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剑桥商务英语中级考试练习题剑桥商务英语中级考试练习题Trouble with TeamworkMary Owen examines the role and efficiency of teamsRecruiters say that candidates who can give examples of work they have done as members of a successful team are in as strong a position as those who can point to significant individual achievement. Indeed, too much of the latter may suggest that the person concerned is not a team player - one of the more serious failings in the book of management.The importance of being a team player is a side effect of the increasing interaction across departments and functional divides. Instead of pushing reports, paperwork and decisions around the organisation, teams provide a dynamic meeting place where ideas can be shared and expertise more carefully targeted at important business issues, says Steve Gardner, in his book Key Management Concepts. He adds, Globalisation has added a further dimension to teamwork. Multinational teams now study policy decisions in the light of their impact on the local market.But is teamworking being overdone? Some managers are on as many as seven or eight different teams, says Dr Cathy Bandy, a psychologist who recently ran a conference on the subject. They take up so much time that managers cant get on with core tasks. Forming teams and having meetings has, she says, become an end in itself, almost regardless of purpose. There is also the danger of an unhealthy desire to keep the team going after the work has been done. People feel the need to belong, and team membership can provide a kind of psychological support.The idea behind teamworking is that, when the right groupof people is brought together, a force develops which is greater than the sum of their individual talents. This is often true in sport, where good players can reach unexpected heights as members of an international team. However,few business situations have as clear a set of objectives, or as clear criteria of success or failure, as winning a match.In business, everyone needs to be clear about what the challenge is and whether a team is the right way of approaching it, says Steve Gardner. Unfortunately, people focus instead on who the members of the team should be and what roles they are to play Dr Bandy agrees. There is always a danger that teams can turn into commit。
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2020年BEC剑桥商务英语中级阅读理解练习题一Read the article below about stress management, and answer questions 13-20 on the opposite page.。
A Lesson In Stress ManagementDemands placed on us at work can often lead to considerable worry and discomfort. There are, however, ways of protecting ourselves from the stress we face at work. We interviewed Jane Collard, a consultant in stress management.1. In Jane Collard’s opinion, stre ss is becoming an increasingly common feature of the workplace. Stress is a highly individual reaction, which varies considerably from person to person, and it is difficult for some employees to avoid it. Indeed, stress is regarded by many as part of the organizational culture of our institutions: itcomes with the job. Recent figures indicate that time taken off work because of stress has increased by 500 per cent since the 1950s. Undoubtedly, changes in working conditions have led to greater pressure at work at all levels. With reductions in staffing, workloads for individual employees have increased. In addition, many employees are left worrying about the security of their jobs.2. On the stress management courses that she runs, Jane Collard tries to make the trainees realise that stress in itself is not harmful. Everyone needs a certain level of stress to enable them to feel motivated and to perform effectively. A complete absence of stress can be as damaging as overstress, since it can make people lose interest in their work, and even lead to depression. The difficulties occur when the amount of stress rises above a level which is healthy for a particular individual. If this happens, the effects are very obvious and the trainees are taught to recognize the signs. Stress may be expressed physically, for example through headaches and tiredness, or through emotional problems such as depression. A person suffering from stress may also start to behave differently, and can be difficult to deal with.3. While it may not always be possible to prevent stress, there are a number of ways in which it can be controlled. The first thingthat the trainees learn is how to manage their time effectively. This involves, first of all, setting realistic goals for both the short and long term. Once this framework has been established, tasks are then prioritised on a daily basis. The trainees are also reminded that when they are under pressure the less important items should be left, and they should never hesitate to delegate. Everyone is encouraged to look at ways of reducing ’wasted time ’, for example by grouping similar tasks together or dealing with items immedkiately.4. Jane feels that one of the most useful features of the course is that it enables trainees to deal with those demands or deadlines that they regard as unreasonable. They are encouraged to avoid being defensive, but at the same time they are advised not to be afraid of saying ’no’. They are asked to give reasons only if necessary. The training helps them to foresee difficult situations or unwanted demands, and they learn how to prepare themselves mentally. Everyone is encouraged not to get stuck in negative thought patterns, where stress can feed a circular sense of helplessness. One solution they discuss is to think of a more encouraging alternative for each negative message. They learn, for example, to remind themselves that nothing terrible happens when a demand is refused or a deadline missed. Life goes on.Questions 13-16For questions 13-16, choose the best title for each numbered paragraph from the list below.For each numbered paragraph 1-4, mark one letter (A-G) on your Answer Sheet. Do not use any letter more than once.13 Paragraph 1 ______ 14 Paragraph 2 ______15 Paragraph 3 ______ 16 Paragraph 4 ______A Higher stress levels among top managersB Coping with stress through a positive attitudeC Time lost at work through sicknessD Causes of increased stress in the work environmentE Explanations for missed deadlinesF stress reduction through better organisationG Typical problems associated with stressQuestions 17-20? Using the information in the text, complete each sentence 17-20 with a phrase A-G from the list below.? For each question 17-20, mark one letter (A-G) on your Answer Sheet.? Do not use any letter more than once.17 Most people agree that the recent increase in stress is due to changes in ____________.18 The trainees are taught that the right level of stress at work is important for good. 19 Trainees learn that one way of limiting stress is by deciding upon.20 One of the most important parts of the course is learning how to react to___A levels of performanceB shorter deadlinesC employment practicesD higher levels of sicknessE unfair demandsF successful management structureG practical参考答案：13.D 14.G 15.F 16.B 17.C 18.A 19.G 20.E2020年BEC剑桥商务英语中级阅读理解练习题二Modern-day business really does transcend national barriers. Thanks to sophisticated IT and communications systems, businesses can now market their products on a truly global scale. The world is indisputably becoming a smaller place, as service and manufacturing companies search the international marketplace for new suppliers and clients. Businesses must, however, be aware that once they expand the area in which they operate, they face increased competition. The standard and quality of their goods become increasingly important in keeping up with competitors. But most of all, it is the service element accompanying the goods which is crucial to a company’s success in a particular market. This new philosophy has led to many companies, some of which have even offered products of a lesser quality, gaining success overseas.Although globalisation may, in some senses, have brought national economies closer together, societies around the world still have radically different expectations, processes and standards. These are not a function of economic change, but are moredeep-rooted and difficult to alter. They can be a major problem for businesses expanding abroad, with the greatest obstacle of all being the language barrier. If you have to deal with clients,suppliers and distributors in a range of countries, you will not only need the skills to communicate with them, you will also need to reconcile any national biases you have with the diverse ways of doing business that exist around the globe.The value of effective communication is not to be underestimated. New technology such as videoconferencing and email has played a part in making the communication process easier, and it may also be possible that the introduction of language interpretation software will help with some global communications problems. But, of course, it is the human element of the communication process that is so vital in business, especially in negotiations, presentations and team-building. It is essential for managers to meet regularly with staff, customers and partners, so that issues can be discussed, messages communicated and feedback obtained.The value of well-organised language training is immense, and can bring benefits to all levels and departments within a multinational organisation. Unfortunately, however, many organisations have a very narrow view when it comes to training of any kind. Often, an urgent requirement has to be identified before training is authorised. Then, a training company is employed or aprogramme is developed in-house, the team is trained, and that is seen as the end of the matter. However, the fact remains that training programmes are effective only if they are relevant to a company’s broader, long-term needs. They should be regarded as an investment rather than a cost.Changes in expectations and attitudes are certain to continue for companies that trade globally. Although such companies are not yet faced with their international partners and clients demanding that business be conducted in their mother tongue, they realise that overseas competition is increasing fast. If these companies want to continue to achieve success on the international trading circuit, they must be prepared to adapt to situations and speak the local language. If not, someone else will.13 According to the first paragraph, improved communications have enabled companies toA offer a wider variety of products and services.B expand beyond their domestic markets.C perform better than their international competitors.D open more manufacturing facilities abroad.14 Some companies have succeeded at an international level even though they haveA produced inferior goods.B failed to adapt products for local markets.C ignored the standards set by their competitors.D reduced the standard of the service they offer.15 Approaches to doing business vary between countries because ofA local economic considerations.B the existence of cultural differences.C strong wishes to remain independent.D regulations about business practices.16 The writer thinks that the use of modern technology willA speed up the process of language interpretation.B never replace the need for face-to-face interaction.C help solve the problems involved in maintaining strong teams.D not lead to greater communication between companies and clients.17 A common weakness of training courses is that theyA are developed by the wrong team.B do not give good value for money.C are provided only if there is an immediate need.D do not deal with a company’s specific requirements.18 Why should companies do business in the language of the countries they are operating in?A to prevent other companies taking their businessB to help them find new international partnersC to meet clients’ current expectationsD to become more aware of their competitors’ activities《Speaking Your Customers’ Language》，说客户的语言。
