国际酒店餐厅经理岗位职责(中英文详尽版)

酒店岗位职位原则中英文阐明General Manager 总经理Deputy General Manager 副总经理Asst. to General Manager 总经理助理Financial Controller 财务总监Deputy Financial Controller 财务副总监Director of Rooms Division 房务总监Director of Sales & Marketing 市场营销总监Director of F&B 餐饮总监Director of Engineering 工程总监Chief Accountant 总账会计Food & Beverage Manager 餐饮部经理Executive Chef 行政总厨IT Manager IT 经理Purchasing Manager 采购经理Human Resources Manager 人力资源经理Training Manager 培训经理Front Office Manager 前厅部经理Executive Housekeeper 行政管家Security Manager 保安部经理Administration Assistant 行政助理Cost Controller 成本控制经理Sales Manager 销售经理PR Manager 公关经理F&B Outlet Manager (Beverage Manager, Café Manager, Chinese Restaurant Manager, Banquet Manager)餐饮部营业部门经理（酒吧经理，西餐厅经理，中餐厅经理，宴会经理），F& B Manager 餐饮经理Chief Steward 管事部经理Kitchen Chef (Western Chef, Sous Chef, Pastry Chef, Chinese Chef)营业部门厨师（西厨房厨师长，副厨师长，饼房厨师长，中厨房厨师长），Guest Service Manager 来宾服务经理Laundry Manager 洗衣房经理Engineering Duty Manager 工程部值班经理Western Sous Chef 西厨房副厨师长HR Officer 人事专人Training Officer 培训专人GSM-Service Center 来宾服务经理－服务中心Pastry Chef 饼房厨师长Staff Canteen Supervisor 员工餐厅主管(Accountable for the quality of all work performed within their area of responsibility, including management Shift Leader,)（责任所在区域旳所有工作体现及质量，包括管理领班）Translator 翻译员Account Payable 应付Account Receivable Supervisor 应收主管Purchasing Officer 采购员Income Audit Supervisor 收益审计Cashier Supervisor 收银主管Engineering Section Supervisor, 工程部区域主管Staff Canteen Chef 员工餐厅厨师长Sales Executive 销售助理Reservation Supervisor 预订部主管F&B Secretary 餐饮部秘书F&B Outlet Supervisor 餐饮部各餐厅主管Stewarding Supervisor 管事部主管Chef De Partie 厨房主管Front Desk Supervisor 前台主管GSO Supervisor 来宾服务主管Executive Floor Supervisor 行政楼层主管Bell Supervisor 行李房主管Housekeeping Supervisor (Floor Supervisor, PA Supervisor, Laundry Supervisor, U&L Supervisor)客房部主管（楼层主管，公共区域主管，洗衣房主管，布草制服房主管）Security Supervisor, General Cashier 保安部主管，总出纳(Possess specialized skills staff)拥有专业技能和行业认证Purchasing Assistant 采购助理Engineering Senior Skilled Worker 工程部高级技工Storekeeper 库管员Artist 美工Reservation Clerk 预定员F&B Outlet Captain 餐饮部各营业部门领班F&B Hostess 餐饮部领位GSO-Reception 前台接待Operator 总机接线员Driver 司机Bell Captain 行李房领班(Basic manual duties across all work areas)所有工作区域旳基本工作职责Clerk 文员Cashier 收银员Engineering Staff 工程部一般技工Staff Canteen Cook 员工餐厅厨师F&B Service Staff 餐饮部服务员Bartender 吧员Baker 面点师F&B Kitchen Cook 餐饮部厨师Bellman 行李生Room Attendant 楼层服务员Security Guard 保安Kitchen Helper 餐饮部厨房帮工PA Attendant 公区服务员Steward 管事员Cafeteria Attendant 员工餐厅服务员Laundry Attendant (Washer, Presser, etc.) 洗衣房服务员Linen Room Attendant 布草房服务员。

西餐厅经理岗位职责_岗位职责【精品文档】英文回答：As the Restaurant Manager, I am responsible for the overall operation of the restaurant, ensuring that it runs smoothly and profitably. My responsibilities include:Planning and developing menus, ensuring that they arein line with the restaurant's concept and target market.Ordering and managing inventory, ensuring that the restaurant has the necessary ingredients and supplies tomeet customer demand.Hiring, training, and supervising staff, ensuring that they are well-trained and motivated to provide excellent customer service.Managing the restaurant's budget, ensuring that it is operated profitably.Marketing and promoting the restaurant, attracting new customers and building relationships with existing ones.Maintaining a clean and safe environment, ensuringthat the restaurant meets all health and safety regulations.Resolving customer complaints, ensuring that customers are satisfied with their experience.For example, I recently developed a new menu that featured seasonal ingredients and lighter, healthier dishes. This menu has been very well-received by our customers, and has helped to increase our sales. I also recently hired and trained a new team of servers who are passionate about providing excellent customer service. This has resulted in increased customer satisfaction and positive feedback.中文回答：作为餐厅经理，我负责餐厅的整体运营，确保其平稳且有利可图地运行。

餐厅总经理Restaurant General Manager岗位职责餐厅总经理是一家餐厅的最高领导，他或她要负责管理所在餐厅的日常运营和管理，保证餐厅的经营和管理达到最佳状态，达到盈利和客户满意的目的。

