chapter4 测试题

三年级朗文英语（3A）测试题Chapter4—6Listening Part （51%）一、Listen and choose the right answer。

（10%）（） 1. A. June B。

July C。

May D. December( ) 2。

A。

16th November B. 25th October C。

18th September D。

1st January（） 3。

A. camera B。

watch C. wallet D。

purse( ) 4. A. smell B. shell C. tell D。

smile（ ) 5。

A. crayons B。

photo C. shoes D. ring( ） 6。

A。

photo B。

phone C。

pond D. potato( ) 7。

A。

how B. what C. which D。

when（ ) 8. A。

45 B。

37 C。

12 D. 64（ ) 9. A。

fifty dollars B. sixty dollars C。

fifty yuan D。

sixty yuan( ） 10. A。

gentle waves B。

fresh air C。

pretty shells D。

salty water 二、Listen and write the letters。

（8%)（） ( ）（ ) （ )( ）（ ) （ ) ( ）三、Listen and “T”，” F”。

听音判断对错,对的写T，错的写F (12%)1. 2. 3。

￥8( ) ( ) （）4。

5。

6。

＄20（ ) ( ） ( ）四、Listen and choose the right answer, write “A" or “B”。

(9％）( ) 1. A. Can you come to our school fair？B. Can you come to our school concert?（） 2。

Chapter 4 (9A) TestClass _____________ Name ____________ No ___________I.Choose the right answer. (36%)1.Mr. John often has milk and bread for ________ breakfast at _______ home.A. the, /B. /, /C. a, /D. /, the2. Our teacher is _______ my work.A. covered withB. kind toC. friendly toD. pleased with3. ______ my teacher, I got full marks in the exam.A. According toB. Listening toC. Saying byD. Talking to4. You’ll do much better _______ you’re more careful with your spelling.A. ifB. beforeC. althoughD. unless5. You have already tried your best, so you ________ worry about the matter.A. can’tB. needn’tC. mustn’tD. couldn’t6. Six of the dishes on the table are clean, _______ are dirty.A. anotherB. the otherC. the othersD. others7. It is over ______ drive from Shanghai to Hangzhou.A. two hours’B. two hour’sC. two hoursD. two hour8. The plane _______ for about ten minutes.A. has leftB. leftC. has been awayD. has taken off9. Simon did as _______ as his brother in the exam. But his friend David did even _______.A. bad, badB. badly, badC. badly, worseD. bad, worse10. Paul is such a boy of independence that he _______ any help.A. needn;tB. doesn’t needC. needsD. isn't need11. The _______ book made all of us very _______.A. interested, interestingB. interested, interestedC. interesting, interestedD. interesting, interesting12. Tom went to school because he felt _______.A. enough wellB. well enoughC. good enoughD. enough good13. The workers recycle the old newspaper and magazines _______ waste them.A. so as toB. so thatC. so that don'tD. so as not to14. Peter’s grandma lives a very comfortable _______.A. lifeB. liveC. livingD. alive15. If you keep on trying studying hard, you will succeed in ________ an exam.A. passB. to passC. passingD. passes16. ______ fun it is to jump into pool or go swimming in summer!A. What aB. HowC. How aD. What17. Could you tell me ________?A. when the palaces change into the Palace MuseumB. when were the palaces changed into the Palace MuseumC. when did the palaces change into the Palace MuseumD. when the palaces were changed into the Palace Museum18. –Sam hurt his leg yesterday. Now he is in hospital. -- _________.A. That’ all.B. That’s all right.C. I hopr you’ll feel better soon.D. I’m sorry to hear that. plete the sentences with the given words in their proper forms. (26%)1.I don’t think there is any __________ fish in the world. (visible)2.Watch __________, you’ll find something different between them. (close)3.Whales are one of the biggest creatures ___________. (live)4.___________, he didn’t pass the exam. (lucky)5.It’s a ____________ to talk to you. (please)6.Could you tell me your ___________ time? (depart)7.We would feel more ___________ and that is good for studying. (comfort)8.I’m __________ sorry for being late. (true)9.It’s __________ believed that science is making life better. (wide)10.He always receives a ____________. (complain)11.His illness is getting ___________. (badly)12.Are the taxi __________ good in Shanghai? (serve)13.Jack made an ___________ for what he did. (apologize)III.Rewrite the following as required.(20%)1.The African Ghost Fish need no food. （反意疑问句）The African Ghost Fish need no food, __________ _________?2.Once a year, the female Ghost Fish lays eggs.（划线提问）________ ________ have you worked as a teacher?3.He sells fish every day.（被动语态）Fish ________ __________ every day.4.It is really sunny today, why don’t you have a picnic?（同意转换）It is really sunny today, why ________ _________ a picnic?5.The teacher was pleased with Mary’s answer. （同意转换）The teacher was _________ ________ Mary’s answer.IV.Fill in the blanks with proper words. (14%)China is famous for its places of historic interest. The most famous place may be the Great Wall. Have you e_________ been to the Great Wall in China? It is located in Beijing. It is one of the wonders of the world and it is k_________ to people all over the world. If you ask a foreigner what he knows about China, he may say “the Great Wall”.The Great Wall has been built long long ago. Everybody in China will tell you that it was built in the Qin Dynasty. In fact people s_________ a long period of time building it in China’s history. We can h_________ tell you how many years it took. We don’t know how many stones were used to build the wall. We don’t know how many people died in building the Great Wall. We j_________ can say that it was built w_________ the blood and sweat of the Chinese working people.The Great Wall has stood there for years and years. It is the pride of the Chinese nation. If you have a c_________ to go the China some day, be sure to go there and have a look at the Great Wall.V.True or false (6%)Different people have different ages. Almost everyone in the world wants to live longer. But not everyone is lucky enough to live over 85. In many parts of the world, people live to a healthy old age. Many people want to know what the secret of their long lives is. In fact, three things seem to be very important: fresh air, fresh food and a simple way of life. The Hunzas, people who live in the Himalayas, are famous all over India for their long and healthy lives. They work near their homes in the clean mountain area. They do not travel a long way by bus, car or train. They do not sit all day in busy offices or factories. They take more exercise and eat less food than people in cities. They eat vegetables grown by themselves. They drink milk taken from their own cows. Their lives are really different from ours. They do not need lawyers, for there is no divorce（离婚）.They do not need doctors, for there is not much illness. They are happy and peaceful people.1.Fresh air is one of the secrets of long lives.2.The more food you have, the healthier you are.3. A simple way of life is good for people.4.Nobody likes to be a policeman in the Humalayas.5.There is no doctors because it is far away from the city.6.Most of the Hunzas have long and healthy lives.。

一年级朗文英语（1B）测试题Chapter4Name __________ Class __________ Score_______Listening Part:一、Listen and choose the right answer.(听录音，选择正确的答案，把编号写在括号内。

)（10%）( ) 1. A. nine B. like C. run( ) 2. A. eating B. skipping C. sleeping( ) 3. A. red B. read C. write( ) 4. A. hippo B. hop C. hamster( ) 5. A. lion B. eleven C. sleep二、Listen and circle the picture. (听音，圈图）（10%）1. 2._____ ________2. 4._________ ________5._________三、Listen and choose the right answer, write “A” or “B”。

(听录音，选择正确的答案，把编号写在括号内。

) (10%)( ) 1. How many ____ are there? ( A. monkeys B. monkey ) ( ) 2. ____ pandas are eating. ( A. Some B. Seven )( ) 3. The tigers are ____ . ( A. flying B. fighting )( ) 4. What are you ____ ? ( A. eating B. doing )( ) 5. The ____ are swimming . ( A. turtles B. hippos )四、Listen and number the pictures.(听音，排序)（10%）（）（）（）（）（）五、Listen and answer the questions.（听音，回答问题，把正确的答案编号写在括号里）10%( ) 1. A There are 8 elephants. B They are 8 elephants.( ) 2. A It is a snake. B It is on the box.( ) 3. A I can climb a tree. B I am climbing a tree.( ) 4. A The rabbits are jumping. B They are turtles.( ) 5. A The zebra is eating. B The zebra has small ears.六、listen and put a tick “√”or cross“×”（听音，判断对错）。

