商务英语函电课件

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国际商务英语函电课件ppt

火灾袭来时要迅速疏散逃生，不可蜂拥而出或留恋财物，要当机立断，披上浸湿的衣服或裹上湿毛毯、湿被褥勇敢地冲出去
火灾袭来时要迅速疏散逃生，不可蜂拥而出或留恋财物，要当机立断，披上浸湿的衣服或裹上湿毛毯、湿被褥勇敢地冲出去
火灾袭来时要迅速疏散逃生，不可蜂拥而出或留恋财物，要当机立断，披上浸湿的衣服或裹上湿毛毯、湿被褥勇敢地冲出去
火灾袭来时要迅速疏散逃生，不可蜂拥而出或留恋财物，要当机立断，披上浸湿的衣服或裹上湿毛毯、湿被褥勇敢地冲出去
火灾袭来时要迅速疏散逃生，不可蜂拥而出或留恋财物，要当机立断，披上浸湿的衣服或裹上湿毛毯、湿被褥勇敢地冲出去
火灾袭来时要迅速疏散逃生，不可蜂拥而出或留恋财物，要当机立断，披上浸湿的衣服或裹上湿毛毯、湿被褥勇敢地冲出去
火灾袭来时要迅速疏散逃生，不可蜂拥而出或留恋财物，要当机立断，披上浸湿的衣服或裹上湿毛毯、湿被褥勇敢地冲出去
火灾袭来时要迅速疏散逃生，不可蜂拥而出或留恋财物，要当机立断，披上浸湿的衣服或裹上湿毛毯、湿被褥勇敢地冲出去
火灾袭来时要迅速疏散逃生，不可蜂拥而出或留恋财物，要当机立断，披上浸湿的衣服或裹上湿毛毯、湿被褥勇敢地冲出去
火灾袭来时要迅速疏散逃生，不可蜂拥而出或留恋财物，要当机立断，披上浸湿的衣服或裹上湿毛毯、湿被褥勇敢地冲出去
火灾袭来时要迅速疏散逃生，不可蜂拥而出或留恋财物，要当机立断，披上浸湿时要迅速疏散逃生，不可蜂拥而出或留恋财物，要当机立断，披上浸湿的衣服或裹上湿毛毯、湿被褥勇敢地冲出去

《商务英语函电》课件商务英语函电第三章

equipment and supplies available from your company.” （请寄给我你公司可以提供的办公设备的完整信息和现价。）
Knowledge Input
2). 体谅Consideration 多站在对方角度考虑信函的措辞，避免问一些涉及保密的问题。如果对方可能会对你的询问产生疑问，应该简要说明一下你的原因。例如，在信的开头说明获得对方信息的来源。所有的组织都希望了解他们的宣传是多么有效，你通过提供这样的信息告诉了他们，他们会很感激。例如： Please send me a copy of Modernizing Your Kitchen, the free booklet mentioned in your advertisement in the June 14 issue of The Daily News. （请给我寄一份“使你的厨房现代化”，——你们6月14号每日新闻的广告中提
Knowledge Input
在对外贸易中，询盘通常是由买方发出以获取信息，开始贸易的。根据内容，询盘可以分为两类，即一般询盘和具体询盘。
在一般询盘中，发盘者索要产品目录、价格表及样品等。而在具体询盘里，询盘者索要产品的关键信息，如规格，装运期，报价，支付方式等。
询盘询盘（inquiry）也叫询价，是指交易的一方准备购买或出售某种商品，向对方询问买卖该商品的有关交易条件。询盘的内容可涉及：价格、规格、品质、数量、包装、装运以及索取样品等，而多数知识询问价格。所以，业务上常把询盘称作询价。询盘不是每笔交易必经的程序，如交易双方彼此都了解情况，不需要向对方探寻成交条件或交易的可能性，则不必使用询盘，可直接向对方发盘。
1. 写信人想要什么？ 2. 写信人需要获取什么信息？ 3. 写信人应该如何安排该信函？ 4. 拟写一封询盘函。

