商务英语听力答案

新编商务英语听力教程4第二版unit3答案1、The commander said that two _____ would be sent to the Iraqi front line the next day. [单选题] *A. women's doctorB. women doctorsC. women's doctorsD. women doctor(正确答案)2、We’re proud that China _______ stronger and stronger these years. [单选题] *A. will becomeB. becameC. is becoming(正确答案)D. was becoming3、( ) ____ eye exercises ___ good __ your eyes. [单选题] *A. Doing, is, for(正确答案)B. Doing, are, forC. Do, is, forD. Do, are, at4、I shall never forget the days（）we worked on the farm. [单选题] *A. when(正确答案)B. whatC. whichD. on that5、Before leaving the village, he visited the old house _____ he spent his childhood. [单选题] *A in which(正确答案)B. whichC. to whichD at which6、He couldn’t ______ the maths problem without your help. [单选题] *A. work out(正确答案)B. work atC. work forD. work with7、This year our school is _____ than it was last year. [单选题] *A. much more beautiful(正确答案)B. much beautifulC. the most beautifulD. beautiful8、I passed the test, I _____ it without your help. [单选题] *A.would not passB. wouldn't have passed(正确答案)C. didn't passD.had not passed9、Since we have _____ money left,we can't afford the expensive computer. [单选题] *A. a littleB. a fewC. little(正确答案)D. few10、Words are windows（）you can look into the past. [单选题] *A. through which(正确答案)B. through thatC. whichD. whose11、Before you quit your job, （）how your family will feel about your decision. [单选题] *A. consider(正确答案)B. consideringC. to considerD. considered12、There are many_____desks in the room. [单选题] *rge old brown(正确答案)B.old large brownrge brown oldD.brown old large13、( ) You had your birthday party the other day,_________ [单选题] *A. hadn't you?B. had you?C. did you?D. didn't you?(正确答案)14、60．—Are you ready?—Yes. We can start ________ any time. [单选题] *A．at(正确答案)B．inC．toD．for15、Julia’s on holiday in Shanghai _______. [单选题] *A. in a momentB. after a momentC. at the moment(正确答案)D. at any moment16、Our teacher suggested that each of us _____ a study plan for the tong summer vacation. [单选题] *A. make(正确答案)B. madeC. will makeD. would make17、There ______ a football match and a concert this weekend.（）[单选题] *A. isC. will be(正确答案)D. will have18、46．The pants look cool.You can ________. [单选题] *A．try it onB．try on itC．try them on(正确答案)D．try on them19、You can distinguish the twins very easily, _____Tom is quite while Jack is active. [单选题] *A. soB. butC. for(正确答案)D. and20、I should like to rent a house which is modern, comfortable and _____, in a quiet neighborhood. [单选题] *A.in allB. after allC. above all(正确答案)21、Tom’s mother will let him _______ traveling if he comes back?in five days. [单选题] *A. to goB. goesC. wentD. go(正确答案)22、Just use this room for the time being ,and we’ll offer you a larger one _______it becomes available [单选题] *A. as soon as(正确答案)B unless .C as far asD until23、We haven't heard from him so far. [单选题] *A. 到目前为止(正确答案)B. 一直C. 这么远D. 这么久24、The traffic jams often happen in _______ hours. [单选题] *A. lunchB. workC. leisureD. rush(正确答案)25、I _______ the job because I couldn’t stand(忍受) the rules. [单选题] *A. gave inB. gave outC. gave backD. gave up(正确答案)26、—Can you play tennis?—______. But I can play basketball.（）[单选题] *A. Yes, I canB. Yes, I doC. No. I can’t(正确答案)D. No, I don’t27、It took a long time to _______ Tom to go shopping with me. [单选题] *A. speakB. tellC. persuade(正确答案)D. talk28、---Where’s that report?---I brought it to you ____you were in Mr. Black’s office yesterday. [单选题] *A. ifB. when(正确答案)C. becauseD. before29、Every means _____ but it's not so effective. [单选题] *A. have been triedB. has been tried(正确答案)C. have triedD. has tried30、We should have breakfast every day to keep ______. [单选题] *A. healthB. healthy(正确答案)C. healthilyD. the healthy。

商务英语听说下参考答案一、听力理解（共20分）1. 根据对话内容，下列哪项是正确的？A) 会议将在下午3点开始。

B) 会议已被推迟到明天。

C) 会议将在上午9点开始。

D) 会议地点已更改。

参考答案：A) 会议将在下午3点开始。

2. 根据录音，以下哪项是客户对产品的主要关注点？A) 产品的价格。

B) 产品的包装。

C) 产品的保质期。

D) 产品的产地。

参考答案：C) 产品的保质期。

3. 根据对话，下列哪项是公司新推出的服务？A) 免费送货服务。

B) 24小时客户支持。

C) 定制化产品服务。

D) 产品维修服务。

参考答案：B) 24小时客户支持。

4. 根据录音，以下哪项是公司上个月的业绩情况？A) 业绩有所下滑。

B) 业绩持平。

C) 业绩增长了10%。

D) 业绩增长了20%。

参考答案：D) 业绩增长了20%。

5. 根据对话，下列哪项是员工被要求完成的任务？A) 准备下个月的预算报告。

B) 组织一次团队建设活动。

C) 完成年度市场分析报告。

D) 参加即将到来的行业会议。

参考答案：A) 准备下个月的预算报告。

二、口语表达（共30分）1. 请描述一次你参与的商务谈判的经历，并说明你在谈判中扮演的角色以及谈判的结果。

参考答案：在一次商务谈判中，我担任了公司的市场部经理。

我们与一家潜在的合作伙伴就一项新产品的分销协议进行了谈判。

我负责介绍我们的产品优势和市场潜力，并就价格和分销条款进行了讨论。

最终，我们达成了一个双方都满意的协议，成功地扩大了我们的产品市场。

2. 假设你是一家公司的公关经理，需要向媒体解释公司最近的一次产品召回事件。

请准备一段简短的发言。

参考答案：尊敬的媒体朋友们，感谢大家今天的到来。

我们公司最近对一批产品进行了召回，原因是我们发现了一些潜在的安全隐患。

我们对此表示诚挚的歉意，并保证将采取一切必要措施来确保消费者的安全。

我们正在与相关机构紧密合作，以确保问题得到迅速解决。

我们承诺将保持透明度，并及时向公众更新相关信息。

剑桥商务英语考试BEC中级听力全真试题及答案BEC XXXUniversity of Cambridge Local XXXXXXBusiness English CertificateTest of ListeningPart One: ns 1-12In this n。

you will listen to three XXX or messages。

Write one or two words or a number in the numbered spaces on the notes or forms below。

You will hear each recording twice.n One (ns 1-4)Look at the note below.You will hear a XXX about an order。

He wants to change the quantity and have it ready by tomorrow。

Martin called because hehasn't received the order he XXX job that is due later this month。

He will fax details if needed.XXX PrintersXXXMessage for: XXX XXXXXX rang from (1) _________________________________。

He hasn't received the (2) ________________________________ he ordered for a (3) ______________________________ later this month。

Wants to change the quantity to (4)_______________________________--- to be ready tomorrow。