售后客服年终2024年工作总结5篇篇1一、背景随着市场的不断发展和竞争的加剧，售后服务已经成为企业发展的重要组成部分。

作为售后客服团队的成员，我们在过去的一年中致力于提高客户满意度，不断学习和改进服务技能。

本报告旨在回顾和总结过去一年的工作成果和经验教训，为未来一年的工作提供指导。

二、工作内容与成果1. 客户咨询与投诉处理在过去的一年中，我们售后客服团队共接待客户咨询和投诉数千次，通过有效的沟通和解决，使客户满意度得到了显著提高。

我们不断优化咨询和投诉处理流程，建立了一套完善的客户服务体系，确保客户问题能够及时、准确地得到解决。

2. 售后服务满意度调查为了解客户需求和意见，我们开展了售后服务满意度调查。

通过收集和分析客户反馈，我们发现了一些服务中的不足，并针对这些问题进行了改进。

客户满意度调查的结果显示，客户对售后服务的满意度有了显著提升。

3. 售后服务团队建设在团队建设方面，我们通过培训和内部交流活动，提高了团队成员的服务意识和专业技能。

我们还建立了有效的激励机制，鼓励团队成员积极投入工作，提高了团队的凝聚力和执行力。

4. 售后服务流程优化为了更好地服务客户，我们对售后服务流程进行了优化。

我们简化了服务流程，提高了服务效率。

同时，我们还建立了客户服务档案，实现了客户信息的集中管理，为提供个性化服务奠定了基础。

三、经验教训与改进方向1. 提高服务质量虽然我们在提高客户满意度方面取得了一定成果，但我们仍需要进一步提高服务质量。

我们需要加强培训和学习，提高团队成员的专业技能和服务意识。

同时，我们还需要关注客户需求的变化，不断优化服务流程。

2. 加强数据分析能力为了更好地了解客户需求和市场动态，我们需要加强数据分析能力。

我们需要建立更加完善的数据分析体系，收集和分析客户反馈数据，为制定更加精准的服务策略提供依据。

3. 提高客户粘性我们需要通过提供更加个性化和优质的服务，提高客户粘性。

我们可以通过建立客户关系管理系统，实现客户信息的集中管理，为客户提供更加个性化的服务。

TEST BANKCHAPTER 4: ORGANIZATIONAL AND MANGERIAL ISSUES IN LOGISTICS Multiple Choice Questions (correct answers are bolded)1. ___________ and ___________ are the two basic organizational structures associated with logistics.a. Centralized; hierarchicalb. Fragmented; centralizedc. Fragmented; unifiedd. Unified; hierarchical[LO 4.1: To explain organizational structure for logistics; Moderate; Concept; AACSB Category 3: Analytical thinking]2. In a ___________ logistics structure, logistics activities are managed in multiple departments throughout an organization.a. unifiedb. fragmentedc. decentralizedd. matrix[LO 4.1: To explain organizational structure for logistics; Moderate; Concept; AACSB Category 3: Analytical thinking]3. One problem with a ___________ logistics structure is that because logistics activities are scattered throughout a firm, they likely remain subservient to the objectives of the department in which they are housed.a. fragmentedb. matrixc. decentralizedd. hierarchical[LO 4.1: To explain organizational structure for logistics; Moderate; Concept; AACSB Category 3: Analytical thinking]4. In a ___________ logistics structure, multiple logistics activities are combined into, and managed as, a single department.a. hierarchicalb. centralizedc. matrixd. unified[LO 4.1: To explain organizational structure for logistics; Moderate; Concept; AACSB Category 3: Analytical thinking]5. A ___________ logistics organization implies that the corporation maintains a single logistics department that administers the related activities for the entire company from the home office.a. centralizedb. hierarchicalc. unifiedd. command-and-control[LO 4.1: To explain organizational structure for logistics; Moderate; Concept; AACSB Category 3: Analytical thinking]6. A(n) ___________ logistics organization means that logistics-related decisions are made separately at the divisional or product group level.a. fragmentedb. decentralizedc. flexibled. agile[LO 4.1: To explain organizational structure for logistics; Moderate; Concept; AACSB Category 3: Analytical thinking]7. A primary advantage of ___________ logistics is its relative efficiency, whereas a primary advantage of ___________ logistics is its customer responsiveness.a. unified; fragmentedb. unified; decentralizedc. centralized; decentralizedd. fragmented; centralized[LO 4.1: To explain organizational structure for logistics; Difficult; Synthesis; AACSB Category 3: Analytical thinking]8. Which of the following is an advantage of a decentralized logistics organization?a. It can be less expensive than a centralized organization.b. There are good opportunities for freight consolidation.c. There is better control over company data.d. It can be responsive to customer service requirements.[LO 4.1: To explain organizational structure for logistics; Difficult; Synthesis; AACSB Category 3: Analytical thinking]9. Which of the following is an advantage of a centralized logistics organization?a. It can be less expensive than a decentralized organization.b. It has good opportunities for freight consolidation.c. It can be responsive to customer service requirements.d. It is easier to manage than a decentralized organization.[LO 4.1: To explain organizational structure for logistics; Difficult; Synthesis; AACSB Category 3: Analytical thinking]10. ___________ organizational design has its foundations in the command-and-control military operation, where decision making and communication often follow a top-down flow.a. Centralizedb. Unifiedc. Matrixd. Hierarchical[LO 4.2: To compare traditional and contemporary organizational design for logistics; Moderate; Concept; AACSB Category 3: Analytical thinking]11. A ___________ organizational design attempts to create an organization that is responsive to the parameters of the contemporary business environment.a. matrixb. networkc. decentralizedd. unified[LO 4.2: To compare traditional and contemporary organizational design for logistics; Moderate; Concept; AACSB Category 3: Analytical thinking]12. A key attribute of network organizational design is a shift from ___________ to___________.a. function; processb. centralization; decentralizationc. process; functiond. decentralization; centralization[LO 4.2: To compare traditional and contemporary organizational design for logistics; Moderate; Application; AACSB Category 3: Analytical thinking]13. ___________ refers to satisfying current and emerging customer needs.a. Responsivenessb. Flexibilityc. Relevancyd. Accommodation[LO 4.2: To compare traditional and contemporary organizational design for logistics; Moderate; Concept; AACSB Category 3: Analytical thinking]14. ___________ can be defined as an organization’s ability to address unexpected operational situations.a. Relevancyb. Flexibilityc. Accommodationd. Responsiveness[LO 4.2: To compare traditional and contemporary organizational design for logistics; Moderate; Concept; AACSB Category 3: Analytical thinking]15. ___________ refers to the amount of output divided by the amount of input.a. Controlb. Monitoringc. Productivityd. Input–output analysis[LO 4.3: To identify productivity issues and improvement efforts in logistics; Easy; Concept; AACSB Category 3: Analytical thinking]16. Productivity improvement efforts in logistics are often directed toward ___________.a. reducing input while increasing outputb. increasing output by a greater percentage than inputs are increasedc. reducing input while holding output constantd. increasing output while holding input constant[LO 4.3: To identify productivity issues and improvement efforts in logistics; Moderate; Synthesis; AACSB Category 3: Analytical thinking]17. What is the most important purpose of warehouse work rules?a. to control pilferageb. to keep employees from engaging in unproductive and potentially destructive activitiesc. to protect companies from union grievance proceduresd. to give managers control over warehouse workers[LO 4.3: To identify productivity issues and improvement efforts in logistics; Difficult; Synthesis; AACSB Category 3: Analytical thinking]18. What major retailer has been testing drones within its warehouses as a potential solution to enhance productivity?a. Amazonb. Home Depotc. Walmartd. Target[LO 4.3: To identify productivity issues and improvement efforts in logistics; Moderate; Application; AACSB Category 3: Analytical thinking]19. A ___________ is a device used to monitor and control the actions taken by a driver and his/her vehicle.a. tachographb. tachometerc. speedometerd. regulator[LO 4.3: To identify productivity issues and improvement efforts in logistics; Moderate; Concept; AACSB Category 3: Analytical thinking]20. ___________ refers to an organization making their unused resources available to other organizations.a. Sharing economyb. Flexibilityc. Responsivenessd. Excess capacity[LO 4.3: To identify productivity issues and improvement efforts in logistics; Moderate; Concept; AACSB Category 3: Analytical thinking]21. ___________ is a set of generic standards used to document, implement, and demonstrate quality management and assurance systems.a. Benchmarkingb. Six Sigmac. ISO 9000d. ISO 14000[LO 4.4: To discuss quality issues in logistics; Easy; Concept; AACSB Category 3: Analytical thinking]22. The quality concept that emphasizes the elimination of business errors is known as___________.a. the Lean approachb. Six Sigmac. benchmarkingd. zero tolerance[LO 4.4: To discuss quality issues in logistics; Moderate; Concept; AACSB Category 3: Analytical thinking]23. ___________ refers to the integration of Six Sigma and the Lean approach.a. ISO 9000b. Quality managementc. Supply chain managementd. Lean Six Sigma[LO 4.4: To discuss quality issues in logistics; Moderate; Concept; AACSB Category 3: Analytical thinking]24. What is a key difference between IS0 9000 and the Malcolm Baldrige National Quality Award?a. Only the Baldrige Award focuses on quality.b. The Baldrige Award is more externally focused than is ISO 9000.c. ISO 9000 is more externally focused than the Baldrige Award.d. ISO 9000 focuses more on lean practices than does the Baldrige Award.