staff in your office decided to spend holidays together this year. While reading the new you are attracted by the advertisement of the Grand Palazzo Hotel in Italy. No one in your office has ever been to Italy. So you want your secratary to contact the hotel through telephone.. Write a short message to Ms. Emily Malan ,your secretary.. Suggest the Visit to Italy.. Give the hotel telephone number to her.. Ask her to contact with that hotel.. write 30-40 words on your Answer Sheet.PART TWOYou work for Global institute inc. , which produces softwares. You are responsible for Quality Management System.Study the following graph which shows the effort taken by your company and IBI Inc , your main competitor. In the graph ,the Quality Management is divided into five parts.. Use the information in the graph to write a short report (about 100 120 wards) suggesting ways of improving the quality management of your company.. Write on your Answer Sheet.写作部分参考答案(Sample for reference)PART ONETo : EmilyAs on one in the office has been to Italy, it will be a good idea to visit it. We may stay in the Grand Palazzo Hotel and the telephone is 809. 775. 3333. Please contact them to get further information.PART TWOHow to improve Quality Management System with limited capitals? That is the key to success. After careful study of IBI Inc 'our main competitor ,we find that they spend some money in Customer Service and Vender inspections which are vital to Quality Management. As we know, softwares are developed quickly. Customers and venders know clearly what they need. Therefore, we should develop programmes based on information through Customer Service and Vender inspections. Another fact with our attention is that although IBI Inc.’s Plant productivity is not high, they can sell out their new, high-quality softwares quickly as they have a very good Quality Control System. Therefore, we should adjust the capitals.WRITINGPART ONE考试大论坛You work for a company which is going to buy a set of equipment from China. You are asked to translate a lot of specifications and instructions within four months, which is impossible. Therefor you decide to advertise for two experienced translators as soon aspossible.. Write a short note to Mr. Max Remington ,the Public Relation's manager. Ask for an advertisement for two translators.. Explain the reason.. Mention your urgency.. Write 30-40 words on your Answer Sheet.PART TWOYou work in the Market Survey institute. After careful research ,you receive four charts.Read the following charts which show , the trend of consumer confidence, real hourly wages, employment and credit development. The years are given ,while the other numbers are not presented. But the lines in the charts clearly show , the directions of development.. Use the information in the charts to write a report (about 100- 120 words) analyzing the reason why the consumer confidence increases.. Write on your Answer Sheet.写作部分参考答案(Sample for reference)PART ONEDear Mr. Max Remington ,As our company is purchasing a set of equipment ,a lot of materials -have to be translated, which is impossible to do within four months. Could you advertise for two experienced translators inthe newspapers? It is urgent.PART TWONear the end of 1994, people suddenly become "rich'’, buying a lot of things. We have received the report that the real hourly wages of workers become even less ,so they do not have enough money to buy so many things. Although the employment is rising towards the end of 1994 ,the growth is very slow. Therefore ,not many people find jobs to earn enough money to buy goods. Then where does the big consumer confidence come from? We have discovered that people overspend with various credit cards ,buying goods. And they are not worried about returning the borrowed money. This it is our turn to be concerned about this kind of consumer confidence.。

商务英语中级试题及答案一、听力理解（共20分）1. 根据所听对话，选择正确的答案。

A. 会议将在下午3点开始。

B. 会议将在下午4点开始。

C. 会议将在下午5点开始。

D. 会议将在下午6点开始。

[答案：B]2. 根据所听对话，选择正确的答案。

A. 客户对产品非常满意。

B. 客户对产品有些不满。

C. 客户对产品非常不满。

D. 客户对产品没有意见。

[答案：A]3. 根据所听对话，选择正确的答案。

A. 订单将在下周一发货。

B. 订单将在下周二发货。

C. 订单将在下周三发货。

D. 订单将在下周四发货。

[答案：C]二、阅读理解（共30分）1. 阅读以下商务邮件，并回答问题。

Dear Mr. Smith,We are pleased to inform you that your order has been processed and will be shipped out within the next 48 hours. Please find the attached invoice for your records.Best regards,John Doe问题：订单将在多长时间内发货？A. 24小时内B. 48小时内C. 72小时内D. 96小时内[答案：B]2. 阅读以下商务邮件，并回答问题。

Dear Ms. Johnson,Thank you for your inquiry regarding our new product line. We will provide you with a detailed product catalog and a price list next week.Looking forward to your response.Best regards,Jane Smith问题：客户将何时收到产品目录和价格表？A. 本周B. 下周C. 两周后D. 一个月后[答案：B]三、完形填空（共20分）阅读下面的商务文章，从所给选项中选择最合适的一项填入空白处。