迪士尼公司运营案例分析

关于迪士尼公司的案例分析一、企业概况华特·迪士尼公司（The Walt Disney Company，简称TWDC），简称迪士尼，是世界上第二大传媒娱乐企业，1923年由华特·迪士尼与兄长洛伊·迪士尼创立。

迪士尼取名自其创始人华特·迪士尼，是总部设在美国伯班克的大型跨国公司，主要业务包括娱乐节目制作，主题公园，玩具，图书，电子游戏和传媒网络。

作为一个娱乐品牌，迪士尼在2008年《商业周刊》的世界100强品牌（按照品牌价值）排名为第9位。

2008年12月30日，世界权威的品牌价值研究机构－－世界品牌价值实验室举办的“2008世界品牌价值实验室年度大奖”评选活动中，迪士尼凭借良好的品牌印象和品牌活力，荣登童装品牌类“中国最具竞争力品牌榜单”大奖，赢得广大消费者普遍赞誉。

二、产业链分析1.影视产业影视产业类型繁多，生产各种影片，动画片，电视节目，录制和商演舞台剧等。

其产量大，每年出产50多部故事片，而且发行、出售量大，重播经典。

其特点：全球化与本土化结合，不断创新顺应，精湛的制作技术，轰炸式宣传。

2.迪士尼乐园迪士尼乐园是基于迪士尼动漫影片而发展为旅游、娱乐的游乐园，并带动与乐园相关联的一系列消费服务部门，不断扩展业务，使收入“滚雪球”似地以膨胀，是迪士尼公司的主体。

“体验式营销”是迪士尼乐园的生存之道，“创造欢乐”则是其主题。

所以迪士尼乐园是第一次把观众在电影里和卡通片里看到的虚拟世界变成了可有、可玩、可感的现实世界的，除了包括若干主题公园外，公司还提供餐饮、销售旅游纪念品，经营度假村、交通运输和其他服务行业。

3.迪士尼消费品（1）特许经营：特许经营扩大了迪士尼公司盈利销售渠道，如今全球有4000多个拥有迪士尼特许经营的商家，迪士尼每年的特许经营额达到10多亿美元。

如：米老鼠一问世，就有许多厂商同迪士尼联系，请求允许使用米老鼠形象，现在以米老鼠为形象的产品深受“老鼠帮”们喜爱；（2）衍生消费品：主要是影视节目开发制作的音像带、VCD/DVD/CD产品、旅游产品、玩具、纪念品、书籍等相关产品、影视代表场景及相应的旅游景点的开发等。

市场营销迪斯尼案例迪斯尼是全球最受欢迎的家庭娱乐公司之一，其市场营销策略一直以来都是成功的典范。

下面将介绍一个迪斯尼市场营销的案例分析。

迪斯尼乐园作为迪斯尼的标志性产品，一直以来都吸引了大量游客。

在市场营销方面，迪斯尼采取了多种策略来吸引游客并提高乐园的知名度和竞争力。

首先，迪斯尼注重品牌建设和品牌形象塑造。

迪斯尼乐园以其独特的迪斯尼主题、梦幻的氛围和热情周到的客户服务而闻名于世。

迪斯尼通过在全球范围内的广告宣传、电影、电视剧、卡通片等多种渠道，不断巩固和提升迪斯尼品牌的价值和认可度。

其次，迪斯尼注重用户体验。

迪斯尼乐园通过创造独特的主题、多样化的娱乐项目和互动体验，不断满足游客的需求。

迪斯尼也经常举办特别活动和节庆，吸引更多游客前往乐园。

此外，乐园内还提供各种食品、纪念品和周边商品，为游客提供多元化的选择。

另外，迪斯尼积极利用社交媒体和数字化平台进行市场推广。

迪斯尼乐园在社交媒体上拥有庞大的粉丝群体，并通过发布各种有趣、吸引人的内容来与粉丝互动。

此外，迪斯尼还开发了多款手机应用程序，提供了各种实用的功能和互动体验，进一步增强了用户的参与感和乐园体验。

最后，迪斯尼注重挖掘和开发新的市场机会。

除了传统的迪斯尼乐园，迪斯尼还开设了迪斯尼度假酒店、迪斯尼邮轮等其他形式的娱乐设施，以满足不同类型和需求的游客。

迪斯尼还与其他品牌和合作伙伴合作，推出了许多跨界合作的产品和促销活动，进一步扩大了其市场影响力。

总之，迪斯尼市场营销的成功在于其强大的品牌形象、独特的用户体验、灵活的市场推广渠道和不断创新的产品开发。

通过这些策略的综合应用，迪斯尼成功地吸引了全球各地的游客，并保持了其市场竞争力和领导地位。

迪斯尼作为全球最受欢迎的家庭娱乐公司，其市场营销策略一直以来都是成功的典范。

在过去的几十年里，迪斯尼通过创造独特的品牌形象、提供多样化的娱乐体验和积极利用社交媒体进行推广等方式，吸引了数以百万计的游客前往其乐园、度假酒店和邮轮等娱乐设施。