餐厅总经理的主要职责包括以下内容：1. 带领餐厅团队餐厅总经理必须有很好的领导力，能够带领团队快速适应不同的工作环境和工作需求。

她或他要定期安排员工工作任务，管理员工放假，推荐晋升或降职，制定培训计划等。

总经理还需要鼓励员工，提高他们的积极性、创造力和责任感。

2. 确保餐厅经营状况良好餐厅总经理要负责制定餐厅经营策略，包括开发新餐品、推广餐厅、营销活动、预算及成本控制等方面。

总经理需要了解顾客需求，制定策略，计划销售、外卖和配送营业等活动以迎合不同目标市场。

同时，总经理需要管理餐饮库存的工作，确保食品的质量和安全，并检查财务运营状况以保证餐厅体验的完美度。

3. 维护合理的人际关系总经理必须维护良好的人际关系,与工作伙伴、客户、社区和其他各种利益相关者建立和维护良好的关系，特别是与高层级员工和产权人关系要紧密。

他或她应参与相关会议，会面并宣传餐厅的经营理念和重点。

此外，总经理还要关注市场数据、新的趋势和消费者反馈，并采取积极的行动来应对任何挑战。

4. 确保良好的客户体验餐厅经理需要确保餐厅的客户体验最佳。

她或他必须深入了解餐厅消费者的需求，提供符合市场需求的产品和服务，以满足客户的需求，同时加强品牌认知。

他们需要营造一种友好和温暖的环境，以使客户愉快和回头光顾。

总经理需要确保设施保持良好的状态，保持一流卫生和安全标准，并提供优质的服务和优质的食品和饮料等项目，以满足客户需求。

5. 推广餐厅品牌餐厅总经理需要建立广泛的联络网，与住宿的公司，出租车公司，当地机构和政府等建立友好的合作关系。

可以开展宣传活动，广泛宣传，增加品牌认知度。

总经理还建议与客户建立全方位的联系，了解市场趋势与新技术，以便餐厅能够适应不断变化的市场环境。

Restaurant Manager Responsibility 餐厅经理的工作职责Report to: General Manager总经理Position Overview: Management of the day to day operation of F&B Department, Telephones, and Night Audit functions, plus liaison with Kitchen Department. Ensuring that service standards are maintained in these areas, profitability maximized and customer’s needs met.管理餐饮部日常运营，与厨房部密切合作以保证各部分的服务标准，利润最大化和满足客人需求。

Responsibilities:üManagement of the F&B Department operation to achieve a reputation as a market leader inindividualized customer focused service in the Restaurant locality.管理餐饮部的运营以达到市场领先地位。

üResponsible for marketing and sales activities during the period of pre-opening and operation to maximize the effect of Restaurant’s brand and earnings.负责餐厅的销售以及市场推广活动，使酒店的品牌效应以及收入最大化。

üEffective supervision of all guest arrivals and departures, follow set procedures and are customer focused.有效的流程管理以确保所有客人的登记和结账都符合规定程序，并关注客人感受。

酒店前厅经理工作岗位描述JOB TITLE: Front Office Manager职位：前厅部经理AREA/DEPARTMENT: Rooms Division / Front Office部门：房务部/前厅JOB BAND: 4职位级别：4HOTEL LEVEL: I - V酒店级别：5REPORTS TO: Director Rooms/ Rooms Division Manager/ Hotel Manager/Resident Manager/ General Manager汇报于：房务总监/房务部经理/酒店经理/驻店经理/总经理POSITIONS SUPERVISED:Asst. Front Office Manager / Duty Manager / Business CentreManager / Chief Concierge/ Night Manager / Guest RelationsManager / Telephone Services Manager and Operators直接下属：助理前厅部经理/值班经理/商务中心经理/礼宾部经理/夜班经理/客户关系经理/电话服务经理JOB SCOPE:To manager the operations of the Front Office Department byensuring product quality standards are met and that optimum serviceis provided to all hotel guests according to the hotel’s andInterContinental Hotels Group business objectives. To perform thehuman resource function in ensuring staff selection, training,counseling and recognition programs are adhered to in order tomaximize performance standards and to adhere to guest servicestandards in order to maximize guest satisfaction. Promotes thedesired work culture around the five core values of Trust, Integrity,Respect, One Team and Service of the InterContinental HotelsGroup and the brand ethos.工作范围：管理前厅部运行，确保产品质量和对客服务达到酒店和洲际酒店集团的业务指标。

西餐厅经理岗位职责_岗位职责【精品文档】英文回答：As a restaurant manager, my responsibilities include overseeing the daily operations of the restaurant, managing the staff, and ensuring that the highest level of customer service is provided. I am also responsible for creatingwork schedules, ordering supplies, and maintaining theoverall cleanliness and organization of the restaurant.One of my main duties is to ensure that the kitchen and wait staff are working efficiently and effectively. This involves training new employees, providing ongoing support and guidance, and addressing any issues or concerns thatmay arise. For example, if a customer complains about the service or food quality, it is my responsibility to investigate the matter and take appropriate action toresolve the issue.In addition to managing the staff, I am alsoresponsible for creating and implementing marketing and promotional strategies to attract new customers and retain existing ones. This may involve organizing special events, creating social media campaigns, and working with local businesses to cross-promote our restaurant.Furthermore, I am in charge of monitoring the financial performance of the restaurant, including analyzing sales data, managing budgets, and implementing cost-saving measures. For instance, I may negotiate with suppliers to secure better pricing on ingredients or adjust menu pricesto maximize profitability.Overall, my role as a restaurant manager is to ensure that the restaurant operates smoothly and efficiently while providing exceptional service to our customers.中文回答：作为餐厅经理，我的职责包括监督餐厅的日常运营，管理员工，并确保提供最高水平的客户服务。