[LO 4.4: To discuss quality issues in logistics; Difficult; Synthesis; AACSB Category 3: Analytical thinking]25. The ___________ has been established to identify uncertainty sources that can affect the risk exposure for logistics activities.a. Perfect Orderb. Logistics Uncertainty Pyramid Modelc. Department of Homeland Securityd. Logistics Risk Factor[LO 4.5: To report on programs designed to lessen the impact of terrorism on logistics systems; Moderate; Concept; AACSB Category 3: Analytical thinking]26. From a logistics perspective, two of most important government agencies incorporated into the Department of Homeland Security (DHS) were the Transportation Security Administration (TSA) and ___________.a. Department of Transportationb. Federal Maritime Commissionc. Surface Transportation Boardd. Customs and Border Protection (CBP)[LO 4.5: To report on programs designed to lessen the impact of terrorism on logistics systems; Difficult; Application; AACSB Category 3: Analytical thinking]27. The ___________ is responsible for the security of the U.S. transportation system.a. Department of Commerceb. Department of Transportationc. Transportation Security Administration (TSA)d. U.S. State Department[LO 4.5: To report on programs designed to lessen the impact of terrorism on logistics systems; Moderate; Application; AACSB Category 3: Analytical thinking]28. ___________ refers to a program where public and private organizations work together to prevent terrorism against the United States.a. Container Security Initiative (CSI)b. Importer Security Filing (ISF) rulec. Customs Trade Partnership Against Terrorism (C-TPAT)d. Securing America’s Borders (SAB)[LO 4.5: To report on programs designed to lessen the impact of terrorism on logistics systems; Moderate; Application; AACSB Category 3: Analytical thinking]29. The Importer Security Filing (ISF) rule requires importers to file ___________ pieces of information and carriers to file ___________ pieces of information.a. 10; 2b. 5; 5c. 2; 10d. 4; 8[LO 4.5: To report on programs designed to lessen the impact of terrorism on logistics systems; Moderate; Application; AACSB Category 3: Analytical thinking]30. Which of the following statements is false?a. Pilferage refers to employee theft.b. T he time and costs associated with theft aren’t always covered by insurance.c. Some organizations avoid locating their facilities in areas characterized by high crime rates.d. Theft refers to stolen merchandise worth more than $500.[LO 4.6: To describe ways to manage theft and pilferage; Difficult; Synthesis; AACSB Category 3: Analytical thinking]31. The materials stolen in ___________ are usually for the employee’s own use.a. theftb. demurragec. non-monetary compensationd. pilferage[LO 4.6: To describe ways to manage theft and pilferage; Moderate; Concept; AACSB Category 3: Analytical thinking]32. What is the primary difference between pilferage and theft?a. There is no difference between the two terms.b. P ilferage involves a firm’s own employees, while theft involves efforts from outsiders.c. Theft refers to stolen merchandise worth more than $500.d. Pilferage refers to stolen merchandise worth more than $500.[LO 4.6: To describe ways to manage theft and pilferage; Difficult; Synthesis; AACSB Category 3: Analytical thinking]33. Approximately ___________ percent of all pirate attacks in recent years have involved petroleum tankers.a. 40b. 30c. 20d. 10[LO 4.6: To describe ways to manage theft and pilferage; Moderate; Application; AACSB Category 3: Analytical thinking]34 The concept of logistics social responsibility, or corporate social responsibility issues that relate directly to logistics, did not emerge until which decade?a. 1970sb. 1980sc. 1990sd. 2000s[LO 4.7: To review the concept of logistics social responsibility; Moderate; Application; AACSB Category 3: Analytical thinking]35. The two areas in logistics systems where most energy costs occur are ___________ and___________.a. warehousing; transportationb. packaging; transportationc. materials handling; packagingd. warehousing; materials handling[LO 4.7: To review the concept of logistics social responsibility; Moderate; Application; AACSB Category 3: Analytical thinking]36. With respect to the design of warehouses, one suggestion for energy savings is to make sure that dock doors are not placed on the ___________ side of a building.a. westb. eastc. northd. south[LO 4.7: To review the concept of logistics social responsibility; Moderate; Application; AACSB Category 3: Analytical thinking]37. Transportation accounts for approximately ___________ of all petroleum consumption in the United States.a. three-quartersb. two-thirdsc. one-halfd. one-third[LO 4.7: To review the concept of logistics social responsibility; Moderate; Application; AACSB Category 3: Analytical thinking]38. Which of the following is not one of the three critical factors associated with the process of managing returned goods?a. why products are returnedb. whether returned goods should be managed internally or outsourced to a third partyc. how to optimize reverse logisticsd. how many products are returned[LO 4.7: To review the concept of logistics social responsibility; Difficult; Synthesis; AACSB Category 3: Analytical thinking]39. ___________ complexity refers to the growing number nodes and the associated changes to the links in the logistics system.a. Processb. Rangec. Networkd. System[LO 4.8: To articulate logistics issues associated with complexity; Moderate; Concept; AACSB Category 3: Analytical thinking]40. ___________ complexity centers on the implications associated with the increasing number of products that most companies continue to face in an effort to differentiate themselves with their customers.a. Processb. Rangec. Networkd. System[LO 4.8: To articulate logistics issues associated with complexity; Moderate; Concept; AACSB Category 3: Analytical thinking]True-False Questions1.The organization of logistics activities within a firm depends on a number of factors,including the number and location of c ustomers and an organization’s size. (True)[LO 4.1: To explain organizational structure for logistics; Moderate; Application; AACSB Category 3: Analytical thinking]2.In a decentralized logistics structure, logistics activities are managed in multiple departmentsthroughout an organization. (False)[LO 4.1: To explain organizational structure for logistics; Easy; Concept; AACSB Category 3: Analytical thinking]3.One problem with a fragmented logistics structure is that because logistics activities arescattered throughout the firm, they likely remain subservient to the objectives of thedepartments in which they are housed. (True)[LO 4.1: To explain organizational structure for logistics; Moderate; Synthesis; AACSB Category 3: Analytical thinking]4.In a unified logistics structure, multiple logistics activities are combined into, and managedas, a single department. (True)[LO 4.1: To explain organizational structure for logistics; Easy; Concept; AACSB Category 3: Analytical thinking]5. A centralized logistics organization generally results in better customer responsiveness than adecentralized logistics organization. (False)[LO 4.1: To explain organizational structure for logistics; Moderate; Synthesis; AACSB Category 3: Analytical thinking]6. A decentralized logistics organization means that logistics-related decisions are made at thedivisional or product group level and often in different geographic areas. (True)[LO 4.1: To explain organizational structure for logistics; Easy; Concept; AACSB Category 3: Analytical thinking]7.The majority of companies employ a chief logistics officer (CLO). (False)[LO 4.1: To explain organizational structure for logistics; Moderate; Application; AACSB Category 3: Analytical thinking]8. A matrix organizational design can be very responsive to customer requirements. (True) [LO 4.2: Organizational design for logistics; Moderate; Application; AACSB