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ka酒店餐饮服务用语el酒店餐饮服务用语(一) 基本常用语问候语1、早上好,先生. Good morning, Sir.2、您好! Hello.How do you do? 3、很高兴见到您 Glad to meet you.4、欢迎到我们酒店来 Welcome to our hotel.5、愿您在我们酒店过得愉快I hope you’ll enjoy your stay with us. 祝贺语6、祝贺您! Congratulations!7、生日快乐 Happy birthday!8、新年快乐 Happy New Year!9、圣诞快乐 Merry Christmas!10、祝您好运 Good luck to you!11、祝您成功 Wish you every success!12、祝您旅途愉快 A pleasant journey!答谢和答应语13、谢谢您 Thank you (very much)! 14、谢谢您的帮助 Thank you for your help. 15、太感谢您了It’s very kind of you.16、别客气不用谢You are welcome./ Not at all. / Don’t mention it.17、很高兴为您服务It’s my pleasure.道歉语18、很抱歉I’m sorry.19、对不起 Excuse me.20、对不起,让您久等了 Sorry to have kept you waiting. 21、我为此道歉I apologize for this. 征询语22、我能帮您什么吗? Can I help you? /What can I do for you?23、有什么能为您效劳的? Is there anything I can do for you?24、我能借用您的电话吗? May I use your phone? 25、我可以知道您的名字吗? May I have your name please? 26、您可以把名字签在这儿吗? Can you sign here, Sir? 27、先生,您想要点什么? What would you like, Sir? 指路用语28、上楼 Go upstairs 下楼 Go downstairs. 在二楼It’s on the second floor.29、请这边走 This way, please.30、往右转 Turn right, please.31、在大厅靠近大门It’s in the lobby near the main entrance.32、在走廊尽头It’s at the end of the corridor. 提醒用语33、请走好 Mind your step.34、请当心 Be careful, please.135、请别遗忘您的东西 Please do not leave anything behind.36、请不要在这里抽烟 Do not smoke here, please. 告别语37、等会儿见 See you later.38、明天见 See you tomorrow.39、再见,谢谢您的光临 Good bye and thank you for your coming.40、再见,希望再见到您 Good bye and hope to see you again.41、一路平安! Have a nice trip.(二) 餐厅服务中常见用语预订1、 Good morning/afternoon/evening.(The name of the restaurant and your name)May I help you?早上/下午/晚上好，某某餐厅，我能为您做些什么,2、 How many people ,please?请问共有多少人用餐,迎宾3、 Good morning/afternoon/evening. Welcome to our restaurant.早上(中午、晚上)好，欢迎光临。
酒店餐厅常用英语口语1.酒店餐厅常用英语口语1.Room Service，may help you？送餐服务，有什么可以帮您？2.Would you please bring me some breakfast？请为我送来一份早餐，好吗？3.At what time would you like your breakfast？您希望什么时候把您的早餐送来？4.A Continental breakfast or American breakfast？是要欧式早餐还是美式早餐？5.With coffee or tea？需要咖啡还是茶？6.For how many people，please？请问要几个人的送餐？7.I will bring it up right away. 我马上把它送上来。
8.Good morning，here is the Continental breakfast you ordered.早上好，这是您点的欧式早餐。
9.Would you like to have something else besides the Continental breakfast？除了欧式早餐，你还想要点别的吗？10.Would you please sign the bill？请您在帐单上签名好吗？11.Thank you，enjoy your breakfast please，good-bye. 谢谢，请慢用，再见。
12.It won’t take long to prepare for your breakfast. 您的早餐不会用太长时间准备。
2.酒店餐厅常用英语口语1.Good afternoon，sir. Welcome to the International Hotel. 下午好，先生，欢迎光临国际大酒店。
2.How many pieces of luggage do you have?请问您一共有几件行李?3.I’ll show you to the Reception Desk. This way，please. 我带您到接待台，这边请。
餐厅服务员用语英文和翻译
在餐厅工作的服务员需要掌握一些基本的用语和短语，以便更好地与客人交流和提供优质的服务。
以下是一些常见的餐厅服务员用语的英文表达和中文翻译：
问候客人
•Good morning/afternoon/evening! - 早上好/下午好/晚上好！
•Welcome! - 欢迎光临！
•Hello, how are you today? - 你好，今天过得怎么样？
服务需求
•What can I get for you? - 请问您要点什么？
•May I take your order? - 我可以帮您点餐吗？
