5商务谈判之询盘和包装保险-unit1
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《商务英语口语900句》Unit1希望与要求(精选5篇)第一篇:《商务英语口语900句》Unit 1希望与要求《商务英语口语900句》Unit 1:希望与要求Part11.We'd like to express our desire to establish business relationship with you on the basis of quality, mutually benefit and exchange of needed goods.我们希望在保证质量、互惠互利以及交易彼此需要的货物的基础上和你们建立业务关系。
2.In order to extend our export business to your country we wish to enter direct business relations with you.为了扩大我们在贵国的出口业务,我们希望和你们建立直接贸易关系。
3.Our hope is to establish mutually beneficial trading relations between us.希望在我们之间能够建立互惠互利的贸易关系。
4.We looking forward to further extensions of pleasant business relations.我们期待进一步保持愉快的业务关系。
5.It’s our hope to continue with considerable business dealing with you.我们的希望是和你们保持可观的生意往来。
6.We looking forward to receiving your quotation very soon.我们期待尽快收到你们的报价单。
7.I hope you see from the reduction that we are really doing our utmost.我希望你能够看到我们事实上已经作出了最大程度的让价。
包装保险运输和仲裁的商务英语谈判对话Situation: Miss Huang, a Chinese handicraft sales company and Mr. White, a sales manager of a handicraft company in Abuja, Nigeria are talking about the Packing and Shipment of the wooden sculptures.Miss Huang: Now that we’ve dealt with the question of payment terms, I’m wondering if it’s possible to effect the shipment during May?既然我们谈妥了支付条款,我想问问货物能否在五月份装船。
Mr. White: I’m sorry we can not promise that. I think we could effect the shipment by the middle of June.Miss Huang:That would be too late. The order is so urgently required that I must ask you effect the shipment before June.那太迟了我们迫切需要这批货物,所以我请求贵方能在六月之前装运。
Mr. White: I’m sorry, but we can’t. We have a lot of back orders on hand. I’m afraid it’s very difficult to do it as you expect. But please be assured that we will try our best to advance the shipment. And that will be not late than 15 June.Miss Huang: 好的,我建议把这点写入合同吧。
谈包装的商务英语口语对话谈包装的商务英语口语对话在商品流通中,商品的包装也是需要商务人士们提前沟通洽谈好的。
下面,我们来看一组谈包装的商务英语口语对话。
Buyer: Are you online, Mr. Zhang? Our negotiation is going on well. We have already agreed on prices, quantity and order. Don't you think we should have some ideas on packing now?张先生,在吗?我们的谈判进展顺利。
我们双方已经就价格,数量和订单方面达成一致。
我们是否该谈谈包装方面的问题呢?Seller: Glad to see you again, Mr. James. Do you have any suggestions on packing of our silkgarments?很高兴再次和你通话,詹姆斯先生。
对于我们丝绸服装的包装您有什么建议吗?Buyer: I think your silk garment is superb. The traditional hand-embroidered design is an irresistible appeal to us Americans. But do you mind if I give you any suggestions?贵公司的丝绸质量上乘,上面的传统手工刺绣工艺深深吸引了我们美国人。
但我有几点建议,可以谈一下吗?Seller: Never mind. We appreciate any kind of suggestions or comments. They would be great help to our future work.当然,我们感谢任何建议和意见,这对我们以后的工作大有好处。
Unit 5Preparation for NegotiationsObjectives:●Selecting the negotiators●Gathering the Information●Studying the feasibilities●Setting the Negotiating Brief●Preparation proceduresTactics or tips: Know ThyselfWhen you go into a negotiation, take a personal inventory.How do you feel about negotiation? Do you want to get it overfast? If so, you may give in too quickly, or give away too much.Or, do you want to win, no matter what the cost? If so, you maybecome adversarial and damage the relationship.I. BrainstormingWork in pairs or in groups to discuss the given questions.1. How would you describe the culture of the place that you work for? Make a short presentation to the rest of the group comparing two work cultures.2. What kind of abilities do you think a negotiator should have?3. Do you think a negotiating is an isolated task or a team work?4. What are the best ways to collect the information? Is