Restaurant Manager 餐厅经理岗位职责
餐厅经理岗位职责：
1.负责餐厅的日常管理工作，包括人员管理、卫生管理、财务
管理等。

2.制定餐厅营销策略和计划，制定销售目标并实现。

3.负责菜品管理，维护和改进餐厅菜品品质和口碑，及时调整
餐厅产品，使之符合市场需求。

4.协助厨师长制定菜品方案，并对菜品的做法、味道、色泽、
分量等进行把控，确保菜品的品质和口感。

5.负责餐厅员工的培训和管理，组织岗前培训、岗位培训、技
术培训等，提高员工的综合素质。

6.负责制定员工排班计划，确保餐厅正常运营，员工工作时间
与工作内容的协调。

7.负责维护和管理餐厅设施、设备、工具等，确保餐厅的正常
运营。

8.负责对餐厅营业状况进行监控和分析，及时发现问题并提出
解决方案，为餐厅的长期发展提供有力支持。

9.与餐厅下属部门紧密配合，密切沟通、协调，做好各项工作。

10.对不合格的食品、不良行为等情况实施有效的处理和管理，
确保餐厅规范经营。

11.根据公司安排，完成其他工作任务。

总的来说，餐厅经理是餐厅的管理者，需要管理整个餐厅的运
营工作，从制定策略、营销、管理员工、菜品管理、设施维护等方
面进行全面管控，不断提高餐厅的综合素质和经营水平。

饭店经理的职责英文作文As a restaurant manager, there are manyresponsibilities that come with the job. From ensuring customer satisfaction to managing finances and staff, a restaurant manager must wear many hats to ensure the success of the establishment.First and foremost, a restaurant manager mustprioritize customer satisfaction. This means ensuring that the food is of high quality, the service is prompt and friendly, and the atmosphere is welcoming and comfortable.A manager must be able to handle customer complaints and resolve any issues that arise in a timely and professional manner.In addition to customer satisfaction, a restaurant manager must also be responsible for managing finances. This includes budgeting for food and supplies, tracking expenses, and ensuring that the restaurant is profitable. A manager must also be able to analyze financial data andmake decisions based on that data to improve the restaurant's financial performance.Another important responsibility of a restaurant manager is managing staff. This includes hiring and training new employees, scheduling shifts, and ensuring that the staff is working efficiently and effectively. A manager must also be able to handle any conflicts that arise between staff members and ensure that everyone is working together as a team.Finally, a restaurant manager must also be responsible for maintaining a safe and sanitary environment. This includes ensuring that all food is prepared and stored properly, that all equipment is in good working order, and that the restaurant is clean and free of any potential hazards.In conclusion, being a restaurant manager is a challenging and multifaceted job that requires a diverse skill set. From customer satisfaction to financial management, staff management, and safety, a restaurantmanager must be able to handle a wide range of responsibilities to ensure the success of the establishment.。

西餐厅经理岗位职责_岗位职责【精品文档】英文回答：As a restaurant manager in a Western restaurant, my responsibilities are diverse and challenging. One of mymain duties is to oversee the daily operations of the restaurant, ensuring that everything runs smoothly and efficiently. This includes managing the staff, creatingwork schedules, and handling customer complaints and concerns.I am also responsible for hiring and training new employees, making sure they understand the restaurant's policies and procedures. For example, I recently hired anew server and spent time training them on how to provide excellent customer service and upsell menu items. It's important to me that all of my staff are well-trained and knowledgeable about the menu and wine list.Another crucial aspect of my job is to monitor therestaurant's financial performance and make strategic decisions to improve profitability. This involves analyzing sales data, controlling costs, and implementing marketing strategies to attract more customers. For instance, I recently noticed a decrease in dessert sales and decided to introduce a new dessert special, which resulted in a significant increase in dessert orders.In addition, I am in charge of maintaining high standards of cleanliness and hygiene in the restaurant. This includes conducting regular inspections of the kitchen and dining areas, as well as ensuring that all food safety regulations are being followed. I believe that a clean and well-maintained restaurant is essential for creating a positive dining experience for our customers.Furthermore, I work closely with the chef to develop and update the menu, taking into consideration customer preferences and food trends. For example, I recently collaborated with the chef to introduce a new vegan-friendly menu, which has been well-received by our customers and has attracted a new demographic to therestaurant.Overall, being a restaurant manager in a Western restaurant requires a combination of leadership, problem-solving, and customer service skills. It's a fast-paced and dynamic role that requires me to be adaptable and proactive in order to ensure the success of the restaurant.中文回答：作为西餐厅的经理，我的责任是多样化且具有挑战性的。

西餐厅岗位职责中英文版岗位职责内容：一，西餐经理1. Responsible for staff scheduling and payroll cost to ensure adequate coverage according to established practices and maximize on labor potential; Plans work assignments based on room occupancy forecast, Event orders group meal arrangements and VIP list. Adjust schedules to meet emergencies, coordinates with other managers regarding emergency staffing.负责员工的工作安排及工资成本，以确保足够的人员完成工作，最大限度的利用现有的劳动力。

