国家开放大学电大《管理英语 2》 2020 期末试题及答案(试卷号： 3938)

3938国开电大管理英语2历年期末考试（第三题阅读理解判断题）题库「分学期版」3938国开电大管理英语2历年期末考试（第三题阅读理解判断题）题库「分学期版」3938国开电大管理英语2历年期末考试(第三题阅读理解判断题)题库[分学期版] 2021年9月试题及答案三、阅读理解(共40分，每小题4分) 26-30题：请根据短文内容判断给出的语句是否正确，正确的写“T”，错误的写“F”，并将答案写在答题纸上。

Passage 2 One morning，Wu Liang discovered that her classroom had changed. She found that the desks were no longer in rows，but pushed together to make eight bigger desks. She was so excited about it for the first two days that she couldn＇t listen to the teachers carefully. But soon she and her classmates got used to this new classroom arrangement. “Now our class is quieter，”said Wu.“What＇s more，we can come up with our own ideas and learn more through discussion. It＇s a better way to study.” Li Yu liked it，too.“Group members first discuss，”he said，“and then present to the whole class. It makes us believe in ourselves.”This w as part of a reformat Li＇s school. The school made this reform because they wanted to offer students easier ways to study and more chances to discuss. “Our school hopes to improve students＇abilities to study by themselves and work in groups.” said Zhang M ing，an English teacher. However，the reform has demanded more from teachers. Now they have only 15 minutes to give a lesson that would have been taught in 45 minutes before. It is difficult to teach in such a short time. The teachers have to find better w ays to teach more effectively. “Thereform demands more，but I＇m sure it is helpful.” added Zhang Ming. 26. It was easier for Wu Liang to discuss with other students in class after the new classroom arrangement. [答案]T 27. The school made the reform in order to offer students more seats to study. [答案]F 28. The reform has demanded more from teachers. [答案]T 29. Wu Liang and her classmates like the new classroom arrangement. [答案]F 30. The best title of this passage maybe New Look in Class [答案]T 2021年7月试题及答案三、阅读理解(共40分，每小题4分) 26-30题：请根据短文内容判断给出的语句是否正确，正确的写“T”，错误的写“F”，并将答案写在答题纸上。

3938国开电大专科《管理英语2》期末纸质考试(第二题词汇与结构)题库[排序版]说明：更新至2021年7月试题。

_________a company really wants is a candidate_________has the right skills.[2019年1月试题][答案]What...that_________a company really wants is a candidate_________has the right skills.[内部资料][答案]What…that_________f ace-to-face interviews,questionnaires are cheaper for collecting data from a large number of respondents.[2018年7月试题][答案]Compared to_________f ace-to-face interviews,questionnaires are cheaper for collecting data from a large number of respondents.[内部资料][答案]Compared to_________t he feedback is very helpful for planning future meetings and events.[2018年7月试题、2020年9月试题][答案]Getting_________t he feedback is very helpful for planning future meetings and events.[内部资料][答案]Getting_________t he fog,we should have reached the annual meeting site on time.[2019年7月试题、2020年7月试题][答案]But for_________t he fog,we should have reached the annual meeting site on time.[内部资料][答案]But for_________w e are from different countries,we all get along well.[内部资料][答案]though_________y ou prepare cross training plans,you need to consider both the company benefits and the employee benefits.[2018年7月试题、2020年7月试题][答案]As_________y ou prepare cross training plans,you need to consider both the company benefits and the employee benefits.[内部资料][答案]AsA new food market will_________in our community next month.[答案]be builtA ccording to their feedback sheets,the participants are all________with the training.[内部资料][答案]satisfiedA ccording to their feedback sheets,the participants are all________with the training.[2021年1月试题][答案]satisfiedA merican young people would rather,_________advice from strangers.[2020年1月试题、2021年7月试题] [答案]getA merican young people would rather,_________advice from strangers.[内部资料][答案]getA nyone who has worked here for over three years is_________for sick pay.[内部资料]A re you familiar_______the saying,“it's not what you know,but who you know”?In event planning,networking is key![2021年1月试题][答案]withAre you familiar_______the saying,“it's not what you know,but who you know”?In event planning,networking is key![内部资料][答案]withA t the end of the day,you want all attendees_________your event to remember this key message that you've spent a long time reinforcing.[2018年1月试题、2020年1月试题][答案]LeavingA t the end of the day,you want all attendees_________your event to remember this key message that you've spent a long time reinforcing.[内部资料][答案]leavingC ustomers_________refuse to filling the questionnaire are not permitted to buy the product.[2018年1月试题、2020年7月试题、2020年9月试题][答案]whoC ustomers_________refuse to filling the questionnaire are not permitted to buy the product.[内部资料][答案]Who-D id the medicine make you feel better?[2019年7月试题]-No.The more ________, ________I feel.[答案]medicine I take；the worseD oes his absence________to your work?[内部资料][答案]make a differenceH e investor should be aware of the limitations of the financial statement analysis_____the annual report.[2019年1月试题][答案]based onH e is _________this company.[2019年1月试题、2020年1月试题][答案]in charge ofH e is_________this company.[内部资料][答案]in charge ofH e keeps on his focus on,________money.[2019年7月试题][答案]makingH e keeps on his focus on,_________money.[内部资料][答案]makingH e says what he thinks and does what he wants to do,_________other people's feelings.[2018年1月试题] [答案]regardless ofH e says what he thinks and does what he wants to do,_________other people's feelings.[内部资料][答案]regardless ofH e was always_________in sharing his enormous knowledge.[2019年7月试题、2020年9月试题][答案]generousH e was always_________in sharing his enormous knowledge.[内部资料][答案]generousH er article is_________in her class.[2019年7月试题、2020年9月试题]H er article is_________in her class.[内部资料][答案]the bestH iring a good employ may cost much money and time,_________,it can win much more for the company in future.[2019年7月试题、2020年1月试题][答案]howeverH iring a good employ may cost much money and time,_________,it can win much more for the company in future.[内部资料][答案]howeverH iring the right employee_________you_________a thousand times over in high employee morale.[2019年1月试题、2021年1月试题][答案]pays...backH iring the right employee_________you_________a thousand times over in high employee morale.[内部资料][答案]pays…backH is action is always_________with his words.[2020年7月试题][答案]consistentH is action is always_________with his words.[2020年9月试题][答案]consistentH is action is always_________with his words.[内部资料][答案]consistentH ow many players does________a baseball team?[内部资料][答案]consist ofI didn't do_________last week.[2018年1月试题、2021年1月试题][答案]AnythingI didn't do_________last week.[内部资料][答案]anythingI don’t know_________.I just arrived here two minutes ago.[2018年7月试题、2020年7月试题][答案]what's going onI don't know_________.I just arrived here two minutes ago.[内部资料][答案]what's going onI forgot_________my music-book and borrowed one from Lily.[2021年7月试题][答案]to bringI have coffee_________breakfast time.[2018年1月试题、2021年1月试题][答案]atI have coffee_________breakfast time.[内部资料][答案]atI like cooking for my friends in_________free time.[2020年9月试题][答案]myI like cooking for my friends in_________free time.[内部资料][答案]myI would rather_________two weeks earlier.[内部资料][答案]you had come hereI would rather________two weeks earlier.[2019年7月试题、2021年1月试题][答案]you had come hereI'd like to_________that the staff member who served me didn't really seem to know what he was doing.[2021年1月试题][答案]point outI'd like to_________that the staff member who served me didn't really seem to know what he was doing.[内部资料][答案]point outI f I_________you,I_________more attention to the independent auditors' report and financial statements in the annual report.[内部资料][答案]were：would payI f I_________you,I_________more attention to the independent auditors’ report and financial statements in the annual report.[2018年1月试题][答案]were；would payI f I_________younger,I would buy the dress.[答案]wereI'm confident in these as long as we_________the needs of the community residents and improve our service quality.[内部资料][答案]keep an eye onI'm writing to_______________,a position as a computer engineer in your company.[2019年1月试题、2020年7月试题][答案]apply forI'm writing to_________a position as a computer engineer in your company.[内部资料][答案]apply forI t is only by agreeing with their view point and_________that you will resolve the situation and send the customer away happy.[内部资料][答案]suggesting a possible solutionI t is only by agreeing with their viewpoint and_________that you will resolve the situation and send the customer away happy.[2019年1月试题、2020年1月试题][答案]suggesting a possible solutionL et's_________our plan.[2018年1月试题、2021年1月试题][答案]startL et's_________our plan.[内部资料][答案]startL ook!_________.[2018年1月试题、2018年7月试题、2019年7月试题、2020年1月试题、2020年9月试题、2021年7月试题][答案]Here comes the bus.L ook!_________.[内部资料][答案]Here comes the busM elinda will discuss the matter with John,_________is the representative of Sunshine Medical Center.[2021年7月试题][答案]whoM ore than 30 people_________the position.[内部资料][答案]applied forM ore than 30 people_______the position.[2018年7月试题、2020年9月试题][答案]applied forO ne day,our dreams will_________reality.[内部资料][答案]turn intoO ne day,our dreams will_________reality.[2018年7月试题、2020年7月试题][答案]turn intoO ur company will_________the customers’ suggestions.