电话会议常用句型总结
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「实用英语」电话会议常用口语1.Good morning/afternoon/evening要问候别人,你可以说,"Hi! How are you?"但在商务场合,问候别人更合适的方式是,"Good morning/Good afternoon/Good evening."同时包括他们的姓名:"Good morning, Ms. Smith."2.How may I help you?无论你是在哪个领域,你工作的很大一部分内容会涉及到请求或提供帮助。
无论他们是你的客户还是老板,要微笑着回答,"How may I help you?" 或是"What can I do for you?"千万小心不要只是回答一句, "What do you want?"这句话听起来相待的粗鲁,特别是用错了音调的话更可怕(句子末尾的降调会使之听上去非常的不礼貌)。
3.I'm sorry/I will当事情发生问题时,任何人都不希望听到的是借口。
因此首先要道歉,然后采取行动。
如果你回答不出问题或是不能完成某人的请求时,就用"I'm sorry ? 开始。
这是避免冲突的的方式。
例如,说"I'm sorry, I don't know the answer."但是不要就此停止!接着说出你将要做的内容。
"But I will find out." "I'm sorry"表示出你对他们的关心,用"I will"表示你会帮助他们以安慰他们的情绪。
4.Would you mind?/Could you?/I'd appreciate.除非你是老板,你不要让别人觉得你是在发号施令。
商务英语中的电话会议该怎么说,把实用句式记住了!打电话前先做好准备。
如果你是新手,不怎么熟悉电话工具,打电话前一定要充分学习电话软件的特点,各个功能键的用法,做个test call, 防止正式电话会议中出洋相。
拟好agenda列表,事前模拟。
如果你是职场新人,打conference call前一定要打好草稿,列出预期要讲的bulletin points,并学会设想对方可能问到的问题,提前在脑子里过一遍。
如果是audio conference call, 当你不发言的时候,记得按mute键,这样显得更专业,并且让你专注于听别人正在讲什么。
如果是video conference call,请保持职场仪态。
认真倾听,适当点头,显示你有认真参与其中。
使用商务语言,简洁明了。
电话会议最重要的目的是交流工作,所以要切忌使用深奥、复杂的词汇和句型。
电话会议起承转合、流程介绍1.Introduction开头寒暄首先就是介绍自己,以及一起参与电话会议的人员。
当然啦,如果还有其他对方不熟悉的人员也在电话会议中,也要介绍。
比如:Hi Marty. This is Larry from Microdot Technology. I'm calling in with Jimmy Wayne, Susan Francis, and Lou Denver. [Pause to allow them to greet]. We also have the Chief Financial Officer, James Fitzpatrick, calling in from LA.Marty你好,我是Microdot科技公司的Larry,现在和我一起的还有Jimmy Wayne, Susan Francis, and Lou Denver(暂停,留一些时间双方打个招呼)。
参加此次电话会议的,还有洛杉矶的首席财务官James Fitzpatrick.2.Get to the Point切入正题然后直接切入主题,大致介绍下此次电话会议的主要内容,以及你希望达成的效果。
电话会议常用英文经典句式1. 寒暄语如何说?Are we all on? 大家都在吗?Can I ask that we all state our names, please? 我们大家先说下各自名字吧。
I’m here. It’s [your name] in [your city]. 我在线哦。
我是来自(某某城市)的(某某)。
Can everybody hear me? 大家都能听到我的声音吗?2. 如何请求别人解释?Could you speak more slowly, please? 劳驾,您能说慢点儿吗?Could you repeat that, please? 劳驾,能重复一遍吗?Would you mind spelling that for me, please? 不好意思,您能拼写下吗?Could you explain that in another way, please? 您能用其他方式再解释下吗?I’m afraid I didn’t get that.不好意思,我没听清楚你的话。
3. 如何在电话会议中请求休息下?[Your name] speaking. I need to leave for ten minutes. Is that okay with everyone?我是XX,我现在可能要走开10分钟左右。
大家OK吗?你回来的时候,也需要告诉大家,你可以用下面句子和大家重新打招呼。
[Your name] here. I’m back on the line again. 我是XX,我又回来了。
[Your name] just coming back in here, thanks everyone. 我回来了,谢谢大家。
4. 如何谈论自己观点?Today I’m here to talk to you about…今天主要谈谈……I’m delighted to be here today to tell you about…今天很高兴告诉大家Today I would like to outline our plans for…今天我们就要框定计划Firstly I’ll talk about…/ I’ll start with some general information on…首先来说说……Hi everyone, I’m [your name]. I’m going to keep this brief, as I know you’re all busy people. I’m going to make this quick for you…大家好,我是XX,我知道大家都是大忙人,下面就长话短说,不用占用大家太长时间。
文秘英语教材样板Situation One Reception (接待)Task One Business Calls (商务电话)I. Vocabulary (常用词汇)caller n. 拨电话者connect v. 接通电话extension n. 电话分机receiver n. 听筒,耳机teleconferencec n. 电话会议conference call 电话会议engaged /busy /in use 占线bad line 线路不好called party 接电话者get in touch 联系上get through 用电话联系上hang up 挂断电话local call 本地通话long-distance call 长途电话on the phone 通话中pick up 接听put sb through 接通(电话)wrong number 错误电话号码telephone book /directory 电话号码薄telephone pad 电话信息记录本II. Typical Sentences (典型句型)1)Hello,Mr Brown’s office,how can I help you?你好,这里是布朗先生的办公室,我能为你做什么吗?2)Hello,IBM,Alice speaking,how may I direct your call?你好,这里是IBM公司,我是爱丽斯,您需要我帮你转电话吗?3)Hello,IBM,what can I do for you?你好,这里是IBM公司,我能为你做什么吗?4)May I ask who is calling?我能知道是谁打来电话吗?5)May I have your name,sir?先生,我可以知道你的名字吗?6)Excuse me,Mam,can you tell me your name please?对不起,夫人,你能告诉我你的姓名吗?7)I am connecting you now.我马上为您接通。
