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电子商务客户服务职业技能等级标准一、范围本标准提出了电子商务客户服务职业技能等级对应的工作领域、工作任务及职业技能要求。
本标准适用于电子商务客户服务职业技能培训、考核与评价，相关用人单位的人员聘用、培训与考核可参照使用。
二、规范性引用文件下列文件对于本标准的应用是必不可少的。
GB/T1.1-2023《标准化工作导则》第1部分：标准的结构和编写GB/T36311电子商务管理体系要求GB/T35408电子商务质量管理术语三、术语和定义国家、行业标准界定的，以及下列术语和定义适用于本标准。
3.1电子商务电子商务是指通过互联网等信息网络销售商品或者提供服务的经营活动。
3.2客户服务客户服务主要体现了一种以客户满意为导向的价值观，它整合及管理在预先设定的最优成本一一服务组合中的客户界面的所有要素。
广义而言，任何能提高客户满意度的内容都属于客户服务的范围。
四、适用院校专业中等职业学校：市场营销、电子商务、跨境电子商务、国际商务、商务英语、市场营销、物流服务与管理、客户信息服务、茶艺与茶营销、跨境电子商务、移动商务、网络营销、景区旅游管理、休闲农业经营、农产品营销与储运、农资营销与服务、电力营销、汽车营销与服务、计算机应用、计算机平面设计、网站建设与管理、移动应用技术与服务、连锁经营与管理、商务助理、客户服务等专业。
高等职业学校：电子商务、跨境电子商务、移动商务、网络营销、商务数据分析与应用、市场营销、国际商务、商务英语、物流管理、茶艺与茶叶营销、农资营销与服务、市场营销与策划、汽车营销与服务、计算机应用技术、连锁经营、连锁经营管理、物流金融管理、采购与供应管理、休闲服务与管理、信息管理与信息系统、商务助理、工商企业管理、工商行政管理、人力资源管理、服务外包、国际经济与贸易、国际贸易实务、国际文化贸易、经济信息管理、商务经纪与代理、工程物流管理、冷链物流技术与管理、物流工程技术、物流金融管理、物流信息技术、商务管理等专业。
电商公司英语简介范文Introduction to E-commerce Company.In the rapidly evolving landscape of global business, e-commerce companies have emerged as key players, revolutionizing the way we shop, sell, and interact with brands. Leveraging technology and innovation, these companies have broken geographical barriers, expanded market reach, and provided unprecedented convenience to consumers worldwide.Our e-commerce company, with its rich heritage and visionary leadership, has carved a niche in this competitive industry. Since its inception, it has been committed to delivering an unparalleled shopping experience to its customers, while simultaneously driving growth and profitability for its partners.Mission and Vision.Our mission is to simplify and enhance the shopping experience for our customers by providing a comprehensive range of products, competitive prices, and seamlesscheckout processes. We aim to make every transaction smooth, secure, and enjoyable, ensuring that our customers always look forward to shopping with us.Our vision is to become the preferred e-commerce destination for millions of customers across the globe. We envision a future where technology and innovation are harnessed to create personalized shopping experiences, tailored to the unique needs and preferences of each customer.Products and Services.Our e-commerce platform offers a diverse range of products across multiple categories, including electronics, fashion, home goods, and more. We source our products from trusted suppliers and brands, ensuring high-quality standards and authenticity.Apart from a vast product catalog, we also providevalue-added services such as express delivery, easy returns, and customer support. Our team of experts is alwaysavailable to assist customers with their queries and ensure a satisfying shopping experience.Technology and Innovation.Our e-commerce company believes that technology is the key to staying ahead in this competitive industry. We continuously invest in research and development to bring cutting-edge features and functionalities to our platform.Our website and mobile app are designed with the latest user interface and experience (UI/UX) trends, making it intuitive and enjoyable for customers to browse and shop. We also employ advanced analytics and data science techniques to understand customer behavior, preferences,and trends, enabling us to personalize their shopping experience.Sustainability and Social Responsibility.As a responsible e-commerce company, we are committedto sustainable business practices and social responsibility. We strive to reduce our carbon footprint by implementing green initiatives such as energy-efficient data centers, paperless operations, and recycling programs.We also prioritize fair trade and ethical sourcing, ensuring that our products are made in a sustainable and responsible manner. We partner with suppliers and brandsthat align with our values and commit to ethical business practices.Future Outlook.Looking ahead, our e-commerce company is excited about the opportunities and challenges that lie ahead. With the rising trend of mobile shopping, social media integration, and artificial intelligence (AI)-powered personalization,we are poised to continue leading the industry.We will continue to innovate and adapt to changingcustomer needs and preferences, while maintaining our commitment to quality, convenience, and sustainability. We believe that by staying true to our mission and vision, we will continue to build a strong and lasting relationship with our customers, partners, and the community.In conclusion, our e-commerce company is committed to delivering an unparalleled shopping experience to our customers, while driving growth and profitability for our partners. With our focus on technology, innovation, sustainability, and social responsibility, we are excited about the future and look forward to creating even more value for our stakeholders.。
UL2556 2011译版通过UL UL安全标准的保护。
既不是一个标准的打印副本，也分布一个标准的软盘和分布软盘上的标准文件的软盘应以任何方式改变。
所有UL的标准和所有，所有权，和权利有关这些标准应保持了UL的唯一和排他性的财产。
保留所有权利。
本出版物的任何部分进行复制，存储在检索系统中，或任何形式的任何手段，电子，机械复印，录音，或以其他方式传播未经事先批准的UL。
UL安全标准的修订，不时发出。
一个是最新的UL安全标准只有当它采用了最近通过的修订。
UL提供本标准平方米²，没有任何形式的的担保，明示或暗示，包括但不限于对适销性或为任何目的的隐含担保。