Analysis Disney CompanyThe Walt Disney Company is an American diversified mass media corporation with touching every aspect of the entertainment industry, including publishing, television networks, educational materials, cable channels and Internet websites (Smith, Clark, 1999). And it also owns the theme parks all around the world. Disney Company became a “world’s best-known company” which was based on a lot of cartoon characters. Today it is one of the largest media corporations in the world (Siklos, 2009).Development of DisneyDisney Company was formed on 16 October 1923, by Walt Disney and his brother Roy Disney in Los Angeles, which was named the Walt Disney Studio. “It all started with a mouse” (Wasko, p.9, 2013). Before the mouse appeared in the film, Walt did two cartoon series which was called Oswald the Lucky Rabbit and Alice Comedies. However, because of Oswald got involved the problem of copyright, Walt needed to search for a new character. In 1928, the idea of the mouse which was named Mickey came into his mind (Wasko, 2013). And then the great success of Mickey made the company rapidly growing up in Hollywood.During the World War 2, Disney Company has been taken over by US Army troops a lot. However, this situation did not block the development of Disney, at that time, Donald Duck as one of the famous animal characters appeared in short film.After the war, the way that Disney Company developed their films were becoming diversification. Walt started producing television programming with ABC and NBC, which made their characters to show themselves on television. This successful movement let Disney Company goes further — a theme park. The first Disneyland was opened on 1955 (Grover, 1997). Due to these great successful strategies, Disney Company finally becomes a major independent film company in Hollywood (Wasko, 2013).How does The Disney Company grow up?The Disney Company uses diversification strategies to expand its market, which make them to achieve media monopoly and create enormous revenue. Those diversification strategies can be separated into two aspects, horizontal integration and vertical integration.1. Horizontal integrationSince 1993, Disney Company never stopped their footsteps of acquisitions. Disney Company has acquired Miramax Films, Pixar, Marvel Entertainment and Lucas film.“Horizontal integration enables a company to increase market power by cross-promoting or cross-selling a show” (McChesney, p.22, 1999). In 1993, Disney Company acquired Miramax which was a leader in independent film distribution (Wasko, 2013). This move made Disney Company had more market share for adult not only in children market. Through a series of acquisitions, Disney Company obtained more opportunities to distribute different kinds of films, which created new contents to Disney Company.2. Vertical integrationIn 1995, the first Disneyland opened in California. And now, Disney Company already has 7 theme parks around the world which bring Disney Company enormous income. According to the Disney annual report in 2014, Disney parks and resorts contributed $15,099 profits in 2014.In 1996, Disney Company officially acquired ABC, with this merger, “Disney could acquire the entire ABC television network, key ABC affiliates, ABC radio networks, publishing enterprises, ESPN, A&E and Lifetime” (Smith, Clark, p.171, 1999). This decision combined Disney animated film, television program and radio programmingtogether effectively. It made Disney Company occupied a dominant position in the media industry (Wasko, 2013). And in 2001, the Fox Family Worldwide was sold to Disney by News Corp. which known as ABC Family (Columbia Journalism Review).3. DiversificationDisney Company added diversification activities to expand areas of Disney’s operation since 1984 (Wasko, 2013). Due to the acquisition, Disney Company had opportunities to take benefits of technologies from Miramax Films, Pixar and others company have been acquiredAccording to the annual report of Disney Company in 2014, “The Walt Disney Company, together with its subsidiaries, is a diversified worldwide entertainment company with operations in five business segments: Media Networks, Parks and Resorts, Studio Entertainment, Consumer Products and Intera ctive.” Acquisitions and cooperation help Disney to approach new aspect, which lead Disney to permeate in every aspects of life.How wide ranging are its present operations?Disney’s industry distributes in various fields, which include media networks, park and resorts, studio entertainment, consumer products, interactive.Figure 1: from Disney annual report 2014Figure 2: the percetage of revenue of Disney Comany, from Disney annual report 2014 According to these two graph, the revenue of media network and parks and resorts are most important contributions of Disney Company, which occupy more than halfof revenue, almost 74%. And this was due to high programe sales at broadcasting and high quality amenities of theme parks (Disney annual report, 2014).How globalised are its current operations?Disney channels can be a specific example. “The Disney Channels includes over 100 channels available in 34 languages and 164 countries/territories” (Disney annual report, 2014). Therefore, Disney has reached most markets around the world.Figure 3: from Disney annual report 2014MediaNetwork43%Parks andResorts31%StudioEntertainment15%ConsumerProducts8%Interactive3%The major revenue of DisneyCompany segmentsFigure 4: the overseas revenue of Disney Comany in 2014, from Disney annual report 2014 According to figure 4, United States and Canada are the most important markets which contributed $36,769 million in 2014. And from figure 5, we can see that the most income of overseas market is Europe. However Asia as the second market shows a significant increase by compared with the other areas, which shows that Asia market is becoming more important in global market of Disney.In the fields that Disney has apporached, their Theme Parks can be look like a most useful business method to enlarge their overseas markets. For example, before the Hong Kong Disney land built, Hong Kong Special Administrative Region (HKSAR) invested $2.9 billion which included infrastructure improvement and loans to this Disney land and also earned about $780 million from the joint venture (Matusitz, 2009). At the same time, Disney made “four glocalization changes ” to adapt Chinese people ’s preference. “They are (1) reduction of prices; (2) adaptation to local visitors ‘ customs; (3) change of décors and settings; (4) adaptation of labor practices ” (Matusitz, p.671, 2009). Based on these “four glocalization changes ”, Hong Kong Disneyland was more successful.62236181650529903333393012951506160901000200030004000500060007000201220132014overseas revenueEurope Asia Pacific Latin America and OtherHow does Disney influenced by the shareholders and directors?According to Disney Company annual report in 2014, Robert A. Iger is Chairman and Chief Executive Officer of Disney. And there are the five major shareholders of Disney Company:Institutional SummaryNon-institutional Shares39%Institutional Shares61%Figure 5: the ownership sumary of Disney Comany, from NASDAQFigure 6: Top 5 Holders of Institutional Holdings of Disney Comany, from NASDAQFrom these two pie chart, we can see that Institutional Shares hold 61% of Disney Company’s stock. And the main shareholder of Disney Company is The Vanguard Group which is an American investment management company.Disney Company can be influenced and developed through cooperation with company from interlocking shareholders and interlocking directorships, which can be distribute in three areas: Financial institutions, food and drink companies and digtial companies. The diversification of cooperation can be found in many ways, like economy, political and cultural networks.Board of Directors Interlocking CompanySusan E. Aronld The Carlyle Group, McDonalds Corporation John S. Chen Blackberry, Ltd., Sybase Inc.Jack Dorsey Twitter, Inc., Square, Inc.,Robert A. Iger The Walt Disney CompanyFred H. Langhammer Estée Lauder Companies Inc., The ShinseiBankAylwin B. Lewis Potbelly Sandwich, Starwood Hotels & ResortsWorldwideMonica C. Lozano U.S. Hispanic Media, Inc.,Impremedia LLC,Bank of America CorporationRobert W. Matshullat Visa Inc., The Seagram Company Ltd.MorganStanley & Co. Incorporated,The CloroxCompanySheryl K. Sandberg Facebook, Inc., Google Inc., Starbucks Corp.Orin C. Smith Starbucks Corporation, Nike, Inc.,Conservation International, Deloitte & Touche Figure 7: Board of Directors of Disney Company, from The Walt Disney CompanyThe figure 8 can clearly show the interlocking company of Disney Company. As we can see from this table, Langhammer and Lozano are two directors of Disney, at the same time they are the directors of The Shinsei Bank and Bank of AmericaCorporation separately. They can give Disney Company a better financial support and economic security. It is also a stable capital chain of Disney Company.Disney Company and interlocking company cooperation may promote Disney’s market policy. For example, Smith has served as the director of Nike which has a great market share in Chinese market and sponsors many events in China. Therefore, the connection between Disney and Nike may accelerates Disney’s step to enter Chinese market and changes the attitude or policy toward Chinese market. Further more, Disney and Nike have launch sports shoe together ever which played an advocacy role for both brand.Disney Company has its own theme parks and resorts, and those hotels and facilities come from the interlocking companys, like Starwood Hotels & Resorts Worldwide or Deloitte & Touche. Seagram, starbucks and McDonalds companies provide Disney a great convience for food and drinks. Those interlocking companies may in the Disneyland or nearby the Disneyland, which means Disney also gives them a opportunity to achieve the situation of win-win.The interlocking companies of Disney include internet engine, software and social network sites like Google, Facebool, Twitter and Sybase, providing Disney technical support and new platform to branding itself. Taking Google as an example, in 2014, Google and Disney had team up to launch Disney, Pixar and Marvel movies on any device via Google Play(Buhr, 2014).This cooporation can let more people to download Disney movies, no matter what app people are using, they can easily download Disney movies through Google account. Disney and Marvel fans will be able to use any computer or cell phone no matter what software system and watch their movies. This shift satisfys the customer’s need and retain more Disney fans.Advice to Disney Company“ Disney Company covers an extremely wide rang of media/ entertainment activities, from traditional television and film viewing, to theme park visits and sport event attendance ” (Wasko, 2013). It is definitely a diversified entertainment company. The success of Disney Company can be related to its diversified activities. At the same time, Disney Company relies on wide as well as high quality range of products, establishing a well industry brand. With the expansion of Disney industry, it merger a lot of competitive companies like Miramax Films, Pixar and ABC, which reduced competition of market, promoted the capability of Disney and enlarge the extent of Disney Company. Therefore, the superior market share is one of the strengths of Disney Company.However, there are still some weaknesses hidden behind the great advantages of Disney Company. The continued growth of high cost of services and products is a problem for Disney. According to the Disney annual report in 2014, the cost of service increased 6% (almost $1.3 billion) compared with 2013, which was because the higher programming costs at ESPN and ABC Television Networks. And the cost of products increased 2% (almost $120 million). Besides the costs of Disney Company, how to overcome the cultural difference and policy issues are quite weakness for Disney to develop new markets. By compared with North America, the revenue from other regions is much less. Taking Asia as an example, the difference of culture background and policy, Disney Company can only has the theme parks or releases films in Asia, the channels like ESPN or ABC cannot have a place. It is an issue for Disney Company to breakthrough.Disney Company still holds many opportunities which can make the company to grow up. The popularity of internet can be seen as a business opportunity. Nowadays, most of people use internet especially social networks more frequently this situation not only happens on adults also on children. Therefore Disney Company can catch this opportunity to branding themselves on internet, which can be like an advertisement or an online game. From market aspect, Asia as the mostpopulation in the world has a lot of chances for Disney Company to develop and then Disney may has more market shares. Disney Company will grow further by taking those opportunities.There are some threats that Disney Company need to pay attention to. The economic environment is an uncontrollable risk for Disney Company. “Turmoil in the financial markets could increase our cost of borrowing and impede access to or increase the cost of financing our operations and investments” (Disney annual report, 2014). At the same time, under this condition, it can increases the cost of borrowing and makes it difficult to get financing. Another threat is potential competitors, even after Disney Company acquired many diversified corporations. Disney Company needs a large number to make it run which lead to high costs of wage, medical fees and allowance. Disney annual report stated that there are about 180,000 employees working in Disney Company. Therefore, the huge expenditure is not a small burden for Disney Company. However, a variety of unpredictable events are a potential threat which may reduce demand for products of Disney.Although there are a lot of weakness and threats, Disney Company has strategies to alter that. In order to avoid the threat of uncontrollable economy, it requires Disney Company to alter the business strategy or restructuring of its business, even this operation may increase the costs. Disney Company needs to attract new investments and expand new business line (Disney annual report, 2014). Maintaining a low debt ratio is useful way to avoid the problem of financing. In addition, Disney should limit the increasing of costs to look for cheaper labor in global markets.Disney can improve their level of localization to narrow the cultural difference and reduce competition when they expand their global markets. For example, Happy Valley is a famous amusement park in china which will share the market with Disneyland. Disney can increase the localization of elements and in some extent reduce the price of ticket to promote competitiveness.Nowadays, people have variety ways to use media. Mobile phone is a mainstream in people’s daily life, presenting that Disney should keep pace of technology. The apartment of Disney could develop their own applications for their consumers. As Disney annual report said in 2014, “The media entertainment and internet businesses in which we participate increasingly depend on our ability to successfully adapt to shifting patterns of content consumption through the adoption and exploitation of new technologies.” Therefore, the priority place should be given to keep pace with new media and new technologies for Disney in the future.ReferencesBuhr, S. (2014). Disney And Google Partner Up For Disney Movies Anywhere Access On Google Play. Techcrunch. Retrieved 16 November, 2015 fromColumbia Journalism Review. (2013). THE Walt Disney Company Timeline. Retrieved 13 November, 2015 fromGrover, R. (1997). The Disney touch: Disney, ABC & the quest for the world's greatest media empire. Chicago: Irwin Professional Pub.Matusitz, J. (2011). Disney’s successful adaptation in Hong Kong: A glocalization perspective. Asia Pacific Journal of Management, 28(4), 667-681.McChesney, R. W. (1997). The Global Media Giants. Extra, USA.Nasdaq. (2015). Walt Disney Company (The) Ownership Summary. Retrieved 13 November, 2015 fromSiklo,R. (2009). Why Disney Wants Dreamworks. Fortune. Retrieved 16 November, 2015 fromSmith, D. and Clark, S. (1999). Disney: The first 100 years. New York: Hyperion Books.The Walt Disney Company, Fiscal Year 2014 Annual Financial Report And Shareholder Letter. Retrieved 16 November, 2015 fromWasko, J. (2001). Understanding Disney: The manufacture of fantasy. Cambridge: Polity.。