it important to know the factual situation in advance? Why?you know what negotiation brief is? How can you set the brief?II. TextPassage OneGeneral Idea for Negotiation PreparationFar too many business negotiations fail because of inadequate preparation on one side or another, so it is important for the participants to make a good job of preparation before the negotiation begins. General aspects, the first and foremost rules of international business negotiation are preparation, which is necessary to achieve the highest level of success. In a word, there is no substitution for advance preparation arena. Business people and companies perform poorly if they do not understand the golden rule of international business negotiations, which is: have few partners and conduct few negotiations, but make the stakes meaningful.①Negotiator’s tasks start largely before sitting around the table, that is, define your interest, objectives, bottom line and room for maneuver in advance. Before participating in a negotiation, learn the basics about the behavioural norms of your partner’s culture, especially concerning appointments, punctuality and planning.Negotiations are conducted under a system of law and within a particular economic, culture and political framework. Getting the factual information is also a very important action for negotiating preparation. Key information must be collected prior to the negotiation and lacking of it has often been noted as a reason for the failure. It is important to ascertain pieces of information, sorting them out and assessing which need to be sought as well as comprehend the other side’s needs and objectives which may change during the process. The negotiators can obtain data from different organizations and societies, local companies, banks, consultants or agents, media, publishers, libraries and internet. If it is an international negotiation, it will involve activities that take place across national borders, and deals that might have to be transacted in foreign languages with constraints of foreign law, customs and regulations. Therefore, the culture differences, currency transactions and exchange rate variations should be within the scope of study.Actually negotiation is team work, which requires the specialized skills, communication ability, team spirit and any professional sporting skills. Thought large teams of global specialists may be assembled for negotiations, the real interaction takes place between the two chief negotiators. The chief negotiator is responsible for unifying the strategy, tactics and overall style to be used by a particular company. Led by the Chief Negotiator, a team should be a cross-section of technical skills and personal attributes as compact and efficient as possible.②One team member’s weakness should be offset by another’s strength. Negotiators must possess a wide variety of technical, social, communication, and ethical skills. The job demands not only mental acuity but also a high degree of sympathy with the party on the other side of the negotiation table. If you expect to handle your negotiation effectively, you should organize your team at an early date. So the members can foresee the areas covered by the negotiations, and have the technical expertise todeal with the problems effectively.Winning in business must not be left up to chance. Chance is for gamblers and the vast majority of gamblers are losers, much to the delight of casino owners everywhere.