在任何情况下，UL认证的任何特殊，偶然，必然，间接或类似的损害承担责任，包括利润损失，储蓄损失，数据丢失，或任何因使用或其他损害无法使用这个标准，即使UL或授权的UL代表的建议这种损害的可能性。
在任何情况下，UL的任何损害赔偿责任，不断超过支付的价格这个标准，无论索赔的形式。
UL将尝试回答有关其标准的电子版本的支持请求。
然而，这支持服务是提供一个合理的努力的基础上，和UL未必能解决所有支持请求。
只有他们正在使用的UL认证支持其标准的电子版本条件和操作系统，它的目的是。
UL的扶持政策可能会改变时间到时，恕不另行通知。
UL保留权利更改的格式，简报，文件类型和格式，交货方式和格式，和它的印刷版和电子标准，恕不另行通知。
UL安全标准的电子版本，买方同意维护，保障，并举行UL认证无害和反对任何损失，费用，责任，损失，索赔，或判决（包括合理的律师费）引入任何错误或偏差造成的，而买方存储购买者的计算机系统上的电子标准。
如果购买一个单用户版电子标准，本标准的一个副本可以存储在一台个人计算机的硬盘，或在一个单一的局域网的文件服务器或永久存储在这种方式的多用户电脑设备，这一标准只能由一个用户访问的时间和为没有多个并发访问的可能性。
如果多用户版电子标准购买，可以存储在一个标准的副本一个单一的局域网文件服务器，或在多用户计算机的永久性存储设备，或Intranet 服务器。
User's GuideSLVU462–June2011TPS2554and TPS2555Evaluation Module This user’s guide describes the evaluation module(EVM)for the TPS2554and TPS2555.TPS2554and TPS2555are precision-adjustable,current-limited,power-distribution switches.The document contains an operational description of the EVM,schematic,board layout,and bill of materials.Contents1Description (2)1.1Features (2)1.2Applications (2)2Schematic (3)3General Configuration and Description (4)3.1Physical Access (4)3.2Current-Limit Setpoint (4)3.3Test Setup (4)4EVM Assembly Drawings and Layout Guidelines (5)4.1Layout Guidelines (5)4.2PCB Drawings (5)5Bill of Materials (8)List of Figures1TPS2554/5EVM Schematic (3)2Typical TPS2554/5EVM Test Setup (5)3Top-Side Placement and Routing (6)4Layer-Two Routing (6)5Layer-Three Routing (7)6Bottom-Side Placement and Routing (7)List of Tables1User Interface (4)2Test Points (4)3EVM Bill of Materials (8)1 SLVU462–June2011TPS2554and TPS2555Evaluation Module Submit Documentation FeedbackCopyright©2011,Texas Instruments IncorporatedDescription 1DescriptionThe TPS2554EVM-010evaluation module allows reference circuit evaluation of the Texas Instruments TPS2554and TPS2555power-distribution switches.1.1Features•Precision adjustable,current-limited,power-distribution switch•Fast overcurrent response–1µs typical•80-mΩ,high-side MOSFET•Operating range:4.5V to5.5V1.2Applications•USB ports/hubs•Notebook personal computers(PC)2TPS2554and TPS2555Evaluation Module SLVU462–June2011Submit Documentation FeedbackCopyright©2011,Texas Instruments IncorporatedGeneral Configuration and Description 3General Configuration and Description3.1Physical AccessTable1lists the TPS2554/5EVM connector functionality,and Table2describes the test point availability.er InterfaceConnector Label DescriptionJ1VIN Input connectorJ2VOUT Output connectorJ3J3Input voltage jumper.Shunt can be removed to measure input current.J4J4Output voltage jumper.Shunt can be removed to measure output current.J5EN Enable jumper.Leave open to enable TPS2554and install shunt to enable TPS2555.J6ILIM_SEL Current limit select.Install shunt to select ILIM0(2.4A nominal),and remove shunt toselect ILIM1(1.2A nominal).D1(RED)FLT Fault LEDTable2.Test PointsTest Point Color Label DescriptionTP3RED IN Power switch input(IC side of J3shunt)TP4BLK GND Power switch input groundTP1WHT FLT Fault pin outputTP2RED VOUT Power switch outputTP5BLK GND Power switch output groundTP6WHT EN Enable pin input3.2Current-Limit SetpointR4and R5configure the current-limit setpoint for ILIM0and ILIM1,respectively(see J6in Table1).ILIM0or ILIM1setpoint can be adjusted using the following example by substituting R4or R5for RILIMx .In thisexample IOS=2A.The following example is an approximation only and does not take into account the resistor tolerance or the variation of ILIM.For exact variation of ILIM,see the TPS2554/TPS2555data sheet,SLVSAM0.IOS=48000/RILIMx=2ARILIMx=48000/IOS=48000/2=24000ΩChoose RILIMx=23.7kΩIOS=48000/23700=2.03A3.3Test SetupFigure2shows a typical test setup for TPS2554/5EVM.4TPS2554and TPS2555Evaluation Module SLVU462–June2011Submit Documentation FeedbackCopyright©2011,Texas Instruments IncorporatedV INOscilloscope EVM Assembly Drawings and Layout GuidelinesFigure2.Typical TPS2554/5EVM Test Setup4EVM Assembly Drawings and Layout Guidelines4.1Layout Guidelines•TPS2554/55placement:Place the TPS2554/55near the USB output connector and the150-µF OUT pin filter capacitor.Connect the exposed pad to the GND pin and the system ground plane using a viaarray.•IN pin bypass capacitance:Place the100-nF bypass capacitor near the IN and GND pins,and make the connection using a low-inductance trace.•ILIM0and ILIM1pin connections:Current-limit accuracy can be compromised by stray current leakage from a higher voltage source to the ILIM0or ILIM1pins.Ensure that adequate spacing existsbetween IN pin copper/trace and ILIM0pin trace to prevent contaminate buildup during the PCBassembly process.If a low-current-limit setpoint is required(RILIMx >200kΩ),use ILIM1for this case,as it is further away from the IN pin.4.2PCB DrawingsThe Figure3through Figure6show component placement and layout of the EVM.5 SLVU462–June2011TPS2554and TPS2555Evaluation Module Submit Documentation FeedbackCopyright©2011,Texas Instruments IncorporatedEVM Assembly Drawings and Layout Guidelines Figure 3.Top-Side Placement and RoutingFigure yer-Two Routing6TPS2554and TPS2555Evaluation ModuleSLVU462–June 2011Submit Documentation