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酒店常用服务英语1 Can /May I help you?/ What can I do for you?我能为您做些什么？/有什么可以帮您吗？2 ROOM RESERV ATIONS(客房预订部), May I help you?客房预订部，有什么可以帮您吗？3 May I have your name /phone number?能告诉我您的姓名吗？/电话号码吗？4 We'll be expecting you next Tuesday.我们下星期二恭候您的光临。
5 At what time will you arrive?/ What time will you be arriving?您大概几点到（抵店）呢？6 From which date and for how many nights?您需要预定哪天的房间，大概住几完呢？7 How long do you intend to stay?您预计要住几天？8 One moment please, sir. Yes, we can confirm 10 double rooms for 34 days.先生，请稍等。
是的，我们有10个双人间可以住34天。
9 Which kind of room would you prefer? /What kind of room do you want?您需要哪种类型的房间呢？10 We have double rooms at 100 dollars and 150 dollars, which wouldyou prefer?我们的双人间有100美元一晚的和150美元一晚的，您需要哪一种呢？11 Would you tell me the rate per night for a single room with a bath?您能告诉我带浴室的单人间是多少钱一晚吗？12 How much is a double with a bath , please?请问带浴室的双人间多少钱？13 We are for 10 percent discount for good preservation(?), sir.先生，我们可以给你10%的折扣。
Part One Hotel Courteous English 酒店礼貌用语Unit One Welcome to Our Hotel!第一单元欢迎光临我们的酒店！Part 3 Words and Phrases词汇与短语good adj. 不错的；好的morning n. 早晨；上午sir n. 先生welcome v. 欢迎（光临）our pron. 我们的hotel n. 旅馆；酒店afternoon n. 下午；午后Mary n. 玛丽（女子名）help n. 帮助you pron. 你；你们no adv. (用以表示否定的回答)不，不是，没有thank v./n. 感谢Tom n. 汤姆（男子名）bellboy n. 门童glad adj. 高兴的serve vt. 为……服务Thank you 谢谢您。
evening n. 傍晚；晚上madam n. 女士、夫人、太太、小姐nice adj. 好的；美好的see vt. 看见；看到again adv. 再；再一次me pron. 我too adv. 也Mrs. n. 太太；夫人Black n. 布莱克（姓氏）please vt. 请enjoy vt. 享受；喜爱stay vi. 停留；暂住night n. 夜；晚上Mr. n. 先生sleep n. 睡眠；睡觉Part 5 Exercises课后练习1.Read the following sentences.朗读下列句子。
（1）Good morning, sir. Welcome to our hotel.（2）Good afternoon, madam. May I help you?（3）Good evening, Mr. Black. Nice to see you again in our hotel.（4）Good night. Have a good sleep.（5）Please enjoy your stay in our hotel.2.Listen to the short dialogues and fill in the blanks.听下列对话填空。
酒店常用服务英语1Can /May I help you?/ What can I do for you?我能为您做些什么？ /有什么可以帮您吗？2ROOM RESERVATIONS（客房预订部）,May I help you?客房预订部，有什么可以帮您吗？3May I have your name /phone number?能告诉我您的姓名吗？ /电话号码吗？4We'll be expecting you next Tuesday.我们下星期二恭候您的光临。
5At what time will you arrive?/ What time will you be arriving?您大概几点到（抵店）呢？6From which date and for how many nights?您需要预定哪天的房间，大概住几完呢？7How long do you intend to stay?您预计要住几天？8One moment please, sir. Yes, we can confirm 10 double rooms for 34 days.先生，请稍等。
是的，我们有10个双人间可以住34天。
9Which kind of room would you prefer? /What kind of room do you want?您需要哪种类型的房间呢？10We have double rooms at 100 dollars and 150 dollars, which would you prefer?我们的双人间有100美元一晚的和150美元一晚的，您需要哪一种呢？11Would you tell me the rate per night for a single room with a bath? 您能告诉我带浴室的单人间是多少钱一晚吗？12How much is a double with a bath , please?请问带浴室的双人间多少钱？13We are for 10 percent discount for good preservation(?), sir.先生，我们可以给你10%的折扣。