[内部资料][答案]respond toO ur company will_________the customers’ suggestions.[2018年7月试题][答案]respond toO ur workers have been checking the heating system since you called us.I_________you it will perform well soon.[2019年1月试题、2020年7月试题][答案]assureO ur workers have been checking the heating system since you called us.I_________you it will perform well soon.[内部资料][答案]assureP articipants have_________the Productivity Analysis Worksheet.[2020年9月试题、2021年1月试题] [答案]completedP articipants have_________the Productivity Analysis Worksheet.[内部资料][答案]completedP eople_________find useful information from the annual report.[2018年7月试题、2020年9月试题][答案]couldP eople_________find useful information from the annual report.[内部资料][答案]couldQ uestionnaires are easy to_________.[内部资料][答案]analyzeQ uestionnaires are not suitable_________some people.[2019年1月试题][答案]forQ uestionnaires are not suitable_________some people.[内部资料][答案]forT he candidate should dress in a manner that is appropriate to the position_________he is applying.[2020年9月试题、2021年1月试题][答案]for whichT he candidate should dress in a manner that is appropriate to the position_________he is applying.[内部资料] [答案]for whichT he enemy has strengthened their_________position.[内部资料][答案]defensiveT he enemy has strengthened their_________position.[2018年7月试题、2020年9月试题][答案]defensiveT he heating system of our apartment broke down so I made a call_________to the community service center.[2018年1月试题、2020年1月试题][答案]complaintT he heating system of our apartment broke down so I made a_________call to the community service center.[内部资料][答案]complaintT he investor should be aware of the limitations of the financial statement analysis_________the annual report.[内部资料][答案]based onT he Jiahe Community Service Center is about to_________service for residents.[内部资料][答案]provideT he Jiahe Community Service Center is about to_________service for residents.[2019年7月试题、2021年1月试题][答案]provideT he moment I got home,I found I_________my jacket on the playground.[2021年7月试题][答案]had leftT he more information you can get,_________in your field.[2019年1月试题、2020年1月试题、2021年7月试题][答案]the more competitive you will beT he more information you can get,_________in your field.[内部资料][答案]the more competitive you will beT he music_________like the singing of a bird.[2020年1月试题、2020年9月试题、2021年7月试题] [答案]soundsT he music_________like the singing of a bird.[2020年7月试题][答案]soundsT he music_________like the singing of a bird.[内部资料][答案]soundsT he name is familiar_________me.[2021年7月试题][答案]toT he new year is just_________.[2019年1月试题、2020年1月试题、2021年7月试题][答案]around the cornerT he new year is just_________.[内部资料][答案]around the cornerT he quality of questionnaire will_________how much information we know from our customers.[2020年1月试题][答案]affectT he quality of questionnaire will_________how much information we know from our customers.[内部资料] [答案]affectT he success of our event is_________to the sponsor.[2019年7月试题、2020年1月试题][答案]relatedT he success of our event is_________to the sponsor.[内部资料][答案]relatedT he training is_________positive results on the job they are presently_________.[内部资料][答案]bringing about,doingT hese tips may help you avoid_________bad employees for your company.[2018年1月试题][答案]hiringT hese tips may help you avoid_________bad employees for your company.[内部资料][答案]hiringT hey have disagreement_________the plan of celebrating the founding of the community.[2020年1月试题] [答案]onT hey have disagreement_________the plan of celebrating the founding of the community.[内部资料][答案]onT hey have learned about_________in recent years.[内部资料][答案]hundreds of English wordsT hey promised_________the car for us.[内部资料][答案]to repairedT hey promised_________the car for us.[2018年7月试题][答案]to repairedT hey_________since last night.They are about to finish the work.[内部资料][答案]have been cleaning the systemT hey________since last night.They are about to finish the work.[2019年7月试题][答案]have been cleaning the systemT his involves_________the high-level reasoning behind your intentions for the event.[内部资料][答案]identifyingT his involves_________the high-level reasoning behind your intentions for the event.[2018年7月试题][答案]identifyingU nder no circumstance_________to tell lies to the public.[2019年1月试题、2021年1月试题][答案]are the companies allowedU nder no circumstance_________to tell lies to the public.[内部资料][答案]are the companies allowedW e are under_________to finish the task within such limited time.[内部资料][答案]pressureW e feel_________with the inconvenience the service center brought us.[2018年1月试题、2019年1月试题、2020年7月试题、2021年1月试题][答案]disappointedW e feel_________with the inconvenience the service center brought us.[内部资料][答案]disappointedW e have to_________our annual work report to the manager next week.[2020年7月试题][答案]hand inW e have to_________our annual work report to the manager next week.[内部资料][答案]hand inW e need to carry out a proper of the new system.[内部资料][答案]evaluationW e should keep in mind________the feedback is very helpful for planning future meetings and events.[内部资料][答案]thatW e should keep in mind________the feedback is very helpful for planning future meetings and events.[2019年1月试题、2019年7月试题、2020年7月试题][答案]thatW e should take the degree_________account when we recruit a new secretary.[2018年1月试题、2021年1月试题][答案]intoW e should take the degree_________account when we recruit a new secretary.[内部资料][答案]intoW e think that Smith should be told about his_______condition as soon as possible.[内部资料][答案]physicalW e think that Smith should be told about his_______condition as soon as possible.[2018年7月试题、2020年7月试题][答案]physicalW e_________300 copies,and 240 were returned in the end.[2021年7月试题][答案]handed outW e_________it very much that you’ve come to give us a timely ride.Otherwise we would miss the train.[2020年1月试题、2020年7月试题、2021年1月试题][答案]appreciateW e_________it very much that you've come to give us a timely ride.Otherwise we would miss the train.[内部资料][答案]appreciateW hen reading the annual report,we should look out________the areas where the company did not comply with the regulations.[内部资料][答案]forW hen reading the annual report,we should lookout________the areas where the company did not comply with the regulations.[2019年7月试题][答案]forW hen stating problems,we can make a________with those from last year.[内部资料][答案]comparisonW hen stating problems,we can make a________with those from last year.[2019年7月试题][答案]comparisonW hen_________different cultures,we often pay attention only to the differences without noticing the many similarities.[2021年7月试题][答案]comparingW here are you used to_________vegetables? [2018年1月试题][答案]BuyingW here are you used to_________vegetables?[内部资料][答案]buying-W hose textbook is this?[2018年1月试题、2020年1月试题]-It_________John's.It has his name on it.[答案]must beW rite the telephone number down you forget.[内部资料][答案]in caseW rite the telephone number down_______ you forget.[2018年7月试题、2020年7月试题][答案]in caseY ou also should send a resume_________the employer know more information about you.[内部资料][答案]to letY ou can try these methods to keep your interview anxiety_______control.[内部资料][答案]underY ou can try these methods to keep your interview anxiety_______control.[2018年7月试题][答案]underY ou had better_________a doctor as soon as possible.[2021年7月试题][答案]seeY ou must_________the annual certification of employment online within 15 days.[2018年1月试题、2019年1月试题、2020年9月试题][答案]submitY ou must_________the annual certification of employment online within 15 days.[内部资料][答案]submitY ou need to_________those questionnaire papers for your company.[内部资料][答案]hand outY ou need to_______those questionnaire papers for your company.[2019年1月试题][答案]handoutY ou'd better have your hair_________before going to your friend's wedding.[2020年9月试题][答案]cutY ou'd better have your hair_________before going to your friend's wedding.[内部资料][答案]cutY our long-term success in event planning will be based________the experience you had.[内部资料][答案]onY our long-term success in event planning will be based________the experience you had.[2019年7月试题] [答案]on。

国家开放大学电大专科《管理英语2》期末试题及答案（试卷号：3938）2022盗传必究一、交际用语（共计10分，每小题2分）1 一5题：选择正确的语句完成下面对话，并将答案序号写在答题纸上。

1.—Would you mind filling the questionnaire for me?A.No problem.B.Sorry,I can't go there.C・ I really appreciate that.2.— Can you stay here longer?—______ , but 1 have to be back tomorrow.A.I'd love toB.No, thank youC・ I'm afraid not3.Our company is doing a customer service questionnaire. May I take you a moment?A.It doesn't matter.B.By all means.C.I have no idea.4.— 1 am sorry. Now what were we talking about?A.Never mind.B.That's OK.C.You were saying that you used to be a teacher.5.—Hello, is that service center? The elevator of our apartment doesn't work.A.Oh, J don't know what's wrong with it.B.Sorry, F11 have it checked out at once.C.OK, I see. Thank you.二、词汇与结构（共计30分，每小题2分）6—20题：阅读下面的句子，从A、B、C三个选项中选出一个能填入空白处的正确选项，并将答案序号写在答题纸上。