迪士尼公司案例研究第1章华特迪士尼公司迪斯尼，这个由华特·迪斯尼和罗伊·o·迪斯尼于1923年创立的娱乐王国，无疑是这个行业的标杆。

华特迪士尼公司持续为全球的消费者带来欢乐和幸福，并永远不会停止用它的愿景给我们带来惊喜。

1. 1介绍迪斯尼是一家跨国、跨平台的企业集团，在迪斯尼带给我们的所有奇迹背后，是迪斯尼领导团队的远见卓识，他们努力产生创造力，促进创新，并利用最新的技术。

他们的业务在许多不同的领域蓬勃发展，包括公园和度假村、消费产品、演播室娱乐、媒体网络和互动媒体。

该公司目前在40多个国家运营，他们确实非常重视劳工、道德、环境、慈善事业等问题。

1.2选择迪斯尼当我们想到商业案例时，我们通常会想到产品和它们的品牌，比如时尚行业的HM，或者消费电子行业的苹果;我们很少想到娱乐业。

我们选择研究迪斯尼，因为它即使不是每个人的童年，也是我们童年的一部分。

那些经典的童话和冒险故事教会了我们爱、勇气和信仰。

此外，正如我们所做的，迪斯尼随着时间的推移而不断成熟，为其作品带来了更多的多样性和创新，为不同阶层的人们带来了快乐，为不同世代的人带来幸福。

1.3事实与统计迪士尼丰富的背景故事不可能简单地用几页纸写出来，因此我们挑选了一些重要的事实和数据来说明这家公司，并在下面列出。

1.3.1公司■建立日期:1923年10月16日■产品:主题公园、有线电视、电影、出版、广播、门户网站，音乐，视频游戏■员工人数:18万(2014年)■净利润:83.8亿美元(2015年)■总资产:881.8亿美元(2015年)1.3.2部门:■沃尔特迪士尼公园和度假村，其中包括该公司的主题公园、邮轮公司等旅游相关资产■华特迪士尼工作室，包括公司的电影、唱片公司和剧场分歧。

■迪士尼媒体网络，包括该公司的电视资产。

■迪士尼消费产品和互动媒体，生产玩具、服装和其他基于此的商品。

■迪士尼拥有的资产，包括迪士尼的互联网，移动、社交媒体、虚拟世界和电脑游戏运营。

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It‘s something that will never be finished. Something that I can keep developing...and adding to. 迪士尼乐园永远不会完结，因为她激励我不断去发展和丰富我的事业。
感悟： 华特先生对迪士尼公司的感情，是他一生奋斗不息的动力之源。
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迪士尼主题乐园度假区
该部门负责全球迪士尼主题乐园的运营、设计和建造。 除了全球5个迪士尼度假区，11个主题乐园之外， 同样拥有两艘巨型油轮——迪士 尼海上巡航线。 另外迪士尼区域娱乐负责运营 ESPN Zone 主题餐馆，而阿纳海姆运动公 司 ( Anaheim Sports, Inc. )则负责运营迪士尼的NHL冰球队“巨鸭队 (The Mighty Duc ks) ”。
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华特曾说过：“我们不用考虑钱的多少，我 们需要考虑的是东西的好坏。我的理论是：只要 东西好，我们就可以把大众吸引过来。” 因此，在建设幻景园过程中，华特始终要求 做到尽善尽美。华特经常仔细检查每一个细节， 有时他会蹲下来，感觉一下儿童是否也能看到园 内的景色。有一次，华特乘火车观看园中各处景 观，发现树木会挡住火车上游客的视线，于是他 决定把已经种好的树木挖起来，并后移50米。幻 景园的设计与建造一直在华特的严格监督下进行， 园区可以说是华特理想中卡通世界的现实版本。 华特不时把幻景园想象为游客可以进去随意 乱逛的一系列主题独特的立体“电影院”，并由 一条叫做“美国大街”的大道串联起来，就在这 不知不觉中，华特创造出一种新型的旅游形态， 丰富了娱乐业、旅游业的内涵。
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第二篇·第一部分
企业优势：
1、精益求精打造品牌 2、多元化的商业经营
3、跨越文化差异，拓展海外市场