根据预测、宴会预定、团体餐安排及重要客人的人数来安排工作。

如遇到紧急情况，要做好相应地改动，并与其它经理协调好工作。

2. Maintains proper records of Sales, guest complaints, solutions and all concerns pertaining to personnel or equipment in appropriate logbooks for reference.做好销售，客人投诉、解决办法及相关人员、设备的记录。

3. Maintains established par stock for operating supplies to ensure smooth operation.要保持足够的存货以确保本部的正常运营。

4. Make frequent suggestions to Management in reference to improvement of general operation, F&B promotions, cost control and profitability.给领导提出建议，以提高工作效率，促进销售，并达到增源节支的目的。

酒店餐饮服务经理岗位职责（中英文）职责概述（Job Description）•中文：酒店餐饮服务经理负责管理和协调酒店餐饮部门的日常运营，确保提供高质量的餐饮服务，满足客人的需求和期望。

•英文：The Hotel Food & Beverage (F&B) Service Manager is responsible for managing and coordinating the daily operations of the hotel’sF&B department, ensuring the provision of high-quality food and beverage services that meet guest needs and expectations.主要职责（Primary Responsibilities）1.中文：负责规划，组织，执行餐饮部门的工作计划，并监督团队成员的工作表现。

英文：Plan, organize, and execute work plans for the F&B department, while supervising the performance of team members.2.中文：确保所有餐饮服务符合卫生和安全标准，并与相关部门合作，确保顺利的运营。

英文：Ensure all F&B services comply with hygiene and safety standards, while collaborating with relevant departments to ensure smooth operations.3.中文：制定并执行餐饮部门的预算，控制成本，并做出相应的调整，以确保盈利目标的达成。

英文：Develop and implement budgets for the F&B department, control costs, and make necessary adjustments to achieve profitability goals.4.中文：招募，培训和管理餐饮服务团队，确保员工具备所需的技能和知识，提供高质量的服务。

酒楼楼面经理岗位职责英文回答：As a floor manager in a restaurant, my responsibilities are varied and dynamic. I am in charge of overseeing the overall operations of the restaurant's floor, ensuring that everything runs smoothly and efficiently. Here are some of the key tasks and duties that I am responsible for:1. Supervising and managing the floor staff: I am responsible for hiring, training, and scheduling the floor staff, including servers, hosts, and bussers. I ensure that they are well-trained and provide excellent customer service.2. Monitoring and maintaining the dining area: I am responsible for ensuring that the dining area is clean, organized, and properly set up. This includes overseeing table assignments, managing reservations, and ensuring that the overall ambiance is welcoming and comfortable forguests.3. Handling customer complaints and resolving issues: As a floor manager, I am the point of contact for customers who have complaints or issues. I handle these situations professionally and efficiently, ensuring that thecustomer's concerns are addressed and resolved to their satisfaction.4. Ensuring food quality and presentation: I work closely with the kitchen staff to ensure that the food is prepared and presented according to the restaurant's standards. I conduct regular quality checks and address any issues that may arise.5. Managing inventory and supplies: I am responsiblefor overseeing the inventory of restaurant supplies, such as cutlery, glassware, and linens. I ensure that we have enough stock and order more when necessary.6. Collaborating with other departments: I work closely with other departments, such as the kitchen and the bar, toensure smooth coordination between front and back of house operations. This includes communicating special requests from customers and coordinating special events or promotions.7. Training and development: I am responsible for providing ongoing training and development opportunities for the floor staff. This includes conducting regular training sessions, coaching staff members, and identifying areas for improvement.Overall, my role as a floor manager is to ensure that the restaurant's floor operations are running smoothly and that customers have a positive dining experience. I strive to create a welcoming and efficient environment for both staff and guests.中文回答：作为一名酒楼楼面经理，我的职责是多样且动态的。