商务英语听说（第二版）参考答案u...商务英语听说(第二版)参考答案unit1-to-test-I--the-keys-o f--listening-practiceUnit1. Welcome and farewell.Part A. intensive listeningPhonetics: A B A D CDictation:1.Flight AF 463 to Paris is now boarding at Gate number 7.2.This is the final call for flight No. AZ 963 to Rome.3.I’d like to make a reservation for a flight to Boston on Nov. 28th.4.Do you have a single room available tomorrow night?5.I’m looking forward to o ur future cooperation.6.I’ll need an economy ticket with an open return.7.I’d like to have my laundry by 9 o’clock tomorrow morning.8.Thank you for all your help during our stay here in China.Part B. Extensive listeningDialogues: B C B B D1.W: do you have anything particular to declare?M: No. I don’t think so. I haven’t got anything dutiable with me.Q: where does the conversation most probably take place?2. M: will you attend the Fair in Tianjin in two days?W: No. I’m leaving Tianjin for Shanghai tomorrow morning for a 3-day meeting, and will visit Guangzhou afterwards.Q: where is the man going tomorrow?3.W: your flight will be departing from Gate 18. the boarding time is 8:45 andyour flight leaves at 9:15, have a nice journey!M: thank you very much.Q: what time does the man’s flight depart?4.M: did you enjoy your flight?W: Not really, I was a little airsick when the plane experienced a few bumps.Q: how does the woman like her flight?5.W: room reservation, good afternoon.M: I’d like to boo k a double room for Tuesday next week.Q: what’s the probable relationship between the two speakers? Conversation:Meeting a foreign businessman at the airportMr. Wang: excuse me, sir, but are you Mr. Stone from New York?Mr. Stone: Yes, I am Michael Stone, the sales manager of ABC Import & Export Company, Ltd.Mr. Wang: I am Wang Qiang from Eastern Electronics Company. I’ve come to meet you, Mr. Stone.Mr. Stone: how are you, Mr. Wang? Thank you for coming to the airport to meet me.Mr. Wang: it’s my plea sure. How many people are there in your party?Mr. Stone: only two. This is Miss White, my assistant.Mr. Wang: nice to meet you, Miss White.Miss. White: nice to meet you too, Mr. Wang.Mr. Stone: I’m sorry to have kept you waiting for long, but the flight was delayed30 minutes. If it weren’t for the heavy fog, we would have been here by2:00 pm.Mr. Wang: never mind. I was stuck in traffic, too.Mr. Stone: where are we heading now?Mr. Wang: I guess you must be very tired after the long trip, so it is best if we go to your hotel to check in first. If you don’t mind, we’d like to accommodate you at Sheraton Hotel.Mr. Stone: terrific! That’s very considerate of you.(on the way)Mr. Stone: how far is it to the hotel?Mr. Wang: about 45 minutes. Is this your first time here in Tianjin, Mr. Stone? Mr. Stone: yes. We’ve never been here before.Mr. Wang: so you might as well have a look at the city along the way. And we’ll show you around the city after our business.Mr. Stone: that would be great! Thank you very much.Section A: B C B D APart C. Listening & Speaking IntegrationConversation: Bon VoyageWang: it’s a shame that you can not stay in Beijing for a few more days, Mr. Knox!Knox: Yes, I’d like to, very much indeed. But I have to rush home and preside over the committee meeting. Anyhow, I really enjoyed every minute of my stay here, your warm reception, as well as your working enthusiasm have left me a deep and vivid impression and helped make my trip a productive one.Wang: it’s very kind of you to say so. Through beautiful negotiation we finally have all the disputes solved and the contract signed. I’m sure our initial transaction will pave the way for further cooperation between our two companies. We’ve been brought closer to each other by this transaction.It’s essential for us, or for a country, to strengtheneconomic contact with the outside world, isn’t it?Knox: I quite agree with you. In the long run, it makes sense for a nation to specialize in certain activities, producing the goods in which it has the most advantages and exchanging them for those in which it does not have the advantages.Wang: you seem to be an economist, Mr. Knox!Knox: you are to blame for it, Wang. If you hadn’t started this talk about a country’s…well, let’s drop this t opic. Economist or not, I hope business between us will prosper. Then we’ll have more opportunities to meet each other. To tell you the truth, I find it very hard to say goodbye. I shall be missing you, Wang.Wang: me too, I shall be looking forward to your visit again.Knox: next time I come, I shall see more of the city. And I’ve got to try Beijing Roast Duck again, very impressive. But listen, are they announcing my flight? I’m afraid I have to board the plane now.Wang: Bon Voyage, Mr. Knox!Knox: Good-bye. Let’s keep in contact.Wang: Good-bye and take care.Section A: F F T T TUnit 2. Companies and Occupations.Part A. intensive listeningPhonetics: B A D C ADictation:1.Our market share in China has increased by 6%, accounting for 15%.2.How many sections come under the Production Department?3.We have 70330employees world-wide and sales of $19806million.4.The world wide company has operations in more than 100 countries.5.Secretaries who receive visitors are called receptionists.6.Business hours usually start at 9 am. And finish at 5 pm., Monday to Friday.7.Most of our work consists of looking after the taxation and financial affairs.8.In the United States alone we have a turnover of over $1 billion annually. Part B. Extensive listeningDialogues: D A D C B1.M: I’ve got a job offer in P&J Chemicals. Do you think I should take it?W: well, I’m not quite familiar with it. You’d better do some research on the internet.Q: what does the woman think of P&J Chemicals?2.W: I’d appreciate your profes sional opinion. Do you think that I should suethe company?M: not really. I think that we can settle this out of court.Q: what is the probable relationship between the two speakers?3.M: should I come for an interview?W: I’ll let you know in two weeks w hen I hear from the Personnel Department.Q: when should the man come for an interview?4.W: may I have a look around your company?M: sure, I’ll show you. This way please. The canteen is on the ground floor, the Personnel Department and the Sales are on t he second floor. And you’ll find our biggest department on thethird floor, which is the Production Department.Q: on which floor is the Sales Department?5. M: Good morning. I’m John Green from General Sales Company. I have anappointment with Mr. Smith of the Purchasing Department at tenW: Good morning. Mr. Smith’s office is on the third floor. You can take the lift around the corner.Q: which department does the woman work at?Conversation:McDonald’sTom: Where are we having lunch today?Mary: Since we are visiting another client at 1:30, I guess we’ll just grab sth at McDonald’s. what do you think?Tom: that’s pk with me. We don’t need to bother finding a place to eat, because you can find McDonal d’s everywhere. Bur do you know the history ofthe big M?Mary: not really, you seem to be an expert on that. Tell me some. Did a person named McDonald start it?Tom: yes, actually brothers Richard and Maurice McDonald opened their first restaurant in California in 1940.Mary: it has many restaurants around the world now.Tom: quite right. It’s one of the two most recognized and powerful brands in the world. The other is Coca Cola, the only soft drink supplier to McDonal d’s today. McDonal d’s operates over 32000 restaurants in 119 countries worldwide, employing more than 1.5 million people. It is growing with an average of 396 new restaurants to the system annually in the past five years.This means a new McDonal d’s will open somewhere in the world every single day.Mary: incredible! I wonder how much they make!Tom: sales across all of its company-owned and franchised restaurants totaled $56.9 billion in 2009. its revenues were of $22.7 billion and the netprofit amounts to $4.3 billion.Mary: very good business. Do you know when we had the first McDonal d’s in Beijing?Tom: if I’m not wrong. It was 1992. the date , yes, April 23. but actually McDonal d’s very first appearance in China was in Shenzhen on October 8, 1990.Mary: you seem to know everything! Did you work there?Tom: No, I just came across an article in the newspaper the other day!Part C. Listening & Speaking IntegrationConversation: a job interviewInterviewer: thank you for coming to see us, Emily. Have a seat please. Now, I’dlike to start by checking a few details with you.Emily: OKInterviewer: your resume says you worked in ABC Electronics, when did you join it?Emily: five years ago. It is a large international company, which provided a trainee program for people from university and, well that was my first job, trainee marketing manager.Interviewer: what exactly did you do?Emily: well, the program lasted 18 months. During that time I worked in different departments—in personnel, purchasing,marketing and such things. O also went out with the sales representatives to visit customers. Interviewer: did you enjoy it?Emily: yes, I did. I didn’t really know what I wanted to do when I left university, so it was god to see what the different departments did. I was really practical.Interviewer: it sounds interesting.Emily: yes, it was. But it was very badly paid. I did the same work as other people. I think a lot of the trainees feel they are a cheap source of labor. Interviewer: how long did you stay there?Emily: till the end of the trainee program. And then I saw a job vacancy in the marketing department of GM, and I applied for a job there. That’s whereI work now.Interviewer: but why do you want to leave now?Emily: I want sth more challenging. And I want a job closer to home, too. Interviewer: all right, and what career development are you looking for in our company?Unit 3. products and salesPart A. intensive listeningPhonetics: A B D C CDictation:1.we will allow you another 2% discount for its new product.2.the pants are available in four different colors and three sizes.3.our machine is of better quality though the price is a little higher.4.there is a close relationship between building a reputation and establishinggoodwill./doc/1c3915655.htmlpared with competing products, ours is smaller and lighter.6.we have a wide selection of shirts that will appeal to all ages.7.our company relies on quick sales and low profits.8.the sales reached a peak of 850 million in 2006, before falling to under 600million in 2008.Part B. Extensive listeningDialogues: A B D A C1．W: Do you think we should put an ad in the newspaper for the new product?M: by all means.Q: what does the man think of n ad in the newspaper?2．M: is it the latest model you have?W: Yes, this model is specially designed for personal cyclists. It’s got Italian frame and Japanese components.Q: what product are they talking about?3．W: In what newspapers, magazines or websites does your company advertise?M: we send brochures and samples to our potential customers. That’s more direct.Q: how does the man’s company advertise?4．M: any news from the annual conference?W: yes. The sales of this year are reported to be 120 million, increased by 20% compared with last year.Q: what were the sales last year?5. W: I’d like to get some informat ion about your vacuum cleaner.M: OK. Unlike any other vacuum cleaner, ours is unique. It has some space age design features. Most importantly, there’sno bag inside.Q: what do we learn about the vacuum cleaner?Conversation:Section A: C B D A CSection A1.warranty2.selling price\3.yearly on-site maintenance service after one-year warranty period4.money-back guarantee5.free deliveryUnit 4. MarketingPart A. intensive listeningPhonetics: B D A B BDictation:1.From what I’ve heard, you’re already w ell up in shipping work.2.I’m sorry to say that your price has soared.3.the next thing I’d like to bring up for discussion is insurance.4.it would be very difficult for us to push any sakes if we buy it at this price.5.we wish our opinions on marketing will be passed on to our manager.6.we sell our goods on loaded weight and not on landed weight.7.it’s too expensive, do you have any discount?8.we can effect shipment in December or early next year at the latest.Part B. Extensive listeningDialogues: A C D D B1.M: How many do you intend to order?W: I want to order 900 dozen.M: the most we can offer you at present is 600 dozen.Q: how many can the woman order?2.M: TV is much more effective to advertise our new product, but it will cost alot of money.W: it is worth doing so as long as the result is satisfactory.Q: what does the woman mean?3.W: could we use booklets, letters, and catalogues for direct mail advertising?M: Yes. But you should build up a mailing list of possible customers for direct mail advertising.Q: what should the woman do first?4.W: you are going to Chicago tomorrow, aren’t you?M: Yes. I thought I’d fly, but then I decided that taking a Greyhound bus would be cheaper than driving or flying.Q: how will the man get to Chicago?5. M: I intend to get in the American market, but we know little about the localconditions and preferences.W: market research can help.Q: what does the woman mean?Conversation:Section A: F T F T FSection B:1.advertising\promotional2.on television\in a national newspaper3.posters\point-of-sales displays4.experienced salespeople5.high\T-shirts\umbrellaPart C. Listening & Speaking IntegrationSection A:1.have very little knowledge\blaze a trial2.defend and compete against3.various kinds and in scorching competition4.keep good relations and co-operationsUnit 5. Business FairsPart A. intensive listeningPhonetics: B D D C ADictation:1.I’m calling to inform you that we have decided to make the purchase.2.do you have any plans to sell in Europe?3.our company is ranked second in the business.4.we doubled our output in this department as a result.5.we could make a delivery of this parcel as soon as possible.6.we find our price 25% higher compared with other companies’.7.how much does she have to pay if she stays for 3 days?8.the new company can give him 2000 dollars a month as a start.Part B. Extensive listeningDialogues: C B D C D1. W: Do you think we should park the car downtown?M: it’s hard to find a place.Q: what does the man mean?2. M: if I place an order on this product, when can you deliverthem?W: for these products, we can arrange shipment at once. It would take longer, say, three months, if you want to order special designs.Q: when can products of special design delivered?3. W: are you glad that you came to work in Washington?M: Yes. Indeed. I’d considered going to New York or Boston, but I’ve never regretted my decision.Q: where does the man live now?4. M: registration always takes so long.W: what bothers me is all the people who cut in line.Q: what bothers the woman?5. M: did you buy your car from that dealer in the city?W: he went out of business last week.Q: what does the woman mean about the car dealer?Conversation:Section A: B D C B CSection B:1.calling from\get some information2.vacant suites\conference hall3.the experts\get the VIP treatment4.the reservation form\by fax5. 1000 RMB Yuan or 120 US DollarsPart C. Listening & Speaking IntegrationSection A:1.china international agricultural machinery exhibition2.concerning agriculture\increase the farmers’ income\supporting policies andlaws/doc/1c3915655.html\0086-10-68596444Test IPart A. intensive listeningPhonetics: A C B C B D D A B CDictation:1.can you give me an account of your product?2.I want to take part in the exhibition in Miami.3.I know the factory is operating at full capacity.4.I suggest we ride the subway back to our hotel and rest fora while.5.my watch reads 11:30, so we have about 45 minutes to get there.6.have you filled in the Customs Declaration Form?7.we have to arrive at the airport one hour earlier.8.the company was established in 1990 and we have about 1500 employees now.9.our net profits were over 100 million US dollars last year.10.I think some of the items may find a ready market in our country.Part B. Extensive listening-----Dialogues: D B A A B1. W: Jack, have you finished your research paper for economics?M: not yet. I always seem to put things off until the last minute.Q: what are they talking about?2. M: this black bag is $ 2.00 and that blue one is a dollar more.W: the red one is twice as much as the blue one.Q: how much is the red bag?3. W: watching the news on TV is a good way to learn English.M: it’s especially helpful when you check out the same information in the newspaper.Q: what are they talking about?4. M: I like to travel by air. I like getting different places fast. Do you liketraveling by air?W: flying makes me nervous. I like feeling the ground under my feet. Traveling by rail and road are my favorite ways of traveling.Q: what does the woman feel about traveling by air?5. W: I’d like to cash this check.M: please sign the back. Do you have any account here?Q: what does the man ask the woman to do to cash money?Passage: D A B C BConversation: Leather products\leather garments\Europe\ FOB ShanghaiPart C. Listening & Speaking IntegrationSection A:Newspapers, magazines, online, E-mail, blog, Facebook, twitter and cinema advertising.Making counter displays for dealers to exhibit in their shops.。