酒店专业英语外语指的是在酒店行业中使用的专业英语词汇和表达方式。
以下是一些常见的酒店专业英语外语示例：1. 酒店服务：- Front desk（前台）- Check-in（办理入住手续）- Check-out（办理退房手续）- Room service（客房服务）- Housekeeping（客房清洁服务）- Concierge（礼宾服务）- Bellhop（行李员）- Porter（搬运工）2. 酒店设施与房间类型：- Single room（单人间）- Double room（双人间）- Suite（套房）- Twin room（双床间）- Executive floor（行政楼层）- Gym（健身房）- Spa（水疗中心）- Pool（游泳池）3. 餐饮服务：- Restaurant（餐厅）- Buffet（自助餐）- A la carte（点菜）- Menu（菜单）- Waiter/waitress（服务员）- Chef（厨师）- Bar（酒吧）- Room service（客房送餐服务）4. 会议与活动：- Conference room（会议室）- Banquet hall（宴会厅）- Event planning（活动策划）- Audiovisual equipment（音视频设备）- Catering（餐饮服务）- Delegate（代表）- Keynote speaker（主讲人）5. 预订与取消：- Reservation（预订）- Availability（可用性）- Occupancy rate（入住率）- No-show（未到）- Cancellation（取消）- Confirmation number（确认号码）- Deposit（押金）这些只是酒店专业英语外语的一部分，实际上酒店行业中的专业术语和表达方式非常丰富。
酒店业常用英语一、前台接待英语1. Hello, welcome to our hotel. 你好，欢迎来到我们的酒店。
2. How many people are there in your group? 您的团队有多少人？3. Would you like to make a reservation? 您想预订房间吗？4. We have a double room available for you. 我们有一间双人房可供您使用。
5. Here is your room key. 这是您的房间钥匙。
6. Do you need any assistance with your luggage? 您需要帮忙搬运行李吗？7. Please let us know if you need anything else. 如果您需要其他任何东西，请告诉我们。
二、客房服务英语1. Good morning, is there anything else you need? 早上好，您还需要其他东西吗？2. Would you like a wake-up call? 您想要叫醒服务吗？3. Your breakfast has been delivered to your room. 您的早餐已经送到您的房间。
4. Please let us know if there is anything wrong with your room. 如果您的房间有任何问题，请告诉我们。
5. We will send someone to clean your room in a few minutes. 我们会在几分钟内派人去打扫您的房间。
三、餐饮服务英语1. Do you have a reservation for dinner? 您有预订晚餐吗？2. Would you like to be seated in the main dining room or the private room? 您想在主餐厅还是包间就餐？3. Here is the menu. 您看菜单。
酒店基本服务用语中英文（全文5篇）第一篇：酒店基本服务用语中英文酒店基本服务用语一、欢迎和问候语：1)Good morning(afternoon, evening),sir(madam).早上(下午、晚上)好，先生(夫人)。
2)How do you do ?您好！(初次见面)How do you do ?您好！Glad to meet you.很高兴见到您。
3)How are you ?您好吗？Fine , thanks.And you ?好的，谢谢。
您呢？4)Welcome to our hotel(restaurant, shop).欢迎您到我们宾馆(餐厅、商店)来。
5)Wish you a most pleasant stay in our hotel.愿您在我们宾馆过得愉快。
6)I hope you will enjoy your stay with us.希望您在我们宾馆过得愉快。
(客人刚入店时)I hope you are enjoying your stay with us.希望您在我们宾馆过得愉快。
(客人在饭店逗留期间)I hope you have enjoyed your stay with us.希望您在我们宾馆过得愉快。
(客人离店时)7)Have a good time!祝您过得愉快！二、电话用语8)I’m Shangshui Hotel, Front Desk..Can I help you ?山水大酒店，前厅。
需要帮助吗？9)Sorry , I’ve dialed the wrong number.对不起，我拨错号了。
10)May I speak to your General Manager?能和你们总经理说话吗？Speaking.我就是。
11)Sorry.He is not in at the moment.对不起，他现在不在。
Would you like to leave a message ?您要留口信吗？12)Pardon ?对不起，请再说一遍好吗？I beg your pardon ?对不起，请再说一遍好吗？三、祝贺语13)Congratulations!祝贺您！14)Happy birthday!生日快乐！15)Happy New Year!新年快乐！16)Merry Christmas!圣诞快乐！17)Have a nice holiday!节日快乐！18)Wish you every success!祝您成功！四、答谢和答应语19)Thank you(very much).谢谢您(非常感谢)。
