1.尊敬的买家，感谢你的联系，很抱歉的告诉你，eBay只支持通过的付款方式，因为eBay的要求是发货地址必须与注册地址相同。它不仅方便，快捷，也是国际通用的支付方式，如果你不想注册一个Paypal账户，你可以尝试使用电子支票，但是我们在接收时可能会延迟15天左右，若给您带来了不便还请多多包涵和谅解！
2.尊敬的买家，你好，请不要担心，当你完成订单支付之后，我们的系统已经给你留下好评了，如果你有任何问题，请随时联系我们，谢谢！
3.Dear-friend,we are sorry to trouble you,today we are informed that you r item has been detained by customs,and now the item is just out of stock,the factory told us that they will have it in 2 months,so sorry for the trouble to you,what can we do for you now?what about we refund you now?then when we have it we will let you know,you can re-order it,what’s your mind?hope you can understand,anything pls contact us,have a nice day!
4,尊敬的买家，对我们给你造成的麻烦，我们感到很抱歉，众所周知，每个国家的尺寸标准都是有差异的，希望你能理解，我们不建议你退回货物，因为它会花费你更多的时间和金钱，如果你能接受它，我们给你30%的折扣，你觉得怎么样？如果你有任何问题，请在第一时间联系我们，我们会尽我们最大的努力来解决问题，使你满意，谢谢。
5.Dear friend,thanks for your contacting and interesting,but sorry to tell you that we do not ship it to Qatar,as the trade barriers and other
reasons,hope you can understand,if you have any other question please contact us,we will try our best to serve you,have a good time!
6.亲爱的买家，很抱歉的告诉你这个颜色的产品已经下架了，但是我们还有其他几种颜色与款式，你要把它换成另一种颜色呢？还是更想要我们退款给你？请尽快联系我们，谢谢。
7.尊敬的买家，很抱歉打扰你，因为你订购的物品中包含有液体电池，不能使用E邮宝运输，该物品已经被海关扣押并退还给我们了，对此情况，我们感到很抱歉，不知道你是想要退款还是我们使用其他方式给你邮寄呢？请尽快联系我们，再次感到抱歉，谢谢！
8.Dear-friend,so sorry to bother you,but we have to apologize that for the heavy delivery load,we were informed by the delivery company that the it em you ordered may possibly be lost on the way and now we would like t o refund you to make up your loss,and if you get it later,you can keep it a s a gift,what is your mind?so sorry for the trouble and pls
do forgive us for we cannot control shipping,wait for your reply and than k you for your understanding.
9.Dear friend,really thanks for your assistance,and we have sent a request to revision the feedback to you,hope you can change it in 10days,as it will fail over 10 days.and if you have anything pls contact us,sorry to disturb you,thanks again,have a nice time!
10.尊敬的买家，感谢你的咨询，但是很抱歉的告诉你，我们不能合并运费，因为运费是根据重量而不是数量来计算的，但是如果你一次性从我们的店铺中购买大量商品，我们可以在商品的价格上给你一个最大的折扣，希望你能理解，有任何需要请随时联系我们，谢谢！
1.Dear friend,thanks for your contacting,sorry to tell you that
eBay can just support the payment by Paypal for the address we sent item s to must be the same as the address you registered on eBay,It is not only convenient, but also internationally accepted methods of payment.If you do not want to register a Paypal account,you can try to use electronic check,but we may be delayed about 15 days upon receiving,if the inconvenience to you also please bear with us and understanding!
2.Hello,dear friend,please do not worry,our system will leave the positive feedback automatically to you after you pay for the order,if you have anything else ,please fell free to contact us,thank you.
3.尊敬的买家，很抱歉的告诉你，今天我们得到海关的通知，你的物品已经被扣押了，工厂也要在两个月后才能有货，很抱歉给你造成的麻烦，有什么我们能为你做的吗？我们先给你退款怎么样？等我们有货的时候再通知你，你可以重新订购，你觉得怎么样？希望你能理解。任何事情都可以联系我们，祝你拥有愉快的一天！
4.Dear buyer,sorry for the trouble to you,as we all known,the size standard of each country is different,hope you can understand.We do not
recommend that you return the item back to us ,as it will cost much time and money.If you can receive it ,what about we give you 30%refund?if you have any question,please contact us first,we will try our best to solve the problem to let you satisfaction,thank you.