商务英语听说上课后答案Reference KeyUnit 1Part I Lead-in (Open)Part II Listening & Speaking 1I Listening1. Listen to the first part of a job interview and complete the chart below.2. Listen to the second part and complete the chart below.3. Listen to the third part and complete the chart below.4. Listen to the fourth part and complete the chart below.Practice 11. Interpret the sentences in the brackets into English.A: May I ask you a few questions about your personal details?A: Are you married?B: I was born in Chengdu, Sichuan Province in 1975.B: I have a temporary residence permit for Guangzhou.B: I’m fond of reading and surfing the Internet.B: I’m quite optimistic, hard-working, responsible, and enterprising.B: I’m in good health/healthy except that I’m somewhat/kind of near-sighted. A: What’s the strength of the lenses of your glasses?1.Work in pairs, making up a dialogue according to the following situation. (Open)Practice 2 Pair Work1. Interpret the sentences in the brackets into English.1) What’s your educational background?2) I major in English and minor in International Business Law.3) What’s your highest degree?4) What courses did you take in college?5) Which band did you pass in College English Test?What was your score? /How many points did you get?1.Making up dialogues according to the following situations.(Open)Practice 3 Complete the following sentences according to their contexts.1. What was your position in the company? What did you do in the company?2. I was in charge of/responsible for …3. What company are you with?4. Do you have any work experience?5. What’s your present job?Practice 41. Interpret the sentences in the brackets into English.1) Why did you quit?2) What qualifications have you got?3) I’m enterprising, responsible, and optimistic.4) Are you proficient in the English language?5) I have got an accountant’s license.2. Making up dialogues according to the following situations.(Open)Practice 5 (Open)Part III Listening & Speaking 21. Refer to Transcripts2. Refer to Transcripts.3. Role Play1)A: Come in and take a seat please.B: Thank you.A: May I have/know your name, please? (What’s your name, please?)B: My name’s Zhao Xiaofang.A: Miss Zhao, shall we get down to the interview? First, I’d like to ask you several personal questions. B: OK.A: Are you from Guangzhou?B: I was born in Sichuan but brought up in Guangzhou.A: Have you got a permanent residence permit for Guangzhou?B: Y es, I’m a resident of Guangzhou.A: How old are you? (What’s your age?)B: I’m 26 (years old).A: Are you single or married?B: I’m single. In my opinion, young people shouldn’t be in a hurry to get married. Instead, they ought to develop their careers first.A: I quite appreciate your view of point. Can you say something about your interests and hobbies?B: I’m very interested in surfing the Internet and collecting stamps. I’m also fond of reading.A: What kind of books do you prefer?B: I prefer English novels in the original.A: Do you love sports?B: Yes, I do. I like tennis and bowling very much.A: Do you enjoy playing or watching?B: Both. /I like both.A: What kind of personality do you think you have?B: I think I’m relatively reserved/introverted and not very sociable, but I’m hard-working /diligent, honest, independent, and efficient.(2)A: What university did you graduate from?B: I graduated from Guangdong University of Foreign Studies.A: When did you graduate?B: 1997.A: What was your major?B: I majored in International Business.A: Did you receive a degree?B: Yes, I obtained a BA degree.A: What were your minor subjects?B: I minored in IT (Information Technology), International Business Law and Marketing.A: What were your grades in university?B: Not bad. I got an eighty-eight average.A: What’s your English level?B: I passed the TEM 4 test in the second year/Grade 2. I took the TOELF test in the fourth year, and got a score of 650.A: Next, would you tell me about your work experience?B: All right. After I graduated from university, I joined Guangzhou Branch ofa bank. I’m in charge of overseas accounts. Up till now, I’ve worked therefor about two years.A: Do you like this job?B: Not really, for it’s not challenging and creative.A: Is this the main reason you want to quit?B: I think so.A: Why are you interested in choosing to work for our company?B: Your company is a famous international company. If I could have an opportunity to work for your company, I believe I could better develop my abilities.A: Do you think you have qualifications for this job?B: As I see it, my area of study suits this job. I have experience and understand very well how a company works/operates. I think I’ll become familiar with your company’s procedures v ery soon.A: What other special skills do you have?B: I can drive, operate a computer, and speak Cantonese and Shanghai Dialect fluently.A: What starting salary would you expect?B: I’d like to start at 3000 Yuan.A: What’s your present monthly salary?B: 3500 Yuan.A: When do you think you’re available for this job?B: In a month.A: Have you got any questions you would like to ask me?B: What are your working hours and fringe benefits?A: We work a five-day week with occasional overtime. There is extra pay for working overtime. Our employees enjoy life and health insurance and athirteen-day paid vacation excluding the public holidays. At the end of the year, employees receive a year-end bonus, which is linked to theirperformance and contributions.B: I see.A: By the way, when can I expect to have your decision?B: In two or three days. We’ll let you know by phone when we make the decision.A: Thank you. I hope to have an opportunity to work for your company.4. (Open)VII. Supplementary ReadingQuestions1. Researching a company makes you stand out in an interview. It shows thatyou are really interested in working there.2. He/She needs to practice out loud for the interview because this will helphim/her sound more polished and concise and less nervous in the actual interview.3. Yes, it is, for dressing properly is the best way to make a good firstimpression. What you need to wear in an interview is based on the nature of a job you are applying for.4. Good interview etiquette means (1) being on time for your interview; (2)being aware of your body language; (3) keeping the interview positive.5. There are two reasons: (1) employers want to know if you’re truly interestedin the position; (2) they also want to know that you have all the information you need to make a decision, if offered the job. Unit 2Part I Lead-in1. 1) make a phone call2) telephone sb.3) phone sb.4) ring sb. up5) call sb.up2. international access code; country code; area code; telephone number.3. Try to interpret the following into English, paying close attention to the difference between Chinese and English in making phone calls1) - May I speak to Mr. Smith, please?- Hold on, please. I’ll get him for you.2) - Could you please put me through to the Personnel Department?- Sorry, the line is/busy line. Would you call back later?3) Who would you like to speak to?。