电大管理英语2期末试题管理英语2期末试题一交际用语1.—I’m terribly sorry that I’ve spilled some coffee on the table.—?___It doesn’t matter______________.2.—Hi,Helen, I’ll have an interview ’m afraid I can’t make it.— Sure, you can. T ake it easy.3.—How’s your mother d oing —___She is very well_____.4. —?I was worried about my math, but Mr. White?gave me an A.—___Congratulations!______________5. —Your plan is perfect and I believe that it will be a great success .—____Thank you?very much____________6. — How soon will you finish our annual report— It will take at least two weeks.7. —Would you like to go to the concert with us—________I wish I could_________, but I’ve promised to help Jim with his Chinese. Thank you all the same.8. — How do you think of the theme of our event—_______It’s pretty9. —Hello, is that service center The elevator of our apartment doesn’t work.—Sorry, I’ll have it checked out at once.10. —Any suggestions for the project— I advise you to put more hands in this project. .11. —Our company is doing a customer servicequestionnaire .May I take you a moment — By all means.12. — Can you stay here longer—I’d love to, but I have to be back tomorrow.13. —Should I leave earlier tomorrow morning—Yes, it’s better to leave earlier to avoid the morning traffic.14. — I am sorry. Now what were we talking about— You were saying that you used to be a teacher.15. —_ What books would you recommend _—It might be a good idea to read some simplified books first.16. —Would you mind answering some questions about your annual reportNo, as long as it doesn’t take long17. —What do you think of your mother’s adviceIt doesn’t fit us, actually18. —Good morning, Sunshine Community Center! May I help youI need a plumber to repair the water pipe in my kitchen19. —What starting salary do you expectI'd like to start at ￥5000 a month.20. —Would you mind filling the questionnaire for meNo problem. Just give me your questionnaire.21— What is the address of your speech— It will be held on the 3rd floor of Shakiraton Hotel.22.— Do you mind if I record your lecture— Not at all. Go ahead.23.— Tell me a little bit about yourself, please. .-My name is Helen, and I was born in 1980. My major was electrical engineering.24.—Why do you look unhappy. What’s the matter—I’m rather disappointed with the poor quality of the radioI’ve just bought.25.—Let’s make plan first for our events, shall we —OK, let’s do it.二、词汇与结构１．The more information you can get, the more competitive you will be in your field.２．At the end of the day, you want all attendees ___leaving__ your event to remember this key message that you’ve spent a long time reinforcing.３．Let’s ___start___ our plan.４．Under no circumstance __are the companies allowed___ to tell lies to the public.5. People __could____ find useful information from the annual report6. American young people would rather ___get___ advice from strangers.（7. Customers __Who____ refuse to filling the questionnaire are not permitted to buy the product.new year is just _____around the corner____.9. ―Whose textbook is this ―It _must be__John’s. It has his name on it.10. Are you familiar __with____the saying, “it’s not what you know, but who you know” In event planning, networking is key!11. Her article is _the best___ in her class12. It is only by agreeing with their view point and suggestinga possible solution that you will resolvethe situation and send the customer away happy.13. How many players does a baseball team consist of14. The candidate should dress in a manner that is appropriate to the position ___for which_____ he is applying.15. If I _____ you, I _____ more attention to the independent auditors’ report and financial statementsin the annual report. 答案 were; would pay16. Hiring the right employee ________ you ________ a thousand times over in high employee morale. pays…back17. His action is always ______ with his words. consistent18. Write the telephone number down you forget. in case19. They have learned about ____hundreds of English words __ in recent years.20. I like cooking for my friends in my free time.21. When stating problems, we can make a comparison with those from last year.22. Your long-term success in event planning will be based onthe experience you had.23. He was always ______ in sharing his enormous knowledge. generous24. Getting the feedback is very helpful for planning future meetings and events.25. You can try these methods to keep your interview anxiety __under _ control.26. The success of our event is____ to the sponsor. related27. We should keep in mind the feedback is very helpful for planning future meetings and events. that28. The Jiahe Community Service Center is about to provide _ service for residents.29. You must submit __ the annual certification of employment online within 15 days.30. Questionnaires are not suitable_____some people. for’m writing to ________ a position as a computer engineer in your company.正确答案是：apply for’d better have your hair _____ before going to your friend’s wedding.正确答案是：cut’m confident in these as long as we ________ the needs of the community residents and improve our service quality. 正确答案是：keep an eye onyou prepare cross training plans, you need to consider both the company benefits and the employee benefits.正确答案是：Asreading the annual report, we should look out ______ the areas where the company did not comply with the regulations. 正确答案是：forquality of questionnaire will_____how much information we know from our customers.正确答案是：affectmusic like the singing of a bird. 正确答案是：soundscompany will _____the customers’ suggestions.正确答案是：respond tosince last night. They are about to finish the work.正确答案是：have been cleaning the systemday, our dreams will ____________ reality. 正确答案是：turn into says what he thinks and does what he wants to do, ________ other people’s feelings. 正确答案是：regardless offeel disappointedwith the inconvenience the service center brought us.didn’t do ______ last week.正确答案是：anythingdon’t know what’s going on .I just arrived here two minutes ago.his absence to your work 正确答案是：make a differenceenemy has strengthened their ______ position.正确答案是：defensivetips may help you avoid __hiring bad employees for your company.are under ___ pressure ___ to finish the task within such limited time.workers have been checking the heating system since you called us. I assure you it will perform well soon. should take the degree _into _ account when we recruit a new secretary.need to _hand out __those questionnaire papers for your company.What__ a company really wants is a candidate __that _has the right skills.heating system of our apartment broke down so I made a ______ call to the community service center.正确答案是：complaintare you used to____ vegetables 正确答案是：buyingwould rather ______ two weeks earlier.正确答案是：you had come hereinvolves______ the high-level reasoning behind your intentions for the event. 正确答案是：identifying it very much that you’ve come to give us a timely ride. Otherwise we would miss the train.（考点：appreciate）正确答案是：appreciate58.— Can you go skating with us this afternoon—Sorry, I can’t. I ___have to ____ take care of my little sister at home.have __completed ___the Productivity Analysis Worksheet.for the fog, we should have reached the annual meeting site on time.face-to-face interviews, questionnaires are cheaper for collecting data from a large number of respondents.正确答案是：Compared tokeeps on his focus on money.正确答案是：makingthink that Smith should be told about hisphysical condition as soon as possible.! __________. 正确答案是：Here comes the busto theirfeedback sheets, the participants are all satisfied with the training.have coffee breakfast time.正确答案是：atis ________ this company. 正确答案是：in charge ofhave disagreement _on _the plan of celebrating the founding of the community’d like to_______ that the staff member who served me didn’t really seem to know what he was doing.正确答案是：point outthan 30 people ______ the position. 正确答案是：applied fora good employ may cost much money and time, _______, it can win much more for the company in future.正确答案是：howeverinvestor should be aware of the limitations of the financial statement analysis ____ the annual report.正确答案是：based on73.— Did the medicine make you feel better— No. The more medicine I take , the worse I feel.have to __ hand in ____ our annual work report to the manager next week.promised the car for us. 正确答案是：to repaired三、阅读理解1.阅读下面的短文，根据文章内容进行判断，正确写“T”错误写“F”。

3938国开电大专科《管理英语2》历年期末考试题库试题及答案一、交际用语(每小题2分，共10分) 1-5题：选择正确的语句完成下列对话，并将答案序号写在答题纸上。

1.-Would you mind filling the questionnaire for me? -_______________ A.No problem. B.Sorry，I can＇t go there. C.I really appreciate that. [答案]A2.-Can you stay here longer? -_______，but I have to be back tomorrow. A.I＇d love to B.No，thank you C.I＇m afraid not [答案]A3.-Our company is doing a customer service questionnaire.May I take you a moment? -_______________ A.It doesn＇t matter. B.By all means. C.I have no idea. [答案]B4.-I am sorry.Now what were we talking about? -_______________ A.Never mind. B.That＇s OK. C.You were saying that you used to be a teacher. [答案]C5.Hello， is that service center?The elevator of our apartment doesn＇t work. -_______________ A.Oh，I don＇t know what＇s wrong with it. B.Sorry，I＇ll have it checked out at once. C.OK，I see.Thank you. [答案]B 二、词汇与结构(共计30分，每小题2分) 6-20题：阅读下面的句子，从A、B、C三个选项中选出一个能填入空白处的正确选项，并将答案序号写在答题纸上。