5.尊敬的买家，感谢你的咨询和兴趣，但是因为贸易壁垒和一些其他原因，很抱歉的告诉你我们不运输货物到卡塔尔，希望你能理解。如果你有任何其他问题，请联系我们，我们会尽最大的努力为你服务，祝你生活愉快！
6.Dear buyer,sorry to tell you that the item in this color has been removed,but we have other colors and styles,do you want to change it to another color?or do you want us to refund to you more?please contact us as soon as possible.Thank you!
7.Dear buyer,sorry for the trouble,for the item you ordered is with liquid or electric elements,it cannot be shipped by USPS and won’t pass the customs,so it has been detained and returned to us,so sorry for the condition,do you want a refund ?or we use other ways to ship the item to you?please contact us soon,sorry again,thank you !
8.亲爱的朋友,很抱歉打扰你,但我们必须道歉,因为货物超载，快递公司告知我们你订的物品可能会丢失在路上,现在我们愿意退钱给你来弥补你的损失,如果你在之后收到货物，你可以把它作为礼物,你觉得怎么样？很抱歉给你造成的麻烦，请原谅我们不能控制运输,等待你的回复,谢谢你的理解。
9.尊敬的买家，真的很感谢你的帮助，我们已经把修改评价的请求发送给你了，希望你能十天之内修改，因为它在十天之后会失效，如果你有任何事情，请随时联系我们，很抱歉打扰你，谢谢，祝你生活愉快！
10.Dear buyer,thanks for your inquire,but sorry to tell you,we cannot combine the the freight,because the freight is calculated according to the weight, not quantity, but if you one-time buy lots of goods from our shop, we can give you on the prices of the goods one of the biggest discount, hope you can understand, if you have anything ,please feel free to contact us, thank you!
1.Dear friend,thanks for your contacting,but I have to say sorry that eBay can only support for Paypal for the reason
the address we sent items to must be the same as the address you registere d on eBay. It is not only convenient, but also an internationally accepted method of payment. If you do not want to register a Paypal account,you can try to use electronic check to pay, but we may delay about 15 days upon receiving. For the inconvenience to you please forgive us and understanding!
2.Hello,dear friend, please do not worry, after you pay for the order our system will leave the positive feedback to you automatically ,if you have anything else ,please feel free to contact us,thank you.
3.尊敬的买家，很抱歉的告诉你，今天我们得到海关的通知，你的物品已经被扣押了，工厂也要在两个月后才能有货，很抱歉给你造成的麻烦，有什么我们能为你做的吗？我们先给你退款怎么样？等我们有货的时候再通知你，你可以重新订购，你觉得怎么样？希望你能理解。任何事情都可以联系我们，祝你拥有愉快的一天！
4.Dear buyer,sorry for the trouble to you,as we all known,the size standard of each country is different,hope you can understand.We do not recommend you return the item back to us ,as it will cost much time and money.If you can receive it ,what about give you 30% refund?if you have any question,please contact us first,we will try our best to solve the problem to make you satisfied,thank you.
5.尊敬的买家，感谢你的咨询和兴趣，但是因为贸易壁垒和一些其他原因，很抱歉的告诉你我们不能运输货物到卡塔尔，希望你能理解。如果你有任何其他问题，请联系我们，我们会尽最大的努力为你服务，祝你生活愉快！
6.Dear buyer,sorry to tell you that the item in this color has been removed,but we have other colors and styles,do you want to change it for another color?or do you want us give you a full refund?please contact us as soon as possible.Thank you!
7.Dear buyer,sorry for the trouble,for the item you ordered contains liquid or electric elements,it cannot be shipped by USPS and be detained by the customs,so it has been detained and returned to us,so sorry for the condition,do you want a refund ?or we use other ways to ship the item to you?please contact us soon,sorry again,thank you !