③ Winners control risk and make it work in their favour, much like those same happy casino owners do. So the choice of a proper strategy control risk to the point where success is readily foreseeable. Setting the negotiation strategy and brief is a key point for the whole process. It serves as a feasible target and also gives the negotiators sufficient latitude to maneuver. The forms of a brief may vary from a short note to a lengthy formal one, which includes the negotiating objective, minimum acceptable terms and the line of concession, job dividends of the team members, the schedule of the negotiation and the possible strategies and tactics used for negotiation. Some precautions will low larger margins of maneuver for the negotiation, such as: location selecting, negotiation sketch for distributive, competitive and cooperative phases, rough style preparation and concession controlling. Before doing this, we have to do a feasibility study ready for the negotiation because it provides technical, economic and commercial bases for decision making and the negotiation strategy setting.In general, the preparation is the starting point in negotiation process and is undoubtedly the most important stage of all. The act of preparation implies the negotiation is underway and might reduce the risk. As the preparation is taken place before ahead, it is difficult to overstate the importance of good preparation as a means of achieving success in negotiation. It is almost a tenet that the best prepared negotiators will win.Notes:① Business people and companies perform poorly if they do not understand the golden rule ofinternational business negotiations, which is: to have few partners and to conduct few negotiations, but make the stakes meaningful.stake: personal interest or involvement 利益全句译为:如果商务人员以及各类公司不了解国际商务谈判中的黄金规则,他们就无法占据优势。
《商务谈判电子教案》PPT课件第一章:商务谈判概述1.1 商务谈判的定义1.2 商务谈判的特点1.3 商务谈判的重要性1.4 商务谈判的分类1.5 商务谈判的基本原则第二章:商务谈判准备2.1 信息收集2.2 谈判目标的设定2.3 谈判团队的组建2.4 谈判策略的制定2.5 商务谈判礼仪与沟通技巧第三章:商务谈判过程3.1 开局阶段3.2 报价阶段3.3 磋商阶段3.4 妥协阶段3.5 签约阶段3.6 谈判破裂与退出第四章:商务谈判策略4.1 商务谈判技巧概述4.2 竞争性谈判策略4.3 合作性谈判策略4.4 地位谈判策略4.5 第三方谈判策略4.6 应对国际贸易摩擦的谈判策略第五章:商务谈判心理与道德5.1 商务谈判心理分析5.2 心理因素在商务谈判中的影响5.3 商务谈判道德规范5.4 商务谈判中的诚信与信任建立5.5 跨文化商务谈判的心理与道德挑战第六章:商务谈判技巧6.1 倾听技巧6.2 表达技巧6.3 提问技巧6.4 说服技巧6.5 非语言沟通技巧6.6 商务谈判中的角色扮演与模拟练习第七章:商务谈判风格与策略7.1 不同文化背景下的商务谈判风格7.2 商务谈判风格的适应与调整7.3 应对不同谈判风格的策略7.4 商务谈判中的角色定位与策略选择7.5 商务谈判案例分析与讨论第八章:商务谈判中的合同与法律问题8.1 商务谈判合同的类型与结构8.2 商务谈判合同的条款与内容8.3 商务谈判中的法律风险与防范8.4 商务谈判合同的签订与执行8.5 商务谈判中的争议解决方式与法律途径第九章:商务谈判模拟与实战演练9.1 商务谈判模拟的意义与作用9.2 商务谈判模拟的流程与方法9.3 商务谈判实战演练的准备与实施9.4 商务谈判实战演练案例分析与评价第十章:商务谈判者在企业中的应用与发展10.1 商务谈判者在企业管理中的角色与职责10.2 商务谈判者在企业运营中的作用与价值10.3 商务谈判能力的培养与提升10.4 商务谈判者在企业外部合作中的策略与应用10.5 商务谈判者在企业国际化进程中的挑战与机遇重点和难点解析重点一:商务谈判的基本概念与重要性商务谈判的定义:重点掌握商务谈判的内涵,即商务谈判的主体、客体和目的。
Inquiry询盘在对外贸易中,交易的一方欲出售或购买某种商品,向另一方询问买卖该商品的各项交易条件,这种口头的或书面的表示,在进出口业务中称之为询盘或询价。
询盘一般分为两种:1)一般询价:这种询价并不一定涉及到具体的交易,一般属于大致的了解。
2)具体询价:所谓具体询价实际上就是请求对方报盘(request for an offer)。
也就是说,买方已准备购买某种商品,或已有现成买主,请卖方就这一商品报价。
Basic Expressions1. Our buyers asked for your price list or catalogue.我们的买主想索求你方价格单或目录。
2. Prices quoted should include insurance and freight to Vancouver.所报价格需包括到温哥华的保险和运费。
3. I would like to have your lowest quotations C.I.F. Vancouver.希望您报成本加运费、保险费到温哥华的最低价格。
4. Will you please send us your catalogue together with a detailed offer?请寄样品目录和详细报价。
5. We would appreciate your sending us the latest samples with their best prices.请把贵公司的最新样品及最优惠的价格寄给我们,不胜感激。
6. Your ad in today’s China Daily interests us and we will be glad to receive sampleswith your prices.对你们刊登在今天《中国日报》上的广告,我们很感兴趣。
如能寄来样品并附上价格,不胜欣慰。
7. Will you please inform us of the prices at which you can supply?请告知我们贵方能供货的价格。