管理英语2全部答案自测一题目：－How’s your mother doing?答案：She is very well题目：—Do you mind if I record your lecture?—_________________. Go ahead.答案：Not at al题目：—I was worried about my math, but Mr. White gave me an A.答案：Congratulations!题目：—Can you go skating with us this afternoon?答案：have to题目：—I’m terribly sorry that I’ve spilled some coffee on the table.答案：It doesn’t matter题目：—Would you like to go to the concert with us?答案：I wish I could题目：―Whose textbook is this? ―It _______ John’s. It has his name on it.答案：must be题目：He is ________ this company.答案：in charge of题目：He says what he thinks and does what he wants to do, ________ other people’s feelings.答案：regardless of题目：He was always ______ in sharing his enormous knowledge.答案：generous题目：His action is always ______ with his words．答案：consistent题目：More than 30 people ______ the position.答案：applied for题目：One day, our dreams will ____________ reality.答案：turn into题目：The enemy has strengthened their ______ position.答案：defensive题目：We think that Smith should be told about his ______ condition as soon as possible.答案：physical二、翻译：从以下A、B、C 三个选项中选出与英文最适合的中文翻译。

一、选择对错1.Shall we see a movie tonight?See your later.A. Right B wrong2. what would you like to drink, madam?Can I have a glass of white wine?A. Right B wrong3.When did you first come to China?10 years ago.A rightB wrong4.Do you like your job?I’m a nurseA rightB wrong5. What are you going to do this evening?I went there with some friendsA. right B wrong1. Hello, Xiaoyan. How was the party?--- Hi, Jack. We had a great timeA.right B wrong2. How are you feeling today?---I’d rather stay at home.A.right B wrong3. How old are you---Yes, I am.A. rightB. wrong4. Can I get you something to drink?---Yes, please. A coca-cola for meA. right B wrong5. How can I book a cheap hotel?---If I were you, I’d phone a travel agent A right B wrong1. --- Are you ready to order?Yes. I’ll have a steak, pleaseA. right B wrong2.--- Is there a bank near here?Yes. There is one just down the roadA. right B wrong3. When did he go to America---Two years ago.A. right B wrong4.--- I went to a fashion show last night.Who took away my book?A. right B wrong5.Have you been to America、------ I’ve never been there but I hope to go there in the future.A.Right B wrong1.--- Have you ever tried windsurfing?It very kind of youA. right B wrong2．--- Where did you go in China?I went there by trainA. right B wrong3. ------Can you remember the doctor’s telephone number?Yes. It’s 6825612A. right B wrong4. Can I help you?-------- Yes,please. I’d like to reserve a room.A. right B wrong5．--- How do you like the film?It’s very good. I like it.A.Right B wrong二、填空6．Today is busy. Let’s discuss it ____C___ next week.A. sometimesB. some timesC. some time7.A: I’m sorry to have kept you waiting.B: Oh, not at all, I ____A____ here only a few minutes.A. have beenB. wasC. will be8.His grandfather is very healthy. He ___B __ drinks ______smokes.A. both,andB. neither, norC. neither, or9.As she ____B____ the newspaper, Granny ______asleep.A. read… was fallingB. was reading … fellC. read… fell10.The book was rather expensive, but I bought it ___B___.A. any wayB. anywayC.even though11.The buses, ____B___ were full of people, couldn’t go very fast.A.thatB. whichC. there12. I have no idea who stole his wallet. It ___A___ anyone.A. could have beenB. should have beenC.must have been13. Mary said she __ _A __ all over the world.A.had been toB. has gone toC. went to14.Mary’s father is very pleased ___A____ her.A. withB. atC. for15. You’d better have your hair ___B___ before going to your friend’s wedding.A. cuttingB. cutC. to cut16. He stopped ____A___TV when the dinner was ready.A. watchingB. to watchC. watch17. Nice weather,_____C_____?A. doesn’t itB. hasn’t itC. isn’t it18. Mike offered to help and so ____C____John.A. doesB.isC.did19. Mary told Little Tom not____C____ all the money.A. spendB.spentC. to spent20. A: Have you finished your homework?B: _____________C_____________.A. No, I didn’t.B. No, I haven’t finished.C. No, I haven’t.21.He used to ___B___ very hard when he was young.A. workingB. workC. to work22.He has ____A___ gone out.A. justB. nowC. soon23.We enjoy ___C___ very much, because it is good to our health.A. swimB. to swimC. swimming24.March the 8th is ____B___ Day.A. Woman’sB. Women’sC. Womens’25.A concert will be held in the school hall ___C___ 4 pm ______ Tuesday.A. on… atB. in…inC. at…on6.Sally is looking for a new job. She has been bored ___C___ her job asa secretary.A. byB. fromC. with7. A: ___C___ my glasses?B: Yes, I saw them on your bed a minute ago.A. Do you seeB. Would you seeC. Have you seen8.An application form will be sent to you __ A___.A. on requestB. on a requestC. in request9.I was watching TV ___B___ the telephone rang.A. whileB. whenC. since10.They named the island ____A___ its discoverer.A. afterB. inC. to11.Could you please tell us what kind of work ____b___ you have got experience?A. at thatB. in whichC. which12.You can remember what you do if you ___B __.A. take a diaryB. keep a diaryC. make a diary13.This morning I had my finger ___C___ when I was preparing breakfast.A. cuttingB. to cutC. cut14.A: Thank you for lending me your dictionary.B: You’re welcome. But could you ____A___ to me tomorrow?A. give it backB. give back itC. get back15.He is really good man, ___B___?A. doesn’t heB. isn’t heC. won’t he16.I’m going to buy Mary a birthday gift. Do you have ____C____ in mind?A. special somethingB. special anythingC. anything special17.My father told me ___B___ his trip to Xin Jiang.A. ofB. aboutC. with18.I’ve always enjoyed ____A____.A. swimmingB. to swimC. swim19.We used to ___A___ bicycles to go to work.A. rideB. ridingC. to ride20.Don’t ___B __ him. He is writing a letter now.A. disturb toB. disturbC. disturbing21.A car hit her when she was walking ___B___ the road.A. throughB. acrossC. on22.A: Have you typed the letter for me?B: _____________A_____________.A. Yes, I have.B. Yes, I do.C. Yes, I’ve done.23.We haven’t seen such a beautiful film ___B___.A. since four yearsB. for the past four yearsC. four years ago24.My parents have ____C____ been to the Great Wall.A. as yetB. sometimeC. never25. Shirley ___C___ a book about China last year but I don’t know whether she has finished it.A. has writtenB. writeC. was writing8．A: C is at the door?B: It must be our new neighbour, Mrs Jones.A. WhatB. WhichC. Who9．It' s a long way to get there. This is A we started so early.A. whyB. whatC. how10．A：I haven’t eaten all day.B: You ___A___be very hungry.A. mustB. shouldC. have to11．I don't want to watch____A___.A. anything sadB. something sadC. sad anything12. I am going to ___C __ a flat near the company I’m working at.A. hireB. borrowC. rent13．Football is so popular that it is played B more than 20 million people in more than 140 countries.A.withB. byC. for14.The boy is wearing a ___B___ T- shirt.A. baggy longB. long baggyC. baggy black15. They are friends of ____b___. Please be nice to them.A. myB. mineC. I16.Guilin is C the west of China.A. toB. atC. in17. Mr smith has ___A___ gone out to meet an old friend.A. justB. onceC. yet18. He loved ____B___ basketball when he was young.A.doingB.playingC. going19.A: ___C___ one is yours, Julie?B: The blue one with flowers on it.A. WhoB. WhatC. Which20. She ___B___ to town last week.A. goesB. wentC. has gone21.Get up! Mary. Tom has B called you three times this morning.A. yetB. alreadyC. never22. ___B___ stole his camera while he is lying on the beach.A Anyone B. Someone C. Everyone23.I don’t know ____C___ to explain it to her.A. whatB. whyC.how24. I ____A___ him my bike last weekend.A lent B. hire C. returned25. ____B___ of her brothers came to the wedding. They don’t like her new hunsband.A. EitherB. NeitherC. All6．Is the supermarket ___A___ the right or left?A. onB. inC. at7. My brother told me ___C___ his trip to Scotland.A. onB.inC.about8.He is a good friend of ___C___.A. ourB.our’sC.ours9.A: Have you hadyour breakfast?B: No, I haven’t had it ___B___.A. everB. yetC.just10. I’m really looking forward to ___B___ from you.A. hearB. hearingC. being heard11. Is it difficult to learn to ___C___ TaiChi?A. playB. goC.do12. I have to go now. I have to pick ___C___ my son from school.A. inB.withC. up13. I am having the TV ___A___ tomorrow.A. repairedB. repairC. to repair14. I had a sandwich before I played basketball,___A___ I’m very hungry now.A. butB.andC. so15. The hotel is famous ___C___ its delicious food.A. withB. inC. for16. The doctor told Mr.Smith that he wouldn’t get better if he didn’t ___A___ smoking.A. give upB. give awayC. give out17. She ordered the fish,___B___?A. doesn’t sheB. didn’t sheC. hasn’t she18. A: Which jacket do you like?B: The blue ___A___ over there.A. oneB. itC. that19. This idea hit me when I ___C___ this morning.A. awoke upB. wokeC. woke up20. There wasn’t ___C___ in the house when she got home.A. anyB. somebodyC. anybody21.Mr. Hilton is not good at music. Neither ___A __ his children.A. areB. isC. be22. I love travelling. I ___A___ most places in the world.A. have been toB. have gone to C went to23. The manager told all the empoyees ___C___ late for meetings.A. not beB. be notC. not to be24. We built the house ___A___. Nobody helped us.A. ourselvesB. oursC. myself25. Sorry, I’m not free this evening. ___b___ dinner with Mike.A. I will haveB. I’m havingC. I have第三部分句型转换（15分）26-3026. Tim didn’t stay in the meeting. He left the office. ( 用instead of 将两句练成一句)He left the office instead of staying in the meeting.27. Where is the restaurant? (用asked改写成间接疑问句)He asked where the restaurant was.28. That cinema is very nice. The tickets are quite expensive.