酒店各部门职位中英对照第一篇：酒店各部门职位中英对照酒店各部门职位（中英文对照）董事长Board Chairman(Director)董事总经理Managing Director 经济师Economist 首席会计师Chief Accountant 总经理General Manager 副总经理Deputy General Manager(Vice)驻店经理Resident Manager 总经理行政助理Executive Assistant Manager 总经理秘书Executive Secretary 总经理室Executive Office(G.M office)机要秘书Secretary 接待文员Clerk 副总经理Vice General Manager 总经理助理Assistant to General Manager 总经理秘书Secretary to General Manager 行政秘书Executive Secretary 人力资源部Human Resources Division 人事部Personnel Department 培训部Training Department 质检部Quality Inspection Department 员工关系部Staffing Relationship Department 人力资源开发总监Director of Human Resources 人事培训经理 P&T Manager 人事部经理Personnel Manager 培训部经理Training Manager 质检部经理Quality Inspection Manager 人事主任Personnel Officer 福利劳资员Payroll Clerk 培训主任Training Officer 行政部主任Executive Officer 秘书Secretary 员工事务长Staff Purser 车队队长 Driver Captain Chief Driver 员工宿舍管理员Dormitory Keeper 员工餐厅勤杂工Staff Restaurant Cleaner 司机Driver 更衣室管理员：Staff Lockers Rooms Keeper 翻译兼英语教师：English Translator & Teacher 计划财务部Finance and Accounting Division 财务部Accounting Department 成本部Cost-control Department 采购部Purchasing Department 审计部Auditor Department 财务总监Financial Controller(Director of Finance)财务部经理Chief Accountant 成本部经理Cost Control manager 结帐经理Cashier Manager 信用审计经理Credit Manager 采购部经理Purchasing Manager 采购部主管Purchasing Officer 总出纳ChiefCashier 仓储领班 Store Room Captain 营业点结帐领班F&B Cashier Captain 总台结帐领班F/O Cashier Captain 夜审计员 Night Auditor 信用管理员Credit Clerk 应收款管理员A/R Clerk 往来款结算员Accounting Clerk 收入费用结算员Accounting Clerk 成本核算员Cost Clerk 验货员Receiving Clerk 信息管理员Information System Clerk 文员Secretary 食品采购员Purchasing ClerkMaterial 食品保管员Storeroom KeepMaterial 餐厅收款员 F&B Cashier 总台收款员F/O Cashier市场营销部Sales & Marketing Division 销售部Sales Department 公关部Public Relation Department 市场营销总监Director of Sales and Marketing 销售部经理Director of Sales 公关经理Public Relation Manager 宴会销售经理Banquet Sales Manager 销售经理Sales Manager 宴会销售主任Banquet Sales Officer 销售主任Sales Officer 高级销售代表 Senior Sales Executive 销售代表Sales Executive 公关代表P.R.Representative 公关部经理Public Relation Manager 公关部主任Public Relation Supervisor 高级客户经理Senior Account Manager 资深美工Senior Artist 美工Artist 销售部联络主任Sales Coordinator房务部Room Division 前厅部Front Office Department 客房部（管家部）Housekeeping Department 预订部Reservation Department 宾客关系主任Guest Relation Officer 资深销售中心预订员Sales Center Senior Reservation Clerk 销售中心主任Sales Center Supervisor 礼宾部经理Chief Concierge 行李员Bellboy 女礼宾员Door Girl 礼宾司Door Man 客房总监Director of Housekeeping 前厅部经理Front Office Manager 前厅部副经理Asst.Front Office Manager 大堂副理Assistant Manager 宾客关系经理 Guest Relation Manager 礼宾主管Chief Concierge 客务主任Guest Relation Officer 接待主管Chief Concierge 接待员Receptionist 出租车订车员Taxi Service Clerk行政管家Executive Housekeeper 行政副管家AssistantExecutive Housekeeper 房务中心文员Room service Clerk 楼层主管Floor supervisor 楼层领班Floor Captain 客房服务员Room Attendant 洗衣房经理Laundry Manager 公卫主管：PA Supervisor 洗衣房主管：Laundry Supervisor 布草主管：Uniforms Supervisor 服务中心领班：Service Center Captain 公卫领班：PA Captain 水洗领班：Laundry Captain 干洗领班：Dry Clean Captain 布草领班：Uniforms Captain 仓管员：Store man 清洁工：P.A.Man 客房服务员：Room Attendant 缝纫工：Seamstress 熨烫工：Presser 洗涤工：Washer餐饮部Food & Beverage Division 中餐部 Chinese Restaurant Department 西餐部Western Restaurant Department 厨房部Kitchen Department 管事部Steward Department 餐饮总监F&B Director 餐饮部经理F&B Manager 西餐厅经理Western Restaurant Manager 中餐厅经理Chinese Restaurant Manager 咖啡厅经理Coffee Shop Manager 餐饮部秘书F&B Secretary 领班Captain 迎宾员Hostess 服务员Waiter ,Waitress 传菜Bus Boy, Bus Girl 行政总厨Executive chef 中厨师长Sous Chef(Chinese Kitchen)西厨师长Sous Chef(Western Kitchen)西饼主管Chief Baker 点心工：Pastry Cook 烧味厨师：Grill Chef 厨工：Cook Assistant 管事部：Steward Department 总管事：Chef Steward 主管：Steward Supervisor 碗工：Dishwasher 管事清洁工：Cleaner 宴会销售部经理：Banquet Sales Manager 宴会销售主任：Banquet Sales Officer 中餐部经理：Chinese Restaurant Manager 西餐部经理：Western Restaurant Manager 营业部经理：Sales Manager 酒水部经理：Beverage Manager 调酒师：Bartender 酒吧服务员：Barman 咖啡厅主管：Coffee Shop Supervisor 高级主管；Senior Supervisor 领班：Captain 高级服务员：Senior Waiter & Waitress 服务员：Waiter & Waitress 咨客：Hostess 传菜员：Pantry man 实习生：Trainee 康乐部Recreation and Entertainment Department 舞台总监：Stage Performance Director 艺术总监：Arts Director消防员：Fireman 拓展部经理：Marketing Manager 楼面经理：Service Manager DJ部高级工程师：DJ Senior Engineer 康乐主管：Recreation Center Supervisor DJ部主管：DJ Supervisor 舞台主任：Stage Performance Supervisor 康乐领班(楼面部长)：Captain DJ部长：DJ Captain 舞厅服务员：Waiter/Waitress 健身房服务员：Gymnasium Attendant 桌球服务员：Billiard Attendant 主持：Preside 演员：Actor& Actress 服务员：Waiter & Waitress DJ员：DJ 咨客：Hostess工程部Engineering Department 工程总监Chief Engineer 工程部经理Engineering Manager 值班工程师Duty Engineer 工程部经理Engineering Manager 运行经理Operation Manager 维修经理Repairing Manager 安消经理Fire Control Supervisor 运行领班Operation Captain 强弱电领班Strong & Weak Captain 维修领班Repairing Captain 空调工Air-Conditioning Attendant 锅炉工Boiler 配电工 Electrician 强弱电工Strong & Weak Current Worker 机修工Mechanician 木工Carpenter 万能工Fitting-up Worker 水工Plumber 文员Secretary 仓管员Storeroom Keeper保安部Security Department 保安部经理Security Manager 保安部副经理Asst.Security Manager 保安部主任Security Manager 保安员Security Manager 安消部经理Security Manager 警卫领班Security Captain 门卫Entrance Guard 巡逻Patrol Guard 监控员TV Monitoring Clerk商场部Shopping Arcade Department 商场部经理Shop Manager 商场营业员Shop Assistant第二篇：星级酒店各部门职位汇总星级酒店各部门职位汇总：Executive office(EO)行政办公室General manager(GM)总经理Secretary to General Manager 行政秘书Executive Assistant Manager(EAM)助理行政经理Secretary to Executive Assistant Manager 助理行政秘书Deputy General Manager(DGM)副总Secretary to Deputy General Manager 副总秘书Financial Controller(FC)财务总监Cashier 收银员Receiving Clerk 收货员Storekeeper 仓管员Receivabale 应收Payable 应付Night Auditor 夜审Director of human resource(HRD)人力资源总监 Remuneration & Benefit(R&B)薪酬福利 Staff Canteen /Staff Restaurant 员工餐厅Staff Exit Interview 员工离职面谈Probation 试用期Misconduct Form 过失单 Work – relaed Injury 工伤 Arbitration 仲裁Director of Sales & Marketing(DOSM)市场总监Sales Manager/Executive/Coordinator 销售经理/行政/协调员Breakdown 销售收入划分Showroom 让客人参观的房间Revenue 营业额Profit（营业额扣除成本之后的）收入Early Bird Report 晨报表Budget 预算（财政年开始前制定的目标）Forecast 预算（日期临近前根据现状修改制定的目标）Front Office Manager 前厅部经理Assistant Front Office Manager 前厅部部经理Assistant Manager 大堂副理Pager（酒店为有需要的工作人员如AM配备的）传呼机Front Desk 前台Receptionist 前台接待Business Center(BC)商务中心Operator 总机／话务员Concierge 礼宾部Limousine Service 豪华轿车服务Bellboy 行李生Door girl 门童Executive Floor 行政楼层Happy Hour 欢乐时光（行政楼层的服务项目，一般免费为住客提供小吃和部分酒水）Executive Housekeeper 行政管家Floor 楼层Floor Attendant 楼层服务员Room Maintenance 房间保养Laundry 洗衣房Valet Service 送洗服务Linen Room 布草房Uniform Room 制服房Public Area(PA)公共区域GYM 健身房Director of Food and Beverage(DFB)餐饮总监Outlet Manager 分部门经理Restaurant 餐厅Lobby Bar 大堂吧Banquet 宴会Catering 外卖Steward 管事部Executive Chef 行政总厨Sous Chef 副厨Hot/Cold kitchen 热厨/冷厨Pastry 饼房Butchery 肉房Chief Engineer 总工程师Duty Engineer 值班工程师Mechanic 机械工Plumber 管道工Electrician 电工Carpenter 木工Security Manager 保安部经理Central Controlled TV 中央监控电视Fire Drill & Evacuation 防火演习和疏散Alarming System 警报系统Front of House 一线（部门，员工）Back of House 后台（部门，员工）Rank & File(R&F)基层员工Management 管理Business Center(BC)q 商务中心In-coming/Out-going correspondence 进／出函件Overtime 加班Off-in –lieu 补休Memorandum(memo)备忘录Minutes 会议纪要第三篇：酒店各部门及职位的常用英语词汇酒店各部门及职位的常用英语词汇1． Executive Officet行政办公室2． Human Resources Dept.