迪士尼案例分析范文引言：迪士尼公司是一家全球知名的娱乐公司，拥有众多的电影、主题公园、度假村等业务。

迪士尼公司的成功并非偶然，它背后有着一系列明智的管理决策和战略。

本文将对迪士尼公司进行案例分析，探究其成功因素，并对其管理策略和未来发展进行讨论。

一、迪士尼公司的成功因素1.优秀的品牌价值：迪士尼是一个拥有多个知名品牌的公司，如米老鼠、唐老鸭、白雪公主等。

这些品牌在全球范围内都具有非常高的知名度和美誉度，为公司带来了巨大的商业价值。

2.创新的产品和内容：迪士尼公司一直致力于创造有创意的产品和内容，包括电影、动画片、游戏等。

迪士尼的产品通常能够吸引各个年龄段的观众，且质量上乘，深受大家的喜爱。

3.优质的客户体验：迪士尼公司非常注重为客户提供优质的体验，无论是在其主题公园、度假村还是在购买迪士尼产品时，客户都能感受到迪士尼公司对于细节的关注和服务的用心。

4.强大的市场营销能力：迪士尼公司在市场营销方面非常出色，能够利用各种渠道和媒介将其产品推广给全球观众。

此外，迪士尼公司也非常擅长与其他品牌合作，通过跨界合作进一步扩大其影响力。

5.高度集中的公司文化：迪士尼公司有着独特而高度集中的公司文化，注重家庭和价值观，将这种文化融入到其产品和服务中。

迪士尼公司的员工也秉持着这种文化，为公司的成功做出了重要贡献。

二、迪士尼公司的管理策略1.注重创新：迪士尼公司一直致力于创新，确保其产品和内容具有竞争力。

迪士尼不断地投入资源和精力来培养新的创意，同时也鼓励员工在工作中提出创新的想法和建议。

2.关注员工发展：迪士尼公司注重员工的职业发展和培训，为员工提供学习和成长的机会。

迪士尼公司也鼓励员工在工作中展现自己的才华和创造力，通过激励机制来激发员工的积极性和创造力。

3.投资于技术创新：迪士尼公司一直在技术创新方面投入大量资源，以提升客户的体验和产品的质量。

例如，迪士尼公司在推出主题公园时采用了先进的技术，如虚拟现实和增强现实，给游客带来了更加逼真和互动的体验。

• 正如迪士尼的创始人华特迪士尼先 生曾经说过：只要这个世界仍存幻 想，迪士尼就将永远延续下去。
THE END!
感谢围观。
（二）经营愿景
企业文化是组织成员所共同形成的价值观， 也是思考与行为规范的体系。企业有愿景， 才能筑梦踏实。当每一位员工能体会公司 愿景，才可 万众一心，全力以赴。美国华 特迪士尼公司「梦想‧信念‧果敢‧实践」八 字决，人称《华特魔法》，他认为把梦想 变成信念，下决心贯彻实行，企业一定会 成功，其中「梦想」与「信 念」就是「愿 景」。
• （二）、对外行为识别系统
（一）、对内行为识别系统
• 员工教育：作为迪士尼公司的员工可以享有多种 权益和福利，特别是 Disney Silver Pass - 迪 士尼银色通行证等特色权益。 • 组织文化建设：迪士尼的与众不同之处在于运用 独特的创造力给大家讲出精彩的孕育人生哲理的 故事，将人物形象和创造性的故事内容发挥到极 致，给消费者留下深刻的印象，从而树立起自己 的品牌。建立起自己独特的富有梦幻的企业形象。 • 企业行为规范：永远把消费者的心理和需求放在 第一位，这是迪士尼公司自上世纪初建立以来不 变的传统。
迪士尼公司拥有
• 世界第一的娱乐及影视品牌迪士尼（Disney）
• 影视娱乐（美国最大的电影发行商之一） • 主题乐园及度假区（世界最大的主题乐园集团） 媒体网络（拥有美国三大广播公司之一ABC、体育 品牌ESPN） • 消费品（世界最大的儿童消费品品牌、世界最大 的儿童书籍集团）等
迪士尼MI
（一）经营理念企业形象来自计华特·迪士尼20100952021 李文斌
. Disney（迪士尼）
迪士尼的标志
华特•迪士尼公司简介
• 公司名称：华特迪士尼公司

世博会和巴塞罗那奥林匹克运动会；再加上自身存在的问题。开业两年后，乐园已 经亏损了9亿多美元。游园人数、购物消费都远远低于预期。
与东京相反，欧洲家庭一般都不愿意在乐园一天花上280美元，去享受公园 的经典和包括汉堡包和奶昔在内的美食。很多人对乐园过夜想都不会去想，因 为那儿的房价实在太贵。欧洲迪士尼乐园的一些做法也招致法国民众充满敌意 ：在早期广告并没有强调众多诱人的娱乐项目，而是炫耀其规模，这反而激发 了法国人的爱国情结，他们把迪斯尼看成美帝国主义的象征。甚至法国农民走 上街头，抗议法国政府以优惠价格出售当地的土地。法国人对 “迪斯尼构想” 以及美国童话人物的充满嘲讽，因为他们有自己的惹人喜爱的漫画人物。例如 ：戴头盔的高卢勇士Asterix.。乐园和公司的管理员态度似乎是横冲直撞、旁 若无人的。一位前迪士尼经理人员认为：“我们的确很傲慢——就想‘我们正 在建造泰姬陵，游客会接踵而至——按照我们的条件’”。迪斯尼管理者确信 自己无所不知，从而导致对当地文化麻木不仁：在园内禁酒；禁止带宠物进入 ；认为欧洲人不吃早餐，导致早餐供应紧张且对食品种类不满意：350个座位的 餐厅，却要接待2500人，没有顾客想要吃的肉和鸡蛋；对去欧洲人的度假习惯 没有考虑到：期望游客会在学期中带孩子来园放松，但事实是除非法定节假日 恰巧在周末，否则，那样的事从来没发生过，还指望美国式的、短期的频繁的 度假方式会改变欧洲人的旅行传统，但法国公司的作息时间并没改变。对乐园 工作人员衣着外表及要求都沿用美、日运作模式，被法国人认为是一种不人道 的“洗脑训练”。
• 法国面临许多意想不到的问题：
1、游客人数比预期少10%； 2、每名游客的人均花费比在日本少一半； 3、法国当地媒体对迪斯尼的负面报道，使公司的公众形象
不佳； 4、一些工作人员抵制迪斯尼的管理风格及服饰规范等等