FeedbackCopyright ©2011,Texas Instruments Incorporated EVM Assembly Drawings and Layout Guidelinesyer-Three RoutingFigure6.Bottom-Side Placement and Routing7 SLVU462–June2011TPS2554and TPS2555Evaluation Module Submit Documentation FeedbackCopyright©2011,Texas Instruments IncorporatedEvaluation Board/Kit Important NoticeTexas Instruments(TI)provides the enclosed product(s)under the following conditions:This evaluation board/kit is intended for use for ENGINEERING DEVELOPMENT,DEMONSTRATION,OR EVALUATION PURPOSES ONLY and is not considered by TI to be a finished end-product fit for general consumer use.Persons handling the product(s)must have electronics training and observe good engineering practice standards.As such,the goods being provided are not intended to be complete in terms of required design-,marketing-,and/or manufacturing-related protective considerations, including product safety and environmental measures typically found in end products that incorporate such semiconductor components or circuit boards.This evaluation board/kit does not fall within the scope of the European Union directives regarding electromagnetic compatibility,restricted substances(RoHS),recycling(WEEE),FCC,CE or UL,and therefore may not meet the technical requirements of these directives or other related directives.Should this evaluation board/kit not meet the specifications indicated in the User’s Guide,the board/kit may be returned within30 days from the date of delivery for a full refund.THE FOREGOING WARRANTY IS THE EXCLUSIVE WARRANTY MADE BY SELLER TO BUYER AND IS IN LIEU OF ALL OTHER WARRANTIES,EXPRESSED,IMPLIED,OR STATUTORY,INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE.The user assumes all responsibility and liability for proper and safe handling of the goods.Further,the user indemnifies TI from all claims arising from the handling or use of the goods.Due to the open construction of the product,it is the user’s responsibility to take any and all appropriate precautions with regard to electrostatic discharge.EXCEPT TO THE EXTENT OF THE INDEMNITY SET FORTH ABOVE,NEITHER PARTY SHALL BE LIABLE TO THE OTHER FOR ANY INDIRECT,SPECIAL,INCIDENTAL,OR CONSEQUENTIAL DAMAGES.TI currently deals with a variety of customers for products,and therefore our arrangement with the user is not exclusive.TI assumes no liability for applications assistance,customer product design,software performance,or infringement of patents or services described herein.Please read the User’s Guide and,specifically,the Warnings and Restrictions notice in the User’s Guide prior to handling the product.This notice contains important safety information about temperatures and voltages.For additional information on TI’s environmental and/or safety programs,please contact the TI application engineer or visit /esh.No license is granted under any patent right or other intellectual property right of TI covering or relating to any machine,process,or combination in which such TI products or services might be or are used.FCC WarningThis evaluation board/kit is intended for use for ENGINEERING DEVELOPMENT,DEMONSTRATION,OR EVALUATION PURPOSES ONLY and is not considered by TI to be a finished end-product fit for general consumer use.It generates,uses,and can radiate radio frequency energy and has not been tested for compliance with the limits of computing devices pursuant to part15 of FCC rules,which are designed to provide reasonable protection against radio frequency interference.Operation of this equipment in other environments may cause interference with radio communications,in which case the user at his own expense will be required to take whatever measures may be required to correct this interference.EVM Warnings and RestrictionsIt is important to operate this EVM within the input voltage range of0V to5.5V and the output voltage range of0V to5.5V. Exceeding the specified input range may cause unexpected operation and/or irreversible damage to the EVM.If there are questions concerning the input range,please contact a TI field representative prior to connecting the input power.Applying loads outside of the specified output range may result in unintended operation and/or possible permanent damage to the EVM.Please consult the EVM User's Guide prior to connecting any load to the EVM output.If there is uncertainty as to the load specification,please contact a TI field representative.During normal operation,some circuit components may have case temperatures greater than85°C.The EVM is designed to operate properly with certain components above85°C as long as the input and output ranges are maintained.These components include but are not limited to linear regulators,switching transistors,pass transistors,and current sense resistors.These types of devices can be identified using the EVM schematic located in the EVM User's Guide.When placing measurement probes near these devices during operation,please be aware that these devices may be very warm to the touch.Mailing Address:Texas Instruments,Post Office Box655303,Dallas,Texas75265Copyright©2011,Texas