8.亲爱的朋友,很抱歉打扰你,但我们必须道歉,因为货物超载，快递公司告知我们你订的物品可能会丢失在路上,现在我们愿意退钱给你来弥补你的损失,如果你在之后收到货物，你可以把它作为礼物,你觉得怎么样？很抱歉给你造成的麻烦，请原谅我们不能控制运输,等待你的回复,谢谢你的理解。
9.尊敬的买家，真的很感谢你的帮助，我们已经把修改评价的请求发送给你了，希望你能十天之内修改，因为它在十天之后会失效，如果你有任何事情，请随时联系我们，很抱歉打扰你，谢谢，祝你生活愉快！
10.Dear buyer,thanks for your inquire,but sorry to tell you,we cannot combine the the freight,because the freight is calculated according to the weight, not quantity, but if you buy lots of goods from our shop one-time , we can give you biggest discount on the price of the goods, hope you can understand, if you have anything ,please feel free to contact us, thank
you!
本文部分内容来自网络整理，本司不为其真实性负责，如有异议或侵权请及时联系，本司将立即删除！ == 本文为word格式，下载后可方便编辑和修改！ == 关于面试的商务英语对话翻译版 面试，是测查和评价人员能力素质的一种考试活动。下面是小编为你带 来的关于面试的商务英语对话翻译版，欢迎阅读。 【英语口语：关于面试的商务英语对话翻译版1】 A: Good morning. My name is Wang Yang. I'm interested in the post of assistant accountantyou advertised in yesterday's Evening Paper, and I want to apply for the position. B:Oh，yes, we do have such an advertisement. And I'm glad that you are interested in thejob. Now，would you begin by telling me something about yourself? What are your majorcourses in the university? A:The main courses include Western Economics, Foreign Trade, Marketing, FinancialManagement, Accounting and Principles of Accounting. B:Have you had any courses on computer? A:Yes, I have. I've learned Computer Application. I can compile computer program myself. B:Have you ever been involved in the accounting work? A:Yes, I have. I was employed by the university after my graduation and I've been workingat the financial section of the university ever since. B: What about your English? Can you deal with bookkeeping and accounting in English withease? A: Well，I don't think there will be any problem. I passed the English Proficiency Test,Band Six.
商务英语情景对话 A: seller B: buyer A: Hello, welcome to XX company, I’m the (职位). These are my Colleague , Miss … and Miss …. B: Hi, nice to meet you. I’m the (职位)，from XX company,(城市，国家) A: Nice to see you, too. Here is our catalogue for your reference. Is there anything particular you’re interested in? B: Well, I’m interested in your golden delicious apple. A: You have a good judgment. Golden delicious apple is famous as its first class quality, rich juice, and sweet sour taste. It’s also produced from Shandong province which has a good reputation of apples. B: well, I’m very impressed .May I have some idea of your price? A: Sure, USD 2000 per ton, CIF Newyork.(
B: Your price for golden delicious apple at USD 2000 per ton is on the high side, I can’t accept it. A: You must be aware that the price of golden delicious apple has been increasing since last year. It is fixed according to the upward trend in the international market price. B: But your price is much higher than the market price .Thailand gives a much lower price. A: The quality of this kind of golden delicious apple is much better. I can quote you on apple of quality and the price will definitely be lower. Our price varies according to the quality. B: What i mean is that your price is higher than of the same quality .It will be hard for us to persuade our clients to accept such a price .And as I known, many suppliers are in fact cutting the price trying to get a large market share. A: But our product can deal with the competition .You can see that we have already got many orders and more are coming. It shows that our product and price are acceptable