Category 3: Analytical thinking]9.From a logistics perspective, a network organizational design in logistics is manifested interms of relevancy, responsiveness, and flexibility. (True)[LO 4.2: Organizational design for logistics; Moderate; Synthesis; AACSB Category 3: Analytical thinking]10.Responsiveness refers to satisfying current and emerging customer needs. (False)[LO 4.2: Organizational design for logistics; Easy; Concept; AACSB Category 3: Analytical thinking]11.The postponement of product assembly and labeling until exact customer requirements areknown is an example of responsiveness. (False)[LO 4.2: Organizational design for logistics; Moderate; Application; AACSB Category 3: Analytical thinking]12.Productivity efforts in logistics are often directed at increasing the amount of output whileholding input constant. (True)[LO 4.3 To identify productivity issues and improvement efforts in logistics; Moderate; Synthesis; AACSB Category 3: Analytical thinking]13.Union work rules are often very specific in the sense that job descriptions spell out theresponsibilities associated with a particular job. (True)[LO 4.3 To identify productivity issues and improvement efforts in logistics; Easy; Application; AACSB Category 3: Analytical thinking]14.Walmart has begun testing drones within its warehouses as a potential solution to enhancewarehouse productivity. (True)[LO 4.3 To identify productivity issues and improvement efforts in logistics; Easy; Application; AACSB Category 3: Analytical thinking]15.The odometer is a recording instrument that produces a continuous, timed record of the truck,its speed, and its engine speed. (False)[LO 4.3 To identify productivity issues and improvement efforts in logistics; Easy; Concept; AACSB Category 3: Analytical thinking]16.Wireless communications, global positioning systems, and graphical information systemsoffer tremendous opportunities to improve driver productivity. (True)[LO 4.3 To identify productivity issues and improvement efforts in logistics; Moderate; Synthesis; AACSB Category 3: Analytical thinking]17.Excess capacity, or unused available space, can be unproductive because it may result in thepurchase of additional equipment or space. (True)[LO 4.3 To identify productivity issues and improvement efforts in logistics; Moderate; Application; AACSB Category 3: Analytical thinking]18.Coopetition is a concept that entails an organization making its unused resources available toother organizations. (False)[LO 4.3 To identify productivity issues and improvement efforts in logistics; Moderate; Concept; AACSB Category 3: Analytical thinking]19.Logistics service quality relates to a firm’s ability to deliver products, materials, and serviceswithout defects or errors to both internal and external customers. (True)[LO 4.4 To discuss quality issues in logistics; Easy; Concept; AACSB Category 3: Analytical thinking]20.ISO 14000 is a set of generic standards used to document, implement, and demonstratequality management and assurance systems. (False)[LO 4.4 To discuss quality issues in logistics; Easy; Concept; AACSB Category 3: Analytical thinking]21.The integration of Six Sigma with the Lean approach refers to Lean Six Sigma. (True)[LO 4.4 To discuss quality issues in logistics; Easy; Concept; AACSB Category 3: Analytical thinking]22.ISO 9000 involves organizations benchmarking themselves against organizations fromoutside their particular industry. (False)[LO 4.4 To discuss quality issues in logistics; Moderate; Concept; AACSB Category 3: Analytical thinking]23.The Logistics Uncertainty Index has been established to identify uncertainty sources that canaffect the risk exposure for logistics activities. (False)[LO 4.5: To report on programs designed to lessen the impact of terrorism on logistics systems; Moderate; Concept; AACSB Category 3: Analytical thinking]24.Terrorism can be viewed as an illegal use of or threat of force or violence made by a group oran individual against a person, a company, or somebody’s property with a goal of menacing the target, often grounded in politics or ideology. (True)[LO 4.5: To report on programs designed to lessen the impact of terrorism on logistics systems; Moderate; Concept; AACSB Category 3: Analytical thinking]25.From a logistical perspective, the Transportation Security Administration (TSA) and theDepartment of Transportation are two of the most important government entities that were incorporated into the Department of Homeland Security (DHS). (False)[LO 4.5: To report on programs designed to lessen the impact of terrorism on logistics systems; Moderate; Synthesis; AACSB Category 3: Analytical thinking]26.The Transportation Worker Identification Credential (TWIC) uses biometric data to excludecertain workers from secure areas at ports and terminals. (True)[LO 4.5: To report on programs designed to lessen the impact of terrorism on logistics systems; Moderate; Application; AACSB Category 3: Analytical thinking]27.Customs and Border Protection (CBP) is responsible for securing U.S. borders to protect theAmerican people and the U.S. economy. (True)[LO 4.5: To report on programs designed to lessen the impact of terrorism on logistics systems; Moderate; Application; AACSB Category 3: Analytical thinking]panies that participate in the Customs Trade Partnership Against Terrorism (C-TPAT)are exempt from all import tariffs and all import quotas. (False)[LO 4.5: To report on programs designed to lessen the impact of terrorism on logistics systems; Moderate; Application; AACSB Category 3: Analytical thinking]29.The Importer Security Filing (ISF) rule requires carriers to file 10 pieces of information andimporters to file 2 pieces of information. (False)[LO 4.5: To report on programs designed to lessen the impact of terrorism on logistics systems; Moderate; Concept; AACSB Category 3: Analytical thinking]30.Experts recommend that the best pilferage policy should be based on zero tolerance. (True) [LO 4.6: To describe ways to manage theft and pilferage; Easy; Application; AACSB Category 3: Analytical thinking]31.One of the most effective methods of protecting goods from theft or pilferage is to keep themmoving through the system. (True)[LO 4.6: To describe ways to manage theft and pilferage; Moderate; Application; AACSB Category 3: Analytical thinking]32.More than 50 percent of all pirate attacks in recent years have involved petroleum tankers.(True)[LO 4.6: To describe ways to manage theft and pilferage; Moderate; Application; AACSB Category 3: Analytical thinking]33.Logistics does not have an inherent connection to sustainability. (False)[LO 4.7: To review the concept of logistics social responsibility; Easy; Application; AACSB Category 3: Analytical thinking]34.Potential logistics social responsibility dimensions include the environment, diversity, safety,and philanthropy, among others. (True)[LO 4.7: To review the concept of logistics social responsibility; Moderate; Synthesis; AACSB Category 3: Analytical thinking]35.Warehousing and packaging are the two areas in logistics systems where the most energycosts occur. (False)[LO 4.7: To review the concept of logistics social responsibility; Moderate; Synthesis; AACSB Category 3: Analytical thinking]36.Roof color is often overlooked as an area for warehousing energy control. (True)[LO 4.7: To review the concept of logistics social responsibility; Moderate; Application; AACSB Category 3: Analytical thinking]37.Transportation accounts for about one-half of all petroleum consumption in the UnitedStates. (False)[LO 4.7: To review the concept of logistics social responsibility; Moderate; Application; AACSB Category 3: Analytical thinking]38.Reverse logistics can be four to five times more expensive than forward logistics. (True) [LO 4.7: To review the concept of logistics social responsibility; Moderate; Application; AACSB Category 3: Analytical thinking]work complexity refers to the growing number of nodes and the associated changes to thelinks in logistics systems. (True)[LO 4.8: To articulate logistics issues associated with complexity; Easy; Concept; AACSB Category 3: Analytical thinking]40.System complexity centers on the implications associated with the increasing number ofproducts that most companies continue to face in an effort to differentiate themselves with their customers. (False)[LO 4.8: To articulate logistics issues associated with complexity; Moderate; Concept; AACSB Category 3: Analytical thinking]。