Instruments IncorporatedIMPORTANT NOTICETexas Instruments Incorporated and its subsidiaries(TI)reserve the right to make corrections,modifications,enhancements,improvements, and other changes to its products and services at any time and to discontinue any product or service without notice.Customers should obtain the latest relevant information before placing orders and should verify that such information is current and complete.All products are sold subject to TI’s terms and conditions of sale supplied at the time of order acknowledgment.TI warrants performance of its hardware products to the specifications applicable at the time of sale in accordance with TI’s standard warranty.Testing and other quality control techniques are used to the extent TI deems necessary to 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工商企业管理二班王建稳12292330051E-commerce is coming of ageThe 21st century are the information time, the tertiary industry unceasingly rise in the various countries' proportion, specially service industry, information service industry becomes for the 21stcentury the leading industries, this has caused the electronic commerce production and the development in the global information is under the influence which the situation drives, the various countries' electronic commerce unceasing improvement and the consummation, the electronic commerce is a focal point which each country and each big company capture. And, along with the whole world electronic commerce swift and violent development, the electronic commerce scale expands day by day, if US in 2000 the electronic commerce amounts to 488.7 billion US dollars, Japanese 31.9 billion US dollars, German 20.6 billion US dollars. Thereupon, the various countries unceasingly opens sends out the form to be diverse, the characteristic each different electronic commerce solution. But, because various countries and some international organization to electronic commerce understanding existence difference, thus the formulation and implementation development electronic commerce policy also has the obvious difference between the country and the country electronic commerce live agent lacks the effective coordinated mechanism to develop slowly, simultaneously a country interior electronic commerce activity also because of lacks the effective policy safeguard to receive the restriction. Therefore, the research discussion electronic commerce present situation and the formulation implementation appropriate electronic commerce policy question extremely is urgent. But in our country, the computer and the network technology popularization and the development, the electronic commerce rapidly rises, the multitudinous information technology enterprise, the venture capital company, the production circulation enterprise develops the electronic commerce in abundance. Looked from national Economical trade committee to more than 630 enterprises' investigations that, at present enterprise in Internet application and development electronic commerce aspect, eastern area enterprise good to middle area, middle is markets. But many record shops and travel agents could be in for a tougher time. Erik Blachford, the head of IAC’s travel side and boss of Expedia, the biggest internet travel agent, thinks online travel bookings in America could quickly move from 20% of the market to more than half. Mr Bezos reckons online retailers might capture 10-15% of retail sales over the next decade. That would represent a massive shift in spending. How will traditional shops respond? Michael Dell, the founder of Dell, which leads the personal-computer market by selling direct to the customer, has long thought many shops will turn into showrooms. There are already signs of change on the high street. The latest Apple and Sony stores are designed to display products, in the full expectation that many people will buy online. To some extent, the online and offline worlds may merge. Multi-channel selling could involve a combination of traditional shops, a printed catalogue, a home-shopping channel on TV, a phone-in order service and an e-commerce-enabled website. But often it is likely to be the website where customers will be encouraged to place their orders. One of the biggest commercial advantages of the internet is a lowering of transaction costs, which usually translates directly into lower prices for the consumer. So, if the lowest prices can be found on the internet and people like the service they get, why would they buy anywhere else?One reason may be convenience; another, concern about fraud, which poses the biggest threat to online trade. But as long as the internet continues to deliver price and product information quickly, cheaply and securely, e-commerce will continue to grow. Increasingly, companies will have to assume that customers will know exactly where to look for the best buy. This market has the potential to become as perfect as it gets. Certain products or services appear more suitable for online sales; others remain more suitable for offline sales. While credit cards are