接待国外客户常用英语小结

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接待国外客户常用的商务英语商务英语1.Excuse me. Are you Susan Davis from Western Electronics?对不起，你是来自西方电子公司的苏姗·戴卫斯吗？2.Yes, I am. And you must be Mr. Takeshita.是的，我就是，你一定是竹下先生吧。

3.Pardon me. Are you Ralph Meyers from National Fixtures?对不起，请问你是从国家装置公司来的雷夫·梅耶史先生吗？4.I"m Dennis. I am here to meet you today.我是丹尼斯，今天我到这里来接你。

5.I"m Donald. We met the last time you visited Taiwan.我是唐纳德，上次你来台湾时我们见过面。

6.I"m Edwin. I"ll show you to your hotel.我是爱德温，我带你去旅馆。

7.How was your flight? Was it comfortable?你坐的班机怎么样？还舒服吗？8.It was quite good. But it was awfully long.班机很好，就是时间太长了。

9.Did you have a good flight?你旅途愉快吗？10.Not really, I"m afraid. We were delayed taking off, and we encountered a lot of bad weather.不太好，我们起飞延误了，还遭遇了恶劣的气候。

11.How was your flight?你的航班怎样？12.Did you get any sleep on the plane?你在飞机上睡觉了吗？13.Mr. Wagner, do you have a hotel reservation?华格纳先生，你预订过旅馆吗？14.No, I don"t. Will it be a problem?不，我没有，会有困难吗？15.I don"t think so. I know several convenient hotels. Let me make some calls.我认为没有，我知道有几家便利旅馆，让我打几个电话。