5学原理》（微观）第五版测试题库（04）曼昆经济学原理第五版测试题库（微观）Chapter 4The Market Forces of Supply and DemandTRUE/FALSE1. Prices allocate a market economy’s scarce resources.ANS: T DIF: 1 REF: 4-0NAT: Analytic LOC: Markets, market failure, and externalitiesTOP: Market economies MSC: Definitional2. In a market economy, supply and demand determine both the quantity of each good produced and the price atwhich it is sold.ANS: T DIF: 1 REF: 4-0NAT: Analytic LOC: Markets, market failure, and externalitiesTOP: Market economies MSC: Definitional3. A market is a group of buyers and sellers of a particular good or service.ANS: T DIF: 1 REF: 4-1NAT: Analytic LOC: Markets, market failure, and externalitiesTOP: Markets MSC: Definitional4. Sellers as a group determine the demand for a product, and buyers as a group determine the supply of aproduct.ANS: F DIF: 1 REF: 4-1NAT: Analytic LOC: Supply and demand TOP: Demand | SupplyMSC: Definitional5. A yard sale is an example of a market.ANS: T DIF: 2 REF: 4-1NAT: Analytic LOC: Markets, market failure, and externalitiesTOP: Markets MSC: Applicative6. A newspaper’s classified ads are an example of a market.ANS: T DIF: 2 REF: 4-1NAT: Analytic LOC: Markets, market failure, and externalitiesTOP: Markets MSC: Applicative7. Most markets in the economy are highly competitive.ANS: T DIF: 1 REF: 4-1NAT: Analytic LOC: Markets, market failure, and externalitiesTOP: Markets MSC: Definitional8. In a competitive market, the quantity of each good produced and the price at which it is sold are not determined by any single buyer or seller.ANS: T DIF: 1 REF: 4-1NAT: Analytic LOC: Markets, market failure, and externalitiesTOP: Competitive markets MSC: Definitional9. In a competitive market, there are so few buyers and so few sellers that each has a significant impact on the market price.ANS: F DIF: 1 REF: 4-1NAT: Analytic LOC: Markets, market failure, and externalitiesTOP: Competitive markets MSC: Definitional10. In a perfectly competitive market, the goods offered for sale are all exactly the same.ANS: T DIF: 1 REF: 4-1NAT: Analytic LOC: Perfect competition TOP: Perfect competitionMSC: Definitional20211. In a perfectly competitive market, buyers and sellers are price setters.ANS: F DIF: 1 REF: 4-1NAT: Analytic LOC: Perfect competition TOP: Perfect competitionMSC: Definitional12. All goods and services are sold in perfectly competitive markets.ANS: F DIF: 1 REF: 4-1NAT: Analytic LOC: Perfect competition TOP: Perfect competitionMSC: Definitional13. If a good or service has only one seller, then the seller is called a monopoly.ANS: T DIF: 1 REF: 4-1NAT: Analytic LOC: Monopoly TOP: Monopoly MSC: Definitional14. Monopolists are price takers.ANS: F DIF: 2 REF: 4-1NAT: Analytic LOC: Monopoly TOP: Monopoly MSC: Interpretive15. Local cable TV companies frequently are monopolists.ANS: T DIF: 1 REF: 4-1NAT: Analytic LOC: Monopoly TOP: Monopoly MSC: Definitional16. The quantity demanded of a product is the amount that buyers are willing and able to purchase at a particular price.ANS: T DIF: 1 REF: 4-2NAT: Analytic LOC: Supply and demand TOP: Quantity demandedMSC: Definitional17. The law of demand is true for most goods in the economy.ANS: T DIF: 1 REF: 4-2NAT: Analytic LOC: Supply and demand TOP: Law of demandMSC: Definitional18. The law of demand states that, other things equal, when the price of a good rises, the quantity demanded of the good rises, and when the price falls, the quantity demanded falls.ANS: F DIF: 1 REF: 4-2NAT: Analytic LOC: Supply and demand TOP: Law of demandMSC: Definitional19. The demand curve is the upward-sloping line relating price and quantity demanded.ANS: F DIF: 1 REF: 4-2NAT: Analytic LOC: Supply and demand TOP: Demand curveMSC: Definitional20. Individual demand curves are summed horizontally to obtain the market demand curve.ANS: T DIF: 1 REF: 4-2NAT: Analytic LOC: Supply and demand TOP: Market demand curveMSC: Definitional21. The market demand curve shows how the total quantity demanded of a good varies as the income of buyers varies, while all the other factors that affect how much consumers want to buy are held constant.ANS: F DIF: 1 REF: 4-2NAT: Analytic LOC: Supply and demand TOP: Market demand curveMSC: Definitional22. If something happens to alter the quantity demanded at any given price, then the demand curve shifts. ANS: T DIF: 1 REF: 4-2NAT: Analytic LOC: Supply and demand TOP: Demand curveMSC: Definitionalword⽂档可⾃由复制编辑204 Chapter 4 /The Market Forces of Supply and Demand23. A movement upward and to the left along a given demand curve is called a decrease in demand..ANS: F DIF: 2 REF: 4-2NAT: Analytic LOC: Supply and demand TOP: Demand curveMSC: Interpretive24. An increase in demand shifts the demand curve to the left.ANS: F DIF: 1 REF: 4-2NAT: Analytic LOC: Supply and demand TOP: Demand curveMSC: Definitional25. If the demand for a good falls when income falls, then the good is called an inferior good.ANS: F DIF: 1 REF: 4-2NAT: Analytic LOC: Supply and demand TOP: Normal goodsMSC: Definitional26. When Mario's income decreases, he buys more pasta. For Mario, pasta is a normal good.ANS: F DIF: 2 REF: 4-2NAT: Analytic LOC: Supply and demand TOP: Inferior goodsMSC: Applicative27. A decrease in income will shift the demand curve for an inferior good to the right.ANS: T DIF: 2 REF: 4-2NAT: Analytic LOC: Supply and demand TOP: Inferior goodsMSC: Interpretive28. An increase in the price of a substitute good will shift the demand curve for a good to the right.ANS: T DIF: 2 REF: 4-2NAT: Analytic LOC: Supply and demand TOP: SubstitutesMSC: Interpretive29. Baseballs and baseball bats are substitute goods.ANS: F DIF: 2 REF: 4-2NAT: Analytic LOC: Supply and demand TOP: ComplementsMSC: Applicative30. A decrease in the price of a complement will shift the demand curve for a good to the left.ANS: F DIF: 2 REF: 4-2NAT: Analytic LOC: Supply and demand TOP: ComplementsMSC: Interpretive31. When an increase in the price of one good lowers the demand for another good, the two goods are called complements.ANS: T DIF: 1 REF: 4-2NAT: Analytic LOC: Supply and demand TOP: ComplementsMSC: Definitional32. Cocoa and marshmallows are complements, so a decrease in the price of cocoa will cause an increase in the demand for marshmallows.MSC: Applicative33. If a pe rson expects the price of socks to increase next month, then that person’s current demand for socks will increase.ANS: T DIF: 2 REF: 4-2NAT: Analytic LOC: Supply and demand TOP: ExpectationsMSC: Applicative34. A decrease in the price of a product and an increase in the number of buyers in the market affect the demandcurve in the same general way.ANS: F DIF: 2 REF: 4-2NAT: Analytic LOC: Supply and demand TOP: Demand curveMSC: Interpretive35. Whenever a determinant of demand other than price changes, the demand curve shifts.ANS: T DIF: 2 REF: 4-2NAT: Analytic LOC: Supply and demand TOP: Demand curveMSC: Interpretive36. An increase in the price of pizza will shift the demand curve for pizza to the left.ANS: F DIF: 2 REF: 4-2NAT: Analytic LOC: Supply and demand TOP: Demand curveMSC: Applicative37. Public service announcements, mandatory health warnings on cigarette packages, and the prohibition ofcigarette advertising on television are all policies aimed at shifting the demand curve for cigarettes to the right. ANS: F DIF: 2 REF: 4-2NAT: Analytic LOC: Supply and demand TOP: Demand curveMSC: Applicative38. Most studies have found that tobacco and marijuana are complements rather than substitutes.ANS: T DIF: 2 REF: 4-2NAT: Analytic LOC: Supply and demand TOP: ComplementsMSC: Applicative39. The quantity supplied of a good or service is the amount that sellers are willing and able to sell at a particularprice.ANS: T DIF: 1 REF: 4-3NAT: Analytic LOC: Supply and demand TOP: Quantity suppliedMSC: Definitional40. When the price of a good is high, selling the good is profitable, and so the quantity supplied is large.MSC: Definitional41. When the price of a good is low, selling the good is profitable, and so the quantity supplied is large. ANS: F DIF: 1 REF: 4-3NAT: Analytic LOC: Supply and demand TOP: Law of supplyMSC: Definitional42. Price cannot fall so low that some sellers choose to supply a quantity of zero.ANS: F DIF: 2 REF: 4-3NAT: Analytic LOC: Supply and demand TOP: Quantity suppliedMSC: Interpretive43. The law of supply states that, other things equal, when the price of a good rises, the quantity supplied of the good falls.ANS: F DIF: 1 REF: 4-3NAT: Analytic LOC: Supply and demand TOP: Law of supplyMSC: Definitional44. The law of supply states that, other things equal, when the price of a good falls, the quantity supplied falls as well.ANS: T DIF: 1 REF: 4-3NAT: Analytic LOC: Supply and demand TOP: Law of supplyMSC: Definitionalword⽂档可⾃由复制编辑206 Chapter 4 /The Market Forces of Supply