剑桥商务英语BEC中级阅读真题（一）PART ONEQuestions 1-7Look at the sentences below and the job advertisements on the opposite page.Which job does each sentence 1-7 refer to?For each sentence, mark one letter (A, B, C or D) on your Answer Sheet.You will need to use some of these letters more than once.1 You will be responsible for the operation of a computer system.2 You must be able to forecast what people will want to wear.3 You will be able to work with people from many different countries and backgrounds.4 You will have a qualification which covers two subject areas.5 It is necessary to have worked in this sector before.6 You will need to keep in contact with the headquarters of the organization.7 The advertisement emphasises the need to have a suitable approach to important people.ABUSINESS MANAGERYou will be responsible for our global business within specific countries and will have a good understanding of international distribution, possibly based on previous experience, plus the ability to work in markets that are highly varied in their culture. You will be fluent in a second language, be willing to travel extensively, and preferably have a degree.BDEPARTMENT STORE BUYERBased at our head office in London, you will select and order stock from our suppliers in Italy. You will need to predict fashion trends and build a strong relationship with our Italian office. You will have gained your buying experience in women’s fashion and will hold a degree in design with a business studies component.CLEGAL SERVICES ADMINISTRATORAs head of the legal office, your work will include managing the office IT network, typing reports, diary maintenance and supervision of another staff member. You will need good organizational skills in order to keep ahead of a varied workload. You will be dealing with senior executives and government officials, so a mature and efficient manner is essentialDREGIONAL LEISURE SITES MANAGERYou will be responsible for budgetary planning, contract negotiations, local marketing and effective administration. You will communicate frequently with our main office using the latest technology. Your experience could be from any business sector but you should enjoy outdoor life and will ideally possess an estate management qualification.。
剑桥商务英语（BEC ）中级阅读全真试题及答案）中级阅读全真试题及答案BEC 中级阅读全真试题中级阅读全真试题READING QUESTIONS 1-45 PART ONE Questions 1-7 Look at the sentences below and the job advertisements on the opposite page. Which job does each sentence 1-7 refer to? For each sentence, mark one letter (A, B, C or D) on your Answer Sheet. Y ou will need to use some of these letters more than once. Example:0 This post involves some secretarial duties. 0 A B C D 1 Y ou will be responsible for the operation of a computer system. 2 Y ou must be able to forecast what people will want to wear. 3 Y ou will be able to work with people from many different countries and backgrounds. 4 Y ou will have a qualification which covers two subject areas. 5 It is necessary to have worked in this sector before. 6 Y ou will need to keep in contact with the headquarters of the organization. 7 The advertisement emphasises the need to have a suitable approach to important people. A BUSINESS MANAGERY ou will be responsible for our global business within specific countries and and will will will have have have a a a good good good understanding understanding understanding of of of international international international distribution, distribution, distribution, possibly possibly possibly based based based on on on previous previous experience, plus the ability to work in markets that are highly varied in their culture. Y ou will be fluent in a second language, be willing to travel extensively, and preferably have a degree. B DEPARTMENT STORE STORE BUYERBased BUYERBased BUYERBased at at at our our our head head head office office office in in in London, London, London, you will you will select select and and and order order stock stock from from from our our our suppliers suppliers suppliers in in in Italy. Italy. Italy. Y Y ou ou will will will need need need to to to predict predict predict fashion fashion fashion trends trends trends and and and build build build a a a strong strong relationship relationship with with with our our our Italian Italian Italian office. office. office. Y Y ou ou will will will have have have gained gained gained your your your buying buying buying experience experience experience in in in women's women's fashion and will hold a degree in design with a business studies component. C LEGAL SERVICES ADMINISTRA TORAs TORAs head head head of of of the the the legal legal office, office, your your your work work work will will will include include managing the office IT network, typing reports, diary maintenance and supervision of another staff member. member. Y Y ou will need need good good good organizational organizational organizational skills skills skills in in in order order order to to to keep keep keep ahead ahead ahead of of of a a a varied varied varied workload. workload. Y ou ou will will will be be be dealing dealing dealing with with with senior senior senior executives executives executives and and and government government government officials, so officials, so a mature and and efficient efficient manner is essential. D REGIONAL LEISURE LEISURE SITES SITES SITES MANAGERY MANAGERY MANAGERYou ou ou will will will be be be responsible responsible responsible for for for budgetary budgetary budgetary planning, planning, contract negotiations, local marketing and effective administration. Y ou will communicate frequently frequently with with with our our our main main main office office office using using using the the the latest latest latest technology. technology. technology. Y Y our our experience could experience could be be from from from any any business sector but you should enjoy outdoor life and will ideally possess an estate management qualification. PART TWO Questions 8-12 ·Read the extract below from an article about the coffee industry. ·Choose the best sentence from the list on the opposite page to fill each of the gaps. ·For each gap 8-12, mark one letter (A-I)on your Answer Sheet. ·Do not use any letter more than once. Coffee Coffee is is is worth worth worth approximately approximately $50-60bn $50-60bn per per per annum annum annum in in in terms terms terms of of of world world world sales. sales. sales. It It It is is is a a a truly truly international international commodity, commodity, commodity, and and and today today today more more more than than than 50 50 50 countries countries countries in in in the the the world world world grow grow grow coffee coffee coffee beans. beans. (example) ______I_____. ICO organization helps coffee producers and promotes coffee conumption conumption worldwide.ICO worldwide.ICO worldwide.ICO estimates estimates estimates that that that world world world production production production next next next year year year will will will reach reach reach 97.5 97.5 97.5 million million bags.11.3 bags.11.3 million million million bags bags bags higher higher higher than than than the the the current current current year. (8) year. (8) __________. __________. As As As the the the largest largest largest producing producing country , , Brazil Brazil Brazil is is is particularly particularly particularly important important important in in in the coffee the coffee world. In 1994 1994 Brazil Brazil Brazil was responsible was responsible for 25% 25% of world of world production, production, Colombia Colombia Colombia was was was next with next with 13.4%, 13.4%, Indonesia Indonesia Indonesia had had had 7.5%, 7.5%, 7.5%, Mexico Mexico Mexico 4.7%, 4.7%, Guatemala 3.8% and Ethiopia and V ietnam were equal with 3.4%.Coffee is a tough crop, and can be be grown grown grown in in in areas areas areas where where where it it it is is is difficult difficult difficult or or or impossible impossible impossible to to to grow grow grow other crops. other crops. (9)______ (9)______ However, However, disease is always problem for coffee production, as we can see in some parts of South America at the moment.ICO is active in educating farmers about avoiding disease and dealing with problems when they occur.The distribution chain varies from country to country, explains Pablo Dubois. In most countries the smaller farmers sell their crop to a local trader, who then sells it on to exporters. There are, however, other distribution systems. (10) ____________. Some countries, like Vietnam, have special government marketing organizations for coffee.Coffee prices often vary greatly from one year to the next. In 1997, for example, there was a large rise in the world price, which was immediately felt by the consumer. Rising prices always result in a drop in sales, which will have a bad effect on those developing countries, which are highly dependent on foreign exchange from coffee coffee exports. (11)____________.In the exports. (11)____________.In the o pinion opinion opinion of of of Pablo Pablo Pablo Dubois, Dubois, Dubois, the the the biggest biggest biggest problem problem problem for for for his his organisation is is to to to create create create greater greater greater consumer consumer consumer awareness awareness awareness of of of the the the different different different varieties varieties varieties of of of coffee coffee coffee and and different ways of preparing it. (12)____________. ICO is therefore concentrating its promotional activities on Russia and China. It is also encouraging environmentally friendly coffee production, and and last last last year's year's year's seminar seminar seminar on coffee on coffee and and the the the environment created environment created a a lot lot lot of of of interest.The interest.The interest.The future future future looks looks bright bright for for for the the the coffee coffee coffee industry. industry. industry. It