案例分析–迪士尼公司的品牌策略迪士尼公司是全球著名的娱乐与传媒巨头，其品牌影响力和市场地位一直备受关注。

本文将就迪士尼公司的品牌策略展开分析，探讨其成功的原因。

一、迪士尼公司的品牌定位迪士尼公司的品牌定位可谓独特且深入人心。

其核心定位是“为全家庭提供一个快乐、梦幻、温馨的娱乐体验”。

迪士尼通过其标志性的卡通形象，如米老鼠、唐老鸭等，与家庭观众建立了情感链接。

品牌定位不仅塑造了迪士尼的“童话”形象，也吸引了全球各个年龄段的消费者。

二、迪士尼公司的品牌广告营销策略1. 故事化营销迪士尼公司善于利用故事来传递品牌价值观和情感共鸣。

例如，迪士尼的经典动画电影《狮子王》通过展示家庭和友谊的重要性，赢得了全球观众的喜爱和认同。

迪士尼的广告宣传往往采用了这种故事化的手法，让消费者通过情感上的共鸣来形成对品牌的认同感。

2. 跨媒体传播迪士尼的品牌营销善于跨媒体传播，将品牌延伸到各种形式的媒体上。

例如，迪士尼将经典卡通形象转化为广告形象，出现在电视广告、户外广告和网络广告上。

此外，迪士尼还利用社交媒体平台与受众互动，提升品牌的曝光率和影响力。

3. 基于大数据的个性化推荐迪士尼利用大数据分析技术，深入了解消费者的兴趣和喜好，从而能够提供个性化的推荐服务。

例如，通过分析消费者的观影记录和购买行为，迪士尼可以向用户推荐符合其口味的电影、游戏和周边产品，从而提升用户体验。

三、迪士尼公司的品牌扩张战略1. 全球市场扩张迪士尼公司通过在全球范围内的主题公园、度假村和影视制作等领域的扩张，加强了品牌的全球化影响力。

通过在中国、法国、日本等地建立迪士尼乐园，迪士尼向国际市场拓展，并在当地市场上推出本土化的产品和服务。

2. 品牌授权和特许经营迪士尼通过与其他品牌合作，进行品牌授权和特许经营，进一步扩大了自身的品牌影响力。

迪士尼与许多知名品牌如阿迪达斯、宜家等合作推出联名产品，不仅增加了品牌的曝光度，还提高了品牌的时尚感和吸引力。

3. 品牌多元化发展迪士尼不满足于娱乐和传媒领域，还积极拓展新兴领域。

1、在1930年代，迪士尼公司就已经进入了中国市场。

现在迪斯尼在中国内地共有三家办事处，北京办事处负责动画影视的制作与发行、上海办事处负责特许商品营销、广州办事处专注于主题公园与休闲物业。

迪斯尼有四大事业部：电影娱乐、媒体网络、主题乐园与度假胜地、消费产品。

在中国开展的业务可分为以下，电视业务Walt Disney Television International、家庭娱乐业务Buena Vista Home Entertainment International、消费品业务Disney Consumer Products、互联网业务Walt Disney Internet Group、迪斯尼冰上世界Disney On Ice、电影发行Buena Vista International、唱片发行Release、迪斯尼图书Disney Publishing Worldwide、主题乐园度假区Walt Disney Parks and Resorts、软件游戏Software Games、迪士尼英语学习中心Disney English Learning Center2、迪士尼不同业务进入中国的模式迪斯尼消费品业务进入中国主要以授权特许经营为主。

目前，迪士尼公司在中国有不少授权商，拥有大约6000个零售点，迪士尼的服装及玩具等产品在中国25个城市的百货公司和超级市场发售。

由于在中国销售受到传统销售模式的限制，2010年，迪斯尼在中国探索实施新的销售渠道，在多个三线城市推出“Toonsland”新模式和另一新零售模式“迪士尼消费品专区”——一个多层次的一站式商店，一个标榜“全球首家”的主题购物区，一种在一二线市场的新零售模式，一个中国独有的创新零售概念。

电视业务，主要是通过向中国电视台提供迪斯尼制作的动画节目和提供ESPN体育娱乐的转播。

迪斯尼已成为中国最大的动画节目提供商，每天为40多家有线电视台提供节目。

法国迪士尼案例分析一、内容简述本文将围绕法国迪士尼乐园进行深入的案例分析，作为迪士尼公司在欧洲的标志性景点之一，法国迪士尼乐园在过去的几十年中，凭借其卓越的经营策略和创新理念，吸引了大量游客前来游玩。

本文将详细介绍法国迪士尼乐园的背景和发展历程，并重点分析其在商业模式、市场定位、服务质量、品牌形象以及创新发展等方面的案例特点。

通过深入挖掘法国迪士尼乐园的成功经验，本文旨在为其他类似企业提供参考和借鉴。

同时我们也会关注其面临的挑战和未来发展策略，以展示其在激烈竞争中的应变能力和可持续性发展策略。

通过本文的阐述，读者将能够全面了解法国迪士尼乐园的经营理念和成功经验。

1. 介绍迪士尼作为全球知名的娱乐巨头，其业务范围和影响力迪士尼作为全球领先的娱乐巨头，以其独特的创意和精湛的技术引领着全球娱乐行业的发展方向。

凭借其深入人心的品牌形象和多元化的业务领域，迪士尼在全球范围内拥有着广泛的影响力。

其业务范围涵盖了娱乐、媒体、主题公园、电影制作、消费品等多个领域，每个领域都有着卓越的业绩和深远的影响。

自诞生以来，迪士尼不断创新并丰富其产品线和服务内容，满足了不同年龄层消费者的需求。

从动画片、电影、电视节目到游乐园和主题商品，迪士尼不断延伸其品牌触角，构建起一个庞大的娱乐帝国。

其影响力不仅仅局限于娱乐行业，还渗透到了人们的日常生活和文化价值观中。

无论是在电影制作、主题公园运营还是消费品市场，迪士尼都展现出了强大的品牌吸引力和市场控制力。

特别是在法国，迪士尼的成功落地生根不仅推动了当地旅游业的发展，还带动了相关产业链的经济增长。

法国迪士尼乐园作为迪士尼在全球的重要主题公园之一，吸引了大量国内外游客前来游玩，为当地创造了巨大的经济效益。

同时迪士尼在法国的消费品市场也表现出强劲的增长势头，其品牌影响力和市场份额不断扩大。

迪士尼作为全球知名的娱乐巨头，其在全球范围内的业务布局和影响力不容忽视。

特别是在法国这样的重要市场，迪士尼的成功案例为我们提供了一个深入研究和学习的机会，对于我们理解全球娱乐行业的发展趋势和企业战略具有重要的参考价值。

案例1-上海迪斯尼乐园：基本概况
上海迪斯尼乐园，中国大陆第一个、亚洲第三个，世界第六个迪士尼主题公园。
基本信息
区位
位于上海市浦东新区川沙新镇，地铁2号线、 11号线直达度假区，距上海市中心约1h车程，
距浦东国际机场约40min车程
开业时间
2016年6月16日正式开园
规模 开发方
总规划范围占地7平方公里，其中一期建设的 迪斯尼乐园及配套区占地3.9平方公里，投资
规模约340亿元
华特迪士尼公司、上海申迪集团
定位
集梦幻、想象、创意和探险于一身的家庭亲子 度假主题乐园
游客量
试运营40天，期间游客总量达到60万，首年客 流预计1500万人次
开闭园时间
9:00-21:00
票价
370元(平日）499元（高峰日）； 两天全票700元（平日）950元（高峰日）
11
案例1-上海迪斯尼乐园：客源结构 上海本地游客：长三角其他地区游客：国内其他地区游客的比例约为4:3:3
客源地域结构
其他地区 28%
长三角（除上 海外） 28%
上海 44%
• 上海本地游客（44%）为主要客群来源，细分数据 显示江苏和浙江是长三角（除上海外）游客最多的 地区，占据总游客的25%；
• 由于排队较长造成的性价比和体验感存在落差，外 省游客的重游预期不高，预计在成熟运营后，本地 消费者的比例会逐渐提升。
家人 69.49%
独自 2.12%
• 对于有迪士尼记忆的21-40 岁年龄段消费者以及 其子女即0-10 岁年龄段的消费者，迪士尼本身 的定位即具有较强的吸引力；
• 而由于青少年受众对于娱乐项目的刺激性有更高 的要求，11-20 岁的青少年段人次显示出低谷。