人力资源部3． Front Office前厅部4． Housekeeping Dept.管家部5． Food & Beverage Dept.餐饮部6． Recreational Dept.康乐部7． Financial Dept.财务部8． Sales Dept.市场营销部9． Security Dept.保安部10． Engineering Dept.工程部11． Waiting list等候名单12． Average room rate平均房价13． DND=Do Not Disturb请勿打扰14． VIP=Very Important Person贵宾15． Package包价服务16． No-show订房不到17． Message留言18． Cancellation取消19． Walk-in无预订散客20． Morning call叫醒服务21． Complain投诉22． Over booking超额预订23． OOO=Out of Order维修房24． Lost and found 失物招领25． Room status 房间状态26． Check in 登记入住27． Check out 结帐离店28． Reservation预订29． Reception接待30． Operator总机话务员31． Business centre商务中心32． DDD=Domestic Direct Dial国内直拨33． IDD=International Direct Dial国际直拨34． LDD=Local Direct Dial市话35． Suite套房36． Standard room标准间37． Double room大床间38． Mini-bar小酒吧39． Laundry service洗衣服务40． Room service送餐服务41． Menu菜单42． PA=Public Area公共区域43． DJ=Disk Jockey音控员44． Tips=T o Insure Prompt Service小费45． AM=Assistant Manager大堂副理总经理 general manager外方总经理 Expatriate General Manager副总经理 deputy general manager财务总监 Finance Controller销售总监 Director of Sales市场总监 Director of Marketing客务总监 Director of Rooms Divsion行政总厨 Executive Chef部门经理department manager;division manager;section manager经理助理 assistant manager主管 supervisor领班 captain酒店职位英语词汇English Teacher 英语老师Assistant F&B Manager 餐饮部副经理Outlet Manager 餐厅经理Restaurant Supervisor 餐厅主管Hostess 餐厅领位Waiter / Waitress 餐饮部服务员Restaurant Cashier 餐厅收银Bar Tender 吧员English TeacherChinese Master Chef 中厨厨师长Public Area Supervisor 公共区域主管Public Area Attendants 公共区域服务员Water Sports Attendants 水上运动服务员Beach Attendants 沙滩服务员Pool Attendants 泳池服务员Recreation Supervisor 康乐部主管Recreation Supervisor 康乐部主管AP Officer 应付会计General Cashier 总出纳Night Auditor 夜审Imcome auditor 收入审核Account Clerk 财务部文员Executive Housekeeper 行政管家RunnerChief Stewarding 管事部经理Assistant Outlet Manager 餐厅副经理Banquet Attendant 宴会厅员工Banquet Supervisor 宴会厅主管Assistant Banquet Manager 宴会厅副经理Banquet Manager 宴会部经理Resort Driver 司机Night Resort Host 夜班接待Resort Host 接待Senior Host Resort 高级接待Villa Pool Attendants 别墅泳池服务员Telephone Operators 总机接线员Reservation Officers 预订员Stewards 管事部员工Steward Supervisor 管事部主管Florist 花工Bellmen 行李员Bell Captain 礼宾部领班Washer 洗衣工Seamstress 裁缝Linen/Uniform Attendants 布草/制服房员工Room Attendant 客房服务员Gym Instructor 健身教练Housekeeping Supervisor 客房部主管Assistant Chief Engineer 副总工程师Duty Engineer 值班工程师Electrical Supervisor 电工主管Machanic Supervisor 机修主管Credit Manager 信贷经理Cost Controller 成本控制经理Revenue Manager 收益经理Payroll Master 工资主管拉面师傅(Lamian Chef)中厨烧烤师傅(BBQ Chinese Chef)点心师傅(Dim Sum Chef)厨师(Commis)厨房主管/厨房领班(Chefde Partie/Demi chef) 副厨师长(Sous Chef)医生/护士(Doctor and Nurse秘书(Department Secretary)空调工(Air-conditioner)电工(Electrician)机管工(Mechanician&plumber)业主秘书(Secretary to Owner)救生员（Lifeguard人力资源部秘书(Secretary toHRD)洗衣房经理（Laundry Manager）应付（Accounts Payable Clerk）应收文员（Accounts Receivable Clerk餐饮收银（F&B Cashier）工资员（Payroll）销售经理(Sales Manager)前厅大堂副理(Asst.Manager)前厅夜班经理(Duty Manager预订经理(Reservation Manager)前台接待（若干名）(Guest Services Agent司机(Driver)保安部经理(Chief Security)保安部主管（Security Supervisor）保安员（Security Guards）客房部行政副管家/助理管家(Asst.Exe Hous洗衣房副经理(undry Manager楼层主管（Floor Supervisor）公共区域主管（PA Supervisor）公共区域保洁员（若干名）(PA Attendant客房服务员（若干名）(Room Attendant)值班工程师(Duty Engineer)电工主管(Electricial Supervisor)机械主管(Mechanical Supervisor)园林主管/园林工（Gardener Supervisor /餐厅经理/副经理(Rest.Manager/ Asst.宴会经理/副经理（Banquet Manager/Asst.酒吧主管(Bar Supervisor)管事部员工Stewards Helper)餐厅服务员Restaurant Attendan)水疗中心礼宾主管(Spa Concierge Superv水疗中心主管（Spa Supervisor）水疗中心服务员（Spa Attendant）理疗师（Spa Therapists）财务副总监(Asst.Financial Controller)员工宿舍清洁员（Dormitory Attendant)第四篇：餐饮厨房职位中英对照餐饮部经理Food & Beverage Manager 行政总厨Executive Chef 中餐经理Chinese Food Manager 西餐经理Western Food Manager 冷菜房厨师长 Cold Food Chef 西点厨师长 Western Food Chef加工间厨师长Primary Processing Chef食街领班Restaurant Captain宴会厅领班Banquet Captain传菜间领班Pass Food Captain西餐厅领班Western Restaurant Captain咖啡厅领班Cafe Captain餐务组领班Stewarding Captain文员Secretary服务员Waiter / Waitress咖啡厅服务员Cafe Waiter / Waitress花店员工Flower Shop Attendant工艺品店员工 Handicrafts Shop Attendant 书店员工Book Shop Attendant吧员Bar Attendant仓管员Warehouseman洗碗工 Dish washer花王 Adorn Cook 烧腊厨师Grill Cook 冷菜厨师Cold Food Cook 切配厨师Chopper 炉灶厨师 Stove Cook打荷厨师 Kitchen Apprentice Cook 上扎厨师 Braise Cook炖台厨师 Thumb Cook点心厨师 Pastry Cook加工员 Processing第五篇：星级酒店内各部门及职位的英文简称星级酒店内各部门及职位的英文简称据360教育集团介绍：酒店各部门英文缩写总经理办公室:GM人力资源部:HR财务部:FN餐饮部:F&B客房部:HSKP工程部:ENG保安部:SEC康乐部:ENT前厅部:FO销售部:S&M市场传讯部MCMarketing Communications DEPARTMENT酒店各职位英文缩写总经理 GM---GENERAL MANAGER副总 DGM---DUTY GENERAL MANAGER客务部总监 DOR---DIRECTOR OF ROOMS大堂经理 AM---ASSISTANT MANAGER销售部总监 DOM---DIRECTOR OF SALES&MARKETING 前厅部 FO---FRONT OFFICE前厅部经理 FOM---FRONT OFFICE MANAGER礼宾部 CON---CONCIERGE商务中心 BC---BUSINESS CENTER餐饮部 F&B---FOOD&BEVERAGE工程部 ENG---ENGINEERING人力资源部 HR---HUMAN RESOURCES财务部 FN---FINANCIAL DEPARTMENT财务总监 FC---FINANCIAL CONTROLLER收益管理经理 Revenue Manager行政总厨 A.T.K Administrative total kitchen接待处 RECP---RECEPTION客房中心 HSKP---HOUSEKEEPING DEPARTMENT董事长 Board Chairman(Director)董事总经理 Managing Director经济师 Economist首席会计师 Chief Accountant总经理 General Manager副总经理 Deputy General Manager(Vice)驻店经理 Resident Manager总经理行政助理 Executive Assistant Manager 总经理秘书 Executive Secretary总经理室 Executive Office(G.M office)副总经理 Vice General Manager总经理助理 Assistant to General Manager 总经理秘书 Secretary to General Manager 行政秘书 Executive Secretary人力资源部 Human Resources Division人事培训经理 P&T Manager人事部经理 Personnel Manager。