It It is is is estimated estimated estimated that that that consumption consumption consumption over over over the the the next next next few few few years years years will will continue to rise steadily. New markets like Eastern Europe and China are expected to develop fast. A. As a result, the membership now represents 94% of all exporters and 60% of all importers. B. In some of these countries, this can amount to as much as 50% of all export earning.C. C. In In In North North North America, America, America, most most most consumers consumers consumers already already already have have have above above above average average average knowledge knowledge knowledge of of of the the the range range available. D. For example, frost and wind are particularly damaging to coffee crops. E. Larger coffee growers, for example, frequently export directly. F. The main reason for this is higher Brazilian output as production recovers from weather damage to crops. G . It is cultivated in mountain regions which can only be reached by animal transport, and in other difficult areas where modern agricultural equipment cannot be used. H. This is because there is a demand for coffee in Germany, and it is also sold in the UK and in the US. I. I. This This This make make make the the the coffee coffee coffee industry industry industry fairly fairly fairly universal, universal, universal, according according according to to to Pablo Pablo Pablo Dubois, Dubois, Dubois, Head Head Head of of of the the International Coffee Organisation (ICO), based in London. PART THREE Questions 13-20 Read Read the the the artic artic le le below below below about about about stress stress stress management, management, management, and and and answer answer answer questions questions questions 13-20 13-20 13-20 on on on the the the opposite opposite page. A Lesson In Stress Management Demands placed on us at work can often lead to considerable worry and discomfort. There are, however, however, ways ways ways of of of protecting protecting protecting ourselves ourselves ourselves from from from the the the stress stress stress we we we face face face at at at work. work. work. W e W e interviewed interviewed interviewed Jane Jane Collard, a consultant in stress management. 1. In Jane Collard's opinion, stress is becoming an increasingly common feature of the workplace. Stress is a highly individual reaction, which varies considerably from person to person, and it is difficult difficult for for for some some some employees employees employees to to to avoid avoid avoid it. it. it. Indeed, Indeed, Indeed, stress stress stress is is is regarded regarded regarded by by by many many many as as as part part part of of of the the organizational culture of our institutions: it comes with the job. Recent figures indicate that time taken taken off work off work because because of stress of stress has has increased increased increased by by by 500 500 500 per per per cent cent cent since since since the the the 1950s. 1950s. 1950s. Undoubtedly, Undoubtedly, changes in working conditions have led to greater pressure at work at all levels. With reductions in staffing, workloads for individual employees have increased. In addition, many employees are left worrying about the security of their jobs. 2. On the stress management courses that she runs, Jane Collard tries to make the trainees realise that stress in itself is not harmful. Everyone needs a certain level of stress to enable them to feel motivated motivated and and and to to to perform perform perform effectively. effectively. A complete complete absence absence absence of of of stress stress stress can can can be be be as as as damaging damaging damaging as as overstress, since it can make people lose interest in their work, and even lead to depression. The difficulties occur when the amount of stress rises above a level which is healthy for a particular individual. If this happens, the effects are very obvious and the trainees are taught to recognize the signs. signs. Stress Stress Stress may may may be be be expressed expressed expressed physically, physically, for for example example through through headaches headaches headaches and and and tiredness, tiredness, tiredness, or or through emotional problems such as depression. A person suffering from stress may also start to behave differently, and can be difficult to deal with. 3. While it may not always be possible to prevent stress, there are a number of ways in which it can be controlled. The first thing that the trainees learn is how to manage their time effectively. This This involves, involves, involves, first first first of of of all, all, all, setting setting setting realistic realistic realistic goals goals goals for for for both both both the the the short short short and and and long long long term. term. term. Once Once Once this this framework has been established, tasks are then prioritised on a daily basis. The trainees are also reminded reminded that that that when when when they they they are are are under under under pressure pressure pressure the the the less less less important important important items items items should should should be be be left, left, left, and and and they they should should never never never hesitate hesitate hesitate to to to delegate. delegate. delegate. Everyone Everyone Everyone is is is encouraged encouraged encouraged to to to look look look at at at ways ways ways of of of reducing reducing reducing 'wasted 'wasted time ', for example by grouping similar tasks together or dealing with items immedkiately. 4. Jane feels that one of the most useful features of the course is that it enables trainees to deal with those demands or deadlines that they regard as unreasonable. They are encouraged to avoid being being defensive, defensive, defensive, but but but at at at the same the same time time they they they are are are advised advised advised not not not to to to be be be afraid afraid afraid of saying of saying 'no'. 'no'. They They They are are asked to give reasons only if necessary . The training helps them to foresee difficult situations or unwanted demands, and they learn how to prepare themselves mentally. Everyone is encouraged not to get stuck in negative thought patterns, where stress can feed a circular sense of helplessness. One solution they discuss is to think of a more encouraging alternative for each negative message. They They learn, for learn, for example, example, to remind to remind themselves themselves that that that nothing nothing nothing terrible terrible terrible happens when happens when a a demand demand demand is is refused or a deadline missed. Life goes on. Questions 13-16 For questions 13-16, choose the best title for each numbered paragraph from the list below. For each numbered paragraph 1-4, mark one letter (A-G) on your Answer Sheet. Do not use any letter more than once. 13 Paragraph 1 ______ 14 Paragraph 2 ______ 15 Paragraph 3 ______ 16 Paragraph 4 ______ A Higher stress levels among top managers B Coping with stress through a positive attitude C Time lost at work through sickness D Causes of increased stress in the work environment E Explanations for missed deadlinesF stress reduction through better organisation G Typical problems associated with stress Questions 17-20 • Using the information in the text, complete each sentence 17-20 with a phrase A-G from the list below. • For each question 17-20, mark one letter (A-G) on your Answer Sheet. • Do not use any letter more than once. 17 Most people agree that the recent increase in stress is due to changes in ____________. 18 The trainees are taught that the right level of stress at work is important for good. 19 Trainees learn that one way of limiting stress is by deciding upon. 20 One of the most important parts of the course is learning how to react to___ A levels of performance B shorter deadlines C employment practices D higher levels of sickness E unfair demands F successful management structure G practical targets PART FOUR Questions 21-35 ·Read the text below about job prospects at the Provincial Bank. ·Choose the correct word A, B, C, or, D on the opposite page to fill each gap. ·For each question 21-35, mark one letter (A, B, C, or D) on your Answer Sheet. Employment Opportunities for Graduates with the Provincial BankThe Provincial Bank is one of the biggest (example) ____________ institutions in the U.K. With its 1,900 branches and 58,000 employees, it has (21) ____________ a household name. Almost 4,000 of these employees (22) ____________ managerial or executive positions. The bank has an outstanding (23) ____________ of profitability, which has been achieved by introducing innovations at the same time time as as as maintaining maintaining maintaining leadership leadership leadership of of of the the the (24) (24) (24) ____________. ____________. ____________. The The The bank's bank's bank's comprehensive comprehensive comprehensive training training programme concentrates on (25) ____________ the most important skills that graduates need in order to (26) ____________ early management responsibility. Trainees take responsibility for their own own continuous continuous continuous self-development self-development through visiting other branches and departments, and by (27)____________ courses in management skills. They also receive training in order to increase their knowledge of the bank's (28) ___________. The bank supports (29)____________ of staff who wish to take professional examinations, and its Graduate Training Scheme is (30)_____________ to the nationally recognized Diploma in Management.Obviously the quality of its mangers is of (31)____________ importance to the bank's performance. It welcomes good graduates graduates in in in any any any subject subject subject area, area, area, (32)____________ (32)____________ (32)____________ they can they can demonstrate demonstrate the the the ability ability ability to to to influence influence events, and have the potential to (33)____________ both as leaders and as part of a team. Most graduate trainees join the Retail Banking division initially. Those starting on this programme will soon have the (34)____________ to work in other parts of the bank and can (35)____________ a varied and flexible working life.Example:A budgetary B fiscal C financial D economic Example 21 A opened B entered C turned D become 22 A hold B do C keep D own 23 A career B catalogue C record D experience 24 A area B trade C record D market 25 A making B reaching C developing D heightening 26 A present B treat C deal D handle 27 A observing B attending C involving D staying 28 A services B goods C creations D abilities 29 A colleague B members C people D persons 30 A qualified B combined C fastened D linked 31 A main B vital C necessary D superior 32 A therefore B thus C provided D only 33 A succeed B realize C gain D overcome 34 A choice B chance C likelihood D probability 35 A forecast B believe C suppose D expect PART FIVE Section A Questions 36-40 Read the text below about a special kind of competition. In most of the lines 36-40 there is one extra word which does not fit. One or two lines, however, are correct. If a line is correct, write CORRECT on your Answer Sheet. If there is an extra word in the line, write the extra word in CAPITAL LETTERS on your Answer Sheet. Examples:0 The international Y outh Skills Olympics is a vocational skills competition in 0 C O R R E C T00 which the young people demonstrate their achievements in a range of areas. 