接待国外客户常用英语小结接待国外客户常用英语小结社交招待1. Would like a glass of water? / can I get you a cup of Chinese red tea?/ How about a Coke?2. All right, let me make some. I’ll be right back.3. A cup of coffee would be great. Thanks.4. There are many places where we can eat. How about Cantonese food?5. I would like to invite you for lunch today.6. Oh, I can’t let you pay. It is my treat, you are my guest.7. May I propose that we break for coffee now?8. Excuse me. I’ll be right back9. Excuse me a moment.告别1. Wish you a very pleasant journey home? Have a good journey!2. Thank you very much for everything you have done us during your stay in China.3. It is a pity you are leaving so soon.4. I’m looking forward to seeing you again.5. I’ll see you to the airport tomorrow morning.6. Don’t forget to look me up if you are ever in FUZHOU. Have a nice journey!约会1. May I make an appointment? I‘d like to arrange a meeting to discuss our neworder.2. Let’s fix the time and the place of our meeting.3. Can we make it a little later?4. Do you think you could make it Monday afternoon? That would suit me better.5. Would you please tell me when you are free?6. I’m afraid I have to cancel my appointment.7. It looks as i f I won’t be able to keep the appointment we made.8. Will you change our appoint tomorrow at 10:00 to the day after tomorrow at the came time?9. Anytime except Monday would be all right.10. OK, I will be here, then.11. We’ll leave some evenings free, that is, if it is all right with you.品质1. We have a very strict quality controlling system, which promises that goods we produced are always of the best quality.2. You have got the quality there as well as the style.3. How do you feel like the quality of our products?4. The high quality of the products will secure their leading status in the market place.5. You must be aware that our quality is far superior to others.6. We pride ourselves on quality. That is our best selling point.7. As long as the quality is good. It is all right if the price is a bit higher.8. They enjoy good reputation in the world.9. When we compare prices, we must first take into account the quality of the products.10. There is no quality problem. Quality is something we never neglect.11. You are right. It is good in material, fashionable in design, and superb in workmanship.12. We deliver all our orders within one month after receipt of the covering letters of credit.13. Do you have specific request for packing? Here are the samples of packing available now, you may have a look.14. I wonder if you have found that our specifications meet your requirements. I’m sure the prices we submitted are competitive. Sample Text问好1. Good morning/afternoon/evening. /May I help you? /Anything I can do for you?2. How do you do? /How are you? / Nice to meet you.3. It’s a great honor to meet you./I have been looking forward to meeting you.4. Welcome to China.5. We really wish you’d have a pleasant stay here.6. I hope you’ll have a pleasant stay here. Is this your fist visit to China?7. Do you have much trouble with jet lag?机场接客1. Excuse me; are you Mr. Wilson from the International Trading Corporation?2. How do I address you?3. May name is Benjamin liu. I’m from the Fuzhou E-fashion Electronic Company. I’m here to meet you.4. We have a car an over there to take you to you hotel. Did you have a nice trip?5. Mr. David smith asked me to come here in his place to pick you up.6. Do you need to get back your baggage?7. Is there anything you would like to do before we go to the hotel?相互介绍1. Let me introduce my self. My name is Benjamin Liu, an Int’l salesman in the Marketing Department.2. Hello, I am Benjamin Liu, an Int’l salesman of FUZHOU E-FASHION ELECTRONIC COMPANY. Nice to meet you. /pleased to meet you. / It is a pleasure to meet you.3. I would like to introduce Mark Sheller, the Marketing department manager of our company.4. Let me introduce you to Mr. Li, general manager of our company.5. Mr. Smith, this is our General manage, Mr. Zhen, this is our Marketing Director, Mr.Lin. And this is our RD Department Manager, Mr. Wang.6. If I’m not mistaken, you must be Miss Chen from France.7. Do you remember me? Benjamin Liu from Marketing Department of PVC. We met several years ago.8. Is there anyone who has not been introduced yet?9. It is my pleasure to talk with you.10. Here is my business card. / May I give you my business card?11. May I have your business card? / Could you give me your business card?12. I am sorry. I can’t recall your name. / Could you tell me how to pronounce your name again?13. I’ am sorry. I have forgotten how to pronounce your name.小聊1. Is this your first time to China?2. Do you travel to China on business often?3. What kind of Chinese food do you like?4. What is the most interesting thing you have seen in China?5. What is surprising to your about China?6. The weather is really nice.7. What do you like to do in your spare time?8. What line of business are you in?9. What do you think about…? /What is your opinion?/What is your point of view?10. No wonder you’re so experienced.11. It was nice to talking with you. / I enjoyed talking with you.12. Good. That’s just what we want to hear.确认话意1. Could you say that again, please?2. Could you repeat that, please?3. Could you write that down?4. Could you speak a little more slowly, please?5. You mean…is that right?6. Do you mean..?7. Excuse me for interrupting you.给国外客户打电话1.我想和Auttapol先生通话.I would like to speak to Mr.Auttapol.2.我就是.Yes,this is he speaking.3.他不在.He is not in.4.稍等片刻.Wait a minute.5.找你的电话.A call for you.6.这儿没有人叫这个名字.There is nobody here by that name.7.对不起,我大概拨错号了.Sorry, I must have dailed the wrong number.8.电话占线.The line is busy.9.Attapol打来的电话,她找你.Auttapol is on the line. She wants to talk to you.10.我会给你打电话.I will give you a ring.11.没有人接电话.Nobody answers the phone.12.你知道我什么时候能找到他?Do you know what time I can reach him? 13.你愿意留个口信吗?Would you like to leave a message?14.要不要我转达口信?May I take a message for you?15.如果你愿意留下姓名和电话号码,我会让陈先生尽快给你回电话.If you leave your name and telephone number,I will have Mr.Chen call you back as soo as he is available.16.能不能请你告诉我你的办公和住宅电话号码?Could you please give me your office number and home number?17.别挂电话,我拿一支铅笔.Hold on a minute while I get a pencil.18.你可以每隔几天给我通一个电话,以便我们保持联系.You can telephone me every few days, and in that way we can keep in touch with each other.19.我一个上午都在给医生打电话,但没有接通过.I have been telephoning all morning, but I haven't been able to speak to the doctor.20.我们的电话打了一半突然断了.In the middle of our telephone coversation,wo were suddenly cut off.1.在看到来电显示如+19...等的电话时，第一时间准备好纸笔，方便记录.(这个是避免手忙脚乱)。