商务英语函电PPT讲稿

商务英 Business Letter
Q:What should be consisted of in a business letter?
A: The business letter consists of seven standard parts:
Smith &Evans Ltd. Registered No. 596183 England 123 Upper Thames Street London EC4V
Evans@
Your ref:
Wongsheng&Co. Rm 509-511 Tongle Bldg Shennan Rd., Shenzhen China
Q:What do you think is the importance of business letter-writing?
Key Terms:
• International trade • Business correspondence • Business negotiation
Importance: Business letters are of crucial importance in the conduct of business activities. They play an essential role in a company’s correspondence with the outside world.
商务英语函电课件-肖银娣
6
Supplementary knowledge Optional parts of a business letter：
• Attention line 交由某人办理
eg: Attention: Miss Wang Hui;

外贸英语函电1PPT优秀课件

dissatisfaction. ▪ （肯定）：也许在下一次，即可向贵方邮寄所需货物。 ▪ Perhaps next time we can send you what you require. ▪ （否定）：非常抱歉，我方此次无法满足贵方要求。 ▪ We regret our inability to serve you at this time.
▪ Depositing money with us, our bank can pay you high dividends.
▪ Depositing money with us, you earn high dividends. (rewriting)
▪ 避免夸大其辞。比如：
▪ It is the lowest price available to you.
Francisco, we have bimonthly direct services. ▪ “bimonthly” 一词含有两个意思，即每月两次和每两个
月一次，这对于读信人来说，就可能感到迷惑不解。

▪ 改写（rewriting）：
▪ a. We have two direct sailings every month from Hong Kong to San Francisco.
第三章商务信函书写原则 Writing Principles of the Business Letter
1
▪ 1. 礼貌（Courtesy）
▪ 礼貌绝不是简单的客套。它是一种真诚的对“收信人的态度”。
▪ 试比较：
▪ We have received with many thanks your letter of Oct. 7, and

国际商务英语函电课件

The History and Development of Response
• Early Development: The use of relevance in international business can be traced back to the early days of the Industrial Revolution, when businesses need to communicate with suppliers and customers across national borders
Addressing the recipient property
Use the correct title, name, and contact information of the recipient
Clear subject line
Provide a conclusion and descriptive subject line to indicate the purpose of your message
• Documenting Transactions: Correspondence provides a written record of business transactions, which can be used for legal purposes in case of any disputes or misunderstandings
Courtesy
Be political and interested in your language, and show graduation and application when necessary

商务英语函电unit2-课件

Establishing business relations is the first step in transaction in foreign trade. If a new firm, or rather a certain corporation of ours, wishes to open up a market to sell something to or buy something from firms in foreign countries, the persons in charge must first of all find out whom they are going to deal with. We should not only do everything possible to consolidate old customers but also seek new ones to enlarge our business.
the above sources, you may start contacting the prospective customers. The main methods include:
communication in writing; attendance at the export commodities fairs; contact at the exhibitions held at home or abroad; mutual visits by trade delegations and groups. Of all the above methods, the first one is widely used in business activities.

《商务函电》PPT课件

may request an offer. • Status enquiry: traders request information concerning the financial position, credit, reputation, and business methods of other firms.
• It should be noted that whoever makes an enquiry is not liable for the buying or the selling. The other party, in the meantime, can make no reply at all. However, according to the business practice the receiver of an enquiry will respond without delay in the usual form of a quotation, an offer, or bid.
• An enquiry is the first real step in business, usually made by the buyers without engagement to get information about the goods to be ordered, such as price, catalogue, delivery date and other terms.
11、试订单 Trial
12、欧洲主要港口 European Main Ports（EMP）
13、净价 Net Price Mark
14、商标 Trade
15、品牌 Brand Specification

商务英语函电课件Unit10ComplaintClaimandSettlement

them.
Introduction to Complaints and Claims
Claim refers to that in international trade, one party breaks the contract and causes losses or
damages to the other party directly or indirectly, the injured party may ask for compensation for the
Unit 10 Complaint, Claim and Settlement
BUSINESS LETTER WRITING
Ⅰ Role-play
Task C Knowing about Basic Knowledge
After finding out the commercial terms from the above dialogue, try to give explanations to your partners about
Unit 10 Complaint, Claim and Settlement
BUSINESS LETTER WRITING
Ⅰ Role-play
译 Task A Situational Communication
A:The case is too serious to be overlooked! We are in urgent need of the goods for this selling season. Under such a situation, our project will surely be delayed. B:We convey our sincere apologies to you and will try our best to make up for your loss. I’ll cable our home office and ask them to dispatch the replacements. You can rest assured that your project won’t be delayed. A:Good! B:I do hope this unpleasant incident will not affect our business in the future. As for the belated goods, we’d like to have them sent to your company. A:We appreciate your positive action towards this affair.