00 T H E 36 The competition, which there is held every two years, is organized by the international 37 Training Organisation. All U.K. competitors qualify for the team by getting through38 a tough national competition.Their backgrounds are vary from arts to sciences, 39 and students to the self-employed. Since they do not know which skill area they 40 will be tested in, they must to train for everything before the start of the competition. Section B Questions 41-45 Read the text below about market research. In each line 41-45 there is one wrong word. For each line 41-45,write the correct word in CAPITAL LETTERS on your Answer Sheet. Examples:0 Y our business will only success if customers like your product 0 S U C C E E D00 or service and are prepared to give you money in exchange about it 00 F O R Market Research 41 Before you start a business, it is importance to undertake market research 42 and to assess the results with great care: you need to finding out about your 43 potential customers and the state of the market, included your competitors. 44 The more detailed your market research are, the more profitable your business45 is likely to be. Carry out your study thorough, and repeat it to ensure your results are reliable.参考答案参考答案READING 1. C 2. B 3.A 4.B 5.A 6.D 7C 8.F 9.G 10.E 11.B 12.C 13.D 14.G 15.F 16.B 17.C 18.A 6.D 7C 8.F 9.G 10.E 11.B 12.C 13.D 14.G 15.F 16.B 17.C 18.A 19.G 20.E 21.D 21.D 22.A 22.A 23.C 23.C 24.B 24.B 24.B 25.C 25.C 25.C 26.D 26.D 26.D 27.B 27.B 27.B 28.A 28.A 29.B 29.B 30.D 30.D 30.D 31.B 31.B 31.B 32.A 32.A 33.A 34.B 34.B 35.D 35.D 35.D 36.THERE 36.THERE 37.CORRECT 37.CORRECT 38.ARE 38.ARE 38.ARE 39.CORRECT 39.CORRECT 39.CORRECT 40.TO 40.TO 40.TO 41.IMPORTANT 41.IMPORTANT 42.FIND 42.FIND 43.INCLUDING 43.INCLUDING 43.INCLUDING 44.IS 44.IS 45.THOROUGHLY。
剑桥商务英语证书考试（中级）真题精选及详解（一）READING 1 hourPART ONEQuestions 1-7●Look at the statements below and the advice of four market experts on the opposite page.●Which expert’s advice (A, B, C or D) does each statement (1-7) refer to?● For each statement (1-7), mark one letter (A, B, C or D) on your Answer Sheet● You will need to use some of these letters more than once.Example:0 Flacks’ speed of production should be an advantage for winning certain contracts.1. It would be advisable for Flacks to consult customers before developing a new product.2. Producing goods for specialist markets might increase Flacks’ profits.3. Flacks may need to change the function of one of its facilities.4. Flacks should utilise its current expertise to enter a different market.5. Flacks may need to consider closing its current production facility.6. Flacks should develop the connections it has established with leading retailers.7. Expanding the product range would not be a problem for the workforce.【答案与解析】1.B 句意：开发新产品之前，Flacks公司最好先对顾客进行咨询。
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BEC真题一C 1 Listen to what your boss tells you about how well you are working.D 2 Realise that your boss will occasionally need to be left alone.A 3 Comment on your bosss work in a positive spirit.B 4 Try to impress your boss with your thoroughness.A 5 Do not hesitate to involve your boss if you have difficulties with your work.B 6 Show your boss that you are capable of working at a higher level.C 7 Speak to your boss, even about matters not directly related to your work.MANAGE YOUR BOSSAdvice from four top business people on how you should treat your bossAThe ConsultantNo boss likes nasty surprises. Thinking you can solve a serious problem before he or she finds out is a doomed strategy. Much better to inform your boss about the situation early on, together with your suggested solution. Also, remember that bosses like praise as much as any employee. Do this without making it obvious, if only to earn the right to criticise (constructively, of course). Consideration is the key word. Treat bosses as you hope to be treated - it should help you to move up to the next level.BThe DirectorOf course there are all the formal things in managing your boss -ensuring that you come to meetings well prepared, that you have a good eye for detail, and so on. But you also need to distinguish effectively between things that are important and things that are merely small details. Bosses like it if you can see the big picture because they want to be able to delegate. So its all about psychology, as well as performance.CThe ChairmanBosses want people to understand their objectives, their way of working and the pressures they are under. If you can understand what sort of individual your boss is, it is easier to appreciate why certain reactions might arise, and thus avoid problems. Also, keep the lines of communication with your boss open. You need to receive ongoing feedback on whether your work is effective, asking about what you do not understand, and, if necessary, discussing personal issues from outside the workplace. When the gap between you is reduced, so are the difficulties.DThe Chief ExecutiveUnderstand that a boss will want to take the glory when things go well. After all, they take ultimate responsibility, so they deserve some of the credit. Also, find out about your bosss outside interests, as this can help to improve the relationship. You may find you have an interest in common. Similarly, recognise that everyone is human, and there are times when a request from you may be unwelcome. Get to know your bosss Personal Assistant, who can advise you when it is a good time to talk to him or her.《Manage your boss》，管理你的老板，文章是四个业内人士就如何与老板相处给出了自己的意见，哪些应当做的，哪些不应当做的，是一门技巧，更是一门学问。
剑桥商务英语（BEC ）中级口语考试试题口语考试分为三部分：第一阶段： 1.Q：What ’ s your name?2 .Q：Where are you from?3. Q ：Are you a student or worker?4.Q ：What do you like most about your study?And why?5.What do you wear when you go to college? （如果你是学生，需要准备）8.Do you think businessman have enough time to relax themselves? And why?9. About free time or to relax workShould the company offer leisure facility to employee? And why?Matter people free time or money more? And why?Is employee encouraged to work overtime? And why?10. About Business newsWhat kind of business news is most interesting? And why?How do you keep up with business news?Is it important for business people read business news? And why?11.About organizing timeDo you think you are good at organizing the work? And why?Is it important to be well organized in the work? And why?Do you think people will work more efficiently if they take a regular breaks? And why? 12.About conferenceHow useful for business people to go to conferences?What makes a conference interesting? And why?Do you think pay for staff to come to the conference in other country? And why?a business magazine ，which is more important?Cost ContentAiming to increase sales of a product, which is more important?Cutting price AdvertisementChoosing software, which is more important?Potential benefitHard diskRequirementSelecting delivery services, which is more important?Reliability SpeedFor the manager , which experience is more important?Experience Education backgroundWriting a newspaper advertising for a job vacancy, which is more important?Description of the work Experience need by applicantDeligating work to others, which is more important?Clear in organization Choose of person fro the taskDeciding a company website, which is more important?Type of information to included Different kind of versionWhen importing good, which is more important?Quality control Transport arrangementOperating in competitive market, which is more important?Product price AdvertisingRecruiting young trainees, which is more important?School qualification ReferenceChoosing a personal assistant, which is more important?Job needed skills Personal qualityDeciding to sell product on internet, which is more important?Security for customer Describing systemChoosing a place to hold a training, which is more important?Equipment available LocationChoosing a business qualification to take, which is more important?Length of course CostManaging a product, which is more important?Communication skills Keeping to budgetMarking a new brand, which is more important?Age of target customersDesign of logoMaintaining stock levels, which is more important?Accurate recordsEfficient storage systemDealing with customer ’ s inquiry, which is more important?Product knowledgePolitenessChoosing a translation service, which is more important?Language offeredSpeed of servicePlanting a layout for office, which is more important?Organizing of spaceA mount of lightSending out new catalogues, which is more important?Up-date mail listMethod of deliverySetting up a production plant in another country, which is more important?CostLabor supplyTrying to attract new staff, which is more important?Company reputationCompetitive wagesPreparing for a negotiation with a customer, which is more important?Getting a accurate information in activeChoosing where to meetSelecting staff for sales dept, which is more important?Communicate skillsAppearanceDeciding whether to increase price, which is more important?Strength of brandMarket conditionCharging a meeting, which is more important?PreparationKeeping the timeLaunching a product, which is more important?Production capacityMarketing conditionWhether visit a trade fairType of production displayedNumber of exhibitionsSelecting employee for further training, which is more important?Contribute to the companyPrecious trainingSetting a budget for setting a new product, which is more important?Predicted salesQuality of product第三阶段1.Q：How to select employee for promoting?How to prepare staff for manage position?2.The clothing retailer you work for is considering whether to sell their product by mail Q: What advantage for the company would be ?What company need to consider before setting up?3.公司expanding ，但空间不够，怎么办？Q ：How space could be save at the existing office?What advantage and disadvantage could be of moving to new office?4.公司同意一些员工在家工作，取代到公司来上班Q: why staff might prefer working in this way?What the advantage for the company might be?5.Your company want to reduce business trip aboardQ: How the total number of business trips might be reduced?How the cost of some trips might be reduced?6.The retail company is planning to open a new branchQ: What the company should consider when choosing a site?Where it would be best to advertise the opening of the new store?7.Your company allow a group of students to visit your company , you are asked to prepare one-day visitQ: What types of activities would be most suitable?What types of staff the students should be （be 后面没有记录到）8.You work for a group of sport and leisure clubs which opened two years ago. The business is growing more slowly than expectedQ: what the reasons for the slow growth might be?How the clubs might be marketed?9.You company is planning to introduce an internal magazine to keep staff informed of company developmentsQ: What type of information to include I the magazine?Which types of staff should contribute to the magazine?10.Your company is organizing a conference for the sales mangers working in its office around the worldQ: What information you will need to send the sales manager before the conference?What activities you could organize to help people to get know each other better?剑桥国际少儿英语2测试题听力部分.听录音，并排序。