《商务英语听说I》试卷及其答案（本试卷共2页，考试时间为90分钟）I. Give the English/Chinese Equivalents.（10×1=10分）1. 总部2. 年营业额3. 毛皮4. 环保的5. 圆形6.duty-free7.candidate8.public relations9.subsidiary company10.personnel departmentII. Interpreting the following conversation.(2×15=30分)1.A：你毕业于哪所大学？B：我毕业于山东外国语职业学院。

A：你什么时候毕业的？B：我2019年毕业的。

A：你学什么专业？B：应用英语A：你大学成绩怎样？B：还不错，平均分85分。

A：你的英语水平如何？B：我二年级通过了大学英语四级A：你希望起薪是多少？B：我想月薪3000元起。

A：你有什么问题要问我吗？B：你们的工作时间和福利待遇怎样？A：我们每周工作5天，偶尔加班。

我们的职员享受人寿保险、健康保险和每年13天的带薪假期，不包含公共假期。

每年年底，我们有奖金，奖金与工作表现和成绩挂钩。

B：我明白了。

A：面试就到这里吧。

2.A：想不到在这遇见你。

你好吗？B：还可以。

好长时间不见了，目前你在哪高就？A：我在一家中外合资企业当会计。

你呢？B：我现在是个体户。

我两年前就下海了。

我与朋友合开了家公司。

A：你们公司是搞哪一行的？B：我们专营化妆品。

不过现在生意很难做。

我们处于一种不赚不亏的状态。

你太太怎样？A：她下岗了。

她所在的企业半年前就倒闭了。

她现在正在找工作呢。

B：听到这我很难过。

请替我向她问好。

A：我会的，谢谢。

ⅢTranslating the following sentences(15×3=45分)1.我们公司是作外贸的。

2.这个产品是在国内外深受好评。

3.我把明天的预约推迟到下周三，你介意么？4.我可以问你几个个人方面的问题么？5.我的专业是英语，我辅修了国际商法。

Unit 6. Appointments and ArrangementsPart A. intensive listeningPhonetics: B A C B ADictation:1.I’d like to arrange a meeting to discuss our new order sometime next week.2.you’ll be having a lunch meeting with the department managers tomorrow.3.could you please put off the negotiation to Tuesday July 21st?4.the meeting is scheduled at 3 o\clock this afternoon in the conference room5.could we meet and discuss the matter in detail?6.I’m calling about Wednesday’s appointment we made yesterday.7.let’s draw up an agenda for our discussions together.8.I’m sorry I won’t be able to afford any time on the morning of nest Friday. Part B. Extensive listeningDialogues: C B B D C1.W: do you have anything particular to declare?M: No. I don’t think so. I haven’t got anything dutiable with me.Q: where does the conversation most probably take place? Conversation:Section A: C B C B ASection B:The 13th and 14th\ October\ the digital camera SK36\ the 15th\ New York Part C. Listening & Speaking IntegrationConversation:Section A: T T T F FUnit 7. MeetingsPart A. intensive listeningPhonetics: B D C C ADictation:1.Is there anything interesting to see in this city.2.the temple has a history of more than 200 years.3.people living in overcrowded cities usually want to enjoy the natural scenery.4.when you travel, it’s better to get some travel insurance in case of an accident.5.would you care for sth to drink before going out.6.I expect to get back this evening at 4:30.7.they were built at the beginning of the 15th century.8.the total area is 720000 square meters.Part B. Extensive listeningDialogues: B C A C A1.M: I’ve got a job offer in P&J Chemicals. Do you think I should take it?W: well, I’m not quite familiar with it. You’d better do some research on the internet.Q: what does the woman think of P&J Chemicals?Conversation:Section A:1.boss and secretary2.it’s Thursday 17 March3.from 9:30 to 12:004.all the branch managersPart C. Listening & Speaking IntegrationConversation:Section A1.he is in charge of Marketing Department.2.he is going to talk about the launch of our new product.3.three. They are the current market situation, their new product, the problems andrecommended solutions.4.about 15 minutes.5.he’ll try to answer any possible questions.Unit 8. Business VisitsPart A. intensive listeningPhonetics: B C D A DDictation:1.Don’t hesitate to let us know if you need anything.2.our manager sent me here to invite you to our dinner party.3.we’ll be very happy if you can come to our get-together.4.would it be convenient if I call on you at 3:30 this afternoon.5.I’ll be expecting you at 10:45 in my office.6.I won’t be free until next Wednesday.7.let’s set a day to continue our talk.8.we’ve arranged our schedule without any trouble.Part B. Extensive listeningDialogues: C B C C B1．W: Do you think we should put an ad in the newspaper for the new product?M: by all means.Q: what does the man think of n ad in the newspaper?Conversation:Section A: F T F T FSection B:1. a lot of help since I came here2.I’d like to visit some factories3.have a satisfactory cooperation together in the future4.scenic spots you want to see in China5.visit the factory this afternoonPart C. Listening & Speaking IntegrationSection A: B D B B DPart A. intensive listeningPhonetics: B C A C CDictation:1.I would like to make some changes to my schedule.2.could you tell me about the flights to Paris, please?3.I’d better take my leave, so you can have a rest.4.it’s very thoughtful of you to have arranged all this for me.5.wouldn’t you like to spend an extra day or two here?6.I wonder if it is possible to arrange shipping for us.7.may I propose a toast to our distinguished guests?8.how nice of you! I’ll be delighted to go.Part B. Extensive listeningDialogues: B C B B D1.M: How many do you intend to order?W: I want to order 900 dozen.M: the most we can offer you at present is 600 dozen.Q: how many can the woman order?Conversation:Section A: D B H A FSection B:1.managed to\so much easier\ I didn’t get to sleep2.one delay after another\at Customs\my luggage3.so friendly\definitely come back4. a perfect plan\ a bit too heavy5.point of view\ got through\ make some progress\a decision Part C. Listening & Speaking IntegrationSection A: F F T T TPart A. intensive listeningPhonetics: A C A B DDictation:1.we have a rather comprehensive subway system.2.he who hasn’t been to the Great Wall is not a true man.3.there are tens of thousands of people coming to the Great Wall everyday.4.this has certainly been a useful experience for both of us.5.the train is 15 minutes behind schedule.6.one yuan and a half for the ordinary bus and two yuan for the air-conditioned bus.7.how often does No. 108 bus run at this time of day?8.I hope my visit does not cause you too much trouble.Part B. Extensive listeningDialogues: B B D A C1. W: Do you think we should park the car downtown?M: it’s hard to find a place.Q: what does the man mean?Conversation:Section A: B C B A DSection B:1.more than two thousand years ago, it was built during the Warring States Period in475-221 BC.2.to prevent invasions of nomadic people from the north.3.the average height is 7.8 meters.4.the average width is 6.5 meters at the base and5.8 meters at the top.5.they are called alarm tower or beacon towers. In ancient China, people used themto communicate and give border alarms by igniting bonfire.Part C. Listening & Speaking IntegrationSection A: T T F F FTest IIPart A. intensive listeningPhonetics: C B A C D B B D B ADictation:1.I won’t be able to keep my appointment with you on Friday.2.guest are inclined to feel that they are not highly regarded if the invitation isextended only two or three days before the party date.3.the relationship between the shop assistant and the customer should be friendly.4.lots of hotels have special facilities for conventions.5.door-to-door selling is welcomed by some people bur dislike by others.6.if you are in a hurry and you want to have a quick meal, there is no better placethan a self-service restaurant.7.I’m thinking of going on holiday somewhere this summer vacation.8.I like traveling by ship because sea travel is a leisurely form of travel.9.if we are going to double the order, what will be the price for the goods?10.total loss implies the goods are lost or become worthless.Part B. Extensive listening-----Dialogues: D A D B B1. W: Jack, have you finished your research paper for economics?M: not yet. I always seem to put things off until the last minute.Q: what are they talking about?Passage:An art\construction\deliberate\techniques and strategies\equitable adjustment\time and cost\a relief\break away from\pressures\innovation and personality Conversation: F T T T FPart C. Listening & Speaking IntegrationSection A:T F F T F。