酒店总经理岗位职责双语Job Responsibilities of Hotel General ManagerThe General Manager is responsible for the overall management and operation of the hotel, ensuring the provision of high-quality services and the achievement of business goals. The specific responsibilities of the Hotel General Manager include:1. Strategy and Planning: Develop and implement the hotel's business strategies, marketing plans, and budget plans to ensure the hotel's long-term development and profitability.2. Leadership and Management: Lead and manage the hotel's various departments and staff, including front desk, housekeeping, food and beverage, and engineering, to ensure the smooth operation of the hotel.3. Customer Service: Ensure that guests receive the highest level of service and satisfaction by establishing and maintaining high service standards and responding to guest complaints and requests in a timely manner.4. Financial Management: Monitor and manage the hotel's financial performance, including revenue, expenses, and profitability, and make decisions on budgeting, cost control, and investment.5. Sales and Marketing: Develop and implement marketing strategies to increase hotel occupancy rates and revenue, and maintain good relationships with customers and business partners.6. Human Resources Management: Recruit, train, and motivate hotel staff, and establish a performance evaluation system and incentive mechanism.7. Risk Management and Safety: Ensure the hotel operates in a safe and compliant manner, including implementing safety and security measures and responding to emergencies.8. Industry Trends and Market Research: Keep abreast of industry trends and market dynamics, and adjust business strategies and operations accordingly.In summary, the General Manager of a hotel plays a crucial role in leading andmanaging the hotel, ensuring the delivery of high-quality services, and achieving business success.。