⼀.READING PART ONE Questions 1-7 . Read these sentences and the three company plans below. . Which company does each sentence describe? . For each sentence mark one letter(A ,B or C)on your Answer Sheet. Example To combine its operations in different parts of the world will save a lot of money for the company. Answer: B 1. The company has businesses in four continents of the world. 2. The company has appointed a new manager in charge of medicines. 3. New automobiles will be developed in its program centers. 4. A reform is being carried out in its organizations. 5. Goods for hair protection makes a lot of money for the company. 6. It tries to be more ready to meet the needs of the customers. 7. The company is made up of fourteen subcompanies all over the world. A . FORD To save up to $ 3 billion a year, Ford is merging its manufacturing, sales, and product development operations in North America and Europe-and eventually in Lation America and Asia. And in a move toward a more horizontal organization the company is setting up five program centers with worldwide responsibility in develop new cars and trucks. B. IBM Big Blue is reorganizing its marketing and sales operations into 14 worldwide industry groups ,such as banking ,retail ,and insurance. In moving away from an organization based on geography, IBM hopes to eliminate turf wars and make itself more responsive to customers. C. BMS Bristol-Meyers Squibb is revamping its consumer business by appointing a new chief responsible for its worldwide consumer medicines business such as Bufferin and Excedrin. The 11, 400 million U. S. dollars drug company also has formed a new unit with worldwide responsibility for its Clairol and other hair-care products. PART TWO Questions 8-12 . Read this proposal about the CPT Word Processor. . Choose the best sentence from the list A-I to fill each of the blanks. . For each blank ( 8 -12) mark one letter(A -I)on your Answer Sheet. . De not mark any letter twice. . One answer has been given as an example. 15 June 1993 Ms. Martha Weston Word Processing Supervisor ABC Company Post Office Box 1072 28 King's Street London Dear Ms. Weston. Performance of the Cpt Equipment I'm Pleased to tell you about our experience with the CPT Word Processor as you requested recently... ...example ... .. I assume you have looked at several machines and have narrowed down your choices. Here are my observations. An approach to adopting word processors Eighteen months ago we adopted CPT equipment on limited scale with the idea in mind that we could gradually get rid of electric typewriters as we became familiar with the word processor. ...... 8 ......The stations are actually in pairs so each pair can share a common printer...... 9...... We use the equipment as dedicated word processors, although we do have the ability to link up with our computer installation. The step-at-a-time development of our word-processing center has, we think, saved us money and training time. ......10...... Performance In terms of performance , the CPT equipment is excellent. ... ...11.. ...Moreover our service contract and warranty have covered all maintenance costs. We have software packages that check spelling and signal when a mistake occured. ...... 12 ing both printers , we recently prepared 1200 individually typed form letter mailings a under four hours. We have no complaint about our preparation of executive reports. Example: I A So it works very well and has so many different functions. B Also it has reduced the confusion that exists about buying software packages . C The train stops at each station for only fifteen minutes. D We began with two work stations and now have four. E Our routine letters are prepared from disc-stored masters. F The Rotary W printer with a speed of 45 characters a second can easily handle two input stations. G In contrast ,its size and weight are ideal for carrying. H We have not yet experienced mechanical problems so far. I We are pleased with its performance and multi-functions.。
bec中级考试真题及答案解析BEC中级考试真题及答案解析BEC（商务英语证书）是由剑桥考试委员会开设的国际商务英语考试，被广大商务人士和英语学习者追求。
考试包含听力、阅读、写作和口语四个部分，涵盖了商务领域的各个方面。
为了帮助考生更好地备考，本文将为大家提供一些真题及其答案解析。
一、听力部分听力是BEC考试的首要环节，也是考生们普遍感到困难的部分。
在进行听力练习时，考生应该注重提高自己的听力技能和理解能力。
在一道典型的BEC中级听力题目中，一段商务对话将被播放两次，并且还有四个选项供你选择正确答案。
考生需要仔细聆听对话内容，以便正确回答问题。
例如：Question: What does Sarah suggest?A. Having a team meetingB. Submitting the report laterC. Working on the report togetherD. Sending the report immediately听力内容：John: Hi, Sarah. Have you finished the report for tomorrow's meeting?Sarah: No, not yet. I've been having some technical difficulties. I need more time to finalize it.John: That's unfortunate. The deadline has already been set. How about submitting it later in the day?Sarah: Well, instead of submitting it late, why don't we work on it together? I think we can finish it on time if we collaborate.Question: Sarah suggests working on the report together.答案解析：根据对话内容，我们可以得出Sarah提议说他们一起工作来完成报告，因此选项C是正确答案。
Useful language from Module 1Wordlistattend flextime networking shift work company freelance part-time socialising consultancy group produce specialise in control in charge of report to success deal with involved in responsible for teleworking department job-sharing run tempingExpressionsDo you two know each other already?Have you always lived in...?How do you do?How do you know him?I deal with...I specialise in...I usually report to...I work for...I'd like to introduce you to...I'm in charge of...I'm involved in...I'm responsible for...Is that something you might be interested in...?Is this your first time at...?May I join you?Nice to meet you...Please to meet you too.So have you enjoyed...?We were both at (name of company) together.We've spoken on the phone a few times.Would you like a...?Yes, it was very interesting.You've a colleague of..., aren't you?Module 1.1 Ways of workingDifferent ways of workingV ocabulary1 Put students into pairs or small groups to discuss how they work most effectively.AlternativeIf you teach pre-work learners, write this list of questions on the board to help them discuss the points more easily:How do you study English most effectively?By working... - at the same time every day/ at different times of the day?- early in the morning/ late at night?- on your own/ with others?- at home/ at your place of study (school or college)?2 Students match the terms to the definitions. If you teach students who are in work, or perhaps also work part-time, ask if any of them are familiar with these ways of working, eg ask them:Would it be possible to telework in your job?How would you feel about job-sharing?Have you ever suggested to your boss the idea of flextime?Answers1 F2 H3 A4 G5 C6 I7 D8 EPronunciationRead the following words aloud and ask students to underline the word stress or stressed word: freelance, teleworking, consultancy, flextime. Afterwards, drill the students and make sure they can pronounce the words properly. Note also that two-part words like job-sharing, shift work, part-time,hot-desking carry virtually equal stress in both words.ExtensionAsk the class which ways of working they would like to try.3 Students match the comments to the different ways of working.Possible answersFreelance, temping, consultancy:It's great because I'm my own boss but I still get to work with lots of different people.Teleworking:It can get a bit lonely at times. And I miss my colleagues and all the office gossip.Job-sharing:When one of us wants a week off, the other person does a few extra days so it's fairly flexible.Shift work:The only problem is sleeping. Your body never knows if it's night or day!Part-time, teleworking:My children are at school so it lets me spend more time with them.Temping:I like it because it's only for a couple of months and I'm saving my money to go round the world.Hot-desking:I wish I had my own space. I have to carry everything around in my bag and sometimes there's nowhere to sit.4 Put students into groups to discuss more advantages and disadvantages. If time is short, give each group one way of working. Collate their ideas on the board in a table as shown below.Possible answersPossible Possibleadvantages disadvantages freelance you choose the job no job security teleworking organise your work you need to be good time at self-organisation job-sharing more free time need to coordinatewith other person shift work gives you your days tiringfreepart-time more free time less money temping lots of variety hard to progressyour career consultancy well paid no job security flexitime good for work-life not good for peoplebalance who like routine hot-desking saves the company disruptive tomoney employeesHow to job-shareReading5 Ask students to read the whole text before they put the headings with the correct paragraphs. Tell them that they won't need to understand every word to complete this reading task.Answers1 Open your mind2 Plan for disaster3 Get organised4 Set your limits5 Put pen to paper6 Don't feel guilty7 Two become one 6 Students can discuss these two questions as a class. Refer them to the Exam Success tip about question 6.Extension 1Put students into pairs. Student A is the employee and Student B is the employer. Tell them to imagine Student A wants to start job-sharing with another colleague. They must try to convince their employer that it is a good idea and mention the advantages. Student B should be skeptical and mention disadvantages. Set a time limit of three minutes for each conversation. Then students change partners and swap roles.Extension 2After reading the Exam Success tip, ask students to think of possible questions in pairs and then write everyone's ideas on the board. Finally, you can ask students to work in pairs. One student pretends to be an examiner and ask some of the questions. The other student tries to answer them. At this early stage of the course, focus on the positive aspects of their responses in your feedback. The main aim is for students to be introduced to the idea that they will have to be able to talk on many different areas of business in the exam.Working from homeListening1) 1.1 You may need