新编商务英语听力3Unit 1Part 1A1. T2. T3. F4. F5. F6. F7. TB1. B2. A3. C4. A5. B6. BPart 2A1. Sinotrans is in China’s international express delivery industry.2. Sinotrans is also known as China Foreign Trade Transportation Group Corporation.3. Sinotrans guarantees timely, safe, reliable shipments.4. DHL-Sinotrans was established during the earliest days of the opening of China’s economy to the outside world.philosophy of DHL-sinotrans is working on partnerships with customers.B1.“Second to none” means the best.2.DHL establishes partnerships with customers by guaranteeing to meet their individualneeds and requirements and by demonstrating professionalism and reliability on a daily basis.3.In Asia-Pacific, the DHL network covers 40 countries from Japan to Australia and from Indiato Pacific Islands.4.DHL staff provides pick-up, transit, customs clearance and delivery and arrange insurance,payment of duties, taxes and other charges at the destination5.The bar-coded airway bill enables the company to track a customer’s shipment at keystages of its journey.6.DHL has introduced an advanced 24-hour Track &Trace system which can help a customerfind out where his package is.7.Dedicated service personnel handle customers’ accounts, whose role is to make sure theirshipments travel smoothly. be Superior to be inferior to8.They are proud to have built successful partnerships with their customers.Part 3A1. C2. A3. C4. B5. C6. A7. B8. CB1. T2. F3. F4. F5. T6. F7. T8. FUnit 2Part 1A1. T2. F3. F4. T5. T6. F7. F8. TB1. C2. A3. C4. A5. B6. APart 2A1. C2. A3. B4. A5. B6. B7. A8. BBrmation theft2.nationwide security standards for information systems3. a stock investor a Fudan University student4.protect electronic records from the growing potential for crime, malicious hacking and otherproblems5.an e-watchdog sufficient to match its needs6.security standards and testing systemsernmental bodies banking, financial, telecom, power and transportation industries8.firewalls, operating systems, databases, routers and switchesPart 31.The Internet has brought a lifestyle revolution to many people in China.2.Nearly half of (rural) residents have stepped into the so-called “e-life”3.the survey was conducted to evaluate the digital life of urban residents.4.The survey was conducted by telephone or in-person interviews.5.They do work on a computer, play digital games, search the Internet for information,purchase commodities online, acquire knowledge through the Internet, spend spare time surfing the Internet, use a digital camera, communicate with friends through the Internet, enjoy digital music and enjoy digital video products such as VCDs and DVDs6.The pioneers are engineers working with computer technology.7.Men tend to live a digital life more willingly than women.8.Age, higher education and social income are some of the distinctive characteristics of thehighly digitalized group.B1. A2. B3. B4. B5. C6. C7. AUnit 3Part 1Section A 1~5: FTFFTSection B1. raise funds / offering their share / invests in the companies / owning the companies’ stocks2. interests / control / payout ratio3. dividends / some benefit from changes / payment on dissolution of the company4. renminbi-denominated / domestic investors / denominated in US dollars and Hong Kong dollars / listed in Hong Kong5. economics, bank’s interest rates, changes in tax rates and social or political stabilityPart 2Section A 1~5: TFFTTSection B1.investing in stock market / when the company goes bankrupt2.to get dividends / sent to investors / is to sell the stock at a higher price than they formerlybought3.owning a variety of stocks4.management issues of the company / amass enough stocks to be able5.research management’s competenceQ1. When was Warren Buffett bornQ2. What amazing apt itude did he display at a very early ageQ3. How much did he earn in his first engagement in tradeQ4. How much did he earn in his first stock investmentQ5. what field does his company spread its investments acrossPart 3Section A1.On August 30, 19302.For money and business3. 5 cents4. 6 dollars5.Media, soft drinks, manufacturing, insurance, banking, finance and consumer goods Section B1.1946 lived in Hungary2.1947 immigrated to England3.1952 graduated from the London School of Economics4.1956 arrived at Wall Street5.1973 left the Wall Street position and set up Soros Fund Management6.1992 became famous and earned $ billion in England7.1997 brought down the Malaysian currency and earned a lot in Malaysia8.1998 failed his plan in Hong Kong9.2004 his fortune is estimated at $7 billionUnit 4Part 1Section A1.buying and selling financial instruments, including stocks, options, and futures2.providing places for buyers and sellers to trade securities, stocks, bonds3.in the primary market / investors, not companies , earn the profits or bear the losses4.protect investors / receive exactly what they pay for5.The New York Stock Exchange (NYSE) and the American Stock Exchange (AMEX)Section B1.“ A bull” refers to an investor who expects stock prices to raise and “ a bear” an investorwho expects stock prices to decline2.He earns profits.3.He may sell the security and hold cash or place the funds in interest-bearing short-termsecurities, such as treasury bills or a savings account.4.Selling short means selling stock that you do not own with the intension of replacing itlater at a lower price.5.He will lose money.Part 2Section A 1~6: FTFFT FSection BPart 3Section A 1~4: DBBASection B1.Buyers are willing to pay more for the stock. And more and more buyers flock to the stock.2.Profitability, dividend income and speculation3.The company becomes more valuable4.They are more interested in that stock5.Because it shows people’s belief in that stock.Unit 5Part 1Section A1.unexpected / negligence or other causes/ an accident2.insurance protection3.the value of the property / the scope of the insurance coverageSection B 1~5: FTFFTPart 2Section A 1~4: DADCSection B1.They will ask all sorts of questions such as your age, gender, address, etc. because theywant to determine what type of risk you are2.Because the information will help him decide whether the profile of the driver is consistentwith the type of risks they are trying to attract3.Safe drivers4.Because he wants to determine which rate to charge him5.It is the process to get information from an applicant and to determine the properpremium to be chargedPart 3Section A1.3,4002.Insurance companies make money not only because they charge more in premiums thanthey pay out in claims, but also by investing the premium money3.In 1980, when interest rates reached an all time high, many insurance companies loweredtheir premiums. They discounted insurance policies by 50 % to 70% of the rates that had been set in the late 1970’s4.When business is bad, they are forced to lower their rates to match the competition. Andwhen interest rates are cut down, the insurance companies suffer enormous losses because they are unprepared5.22 billion dollars6.They raised their premiums by large amounts7.More than 9 out of 108.They spend close to 50 billion dollars a yearSection BEntering the harbor / turning to / was caught by / took the ground / about 12: 45Helping the vessel to berth / 2,146 hours$ 16,150,000 / in the sum of $ 3, 323,000Contended / applied for / restraining / requiring / in the excess of $ 1,000,000The salvage contract / unreasonably high securityWere to be awarded / covered / services / the sum of $ 1,000,000 / whatever sumUnit 6Part 1Section A1.Because they want to provide income replacement to their beneficiaries if they die andthey also want to achieve investment goals2.Study it and its company3.Young people4.Your Health might deteriorate and you could be unable to get another policy becausepremiums can increase dramatically as you age5.Because your premium dollars are invested in the company’s general portfolio and youare n’t personally managing that investmentSection B 1~5: FFTTFPart 2Section A1.to collect effective information / good insurance risks from poor ones2. a. the number of speeding tickets and accidentsb. type of carc. your age and marital status3. a. your health, smoking habits and drug and alcohol useb. your blood and urine tests4. unprofitable customers/ too high an insurance riskSection B 1~6: BCCAC B1.16 working members / eight external members / four nominated Council members / ChiefExecutive / Deputy Chairman2.the election of new underwriting members / constant watch on the financial stability ofboth brokers and underwriters / putting the market’s special viewpoint / conducts its worldwide business3.within the Corporation / a Board of Management / Committee of our company / a range ofservices / the checking of policies, endorsements / signing on behalf / the office seal. Section B 1~4: CBBCUnit 7Part 1Section A1.move funds/ have surplus funds / lack productive investment opportunities / have ashortage of funds / such opportunities2.economic efficiency3.higher production and efficiency4.consumers / time their purchases better5.buy what they need / saved up the entire purchase price6.Section B1.finance, insurance, weddings, real estate, consumption and educationmercial banks / financial products / consumables3.their stocks / securities / insurance plans / their personal situations4.online enrollment services / loans, insurance and scholarshipsPart 2Section A 1~4: CABBSection B1.Foreign-funded banks, foreign-funded financial companies, foreign-funded insurancecompanies, and many other foreign-funded financial institutions have swarmed into Shanghai2.The Central Bank plays the role as the leader and state commercial banks as the main body3.There are a securities market, a foreign exchange market, a discount market, an insurancemarket, and a bullion trading market4.It is the Shanghai securities and futures marketSection CEconomic phenomenon / world currency / reserves of dollars / in terms of dollars / benefit some and hurt othersVolatile and unpredictable / in value / goods and services / made it possible / worsening inflation/ were hurt / foreign currencies / units of the foreign moneyThe situation was reversed / foreigners would have to pay more / relatively cheaper / they could not complete / that had borrowed dollars / the loans and the interest / own currencies / floating exchange rates / return to fixed ratesPart 3Section A 1~5: CABCA1.From a single official rate to a market-based, managed floating rate system, and then to asingle market rate2.The 1997 Asian financial crisis3.Three4.Because it had been long fixed at overvalued levels5.The integration of the official renmimbi exchage rate and the foreign exchage swap marketrate on January 1, 19946.Relatively flexible and on an upward trendUnit 8Part 1Section A 1~5: BCABASection B 1~7: TFFTT TFPart 2Section A 1~4: CBACSection B1.Investment environment2. A financial and trade center3.Tens of billions of Yuan4.It can provide data communication, convention, television, magnetic card telephone, videotelephone and electronic correspondence5.By building a thermal power plantPart 3Section ASetting up a joint venture / deals with all matters concerning examination and approval of foreign-invested projects / some market survey, to choose a right project / submit the project proposal to the authorities / a feasibility study, a contract and articles of association / no more than 20 daysSection B 1~4: CCBATest 1Part 1When / product / wake / unlock / course / hire / ignore / who / purses / being / built / day / like / ahead / companies / revealed / savings / pain / spending / contentPart 2 1~4: BBCCPart 3 1~4: ACBCPart 41.You receive a set(固定的)(=fixed) amount of annual interest and when the CD contractreaches maturity you get your money back2.Which bank you use, the prevailing interest rate environment, how much money you investand how long you lock it up for3.They have tiny returns and they can lock up your money for a long time/haul4.Your might be penalized 3 months worth of interest5.Because you can withdraw your money whenever you see fitPart 51.to expand / selling stocks / issuing bonds2.the strength of a company / the interest rate / the bond3.interest at set intervals / large tax advantage4.raise money / tax exemptUnit 9Part 1Section A 1~8: FCHAD BGESection B 1~5: BACACPart 2Section B 1~6: TTFFFF TPart 3Section A1.The mode of transportation2.Medicines3.By railroad transportation4.Because the end-users want them urgently5.The Civil Aviation Administration of China6.He is impressed by Li’s considerate cooperationSection B 1~6: BBACA BUnit 10Part 1Section A 1~5: BBACCSection BThe use of technology and the efficiency of technology / more than 8% of US national output To block informationInformation and participation to people who never before had itPart 2Section A 1~6: TFFTT FSection B1.She makes money helping others make money2.She set up her business in 19973.International Economic Communications4.Because she saw a great need for business PR in China and a bright future in the field5.She devotes almost all of her time to work6.Her dream is to see her company because a world player in 10 or 20 years and to make itsoutput value reach billions of YuanPart 3Section A 1~5:BACACSection B1.General manager of the Shanghai Youth Limousine General Garage2.17 years old3.Reading manuals and magazines that covered the topic of Western cars4.In 19905.Tao’s company is the after-sales service facility for GM By attending a two-year MBAdegree course in Macau6.50 Million Yuan.Unit 11Part 1A: CBACC B:FFTTFPart 2Aa.Trade statistics/ wholesalers/ retailer/ intermediaries/ trade journals/ directories/international organizations/China Council for the promotion of International Trade/ what countries are now importing his productsb. b. the cultural and social background / the languages/ religion pi s/c p/cc. c. relevant government policies/ limited or restricted/ high taxd.the distribution of goods / the development of sales channels/ altitude/ humiditye.political risk/ distribution systems/ local legal systemB.1. What product/ designs and functions2. the product itself / will look like/ colour/ shape/size/ the success or failure/ packing3. costs/ where and to whom the product is sold / competition’s prices/ the cost of raw materials / the cost of production4. intermediaries/end-usersPart 3A.1. you’re sending is no better t han the product you will deliver2. the cost of packing transportation, insurance, credit, agent’s commission/ proforma invoice3. a sales contract/ sales confirmation/ the names of the sellers or buyers/ quantity/ total amount/ terms of payment4. with the factories/ production of goods/ arrange shipmentB5.have the goods inspected before shipment6.sea freight/ railway/ airfreight/ long-distance road haulage7.minimize the risks/ recoup some of the losses8.cash payment/ open account/ shipment on consignment/ documentary credit/documentary collection/Unit 121.Section A3. A4. C5. BSection B1.one of the major decisions2.ensure the exporter’s survival / help maximize his profit3. a clearly defined pricing objective4.the cost of producing the product / the overseas market environment / the competitivecondition there5.alert to the change / adopt appropriate measuresPart 2Section B1. a. fixed / that must be paid to keep the business runningb. variable / the expenses that varyc. total / the sum total of the fixed and variable costs2. salesmen’s salaries / packing / marketing / handling3. bears the burden / reduces the net returnSection B1C 2. A 3. C 4. B 5. BPart 3Section A1.He has seen the exhibits and studied the catalogues2.The lowest quotations. CIF Cape Town.3.FOB price lists4.He gets 3 to 5 percent commission from suppliers for imports.5.Yes, if the order is a sizable one.Section B1.The final and firm CIF prices.2.For 3 days.3.Mr. Zhang’s prices haven’t changed much while elsewhere prices for hardware have goneup tremendously.4.Light fittings.5.China Electronic Import & Export Company.Section C1.Sales terms.2.Mode of payment, delivery and discount.3.Make products according to the buyer’s specifications.4.As a rule, within 3 mouths, longer for special orders and less than 6 months.5.On FOB basis.Unit 13Part 1A: FFTFT TTTB1.An opportunity to test the faithfulness of one’s spouse2.7 to 10 days3.The customers’ worst fears confirmed or more than 80% of the surveyed have extramaritalaffairs4.To catch their spunses spending time with their lovers5. A weakening sense of family responsibility6.Swelling self-centered values in today’s utilitarian societyPart 2A1.money transfer service provider2.1000/ the growing demand from overseas Chinese3.United States-based4.overseas Chinese workers, emigrants, students, travelers/ businessmen$ 20 billion/ 50 million6.Industrial and Commercial Bank of China, CITIC Industrial Bank/ Bank of Communications7.Zhejiang and Fujian provinces8.the Agricultural Bank of China/ China PostB1.In commercial sector2.In financial sector3.International Council for Commercial Arbitration4. A delegation of arbitrators, lawyers and scholars from 28 countries and regions5. A takeoff of arbitration cases in the financial sector in 10 years.6.it’s increasing7.Singapore, South Korea, Malaysia and Philippines8.Curbs such as regional protectionismPart 3AThe local authority for industry and commerce/ 2 yuan/ goods price information, shopping advice/ market research/5/clothing of the discounted price/ the bargaining was not successful/9 yuan/one-third of 13,000 yuanB: CACAC CAAUnit 14Part 1Section A1.Brochures / catalogues / mail2.supermarkets / chain stores3.presentation4.sporting / artistic / brand name5.display / experience6.stand / exhibition / representatives7.newspaper / press releases8.image / reputation9.colleagues / recommendrmation11.representatives / effectiveSection B1. F2. F3. T4. T5. F6. F7. F8. TPart 21.report / letter / keep / Simple / complicatedptop / Powerpoint / slides / audience / screen / nodding / interest / following3. 3. line / slide / presentationrmation / detail / long5.confident / simple / believe / linguistic mistakesSection B1.T2. F .3. T4. F5. F6. T7. F8. FPart 3Section A1. A2. C3. C4. C5. B6. CSection B-1011. Only 10% larger than a standard laptop computer2. leather case with shoulder strap3. automatic sheet feeder-6011. 50% lighter than the average static model2. built-in handle for easy carrying3. infrared remote controlUnit 15Part 1A1. international2. equality3. conflict/ misunderstanding4. styles/ strategies/ protocols5. managing/ resolving6. profit7. minimize8. sensitivities/ agreement / relationshipB: CABCA CPart 2A1.rank/ decision/ style/ issues2.needs/ wants3.opponentsrmation/ issues5.“face”6.time zonesmunication styles8.individual9.aggressive10.stubborn/ competitiveB: BBACA CBCPart 3A: TFTFF FTFB: TFFTF FTest 2Part 11.individuals / while / good / from / the / period / make / when / reaction / at / falling2.stocks / purchase / remainder / borrowed / with / minimum / percentage / depending /speculativePart 21.T2. F3. F4. F5. TPart 3.1. D2. A3. B4. C5. BPart 4.1.Worldwide institutions to exchange or trade the currencies of different countries.2.Where the small agents buy and sell foreign exchanges.3.An informal network of more than 1,000 banks and currency brokerage firms that deal witheach other and with large corporations.4.Direct dealing transactions or trading between banks.5.On an analysis of a high volume of foreign exchange trading during the previous day, or onconsultation procedures which occur every day at a certain time between central banks. Part 5.1.food, clothing, spare parts, second-hand goods, household equipment and furniture / freshfood / become very hot / to keep food freshe to meet, talk, make plans and take care of things they need for their family andreligious life.3. a lot of bargains / buyers and sellers4. a. Village markets / family members / products grown or made in and around their villageb. City markets / the need for expensive buildings and fittings / everything the local peopleeat, wear or usec. Street markets / fresh meat, fish, vegetables, eggs, fruit and cooked food / special festivalsd. Supermarkets and large department stores。