F务理实&B管行政总厨岗位职责JOB RESPONSIBILITY OF EXECUTIVE CHEF一、岗位名称：行政总厨Job Name : Executive Chef二、岗位级别：副经理Job Title : Deputy Manager三、直接上司：餐饮部经理Immediate Superior : F&B Dept. Manager四、下属对象：中、西厨房厨师长Immediate Subordinate : Chinese Kitchen Head Chef & W estern Kitchen Head Chef五、岗位概要：Job Description :全面负责厨房旳组织、指挥和运转管理工作，设计和生产安全、卫生,富有特色旳菜点产品来吸引客源，并进行食品成本控制，为酒店发明最佳旳社会效益和经济效益。

六、重要职责：Primary Responsibilities :1、组织和指挥厨房工作，监督食品制备，按上级规定旳成本生产优质产品。

2、根据餐饮部旳经营目旳和方针及下达旳生产指标，负责中、西餐各类菜单旳筹划和更换，负责产品规格旳审定。

并参与原料价格旳制定。

1、协调中、西厨房工作以及厨房与其他部门之间旳关系，根据厨师旳业务能力和技术专长，决定各岗位旳人员安排和调动工作。

2、根据各岗位生产特点和餐厅营业状况，编制厨房工作时间表，检查下属对员工旳考勤工作。

3、督导各厨房管理人员，对厨房设备、用品、食品原料等进行科学管理，审定厨房设备及用品旳更换，添置计划。

4、掌握中、西厨房旳工作程序，及时处理运行工作中出现旳问题。

5、审定厨房各部门工作计划、培训计划、规章制度，岗位工作程序及其原则。

6、负责菜点出品质量旳检查、控制，对高规格以及重要来宾旳菜点、菜肴亲自烹饪。

10、定期总结分析生产经营状况，改善生产工艺，精确控制成本，使厨房生产质量和经济效益不停提高。

实F理务&B管11、负责对珍贵原料旳申购、验收、申领、使用等方面旳检查控制。