•Would you like something to drink? - 您想要喝点什么？
提供建议
•Our special today is… - 今天的特色菜是…
•I recommend the… - 我推荐…
确认订单
•Is there anything else I can get for you? - 还有其他什么我可以为您效劳的吗？
•Are you ready for the bill? - 您要结账了吗？
结束交谈
•Thank you for dining with us! - 谢谢光临！
•Have a nice day/evening! - 祝您今天/晚上愉快！
•Goodbye, see you next time! - 再见，下次再见！
以上是一些餐厅服务员在工作中常用的用语和短语，希望能帮助您更好地理解和沟通。
祝您在餐厅就餐愉快！。
酒店餐饮英文常用语Essential English Phrases for Hotel Dining Service. Greeting and Seating Guests:Welcome to [hotel name], may I assist you?How many guests will be dining today?Do you have a reservation under [last name]?Please follow me to your table.Taking Orders:May I take your order, please?Can I start you off with drinks?What would you like to drink?Are you ready to order your food now?Would you like an appetizer or soup to start?What would you like for your main course?Do you have any special requests or dietary restrictions?Serving Food and Drinks:Your drinks will be right out.Here are your appetizers.Enjoy your meal.Is everything to your satisfaction?May I take your empty plates?Checking In on Guests:Are you enjoying your meal?Can I get you anything else?How is everything tasting?Clearing the Table:May I clear your plates?Are you finished with your drinks?Can I offer you dessert or coffee?Taking Payment:Your check is $X.XX.Would you like to pay with cash or credit card?Do you need an itemized receipt?Other Common Phrases:Please wait a moment.I will be back shortly.Let me check on that for you.I apologize for the delay.Thank you for dining with us tonight.We hope to see you again soon.Industry-Specific Terms:Amuse-bouche: A small complimentary appetizer served before the meal.Appetizer: A small dish served before the main course,meant to stimulate the appetite.Buffet: A self-service style of dining where guests can select their own dishes from a variety of options.Entree: The main course of a meal.Prix fixe: A menu that offers a set number of courses for a fixed price.Sous chef: A chef who assists the head chef.Tasting menu: A multi-course menu designed to showcase the chef's culinary skills.Pronunciation Guide:Amuse-bouche: ah-myooz-boosh.Appetizer: app-uh-tie-zuhr.Buffet: boo-fay.Entree: ahn-truh.Prix fixe: pree fee.Sous chef: soo-shef.Tasting menu: tays-ting men-yoo.Tips for Effective Communication:Use clear and concise language.Speak slowly and enunciate your words.Maintain eye contact with guests.Be polite and respectful at all times.Use synonyms and avoid repetition to enhance your vocabulary.Be familiar with common food and drink terms.Be aware of potential cultural differences in dining etiquette.。
餐厅服务员英语基本用语和翻译在餐厅工作是一项需要与各种客人打交道的职业，尤其是在国际化的环境中，掌握一些基本的英语用语可以帮助服务员更好地与客人沟通。
本文将介绍一些餐厅服务员常用的英语用语及其中文翻译，帮助读者更好地了解餐厅服务员工作中的基本沟通方式。
问候客人1.Good morning/afternoon/evening. 早上好/下午好/晚上好。
2.Hello, welcome to our restaurant. 您好，欢迎光临我们的餐厅。