商务英语求职信范文汇总6篇 尊敬的领导： 您好！ 首先感谢您在百忙之中翻阅我的自荐材料，为一位满腔热情的大学生开启一扇希望大门，我叫王翔，是一名常州轻工职业技术学院商务英语专业的学生。而现在我正面临。 我出生于一个充满温馨的家庭，父母让我从小养成刻苦耐劳、谦虚谨慎、热情待人、朴实诚恳的生活态度，在两年的大学生涯中，我刻苦学习，并掌握一些商务英语方面的知识，能熟练地进行听、说、读、写，熟练运用网络查阅相关英语资料，并能及时予以翻译。 我是一个吃苦耐劳的人。而且我知道该怎样去用心学习，因为我懂得付出才会有回报。可能十分的努力换回来一分的回报，但我坚信只要有百分之一的希望就要去拼一把，苦点累点不算什么，我还很年轻，用信念去奋斗没有什么不可以。 我是一个善于思考的人。做每一件事之前都会考虑清楚如何来做才能在现有的条件下达到一个更好的效果。上有政策，下有对策有
时也不一定是贬义的。当领导做出一定的要求和指示，应该是在保质量的完成任务的同时，还会思考如何做才能更完善。如有偏差的地方，我会主动和领导沟通，说明我的看法并作出修改方案，把事情做好事我努力的方向。 我很喜欢从事与英语相关的工作，我深深知道这类工作对英语的要求很高，我非常喜欢英语，并且在每天都在不断地提高自己的水平。并且我深知工作的时候应具备认真的态度和耐心，还要肯学肯干，责任心很进取心是必须的，先前的经历教会了我这些，是我一生的财富。 自荐书不是广告词，不是通行证，但我知道一个青年可以通过不断的学习完善自己，可以在中证明自己。 尊敬的领导，我是一个做任何事都充满激情的人,如果我能喜获您的赏识，我一定会尽职尽责地用实际行动向您证明.我一定会不负所望的做好每一件事的.公司的未来，我愿奉献我毕生的心血和汗水。 再次致以我最诚挚的谢意！ 此致
镇原职专17级商务英语班商务英语期末试题（卷）I. Choose the best answer. ( )1. September 10th is ____in China. A. Teacher's Day B. Teachers'Day C. Teacher Day D. ( )2. ____ trees have been planted in our school in the past 10 years. A.Thousands of B. Two thousands C. Thousand of D. Two thousand o ( ) have never seen ____ interesting film. A. such B. such an C. so D. such a ( ) 4. They asked___ to do the work. A.you, he and I B. you, him and me C. I, you and he D. me, you and him ( ) 5. This book is____ that one, but____ than that one. A. as difficult as; expensive B. as more difficult as; more C. as difficult as; more expensive D. more difficult as; as ( ) 6. He speaks English___his aunt. A. as good as B. as well as C. as better as D. as best ( )7. Children get gifts ____ Christmas and ____ their birthdays. ; on B. at; on C. in; in D. in; on ( ) 8. HecanspeakEnglish_______Chinese. B.also C.so D.and ( )9. — ______you help me carry these books —Sure. A. Should B. Could C. May D. Must ( )10. —Must I finish my homework today, —No, you you have to finish it tomorrow. ’t B. needn’t C. may not D. can’t ( ) uncle together with his two children every morning. running running to run to run ( ) 12. English ____ in Canada. A. speaks B. are spoken C. is speaking D. is spoken ( ) 13. A new house ___ at the corner of the road. A. is building B. is being built C. been built D. be building ( ) 14. Where ___ these boxes made A. Was B. were C. is D. am ( ) 15. The flowers ___ often. A. must be water B. must be watered C. must watered D. must water
商务英语专业面试自我介绍(精选多篇) 第一篇：商务英语专业面试自我介绍 商务英语专业面试自我介绍 各位领导，大家好。我叫朱，来自湖南常德，是一名湖南xxxxx外国语学院的好范文，我的专业是商务英语。我喜欢打羽毛球，喜欢听音乐，是个活泼开朗，热情大方的女孩子。喜欢交朋友，也总会给别人带来欢笑。 我是一个来自农村的普通女孩，从小被农村淳朴的感情渲染。我有一个幸福的家庭，和爸爸妈妈，妹妹一起生活。从小我亲眼目睹了爸爸妈妈为了这个家所付出的辛苦，劳累与奔波，一点一滴都深深的刻在我的心中。 在大学三年，不仅只是能力还是个人修养上，我都受益匪浅。在老师的教导和个人的努力下，我具备了扎实的专业基础知识，并系统的掌握了各方面的理论知识，几倍了听说读写译的能力。在大学第一期，我顺利的通过了大学英语三级的考试，并在第二年就具备了大学英语四级的水平。并且，我能自我介绍网https://www.doczj.com/doc/4c8583585.html,/ziwojieshao/够熟练的进行计算机word, excel, photoshop的软件操作，在大学第三年掌握了外贸单证制单与跟单的操作。大学期间，我担任学生会女生部部长一职，工作上细心，负责市我任职期间遵守的原则。我带领部门的其她成员，把女生部的工作管理的井井有条，并得到了学校领导和老师的一职肯定。在期末总结大会上，我并作为学生会所有成员代