currently the most popular means of paying for online goods and services, alternative online payments will account for 26% of e-commerce volume by 2009 according to Celent. Many successful purely virtual companies deal with digital products, (including information storage, retrieval, and modification), music, movies, office supplies, education, communication, software, photography, and financial transactions. Examples of this type of company include: Google, eBay and Paypal. Other successful marketers such as use Drop shipping or Affiliate marketing techniques to facilitate transactions of tangible goods without maintaining real inventory. Examplesinclude numerous sellers on eBay. Virtual marketers can sell some non-digital products and services successfully. Such products generally have a high value-to-weight ratio, they may involve embarrassing purchases, they may typically go to people in remote locations, and they may have shut-ins as their typical purchasers. Items which can fit through a standard letterbox — such as music CDs, DVDs and books —are particularly suitable for a virtual marketer, and indeed , one of the few enduring dot-com companies, has historically concentrated on this field. Products such as spare parts, both for consumer items like washing machines and for industrial equipment like centrifugal pumps, also seem good candidates for selling online. Retailers often need to order spare parts specially, since they typically do not stock them at consumer outlets -- in such cases, e-commerce solutions in spares do not compete with retail stores, only with other ordering systems. A factor for success in this niche can consist of providing customers with exact, reliable information about which part number their particular version of a product needs, for example by providing parts lists keyed by serial number. Purchases of pornography and of other sex-related products and services fulfill the requirements of both virtuality (or if non-virtual, generally high-value) and potential embarrassment; unsurprisingly, provision of such services has become the most profitable segment of e-commerce. There are also many disadvantages of e-commerce. one of the main ones is fraud. This is where your details (name, bank card number, age, national insurance number) are entered into what look to be a safe site but really it is not. These details can then be used to steal money from you and can be used to buy things on line that you are completely unaware of until it is too late. this information is leaked into the wrong hands. People are able to steal your identity, and commit more fraud crimes under your name. Finally there are many problems with e commerce some of which are: Failure understands customers why they buy and how they buy. Even a product with a sound value proposition can fail if producers and retailers do not understand customer habits, expectations, and motivations. E-commerce could potentially mitigate this potential problem with proactive and focused marketing research, just as traditional retailers may do. Failure consider the competitive situation. One may have the will to construct a viable book e-tailing business model, but lack the capability to compete with Amazon. Inability predicts environmental reaction. What willcompetitors do? Will they introduce competitive brands or competitive web sites? Will they supplement their service offerings? Will they try to sabotage a competitor's site? Will price warsbreak out? What will the government do? Research into competitors, industries and markets may mitigate some consequences here, just as in non-electronic commerce. Over-estimation of resource competence. Can staff, hardware, software, and processes handle the proposed strategy? Have e-tales failed to develop employee and management skills? These issues may call for thorough resource planning and employee training. Products less suitable for e-commerce include products that have a low value-to-weight ratio, products that have a smell, taste, or touch component, products that need trial fittings —most notably clothing —and products where color integrity appears important. Nonetheless, has had success delivering groceries in the UK, albeit that many of its goods are of a generic quality, and clothing sold through the internet is big business in the U.S. Also, the recycling program Cheapcycle sells goods over the internet, but avoids the low value-to-weight ratio problem by creating different groups for various regions, so that shipping costs remain low.译文：电子商务是时代的到来21世纪是信息时代，第三产业不断上升，在各国的比重，特别是服务业，信息服务业成为，21世纪的主导产业，这导致了电子商务的产生和发展，在全球信息该驱动器的情况的影响下，各国的电子商务不断的改进和完善，电子商务是每一个国家和每一个大公司捕捉的焦点。