5.在欧洲迪斯尼开业的管理过程中，迪斯尼 犯了哪些错误？你有何建议？
法国人是一个民族自豪感极强又容易感情激动的民族。当 他们得知迪斯尼要设法以低于市场的价格买下1 590公顷 最好的农田时，法国人怒斥美国佬是文化帝国主义，法国 政府滥用职权仅仅是为了使米老鼠和它的朋友们在法国有 个家，使祖祖辈辈在这片农田上耕作的农民们失去自己的 家园。法国的报界一致责骂美国侵略者，公开表示他们的 愤怒。在迪斯尼公司一片地基没打、一块砖未铺之前，它 就已经与法国这一地区的人民疏远了。 接着，迪斯尼公司在与法国人的谈判过程中又触及了法国 人的敏感区。迪斯尼公司在与法国方面谈判时不是由公司 的执行官出面商谈主题公园的建设和有关合同的事宜，而 是由该公司聘用的律师来出面，这也是引发法方敌意的根 源之一。按照法国人的习惯，当一切商谈手段均告失败之 后，作为最后的手段才聘用律师。法国人认为在所有程序 未进行之前就雇用律师，是不信任和没有诚意的信号。
7.上海迪斯尼乐园为最新的迪斯尼乐园，对 于新乐园来说，以上所讨论的欧洲迪斯尼的 经营历史有何启迪?
启迪： 认真开展营销调研，全面了解市场及其需求的特点，全面 了解各种外部因素及其对拟开发项目的可能性影响，对于 开发决策是何等的重要。
8.既然迪斯尼公司已经成功地使巴黎迪斯尼 乐园起死回生，那么下一个选点将在何处？ 何时动工？假设您受聘为迪斯尼的顾问，对 下一个选点及动工时间提出建议，那么请选 择三个地点并从中选出一个您认为对X迪斯尼 乐园(Disneyland X。)来说最合适的地方，请 讨论。
同迪斯尼公司在开发佛州迪斯尼乐园时的规划思想类似， 欧洲迪斯尼乐园的兴建实际上是迪斯尼公司在该地实施的 一项大规模房地产开发项目的一部分。根据迪斯尼公司的 最初规划，一期除了该主题公园之外，还包括兴建若干座 饭店，客房总计5200间。这甚至超过当地原有的住宅总量。 后续各期的工程计划还包括修建大型商用写字楼、 Shopping Mall高尔夫球场、公寓、度假别墅等。从获利 前景上看，后续的房地产开发项目显然比单纯观光性质的 迪斯尼乐园更具优势。从而，分散了迪斯尼公司对乐园本 身经营管理的注意力。这在后来被证明是本末倒置、得不 偿失。因为所有后续项目的实施是以迪斯尼乐园的成功运 营为前提的。如果连迪斯尼乐园的生存都面临危机，其他 方面也就无从谈起。