接待老外全程英语口语Receiving Foreign Guests: Essential English Phrases for Effective CommunicationReceiving foreign guests can be both exciting and nerve-wracking. To ensure effective communication, it is crucial to have a good command of English phrases and expressions. In this article, we will provide you with a comprehensive guide on how to welcome and communicate with foreign guests throughout their stay.1. Greeting and Welcome- "Good morning/afternoon/evening! Welcome to [name of establishment/location]! How may I assist you?"- "Hello! I'm [your name], and I'll be your guide/host for today. It's a pleasure to meet you!"- "Welcome to [name of establishment/location]! We're delighted to have you with us. How was your journey?"2. Introducing Yourself- "Allow me to introduce myself. My name is [your name], and I will be taking care of you during your stay."- "I'm the [position] here at [name of establishment], and I'm here to make your experience as pleasant as possible."- "Hi, I'm [your name]. I'm here to assist you with anything you may need during your visit."3. Offering Assistance- "Is there anything I can do to make your stay more comfortable?" - "Please don't hesitate to ask if you have any questions or need any assistance."- "If you need anything, whether it's information, directions, or recommendations, feel free to ask."4. Providing Directions- "To get to [location], go straight ahead until you reach the second intersection. Then, turn left/right, and it will be on your left/right side."- "The nearest restroom is located on the [floor or level]. Just take the elevator/stairs to get there."- "The [name of restaurant/shop] is on the [floor or level]. You can take the escalator to reach there."5. Asking for Preferences or Requirements- "Do you have any specific dietary requirements or allergies that we should be aware of?"- "Would you prefer a smoking or non-smoking room?"- "Is there anything in particular you would like to do or see during your stay?"6. Offering Recommendations and Suggestions- "If you're interested in exploring the local culture, I would recommend visiting [name of attraction/event]. It's a great way to immerse yourself in our traditions."- "For a taste of local cuisine, I highly suggest trying [name of dish/restaurant]. It's one of the best places in town!"- "If you enjoy shopping, there are several malls and markets nearby that offer a wide range of products."7. Resolving Issues or Complaints- "I apologize for the inconvenience. Let me see how I can resolvethis issue for you."- "Please allow me to investigate the matter and find a solution that meets your expectations."- "Your feedback is valuable to us. We will take immediate action to address your concerns."8. Farewell- "Thank you for choosing [name of establishment/location] for your stay. We hope you had a great experience, and we look forward to welcoming you back in the future."- "It was a pleasure having you as our guest. We hope your visit was enjoyable, and we wish you a safe journey home."- "On behalf of the team at [name of establishment], thank you for staying with us. Have a wonderful day!"Remember, effective communication is key when receiving foreign guests. By using these English phrases, you can provide excellent customer service and ensure a positive experience for your guests.。

接待外贸客人时的实用英语A: Good morning. I have an appointment with Mr. Smith at 9 o'clock. I'm very sorry I'm late. I was caught in traffic.早上好，我和Smith先生在9点钟有一个约会。

对不起，我迟到了，我碰到交通堵塞。

B: That's all right. Would you please go up to his office? It's Room No.8 on the sixth floor. Mr. Smith is expecting you.没关系，请到他的办公室去，好吗？他的办公室在6楼8号房间。

Smith先生正在等你。

A: Room 8, sixth floor？是6楼8号房间吗？B: Yes. The elevator is over there.是的，电梯在那儿。

接待客人（2）A: Good morning. Is this Mr. Brown's office?早上好！是Brown先生的办公室吗？B: Yes, that's right. Can I help you?是的，我能帮你忙吗？A: I have an appointment with Mr. Brown at 10 o'clock.我和Brown先生在10点钟有一个约会。

B: Your name, please, Sir?请问先生您的名字？A: Mark Clark.Mark Clark。

B: Just a moment. Oh, yes, Mr. Clark from Universal Trade Corporation. Would you please take a seat, Mr. Clark? I'll tell Mr. Brown you are here.等一下，对了，是环球贸易公司的Clark先生吧。