to play the recording twice for students to listen and take notes.Answers1 Have a timetable and stick to it.2 Advantages:- you spend more time with the children- more flexibility- the company saves money on office space- no commutingDisadvantages:- sometimes you work in the evening- you miss people and office news.1.1 Listening scriptI=Interviewer M=MichelaI OK, Michela. You work from home now. Can you tell me about a typical day?M Sure, I always get up around seven and the first thing I do is get the kids ready for school. I take them at eight thirty and then I always start work at nine.I Do you ever have a day where you decide to have the morning off and start work later?M No, you can't do that. It's important with home-working to have a timetable and stick to it. If you end up watching TV or doing the cleaning then it isn't for you. So I have lunch at twelve and finish work at two thirty to get the children.I Was that why you gave up your office job?M Yes, I wanted to spend more time with the children. It gives me more flexibility. Sometimes I need to work in the evening but usually it isn't a problem.I So how long have you been doing this kind of work? M For about five years. I've been with the same company since I left school, but with the Internet and technology it's easy now to be at home.I So your employer doesn't mind.M No. It means the company saves money on office space and as long as I get the work done, they're happy. Sometimes I still go into work to meet clients and so on. For example, I'm going in nearly every day this week because we have visitors from another company and I can't really invite them over to my house. Besides, it's nice to go in every so often. I like to see people and catch up on the gossip and the news with my colleagues.I miss that side of going into work every day.I Is there anything else you miss?M Ermm. No, not really. And I'll tell you what I really don't miss and that's having to spend two hours commuting on the bus and train every day...2) 1.1 Play the record again. Students complete the notes.Answers1 7:00 - get up, get the kids ready8:30 - take kids to school9:00 - start work12:00 - have lunch14:30 - finish work2 She's been with her current employer since she left school, but she's been home-working for five years.3 She's going to the office every day to meet visitors.Present tensesGrammar3) Students match the sentences to the explanations. Tell them that the sentences come from the listening. Answers1 B2 D3 A4 C4) Students name the tenses in exercise 3.Answers1 Present simple2 Present perfect continuous3 Present perfect simple4 Present continuousPhotocopiable activity 1.1See page 1605) Refer students to the Grammar Tip and clarify that state verbs are usually in the simple form. As students write the verb forms in the text, refer them to page 128 in the Grammar Reference at the back of the Student's Book.Answers1 need2 communicate3 have escaped4 have been working5 have been6 'm working7 answerA mini-presentationSpeakingRefer students to the Exam Success tip. Make sure students realise that the task is similar to Part Two of the Speaking Test. This exercise gives students the opportunity to bring together many of the ideas and vocabulary looked at in the module so far. Working in pairs, each student prepares a mini-presentation based on A or B. Refer students to the previous reading and listening from this module to help them prepare ideas. Then students give their presentation to each other. Note that in the exam the length of these presentations is about one minute so you could set this as a time limit. Make notes on any problems with vocabulary and give feedback.You could ask any students giving especially good presentations to present to the class. This will help to model what is required for the exam.Module 1.2 Making ContactsJob responsibilitiesVocabulary1 Ask students to underline the correct preposition before they start speaking in pairs.Answerswork forresponsible forreport tospecialise ininvolved indeal within charge ofAlternativeFor pre-work or unemployed students, make copies of the business cards on page 161 and give one to each student. They imagine they have the job on the card and make sentences with the expressions.2 This exercise encourages students to use the third person form of the verbs in exercise 1.AlternativePre-work learners can describe people or friends they see at their place of study.3 Students with work experience can tell the rest of the class their response to this question. If no students formally "network" in your class, ask students why they think networking is important.Possible answer"Networking" is the skill of making contacts and can help people progress in their career through knowing the "right" people. The skill is important in areas such as sales where you need to develop relationship with potential customers.Life's all about making connectionsReadingStudents read and choose the best answer. Ask them to compare their answers with a partner.Answers1 A2 A3 C4 C5 B6 A7 B8 C9 A 10 C5 Ask students to underline the parts of the text which tell you where people network and the reasons why. Then ask students to give their answers and discuss the second question as a class. AnswerPeople network at:- conferences- trade fair events- coffee breaks- formal "networking" eventsThe reasons are:- to help people maximize their potential- to get to know other people- for people with little experienceStarting a conversationListening6 1.2 Students listen and match the conversations to the locations.Answers1 C2 A3 D4 B1.2 Listening scriptConversation 1R=Richard W=Woman M=MarekR Hello?W Hello, Richard. I'd like to introduce you to Marek.R Oh, yes. Hello, Marek. How do you do? Nice to meet you at last.M Hello, Richard. Pleased to meet you too.W Oh, do you two know each other already?M Well, we've spoken on the phone a few times.R But we've never actually met. Anyway, take a seat. Would you both like a coffee?Conversation 2A Would you like a coffee?B Oh thanks.A Milk?B Yes, it was very interesting. The first speaker was particularly good.A Is this your first time at one of these events?B Yes, it is. And you?A No. I've been coming for years. The company pays and if the location is good then I come. I remember the best year we had was in Monaco...Conversation 3M=Marie W=WomanM May I join you?W Sure.M You're a colleague of Martin Obach, aren't you?W That's right. He works in our Barcelona office. How do you know him?M We were both at Elcotil together. He left about a year before me.W Oh, are you Mandy?M Marie.W Marie. That's right. Sorry, I knew it began with an M. Yes, Martin said you were doing this course and that I should say hello...Conversation 4A Well, this is nice.B Well, it's quite simple but the food is very traditional and it's popular with the locals. On Sundays I often bring the family here.A That's nice. How many children do you have?B Two. Twins. A boy and a girl. They've just started school.A Wow. Twins.B And you?A No, not yet. And have you always lived in Lille?B Yes, most of my life. I worked in Paris for a while and in your country, of course. But all my relatives are here. What about your family?A Oh, they're spread out. I see my parents from time to time but my sister lives in Norway with her husband so we don't get together much. Anyway, I know your company is looking for a partner on this Thai project.B Yes. Is that something you might be interested in...7/8 1.2 Students match the expressions to the responses and then check by listening. If they find the first stage difficult, they can do the matching task while they listen to the recording.Answers1 D2 I3 C4 J5 A6 E7 K 8 L 9 F 10 G 11 H9 Students practice the expressions and reponses in a controlled way. Note that the student with the book closed doesn't have to give exactly the same response as those in the book. Write any good examples of responses generated by students on the board after- wards to share with the rest of the class. 10 Typically students will suggest topics like weather, travel, countries, work and language. However, note that with some cultures, topics such as politics, religion or family may not be appropriate. If you have a class with students from many different cultures or experience of travel, open this up for discussion and draw on students' experiences of dealing with different cultures.Developing a conversationSpeaking11 Before you begin, give students time to study the flowchart. Elicit from them the type of expressions they might use at each stage of the flowchart. If possible, clear space in the classroom for students to walk around and simulate networking with each other. If there isn't space, students could work in pairs and follow the flowchart.Photocopiable activity 1.2See page 161.Business correspondenceWritingThis first writing section provides a general overview of different correspondence and will help students with Part One of the Writing Test in particular.1 Give students a time limit of 10 minutes to answer the questions.Answers1) The email and post-it note are not related to her work.2) The memo and the letter are formal because they are giving information and replying to a customer with a complaint. The language uses quite long and fixed expressions.3) The memo is "internal communication" because it was sent within the company. Everyone in the company received a copy of it.4) The memo uses the T0/From/Date/Subject headings. It doesn't require an opening salutation line (Dear...) or closing salutation (Best...Yours...). Memos often have only one paragraph.5) Tel./asap/@/RE2 Refer students to the Exam Success tip. Ask them to complete the table using words from the correspondence in exercise 1. The table will givestudents a very useful reference for further writing during their course.Answers1) I am writing to...2/3) Further to our previous meeting/ With regard to your letter dated...4) how about5) I would like to apologise for6) I'm sorry that...7) we are pleased to8) Unfortunately9) Can you10) Do you want me to11) May I remind you...12) Don't forget13) we look forward to working with you...14) See you soon15) Yours sincerely3 Tell students that this exercise is typical of a question from the Writing Test. If they do the task in class, you could put them into pairs to write it together.Note that the memos must be very succinct to have only 40-50 words and that the To/From/Date/Subject heading is not included in the word count. Typically, students will find it hard to keep within this word count and make their ideas short and simple. Students will find it helpful to use the memo on page 12 as a model.Possible answerTo: All StaffFrom: (Name of student)Date: 25th JulySubject: Parental LeaveFurther to our previous meeting, I am pleased to confirm that parental leave for fathers has been extended to three weeks. The new system will come into operation as from 25th September. May I remind you that your managers will require one month's notice?Module 1.3 Speaking Test: Part OneExam FormatRead the opening description of this part of the exam with the students. Refer students to the Exam Success tip. Exam Practice1 This exercise looks at some typical mistakes that students make in the first part of the exam.AnswersA Yes, I think English...B ...I'm interested in marketing.C I'm from...D I'd like to work...E Actually, I'm just finishing my degree...F For about six years.2 Students complete the conversation with corrected answers O-F.Answers1 O2 C3 E4 B5 D6 A7 F3 To set this up, the student playing the part of candidate can close their book and answer the examiner's questions in exercise 2 in their own words. Refer students to the Learning Tip which suggests that students record and self-evaluate their performance. If possible, record them in the classroom and let them listen and note any common errors.4 In the opening part of the Speaking Test, the examiner can also ask general questions about business topics. Refer students to the Exam Success tip. Note that these questions don't rely on specialist knowledge and pre-work students should be able to respond as well as in-work students. Let students read the topics and briefly discuss with the class how difficult they would find these to give a short comment on. If any students look concerned about the topics, point out that the Student's Book covers all of these (and more) both in terms of content and language.5 1.3 Play the extract from the speaking test. Answers / The examiner asks about:- business in your home town or country.