表进行了发言。暑假期间，我曾参加过学校的留校实践，不仅仅是希望问母校做一些力所能及的贡献，更期望能一次来巩固自己的专业知识和应变能力。我热爱参加学校组织的各种活动，比如：文艺汇演，英语角还有班会主持，我都积极参加，并取得了不错的效果。 尽管我只是一名好范文，但我有好范文上刻苦，热情的精神，希望贵公司能给我这次机会，能为贵公司添砖加瓦。 第二篇：商务英语自我介绍 hello,everyone! my name is luyan,my english name is orange.i like this english name because ithink orange is a kind of warm and happy colour ,also i adore drinking orange juice. i’m 18years old. now,i study in wuxi higher vactional school of tourism and comerc e now .i’m becoming more and moreconfident and optimistic. l feel poud about that. i like english very much,so i chose the major in our school called business english’’. i have confidence in studying english well. i havemany friends ,i can talk with them ,when i feel sad. i fancy watching filmseating tomatoes and listening some songs. i hope someday i can ... 第三篇：英语面试的自我介绍 i am xx. i was born in xx. i graduate from xx senior high school and major in english. i started learning english since i was 12 years old. my parents have a lot of american friends. that’s why i have no problem communicating with americans or others by speaking english. in my spare time, i like to do anything relating to english such as listening
商务英语场景对话 Ms. Anna ，Jack（Dialogue 1），Merry ，Jack（Dialogue2），Shelley ，Ms.Vivian，Mr.Jackson. Dialogue 1 Ms. Anna：Hello，this is Batina Fation Company，Kelley Anna speaking. Jack:Hello，this is jack from James Trading Company.May I speak to Ms.Shelley. Ms. Anna：Oh,I am afraid she is not here now.She has went to Shanghai on business yesterday. Jack:Oh,it is a pity,When will she come back? Ms. Anna：Maybe tomorrow.Would you like to leave a message to her? Jack:Ok,Iam Jack Robin, J a c k R o b I n,from James Trading Company.Our company wants to promote two monthly sportswears to your Company.Including men’s and women’s clothes.I’d like to talk with Ms.Sheylley face to face. Ms. Anna：Ok. Jack Robin, from James Trading Company.I will pass on your message to Ms Shelley. Jack:Great,it’s very kind of you,I will keep waiting for the response.Goodbye Mr. Smith. Ms. Anna：Goodbye!
商务英语面试自我介绍 商务英语专业面试的自我介绍(一) Good morning! My name is jack，it is really a great honor to have this opportunity for a interview，i would like to answer whatever you may raise，and i hope i can make a good performance today，eventually enroll in this prestigious university in september. now i will introduce myself briefly，i am 21 years old，born in heilongjiang province ，northeast of china，and i am curruently a senior student at beijing XX uni. My major is packaging engineering.and i will receive my bachelor degree after my graduation in june.in the past 4 years，i spend most of my time on study，i have passed CET4/6 with a ease. and i have acquired basic knowledge of packaging and publishing both in theory and in practice. besides，i have attend several packaging exhibition hold in Beijing，this is our advantage study here，i have taken a tour to some big factory and company. through these i have a deeply understanding of domestic packaging industry. compared to developed countries such as us，unfortunately，although we have made extraordinary progress since 1978，our packaging industry are still underdeveloped，mess，unstable，the situation of employees in this field are awkard. but i have full confidence in a bright future if only our economy can keep the growth pace still. I guess you maybe interested in the reason itch to law，and what is my plan during graduate study life，i would like to tell you that pursue law is one of my lifelong goal，i like my major packaging and i wont give up，if i can pursue my master degree here i will combine law with my former education. i will work hard in thesefields ，patent ，trademark，copyright，on the base of my years study in department of p p，my character?