接待老外全程英语口语When it comes to receiving foreign guests, it is important to ensure excellent communication through English verbal skills. Here is an example of a script to assist in accommodating foreign guests in English:1. Greeting and Introduction:Hello and welcome! I hope you had a pleasant journey. My name is [Your Name], and I will be your guide/ host/ representative during your stay here. May I know your name, please?2. Small Talk:How was your flight/ trip? Did you have a comfortable journey? Is this your first time visiting [destination]? We are delighted to have you here!3. Offering Assistance:If you need any help throughout your visit, feel free to ask. I can assist you with anything from recommendations for sightseeing, local restaurants, transportation, and any other concerns you may have.4. Discussing the Itinerary:I would like to briefly go over our proposed itinerary for your stay. We have planned a variety of activities and attractions that reflect the unique culture and history of our city/ country. Please let me know if you have any specific preferences or if there is anything you would like to add or exclude from the itinerary.5. Transportation:We have arranged transportation for your convenience. We will have a car/ driver available to take you to different destinations, or we can arrange for a taxi or public transportation. Is there a specific mode of transportation you prefer?6. Hotel Accommodation:We have already made reservations for you at a [hotel name] in a deluxe room. It is a reputable hotel with comfortable amenities and a convenient location. I hope you find it to your liking. If you have any issues or special requests, please let me know, and I will assist you in resolving them.7. Meals and Dietary Restriction:Our cuisine offers a diverse range of flavors. Are you open to trying local dishes, or do you have any dietary restrictions that we should be aware of? We can make arrangements accordingly to ensure all your meals meet your requirements.8. Weather Conditions:The weather forecast for your stay predicts [weather conditions]. Please make sure to bring appropriate clothing for your comfort. If you need any advice on what to wear or any other information about the climate, please feel free to ask.9. Emergency Contact:In case of any emergency or if you need to reach me after our scheduled meetings, here is my contact information: [provide your contact details]. Please do not hesitate to contact me if you require any assistance.10. Closing Remarks:We are thrilled to have you here and hope that you have an unforgettable experience. Should you have any questions or concerns during your stay, please feel free to approach me at any time. Once again, welcome, and enjoy your time in [destination]! Remember, this script is only a reference, and it is essential to adapt your language and tone based on your own style and the particular needs of your guests.。

国外客户来访英语口语当国外客户来访时，英语口语交流中可能会涉及以下场景及表达：1. 欢迎与接待：1)"Good morning/afternoon/evening, Mr./Ms. [客户姓名]. Welcome to our company! I'm[你的名字], and I'll be your host today."2)"We've been looking forward to your visit for quite some time now. Please let me knowif there's anything you need during your stay."2. 介绍公司和产品：1)"Before we begin the tour, allow me to give you a brief introduction about our company.We specialize in..."2)"This is our product line that I mentioned earlier on the phone/email. It features..."3. 商务会谈：1)"Now, let's move onto the business agenda. We are keen to discuss potentialcollaborations and how we can mutually benefit from each other’s strengths."2)"Regarding the proposal we sent, do you have any questions or concerns?"4. 餐饮安排：1)"Lunch/dinner is arranged at [餐厅名称] which offers a fine selection of local cuisine.Would you like to head there now?"2)"Please feel free to make any dietary requests; we want to ensure your comfort duringyour stay."5. 告别与后续安排：1)"Thank you so much for visiting us today, Mr./Ms. [客户姓名]. We hope you found thistrip informative and worthwhile."2)"Our team will follow up with more detailed information and next steps after themeeting. Safe travels back home, and we look forward to future collaboration."6. 特殊情况应对：1)"If there are any issues or needs that arise during your visit, please don't hesitate toinform us immediately."2)"In case of changes to the schedule, we will keep you promptly updated."7. 关心与照顾：1)"Is everything to your satisfaction? Do you require assistance with transportation oraccommodation arrangements?"2)"How has your experience been so far? We value your feedback as it helps us improveour services."记得在交谈过程中保持礼貌、专业且热情的态度，并根据客户的文化背景进行适当调整。