- present and future changes in working life.1.3 Listening scriptE=Examiner C=CandidateE And where do you live exactly?C I'm from a small town in northern Switzerland, but at the moment I'm studying for a business degree so I live in Zurich.E What types of business are most successful in your town?C Er, well, I suppose that tourism is quite important to the area and there are many small farms of agriculture also. Zurich, where I study, is more famous of course for banking and financial services.E How is working life changing in your country?C Sorry, can you repeat the question, please?E Yes, how is working life changing in your country?C I think that more and more people are moving to the cities or they are commuting in every day. In my opinion, the biggest change has come from technology - but then that's probably true everywhere, not just in my country...6 1.3 Students listen again and complete the gaps with phrases which will be useful for the speaking test. Answers1 I suppose that2 can you repeat3 I think that...4 In my opinion7 In pairs, students prepare questions they think an examiner might ask on the topics in exercise 4. Students take their questions and work with another partner. Each student takes turns to ask and answer the questions.Possible questions1) What kind of business is very important in your home town?2) Do you think English will continue to be important for business in the future?3) Which technology has had the biggest effect on business in recent years?4) In what ways do you think working life will change in the next ten years?5) If you had a choice of working training, what would it be? Why?6) How effective is selling over the phone?Exam Self-check8 Students can grade themselves in exercise 7 using the Exam self-check. An alternative is to put the students into groups of three so that one student is listening to the interview and marking the candidate with the Exam self-check. Students then change roles so that the interview is repeated three times. ExtensionNow that students have practised the first part of the Speaking Test both with personal information questions (in exercise 3) and further business related questions (in exercise 7), they can repeat all of Part One of the Speaking Test, both as examiner and candidate. They will find it helpful to refer to the Useful expressions summary at the bottom of page 15 and, again, they can use the Exam self-check in exercise 8 to evaluate their performances.。
剑桥商务英语BEC中级阅读全真试题READINGQUESTIONS 1-45PART ONEQuestions 1-7Look at the sentences below and the job advertisements on the opposite page.Which job does each sentence 1-7 refer to?For each sentence, mark one letter (A, B, C or D) on your Answer Sheet.You will need to use some of these letters more than once.1 You will be responsible for the operation of a puter system.2 You must be able to forecast what people will want to wear.3 You will be able to work with people from many different countries and backgrounds.4 You will have a qualification which covers two subject areas.5 It is necessary to have worked in this sector before.6 You will need to keep in contact with the headquarters of the organization.7 The advertisement emphasises the need to have a suitable approach to important people.ABUSINESS MANAGERYou will be responsible for our global business within specific countries and will have a good understanding of international distribution, possibly based on previous experience, plus the ability to work in markets that are highly varied in their culture. You will be fluent in a second language, be willing to travel extensively, and preferably have a degree.BDEPARTMENT STORE BUYERBased at our head office in London, you will selec。
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BEC真题一THE ART OF PERSUASIONLet me send you our brochure is probably the most commonly used phrase in business. But all too often, it can spell the end of a customer enquiry because many brochures appear to be produced not to clarify and to excite but to confuse. So what goes wrong and how can it be put right? Too often, businesses fail to ask themselves critical questions like, Who will the brochure be sent to? What do we want to achieve with it? The truth is that a brochure has usually been produced for no other reason than that the competition has one.However, with a little research, it often transpires that what the client wants is a mixture: part mail shot, part glossy corporate brochure and part product catalogue - a combination rarely found. Having said that, the budget is likely to be finite. There may not be enough money to meet all three marketing needs, so the first task is to plan the brochure, taking into account the most significant of these. The other requirements will have to be met in a different way. After all, introducing the companys product range to new customers by mail is a different task from selling a new seasons collection to existing customers.The second task is to get the content right. In 95 per cent of cases, a company will hire a designer to oversee the layout, so the final product looks stylish, interesting and professional; but they dont get a copywriter or someone with the right expertise to produce the text, or at least tidy it up - and this shows. A bigger failing is to produce a brochure that is notcustomer focused. Your brochure should cover areas of interest to the customer, concentrating on the benefits of buying from you.Instead, thousands of brochures start with a history lesson, Founded in 1987, we have been selling our products .. I can assure you that customers are never going to say to themselves, Theyve been around for 20 years - Ill buy from them. Its not how long youve been in business that counts, its what youve done in that time. The important point to get across at the beginning is that you have a good track record. Once this has been established, the rest of the brochure should aim to convince customers that your products are the best on the market.It is helpful with content to get inside the customers head. If your audience is young and trendy, be creative and colourful. As always, create a list of the benefits that potential customers would gain from doing business with you, for example, product quality, breadth of range, expertise of staff and so on. But remember that it is not enough just to state these; in order to persuade, they need to be spelt out. One possibility is to quote recommendations from existing customers. This also makes the brochure personal to you, rather than it simply being a set of suppliers photographs with your name on the front.At the design stage, there are many production features that can distinguish your brochure from the run of the mill. You may think that things like cutouts or pop-ups will do this for you and thus make you stand out, or you may think they just look like designer whims that add cost. Go through all the options in detail. One of them might be thatall-important magical ingredient.13 What point does the writer make about brochures in the first paragraph?A Customer expectations of them are too high.B They ought to be more straightforward in design.C Insufficient thought tends to go into producing them.D Companies should ensure they use them more widely.14 The writers advice to companies in the second paragraph is toA produce a brochure to advertise new product lines.B use a brochure to extend the customer base.C accept that a brochure cannot fulfil every objective.D aim to get a bigger budget allocation for producing brochures.15 In the third paragraph, which of the following does the writer say would improve the majority of brochures?A better language and expressionB better overall appearanceC more up-to-date contentD more product information16 In the introduction to a brochure, the writer advises companies to focus onA their understanding of the business environment.B the range of products they offer.C their unique market position.D the reputation they have built up.17 When discussing brochure content in the fifth paragraph, the writer reminds companies toA consider old customers as well as new ones.B provide support for the claims they make.C avoid using their own photographs.D include details of quality certification.18 What does run of the mill in line 67 mean?A eye-catchingB complicatedC stylishD ordinary《The art of persuasion》，劝告的艺术。