and Demand45. If a higher price means a greater quantity supplied, then the supply curve slopes upward.ANS: T DIF: 1 REF: 4-3NAT: Analytic LOC: Supply and demand TOP: Supply curveMSC: Definitional46. Individual supply curves are summed vertically to obtain the market supply curve.ANS: F DIF: 1 REF: 4-3NAT: Analytic LOC: Supply and demand TOP: Market supply curveMSC: Definitional47. The market supply curve shows how the total quantity supplied of a good varies as input prices vary, holding constant all the other factors that influence producers’ decisions about how much to sell.ANS: F DIF: 1 REF: 4-3NAT: Analytic LOC: Supply and demand TOP: Market supply curveMSC: Definitional48. If something happens to alter the quantity supplied at any given price, then we move along the fixed supply curve to a new quantity supplied.ANS: F DIF: 2 REF: 4-3NAT: Analytic LOC: Supply and demand TOP: Supply curveMSC: Interpretive49. A movement along a supply curve is called a change in supply while a shift of the supply curve is called a change in quantity supplied.ANS: F DIF: 2 REF: 4-3NAT: Analytic LOC: Supply and demand TOP: Supply | Quantity supplied MSC: Interpretive50. A decrease in supply shifts the supply curve to the left.ANS: T DIF: 1 REF: 4-3NAT: Analytic LOC: Supply and demand TOP: Supply curveMSC: Definitional51. A reduction in an input price will cause a change in quantity supplied, but not a change in supply.ANS: F DIF: 2 REF: 4-3NAT: Analytic LOC: Supply and demand TOP: Input pricesMSC: Interpretive52. An increase in the price of ink will shift the supply curve for pens to the left.ANS: T DIF: 2 REF: 4-3NAT: Analytic LOC: Supply and demand TOP: Input pricesMSC: Applicative53. If there is an improvement in the technology used to produce a good, then the supply curve for that good will shift to the left.ANS: F DIF: 2 REF: 4-3NAT: Analytic LOC: Supply and demand TOP: TechnologyMSC: Interpretive54. Advances in production technology typically reduce firms’ costs.ANS: T DIF: 2 REF: 4-3NAT: Analytic LOC: Supply and demand TOP: TechnologyMSC: Interpretive55. If a company making frozen orange juice expects the price of its product to be higher next month, it will supply more to the market this month.ANS: F DIF: 2 REF: 4-3NAT: Analytic LOC: Supply and demand TOP: ExpectationsMSC: Applicative56. When a seller expects the price of its product to decrease in the future, the seller's supply curve shifts left now. ANS: F DIF: 2 REF: 4-3NAT: Analytic LOC: Supply and demand TOP: ExpectationsMSC: Interpretive57. An increase in the price of a product and an increase in the number of sellers in the market affect the supplycurve in the same general way.ANS: F DIF: 2 REF: 4-3NAT: Analytic LOC: Supply and demand TOP: Supply curveMSC: Interpretive58. Whenever a determinant of supply other than price changes, the supply curve shifts.ANS: T DIF: 2 REF: 4-3NAT: Analytic LOC: Supply and demand TOP: Supply curveMSC: Interpretive59. A decrease in the price of pizza will shift the supply curve for pizza to the left.ANS: F DIF: 2 REF: 4-3NAT: Analytic LOC: Supply and demand TOP: Supply curveMSC: Applicative60. Supply and demand together determine the price and quantity of a good sold in a market.ANS: T DIF: 1 REF: 4-4NAT: Analytic LOC: Supply and demand TOP: EquilibriumMSC: Definitional61. A market’s equilibrium is the point at which the supply and demand curves intersect.ANS: T DIF: 1 REF: 4-4NAT: Analytic LOC: Supply and demand TOP: EquilibriumMSC: Definitional62. At the equilibrium price, quantity demanded is equal to quantity supplied.ANS: T DIF: 1 REF: 4-4NAT: Analytic LOC: Equilibrium TOP: Equilibrium MSC: Definitional63. The equilibrium price is the same as the market-clearing price.ANS: T DIF: 1 REF: 4-4NAT: Analytic LOC: Equilibrium TOP: Equilibrium MSC: Definitional64. At the equilibrium price, buyers have bought all they want to buy, but sellers have not sold all they want tosell.ANS: F DIF: 1 REF: 4-4NAT: Analytic LOC: Equilibrium TOP: Equilibrium MSC: Definitional65. The actions of buyers and sellers naturally move markets toward equilibrium.ANS: T DIF: 1 REF: 4-4NAT: Analytic LOC: Equilibrium TOP: Equilibrium MSC: Definitional66. When the market price is above the equilibrium price, the quantity of the good demanded exceeds the quantity supplied.ANS: F DIF: 1 REF: 4-4NAT: Analytic LOC: Equilibrium TOP: Equilibrium MSC: Definitional67. When the market price is above the equilibrium price, suppliers are unable to sell all they want to sell. ANS: T DIF: 1 REF: 4-4NAT: Analytic LOC: Equilibrium TOP: Equilibrium MSC: Definitional68. A surplus is the same as an excess demand.ANS: F DIF: 1 REF: 4-4NAT: Analytic LOC: Supply and demand TOP: SurplusMSC: Definitionalword⽂档可⾃由复制编辑208 Chapter 4 /The Market Forces of Supply and Demand69. Sellers respond to a surplus by cutting their prices.ANS: T DIF: 1 REF: 4-4NAT: Analytic LOC: Supply and demand TOP: SurplusMSC: Definitional70. Price will rise to eliminate a surplus.ANS: F DIF: 2 REF: 4-4NAT: Analytic LOC: Equilibrium TOP: Surplus MSC: Interpretive71. When quantity supplied exceeds quantity demanded at the current market price, the market has a surplus and market price will likely rise in the future to eliminate the surplus.ANS: F DIF: 2 REF: 4-4NAT: Analytic LOC: Equilibrium TOP: Surplus MSC: Interpretive72. When the market price is below the equilibrium price, the quantity of the good demanded exceeds the quantity supplied.ANS: T DIF: 1 REF: 4-4NAT: Analytic LOC: Equilibrium TOP: Equilibrium MSC: Definitional73. When the market price is below the equilibrium price, suppliers are unable to sell all they want to sell. ANS: F DIF: 1 REF: 4-4NAT: Analytic LOC: Equilibrium TOP: Equilibrium MSC: Definitional74. A shortage is the same as an excess demand.ANS: T DIF: 1 REF: 4-4NAT: Analytic LOC: Supply and demand TOP: ShortageMSC: Definitional75. Sellers respond to a shortage by cutting their prices.ANS: F DIF: 1 REF: 4-4NAT: Analytic LOC: Supply and demand TOP: ShortageMSC: Definitional76. Price will rise to eliminate a shortage.ANS: T DIF: 2 REF: 4-4NAT: Analytic LOC: Equilibrium TOP: Shortage MSC: Interpretive77. When quantity demanded exceeds quantity supplied at the current market price, the market has a shortage and market price will likely rise in the future to eliminate the shortage.ANS: T DIF: 2 REF: 4-4NAT: Analytic LOC: Equilibrium TOP: Shortage MSC: Interpretive78. Surpluses drive price up while shortages drive price down.ANS: F DIF: 2 REF: 4-4NAT: Analytic LOC: Equilibrium TOP: Shortage | SurplusMSC: Interpretive79. A shortage will occur at any price below equilibrium price and a surplus will occur at any price aboveequilibrium price.ANS: T DIF: 2 REF: 4-4NAT: Analytic LOC: Equilibrium TOP: Shortage | SurplusMSC: Interpretive80. In a market, the price of any good adjusts until quantity demanded equals quantity supplied.ANS: T DIF: 2 REF: 4-4NAT: Analytic LOC: Equilibrium TOP: Equilibrium MSC: Interpretive81. When a supply curve or a demand curve shifts, the equilibrium price and equilibrium quantity change. ANS: T DIF: 1 REF: 4-4NAT: Analytic LOC: Equilibrium TOP: Equilibrium MSC: Definitional82. Demand refers to the amount buyers wish to buy, whereas the quantity demanded refers to the position of the demand curve.ANS: F DIF: 1 REF: 4-4NAT: Analytic LOC: Supply and demandTOP: Demand | Quantity demanded MSC: Definitional83. Supply refers to the position of the supply curve, whereas the quantity supplied refers to the amount supplierswish to sell.ANS: T DIF: 1 REF: 4-4NAT: Analytic LOC: Supply and demand TOP: Supply | Quantity supplied MSC: Definitional84. It is not possible for demand and supply to shift at the same time.ANS: F DIF: 2 REF: 4-4NAT: Analytic LOC: Supply and demand TOP: Supply | DemandMSC: Interpretive85. A decrease in demand will cause a decrease in price, which will cause a decrease in supply.ANS: F DIF: 2 REF: 4-4NAT: Analytic LOC: Supply and demand TOP: EquilibriumMSC: Interpretive86. An increase in demand will cause an increase in price, which will cause an increase in quantity supplied. ANS: T DIF: 2 REF: 4-4NAT: Analytic LOC: Supply and demand TOP: EquilibriumMSC: Interpretive87. An increase in supply will cause a decrease in price, which will cause an increase in demand.ANS: F DIF: 2 REF: 4-4NAT: Analytic LOC: Supply and demand TOP: EquilibriumMSC: Interpretive88. A decrease in supply will cause an increase in price, which will cause a decrease in quantity demanded. ANS: T DIF: 2 REF: 4-4NAT: Analytic LOC: Supply and demand TOP: EquilibriumMSC: Interpretive89. In a market economy, prices are the signals that guide the allocation of scarce resources.ANS: T DIF: 1 REF: 4-5NAT: Analytic LOC: Markets, market failure, and externalitiesTOP: Market economies MSC: Definitionalword⽂档可⾃由复制编辑。