3.How many are in your party? 您们几位？询问客人需求1.Are you ready to order? 您准备好点菜了吗？2.What would you like to drink/eat? 您想喝/吃什么？3.Would you like to see the menu? 您想看一下菜单吗？4.Do you have any dietary preferences or restrictions?您有特殊的饮食偏好或限制吗？接受订单1.I’ll have the steak, medium rare. 我要一份牛排，五分熟。
2.Can I get the pasta with marinara sauce, please? 我想要番茄酱意大利面，可以吗？3.I’ll take a glass of red wine. 我要一杯红葡萄酒。
服务互动1.Is everything to your satisfaction? 一切满意吗？2.How is your meal? 饭菜还好吗？3.Can I get you anything else? 还需要我帮你什么吗？结账1.Here is your bill. 这是您的账单。
2.Would you like to pay by cash or card? 您想用现金还是卡支付？3.Thank you for dining with us. 感谢您光临。
服务员用语餐厅英文在餐厅工作是一项需要与顾客密切接触的工作。
作为服务员，掌握一些基本的餐厅用语和常用英文口语能够帮助提供更好的服务体验。
下面是一些常见的服务员用语餐厅英文，希望可以帮助您更好地了解和使用：接待顾客1.欢迎光临。
- Welcome.2.请问您有预订吗？- Do you have a reservation?3.请跟我来，这边请。
- Please follow me, this wayplease.点菜服务1.您已经决定好要点什么了吗？- Have you decidedwhat you would like to order?2.我们有特色菜推荐，您可以考虑一下。
- We havesome specialty dishes you may want to consider.3.我们这里提供特别的配餐服务，您可以选择搭配。
-We offer special pairing options for your meal.服务用语1.请问您需要加餐吗？- Would you like to addanything else to your order?2.请稍等，我会立刻为您办理。
- Please wait amoment, I will take care of that for you right away.3.请问您对这道菜满意吗？- Are you satisfied withthis dish?结账用语1.您可以在这里付款。
- You can pay here.2.谢谢您的光临，希望您用餐愉快。
- Thank you fordining with us, we hope you enjoyed your meal.3.请再次光临。
- Please come again.以上是一些常见的服务员用语餐厅英文，希望这些简单的用语可以帮助您更好地与顾客进行沟通，提供更加周到的服务。
记得多多练习，熟能生巧！。
酒店业常用英语一、前台接待英语1. Hello, welcome to our hotel. 你好，欢迎来到我们的酒店。
2. How many people are there in your group? 您的团队有多少人？3. Would you like to make a reservation? 您想预订房间吗？4. We have a double room available for you. 我们有一间双人房可供您使用。
5. Here is your room key. 这是您的房间钥匙。
6. Do you need any assistance with your luggage? 您需要帮忙搬运行李吗？7. Please let us know if you need anything else. 如果您需要其他任何东西，请告诉我们。
二、客房服务英语1. Good morning, is there anything else you need? 早上好，您还需要其他东西吗？2. Would you like a wake-up call? 您想要叫醒服务吗？3. Your breakfast has been delivered to your room. 您的早餐已经送到您的房间。
4. Please let us know if there is anything wrong with your room. 如果您的房间有任何问题，请告诉我们。
5. We will send someone to clean your room in a few minutes. 我们会在几分钟内派人去打扫您的房间。
三、餐饮服务英语1. Do you have a reservation for dinner? 您有预订晚餐吗？2. Would you like to be seated in the main dining room or the private room? 您想在主餐厅还是包间就餐？3. Here is the menu. 您看菜单。
饭店服务员英语服务用语在餐厅工作的服务员是饭店的重要一环，他们需要使用流利的英语与顾客进行沟通，提供专业的餐饮服务。
下面是一些常用的英语服务用语，供服务员参考：1.迎接顾客–Welcome to our restaurant! 欢迎光临我们的饭店！–How many in your party? 请问您几位？–Would you like a table by the window? 您想要靠窗的座位吗？2.菜单点餐–Have you decided what you’d like to order? 您已经决定好想要点什么了吗？–Can I take your order now? 我现在可以帮您点餐吗？–Would you like any appetizers or drinks to start? 您想要先来点前菜或饮料吗？3.上菜和确认–Here is your dish. Enjoy your meal! 这是您的菜，请慢用！–Is everything to your satisfaction? 请问这道菜合您的口味吗？–Can I get you anything else? 您还需要其他什么吗？4.结账–Are you ready for the bill? 您准备好付账了吗？–How would you like to pay? 您想要如何支付？–Thank you for dining with us. 感谢您光顾！5.客户反馈–Did you enjoy your meal? 您的用餐体验如何？–Is there anything we can improve upon? 有什么地方需要改进的吗？–Your feedback is valuable to us. 感谢您的反馈。