8. If your prices are reasonable, we may place a large order with you.若贵方价格合理,我们可能向你们大量订货。
9. If your quality is good and the price is suitable for our market, we would considersigning a long-term contract with you.若质量好且价格适合我方市场的话,我们愿考虑与你方签署一项长期合同。
10. As there isa growing demand for this article, we have toaskyou for a specialdiscount.鉴于我方市场对此货的需求日增,务请你们考虑给予特别折扣。
11. We would appreciate your letting us know what discount you can grant if we giveyou a long-term regular order.若我方向你们长期订货,请告知能给予多少折扣,不甚感激。
12.PleasequoteyourlowestpriceCIFSeattleforeachofthefollowingitems,including our 5% commission.请就下列每项货物向我方报到西雅图的最低到岸价,其中包括我们百分之五的佣金。
CIFC5%13. Please keep us informed of the latest quotation for the following items.请告知我方下列货物的最低价格。
14. Mr. Smith is making an inquiry for green tea.史密斯先生正在对绿茶进行询价。
15. Now that we have already made an inquiry on your articles, will you please makean offer before the end of this month?既然我们已经对你们的产品进行了询价,请在月底前报价。
16. As a rule, we deliver all our orders within 3 months after receipt of the coveringletters of credit.一般来说,在收到相关信用证后三个月内我们就全部交货。
17. Please quote us your price for 100 units of Item 6 in your catalogue.请给我们提供你们产品目录册上100组6号产品的报价。
18. Those items are in the greatest demand in foreign markets.那些产品在国外市场上的需求量很大。
19. Would you please quote me your prices for the goods?你能报给我这些商品的价格吗?20. We have quoted this price based on careful calculations.这个报价是我们在精打细算的基础上得出来的。
报盘Offer报盘是指交易的一方提出有关交易的主要条件。
报盘也称发盘。
发盘可以从不同的角度分类:按形式可以将发盘分为口头发盘、书面发盘及形式发票;按发盘人不同可以将发盘分成卖方发盘offer(售货发盘)与买方发盘bid(购货发盘);按法律约束力不同可以将发盘分成实盘firmoffer(有法律约束力的发盘)与虚盘non-firm offer(无法律约束力的发盘)。
按照国际贸易惯例,一方所发实盘(要约)在有效期内被对方无条件接受(承诺),合同即告成立。
所以,报盘,特别是报实盘,是一件十分严肃的商业行为,具有重大的法律后果,必须认真对待。
第一要点:提及对方的来信,并指出要报盘的商品,第二要点:详细说明主要的交易条件,如规格、数量、包装、价格、交货期、及支付条件等,第三要点:期望进一步的合作。
The validity of the offer;eg. This offer isfirm/valid/ open/ good for …days.This offer is subject to your reply here by 11:00 am Beijing time, Friday, August10.This offer is subject to our final confirmation.This offer is subject to the goods being unsoldOffer在国际贸易中,可作报价解的除quote与quotation外,还有一个常用词,即offer.Offer作报盘解时,既可作名词用,也可作动词用。
Offer作名词用时,常与动词make, send, give等连用,后接介词for或on,或of,接for最普通,接on较少见,买方提及卖方的报盘时,即说到对方已报某货的盘或某数量的盘时,常用of。
如:Please make (send, give) us an offer for (或on)Walnuts.Your offer of wood oil is too high.(当然,在这若用for或on也对,但用of较好)。
Offer做动词时,可以不及物,如:We will offer as soon as possible.我方将尽早报盘。
也可以及物。
作及物动词用时,宾语可以是人,可以是物,也可以有双宾语。
We hope to be able to offer you next week.我们希望能于下周某一天向你方报盘。
We can offer various kinds of cotton piece goods.我们能报盘各式各样的棉布。
We can offer you Iron Nails at attractive prices.我们能以具有吸引力的价格向你报盘铁钉。
严格讲quote/quotation与offer不同,quote/quotation是报价,指某一商品的单价,offer是报盘,除单价外,还包括数量,交货期,付款方式等等。
另外,offer比较固定,卖方价格报出后,一般不能轻易变动,而quote/quotation则不同,卖方报价后,不受约束,可以根据情况略加调整。
尽管有区别,但各国商人则往往把这两个词混用。
这一点要特别注意。
另外,在使用时,还应注意下列习惯用法:Please offer us 500 Bicycles CIF London.Please quote us your lowest price for 500 Bicycles CIF London.注意:动词quote的基本用法:to quote sb. a price for sth.动词offer的基本用法:to offer sb. sth.Price合同中的价格条款包括单价(price)和总值(amount)。
表示单价用介词at.合同中的单价条款包括4个部分:计价货币、计量单位、贸易术语、单位价格金额。
报价时,这4个部分一定要完整,缺一不可。
凡价格中不包括佣金或折扣的,即是净价。
有时为了明确说明成交的价格是净价,在价格术语后可加注“净价”(NET)字样。
例如:US$35perdozenF.O.BnetShanghai每打F.O.B.净价上海35美元。
Subject to:subject to……视……而定,以……为条件。
如:This offer is subject to your reply being received by September 1.本盘9月1日前复到有效。
This offer is subject to prior sale.本盘以先卖为准。
This offer is subject to the goods being unsold.本盘以货物未售出为准。
因价格高而不能接受报盘……our end-usershere findyour price toohigh and outof line with the prevailingmarket level.……我方用户认为你方价格过高,与现行市场行情不一致。