(用but 连成一句)That cinema is very nice but the tickets are quite expensive.29. He’s gone to Shanghai. He’s negotiating a new contract.(用动词不定式连成一句)He’s gone to Shanghai to negotiate a new contract.30. He didn’t run fast. He didn’t catch the bus. (用enough…to 连成一句)He didn’t run fast enough to catch the bus.26. I went shopping. I needed a new pair of shoes. （用because将两句连成一句）I went shopping because I needed a new pair of shoes.27. “Can you phone me later, Susan?”said David.David asked Susan to phone him later.28. I’m a teacher and she is also a teacher.I’m a teacher and so is she.29.she forgot about the meeting yesterday (用what 针对the meeting改写句子)What did she forget about yesterday?30. His neighbor heard them. They made a noise.His neighbor heard them making a noise.26.He stole the laptop. （改为被动语态）The laptop was stolen by him.27.Tim didn’t go to work the next day. He cleared up the flat.（用instead of将两句合成一句）Tim cleared up the flat the next day instead of going to work.28. “ I can’t find my notebook”，she said.（改为间接引语）She said she couldn’t find her notebook.29.It was a place. He wanted to go.（用where将两句合成一句）It was a place his where he wanted to go.30. Tim has lost his camera. I have lost my camera.（用so将两句合成一句）Tim has lost his camera and so have I.26. I was too hot. I couldn’t open the window.I was too hot but I couldn’t open the window.27. Although it rained, the visit was a success.In spite of rain, the visit was success.28. I’ tall and thin. My mother is too.I’m tall and thin and so is my mother.29. They are going to look after the cat.What are they going to look after.30. He disturbed the burglars.The burglars were disturbed by him.1.they smashed the windows(改成被动语太)The windows was smashed2.mary did not stay at home she went round to see tim (用instead of 将两个句子合成一句) Instead of staying at home ,mary went round to see tim3．I can not keep accounts ,she can not keep accountsI can not keep accounts and neither can she4.his neighbour listened to them they damaged the flatHis neighbor listened to them damaging the flat5.jack is responsible for all the training(用WHAT针对ALL THE TRAINING 提问)What is jack responsible for ?四、阅读Mary began playing the violin when she was only six.Her father came across a really old instrument at his aunt’s house, and he brought it back home with him. Mary loved it and immediately tried to play it. After a few months she began to have lessons. She got on very well with the violin. When she was about eleven, she began to have lessons. She really needed a better violin. One day she took part in a concert, and a man went up to her parents and talked to them about her. He said that she had real talent and pointed out that she needed a better violin. When he found out that they couldn’t afford one, he offered to buy one for her. Later, when she was about 16, she set up her own group. She named it after the man who gave her the violin--- she called it Eric Sound.31. Mary’s father ___C __.C. got the violin from his aunt32. mary began to need a better violin when she was about (11)33.the man at the concert told mary is parents that (she had real talent)34.mary (set up her own group ) shen she was 1635.Eric sound was the name of (mary is music group)36-40 阅读下列短文，根据短文内容判断句子是否正确。

2020年国家开放大学电大《英语II》考试整理题库及答案第一部分交际用语1．–I haven't seen Belly for 10 years.(B)A. Either have IB. Neither have IC. Haven't ID. So have I2．–What subjects are you studying?(C )A. Yes, I'm studying historyB. I'm studying nowC. I'm studying philosophyD. I'm doing my homework3．–I wonder if you could help me.( D)A. I couldB. Yes, I doC. No, not at allD. Of course4．–Hurry up. The lecture begins at 2:00.(A )A. Don't worry. We've got 20 minutesB. Thank you. No hurryC. Never mind. You go if you likeD. The lecture is useful5．- David, you've been losing your temper over nothing lately.(C)A. I haven’t been getting much sleep eitherB. You’d better not push yourself too hard,or you’ll get sickC. I’m sorry. I shouldn’t have blown up like thatD. You’d better do exercises r egularly6．–Excuse me, I didn't mean to bother you.(C)A. There's no problemB. It's a pleasureC. That's quite all rightD. I didn't realize that7.– Thanks a lot. You've gone to so much trouble.(A)A. It's no trouble at allB. That's all right. I like itC. I don't think it's a troubleD. That's very kind of you8.–I've ordered pizza and salad. What else do you want?(C)A. You are kind to invite meB. Yes, pleaseC. A beer is fine for me. I'm not hungry yetD. I find pizza is tasty9.– What would you like, tea or coffee?(B)A. Yes, I wouldB. Coffee, pleaseC. Yes, pleaseD. It's very nice10.– Hello, could I speak to Don please?(D)A. Who are youB. What's the problemC. Are you JaneD. Who's speaking11.– May I help you, madam?(D)A. Sorry, I have no ideaB. Yes, I know what to buyC. You'd better give me a handD. Yes, I'd like 2 kilos of oranges12.– Nice weather, isn't it?(C)A. I'm not sureB. You know it wellC. Yes, it isD. Yes, it isn't 13.– Must I do the washing-up tonight?(B)A. No, you mustn't if you don't wantB. Leave it if you're exhaustedC. Washing-up is really exhaustingD. Washing-up really takes up time14.– Could you tell me where Mr. Lake is?(B)A. From EnglandB. At the officeC. He's workingD. He's very busy15.– Do you like watching football matches?(D)A. Thank you for inviting meB. I don't like watching it on TV, eitherC. I hear the football match will be put offD. Football? No. It's a waste of time16. —Hello, Sally. How’s everything?(D)A. Good for youB. Oh, I agreeC. Th at’s rightD. Just so-so17 — Excuse me, would you lend me your calculator?(A)A. Certainly. Here you areB. Please don’t mention itC. It’s nothingD. Yes, I have a hand18. —I don’t like the spots programs on Sundays.(B)A. So do IB. Neither do IC. So am ID. Neither am I19. —What’s the problem, Harry? (D)A. No problemB. No trouble at allC. Thank you for asking me about itD. I can’t remember where I l eft my glasses20 — What kind of TV program do you like best?(C)A. I like them very muchB. I only watch them at weekendC. It’s hard to say, actuallyD. I’m too busy to say21. --What about going for a walk?(A)A. Why not? A good ideaB. That’s all rightC. So, do ID. Walking is good to you22. — I think the Internet is very helpful.(A)A. Yes, so do IB. That’s a very good ideaC. Neither do ID. I’d rather go surfing on it23. — Which language do you speak at home?(D)A. I speak English very wellB. I can speak English and FrenchC. English is my mother tongueD. English, most of the time24. — Must we hand in our homework now? (C)A. Yes, you willB. Yes, you mustn’tC. No, you needn’tD. No, you mustn’t25. —Let’s take a walk. (A)A. Yes, let’sB. Oh, thanksC. Yes, pleaseD. No, thank you26. — Hello, could I speak to Don please?(D)A. Who are youB. What’s the problemC. Are you JaneD. Who’s speaking27. — Do you think the exam will be put off?(C)A. Not good newsB. The exam is difficultC. Not likelyD. It was put off yesterday28. —In my opinion, you’d better take a couple of days off.(A)A. I’ll take your adviceB. Let me seeC. Never mindD. I’m afraid so29. —Would you mind if I open the window for a better view?(D)A. That’s fine, thank yo uB. Yes, pleaseC. Take a seatD. Of course not30．I have an appointment with Dr. Johnson.(C)A. The appointment is put offB. You look sick and weakC. Please wait for minute. He is busy nowD. Tell me your ID number31．Afternoon, sir. Where to?(A)A. Please get me to the airportB. please pick me up next timeC. I’ve been to the airportD. The plane will take off in an hour32．Can I help you to get it down? (C)A.No problemB. Yes. Let’s get itC. Thanks. It’s so nice of youD. It’s no trouble at all33．—I’m trying to call Marie, but there’s no answer.(D).A. I didn’t realize thatB. Here is a message for herC. I’m really sorry about itD. Really? Maybe she’s out34．—Are you sure about that? (D) .A. You n eedn’t worry about thatB. I like the idea.C. O h, no. I’m afraid of thatD. Oh, yes. I’m absolutely positive35．—Would you like to see the menu?(A) .A. No, thanks. I already know what to orderB. Your menu is very clearC. I hear the food here is tastyD. The setting is very comfortable36．—What if my computer doesn’t work?(B)A. I’m not good at computerB. Ask Anne for helpC. I’ve called the repair shopD. There must be something wrong37．—How’s the movie? Interesting?(C) .A. It was shown late until midnightB. It was starred by a few famous peopleC. Far from. I should have stayed home watching TVD. I was seated far away in the corner38．—Is this the motel you mentioned?(B) . A. It looks comfortableB. Yes, it’s as quiet as we expectedC. You’re so considerateD. No, the price’s reasonable第二部分词汇与结构1.After（C）the shopping list, I found that I forgot to buy salt.A. examiningB. testingC. checkingD. seeing2.Ann is studying （B）at university.A. politicB. politicsB. C. politician D. political3.After（C ）the bid, major construction began in Beijing.A. winB. winingC. winningD. won4.Be sure to（A ）your wife when you come here this evening.A. bringB. takeC. getD. carry5.