常用语句
每日一句
7、Good morning, sir!/ Good afternoon, sir!/ Good evening, sir! How may I help you?早上好/下午好/晚上好，先生！有什么可以帮到您的吗？
8、Have you made any reservation?您有预订吗？
9、Can you tell me who make the reservation for you?可以告诉我是哪位帮您订的呢？
10、Just a moment , please!请稍等！
11、Yes ,I find your reservation.是的，我查到您的预订了。
12、Sorry, I can’t find your reservation in our system.对不起，我们找不到您的预订。
13、What kinds of room would you like to book?您想订什么样的房间呢？
14、Excuse me ,sir! I want to confirm your reservation.先生，我想跟你确认一下您的订单。
15、You booked a single room with a king size bed.您订的是一间大床的房间的。
16、Your room rate is xxx RMB after 50% discount and included one breakfast.您房间的房价打完5折后是人民币XXX包含一份早餐。
17、If you need one more breakfast ,maybe we have to charge you 65RMB.如果您想再加一份早餐的话，我们要加收你65元。
18、How would you like to pay your deposit?您是如何付押金呢？
19、Sir ,would you like to sign here, please?先生，请在这签名。
20、You room is on the 5th floor.您的房间在5楼。
21、The elevator is over there.电梯就在那边。
22、Tomorrow morning you can take your room key to our Thai restaurant or western restaurant have breakfast.明天早上您可以带上房卡到我们的泰餐厅或西餐厅使用自助早餐。
23、The service time is from 6:30 to 11:00。营业时间从早上6：30到11：00
24、The concierge is just beside the gate of Dong Hui Building. 礼宾部就在东晖楼大门的旁边。
25、I will send it to your room at once.我会将它马上送到您的房间。
26、Can you tell me what’s your room NO?您可以告诉我您住几号房吗？
27、Sorry, Sir! The telephone is no answer ,maybe your friend is not in the room.对不起，先生！电话没人接听，您朋友可能不在房间。
28、Would you like to leave a massage for him?您要给他留言吗？
29、I assure you I will inform he immediately.我向您保证马上通知他。
30、Is there anything else I can do for you?还有什么可以帮到您的吗？
31、I hope you will enjoy your stay with us.祝您入住愉快！
东总1．请提宝贵意见
Please put forward some suggestions
2.酒店的出其不意租车二十四小时提拱服务
Taxi service is available all day in our hotel
3.我们希望能再次见到您
We hope to see you again
4.加一张床每天100/125元
Its one hundred for one extra bed
5.要把它入到房费里吗
Would you like to put that on your hotel bill /room rate 6.