暑期学习阶段测试三 （基础知识与商务英语衔接卷） （总分：100分）得分：一、词汇（20） （1）按要求写词语 low（反义词）----- full（反义词）---- beautiful（比较级）------- fat（最高级）----- 304（英文）------ in the 1290s（中文）----- 第二十九（英文）------ 第五（英文）---- one to one（用数字表时间）----- Three quarters past twelve （用数字表时间）------ 10:11（英文表示时间）----- 在七月一日（英文）----- ten point 0 two（小数）----- a quarter（分数）------ (2)翻译下列短语或词语 take a message ----- place an order---- Russia ----- New Zealand------ Peru---- M oscow---- 二句子应用（2’*10=20） 中译英 1.这不是我的行李，是她的。
2.我会尽快让他知道这个消息。 3.弹钢琴对我来说是很容易的。（It's +adj. for sb. to do sth.） 4.越快越好。 5. 你知道他什么时候回来吗？ 英译中 6.Do I need a reservation for the dining car? 7. Which would you prefer, a smoking seat or a non-smoking seat? 8. May I see a timetable? 9 Could you tell me my reservation number, please? 10 Will this flight leave on time? 三英语应用及常识题（30’） 中英互译1 Water boils at one hundred degrees centigrade．
Miss Chen：job seeker Miss Wei：job seeker Miss Zhang：job seeker Miss Zhou：job seeker Miss Fan：interviewer Miss Lin：interviewer Miss Wu：interviewer Part 1 There are four job seekers knocking the door. Miss Lin: Come in, please. Together(job seekers): Good morning. Nice to meet you. Together(interviewers):Good morning. Nice to meet you,too. Miss Lin: Please take a seat. Well, Let’s begin. Miss Wu: Ok, w e’re interviewers. I’m Miss Wu. They are my colleagues: Miss Lin and Miss Fan.(Miss Lin and Miss Fan smiles and nods their heads) Miss Fan: Glad to meet you. Please introduce yourselves.From left to right.
Miss Wei: Hello,My name is Manru Wei. I graduated from Shenzhen institute of technology. My major is secretary and I am 21 years old. Miss Chen: Good morning. I’m Yilin Chen. I majored in administrative management and graduated from Shenzhen University this year. I am 20 years old. Miss Zhang: My name is Junyi Zhang and I’m 21 years old. I graduated from Zhongshan University. I majored in secretary. Miss Zhou: I graduated from Shenzhen Institute of Technology this year. I majored in secretary. Part 2 Miss Wu: OK,why did you choose your major,Miss Wei? Miss Wei: Because I am interested in it and I think it’s suitable for my personality.I felt that it would prepare me for a career in a company. Miss Fan: Which classes in your major did you like best and tell me reasons, Miss Zhou? Miss Zhou: I like business English.This course improved my spoken English and I can communicate with foreigners in English very well.
新产品推荐 林先生:These are our new models. 这些是我们的新产品. 李小姐: What are their strong points? 有什么优点? 林先生: There's a lot to be said for them. In the first place.they are more durable than any similar ones on the market. 优点很多.首先.它们比市场上任何类似产品更耐用. 李小姐: Why does it take longer to wear out than the others? 为什么它比其他产品耐用呢? 林先生: The yarn is carefully selected for quality and woven very tightly in this fabric. 这纱的质量是经过精心挑选的.而且质地织得很紧密. 李小姐: Can you leave these samples with us? 可以把样品留下来吗? 林先生: How long do you want to keep them? 你要留多久? 李小姐: About three days. 大约三天. 林先生:
That's all right 好吧 In the telephone Daisy: Is Tom there? Tom 在吗? Gates: He’s not here right now. 他现在不在这里 Daisy: Do you know when he will be back? 你知道他什么时候会回来吗? Gates: He should be back in 20 minutes. 他应该二十分钟内会回来。 Daisy: Can I leave a message? 我可以留个话? Gates: Yes. Go ahead, please. 可以, 请继续。 Daisy: When he comes back, can you have him call me at (206) 5551212? 他回来后, 能不能让他打 (206) 5551212 这个号码给我?