以上是一些在饭店工作时常用的英语服务用语，服务员需要灵活运用这些用语，提供优质的服务，让顾客感到满意。
酒店基本服务用语中英文（全文5篇）第一篇：酒店基本服务用语中英文酒店基本服务用语一、欢迎和问候语：1)Good morning(afternoon, evening),sir(madam).早上(下午、晚上)好，先生(夫人)。
2)How do you do ?您好！(初次见面)How do you do ?您好！Glad to meet you.很高兴见到您。
3)How are you ?您好吗？Fine , thanks.And you ?好的，谢谢。
您呢？4)Welcome to our hotel(restaurant, shop).欢迎您到我们宾馆(餐厅、商店)来。
5)Wish you a most pleasant stay in our hotel.愿您在我们宾馆过得愉快。
6)I hope you will enjoy your stay with us.希望您在我们宾馆过得愉快。
(客人刚入店时)I hope you are enjoying your stay with us.希望您在我们宾馆过得愉快。
(客人在饭店逗留期间)I hope you have enjoyed your stay with us.希望您在我们宾馆过得愉快。
(客人离店时)7)Have a good time!祝您过得愉快！二、电话用语8)I’m Shangshui Hotel, Front Desk..Can I help you ?山水大酒店，前厅。
需要帮助吗？9)Sorry , I’ve dialed the wrong number.对不起，我拨错号了。
10)May I speak to your General Manager?能和你们总经理说话吗？Speaking.我就是。
11)Sorry.He is not in at the moment.对不起，他现在不在。
Would you like to leave a message ?您要留口信吗？12)Pardon ?对不起，请再说一遍好吗？I beg your pardon ?对不起，请再说一遍好吗？三、祝贺语13)Congratulations!祝贺您！14)Happy birthday!生日快乐！15)Happy New Year!新年快乐！16)Merry Christmas!圣诞快乐！17)Have a nice holiday!节日快乐！18)Wish you every success!祝您成功！四、答谢和答应语19)Thank you(very much).谢谢您(非常感谢)。
常用餐饮服务英语99句1.Welcome to our hotel. 欢迎到我们的酒店来！2.Good night. 晚安（晚间告别用）3.have a good rest. 祝您休息好！4.See you later (tomorrow). 以后（明天）见！5.Hope to see you again soon. 希望不久再见到您！6.Have a good time. 祝您过得愉快！7.We wish you a pleasant stay in our hotel.愿您在我们饭店过得愉快！8.Please don’t leave anything behind.请不要遗忘你的东西。
9.Watch your step! 请走好！10.We wish you a pleasant journey. 祝您旅途愉快！11.Have a nice trip! 一路平安！12.All the best! 万事如意。
13.Take care! 多保重！14.Good luck! 祝您好运！15.Thank you for coming. 谢谢您的光临。
16.I’m very grateful to you. 非常感谢您。
17.It’s very kind of you. 谢谢，您真客气。
18.You are (most) welcome. 不用谢，不用客气。
19.Not at all. 不用谢。
20.My pleasure.(or with pleasure) 很高兴能为您服务。
21.Glad to be of service. 很高兴为您服务。
22.At your service .乐意为您效劳。
23.I’m sorry. 很抱歉。
24.Excuse me. 对不起。
25.I’m terribly sorry. It’s my fault.非常抱歉，那是我的过错。
26.I’m awfully sorry for my carelessness.对于我的粗心大意我非常抱歉。
酒店英语常用语1、Welcome to the Guangdong Foreign Businessmen Club/Hotel. 欢迎光临外商活动中心。
2、Welcome to our restaurant. 欢迎光临我们酒店。
3、We’re glad to see you again. 我们很高兴能再见到您。
4、May I have your name, please? 请问您叫什么名字？5、Your initials, please? 请问您的名字首写字母？6、May I have your first name? 请告诉我您的名字。
7、May I take your order now? 我现在为您下单好吗？8、May I have your room number? 请您告诉我您的房间号，好吗？9、May I have your signature, sir?……here please. 先生，请您把名字签这儿，好吗？10、May I know who I’m talking with?(打电话时用) 请问您是哪位？11、May I ask who is next? 请问下一位是哪位？12、May I be of service, madam? 请问这位夫人，我能为您做些什么？13、May I recommend our……, sir? 先生，我能为您推荐我们……14、May I help you with……madam? 夫人，我能帮您做……15、Would you like me to book a ……for you? 需要我为您订……16、Would you like to sit by the window? 您喜欢坐在靠窗边的位置吗？17、Would you like to have a cup of tea? 来杯咖啡如何？18、Is there anything else I can do for you, madam? 这儿需要我帮忙吗？19、How about a……您觉得……怎样？20、Have a pleasant stay at our hotel, sir. 愿您在我们中心，一切顺心开心。