实用商务英语函电课件Unit 1

An introduction to the course
• 商务英语函电课是一门融国际贸易实务与英语为一体的大专院校高年级英语课，既要讲授对外贸易业务各个环节的知识，又要训练、培养能够磋商业务，又能撰写函电的外贸人才。
An introduction to the course
Through lecturing on writing styles of business letters as well as business terms and different expressions, and practicing business steps involved in the foreign trade, this course is designed to train and improve students’ working capability in the foreign trade by helping them have a good command of basic foreign trade terms and upgrade skills of applying expressions commonly used in the international business line.
5. to know how to make payment, and know how to use flexible payment methods, how to view or examine letters of credit to avoid mistakes;
6. to be able to lodge a claim against the other party or settle a claim courteously/politely;

国际商务函电课件(7个ppt)(英文版)2

Yours sincerely,
We look forward to receiving your shipping advice within the next seven days.
Yours faithfully,
Proposing partial shipment: Dear Sirs, Thank you for your letter of 5 April regarding your order
Yours faithfully,
Export Manager
Advising Shipment:
Dear sirs,
Thank you for your letter of 1 August enquiring about the shipment of your order under L/C No.xx.
Please accept my apology for the delay which has been caused by the unavailability of shipping space from Bombay to London.
The matter was, however, in hand and your consignment was shipped yesterday on board s.s. Pandit which is sailing directly to London. I enclose one set of shipping documents comprising:
(1)to confirm the charter party and booking note;
(2)to urge an early shipment;

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and the writer’s signature and official position.
Supplementary knowledge Optional parts of a business letter： • Attention line 交由某人办理
eg: Attention: Miss Wang Hui;
2.2 Principles of Business Letter-Writing
7 “C”s Courtesy 礼貌 Consideration 体谅 Completeness 完整 Clarity 清晰 Conciseness 简洁 Concreteness 具体 Correctness 正确
Your ref:
Wongsheng&Co. Rm 509-511 Tongle Bldg Shennan Rd., Shenzhen China
Tel： 01-36562341/2 Fax: 987-42-883907 Banker:Westminster Bank E-mail:Smith Evans@ VAT No. SL114533535 Our Ref: MMB/334-02 Sept.2,2005
For the attention of Miss Smith • Subject 标题 eg:Re:Order No.3033 译为：事由：第3033号订单 • Enclosure 附件
• Etc
Study the following sample letters carefully and find each part: the standard one and the optional one.
Business letters are of crucial importance in the conduct of business activities. They play an essential role in a company’s correspondence with the outside world.
2.3 Parts of a Business Letter
Q:What should be consisted of in a business letter?
A: The business letter consists of seven standard parts: the letter head 信头, the date 日期, the inside name and address封内名称与地址, the salutation称呼, the body正文, the complementary close 结尾敬语
2.4 Styles of the Letter
• The Full Blocked Form 齐头式（平头式）
• The Indented Form 缩进式 • The Modified Form混合式
2.4.1 Sample Letter A
Smith &Evans Ltd. Registered No. 596183 England 123 Upper Thames Street London EC4V
Dear sirs,
Re: Autumn – 2005Guangzhou Fair
We shall visit your Autumn – 2005 Chinese Export Commodities Fair. Kindly let us have the following information: 1 Your Hall Number and Room Number at the fair. 2 Can you furnish us with some sample toys free distribution? 3 The date on which we will visit your head office in Shanghai.
商务英语函电课件
After studying the lesson, you should be able to
Know priLneciaprlensinofgbOusbinjeescst-lievtetesr writing
Know parts of a business letter
Learn the styles of a business letter
letters to others in an information age?
Ask students to discuss with their partners and then air their view freely.
II. Business Letter-Writing
2.1 Introduction to Business Letter-Writing
We await your reply with keen interest.
Yours Faithfully, For Smith & Evan Ltd. (signed) J.B. Anderson
Q:What do you think is the importance of business letterwriting?
Key Terms: • International trade • Business correspondence • Business negotiation Importance:
Learn some general tips of writing a business letter by studying sample letters
I.Lead-in Activity
Qs: ①Do you often write letters or e-mails? ②Who do you write to? ③Do you think it still necessary for us to write