商务英语情景对话100主题-真正完整版
Day today Office日常事务 1 Faxes传真 2 Telephone Calls电话 3 Making Telephone Appointments电话预约 4 Memos备忘录 5 Business Correspondence商业信函 6 Placing an Order下订单 Office Talk办公室谈话 7 Coworkers同事 8 Bosses老板 9 Brainstorming集体讨论 10 Commuting乘公交车上下班 11 The Working Lunch工作午餐 Business Trip商务旅行 12 International Business Travel国际商务旅行 13 Dressing for Business商务着装 14 Hotel Situations旅馆情景 15 Negotiating the Subway乘地铁 Client Reception接待客户 16 Receiving Clients接待客户 17 Entertaining Clients招待客户
18 Accommodating Foreign Clients接待国外客户 19 Factory Tours参观工厂 Business Communization商务交流 20 Personal Introductions个人介绍 21 Small Talks聊天 22 Delivering Bad News传达坏消息 23 Polite Questions礼貌提问 24 Farewells道别 Negotiation谈判 25 Clarifying the Stakes说明利害关系 26 Making Concessions做出让步 27 Discussing the Bottom Line讨论底线 28 Accepting and Confirming接受和确认 29 Hard Bargainers VS Soft Bargainers强硬的对手和温和的对手 Company Organization公司结构 30 CEO执行总裁 31 Stockholders股东 32 Board of Directors董事会 33 Managerial Staff管理人员 34 Labor Staff普通员工 Meetings and Interviews会议和面谈
一、词汇词组（10个，英翻中） job title 职别 personnel manager 人事主管 packaging 包装 marketing director销售主管 publicity controller 宣传主管managing director 常务董事 layout 布局，安排，版面设计 house style 印刷风格，独特风格，排字风格 letterhead 信头 logo 专用标记，标记，商标 records for the files 文件记录 trade exhibition 商品交易展览会company stand 公司展位 delivery date 交货日期 printed matter 印刷品 relative merits 优缺点 head office 总公司 board 董事会 health and safety provisions 健康与安全规定 safety regulations 安全规程，安全规定 divisional personnel manager 部门人事主管 clerical grades 文书人员职系abbreviations 缩写，缩写词 make a firm offer 下订单 staff turnover 员工交替 parking lot 停车场 concentric circles 同心圆 fiscal year 财政年度，会计年度 Branch Offices 分支机构 General manager 总经理 marketing dept. 营销部 photocopying room 影印室 purchasing dept. 采购部 sales dept. 销售部 shipping agent 运货代理商 freight forwarder 货运代理行，转运行shipping lines 航运公司 customs officer 海关人员 duty checking 关税检查 Chamber of Commerce 商会 Certificate of Origin 货物原产地证明书insurance broker 保险经纪人 credit insurance 信用保险 Bill of Lading 提货单 Sea Waybill 海运单 Air Waybill 空运单 Shipping Note / Shipment Advice 装船通知单 Dangerous Goods Note 危险物品通知单 Certificate of Insurance 保险证明order book 订货簿 shipping date 船期，装船日期 money-back warranty 退款保证 Samples of Merchandise 货物样品 public relation 公共关系 in good shape 完整无损，处于良好状态，健康情况良好 sole supplier 唯一供给者 trade journal 行业杂志 yellow page 电话黄页 confirmed irrevocable letter of credit 不可撤销的保兑的信用证 import license 进口许可证 special introductory price 新产品特价bill of exchange 汇票 house bills 公司汇票 inventory position (BR. stock position) 库存水平 interest charges 利息费用bad debt 呆账（收不回的账） debt collection agency 债务托收代理trade&bank reference 银行征信（银行提供有关商号信誉等情况） pay-back date 付费日期 business card 名片 二、缩写（5个） PS -- postscript p.p. -- per pro (on behalf of) c.c. or cc -- Carbon copy to (often now a photocopy) – or cubic centimeters Ref. -- Reference (number) ASAP -- as soon as possible Rd -- road CEO -- chief executive officer MD -- managing director
Booking Hotel Rooms （Tina and Minnie arrive at Garden Hotel. Minnie i s now asking something in the reception desk.） Receptionist：Good afternoon. Welcome to Garden Hotel. Can I help you, madam? Minnie：Well, I’m Minnie from ABC Company. I’d like to check in, please. Receptionist： All right. Do you have a reservation with us, madam? Minnie： Sorry, I didn’t book any room before. I would like to know which standard room do you have ？ Receptionist： Wait a moment, please. We have standard double room, and standard single room. What kind of room do you need? Minnie： W hat’s the price for standard single room？ Receptionist： oh，sir. The price for standard single room is 200 Yuan。 Minnie： OK. I’d like to check in a standard single room. Receptionist： All right. How many days are you planning to stay? Minnie： I want to stay here for 3 days. Receptionist： Wait a moment, please. Madam，please show your passport or ID card. Minnie： Here you are. Receptionist： Wait a moment ，please. Could you please fill in the registration card? Minnie： Sure. Here it is. Is it all right? Receptionist： Yes, thanks. Your room number is 202. Here is your key. The room bellman will show you to your room. I hope you will enjoy your stay. The check-out time is . of forth day later。 Minnie： Thank you. Receptionist： Y ou’re welcome. Good luck。