接待国外客户常用英语小结（精选5篇）第一篇：接待国外客户常用英语小结接待国外客户常用英语小结社交招待1.Would like a glass of water? / can I get you a cup of Chinese red tea?/ How about a Coke?2.All right, let me make some.I’ll be right back.3.A cup of coffee would be great.Thanks.4.There are many places where we can eat.How about Cantonese food?5.I would like to invite you for lunch today.6.Oh, I can’t let you pay.It is my treat, you are my guest.7.May I propose that we break for coffee now?8.Excuse me.I’ll be right back9.Excuse me a moment.告别1.Wish you a very pleasant journey home? Have a good journey!2.Thank you very much for everything you have done us during your stay in China.3.It is a pity you are leaving so soon.4.I’m looking forward to seeing you again.5.I’ll see you to the airport tomorrow morning.6.Don’t forget to look me up if you are ever in FUZHOU.Have a nice journey!约会1.May I make an appointment? I‘d like to arrange a meeting to discuss our new order.2.Let’s fix the time and the place of our meeting.3.Can we make it a little later?4.Do you think you could make it Monday afternoon? That would suit me better.5.Would you please tell me when you are free?6.I’m afraid I have to cancel my appointment.7.It looks as ifI won’t be able to keep the appointment we made.8.Will you change our appoint tomorrow at 10:00 to the day after tomorrow at the came time?9.Anytime except Monday would be all right.10.OK, I will be here, then.11.We’ll leave some evenings free, that is, if it is all right with you.品质1.We have a very strict quality controlling system, which promises that goods we produced are always of the best quality.2.You have got the quality there as well as the style.3.How do you feel like the quality of our products?4.The high quality of the products will secure their leading status in the market place.5.You must be aware that our quality is far superior to others.6.We pride ourselves on quality.That is our best selling point.7.As long as the quality is good.It is all right if the price is a bit higher.8.They enjoy good reputation in the world.9.When we compare prices, we must first take into account the quality of the products.10.There is no quality problem.Quality is something we never neglect.11.You are right.It is good in material, fashionable in design, and superb in workmanship.12.We deliver all our orders within one month after receipt of the covering letters of credit.13.Do you have specific request for packing? Here are the samples of packing available now, you may have a look.14.I wonder if you have found that our specifications meet your requirements.I’m sure the prices we submitted are competitive.Sample Text问好1.Good morning/afternoon/evening./May I help you? /Anything I can do for you?2.How do you do? /How are you? / Nice to meet you.3.It’sa great honor to meet you./I have been looking forward to meeting you.4.Welcome to China.5.We really wish you’d have a pleasant stay here.6.I hope you’ll have a pleasant stay here.Is this your fist visit to China?7.Do you have much trouble with jet lag? 机场接客1.Excuse me;are you Mr.Wilson from the International Trading Corporation?2.How do I address you?3.May name is Benjamin liu.I’m from the Fuzhou E-fashion Electronic Company.I’m here to meet you.4.We have a car an over there to take you to you hotel.Did you have a nice trip?5.Mr.David smith asked me to come here in his place to pick you up.6.Do you need to get back your baggage?7.Is there anything you would like to do before we go to the hotel?相互介绍1.Let me intr oduce my self.My name is Benjamin Liu, an Int’l salesman in the Marketing Department.2.Hello, I am Benjamin Liu, an Int’l salesman of FUZHOU E-FASHION ELECTRONIC COMPANY.Nice to meet you./pleased to meet you./ It is a pleasure to meet you.3.I would like to introduce Mark Sheller, the Marketing department manager of our company.4.Let me introduce you to Mr.Li, general manager of our company.5.Mr.Smith, this is our General manage, Mr.Zhen, this is our Marketing Director, Mr.Lin.And this is our RD Department M anager, Mr.Wang.6.If I’m not mistaken, you must be Miss Chen from France.7.Do you remember me? Benjamin Liu from Marketing Department of PVC.We met several years ago.8.Is there anyone who has not been introduced yet?9.It is my pleasure to talk with you.10.Here is my businesscard./ May I give you my business card?11.May I have your business card? / Could you give me your business card?12.I am sorry.I can’t recall your name./ Could you tell me how to pronounce your name again?13.I’ am sorry.I have forgot ten how to pronounce your name.小聊1.Is this your first time to China?2.Do you travel to China on business often?3.What kind of Chinese food do you like?4.What is the most interesting thing you have seen in China?5.What is surprising to your about China?6.The weather is really nice.7.What do you like to do in your spare time?8.What line of business are you in?9.What do you think about…? /What is your opinion?/What is your point of view?10.No wonder you’re so experienced.11.It was nice to talking with you./ I enjoyed talking with you.12.Good.That’s just what we want to hear.确认话意1.Could you say that again, please?2.Could you repeat that, please?3.Could you write that down?4.Could you speak a little more slowly, please?5.You mean…is that right?6.Do you mean..?7.Excuse me for interrupting you.