---Can I get you a couple of tea? （A）A. That’s very nice of youB. With pleasureC. You can, pleaseD. Thank you for the tea6.Don’t worry. There is （C）room for all your books here.A. moreB. muchC. enoughD. some7.（A ）fine weather it is!A. WhatB. What aC. HowD. How a8.（C ）for the Olympic Games begin about ten years in advance.A. BidB. To bidC. BiddingD. To be bidden9.Everything（D ）if Albert hadn’t called the fire brigade.A. will be destroyedB. will have been destroyedC. would be destroyedD. would have been destroyed10.Her parents died when she was very young, so she was （A ）by her aunt.A. brought upB. brought outC. grown upD. grown11.（B）he said is quite right.A. ThatB. WhatC. HowD. Why12.He kept the light in his room （B ）the whole night.A. burntB. burningC. burnD. to burn13.He was （A ）about his new job.A. over the moonB. on the moonC. off the moonD. above the moon14.He has been （B）in hospital for a month.A. dangerB. in dangerC. dangerousD. a danger15.He spends a quarter of the day （B ）A. to sleepB. sleepingC. sleepsD. to sleeping16.It happened （D ）a winter night.A. atB. inC. byD. on17.If you （A ）stop smoking, you can only expect to havea bad cough.A. won’tB. wouldn’tC. don’tD. can’t18.It’s not safe （C ）in the street.A. to playB. playC, playing D. plays19.（D ）it with me and I’ll see what I can do.A. When leftB. LeavingC. If you leaveD. Leave20.I don’t suppose he will attend the meeting, （B ）?A. won’t heB. will heC. do ID. don’t I21.I think all these are main points （ B ）much attention.A. being worthy ofB. worthy ofC. which worthD. which worthy of22.I have given（C ）eating meat.A. overB. downC. upD. down23.I know it isn’t important but I can’t help （B ）about it.A. but to thinkB. thinkingC. toD. think24.Linda offered him her congratulations （D）his passing the college entrance exams.A. atB. forC. ofD. on25.Mr. White has a wife and three children to （A ）A. raiseB. keepC. growD. take26.Mary forgot（B ）a letter to her mother, so she wrote to her just now.A. writingB. to writeC. having wroteD. to have written27.Not only I but also Jane and Mary （B）tired of having one examination after another.A. isB. areC. amD. be28.Our plane （A）from London at 7:00 yesterday evening.A. took offB. put offC. flew offD. left off29.On his first sea（D）, he was still quite young but showed great courage to face the storm.A. tripB. travelC. tourD. voyage30.She’s unlucky, and she’s always suffering （D ）luck one after another.A. a sickB. an illC. sickD. ill31.She has lived here （B）three years.A. sinceB. forC. duringD. in32.Time is money! We should （B ）our time.A. be fit forB. make good use ofC. play a part ofD. take the place of33.They （B）the train until it disappeared in the distance.A. sawB. watchedC. noticedD. observed34.That’s all settled. It （D）talked about.A. shouldn’tB. mustn’t beC. can’tD. needn’t be35.The bedroom needs （A ）A. decoratingB. to decorateC. decorateD. decorated36.--- What’s happened to T om? ---（D ）to hospital. A. He’s taken B. He’ll be taken C. He’ll take D. He’s been t aken37.---Which do you like better, real movies （D）cartoons?---- I prefer cartoons ____ real movies.A. and , thanB. or, thanC. and, andD. or, to38.What a fool I have been! Why （B ）I think of that before?A. don’tB. didn’tC. notD. do39.We must make a difference between （A ）language and _____language.A. spoken, writtenB. speaking, writtenC. speaking, writingD. speak, write40.We （A ）every day when we were children.A. used to swimB. used to swimmingC. use to swimD. use to swimming41.You must explain （C）how they succeeded ________ the experiment.A. of us, forB. at us, atC. to us, inD. for us, to42.You look （D ）. What ______ you ________?A. tire, did…doB. tiring, have…doneC. tired, do…doD. tired, have…been doing43.Not until most of the people had left the airport （C ）his sister was there.A. that he sawB. had he seenC. did he seeD. that he had seen44.They are （B ）students that they all performed well in thenationwide examinations.A. so diligentB. such diligentC. so much diligentD. such very diligent45.She paid the builder （A ）the gate.A. to repairB. repairC. repairingD. repaired46.We（A ）every day when we were children.A. used to swimB. used to swimmingC. use to swimD. use to swimming47.The work（A ）by the time you get there.A. will have been doneB. was doneC. had been doneD. has done48.It is assumed that students at an intermediate level will have a good （A ）of the basic structures and vocabulary of English.A. commandB. commandingC. to commandD. commanded。

3938国开电大专科《管理英语2》期末考试第二题词汇与结构题库a company real l y wants is a candidate has the right skills.［答案]Wh a t... tha tD id the medicine make you feel better?--N o. The more I feel.［答案]m e di c in e T t a k e; the worsef ace-to-face interviews, questionnaires are cheaper for collecting data from a large number of respondents.［答案]C o m pared tot he feedback is very helpful for planning future meetings and events.［答案]G e t t in gt he fog, we should have reached the annual meeting site on time.［答案]Bu t forw e are from different countries, we all get along well.［答案]t hou g hy ou prepare cross training plans, you need to consider both the company benefits and the employee benefits.［答案]AsA new food market will 1n our commum ty next month.［答案]be builtA c cording to their feedback sheets, the participants are all with the training. ［答案]satisf i e dAm erican young people would rather, advice from strangers.［答案]g e tA nyone who has worked here for over three years is for sick pay.［答案]e li gi bl eAr e you familiar he saying," it's not what you know, but who you know"? In event planning, networking is key!［答案]wi t hA t the end of the day, you want al l attendees your event to remember this key message that you've spent a long time reinforcing.［答案]LeavingC ustomers refuse to filling the questionnaire are not permitted to buy the product. ［答案]w hoD oes his absence to your work?［答案]make a d ifferenceH e investor should be aware of the limitations of the financial statement analysis the annual report.［答案]b ase d on3938国开电大专科《管理英语2》期末考试第三题阅读理解判断题库［试题]An annual report of a company provides information about its business performance for certain people. These people include the investors, potential investors and other stakeholders. From the report, people can understand the company's business scope, recent situation and future development. The main parts of an annual report usually include chairman's letter, financial statements and operation analysis.e Cl·l AIR Mi权S LETTERUsually, an annual report should contain a letter from the chairman. The letter should provide details about the successes and the challenges of the past year. It should also include the future outlook for the company.e OPERATION ANALYSISThe operation analysis is an overview of the business in the past year. It usually includes new hires and new product introductions. At the same time, it will introduce business acquisitions and other important issues.e FINANCIAL STATEMENTSThe financial statements are very important for an annual report. People can know the company's performance in the past from the statements. It usually consists of the following three aspects. The first one is the profit and loss statement. The second one is the balance sheet. And the third one is the cash flow statement.1.An annual report of a company provides some information about its business performance for certain people. [答案]T2.People can know everything of the company from the annual report. [答案]F3.An annual report usually includes chairman's letter, financial statements and operation analysis. [答案]T4.A chairman's letter should include the strategic direction moving forward. [答案]T5.This passage is mainly about the main parts of an annual report. [答案]T［试题]C ross training is training an employee to d o a也fferent part of the orga nization's work. Training worker A to do the task that worker B does and training B to do A's task is cross training. Cross training is good for managers because it provides more flexibility in managing the workforce to get the job done. On the other hand, cross training has some benefits for the employees as well. It lets them learn new skills, makes them more valuable, keeps them stimulated and reduces worker boredom.Cross training can be used in almost any position in almost any industry. I cross trained some of my design engineers to go on field instal l ation trips and get firsthand knowledge of how their designs worked, or didn't work, in the field. Cashiers can be trained to stock shelves and stockers trained to cashier. This allows you to quickly open additional registers if the customer queue gets too long. As you prepare cross training plans, you need to consider both the company benefits and the employee benefits. Carefully select the employees to be cross trained. Some people like to learn new things. Some are more comfortable sticking to what they know. Don't decide which employees are ready for a change based on their age or performance.26.Cross training is training an employee to do a different job in a different company. [答案]F27.Cross training is beneficial not only for managers but also for employees. [答案]T3938 国开电大专科《管理英语 2》期末考试第四题翻译题库A bad hire not just wastes your time and money, but also impacts the team spirit and company morale.［答案］招聘到不合格的员工即浪费时间和金钱， 而且还会影响整个团队精神和公司士气。