UNIT 1 InterviewPart ⅣA:1. keep going up2. doing all right3. making enough money4. thousand more5. has increased6. make any difference7. affect people8. they used to9. luxuries10. regard11. Milk and break12. EggsB:1. Because taxi-drivers have to cope with heavy traffic and sometimes with unpleasant customers.2. Taxi-drivers offer a service and should get a tip.3. Objection. / A lot of people would object.4. Ten or fifteen percent of the fee.5. Because he never knows what each day’s go ing to be like and learns alot from his customers.C:1. T2. F3. F4. T5. TD:1. Because she was interested in this job.2. In a travel agency.3. Because she had several arguments with her boss.4. Her boss was overworked and tended to forget things easily.5. She learned that it’s important to ask more questions about what one is supposed to do.UNIT 2 WorkPartⅠA: 横坐标：（从左往右）1999 、2000、2001、2002、2003纵坐标（从上往下）：400、350、300、250、200、150、100、50、0 import（从左往右）：74.49、90.25、100.40、97.18、102.25export（从左往右）：115.77、132.28、147.24、163.28、189.29B: 1. USD 90.25 billion2. USD 147.24 billion3. USD 464.87 billion5. USD 747.86 billionPart ⅣA:B:1.A disaster.2.A sales manager in a big international company.3.A textile company.4.Y oung graduates with ambition and enthusiasm and good atteamwork.C:1.get another job and I don’t know what to do2.are very nice and my work is interesting3.if I had to make a choice4.I have to let them know my decision todayUNIT 3 OccupationPartⅠA:U.S.A: 13.1Japan: 11.9Hong Kong: 35.3Singapore: 6.2Taiwan: 4.9Others: 28.6B:Industry: 51.8Commercial & Catering: 3.25Real Estate: 26.1Service: 6.9Others: 12Part ⅣA:Tracy waitress Diane businessman Kay typistBrian car salesmanteacherbus driver B:1. interesting2. finance3. records4. sound5. necessary6. takes7. accounts8. budget9. keep10. accountant11. investments12. reserveC:1. expressing himself2. using his hands3. writing quickly and well4. you will become accountants5. the same job6. several jobs7. love8. hateD:UNIT 4 ExperiencePartⅠA:Beijing 116°25′E 1:00 a.m. Melbourne 144°58′E 3:00 a.m. Auckland 174°45′E 5:00 a.m. Honolulu 157°50′W 7:00 a.m. San Francisco 122°26′W 9:00 a.m. Mexico City 99°07′W 11:00 a.m. New Y ork 73°58′W 1:00 p.m. S ao Paulo 46°31′W 2:00 p.m.Reykjavik 21°58′W 4:00 p.m.Pa ris 2°20′E 6:00 p.m.Moscow 37°36′E 8:00 p.m.Calcutta 88°24′E 10:30 p.m.B:1.Beijing.2.Two hours.3.Three hours.4.East.Part ⅣA:1.Her new washing-machine.2.No. On the contrary, it caused her a lot of trouble.3.The front fell off and two pipes burst.4.Their clothes shrank in the wash.5.Two of his shirts disappeared.6.It breaks them.7.It destroys them.8.It chased the cat out of the laundry room because of little pools ofwater on the floor.B:1.Not one of2.satisfactory3.blurred4.distorted5.set6.jerk the camera7.stand too close8.the fault was mine9.friends10.turned out11.fault liesC:1.To deliver food.2.Normal.3.At a candy store.4.The owner. To see if the speaker was honest.5.Waiter, parking-lot attendant and housecleaner.6.Honesty wins trust.UNIT 5 OfficePartⅠA:1.C2.A3.D4.A5.B6.B7.C8.D9.A10. B11. C12. A13. B14. B15. C16. C17. D18. A19. B20. B Part Ⅳ1. It should be here by now2. I have to put forward the budget3. I want to check the mailroom first4. He should deliver it the first thing5. I might need something later6. there is one more thing7. hold my phone calls and just take a message8. I want no interruptionsB:Miss Melita Morgan, age 19, has worked at the National Bank for the past two years. Her attendance has been very good. She’s been absent only once. She was away for three days, for she had a cold. She is honest and reliable. She has good computer skills and can use a fax machine. She’s always been punctual and she’s ambitious.C:1. Salesman.2. She will be training the new comer for that position.3. Today, the day he reports to the section.4. The Overseas Orders Section.D:1. About fifteen minutes ago.2. Too high.3. To adjust the price.4. A Series of catalogues on latest models.5. The shipment of goods.UNIT 6 AdvertisementPartⅠA:1. better than2. busier; happier3. no less than4. earliest5. superior to6. no better than7. more than8. harder; as hard as9. more than usual10. in the bestB:1. A2. D3. D4. D5. C6. B7. A8. D9. C10. A11. C12. A13. C14. D15. D16. A17. C18. A19. C20. D Part ⅣA:1. confuses2. solid3. make4. appeal5. don’t6. dominate7. stand8. Cut9. informative10. fewer11. less12. slowly13. unnoticed14. rapidly15. signB:1. T2. F3. F4. T5. F6. T C:1. a kind of lying2. to get people to buy things3. movie star4. make her skin5. very recently6. singers and actors7. called down8. what he said9. forced to be honest10. that may be true11. ad business12. developing new markets13. have a product14. that they needed15. educate people and inform16. they discover17. they could useD:1. The Personnel Manager.2. A hostess.3. No, it’s a part-time job.4. From ten in the morning until two in the afternoon.5. 75 dollars a week.6. Y es, she does.7. For about five years.8. Y es. She is going to have an interview with the manager next Wednesday.UNIT 7 ApologyPartⅠ2.B3.B4.D5.A6.C7.A8.B9.B10. A11. B12. B13. D14. B15. C16. A17. B18. C19. A20. D Part Ⅳ1.Can I help youst month3.washed4.ran5.shrank6.boiling water7.washing instructions8.happened before9.first time10.exchange11.see the manager12.he’s busy13.still14.if you insistB:1. F2. F3. T4. T5. FC:1.Excuse me for interrupting2.not getting all the things you needed this morning3.I hope you will forgive me4.I thought I’d be able to remember5.I do feel bad about it6.I should have given you a written list7.don’t worry about itD:1.They had arranged to meet last night.2.No, he didn’t.3.Because her brother was involved in an accident and she was soworried that she forgot about it.4.In hospital.5.Y es, he did.UNIT 8 ComplaintPartⅠA:1.F2.F3.T4.T5.F6.T7.F8.T10.TB:1.B2.D3.B4.C5.A6.C7.B8.C9.C10.BPart ⅣA:1.Y es, what can I do for you2.but it doesn’t seem to work3.still like a refund4.on sale5.Y es, I did6.on sale items1.feeling well2.sign3.any good4.6045.making so much noise6.singing and shouting7.weren’t h ere8.put myself9.Since10.pack up11.worse12.lying13.annoying14.in front ofC:1.Consumer’s Association.2.Because the whole thing about her holiday in Greece was a failure.3.She means the tour operators didn’t fulfill what they promised on thebrochure.4.Some nice friends she made on the boat.D:1.The woolen sweaters.2.They are different from the sample in design and color.3.The clients.4.No, it isn’t.5.The man agrees to give an allowance of %5 off the invoice value.Test OnePartⅠMaking a pone call to someone in another country isn’t always easy –especially if you don’t know the person on the other end of the line very well.The following are twelve important telephone tips that you may find useful:1.Fax or e-mail ahead if you want to make sure the other person hastime to prepare for the call.2.Make sure you have with you all the documents you’ll need beforeyou dial the number.3.The other person may not understand you easily, so try to speakslowly and clearly.4.The other person can’t see you reactions, so always confirm that youhave (or have not) understood each point that’s been made. Don’t pretend you have understood when you haven’t.5.The other person can’t see what a nice person you are, so make sureyou sound polite and agreeable.6.The other person hasn’t got all day, so make sure your call is brief.7.The other person is getting an impression of your firm while talkingwith you, so make sure that you sound efficient –you firm’s image may be at stake, even if you’re just takin g a message.8.Don’t rely on your memory: make notes during a call and rewritethese notes immediately afterwards as a record of the call.9.Smile while you’re talking. Y our listener can “hear” your smile.10.Don’t try to be funny – you may be misunderstood.11.Do n’t interrupt the other person: let them finish what they want tosay.12.Send a follow-up e-mail, fax or letter to confirm any importantdetails (especially prices and numbers), so that you both have a written record.Part ⅣA:1.Sales, Accounts, Personnel, Marketing Research2.so that urgent orders can be met quickly3.I think perhaps you’d better speak to our works manager4.in different sizes and are unloaded5.We doubled our output in this department as a result1.Interviewer and interviewees.2.Choose the right product for the right market. And enter the market atthe right moment.3.Timing.4.To offer the buyers a good product at a good price.5.In Asia.UNIT 9 OpinionPartⅠA:1.A2.A3.B4.B5.B6.B7.A8.B9.B10.BB:2.A3.B4.C5.D6.C7.C8.C9.D10.CPart ⅣA:1 T2 F3 F4 F B:1.242.long black hair and blue eyes3.the north4.nice and intelligent5.good at computers6.French very well7.it a little8.people and her jobC: (A)1.How do you find your hotel2.W hat’s wrong with it3.Why don’t you move to another hotel4.walk to almost every place I need to go to(B)1. in my opinion2. I’m not so sure about that3. they never know when to stop4. what about all the pubs in the country5. I d on’t think that’s a practi cal idea6. I think something should be done7. I quite agree with youD:UNIT 10 CompanyPartⅠA:When you listen to a person speaking your own language, in many situations you can be one step ahead of the speaker. Y ou can very often predict what that person is going to say next –perhaps not always the exact words, but at least the main ideas. Have you ever found yourself finishing other people’s sentences for them? This is ofte n something wedo without even thinking about it.The more you can predict, the easier it becomes to understand – in a foreign language too. In fact, you will probably be surprised at how much you can predict in English. Train yourself to predict as much as possible. Do this consciously.There are many things which can help you to predict while you are listening, for example:1 How much you know about:the topic the situation2 Intonation, for example:When presenting a list, rising intonation signals that more items will follow and a falling intonation signals the end of the list.3 Signals such as:“I’m afraid that…”(signals something negative will follow)“There’s one point I’d like to make…”(signals an opinion will follow)The phrases in group 3 are called semantic markers. The serve as signals for the meaning and structure of the lecture or text. They tell us how the ideas are organized. There are many other semantic markers in English, which are classified here according to their functions.1 The markers used for listing, such as:firstly in the first place my next point is thirdly/last/finally2 Markers that show us the cause and effect relationship between one idea and another:so therefore because since3 Markers which indicate that the speaker or writer is going to illustrate his ideas by giving examples:for instance an example of this was…4 Markers that introduce an idea which runs against what has been said, or is going to be said:but nevertheless although on the other hand5 Markers which indicate that the speaker or writer is about to sum up his message, or part of it:to summarize in other words what I have been saying is thisThese are only a few examples of semantic markers. Train yourself to listen for these key words and phrases.B:1.Answer: trying to write a faxReason: The speaker’s question suggests she needs a quiet surrounding to do something.2.Answer: How on earth did you manage to get it?Reason: The second speaker’s surprised tone shows that the cont ract is out of her expectation and she must be curious about