8d+report(英文版本8D流程及报告解析)

Batch Qty 批量数Remark 备注Action Start Date实施日期Action Start Date实施日期Action Start Date实施日期8D Report 问题改善报告Verification Result 验证结果:Attachment 附件:Involved site(customer,own plant and supplier)涉及的工厂(客户，自己和供应商)Attachment forsupplement 补充附件:Defect Description 不良描述:(5W2H 方法，who,when,what,where,why,how,how many)Influence to customer( list potential influence such as line stop,production disturbed,call back and compensation)对客户的影响（列出可能的影响，如停线，生产干扰，召回及赔偿等）Other Actions 其它措施：Resp.责任人Other similar parts/portal 存在风险的其他产品／平台Resp.责任人D3.Implement & Verify Interim Containment Action(s)围堵措施Actions to protect customer and hold suspact parts采取措施保护客户并遏止任何可疑物品(挑选结果:时间，日期，挑选总数，拒收数量）Resp.责任人D2. Define the Problem 定义问题Part Number 零件号Part Name 零件名称Defect Qty 不良数Defect Rate 不良率Team members 小组成员Dept/Role 部门/职位Team members 小组成员Dept/Role 部门/职位Complaint from 投诉方：Issue to 被投诉方:D1. Identify Team Member/Roles & Responsibilities 小组成员/职能Champion 组织者 :Leader 组长 :CAR TypeComplain Number投诉编号：Complain Date 投诉日期：Complain Title 投诉主题:Problem OccuringDate问题发生时间:在制品Parts in Process Supplier IssueCustomer Complaint客户处产品Parts in Customer 库存品Parts in Store供应商处产品Parts in Supplier 在途品Parts under Shipping。

8D REPORTPlant ( use SAP plant codes)公司（采用工厂代码）Notification # 投诉号Customer 客户Customer complaint # 客户抱怨编号Originator 编制Sales Order/PO # 销售订单号Date: 日期Date Due: 截止日期Product(s) Affected 涉及产品S/N (If Applicable) 产品序列号（如果需要）Supplier 供应商Supplier Part Number 供应商产品编号Material (if applicable)原材料（如果需要）Supplier CAR 供应商8D Internal CAR 内部8D Inter-Entity CAR 内部个体8D Customer CAR 客户（外部）8D1. CAR Team Members: (team members assigned to investigate and resolve the CAR issue)纠正预防措施团队成员（确定团队成员调查和分析问题）2.Problem Description: (from the CAR Team)问题描述（通过CAR团队得知）Photo, sketch or data describing the issue: (from discovery of issue and CAR Team investigation)通过照片，草图或者数据来描述问题（通过问题发现和团队调查）3． Containment Actions: (by CAR Team organization)紧急措施（通过团队讨论）4． Potential Root Causes: (that may have caused the CAR issue)潜在根本原因（可能导致问题发生的原因）5.Verify Root Causes by Audit: (audit the process where the issue occurred to verify you have identified the real root cause. WHO,WHAT,WHERE,WHEN,HOW. Provide evidence to support the most likely root cause)调查来证实根本原因（调查整个过程，问题发生以正式找到真正的根本原因，5W分析，提供证据来验证最有可能的根本原因）6: Immediate Corrective Actions: (Define and implement short-term actions that will protect the customer from the problem until permanent corrective action is implemented. Provide evidence of the effectiveness of these actions WHO,WHAT,WHERE,WHEN,HOW)紧急措施（在永久预防措施施行前，定义和实行短期行动来防止不良流动到客户处。

8D报告的内容及使用说明英文回答：8D Report: Content and Usage。

The 8D Report is a structured problem-solving tool used in quality management to investigate and resolve quality issues or deviations. It is a systematic approach that follows eight distinct steps, each designed to identify and eliminate the root cause of the problem and prevent its recurrence.Steps of the 8D Report:1. D1: Establish the Problem Clearly define the problem, including its symptoms, impact, and urgency.2. D2: Form the Problem-Solving Team Assemble a cross-functional team with expertise relevant to the problem.3. D3: Describe the Problem Gather data and observations to understand the problem in detail and its potential causes.4. D4: Implement and Verify Interim Containment Actions Implement temporary measures to prevent the problem from recurring while the root cause is being investigated.5. D5: Identify the Root Cause Use tools like fishbone diagrams, root cause analysis, or failure mode and effects analysis (FMEA) to identify the true underlying cause of the problem.6. D6: Develop and Implement Permanent Corrective Actions Design and implement long-term solutions to eliminate the root cause and prevent the problem from reappearing.7. D7: Verify Effectiveness of Permanent Corrective Actions Monitor the effectiveness of the implemented solutions to ensure the problem has been resolved.8. D8: Prevent Recurrence Implement measures to prevent the problem from reoccurring, such as revising processes, training employees, or updating documentation.Usage of the 8D Report:The 8D Report is a valuable tool for organizations seeking to improve quality and reduce defects. It can be used in various industries and scenarios, including:Manufacturing defects。

8d报告英文版8D Report – English VersionIntroductionThe 8D Report is a problem-solving approach that is widely used in various industries, with a particular focus on the automotive and aerospace sectors. The 8D methodology involves a team-based approach to identifying, investigating, and resolving quality problems that arise in the manufacturing process. The report provides a standardized approach to documenting the problem-solving process and serves as a tool for continuous improvement.Problem DescriptionThe problem identified is a defect in the product that results in customer complaints. The defect is related to the product's quality, performance, or reliability, and it is affecting the product's sales and customer satisfaction.Team FormationThe team should consist of individuals from various departments, including production, quality assurance, engineering, and management.The team members should have expertise in the problem area and should be able to contribute to the problem-solving process.Problem AnalysisThe team should conduct a thorough analysis of the problem using tools and techniques such as brainstorming, cause-and-effect diagrams, process flow charts, and statistical analysis. The team should identify the root cause(s) of the problem and verify the accuracy of the data.Interim Containment ActionThe team should implement interim containment actions to prevent further occurrences of the problem. The team should assess the effectiveness of the containment actions and their impact on the product and the customer.Corrective ActionThe team should develop and implement corrective actions to address the root cause(s) of the problem. The corrective actions should be timely, sound, and feasible, and they should be based on data and analysis.Preventive ActionThe team should develop and implement preventive actions to prevent the problem from recurring. The preventive actions should address the root cause(s) of the problem and should be based on data and analysis.Team Progress and ReviewThe team should review the progress of the problem-solving process and document the actions taken. The team should verify the effectiveness of the corrective and preventive actions and assess the need for further actions. The team should maintain open communication with all stakeholders, including suppliers, customers, and management.Closure and Follow-upThe team should document the results of the problem-solving process and communicate them to all stakeholders. The team should ensure that the corrective and preventive actions are implemented and that the problem is resolved. The team should conduct follow-up activities to ensure the problem does not recur.ConclusionThe 8D Report is an effective problem-solving tool that provides a structured approach to resolving quality problems. By following the 8D methodology, the team can identify, investigate, and resolve problems in a timely and effective manner, leading to improved product quality, customer satisfaction, and overall business performance.。