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试卷：0518-unit 4试卷编号：0518 试卷满分：100姓名：刘永宏学号：2012151020 班级：登录：2014-05-22 11:23:24 交卷：2014-05-30 19:03:09 上机地址：222.23.160.49 图例：Right Wrong To be marked by instructorClick ONCE on the speaker icon to start listening!放音结束前请不要离开本页。

否则就听不成啦!Part 1 Word Dictation(每小题：1 分)Directions: Listen and write down the words you hear. You aregoing to listen to the recording twice. During the first time,write the word that you hear. Check your answers as you listenthe second time.1.utilities2.optical3.condense4.intensive5.desperate6.strategic7.recession8.reliableutilities optical condense intensive desperate strategic recession reliable disposal revenueB. The man's wife is up for the next promotion.C. The man's wife wasn't promoted.D. The man's wife promoted someone with more experience.3.A. To gain access to the person's money.B. To make up fake IDs.C. To use another person's identity.D. To get a social security number.4.A. Another person has the woman's card.B. The new card may bring some trouble.C. The new card is really easy to use.D. Another person is pretending to be the woman.5.A. Dealing with real people at the bank.B. Using banking machines.C. Handling bank transactions.D. Taking care of other people.6.A. The woman's phone has been sending strange messagesall day.B. The woman's phone has been receiving strange messagesall day.C C A B AD D BPart 3 Understanding Long Conversations(每小题：1 分)Directions: In this section you'll hear a long conversation or conversations. Listen carefully and choose the best answer to the questions you hear.Questions 1 to 5 are based on the same passage or dialog.1.A. The advantages of the letter.B. The advantages of the phone.C. The process of writing a letter.D. The relative ease of phoning someone.2.A. His teacher has spoken about his subject.B. His teacher will give the man a good grade.C. The man has responded to his teacher's comments.D. The man has shown interest in his subject.3.A. Give him a good grade.B. Respond to his questions.C. Comment upon what he says.D. Show interest in his topic.4.A. Friendly.B. Easy.D. Quick.5.A. A classroom.B. A post office.C. A phone company.D. A friend's home.Questions 6 to 10 are based on the same passage or dialog. 6.A. The woman's car.B. The woman's kids.C. The woman's sweetheart.D. The woman's hurtful jokes.7.A. To make jokes.B. To see the woman again.C. To be free of the woman.D. To get out of the car.8.A. 5 years.B. 3 years.C. 10 years.B AC B AD C B D DDirections: Fill in the blanks in the following sentences with the help of the first letter(s). Use only ONE word to fill in each blank.1.Further cuts in government spending will be needed to give a(Suggested first letter(s): bo )2.production.(Suggested first letter(s): bo )3.(Suggested first letter(s): op )4.tissues often have to be stained with colors to increasecontrast.(Suggested first letter(s): op )5.speech difficulties.(Suggested first letter(s): du )6.They suspect that she may really be able to hear-but has been(Suggested first letter(s): du )7.The government has a specific policy of keeping the cost of(Suggested first letter(s): uti )8.A list of availableboost boost optical optical dump dump utilities utility condensed condense intensive intensive(每小题：1 分)Directions: Fill in the blanks in the following sentences with an appropriate preposition or adverb. Fill in each blank with only ONE word.1.2.Consumer groups claimed full and clear labeling of foodproducts would be preferred, which would enable customerswhich one would be best for them.3.4.ninth-century, which was rebuilt under the direction of SanCarlo Borromeo.5.When I contacted the University of Kentucky in America aboutworking as a visiting scholar, Professor Mazur offered to placea computer and office space6.I find peace of mind acceptable in those losers who havewho have peace of mind despite being losers.7.These advanced countries have already taken somemeasures to help their neighboring countries stuck8.If the team members had been unsuccessful in getting intouch with their support base, they would have been in grave9.costs.between between from fromatatininwith withrecession transmission revenue distributing import transactions identifyveilflow account(每小题：1 分)Directions: Read the following passages carefully and choose the best answer from the four choices marked A, B, C and D.Questions 1 to 5 are based on the same passage or dialog. During the first half of the nineteenth century much thought was given to building the Panama Canal. The discovery of gold in California in 1848 brought an increased demand for a transportation link across Panama. A railroad line was completed after six years of hard labor in the swamps (沼泽) and jungles. Over two thousand workmen died from yellow fever and malaria (疟疾). In 1881 a French organization tried to build a canal across the Isthmus (巴拿马地峡). For eleven years workmen struggled against heat and disease. At least 15,000 died before the French gave up their attempts to build the canal. For years the abandoned machinery lay in the jungles. At the close of the Spanish-American War the United States bought a strip of land ten miles wide across the Isthmus. Immediate attention was given to the control of diseases. In two years yellow fever was completely eliminated. Because of the work of American medical heroes, it was possible to build the splendid Panama Canal.1.Prior to the successful completion of the Panama Canal,________.A. France bought a strip of land across the Isthmus ofPanamaB. Malaria was wiped out as a killer diseaseC. one country failed in its attempts to build a canalD. American doctors were honored for their work2.The building of the Panama Canal represents ________.A. man's unyielding desire for progressB. man's unceasing thirst for dangerC. man's ability to resist diseaseD. man's spirit of invention3.What was given priority by the United States?A. Buying a strip of land.B. Starting the building the canal immediately.C. the prevention of illness.D. the Spanish-American War.4.The author presents details according to ________.A. order of importanceB. spatial (空间的) orderC. simple listingD. time order5.What is the main idea of the passage?A. The elimination of yellow fever.B. The discovery of gold in California.C. The efforts recorded in the building of the Panama Canal.D. The work of American medical heroes.Questions 6 to 10 are based on the same passage or dialog.At one time a traveler could learn about a region by looking at the houses. For example, he or she could understand what building materials were available. In areas with many wood houses, the traveler would have guessed that there were nearby forests. Stone houses would have indicated that stones were easy to get. However, a closer look at the houses would have told the traveler even more about the area.People used to build houses that fitted the climate of their areas. For example, in desert regions there is a big difference between daytime and nighttime temperatures. Therefore, many desert people built houses with very thick walls. These thick walls served a useful purpose in the houses. For example, in the winter the thick walls absorbed the sun's warmth during the day and radiated theheat at night. Desert people were relatively comfortable in their homes, or residences, at all times because they built them to fit the desert climate.Then the supply of fuel for electricity became both cheap and easy to get. The effect on housing was immediate. People began to build their homes according to fashion instead of utility. Houses no longer reflected the availability of building materials or climate.Houses with steep roofs could be found in the tropics, the warm regions of the Earth, even though these pointed roofs originated in snowy regions of the world. Heavy snow falls off a slanted (歪斜的) roof. Another example is the use of glass. Houses made almost completely of glass could be found in very cold places. Yet ordinary glass does not insulate (绝缘) well because it neither keeps out cold air nor keeps in warm air. As long as fuel was cheap and easy to get, people could build any type of house any place.6.What are two things that a traveler could learn about an areaby looking at the houses?A. The climate is poor and so are the people living in it.B. The climate in the area and the kind of building materialseasy for the people to reach.C. There is a forest nearby and they are on the top of amountain.D. They are near a house and its owner is not there at themoment.7.The main idea of Paragraph 1 is that ________.A. wood is a forest productB. there are no stones in forestsC. houses used to tell about a regionD. people used to travel to learn about houses8.The main idea of Paragraph 2 is that ________.A. thick walls absorb heat from the sunB. people built houses to fit the climateC. people are comfortable in their housesD. in the desert, daytime temperatures are lower thannighttime temperatures9.The main idea of Paragraphs 3 and 4 is that ________.A. heavy snow does not stay on steep roofsB. ordinary glass does not insulate wellC. fuel is used to produce electricityD. the supply of fuel affects home building10.What does "radiate" (Para. 2) mean?A. Give off.B. Absorb.C. Gather.D. Consume.Questions 11 to 15 are based on the same passage or dialog. Real policemen, both in Britain and the United States, hardly recognize any resemblance (相似) between their lives and what they see on TV-if they are even able to watch TV.The first difference is that in real life a policeman has been trained in criminal law. He has to know exactly what actions are crimes and what evidence can be used to prove them in court.He will spend most of his working life typing millions of words on thousands of forms about hundreds of sad, unimportant people who are guilty-or not-of stupid, petty (不重要的) crimes.Most television crime drama is about finding the criminal: as soon as he's arrested, the story is over. In real life, finding criminals is seldom much of a problem. Except in very serious cases like murders and terrorist attacks-where failure to produce results reflects on the standing of the police-little effort is spent onsearching.A third big difference is between the drama detective and the real life ones. Detectives are subject to two opposing pressures: first, as members of a police force they always have to behave with absolute legality (合法); secondly, as expensive public servants they have to get results. They can hardly ever do both. Most of the time some of them have to break the rules in small ways.If the detective has to deceive the world, the world often deceives him. Hardly anyone he meets tells him the truth. And this separation the detective feels between himself and the rest of the world is deepened by the simplemindedness-as he sees it-of citizens, social workers, doctors, law-makers, and judges, who, instead of stamping out crime, punish the criminals less severely in the hope that this will make them reform. The result, detectives feel, is that nine-tenths of their time is spent re-catching people who should have stayed behind bars. This makes them rather cynical.11.It is essential for a policeman to be trained in criminal law________.A. so that he can catch criminals in the streetsB. because many of the criminals he has to catch aredangerousC. so that he can justify his arrests in courtD. because he has to know nearly as much about law as aprofessional lawyer12.The everyday life of a policeman or detective is ________.A. exciting and mysteriousB. full of dangerC. devoted mostly to routine mattersD. wasted on unimportant matters13.When murders and terrorist attacks occur the police________.A. prefer to wait for the criminal to give himself awayC B CD C B C B DA C C D C Cinvest due to modernize session scratch overcome process imported attracted lease digitalIn contrast lackbelievetoo big a leap expensive oversave missing paceC A C C D返回我的课程。