how it is gained.3.Answer: I wouldn’t mind being a prince.Reason: The man’s questioning tone shows he doesn’t agree with the woman.4.Answer: She had been.Reason: “But” and “possibly” both give so me hint that the secretary had been nervous about it.5.Answer: Write down your address and I’ll get the boy to bring themround.Reason: The conversation takes place in a store. If the store owner agrees to deliver the goods, the only thing he wants to know will be the address of the customer.Part ⅣA:Firms are a very important part of the economy. They are responsible for producing goods and services. While the vast majority of the world’s businesses are small, large firms often dominate the economy in some countries.Large businesses differ very much from small ones in a wide variety of ways. In many countries there are both private firms and nationalized firms belonging to the government. A small private firm may have just one owner but a very large firm has thousands of shareholders.In very large firms the owners have very little to do with theday-to-day running of the company. This is left to the management. V ery large companies may be organized into several large departments, or sometimes even divisions.Some firms may only produce one product or service. Others may produce many different products. Many large firms have manufacturing plants and trading locations in several different countries spread around the world.Although there may be differences from country to country, offices do not vary very widely. Office furniture tends to be similar – desks, chairs, filling cabinets, office equipment such as personal computers or computer terminals on many desks.B:1.Only local people.2.They will get things started and teach their management system to thelocal employees.3.No. Because there is no waste and the industry is very quiet.4.Top dollar for the use of the land by the railroad tracks where thecompany will build its factory.C:1.We’re thinking of setting up a representative office he re2.that firm should be in the same line of business as ours3.Who should that firm apply to for approval4.What documents and materials should be provided5.That’s the usual procedureD:1.The corporation’s newly issued stocks.2.An American company.3.35%.4.20000 shares.5.25 million.6.Y es.UNIT 11 BusinessPartⅠⅠ. Difficult to identify all the words correctly.1.In writing, there are spaces between each word.In speech, one word runs into the next.2.In writing, the letters of the words have a fixed shape and easy toidentify.In speech, vowels and consonants are difficult to identify.3.In writing, each letter is the same size.In speech, some words are pronounced with weak or reduced forms or unstressed syllables.Ⅱ Difficult to remember what’s been said.1. Have got to follow the speed of the speaker.2. Have to concentrate on identifying the words correctly and understanding them.3. In a foreign language, your brain has too much to do.4. In your own language, your brain has much more time to remember. Part ⅣA:1.three2.various3.such4.Service5.adviceanized7.All8.sell9.cases10.customers11.operations12.exchange13.pay14.expenses15.greater16.profit17.sales18.when19.greaterB:1 T2 F3 F4 T5 T C:1.new product our firm has developed2.accounting section3.what I have to offer4.equipment purchases5.ordering section6.referD:1.At dinner.2.How to use chopsticks.3.Chinese arts and crafts.4.Chinese gift items.5.Negotiation.UNIT 12 ProductsPartⅠⅢDifficult to follow the argument of a lecture.Reason: 1. Don’t recognize signals which tell the important points.2. Try too hard to understand everything.3. Concentrate on taking notes and miss developments in theargument.ⅣOther problems1. Pronunciation of English changes from one country to another and from region to region.2. Style of Englisha. very formal.b. colloquial or slang.3. Also a. speed of the delivery.b. common use of irony.c. English sense of humour.d. British culturePart ⅣA:1.with your merchandise2.What is the complaint exactly3.below standard4.this had happened5.faulty6.list of the items7.hear the detailsbeled correctly9.defective10. a copy of11.take care of12.look for13.look intoB:1 T2 T3 F4 F5 TC:1.It’s a pleasure to show our factory to our friends2.That’s our latest development3.A product with high performance4.No one can match us as far as speed is concerned5.Here are our sales catalog and literatureD:1.Their yearly requirements of the woolen sweaters produced by thewoman’s company2.In high demand3.The sweaters were not as good as the ones they had bought before.4.Because their products go through strict inspection procedures beforewarehousing and shipment.5.No.UNIT 13 ContractPartⅠA:1 T2 F3 T4 F5 T6 F7 F8 T B:1.Understand what the lecture says.2.Decide what’s important.3.Write down the main points (quickly and clearly).4.Show the connections between the points he’s noted.Part ⅣA:1.on condition that2.putting before me3.such arrangements4.it is acceptable5.before making6.finish the talk7.Just let me ring them8.It’s settled9.anything else10.seems all right11.make a contract12.all the conditions clearly13. a duplicate14.must be going now15.have met you againB:1.just last night2.I feel refreshed3.have our reports ready4.our present production5.gives a comparison of6.we understand that7.mutually beneficialC:1.contract2.consider3.observe4.loss5.meetment7.payment8.accustomed9.wonder10.principle11.maintained12.cleared13.carried14.agreed15.sign16.conclusionD:1.They are going to sign the contract.2.A “force majeure” clause3.The Suez Canal.4.The words “If one party fails to execute the contract, the other party isentitled to cancel it.” are to be added.5.Both signatures are to be given at last.UNIT 14 MeetingPartⅠA(原文)：Now we must all know what the names of the different parts of a home computer are and what they do. So first I’m going to tell you the parts and what they are used for in a home computer system.First, and most important of all, is our instruction manual. Can you all see that? The instruction manual is the book of instructions – it tells you how to set up your system and then how to use it. OK?Next, the monitor. The monitor is the part that everyone can recognize immediately because it looks just like a television. The monitor shows you the information you have typed in on the screen. Y ou can change the information, move it around or take it away, while it is on the screen. Right?Now, when you have finished working with your information and you want a copy of this on paper, then you have to use the printer. The printer prints out on paper what you have on the monitor screen. Then you have a copy of your work on paper.Now the keyboard. The keyboard contains the actual computer and it looks just like a typewriter. Each piece on the keyboard is called a key. Y ou have keys for letters (a, b, c, etc.) and keys for instructions to the computer. Y ou have to be able to type if you want to use a computer properly.Now what have we got left? Ah yes, the 2 floppy discs and the disc drive. The disc drive is quite simple – it’s the part of the system thatoperates the floppy discs, we say it powers the floppy discs. Y ou put the floppy discs into the disc drive and the disc drive makes them work.So finally, the two floppy discs. Y ou need two because the first one contains the programme – that is, the instruction – and the second is where you type in your information and where the program works on the information. So you really work on the second floppy disc; then, when you are ready to print, the printer takes everything from the second floppy disc and prints out what you have done.Now, is that clear? Are there any questions?B:1. Instruction manualIt tells how to set up the system and how to use it.2. MonitorIt looks like a TV and shows the information you have typed in on the screen.3.PrinterIt prints out on paper what you have on the monitor screen.4.KeyboardIt looks like typewriter and contains the actual computer.5.Disc driveIt powers the floppy discs.6.2 floppy discsOne contains the program and the other is where you type in your information.Part ⅣA:1.proposals2.figure3.could4.departments5.reduce6.increase7.needed8.big9.sure10.moment11.sales12.sure13.cut14.investment15.agree16.small17.mean18.Manager19.spending20.spend21.questionB:1.today’s topic2.views on this3.practical idea4.present working time5.In what ways6.build up a credit7.a day off8.would be chaos9.do you mean10.in any department11.get terribly confused12.In my opinion13.the same kind of14.your opinions15.for our section16.as a team17.to manageC:2 (a) The Production Manager reported on the result of her interviews with the local Building Inspector, and said that the detailed plans of the foundations were required.(b) The architect reported that the plans had been given to the Building Inspector.3 (a) The Personnel Manager reported on the additional labor that’s going to be required for the new extension, and suggested a program should be put in hand to train workers.(b) It was agreed that a training program should be started immediately, and that an estimate of the cost should be provided by the Personnel Manager.4 (a) The Personnel Manager reported that the project was granted, provided that the Fuel and Paint Stores were placed in a different position to avoid the danger of fire.(b) The architect’s proposal to rebuild the present Manager’s garage as Fuel and Paint Stores was accepted by all.D:pany strategy.2.To gain market share.3.The margins will be lower and the profits will be cut.4.Higher profitability.5.Better quality of products and higher prices.6.To reduce costs in manufacturing.UNIT 15 Public RelationsPartⅠA:1.I hear.2.Between 28 cps and 4096 cps.3.Between 20 cps and 20000 cps.4.12 db.5.115bd.B:1.I see.2.Light and dark, color.3.400 to 700 millimicrons.4.1000.5.2 million.Part ⅣA:1.being with people2.on my own sometimes3.enjoyable4.in business5.most of the talking6.good listener7.your own accord8.How about itB:Y ou should: 1 give your undivided attention.2 try to appear friendly, self-confident.3 appear interested and sympathetic.Y ou should not: 1 keep looking over the other person’s shoulder.2 make the other person think you’re too sure of yourself. C:anization2.Successful3.social4.individual5.environment6.aims7.planned8.form9.explanation10.needs11.establish12.or13.economic14.profitD:1.Can I be of any help2. Mr. Dantini is engaged at present3. May I ask which company you are from4. Is there anything particular you want to talk to Mr. Dantini5. I’m afraid Mr. Dantini can’t see you today6. he can arrange an appointment for some future dateTest TwoPartⅠⅠPurpose of the speechA.aware of students’ problemsB. suggest how to overcomeⅡCategories of problemsPsychologicalfear of unknownsuffer from separation from family and homesicknesssolution: a. enjoy activitiesb. passage of timeB. Cultural1. Practical ones: a. arranging accommodationb. getting used to British money, food & weather2. British way of life3. solution: a. be open-mindedb. be adaptableC. Linguistic1. little practice of using English2. solution: a. attend English classesb. listen to programmes in English on the radio and TVc. most important: meet and speak with English peoplePart ⅣA:exportexchangeinstancetransportationimmediatelydangersinsurancecommoditiesnaturalinvisibleB:1.World Trade Organization.2.To promote and enforce the provisions of trade laws and regulations.3.On January 1, 1995.4.123 nations.5.Every two years.。