商务英语口语：职场菜鸟面试必备经典句型 两分钟做个小测试，看看你的英语水平 https://www.doczj.com/doc/4c8583585.html,/test/waijiao.aspx?tid=16-73675-0 A: T ell me about yourself and your past experience. 说说你自己和你过去的经历吧。 B: I have worked as an executive secretary for five years, first for a tradingcompany, and now I am working for a trust company. I interact well with peers,clients, administrators and bosses. I thrive on challenge and work well inhigh-stress environments. 我已经做执行秘书五年了。开始是为一家贸易公司工作，现在是在一家信托公司。我和同事、客户、行政人员以及老板相处得非常好，我能应付挑战，而且在高压力环境中也能工作得很出色。 A: How are your typing and shorthand skills? 你的打字和速记能力如何? B: I can type 100 Chinese words a minute and take dictation in English at 150words a minute. 我能一分钟打100个汉字，英语速记一分钟可达150个单词。 A: Can you operate computers skillfully? 你能熟练操作计算机吗? B: Yes, I can. I have received some special training in computers. Besides I amgood at operating common office ma-chines,such as fax machines and duplicatingmachines.
期末商务英语试题库 I 判断题 1.First impression is very important since you never get a second chance to make a first impression. Hair should be well maintained. Unshaved look does not work for others. Ties should be correctly tied. Pants should not drag on the floor. Shoes should be polished and in good condition. T 2.Basically when you see someone whose name you can't remember, just wait him or her to give their names first and then respond in kind. T 3.With the American style, you hold the fork in your right hand and the knife in your left hand to cut your meat or vegetables. F 4.There is a formal toast that the host offers at the beginning of the meal to welcome his guests. The other is more informal and comes near the end of the meal, usually during dessert. Champagne will be served. After each toast, everyone raises a glass and takes a sip of champagne. T 5.Whether you are on the phone or have someone in your cubicle, speak softly. You need to ask permission before entering someone's cubicle. T 6.When you select the suit, the shade of gray is professional looking. Blacks and browns are good choices for a business suit. T 7.If you had waited to get on the elevator, you would have been near the front and push your way through the crowd to exit. F 8.American guys do give each other a light kiss on the cheek. It's considered friendly and is not sexual in any way. T 9.In the West, discussing salary amounts or how much you paid for something is an acceptable conversation topic. F 10.It is always good to imitate the way the highest level executives dress. We Americans have a saying about business attire: "Dress for the job you want, not the job you have." T 11.Social introduction rule is that a woman is always introduced to a man. F 12.Business rule is that people of less authority are introduced to people of great authority. T 13.Clients and officials are always more important than people in your company. T 14.Punctuality is less important in American business. F 15.In business greetings, if you are unable to shake hands because of illness or injury, you are expected to apologize and explain immediately. T 16.With American table manners, you hold the folk in your right hand and the knife in your left hand. F 17.When you have finished eating, and to let others know that you have, place your