剑桥商务英语中级考试历年真题荟萃注：这里讲解的题目是人邮版第四辑真题TEST 1 阅读部分的Part one.Questions 1-7Look at the statements below and the article about the development of future business leaders on the opposite page.Which section of the article (A, B, C or D) does each statement (1-7) refer to?For each statement (1-7), mark one letter (A, B, C or D) on your Answer Sheet.You will need to use some of these letters more than once.1 Managers need to take action to convince high-flyers of their value to the firm.2 Organisations need to look beyond the high-flyers they are currently developing.3 There is a concern that firms investing in training for high-flyers may not gain the benefits themselves.4 Managers need expert assistance from within their own firms in developing high-flyers.5 Firms currently identify high-flyers without the support of a guidance strategy.6 Managers are frequently too busy to deal with the development of high-flyers.7 Firms who work hard on their reputation as an employer willinterest high-flyers.The Stars of the FutureA Existing management research does not tell us much about how to find and develop high-flyers, those people who have the potential to reach the top of an organisation. As a result, organisations are left to formulate their own systems. A more effective overall policy for developing future leaders is needed, which is why the London Business School has launched the Tomorrow's Leaders Research Group (TLRG). The group contains representatives from 20 firms, and meets regularly to discuss the leadership development of the organisations' high-flyers.B TLRG recognises just how significant line managers are in the process of leadership development. Unfortunately, with today's flat organisations, where managers have functional as well as managerial responsibilities, people development all too often falls victim to heavy workloads. One manager in the research group was unconvinced by the logic of sending his best people away on development courses, 'only to see them poached by another department or, worse still, another firm'. This fear of losing high-flyers runs deep in the organisations that make up the research group.C TLRG argues that the task of management is not necessarily about employee retention, but about creating 'attraction centres'. 'We must help line managers to realise that if their companies are known as ones that develop their people, they will have a greater appeal to high-flyers,' said one advisor. Furthermore, selecting people for, say, a leadership development programme is a sign of commitment from management to an individual. Loyalty can then be more easily demanded in return.D TLRG has concluded that a company's HR specialists need to take action and engage with line managers individually about their role in the development of high-flyers. Indeed, in order to benefit fully from training high- flyers as the senior managers of the future, firms must actually address the development of all managers who will be supporting the high-flyers. Without this, managers will not be in a position to give appropriate advice. And when eventually the high-flyers do move on, new ones will be needed to replace them. The next challenge will be to find a new generation of high-flyers.首先得搞明白的是这篇文章到底讲的什么。
BEC剑桥商务英语中级考试真题BEC剑桥商务英语中级考试真题为了让大家更好的学习商务英语BEC考试，我给大家整理了BEC 商务英语中级考试真题,下面我就和大家共享，来观赏一下吧。
真题一When to Recruit?0 In a small business, deciding when to take on new staff is a delicate calculation. On00 the one hand, if you are increase your workforce, you might find it difficult to cover34 for the increased costs straight away. On the other hand, extra staff could35 enable you to spend more time on activities such as marketing, which in the36 end should meanthe increased profits. A useful way of deciding when to increase37 your workforce is to ask yourself if you can make enough of extra sales to meet38 the cost of taking on with an extra employee. But evenif you are not able to39 increase your sales immediately you may still be able to employ someone.40 In this such case, however, you must keep your business going until you have built41 your sales up to the new level you need. If in the end you are clever enough to42 get your timing so right, you will not want to throw away your advantage by43 employing the wrong type person. The whole process of advertising and44 interviewing can take around many months, so finding you made a mistake and45 need to recruit again it can have a very serious impact on the future of your business.《When to recruit?》，何时招人?文章是讲的小公司招人的一些留意事项，应当如何推断招人的时机。
正文In answer to your questions, Action Appliances hasbeen manufacturing top quality appliances for 15years now. We began selling rice cookers from onesmall shop in Taipei. At that time, we were strictly amom-and-pop operation.To keep up with overwhelming customer response, the company expanded rapidly. Weimproved our R&D department and enlarged our product lines to include washers anddryers, refrigerators, and microwave ovens. Our appliances are geared toward households withhigh needs but minimal space.Taiwan is still our main market. As a matter of fact, you'll find at least one Action appliance inone out of three households in Taipei alone.With a strong home base, we feel we're ready to move overseas. Recent consumer researchefforts prove that over 40% of the appliance market in Canada and the United States consistsof highly efficient, compact products. You'll find that our appliances meet these needs.句型总结●开场白1. In answer to your questions, Action Appliances has been manufacturing top qualityappliances for 15 years now.2. Regarding your questions, Action Appliances has been in business for 15 years.3. In response to your questions, Action has been producing top quality products for 15years now.一开始就直接回答问题，不仅使晤谈进行顺利，并表示你对客户的问题定不回避。
商务英语BEC中级测试题及答案2016商务英语BEC中级测试题及答案2016商务英语BEC中级测试题及答案一. READINGPART ONEQuestions 1-7Read these sentences and the following new reports.Which country does each sentence describe?For each sentence mark one letter (A ,B ,C or D) on your Answer Sheet.Example:the head of state went to China to treat his disease.Answer: B1. the government didnt want to cancel a meeting in its capital.2. This country did something that went against the international aGREements.3. the king declared that he was unable to stop the civil war.4. A fierce quarrel broke out between this country and its neighbour.5. A national budget is going to be approved by the parliament some time in July.6. An opposition .party plans to turn down its enemy who now controlls the government.7. A nuclear reactor aroused the suspicion of the United Nations which sent inspectors there to investigate.A . North Korea announced that it had begun to change the fuel at a nuclear reactor at Youngbyon without the presence of international inspectors, a move that is contrary to internationalaGREements.B. the Khmers Rouges claimed to have captured the town of Mongkol Borei, in north-western Cambodia. As King Sihanouk prepared to leave for China to resume cancer treatment ,he said he had lost hope of resolving the Cambodian conflict.C. Japans main opposition party, the Liberal Democrats, said it would try to bring down the minority government of Tsutiomu Hata once the budget is passed by parliament in mid-July.D. the Philippines refused a demand by Indonesia to ban a conference in Manila on East Timor, provoking the worst dispute between the countries for several years.PART TWOQuestions 8-12Read this memorandum.Choose the lest sentence from the list A-I to fill each of the blanks.For each blank (8-12) mark one letter (A-I) on your Answer Sheet.De not mark any letter twice.One answer has teen given as an example.MEMORANDUMTo: Filma Williams ,school of ArchitectureFrom : Ram S. Johnson ,Physical Plant OperationsSubject : Air-conditioning Installation Costs for East Hall.Date : 4.4.94As you requested in your memo of March 15, we have studied the costs of installing air conditioning for the seven offices and two studio classrooms in Eest Hall ...example...Office and Classroom installationEstimates were obtained from three contractors on the costsof covering the。
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剑桥商务英语中级考试试题(一)
一、中READING （PART ONE ）（共7小题,共7.0分）· Read these sentences . · Which type does each sentence (1--7) describe? · For each sentence mark one letter A, B, C or D on your Answer Sheet.
第1题
A. Microcomputer
A microcomputer is a desktop or notebook size computing device that uses a microprocessor as its Central Processing Unit, or CPU. Microcomputers are also called Personal Computers (PCs), home computers, small business computers, and micros. The smallest, most compact are called laptops. When they first appeared, they were considered single user devices, and they were capable of handling only four, eight, or 16 bits of information at one time. More recently the distinction between microcomputers and large, mainframe computers (as well as the smaller mainframe type systems called minicomputers) has become blurred, as newer
microcomputer models have increased the speed and data handling capabilities of their CPUs into the 256 bit, or even much more bit multi-user range.
B. Minicomputer
A minicomputer is a mid-level computer built to perform complex computations while dealing efficiently with a high level of input and output from users connected via terminals. Minicomputers also frequently connect to other minicomputers on a network and distribute processing among all the attached machines. Minicomputers are used heavily in transaction processing applications and as interfaces between mainframe computer systems and wide area networks (WAN).
C. Mainframe Computer
A mainframe computer is a high level computer designed for the most intensive computational tasks. Mainframe computers are often shared by multiple users connected to the computer via terminals. The most powerful mainframes, called supercomputers, perform highly complex and time consuming computations and are used heavily in both pure and applied research by scientists, large businesses, and the military.
D. Supercomputer
In computer science, supercomputers are large, extremely fast, and expensive computers used for complex or sophisticated calculations, typically, machines capable of pipelining instruction execution and providing vector instructions. A supercomputer can, for example, perform the enormous number of calculations required to draw and animate a moving spaceship in a motion picture. Supercomputers are also used for weather forecasting, large scale scientific modeling, and oil exploration
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and so on and so like.
E. Distributed or Grid Computing
The power needed for some calculations is more than even a single supercomputer can manage. In distributed computing using a PC grid many computers of all sizes can work on parts of the problem and their results are pooled. A number of current projects rely on volunteers with computers connected to the Internet. The computers do the work when they are not busy otherwise. The projects that need distributed computing are highly technical. For example, the SETI @ Home project looks for signs of intelligent communication in radio signals coming from space. (SETI stands for Search for Extra-Terrestrial Intelligence. )
They are often used for jobs like engineering design and testing, serious decryption, economic forecasting, etc.
【正确答案】：D
【本题分数】：1.0分
【答案解析】
段落D 是有关巨型计算机的，其主要特点是：perform the enormous number of
calculations(进行巨量的计算工作)，如天气预报、大型科学模型的计算等．这与本题中提到的工程设计与测试(engineering design and testing)，大型密码解密(serious
decryption)和经济预测(economic forecasting)等，这些都需要大量且复杂的计算，故D 是正确答案。
第2题
Many public schools now employ the devices for programmed learning and computer literacy courses.
【正确答案】：A
【本题分数】：1.0分
【答案解析】
段落A 是有关微型汁算机，从文中可以看出，它就是与我们常说的personal computer(个人电脑)相近，因此，在学校机房和家庭里使用的电脑都是microcomputer 。
因此，A 是正确答案。
第3题
Computers are designed for use in homes, schools, and office settings.
【正确答案】：A
【本题分数】：1.0分
【答案解析】
参看上文，微型计算机就是为家庭、学校和办公室里设计的，用来满足我们日常工作和学习中的一般应用。
第4题。