Analysis Disney CompanyThe Walt Disney Company is an American diversified mass media corporation with touching every aspect of the entertainment industry, including publishing, television networks, educational materials, cable channels and Internet websites (Smith, Clark, 1999). And it also owns the theme parksall around the world. Disney Company became a “world’s best-known company” which was based on a lot of cartoon characters. Today it is one of the largest media corporations in the world (Siklos, 2009).Development of DisneyDisney Company was formed on 16 October 1923, by Walt Disney and his brother Roy Disney in Los Angeles, which was named the Walt Disney Studio. “It all started with a mouse” (Wasko, p.9, 2013). Before the mouse appeared in the film, Walt did two cartoon series which was called Oswald the Lucky Rabbit and Alice Comedies. However, because of Oswald got involved the problem of copyright, Walt needed to search for a new character. In 1928, the idea of the mouse which was named Mickey came into his mind (Wasko, 2013). And then the great success of Mickey made the company rapidly growing up in Hollywood.During the World War 2, Disney Company has been taken over by US Army troops a lot. However, this situation did not block the development of Disney, at that time, Donald Duck as one of the famous animal characters appeared in short film.After the war, the way that Disney Company developed their films were becoming diversification. Walt started producing television programming with ABC and NBC, which made their characters to show themselves on television. This successful movement let Disney Company goes further — a theme park. The first Disneyland was opened on 1955 (Grover, 1997). Due to these great successful strategies, Disney Company finally becomes a major independent film company in Hollywood (Wasko, 2013).How does The Disney Company grow up?The Disney Company uses diversification strategies to expand its market, which make them to achieve media monopoly and create enormous revenue. Those diversification strategies can be separated into two aspects, horizontal integration and vertical integration.1.Horizontal integrationSince 1993, Disney Company never stopped their footsteps of acquisitions. Disney Company has acquired Miramax Films, Pixar, Marvel Entertainment and Lucas film.“Horizontal integration enables a company to increase market power by cross-promoting or cross-selling a show” (McChesney, p.22, 1999). In 1993, Disney Company acquired Miramax which was a leader in independent film distribution (Wasko, 2013). This move made Disney Company had more market share for adult not only in children market. Through a series of acquisitions, Disney Company obtained more opportunities to distribute different kinds of films, which created new contents to Disney Company.2. Vertical integrationIn 1995, the first Disneyland opened in California. And now, Disney Company already has 7 theme parks around the world which bring Disney Company enormous income. According to the Disney annual report in 2014, Disney parks and resorts contributed $15, profits in 2014.In 1996, Disney Company officially acquired ABC, with this merger, “Disney could acquire the entire ABC television network, key ABC affiliates, ABC radio networks, publishing enterprises, ESPN, A&E and Lifetime” (Smith, Clark, p.171, 1999). This decision combined Disney animated film,television program and radio programming together effectively. It made Disney Company occupied a dominant position in the media industry (Wasko, 2013). And in 2001, the Fox Family Worldwide was sold to Disney by News Corp. which known as ABC Family (Columbia Journalism Review).3. DiversificationDisney Company added diversification activities to expand areas ofDisney’s operation since 1984 (Wasko, 2013). Due to the acquisition, Disney Company had opportunities to take benefits of technologies from Miramax Films, Pixar and others company have been acquiredAccording to the annual report of Disney Company in 2014, “The Walt Disney Company, together with its subsidiaries, is a diversified worldwide entertainment company with operations in five business segments: Media Networks, Parks and Resorts, Studio Entertainment, Consumer Products andInteractive.” Acquisitions and cooperation help Disney to approach new aspect, which lead Disney to permeate in every aspects of life.How wide ranging are its present operations?Disney’s industry distributes in various fields, which include media networks, park and resorts, studio entertainment, consumer products, interactive.Figure 1: from Disney annual report 2014Figure 2: the percetage of revenue of Disney Comany, from Disney annual report 2014According to these two graph, the revenue of media network and parks and resorts are most important contributions of Disney Company, which occupy more than half of revenue, almost 74%. And this was due to high programe sales at broadcasting and high quality amenities of theme parks (Disney annual report, 2014).How globalised are its current operations?Disney channels can be a specific example. “The Disney Channels includes over 100 channels available in 34 languages and 164 countries/territories”(Disney annual report, 2014). Therefore, Disney has reached most markets around the world.Figure 3: from Disney annual report 2014Figure 4: the overseas revenue of Disney Comany in 2014, from Disney annual report2014According to figure 4, United States and Canada are the most important markets which contributed $36,769 million in 2014. And from figure 5, we can see that the most income of overseas market is Europe. However Asia as the second market shows a significant increase by compared with the other areas, which shows that Asia market is becoming more important in global market of Disney.In the fields that Disney has apporached, their Theme Parks can be looklike a most useful business method to enlarge their overseas markets. For example, before the Hong Kong Disney land built, Hong Kong Special Administrative Region (HKSAR) invested $2.9 billion which included infrastructure improvement and loans to this Disney land and also earned about $780 million from the joint venture (Matusitz, 2009). At the same time, Disney made “four glocalization changes” to adapt Chinesepeople’s preference. “They are (1) reduction of prices; (2) adaptation to local visitors‘ customs; (3) change of décors and settings; (4)adaptation of labor practices” (Matusitz, p.671, 2009). Based on these “four glocalization changes”, Hong Kong Disneyland was more successful.How does Disney influenced by the shareholders and directors?According to Disney Company annual report in 2014, Robert A. Iger is Chairman and Chief Executive Officer of Disney. And there are the five major shareholders of Disney Company:Figure 5: the ownership sumary of Disney Comany, from NASDAQFigure 6: Top 5 Holders of Institutional Holdings of Disney Comany, from NASDAQ From these two pie chart, we can see that Institutional Shares hold 61% of Disney Company’s stock. And the main shareholder of Disney Company is The Vanguard Group which is an American investment management company.Disney Company can be influenced and developed through cooperation with company from interlocking shareholders and interlocking directorships, which can be distribute in three areas: Financial institutions, food and drink companies and digtial companies. The diversification of cooperation can be found in many ways, like economy, political and cultural networks.The figure 8 can clearly show the interlocking company of Disney Company. As we can see from this table, Langhammer and Lozano are two directors of Disney, at the same time they are the directors of The Shinsei Bank and Bank of America Corporation separately. They can give Disney Company a better financial support and economic security. It is also a stable capital chain of Disney Company.Disney Company and interlocking company cooperation may promote Disney’s market policy. For example, Smith has served as the director of Nike which has a great market share in Chinese market and sponsors many events in China. Therefore, the connection between Disney and Nike may accelerates Disney’s step to enter Chinese market and changes the attitude or policytoward Chinese market. Further more, Disney and Nike have launch sports shoe together ever which played an advocacy role for both brand.Disney Company has its own theme parks and resorts, and those hotels and facilities come from the interlocking companys, like Starwood Hotels & Resorts Worldwide or Deloitte & Touche. Seagram, starbucks and McDonalds companies provide Disney a great convience for food and drinks. Those interlocking companies may in the Disneyland or nearby the Disneyland, which means Disney also gives them a opportunity to achieve the situation of win-win.The interlocking companies of Disney include internet engine, software and social network sites like Google, Facebool, Twitter and Sybase, providing Disney technical support and new platform to branding itself. Taking Google as an example, in 2014, Google and Disney had team up to launch Disney, Pixar and Marvel movies on any device via Google Play(Buhr, 2014).This cooporation can let more people to download Disney movies, no matter what app people are using, they can easily download Disney movies through Google account. Disney and Marvel fans will be able to use any computer or cell phone no matter what software system and watch their movies. This shift satisfys the customer’s need and retain more Disney fans.Advice to Disney Company“ Disney Company covers an extremely wide rang of media/ entertainment activities, from traditional television and film viewing, to theme parkvisits and sport event attendance ” (Wasko, 2013). It is definitely a diversified entertainment company. The success of Disney Company can be related to its diversified activities. At the same time, Disney Company relies on wide as well as high quality range of products, establishing a well industry brand. With the expansion of Disney industry, it merger a lot of competitive companies like Miramax Films, Pixar and ABC, which reduced competition of market, promoted the capability of Disney and enlarge the extent of Disney Company. Therefore, the superior market share is one of the strengths of Disney Company.However, there are still some weaknesses hidden behind the great advantages of Disney Company. The continued growth of high cost of services and products is a problem for Disney. According to the Disney annual report in 2014, the cost of service increased 6% (almost $1.3 billion) compared with 2013, which was because the higher programming costs at ESPN and ABC Television Networks. And the cost of products increased 2% (almost $120 million). Besides the costs of Disney Company, how to overcome the cultural difference and policy issues are quite weakness for Disney to develop new markets. By compared with North America, the revenue from other regions is much less. Taking Asia as an example, the difference of culture background and policy, Disney Company can only has the theme parks or releases films in Asia, the channels like ESPN or ABC cannot have a place. It is an issue for Disney Company to breakthrough.Disney Company still holds many opportunities which can make the company to grow up. The popularity of internet can be seen as a business opportunity. Nowadays, most of people use internet especially social networks more frequently this situation not only happens on adults also on children.Therefore Disney Company can catch this opportunity to branding themselves on internet, which can be like an advertisement or an online game. From market aspect, Asia as the most population in the world has a lot of chances for Disney Company to develop and then Disney may has more market shares. Disney Company will grow further by taking those opportunities.There are some threats that Disney Company need to pay attention to. The economic environment is an uncontrollable risk for Disney Company. “Turmoil in the financial markets could increase our cost of borrowing and impede access to or increase the cost of financing our operations and investments” (Disney annual report, 2014). At the same time, under this condition, it can increases the cost of borrowing and makes it difficult to get financing. Another threat is potential competitors, even after Disney Company acquired many diversified corporations. Disney Company needs a large number to make it run which lead to high costs of wage, medical fees and allowance. Disney annual report stated that there are about,000 employees working in Disney Company. Therefore, the huge expenditure is not a small burden for Disney Company. However, a variety of unpredictable events are a potential threat which may reduce demand for products of Disney.Although there are a lot of weakness and threats, Disney Company has strategies to alter that. In order to avoid the threat of uncontrollable economy, it requires Disney Company to alter the business strategy or restructuring of its business, even this operation may increase the costs. Disney Company needs to attract new investments and expand new businessline (Disney annual report, 2014). Maintaining a low debt ratio is usefulway to avoid the problem of financing. In addition, Disney should limit the increasing of costs to look for cheaper labor in global markets.Disney can improve their level of localization to narrow the cultural difference and reduce competition when they expand their global markets. For example, Happy Valley is a famous amusement park in china which will share the market with Disneyland. Disney can increase the localization of elements and in some extent reduce the price of ticket to promote competitiveness.Nowadays, people have variety ways to use media. Mobile phone is a mainstream in people’s daily life, presenting that Disney should keep pace of technology. The apartment of Disney could develop their own applications for their consumers. As Disney annual report said in 2014, “The media entertainment and internet businesses in which we participate increasingly depend on our ability to successfully adapt to shifting patterns of content consumption through the adoption and exploitation of new technologies.”Therefore, the priority place should be given to keep pace with new media and new technologies for Disney in the future.ReferencesBuhr, S. (2014). Disney And Google Partner Up For Disney Movies Anywhere Access On Google Play. Techcrunch. Retrieved 16 November, 2015 fromhttp://techcrunch./2014/11/03/disney-and-google-partner-up-for-disney-movies-anywhere-access-on-google-play/Columbia Journalism Review. (2013). THE Walt Disney Company Timeline. Retrieved 13 November, 2015 from /resources/?c=disneyGrover, R. (1997). The Disney touch: Disney, ABC & the quest for theworld's greatest media empire. Chicago: Irwin Professional Pub. Matusitz, J. (2011). Disney’s successful adaptation in Hong Kong: A glocalization perspective. Asia Pacific Journal of Management, 28(4),667-681.McChesney, R. W. (1997). The Global Media Giants. Extra, USA.Nasdaq. (2015). Walt Disney Company (The) Ownership Summary. Retrieved 13 November, 2015 from .nasdaq./symbol/dis/ownership-summarySiklo,R. (2009). Why Disney Wants Dreamworks. Fortune. Retrieved 16 November, 2015 fromhttp://archive.fortune./2009/02/09/news/companies/disney_dreamworks.fortune/index.htm?postversion=2009020914Smith, D. and Clark, S. (1999). Disney: The first 100 years. New York: Hyperion Books.The Walt Disney Company, Fiscal Year 2014 Annual Financial Report And Shareholder Letter. Retrieved 16 November, 2015 fromhttp://cdn.media.ir.thewaltdisneycompany./2014/annual/10k-wrap-2014.pdfWasko, J. (2001). Understanding Disney: The manufacture of fantasy. Cambridge: Polity.。