英语情景交际常用语在日常英语交际生活中,一些简单常用的语句会帮助我们交流更加顺利,下面店铺就带大家一起来看看英语情景交际常用语吧。
英语情景交际常用语1一、打电话(Makingphonecalls)1、请给某人/某单位打电话。
Would/could/canyouringup?请你打电话好吧?句中ringup意思是"给某人打电话"。
除了用ringup外,还可用call,callup,telephone等,意思相同。
canyou?用得最普通;could/wouldyou.?用在正式场合,比较礼貌。
2、电话拨不通时常说:Thelineisbusy.Ican'tgetthrough.电话占线,我打不通。
/I'lltryagainlater.我过一会儿再打。
其中line指电话线路,getthrough指接通电话。
3、电话拨通后相互打招呼:Hello,(nameortelephonenumber)你好,(并通报本人的姓名或单位名称或电话号码)Hello,isth at……speaking?你是……吗?/Whoisthatspeaking/calling?你是谁?/Whoisspeaking/calling,please?你是谁?应答时常说:Yes,(thisis)speaking.是的,我是……。
/Yes,it's.here.我是。
4、打电话请对方找人或留言:Is……in/athome?某某在家吗?/Can/may/couldIspeakto……,please?请……接电话好吗?/Will/wouldyougiveamessageto……,please?请给……捎个口信好吗?/Wouldyoutellhimmytelephonenumber,please?请你把我的电话号码告诉他好吗?/Can/couldyouask……toringmeback,please?请叫……给我回个电话好吗?应答时常说:Holdon/Waitaminute/Onemoment,please.请等一等。
展会实用英语口语对话(分类总结)展会常用英语口语1.I’ve come to make sure that your stay in Beijing is a pleasant one. 我特地为你们安排使你们在北京的逗留愉快。
2.You’re going out of your way for us, I believe. 我相信这是对我们的特殊照顾了。
3.It’s just the matter of the schedule, that is, if it is convenient for you right now. 如果你们感到方便的话, 我想现在讨论一下日程安排的问题。
4.I think we can draw up a tentative plan now. 我认为现在可以先草拟一具临时方案。
5.If he wants to make any changes, minor alternations can be made then. 如果他有什么意见的话, 我们还可以对计划稍加修改。
6.Is there any way of ensuring we’ll have enough time for our talks? 我们是否能保证有充足的时间来谈判? 7.So our evenings will be quite full then? 那么我们的活动在晚上也安排满了吗? 8.We’ll leave some evenings free, that is, if it is all right with you. 如果你们愿意的话, 我们想留几个晚上供你们自由支配。
9.We’d have to compare notes on what we’ve discussed during the day. 我们想用点时间来研究讨论一下白天谈判的情况。
10.That’ll put us both in the picture. 这样双方都能了解全面的情况。
商务英语中的电话会议该怎么说,40个实⽤句式记住了在外企⼯作的⼈,基本都要打conference call,参加电话会议。
今天,就和⼤家⼀起看看,conference call到底如何打才看起来像个专业⼈⼠!你的⼼情,还敢在熟悉的圈⼦展⽰吗?⼴告打电话前先做好准备。
如果你是新⼿,不怎么熟悉电话⼯具,打电话前⼀定要充分学习电话软件的特点,各个功能键的⽤法,最好做个test call, 防⽌正式电话会议中出洋相。
拟好agenda列表,事前模拟。
如果你是职场新⼈,打conference call前⼀定要打好草稿,列出预期要讲的bulletin points,并学会设想对⽅可能问到的问题,提前在脑⼦⾥过⼀遍。
如果是 audio conference call, 当你不发⾔的时候,记得按mute键,这样显得更专业,并且让你专注于听别⼈正在讲什么。
展开剩余91%如果是video conference call,请保持职场仪态。
认真倾听,适当点头,显⽰你有认真参与其中。
使⽤商务语⾔,简洁明了。
电话会议最重要的⽬的是交流⼯作,所以要切忌使⽤深奥、复杂的词汇和句型。
电话会议起承转合、流程介绍1.Introduction开头寒暄⾸先就是介绍⾃⼰,以及⼀起参与电话会议的⼈员。
当然啦,如果还有其他对⽅不熟悉的⼈员也在电话会议中,也要介绍。
⽐如:Hi Marty. This is Larry from Microdot Technology. I'm calling in with Jimmy Wayne, SusanFrancis, and Lou Denver. [Pause to allow them to greet]. We also have the Chief FinancialOfficer, James Fitzpatrick, calling in from LA.Marty你好,我是Microdot科技公司的Larry,现在和我⼀起的还有Jimmy Wayne, SusanFrancis, and Lou Denver(暂停,留⼀些时间双⽅打个招呼)。
英文会议常用情景句型和单词开会前:情景一:如果是电话拨入,作为host(会议发起人)听到他人拨入提示音后,可以主动发出询问:This is Mike, can I ask who just joined?拨入的参会人员可以说:Hi, this is Anna. 如果你是和同事在同一个地点一起参加,则可以说:Hi, this Anna, and I got Monica here with me(in the same room).然后示意同伴Monica打招呼。
