市场部客户拜访记录表模板1
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客户拜访记录表(范例)Sales Visit Record FormFiller•••Visited CustomerMeihua DateVisit Date: June 10th, 2014 at 9:30 amJune 11th, 2014Shenzhen Minghaiyun Electronic Data Exchange Co., Ltd.I. Customer n nCustomer Category: State-owned Enterprise, Customs BusinessCustomer Service Manager: FuInterviewee:Job n:(Customer n should include basic company n, such as enterprise nature and scale)Main Business: Logistics are development, ___ nCustomer n:Company Nature: State-owned EnterpriseCurrent Products: ___ (AMTRIX), ED1-BOOK1 NG Project, Yard ASP Project, ___ Message EDI Electronic n System, Shenzhen Yantian Port Area Shipping Container Fast Clearance System, ___ n and Filing System, ___ Port Shipping Manifest Data n System, Shenzhen Port n Fee n System, Shipping Container Route Statistics System, ork n Electronic Customs n System, Export Processing Zone Approval Platform, Logistics and Supply Chain System, Electronic Payment System, Logistics Interactive n Platform.II. Visit n(Customer n)Visit Reason: The customer was introduced by Huang Zheng, but there was only ___, we did not understand the customer's ___ understand the customer's real needs, we contacted the customer through the CRM system and arranged a meeting for June 10th at 9:30 am ___.Customer Source: ___Contact n: Unknownn Type: Customer ManagerParticipating ___:Sales Representative:Meihua Contact n:III. Customer NeedsCustomer ManagementProduct Management1. ___ n, sales orders, customer complaints, service n, and payment n through customer nThis is a standard n of CRM.Main Needs:1. Market IntelligenceRecord feedback from the market, sales, and customer service, such as customer complaints and needs, and follow up on the progress of the feedback, such as whether it has been processed, needs processing, processing is ongoing, planned n time, delay reasons, etc.2. nnaire SurveyMarket Marketing___: provide us n types, such as single choice, multiple choice, open-ended ns, and ___ send them to potential customers for market research. It can also ___ bank can be set up, and users can ___.3. Market Activity ManagementProvide maintenance of market activity n, target customers, participants, usage budget, activity expenses (details), effect n, etc. Provide life cycle management of market activities and track the entire process of market activities.。
时间:
填表人:
备注:
5.合作伙伴,与本公司能够合作互补,资源共享的客户。
1.每份客户拜访报告需完整仔细填写,访问达到预期效果方可视为有效拜访。
2.每次拜访中,访问同一客户对象多于一名时,归为一份访问报告。
3.拜访登记表作营销人员记录备档用,市场部进行不定期检查。
客户分类说明:
1.有效客户,是满足评估条件的新客户;
2.潜在客户,通过影响有希望达成的客户;
3.重点客户,已经有意向,只是时间不确定的客户;
4.已成交客户,与公司已签订合同或已来厂的客户;
客户拜访登记表
年 月 日。
客户名称
客户地址
拜访人
王曦拜访日期年 月 日受访人
周春广职务**拜访的原则走访目的是为了促进交流、
进行走访时,要掌握一些基本原则。
具体来讲有三点进销售。
走访以增加销售、推广新品为中心任务,一经营来开展。
第二是加强交流。
走访以信息交流、巩本工作,要注重对客户感情的投资。
第三是实事求是诚相交、互不欺诈为信用基础,在诚信的基础上加深客户拜访记录表
拜访目的
一周一次
客户主要
产品
客户使用
情况
客户购买
心得
客户反馈
其他情况拜访心得上海吴曦上海市静安区拜访记录
拜访频率
后续计划备注
拜访性质
联系电话交流、提高销售。
在对零售客户基本原则。
具体来讲有三点:第一是促、推广新品为中心任务,一切应该围绕交流。
走访以信息交流、巩固情感为基情的投资。
第三是实事求是。
走访以真基础,在诚信的基础上加深交往。
录表
跟进最近的业务事项.....
吴曦
静安区***
189****9829。
客户拜访跟踪表模板随着市场竞争的日益激烈,企业越来越重视客户关系的管理。
客户拜访是企业与客户之间沟通的重要环节,通过拜访可以了解客户需求、建立信任关系、提供解决方案等。
为了更好地管理客户拜访过程,许多企业采用了客户拜访跟踪表。
客户拜访跟踪表是一种记录客户拜访情况的工具,可以帮助销售人员更好地跟踪客户拜访的进展,及时了解客户需求和反馈,为客户提供更好的服务。
下面是一个客户拜访跟踪表的模板,供大家参考:客户拜访跟踪表日期:____________________客户姓名:____________________拜访目的:____________________拜访人员:____________________拜访方式:____________________拜访内容:1. 了解客户需求和问题:_____________________________________________________2. 提供解决方案和建议:_____________________________________________________3. 商讨合作事宜:____________________________________________________________4. 其他事项:_____________________________________________________________ __客户反馈:1. 对解决方案的满意度:_____________________________________________________2. 对服务质量的评价:_______________________________________________________3. 对合作意愿的表态:_______________________________________________________4. 其他反馈:_____________________________________________________________ __下一步行动计划:1. 跟进客户需求:__________________________________________________________2. 提供进一步的解决方案:___________________________________________________3. 安排下一次拜访时间:_____________________________________________________4. 其他行动计划:__________________________________________________________备注:_____________________________________________________________ ________以上是一个简单的客户拜访跟踪表模板,可以根据实际情况进行调整和修改。