Unit 4 单元测试一、阅读理解（共两节，满分35分）第一节（共10小题；每小题2.5分，满分25分）阅读下列短文，从每题所给的A、B、C和D四个选项中，选出最佳选项。

AI picked up my two best friends and we were off on a road trip. I had just returned to America from a year abroad in China. So, naturally I wanted to take a trip to Canada.Montreal, the second largest city in Canada, is a four-hour drive from my home in New Hampshire. We felt a thrill as we crossed the border into Canada. It was the first time that I had ever driven across an international border. We turned on the radio to try and find some Canadian stations.After dropping off our bags at our hotel, we were immediately walking down the famous Saint Catherine Street. While we walked, two things surprised us: how cold it was and how well everyone dressed. The streets of Montreal are like a fashion show. Both men and women look like they stepped out of the pages of a magazine.All of that fashion has to keep them warm since Montreal is so cold. Last year it broke the record for the most snowfall in North America. To hide from the cold we went into a diner because we wanted to order poutine, a very popular snack in Montreal. It is French fries covered in cheese and brown gravy（肉汁）. It is delicious.However, we had a hard time ordering the dish since the official language of Montreal is French. It is actually the fifth largest French-speaking city in the world. But since almost the rest of Canadians speak English, plenty of people were there to help.We spent the rest of the weekend going to many historical churches and monuments in Montreal. But at night we’d head to the very modern dance clubs and bars. Montreal is a city that sits between the past and the future and the traveller can choose whichever direction he wants to go.1. Which of the following can NOT be concluded from Paragraph 3 and Paragraph 4?A. The author and his friends couldn't wait to explore the city.B. The author wasn’t used to the weather of Montreal.C. The citizens from Montreal care much about what they wear.D. Montreal often holds fashion shows.2. What can we infer from the passage?A. The author often went to China for a visit.B. The people they met in the diner were kind and helpful.C. All the people in the diner were locals.D. The author went to Montreal on business.3. Which of the following is TRUE according to the passage?A. The author listened to Canadian radio programmes and chose their first stop as advised.B. The author took a trip to Montreal—the third largest city in Canada.C. Montreal broke the record for the most snowfall in the world last year.D. Montreal is a city which is both traditional and modern.BCities usually have a good reason for being where they are, like a nearby port or river. People settle in these places because they are easy to get to and naturally suited to communications and trade. New York City, for example, is near a large harbour at the mouth of the Hudson River. Over 300 years its population grew gradually from 800 people to 8 million. But not all cities develop slowly over a long period of time. Boom towns grow from nothing almost overnight. In 1896, Dawson, Canada, was unmapped wilderness（荒野）. But gold was discovered there in 1897, and two years later, it was one of the largest cities in the West, with a population of 30,000.Dawson did not have any of the natural conveniences of cities like London or Paris. People went there for gold. They travelled over snow-covered mountains and sailed hundreds of miles up icy rivers. The path to Dawson was covered with thirty feet of wet snow that could fall without warning. An avalanche（雪崩）once closed the path, killing 63 people. For many who made it to Dawson, however, the rewards were worth the difficult trip. Of the first 20,000 people who dug for gold, 4,000 got rich. About 100 of these stayed rich men for the rest of their lives.But no matter how rich they were, Dawson was never comfortable. Necessities like food and wood were very expensive. But soon, the gold that Dawson depended on had all been found. The city was crowded with disappointed people with no interest in settling down, and when they heard there were new gold discoveries in Alaska, they left Dawson City as quickly as they had come. Today, people still come and go—to see where the Canadian gold rush happened. Tourism is now the chief industry of Dawson City—its present population is 762.4. What attracted the early settlers to New York City?A. Its business culture.B. Its small population.C. Its geographical position.D. Its favourable climate.5. What do we know about those who first dug for gold in Dawson?A. Two-thirds of them stayed there.B. One out of five people got rich.C. Almost everyone gave up.D. Half of them died.6. What was the main reason for many people to leave Dawson?A. They found the city too crowded.B. They wanted to try their luck elsewhere.C. They were unable to stand the winter.D. They were short of food.7. What is the text mainly about?A. The rise and fall of a city.B. The gold rush in Canada.C. Journeys into the wilderness.D. Tourism in Dawson.CDon’t go to Kauai. Go to any of the other Hawaiian Islands —Maui, Lanai, the Big Island —but leave Kauai for us. The weather in Kauai is so unpredictable that sometimes it rains all day —in fact, it’s the second-wettest spot on the earth. Yes, there are giant double rainbows all the time, and the sunlight through the clouds is magical. But if you are not interested in these, go somewhere else. You just can’t control nature on Kauai, and who wants to surrender to nature when you could be at a fine hotel, lying in a comfortable chair next to a swimming pool, with food served upon request?So what if Kauai produces surf champions the way Texas produces cowboys? Most of is 300 white-sand beaches are unmarked. Unless you connect with the local people, the hidden spots are hard to find. While Hanalei is the most beautiful town you’ve ever dreamed of, you can forget about discos and clubs. Worse, it doesn’t have one single four-star restaurant. What it does have is the original drive-through places where you pass by a rambutan tree（红毛丹树）, and pick a piece of fruit.Shopping in Kauai? Forget it —unless you are interested in shell necklaces and beautifully carved wood bowls. Kauai is not about pampering. It’s about going natural and finding the nature within you. It’s a do-it-yourself place that offers walking along the coast, driving and swimming in the Pacific Ocean, and lying on the beach.Don’t go to Kauai unless you have a lot of time, because there’s only one road, which can be slightly dull. It winds through the beautiful scenery of waterfalls, rivers flowing into the ocean, and taro（芋头）fields. You have no choice but to look at everything, because the speed limit is 35 m. p. h.If you’re not interested in color, don’t bother with Kauai, because that’s what you get —red roads, blue oceans, and a hundred different shades of green. It’s like diving on land. Many people in Kauai believe that this is Lemuria —a lost island in the Atlantic. Can you imagine? Those Hawaiians, surfers, New Agers, and people who love nature and beauty and want a different quality of life —what do they know, anyway? Forget about it —you’re not going to like it. Go somewhere else. Leave Kauai for us.8. After reading the text, we come to know that it is ________.A. a piece of shocking newsB. an exciting storyC. an angry complaint about a tourist attractionD. a moving advertisement9. It can be learned from the text that ________.A. Kauai is an island near the Hawaiian IslandsB. Kauai is another name of the Hawaiian IslandsC. Kauai is one of the Hawaiian IslandsD. Kauai doesn’t belong to the Hawaiian Islands10. Which of the following statements is false?A. Many more people will probably come to Kauai after reading the passage.B. You can practise in Kauai if you want to win a championship in surfing.C. The weather in Kauai is changeable.D. In Kauai there are top-class hotels where food is served upon request.第二节（共5小题；每小题2分，满分10分）根据短文内容，从短文后的选项中选出能填入空白处的最佳选项。

Unit 4 Asking for Help单元测试题（B卷）一、单项选择1.选出不同类的单词（）A. cakeB. stopC. biscuit2.选出不同类的单词A. fatB. thinC. hamburger3.firstA. twoB. fifthC. three4.选出不同类的一项（）A. helpB. whatC. let5.选出不同类的单词（）A. bagB. catC. dog6.当你赞同别人的提议时，你可以说：A. Thank you.B. OK!C. Goodbye.7.—Is he strict?— He's funny.A. No, he isn't.B. No, he is.C. Yes, he is.8.A lot of people in the world enjoy _______.A. swimB. swimmingC. to swim9.如果你想知道铅笔多少钱一支，你会问:__________A. How much is the pencil ?B. How much is the pen?10.Danny is________ beside Tom.A. standB. standingC. stands11.I can skip. But I fly.A. can'tB. canC. am12.— _____________________— I'd like some juice and cakes.A. Would you like some water?B. What would you like?C. What do you like?13.—What's this?—A. It's a kangaroo.B. That's a kangaroo.C. Yes, it is.14.______, girls .A. ThankB. YesC. Goodbye15.—Hi, Wang Bing.—_________________A. I'm Wang Bing.B. Hi, Liu Tao.C. You're right.二、单词拼写16.The bird is i________ the tree.17.What's the w________like today?18.It's about five t________ years old.19.I play the ________ in my free time.20.It's time f________ bed .三、连词成句21.a, I, boy, am, (.)（连词成句）______________ _____________22.what you to are this going do summer (?)（连词成句）______________ _____________________23.it, the, is, museum, (?)（连词成句）______________ _____________________24.①my ②grandpa ③He's . （连词成句）______________ _____________________25.wood, we, to, use, houses, make (. )(连词成句)______________ _____________________四、情景交际26.选出句子的正确答语。