21、Have a pleasant stay with us, madam. 夫人，愿您和我们在一起开开心心。
22、Have a nice day! 祝您今天一切都好！23、Have a pleasant evening. 愿您拥有一个愉快的晚上。
24、Have a good weekend! 周末愉快！25、Have a good day. 祝您今天一切都好！26、Enjoy your stay/day. 愿您在这儿玩得开心。
27、Happy New Year! 新年快乐！28、Merry Christmas! 圣诞快乐！29、Happy Birthday! 生日快乐！对一般祝愿的回答：30、You too, Mr……也希望您也一样。
常用酒店英语词汇大全如下：Restaurant 酒店里面的称为餐厅，酒店外的可以叫饭馆或者餐馆都可以B&B 家庭式酒店Boutique hotel 精品酒店Resort 度假村King-size 特大号床Queen-size 大号床Twin beds 双床房Single bed 单床房Double room 双人间Single room 单人间Suite 套房Studio suite 公寓套房Adjoining room 相邻房Connecting room 连通房Executive Floor 行政楼层Bellboy 行李员Concierge 礼宾Receptionist 前台接待Reception/Front desk 前台Coach 旅游大巴Reservation 预订(不是预定)Doorman 门房门童Housekeeping staff 客房清洁人员Room service 客房服务，有时特指客房送餐服务Ground 花园Tip 小费Service charge 服务费Turn down 开夜床服务(指的是傍晚的时候再次整理房间，使客人晚上睡的舒服)Executive room 商务房Shuttle bus 班车Do Not Disturb Sign /DND sign请勿打扰牌Please Make Up sign /PMU sign 请收拾房间牌check-out 退房check-in 登记入住lobby 大堂Owner response: 业主回复Porter门房Hotel Concierge酒店礼宾部Procurement Manager; Purchasing Manager采购部经理Food & Beverage Manager; Catering Manager餐饮部经理Table Hostess餐桌女服务员Kitchen Hand; Kitchen Help;Kitchen Worker厨工Cook; Chef厨师Head Chef厨师长Cook炊事员Assistant Manager大堂副理Lobby Manager大堂经理Tourist Guide导游Sauce Cook调味汁厨师Restaurant Manager饭店经理Rooms Division Manager房务部经理Second Chef副厨师长Second Waiter副领班Trainee Manager见习经理Receptionist接待员Bar Operative酒吧服务员Hotel Accountant酒店会计Chief Accountant; Financial Controller酒店主管会计;财务总监Housekeeping Manager客房部经理Executive Housekeeper; Head Housekeeper客房部主管Chambermaid客房女服务员Head Waiter ;Captain领班Floor Attendant楼层服务员Travel Agent 旅游中介Doorman门童Pantryman配餐员Front Desk Manager前台经理Front Office Supervisor前台领班Front Office Manager前厅经理Assistant Front Office Manager前厅副理Cleaner清洁工Food Checker食品检验员Vegetable Cook蔬菜厨师Materials Manager物料经理Western-Style Restaurant Manager西餐部经理Executive Assistant Manager行政副经理Assistant Banquet Manager宴会部副经理Banquet Manager宴会部经理Night Manager夜班经理Hotel Greeter迎宾员Reservation Manager预订部经理Chinese-Style Restaurant Manager中餐部经理Resident Manager驻店经理Front Clerk; Reception Clerk总台接待员酒店岗位：客房预定room reservation客满fully booked房间种类types of rooms双人房double room标准房standard room双床房twin room高级房superior room豪华房deluxe room商务房executive room套房suite普通套房junior room高级套房senior suite总统套房Presidential suite朝南的房间a room facing south 公寓套房studio room连通房connecting room相邻房adjoining room没有按预定抵店no show确认信letter of confirmation 服务费service charge额外费用extra charge班车shuttle bus全价full price折扣价discounted price标准价rack rate优惠价special price免费complimentary rate特大号床king-size bed大号床queen-size bed推迟postpone空房Vacancy/vacant room取消cancel/cancellation更改change预定book/reserve自动门automatic door登记入住check in结帐check out一件行李a piece of baggage/luggage 背包shoulder bag纸箱cardboard box手提箱briefcase汽车行李箱luggage trunk送行李send up填写fill out名牌name tag夜床服务turn –down service 打扫房间make up稍稍整理tidy up洗衣项目laundry items加快服务express service核对check包间private