3938国开电大专科《管理英语2》历年期末考试(第三题阅读理解选择题)题库[排序版][试题]Angry customers tend to aim their dissatisfaction and complaints at staff members. If this happens to you，you should remember that they are actually expressing their dissatisfaction about the company and not about you as an individual. But if you wish to be successful in any business， then you have to learn how to handle angry customers. Listed below area few guidelines to help you develop your own personal strategy for dealing with angry customers：[2018年1月试题] Never argue back. You must stay calm and aim to satisfy the customer even in the most difficult situations. It is only by agreeing with their viewpoint and suggesting a possible solution that you will resolve the situation and send the customer away happy. Use your ears more than your mouth. Make sure you listen more than you speak. By listening carefully， you will be able to understand why the customer is complaining，so that satisfactory steps can be taken. Show that you care：Use every opportunity to express your apology and understanding. You have to show that you will do everything within your power to try and resolve the situation. This exhibition of your concern will win the customer over. There will bea significant change in their behaviour. Control your anger and be patient. Learn to relax and calm yourself. Having patience with your customers and with yourself will go along way in winning over hostile customers. The above guidelines are very useful in every situation in life and you can successfully tackle hostile circumstances by following them. If you follow the above tips，you are on your way to succeeding in your career. 21. At whom do angry customers tend to aim their dissatisfaction and complaints? A. Staff members. B. Company managers. C. Those who accompany them. [答案]A 22.When a customer shouts rudely at you， you should A. argue back and protect yourself B. keep quiet and leave the customer alone C. keep calm and listen carefully to the customer [答案]C 23.The underlined sentence“Use your ears more than your mouth”means A. Your mouth is not more important for you than your ears B. You should listen more than you speak C. You should talk more than you listen [答案]B24. When dealing with an angry customer， which is NOT the right attitude?A. Be concerned.B. Be patient.C. Be am used. [答案]C 25. Which of the following statements is true according to the passage? A. When the customers complain， you needn＇t listen care fully. B. You needn＇t say sorry to those angry customers. C. You should relax yourself and try to understand the angry customers. [答案]C [试题]Angry customers tend to aim their dissatisfaction and complaints at staff members. If this happens to you， you should rememberthat they are actually expressing their dissatisfaction about the company and not about you as an individual. But if you wish to be successful in any business， then you have to learn how to handle angry customers. Listed below area few guidelines to help you develop your own personal strategy for dealing with angry customers：[2020年1月试题] Never argue back. You must stay calm and aim to satisfy the customer even in the most difficult situations. It is only by agreeing with their viewpoint and suggesting a possible solution that you will resolve the situation and send the customer away happy. Use your ears more than your mouth. Make sure you listen more than you speak. By listening carefully， you will be able to understand why the customer is complaining， so that satisfactory steps can be taken. Show that you care：Use every opportunity to express your apology and understanding. You have to show that you will do everything within your power to try and resolve the situation. This exhibition of your concern will win the customer over. There will be a significant change in their behaviour. Control your anger and be patient. Learn to relax and calm yourself. Having patience with your customers and with yourself will go along way in winning over hostile customers. The above guidelines are very useful in every situation in life and you can successfully tackle hostile circumstances by following them. If you follow the above tips， you are on your way to succeeding in your career. 21. Angrycustomers tend to aim their dissatisfaction and complaints at A. staff members B. company managers C. those who accompany them [答案]A 22. When a customer shouts rudely at you， you should A. argue back and protect yourself B. keep quiet and leave the customer alone C. keep calm and listen carefully to the customer [答案]C 23. The underlined sentence in Paragraph 3 means A. your mouth is not more important for you than your ears. B. you should listen more than you speak. C. you should talk more than you listen. [答案]B 24. When dealing with an angry customer， which is NOT the right attitude? A. Be concerned. B. Be patient. C. Beam used. [答案]C 25. Which of the following statements is true according to the passage? A. When the customers complain，you needn＇t listen carefully. B. You needn＇t say sorry to those angry customers. C. You should relax yourself and try to understand the angry customers. [答案]C [试题]Angry customers tend to aim their dissatisfaction and complaints at staff members. If this happens to you，you should remember that they are actually expressing their dissatisfaction about the company and not about you as an individual. But if you wish to be successful in any business， then you have to learn how to handle angry customers. Listed below area few guidelines to help you develop your own personal strategy for dealing with angry customers：[2020年7月试题] Never argue back. You must stay calm and aim to satisfy the customer even in the most difficult situations. Itis only by agreeing with their viewpoint and suggesting a possible solution that you will resolve the situation and send the customer away happy. Use your ears more than your mouth. Make sure you listen more than you speak. By listening carefully， you will be able to understand why the customer is complaining， so that satisfactory steps can be taken. Show that you care：Use every opportunity to express your apology and understanding. You have to show that you will do everything within your power to try and resolve the situation. This exhibition of your concern will win the customer over. There will be a significant change in their behaviour. Control your anger and be patient. Learn to relax and calm yourself. Having patience with your customers and with yourself will go along way in winning over hostile customers. The above guidelines are very useful in every situation in life and you can successfully tackle hostile circumstances by following them. If you follow the above tips， you are on your way to succeeding in your career. 21.At whom do angry customers tend to aim their dissatisfaction and complaints? A. Staff members. B. Company managers. C. Those who accompany them. [答案]A 22.When a customer shouts rudely at you， you should_______. A. argue back and protect yourself B. keep quiet and leave the customer alone C. keep calm and listen carefully to the customer [答案]C 23.The underlined sentence“Use your ears more than your mouth”means_______. A. Your mouth is not more important foryou than your ears B. You should listen more than you speak C. You should talk more than you listen [答案]B 24.When dealing with an angry customer，which is NOT the right attitude? A. Be concerned. B. Be patient. C. Beam used [答案]C 25. Which of the following statements is true according to the passage?A. When the customers complain， you needn＇t listen carefully.B. You needn＇t say sorry to those angry customers.C. You should relax yourself and try to understand the angry customers. [答案]C [试题]PPHC and Goose neck are two organizations that do similar community work. Each has hired a new staff member to make contact with and provide services to new parents. [2019年1月试题] Elaine has accepted a job with PP HC. She has a degree in psychology but has never done this type of work before. On her first day， after showing her to her desk and introducing her to colleagues，the director gives her a town map and a list of the names of the families she will be responsible for， and wishes her luck. After lunch， Elaine sets out to contact the families，worried about what she＇ll door say when she meets them. Mark has a degree similar to Elaine＇s， and has just been hired by Goose neck. On his first day， he learns that his job will consist of training for the next week. Mark spends two days going on family visits with experienced staff members， and discusses with them what they did and why. He role-plays some situations with other staff members， and gets some direct instruction from them. By thefollowing week， when he＇s on his own， he feel she has a pretty good idea of what he needs to do， and how to go about it. And＇ he knows that his training will continue. Which situation would you rather be in， being thrown into the thick of things with no training or being trained to prepare for the work you＇re going to do? 21. What are PP HC and Goose neck? A. They are two companies that do similar business. B. They are two organizations that do different community work. C. They are two organizations that do similar community work. [答案]C 22. Which degree does Elaine have? A. Psychology degree. B. Physiology degree. C. Sociology degree. [答案]A 23. Which of the following statements is TRUE according to the passage? A. Elaine has done this type of community work so her organization doesn＇t provide staff training. B. Mark has a clear idea of his job after the training. C. Mark knows his training comes to an end. [答案]B 24. How is Mark trained to be prepared for his work? A. Mark spends two days on family visits with experienced staff members and discuss with them. B. Mark role-plays some situations with other staff members and gets some direct instruction from them. C. Both A and B. [答案]A 25. What is the main idea of the passage? A. The importance of training. B. Different training ways. C. Elaine＇ sand Mark＇s work experience. [答案]C [试题]PPHC and Gooseneck are two organizations that do similar community work. Each has hired a new staff member to make contact with and provide services to newparents. [2020年9月试题] Elaine has accepted a job with PP HC. She has a degree in psychology but has never done this type of work before. On her first day， after showing her to her desk and intro due ing her to colleagues，the director gives her a town map and a list of the names of the families she will be responsible for， and wishes her luck. After lunch， Elaine sets out to contact the families， worried about what she＇ll door say when she meets them. Mark has a degree similar to Elaine＇s， and has just been hired by Gooseneck. On his first day， he learns that his job will consist of training for the next week. Mark spends two days going on family visits with experienced staff members， and discusses with them what they did and why. He role-plays some situations with other staff members， and gets some direct instruction from them. By the following week， when he＇s on his own， he feel she has a pretty good idea of what he needs to do， and how to go about it. And he knows that his training will continue. Which situation would you rather be in， being thrown into the thick of things with no training or being trained to prepare for the work you＇re going to do? 21. What are PPHC and Gooseneck?A. They are two companies that do similar business.B. They are two organizations that do different community work.C. They are two organizations that do similar community work. [答案]C 22. Which degree does Elaine have?A. Psychology degree.B. Physiology degree.C. Sociology degree. [答案]A 23.Which of the following statements is TRUE according to the passage? A. Elaine has done this type of community work so her organization doesn＇t provide staff training. B. Mark has a clear idea of his job after the training. C. Mark knows his training comes to an end. [答案]B 24. How is Mark trained to be prepared for his work? A. Mark spends two days on family visits with experienced staff members and discuss with them. B. Mark role-plays some situations with other staff members and gets some direct instruction from them. C. Both A and B. [答案]C 25. What is the main idea of the passage? A. The importance of training. B. Different training ways. C. Elaine＇s and Mark＇s work experience [答案]A [试题]Stress around interviews is often influenced by our assumptions we make to ourselves about the process. Countering anxiety-provoking thoughts can help to lower levels of anxiety. “I just messed up that answer， and there＇s no hope.”One poor answer normally does not knock a candidate out of consideration. An interview is like a test，getting an85or 90 might be good enough to get the job. [2019年7月试题] Visualizing success can improve performance and help ease anxiety. Always try imagining positive interactions with your interviewer， particularly in the hours just before your interview. To some extent， relaxation techniques，such as progressive muscle relaxation or breathing exercises， can manage anxiety. If your anxiety around interview is excessive， you might considerseeing a doctor to develop effective countermeasures. 21._______often influences the stress around interviews according to the passage. A. Interview process B. Anxiety-provoking thoughts C. Interviewers＇assumptions [答案]B 22. Does one poor answer in an interview influence a candidate to _______get a job? A. Yes. B. No. C. Not given. [答案]B 23. Imagining success help a candidate to levels of anxiety? A. lower B. raise C. equal [答案]A 24. How can we reduce our stress around interviews? A. Breathe deeply. B. Meet friends. C. Have a big meal. [答案]A 25. When should we go to see a doctor according the author? A. When we lose confidence in an interview. B. When we find effective measures against anxiety round interview.C. When we have too much stress around interview. [答案]C [试题]Successful and memorable events don＇t just happen， Organizing and holding an event takes planning. Whether it＇s an anniversary， a sporting event or a retirement party， and no matter how much time you have， your event＇s success is in the details. [2018年7月试题] There are some suggestions for you to hold a successful event. Decide upon your target audience. The first thing is you should know who your target audience is. From this all the other decisions will fall into place in terms of format， content， prices， location etc. Make a list of details. When you hold an event， you need to consider everything，from program content， lighting， food serving， transportation to parkingand safety. Making a list will ensure you don＇t overlook things. Have a clear purpose. When you plan an event， you should clearly define its purpose，because the following decision should support it. Do not clash. Check the calendar. Don＇t clash with holidays or popular vacation times. Know your limitations. You should be aware of your weakness such as budget or time. If you decide to hold an event in a week＇s time， plan for a more familiar affair. If it＇s a big event， prepare several months ahead. If the budget is small，you may have to a lot of do-it-yourself work. 21. Which of the following statement is NOT true according to the passage? A. To know your target audience first helps you plan your event better. B. To check the calendar carefully will avoid time conflict. C. Know the limitation means you should know the audience＇s limitation. [答案]C 22. Which is not the factor of holding a successful event?. A. A clear purpose. B. A list of details.C. A invitation. [答案]C 23.According to the passage， what is the key factor to make your event successful? A. Leadership. B. Details. C. Plenty of planning time. [答案]B 24. What is the main idea of this passage? A. Details―the key to the success of an event. B. Successful and memorable events don＇t just happen. C. How to plan successful events. [答案]C 25. What is the purpose of making list of details? A. Make sure not overlook things. B. To follow decisions. C. To have a clear purpose. [答案]A [试题]The houses welive in are very important.They keep us from being cold in the winter and hot in the summer.In the winter they keep out the snow.They also keep out the wind.Even if it is blowing outside， we are nice and warm inside.In the summerhouses keep the hot sun from us.When it rains，they keep us from getting wet. Houses are also places where we can feel safe.People can＇t get at us or our things.Houses give us a place to be together with our families and friends.Mothers and fathers care for their children there.The children play there.The family eat and sleep under the same roof， Houses are different in many ways.They are made of different things.Some houses are made of wood.Some are made of stone.Sometimes more than one thing is used to make a house. Houses come in different sizes.Some houses have only one room， Some houses have more than one room.Big apartment houses found in cities have a great many rooms.They hold many families.The rooms in which each family lives are called an apartment. Houses are different in the ways they are built.Houses in hot countries can be lightly built.In places i trains much of the time， houses must keep out the water. 21.Which of the following is NOT mentioned in the passage? A.People feel safe in house. B.Families and friends live in the same house. C.Children often play in house. [答案]B22.According to the passage， the house can keep out A.the wind B.the snowC.the wind and the snow [答案]C 23.Houses are in sizes and many waysA.beautifulB.the sameC.different [答案]C 24.Which of the following is probably NOT the thing used to build houses? A.steel B.cotton C.stone [答案]B 25.From the passage we can infer that people A.in hot places like to live the lightly-built houses to get heat B.in the cold places like to live in the strong houses to keep safe C.in some places where i trains much of the time like to live in house which can keep [答案]A。