电子商务专业英语单词及有关术语"advancement, payment on account"垫付"fair, meeting"洽商会"off-grade goods, rejects"等外品"two-for-one offer, buy one get one free"买一送一IPRs (Intellectual property rights)知识产权20% off / 20% discount八折above target profit超目标收益active balance of payments；balance of payments surplus国际进出顺差administered price内订价Administrative sanction行政处罚advance notification of payment支付前通知advance shipment notice装运前通知adverse balance逆差adverse balance of trade. trade deficit. trade gap贸易逆差Adverse inference反向推测after-sale service售后服务agency；agent ；attorney ；proxy代理人agents commission代理费agreement tariff协议关税airport construction fee机场建设费amount of fund raised筹资额amount of subscribed capital出资额anti-fake label防伪标记anti-smuggling缉私anti-subsidy duty反补助税articles of daily use日用百货articles of handicraft art工艺品articles to be declared应申报物件articles under customs seal海关加封物件assistance in kind实物救助at fair price / reasonable price价钱公正attract foreign capital吸引外资attract foreign investment对外招商attract/bid for/invite investments (from overseas)招商引资authentication身份认证authority of agency；power of agency；proxy代理权automated clearing houses自动互换中心automated teller machine (ATM)自动取款机award of contract定标backing support担保贮备balance of international payments/ balance of payment国际收支balance of payments account 国际进出账户balance of trade 贸易差额 banker ’s order 按期付款指令Banking exchange system银行结售汇系统bar code 商品条码bar coding条形码bargain chip谈判的筹码bargain 侃价bargain-priced goods特价商品base tariff level基础税率bazaar 集市be cleared by the customs通关be commissioned to sell代售be on sale上市be on the sale / selling行销be reluctant to sell out惜售bean product豆制品bid for. tender for招标bid opening开标 bid proposals招标报价书bidder 招标人big offering大贱卖Bill of Lading提单blind signature伪署名bond note海关保税输出证bonded area保税区bonded warehouse ；customs warehouse保税库房border free trade zone边疆自由贸易区border trade边疆贸易border trade point边贸点brand effect品牌效应brandnames名牌货breach of contrac违犯合同break-even analysis保本剖析bridal market新婚市场(指买卖兴盛的市场) bucket shop谋利商号built-in agenda既定日程bull operation哄抬价钱Bulletin Board Service (BBS)通告板服务Burden of proof举证责任Business flourishes买卖兴旺business hours营业时间business lobby营业厅business registration certificate工商登记证business registration工商登记buyer ’s market买方市场buyers market买方市场by-product / sideline product副产品call for bid / tender invitation招标capacity of the market市场容量capital export资本输出capital preservation product保本产品cargo / supervision and central over freight transport货运看管Carrier承运人cash price现金价cash register收款机catalogue产品目录ceiling price最高限价central business district (CBD)中央商务区certification authority认证机构certified goods / up-to standard goods正品charges花费区分cheap goods大路货checking核对chose in action. intangible assets无形财产clearance paper出入港允许证clearance price清仓价clearance sale. be on sale甩卖collapse / crash/ heavy decline / slump/ nose-dive /plunge暴跌collection of duty征收关税collection of duty short-paid补税combined operation/ management合业经营commerce net商务网Commercial presence商业存在commercial service商业服务commercial speculation商业炒作commercialization商品化commercialization of public housing公房商品化commission agent代销店commodities for the home market内销商品commodity circulation商品流通commodity inspection 商品检验corporate trade exchange企业交易汇兑corporate trade payments企业交易支付cost and freight成本加运费cost insurance and freight（CIF) ；freight到岸价钱cost price 成本价；原价cost, insurance and freight (CIF)到岸价钱costs of EDI电子数据互换成本countercharge ；counterclaim反诉counterfeit and shoddy products冒充伪劣产品crack down on counterfeit goods打假credit card信誉卡cross border supply跨境交托（服务贸易）Cross-border supply跨境交托currency fluctuation；currency movement汇率改动currency server钱币服务器customs bond 海关保税customs certificate海关证明书customs clearance结关customs clearance清关customs clearing procedure for export出口报关手续Customs Co-operation Council海关合作理事会customs decision海关处罚通知单customs declaration报关customs declaration for goods货物报关单customs detention海关拘禁customs draw back海关退税customs entry报关customs examination验关customs fine海关罚款customs formalities海关手续customs frontier关税国境customs house broker报关行customs inspection海关检检验关customs inspector海关检查员customs invoice海关发票Customs Law 《海关法》Customs Liquidation清关customs rules and regulations海关规章制度及法律commodity inspection and testing bureau商品检验局Commodity Inspection Bureau商检局comparable price可比价钱竞投 competitive bidding竟价招标concluded price成交价Condemned Goods有问题的货物conditional sale. tie-in sale搭售consumer EDI 花费者电子数据互换consumer price index (CPI)花费物价指数consumers’association花费者协会consumption abroad境外花费contract for sales包销contract sale合同销售contract term of a joint venture合营限期contracting party合同当事人contracting party合约方contracts of carriage and insurance运输和保险合同contractual joint venture合作经营contractual obligation合约责任contractual obtigation合同义务contractual provision；contractual terms合同条款contractual right合同权益controlling foreign equity外商控股。
A Access Method 网络的访问方法1、Access Right访问（存取）权3、Accounts 网络账号4、Accounting Services 记账服务5、Acknowledgment 确认6、Address Resolution Protocol(ARP)网址解决协议7、Addresses of Electronic Mail电子邮件地址8、Address of Network 网络地址9、Advertise online 网络广告10、Alpha 阿尔法试验11、Ask Job on Internet 网上求职12、Advertisement on Internet 网上广告13、AAMOF 事实上14、AFAIK 据我所知15、Angels 网络投资者16、ASAP 尽快17、Agent 代理程序18、Alpha AXP, DEC 数字设备公司的电脑系统19、Amazon Business Model 亚马逊商务模式20、American National Standards Institute(ANSI) 美国国家标准协会21、Anonymous File Transfer Protocol 匿名文件传输协议22、AOL（American Online）美国在线23、Application Services Proviver(ASP) 网络应用服务供应商24、Asymmetrical Digital Subscriber Line(ADSL)异步数字用户线25、At Work Architecture, Microsoft Auditing 网络运作体系结构26、Authentication and Authorization 验证和授权27、RSA 数据安全B Backbone Networks 骨干网络29、Backup and Data Archiving备份与归档30、Bandwidth 带宽31、B to B (Business toBusiness) 企业间的电子交易32、BBC Model BBC 模式33、B to C 电子零售，企业对消费者的交易34、Biz. 