第二篇：接待国外客户常用英语小结接待国外客户常用英语小结问好1.Good morning/afternoon/evening./May I help you? /Anything I can do for you?2.How do you do? /How are you? / Nice to meet you.3.It’s a great honor to meet you./I have been looking forward to meeting you.4.Welcome to China.5.We really wish you’d have a pleasant stay here.6.I hope you’ll have a pleasant stay here.Is this your fist visit to China?7.Do you have much trouble with jet lag? 机场接客1.Excuse me;are you Mr.Wilson from the International Trading Corporation?2.How do I address you?3.May name is Benjamin liu.I’m from the Fuzhou E-fashion Electronic Company.I’m here to meet you.4.We have a car an over there to take you to you hotel.Did you have a nice trip?5.Mr.David smith asked me to come here in his place to pick you up.6.Do you need to get back your baggage?7.Is there anything you would like to do before we go to the hotel? 相互介绍1.Let me introduce my self.My name is Benjamin Liu, an Int’l salesman in the Marketing Department.2.Hello, I am Benjamin Liu, an Int’l salesman of FUZHOU E-FASHION ELECTRONIC COMPANY.Nice to meet you./pleased to meet you./ It is a pleasure to meet you.3.I would like to introduce Mark Sheller, the Marketing department manager of our company.4.Let me introduce you to Mr.Li, general manager of our company.5.Mr.Smith, this is our General manage, Mr.Zhen, this is our Marketing Director, Mr.Lin.And this is our RD Department Manager, Mr.Wang.6.If I’m not mistaken, you must be Miss Chen from France.7.Do you remember me? Benjamin Liu from Marketing Department of PVC.We met several years ago.8.Is there anyone who has not been introduced yet?9.It is my pleasure to talk with you.10.Here is my business card./ May I give you my business card? 11.May I have your business card? / Couldyou give me your business card? 12.I am sorry.I can’t recall your name./ Could you tell me how to pronounce your name again?13.I’ am sorry.I have forgotten how to pronounce your name.小聊1.Is this your first time to China?2.Do you travel to China on business often?3.What kind of Chinese food do you like?4.What is the most interesting thing you have seen in China?5.What is surprising to your about China?6.The weather is really nice.7.What do you like to do in your spare time?8.What line of business are you in?9.What do you think about…? /What is your opinion?/What is your point of view? 10.No wonder you're so experienced.11.It was nice to talking with you./ I enjoyed talking with you.12.Good.That's just what we want to hear.确认话意1.Could you say that again, please?2.Could you repeat that, please?3.Could you write that down?4.Could you speak a little more slowly, please?5.You mean…is that right?6.Do you mean..?7.Excuse me for interrupting you.社交招待1.Would like a glass of water? / can I get you a cup of Chinese red tea? / How about a Coke?2.All right, let me make some.I’ll be right back.3.A cup of coffee would be great.Thanks.4.There are many places where we can eat.How about Cantonese food?5.I would like to invite you for lun ch today.6.Oh, I can’t let you pay.It is my treat, you are my guest.7.May I propose that we break for coffee now?8.Excuse me.I’ll be right back9.Excuse me a moment.告别1.Wish you a very pleasant journey home? Have a good journey!2.Thank you very much for everything you have done us during your stay in China.3.It is a pity you are leaving so soon.4.I’m looking forward to seeing you again.5.I’ll see you to the airport tomorrow morning.6.Don’t forget to look me upif you are ever in FUZHOU.Have a nice journey!约会1.May I make an appointment? I‘d like to arrange a meeting to discuss our new order.2.Let’s fix the time and the place of our meeting.3.Can we make it a little later?4.Do you think you could make it Monday afternoon? That would suit me better.5.Would you please tell me when you are free?6.I’m afraid I have to cancel my appointment.7.It looks as if I won’t be able to keep the appointment we made.8.Will you change our appoint tomorrow at 10:00 to the day after tomorrow at the came time?9.Anytime except Monday would be all right.10.OK, I will be here, then.11.We'll leave some evenings free, that is, if it is all right with you.品质1.We have a very strict quality controlling system, which promises that goods we produced are always of the best quality.2.You have got the quality there as well as the style.3.How do you feel like the quality of our products?4.The high quality of the products will secure their leading status in the market place.5.You must be aware that our quality is far superior to others.6.We pride ourselves on quality.That is our best selling point.7.As long as the quality is good.It is all right if the price is a bit higher.8.They enjoy good reputation in the world.9.When we compare prices, we must first take into account the quality of the products.10.There is no quality problem.Quality is something we never neglect.11.You are right.It is good in material, fashionable in design, and superb in workmanship.12.We deliver all our orders within one month after receipt of the covering letters of credit.13.Do you have specific request for packing? Here are the samples of packing available now, you may have a look.14.I wonder if you have found that our specifications meet your requirements.I’m sure the prices we submitted arecompetitive.I've come to make sure that your stay in Beijing is a pleasant one.我特地为你们安排使你们在北京的逗留愉快。