room菜单menu套餐set menu定满了fully booked租rent计划表schedule推举recommend酒店内设施adapter 连接器brief ease 公文包out of order 坏了coupon奖券Food Mall 食品街Ancient Culture Street古文化街fire sprinkler 灭火喷淋coat hanger 大衣架pillow 枕头heating control 加热控制ice tongs 冰夹chair 椅子bedside table 床头桌ceiling light 顶灯luggage stand 行李架swimming bag游泳袋power socket 电源插座note pad 记事簿shoe basket鞋篮ice bucket 冰桶security latch安全门dry cleaning docket 干洗单breakfast menu 早餐菜单light switch 灯开关air conditioner vent 空调排风口pillow case枕套coffee table 咖啡桌wall paper 壁纸hair dryer 吹风机standing lamp 地灯valet stand 衣物架switch 开关desk chair (与书桌配套的)椅子laundry docket 洗衣单Do Not Disturb Sign 请勿打扰牌DND sign请勿打扰牌chest of drawers 带抽屉的柜厨sheer curtains 纱窗帘desk lamp 台灯television cabinet 电视柜single bed 单人床double bed 双人床desk书桌dusting 去尘toilet brush 马桶刷子refuse bag 废物袋mopping 拖地scrub 檫洗dustpan and brush 簸箕和刷子detergent 清洁剂vacuum cleaner 吸尘器mop 拖把shampoo 洗发水soap 香皂bath foam 浴液sewing kit 针线盒moisturizer 润肤露shower cap 浴帽shoehorn鞋拔shoe shine檫皮鞋Bedside lamp 床头灯smoke detector 烟感器wardrobe 衣柜television guide电视指南Please Make Up sign 请收拾房间牌PMU sign 请收拾房间牌slippers拖鞋drapes 布帘ceiling屋顶Laundry docket 洗衣单window sill 窗台shopping bag 购物袋bookshelf 书架ground floor (英)底，层，一楼cabinet 橱柜switch 开关Venetian blind 百叶窗帘curtain 窗帘wastebasket 字纸篓tea trolley 活动茶几night table 床头柜first floor (英)二楼，(美)一楼folding screen 屏风hanger 挂钩plug 插头wall plate 壁上挂盘Chinese painting 国画elevator, lift 电梯drawer 抽屉second floor (英)三楼，(美)二楼spring 弹簧cushion 靠垫，垫子socket 插座，插口sitting room 起居室voltage 电压floor 楼层，地板carpentry (总称)木器tea table 茶几bedclothes 床上用品quilt 被子mattress 床垫thermos 热水瓶transformer 变压器酒店前台用语：market price 市价cashiers desk 兑换处coin 硬币accounting desk 帐务处check-out time 退房时间voucher 证件price list 价目表check, cheque 支票sign (动)签字interest 利息form 表格reservation 预订reception desk 接待处tip 小费reservation desk 预订处luggage office 行李房spare (形)多余的postpone (动)延期cancel (动)取消travelers cheque 旅行支票pay (动)付款fill (动)填写administration 管理、经营note 纸币registration desk 入宿登记处lobby 前厅luggage rack 行李架visit card 名片identification card 身份证rate of exchange 兑换率conversion rate 换算率charge (动)收费bill 帐单change money 换钱procedure 手续、程序information desk 问询处luggage label 行李标签overbooking 超额订房reasonable (形)合理的cash (动)兑换keep (动)保留、保存bank draft 汇票accept (动)接受procedure fee 手续费fill in the form 填表酒店的种类：Designed hotel 设计酒店boutique hotel 精品酒店certified hotel for tourism 旅游定点旅馆family hotel 家庭旅馆B&B: 经济型酒店resort hotel 度假区酒店酒店部门：电脑部E.D.P.市场营销部sales & Marketing Division销售部Sales Department公关部Public Relation Department预订部Reservation Department客务部Room Division前厅部Front Office Department管家部Housekeeping Department餐饮部Food & Beverage Department康乐部Recreation and Entertainment Department 工程部Engineering Department保安部Security Department行政部Rear-Service Department商场部Shopping Arcade其他：Oriental Plaza: 东方新天地Forbidden city:故宫High-speed wireless internet: 高速无线上网Owner response: 业主回复Expatriates/ expats:外籍人士/外籍员工F&B:餐饮Mansion/ service-apartment:酒店式公寓English tea:英式红茶/英式下午茶CTS:中国旅行社Prepaid cell: 预付型手机Toiletries: 洗漱用品Morning call 唤醒服务。