商业类新闻讨论组35、BBIAB 马上回来36、BBIAF 以后见37、BBL稍后便回38、BBYE 再见39、BTW 顺便提一下40、Bits and Bytes 比特与字节41、Business Software 商业软件42、Bookmark 书签43、Bookstore Online 网上书店44、BGP 边界网关协议45、Bridge 网桥46、Broadband ISDN(B-ISDN) 宽带综合业务数字网47、Broadband Service 宽带服务48、Browser 浏览器48、Browsing 浏览49、Bulletin Board System (BBS)电子公告栏50、Buy Online 网上购物C Commercial Software 商业软件52、Cyber economy 网络经济53、CES（Consumer ElectronicsShow）消费性电子用品展54、Carrier 电信公司55、CD 光盘56、CEO(Chief ExecutiveOfficial) 首席执行官57、CGI（Common GatewayInterface）通用网关接口58、Channel 信道，通道，频道59、Certification Systems 确认认证系统60、Client/Server 客户服务器61、Principal and SubordinateStructure 主从结构62、Client-Server LANProtocol 客户服务器局域网络协议63、Client Software 用户端软件64、Command Line Account 命令行账户65、Commerce Net 商业网66、Commercial Online Service商业在线服务67、Comparative Buy 比较购物68、Common Mail Calls(CMC) 共同邮件呼叫69、Communication 通讯70、Communication Server 通讯服务器71、Computer Network 计算机网络72、Consumer Online 网络消费者73、CRM（Customer RelationshipManagement）客户关系管理74、Cryptography 密码术75、C to C 消费者之间的交易76、CPM 每千人收费77、Cybercafés 网吧78、CNNIC（China internetnetwork information center）中国互联网络信息中心79、Customer Online 在线顾客、客户80、CWIS（Campus WideInformation System）全校园信息系统81、Cyber investigate forConsumer 网络消费者调查82、Cyberspace 网络空间D Data Base ManagementSystem (DBMS) 数据库管理系统84、Database Server 数据库服务器85、Data Communications 数据通信86、Data Encryption Standard(DES) 数据加密标准87、Datagram Delivery Protocol(DDP) 数据报传送协议88、Datagram Network Services 数据报网络服务89、Data Highway 数据高速公路90、Data Management 数据管理91、Data Migration 数据转移92、Data Protection 数据保护93、Data Transfer Rates 数据传输率94、Digital Cash 数字现金95、Dotcom(.com) 互联网络公司96、Desktop 台式计算机97、Dialup Line 拨号线98、Digital Certificate 数字凭证99、Digital Recording 数字录制100、Digital Signatures 数字签名101、Directory Management 目录管理102、Directory Services 目录服务103、Directory Services, Netware Netware 的目录服务器104、Directory Tree 目录树状结构105、Distributed Computing 分布式计算机106、Distributed Data Base 分布式数据库107、Document Management 文件管理108、Domain Name Service(DNS) 域名服务109、Domains 域110、Download 下载111、Dynamic Data Exchange(DDE) 动态数据交换112、Dynamic Routing 动态路由E E-book 电子图书114、Ecash 电子现金115、Electronic Mall 电子购物中心116、Electronic money 电子货币117、Eyeball Economy “眼球”经济118、E-wallet 电子钱包119、E-banking 网上银行120、EC（Electronic Commerce）电子商务121、EC Website in China 中国电子商务网站122、EC of Wireless 无线电子商务123、Electronic DataInterchange(EDI) 电子数据交换124、Electronic Mail 电子邮件125、E-Traditional Industry传统产业的电子化126、E-Mail System andStandard 电子邮件系统和标准127、SMTP 互联网简易邮件传输协议128、Novell, MHS 信息管理服务系统129、Constitute ProjectE-Mail System 建立企业电子邮件系统130、E-Mail ApplicationProgram Interface Standard电子邮件应用程序接口标准131、Electronic Business 电子商务132、E-Marketplace 电子交易市场133、E-journal 电子刊物134、Enterprise Network 企业网135、E-zine 电子杂志136、Extranet 企业外部互联网137、EBay() 电子港湾138、Electronic MailBroadcasts to a RoamingComputer (EMBARC)对移动计算机的电子邮件广播139、E-Consumer 电子消费者140、ECR（Electronic CashRegister）电子收款机141、ECP （Enterprise CustomerPortal）企业客户门户142、EDI（Electronic DataInterchange）电子数据交换143、E-Distribution 电子分销144、EFT（Electronic FundTransfer）电子资金转帐145、ERP （Enterprise ResourcePlanning）企业资源计划146、EOS（Electronic OrderingSystem）电子订货系统147、Encoder 编码148、Enterprise Networks 企业网络149、Expert system 专家系统150、E-Publishing 电子出版F FAQ（Frequently AskedQuestions）常见问题回答152、Big File, Little Space 大文件，小空间153、File Transfer Access andManagement (FTAM) 文件传输存取与管理154、File TransferProtocol(FTP) 文件传输协议155、Follow up Article 后续新闻稿156、Free-Net 免费网络157、Freeware 免费软件158、FTP（File TransferProtocol）匿名 FTP159、Domain Name Service 域名服务160、Electronic Mail Gateway电子邮件网关G、Gateway-to-Gateway Protocol 网关一网关协议162、Global Naming Service 全球命名服务163、Group Buy 网上集体议价164、Group 新闻组165、GIF（Graphic Interchange Format）图形交换格式166、Goods Online 在线商品167、Gopher space Gopher 公共Gopher服务器168、Price of Goods Online 在线商品价格169、Groupware 新闻组软件170、E-Mail And Groupware 电子邮件与新闻组软件171、Work Flow Software 工作流软件172、Gateway 网关H、Hacker 黑客174、Header 标题、报头、页眉175、Hierarchy 新闻组的分级176、Host 主机83、177、Home Page 主页178、Home Shopping 在家购物179、Hostname 主机名180、Hot list 热表181、HTTP（Hyper Text Transport Protocol）超文本传输协议182、Hyperlink 超链接183、Hypermedia 超媒体184、Hypertext 超文本I、IC 我明白了186、IDK 我不知道187、IOW 换句话说188、Internet 内部互联网189、IDG（International Data Group）国际数据集团190、Inter NTC(internet network information center) 互联网网络信息中心191、ID（Identifier）标识符192、Reseller Online 网上中间商193、Information Superhighway信息高速公路194、Imaging 图形化195、Interconnectivity 网络连接196、IRM（Information ResourceManage met）信息资源管理197、Interactive 交互的、互动的198、Interactive Marketing 互动营销199、Interactive Television互动式电视200、Internet AccountInternet 账户201、IP（Internet phone）网络电话202、Investigate on internet网上调查203、ICQ（I seek you）网络寻呼机204、Internet AddressInternet 地址205、Internet work 网际网206、IP（Internet Protocol）互联网络协议207、IP Address IP 地址208、Interior GatewayProtocols 内部网关协议209、InternationalOrganization forStandardization(ISO) 国际标准组织210、Internet 互联网211、Internet Mall 网络购物中心212、Internet Protocol(IP) 互联网协议213、IPX PACKETS IPX 信息包214、Internet work Routing 互联网上的路由215、Interoperability 交互操作性216、Interrupts 中断217、ISP（Internet ServeProvider 网络服务供应商218、IT (InformationTechnology) 信息技术K、KOOL 