商务接待英语口语——轻松应对外宾，展现专业素养一、基本问候与介绍1. 问候It's a pleasure to meet you.（很高兴见到您。

）How was your trip/instrument/flight?（您的旅途/火车/航班怎么样？）2. 自我介绍My name is [Your Name], I'm the [Your Position] of [Company Name].（我是[您的名字]，我是[公司名称]的[您的职位]。

） Allow me to introduce myself, I'm [Your Name] from [Department Name].（请允许我自我介绍一下，我是[部门名称]的[您的名字]。

）二、接待外宾时的常用表达1. 询问需求Is there anything I can help you with?（有什么我能帮助您的吗？）Can I get you something to drink, such as coffee or tea?（需要我给您倒点喝的吗，比如咖啡或茶？）2. 引导参观This way, please.（请这边走。

）Let me show you around our office/factory/showroom.（让我带您参观一下我们的办公室/工厂/展厅。

）We're very proud of our [facility/technology/product].（我们非常自豪我们的[设施/技术/产品]。

）3. 商务洽谈Shall we begin our meeting now?（我们现在开始会议好吗？） I'd like to discuss the terms of our cooperation.（我想讨论一下我们合作的条款。

）We're looking forward to working with you.（我们期待与您合作。

接待外宾服务常用英语第一篇：接待外宾服务常用英语收集了绝大部分常用接待语境，前部分英文介绍和各种接待用语，后部分中文介绍如何接待外宾的到来，欢迎广大英文工作者采纳！接待服务常用英语一、欢迎和问候语：1、Good morning(afternoon, evening), sir(madam)早上（下午、晚上）好，先生（夫人）。

2、How do you do?您好！（初次见面）Glad to meet you.很高兴见到您。

3、How are you?您好吗？ Fine, Thanks.And you ?很好，谢谢。

您好吗？4、Welcome to our hotel(restaurant , shop).欢迎到我们宾馆（餐厅、商店）来。

5、Wish you a most pleasant stay in our hotel.愿您在我们宾馆过得愉快。

6、I hope you will enjoy your stay with us.希望您在我们宾馆过得愉快。

（客人刚入店时）I hope you are enjoying your stay with us.希望您在我们宾馆过得愉快。

（客人在饭店逗留期间）I hope you have enjoyed your stay with us.希望您在我们宾馆过得愉快。

（客人离店时）7、Have a good time!祝您过得愉快！二、电话用语：8、hotel , front desk.Can I help you?**饭店，前厅。

您找谁？9、Sorry, I've dialed the wrong number.对不起，我拨错号了。

10、May I speak to your general manager?能和你们总经理说话吗？ Speaking.我就是。

11、Sorry, he is not in at the moment.对不起，他现在不在。