情景二:现在网络会议比电话会议(Conference call)更为常见,在成员列表里可以直接看到加入会议的人员,那么打招呼的基本语句就是:A: Hi Steve, how are you?B: Hi Dew, I'm good, what about you?情景三:当来迟之后,道歉:sorry, I'm late. I was tied up with some urgent stuff.情景三:当与会人员到齐后,会议召开人可用“Let's get started"开启会议。
情景四:对陌生人介绍自己职责时可说,Let me tell a bit about myself. I'm in charge of/I'm responsible for.....这比千篇一律地说introduce myself更口语化一些。
会议中:情景一:展开讨论前,为了让大家都清楚了解事情的发展进度,可以说:To keep everyone on the same page, let me update the progress that we have so far.情景二:开始PPT演示时,可在开场白中说:Welcome to correct me if I'm wrong. 或者Welcome to stop me if you have any questions.情景三:讲完一页PPT后,可礼貌询问听众:Any questions about this slide?如果没有人提出问题,就继续:Ok, let's move on.(单页PPT称为slide,整个PPT文件称为deck。
电话会议常用句型总结:Main points:◆-Good morning all, we‘re all here? Great!◆-I’m Tony from International Corp in L.A., there are three thingswe need to discuss today...new product line for the upcoming holiday season, advertising and any problems that might occur.◆-Let‘s get right down to business, then. First, let’s have a rollcall.To signal that we're about to talk:◆I have a question...我有个问题。
-Let me get this straight...让我明确一下你所说的。
-I‘d like to make this point clear...我希望强调一下这一点。
-I just want to clarify something...我希望明确一下(某事情)。
-But there’s something else to consider...但这里还有其他需要考虑的。
-I have something else to add...我还有其他需要提出的一点。
-From my standpoint...在我这边看来。
-I‘d like to answer that question please...我希望能够回答该问题,谢谢。
◆Since everyone’s here, shall we get started?◆大家到齐了,我们开始吧。
◆Let's keep this meeting fairly brief.◆我们的会议很短。
电话会议常用句型总结:
Main points:
◆-Good morning all, we‘re all here?Great!
◆-I’m Tony from International Corp in L.A., there are three things we need to
discuss today...new product line for the upcoming holiday season, advertising and any problems that might occur.
◆-Let‘s get right down to business, then.First, let’s have a roll call.
To signal that we're about to talk:
◆I have a question...我有个问题。
-Let me get this straight...让我明确一下你所说的。
-I‘d like to make this point clear...我希望强调一下这一点。
-I just want to clarify something...我希望明确一下(某事情)。
-But there’s something else to consider...但这里还有其他需要考虑的。
-I have something else to add...我还有其他需要提出的一点。
-From my standpoint...在我这边看来。
-I‘d like to answer that question please...我希望能够回答该问题,谢谢。
◆Since everyone’s here, shall we get started?
◆大家到齐了,我们开始吧。
◆Let's keep this meeting fairly brief.
◆我们的会议很短。
◆Today, we are going to discuss…
◆今天我们要讨论……
To cut off:
-I'm sorry I didn't catch that first part of what you said...
不好意思我没有听清你开头所说到的。
-Would you mind repeating what you've just said?
你是否可以重复一下刚才所提到的?
-Come again?I didn't catch that...
再说一遍?我没听清楚。
-Would you mind talking just a little bit slower?I‘m not a native speaker, so it is hard for me to try and catch what everyone’s saying.
你是否可以讲得稍微慢一些?我的母语不是英语,所以让我完全跟上大家所提到的,确实有些难度。
I’m sorry to cut you off.
May I come in here?
May I have a word?
我可以插句话吗?
Interactions:
That’s interesting! I never thought about it that way before.
真有意思!我从没想到这一点。
Good point!
好主意!
I get your point.
我明白你的意思了。
Could you elaborate on that?
你能再详细谈谈那一点吗?Agreement and Disagreement:
◆I totally agree with you.
完全同意。
◆Exactly!
◆That’s the way I feel.
这正是我想说的。
◆I’m afraid I can’t agree.
恐怕我不能赞同你的看法。
◆Up to a point I agree with you, but…
我部分赞同你的看法,但是……Suggestions:
How about…?
I suggest…。