酷220、Kbps (kilo bit per second)每秒千比特221、Key Escrow 第三方保存密钥222、Kerberos AuthenticationKerberos 认证84、223、Kernel 核心224、Key EncryptionTechnology 钥匙的加密技术L、LAN Drivers 局域网络驱动程序226、LAN and WAN 局域与广域网络227、Local Area Network (LAN)局域网络228、Wide Area Network (WAN)广域网络229、Layered Architecture 阶层性结构230、Leaf Objects 未端对象231、Learning Bridges 学习型网桥232、Leased Line 专线233、Login 登录234、Logic bomb 逻辑炸弹235、Lurking 潜伏236、Local Area Networks(LANs)局域网络237、Netscape6 新版网景浏览器238、Local Area Transport(LAT)局域传输239、Logistics 现代物流M、Management Group(Team) 管理团队241、Mobile Office 移动办公室242、Moore’s Law 摩尔定律243、MIS（ManagementInformation System 管理信息系统244、MP3 电子音乐格式N、NASDAQ 纳斯达克246、Netizen 网民247、Netbug 网虫248、Netiquette 网络礼仪249、Netnews 网络新闻250、Network Language 网络语言251、Newbie 网络新手252、Newsreader 新闻阅读器253、New Economy 新经济254、NC（Network Computer）网络计算机255、NIC（Network Information Center）网络信息中心256、NOC（Network Operation Center）网络运行中心257、Node 节点258、Object-Oriented 面向对象的259、Protocol Independence 协议独立260、Network Cant 网络“黑话”261、Memory Management 内存管理262、Networks 网络263、Why Constitute Network? 为何建立电脑网络？264、Network Environment 网络环境265、Network Compose 网络的组成266、Network Connect Method 网络连结的方法267、Network Class 网络的种类268、Network Configuration 网络结构O Offline 脱机，离线270、Online 联机，在线271、Online Career Center 网上求职中心272、Online Community 网络社区273、OEM（Original Equipment Manufacturer）原始设备制造厂商274、Online Service 在线服务275、Operating System 操作系统276、On-Line TransactionProcessing(OLTP) 在线即时事务处理277、Open Data-linkInterface(ODI) 开放式数据链接口278、Open MessagingInterface(OMI) 开放式信息接口279、Open NetworkComputing(ONC),SunSoftSunSoft 的开放式网络计算280、Remote Program Call(RPC)远程程序呼叫281、External DataRepresentation(XDR) 外部数据展现282、Network File System(NFS)网络文件系统283、Open System 开放系统284、Optical Libraries 光盘图书馆285、Packets 信息包P、Packet-Switching Network包交换网络287、Parallel Processing 并行处理288、PDA（Personal DigitalAssistant）个人数字辅助电脑289、Personal Marketing 个性化营销290、Place Online 在线销售渠道291、Platform 平台292、Promotion On Internet 网上促销293、Promotion of E-Webs it 电子商务网站的促销294、Portable Computer 便携式计算机295、Protocol 协议296、Public File 公共文件297、POS（Point of Sale）销售点信息系统298、Mobile Radio Networks 移动无线电网络R、Redirector 重新定向器300、Release 新产品发布301、RI&W 读完去哭吧302、ROTEL 捧腹大笑303、Real time 实时304、Remote Access Software远程存取软件305、Remote Procedure Call(RPC) 远程程序呼叫306、Report of Business Plan商业计划书307、Replication 复制308、Routers 路由器309、Multi Protocol Router 多协议路由器310、Interior GatewayProtocols 内部网关协议311、Exterior GatewayProtocol(EGP) 外部网关协议312、Interdomain PolicyRouting Protocols 域间的政策性路由器协议313、Border GatewayProtocol(BGP) 边界网关协议314、Routing InformationProtocol(RIP) 路由信息协议315、Routing Protocols 路由协议316、Path Logic 逻辑路由317、Exterior Protocol 外部/域协议318、RSA Data Security RSA 数据安全性319、Authentication andAccredit 认证和授权320、Private Key Method 私钥方法（对称性）321、Public Key Method 公钥方法（非对称性）322、Appraisal System 鉴定系统323、Number Idiographic 数字签名S、Segment, Network 区段，网络325、Semaphore 信号灯326、Servers, Network 网络服务器327、Directory Server 目录服务器328、Service after Sell Online 在线售后服务329、Service Access Point 服务存取点330、Service Advertising Protocol (SAP) 服务广告协议331、Set-Top Box 机顶盒332、Shareware 共享软件333、Shell 外壳334、Simple Mail Transfer Protocol (SMTP) 简易邮件传送协议335、Simple Network Management Protocol (SNMP) 简易网络管理协议336、Signature 签名337、SOHO（Small Office Home Office）在家办公338、Sockets 插头339、Software Distribution 软件分布340、Spanning Tree Algorithm 伸缩树法341、Spam 垃圾邮件342、Subscribe 订阅343、Supercomputer 超级计算机344、Supply Chain Management 供应链管理345、Surfing 冲浪346、Sysop(System Operator) 系统操作员347、System Integration 系统集成348、Supervisor 管理者349、Switched Services 交换服务350、Integrated Service Digital Network(ISDN) 综合业务数字网351、Synchronous Communication 同步传输352、Synchronous Optical Network(SONET) 同步光纤网络353、System FaultTolerance(SFT) 系统容错354、System ApplicationArchitecture(SAA) 系统应用程序体系结构T、Talk 对话356、Telecommuting 远程上班357、Telnets 远程网358、Terminal 终端机359、Terminal Emulation 终端服务器360、Third Party Logistics 第三方物流361、Logistics Center 物流中心，配送中心362、Timesharing Computer 分时计算机363、Internet Protocol (IP)网际协议364、Internet ProtocolAddress IP 地址365、Internet ApplicationsProtocol 应用软件协议366、Trustees 受托人367、Twisted-Pair Cable 双绞线368、Line Limit 连线限制369、Time limit 时间限制370、Workstation Limit 工作站限制V、Virtual office 虚拟合作372、Virtual office 虚拟办公室373、Videoconferencing 视频会议374、Virtual Circuits 虚拟线路375、Virtual Community 虚拟社区376、Virtual DataNetworks 虚拟数据网络377、Virtual File System(VFS)虚拟文件系统378、Data Access and AccessEnvironment 数据存取与存取环境379、The RepositoryEnvironment 库存环境380、Virtual MemorySystem(VMS) 虚拟存储系统381、Virtual Terminal, (VT)虚拟终端机382、Virtual ElectronicCommerce City 电子商城383、Wide Area Networks(WAN)广域网络384、Expert Network 专用网络385、Public Equipment 公用设备386、Circuitry ExchangeServe 线路交换服务387、Package Exchange Serve包交换服务388、Leased Line 专用线路389、Integrated ServicesDigital Network (ISDN) 综合业务服务网W、WAN（Wide Area Network）广域网391、Wed 万维网392、Webonomics 网络经济家393、WAP（Wireless ApplicationProtocol）无线应用协议394、WYSIWYG 所见即所得395、Webmaster 万维网设计管理师396、Website Brand 网站品牌397、Virtual Storage 虚拟存储器398、File and System Protect文件与系统保护399、Network 网络400、Print Function 打印功能401、Login Startup Options 登入与启动选项402、Worm 蠕虫403、WWW 万维网404、Workgroups 工作组405、Workplace OS 工作站操作系统406、Workstation 工作站407、Yellow pages 黄页。