沃尔特迪士尼公司战略管理案例分析2012最新文档-管理系列(word可编辑版)沃尔特迪士尼公司战略管理案例分析一、公司介绍沃尔特?迪斯尼是一个传奇，他的名字就是一种梦想的象征，他创造了卡通人物的米老鼠，制作了电影史上第一部完整的动画影片，他创建了迪斯尼主题公园，组建了现代化多媒体公司，他的创意改变了世界的面貌。

沃尔特?迪斯尼是20世纪的英雄。

沃尔特?迪斯尼于1928年创造了米老鼠的这一经典卡通形象，被称为米老鼠之父。

沃尔特?迪斯尼公司是目前世界上第二大传媒公司，还在全球经营多家迪斯尼主题公园，每年收入达250亿美元。

而这一切都得益于公司创始人沃尔特?迪斯尼，用迪斯尼自己的话说则是:“一切都从一只老鼠开始。

”图1:沃尔特迪士尼公司Logo事业:米老鼠之父沃尔特?迪斯尼1901年12月5日出生于美国芝加哥，他的父亲是西班牙移民。

1906年，老迪斯尼用全部家产在堪萨斯州东北的马赛林购买了一个小农场，他们全家从此便迁居在那里。

天赋: 童年卖出一幅画少年立志当画家沃尔特在全家5个孩子中排行第四。

沃特没有玩的，便在草稿纸上画农场小动物。

母亲发现了儿子绘画的天赋，给他买了一本画册，沃尔特便整日临摹，越画越好。

有一次，一位叫舍伍德的医生看中了他的画，出5角钱把他的画买去。

15岁那一年，沃尔特认为，自己将来有可能当一名画家。

1918年，美国卷入了第一次世界大战。

沃尔特这一年才17岁，他将年龄虚报了1岁，参加了红十字会，当了救护车的驾驶员。

创业: 创办动画公司“内鬼”卷款而逃战事结束后，沃尔特回到芝加哥，他到一家报馆求职，却遭到拒绝，他在一家电影广告公司找到一份周薪40美元的工作。

1922年，沃尔特辞去了广告公司的工作，自筹了1500美元，创办了动画片制作公司。

沃尔特聘请了2名推销员向全国推销动画片，不料这2人拿了公司的钱逃之夭夭，使沃尔特陷入困境，终于宣告破产。

起步: 赴加州与兄长合伙娱乐帝国初步成形1923年夏天，迪斯尼来到位于加州的好莱坞，和哥哥罗伊凑了3200美元重新创业，成立了“迪斯尼兄弟动画制作公司”，这是今天迪斯尼娱乐帝国的真正开始。

迪士尼案例分析迪士尼（Disney）是全球知名的娱乐和媒体公司，拥有众多的电影、电视、主题公园和消费品品牌。

本文将对迪士尼公司的成功因素进行分析，并探讨其在娱乐和媒体行业的竞争优势。

一、迪士尼的历史背景和发展迪士尼公司成立于1923年，由沃尔特·迪士尼和罗伊·迪士尼兄弟共同创立。

最初，公司以动画电影制作为主要业务，如《白雪公主》、《小美人鱼》等。

后来，迪士尼公司逐渐扩展到电视、主题公园和消费品领域，成为全球最大的娱乐和媒体公司之一。

二、迪士尼的核心价值观和品牌形象迪士尼公司的核心价值观是创造欢乐和魔法。

他们致力于为全球观众提供令人愉悦和难忘的娱乐体验。

迪士尼的品牌形象以可爱、童话和家庭友好为特点，深受大众喜爱。

三、迪士尼的竞争优势1. 强大的品牌影响力：迪士尼拥有丰富的知名品牌和角色，如米老鼠、唐老鸭、白雪公主等。

这些经典角色和故事吸引了全球观众的关注和喜爱。

2. 多元化的业务领域：迪士尼公司在电影、电视、主题公园和消费品等领域拥有广泛的业务布局。

这种多元化的经营策略使得公司能够在不同领域获得收入，并降低了风险。

3. 创新的技术和内容：迪士尼公司不断引入新的技术和创新内容，如3D电影、虚拟现实和增强现实技术等。

这些创新使得迪士尼能够提供更具吸引力和沉浸式的娱乐体验。

4. 全球化战略：迪士尼公司在全球范围内开展业务，并积极拓展新兴市场。

他们与当地合作伙伴合作，推出适应当地文化和市场需求的产品和服务。

四、迪士尼的成功案例1. 主题公园：迪士尼乐园是全球最受欢迎的主题公园之一。

他们以其独特的设计、精美的景观和丰富的娱乐项目吸引了数百万游客。

迪士尼乐园在全球范围内开设了多个分支，如迪士尼乐园、迪士尼海洋乐园等。

2. 电影制作：迪士尼公司的电影制作部门一直以来都非常成功。

他们制作了许多经典的动画电影和真人电影，如《狮子王》、《美女与野兽》、《复仇者联盟》等。

这些电影不仅在票房上取得了巨大成功，也赢得了观众和评论家的好评。

作公司。
迪斯尼，全称The Walt
Disney Company。
是总部设在美国伯班克的大型 跨国公司。 主要业务包括娱乐节目制作， 主题公园，玩具，图书，电子 游戏和传媒网络。
2001年第三季度：比上一季 度锐减68%， 2001年4月裁员4000人。第 三季度股价下跌40%，达到 自1995年以来的最低点。 仅2001年三、四季度的主题 公园收入就分别下降了25%和 17%。
----然而，迪斯尼改革后的又一个 7年过去了，艾斯纳自己说过的“7年一 个坎”的预言又一次应验了。
1.备受争议
是这样的
小朋友心目中的“小懒鸡” “动物园”
这样的
这样的！？
和这样的
“动物乐园基本上是反迪斯尼的”
负责此公园的工程师乔.罗德曾
动物园中却是……
2
.商业运作的失误
• 、 1996年艾斯纳花189亿美元将ABC公司彻底揽入
怀中。迪斯尼并购ABC的主要原因，除了向媒体集 团拓展的考虑，还希望制作像当年华纳集团的 《Friends》那样热门的肥皂剧，然后通过自己的渠 道播放来大笔赚钱。
何大受欢迎的电视连续剧。ABC在2002财年亏损估 计达4亿美元。
但是，迪斯尼从1991年到今天根本没有拍出任
3.
互联网业务的失败
1998年，迪斯尼在还不算晚的时候购买了Infoseek搜索引擎建立
拥有多种盈 利点的明星 动漫企业
THANKS
发行：电影，电视节 目的海内、海外发行
播出：有线电视，百老汇 ，新兴平台 衍生品及衍生品渠道：授权业务， 主题公园，Disney Store，电子 游戏，在线虚拟世界
17
做出中国的明星动漫企业，打造中国的迪斯尼