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一信息查询Requests for information are valuables sales leads. Ensure that u answer RFIs promptly and effectively…信息查询是宝贵的销售线索。
您一定要迅速而有效的回复信息查询……Sample replies to an RFI 信息查询回复样本Inability to supply requested product 无法供货Offering a substitute product 建议提供替代品1.1 信息查询回复样本尊敬的您7月16日的查询已收到。
得知贵公司对我们的产品有兴趣，深感荣幸。
我们已通过DHL给您邮寄了我公司最新的产品目录以及一些常用原料的样品。
很抱歉未能寄上全套样品，但保证我公司的产品质量确实如您所期。
我公司业务部经理_将于下月到法国出差，希望到时能与您面谈并奉上全套产品样品。
相信看了这些样品之后，您也会同意我们的产品用料考究、质量上乘、工艺精良，能吸引最挑剔的买家。
除了您查询的产品以外，笨公司还生产品种繁多的小机具。
贵公司若感兴趣，可浏览我公司的网页。
期待您的订单Request for informationDear _Thanks for your inquiry dated 16 July. We are pleased to hear that you are interested in our products.We have sent u a copy of our latest catalog by DHL, together with samples of some of the materials. We regularly use in manufacturing of our products.I regret to say that we cannot send u the full range of samples. You can be assured, however, that our products are of the quality you expect.__, our Sales Manager, will be in France next month and would be pleased to visit you. She will have with her wide range of our products. When you see them, we think that you will agree that only the best quality materials are used,and that the high standard of workmanship will appeal to the most discriminating buyer.We also manufacture a wide rang of widgets in which you may be interested. You can find a full illustration of them in our online catalog at 网页We look forward to receiving an order from you.1.2 信息查询恢复样本尊敬的Errol Garner 先生“贵公司10月2日查询函已收悉。
1.索取资料(产品信息)Gentlemen/Ladies:We confirm receipt of your letter(your ref. L-CBA-0001) of February 1，2000 regarding the marketing of your children's clothes in this country.In order for us to study the matter in greater detail, we would appreciate receiving a price list for each item shown in your catalog.V ery truly yours,先生们／女生们：我们已收到贵公司于２０００年２月１日发出的关于在我国销售童装的信函（贵公司参考号为Ｌ－ＣＢＡ－０００１）．为了我们更详细地研究此事，我们希望能得到贵公司产品目录中所列项目的价格表．您忠实的，in order for us to ... 为了我们．．．it would be very helpful if you could... 如果贵方能．．．将会给我们很大帮助．(1) 如果贵方能寄来商品目录和价格表,我们不胜感激.(2) 请贵方寄来相关资料.(3)贵方若能寄来销售统计数字,将会给我方很大帮助.(1) We would appreciate it if you could send us a list of your merchandise and a price list.(2) We would like to ask you to kindly send us the related information.(3) It would be very helpful if you could send us statistics on your sales.2.索取资料（企业情况）Dear Sir/Madam,We are a company that imports yachts for sale to Japanese clients and we have enclosed our company's brochure for your reference.Y our company's name to our attention through an article in the August issue of Ocean Magazine and we understand that you manufacture yachts of various sizes. Since we might be interested in doing business with your company, we would like to have some information about you r company, we would therefore appreciate your sending us your company's catalog so that we can examine the business potential more closely.Thank you for your attention.Y ours faithfully,亲爱的先生／女士：我公司从事游艇进口，并向日本销售．随信寄去我公司手册，以供参考．＜海洋杂志＞八月号的一篇文章引起了我们对贵公司的注意．我们了解到贵公司生产不同型号的游艇，我公司有望与贵公司做生意，因此希望了解贵公司及产品的情况，请寄来贵公司产品目录，以便我们进一步研究合作的可能性．我方不胜感激．感谢贵公司的关注．您忠实的，be keenly interested in...... 对．．．非常感兴趣develop an interest in (toward)......对．．．产生兴趣line of business 经营范围product line 产品种类１.我们通过东京工商会了解了贵公司的情况．２.我公司是东南亚地区最大的高尔夫设备销售代理商之一，我们已获得贵公司新产品的有关信息．３.我方对贵公司新近开发的技术很感兴趣．１.We learned of your company through the Chamber of Commerce and Industry in Tokyo.2. Our company is one of the largest sales agents for golf equipment in South East Asia and we have obtained information about your new products.3. We are very much interested in your recently-developed technology.3.寄送资料Dear Mr. Y amato,Thank you for your letter dated 31st August,2000 inquiring about our company and our products. Enclosed are our latest brochures listing all the types of yachts we manufacture as well as our financial statement for the year ending 31st December 1999.We have not sold our products in the Japanese market in the past, and we would be delighted to do buisness with your company. Please go through the enclosures. We would be happy to answer any questions that may arise.We look forward to hearing from you.Y ours sincerely,亲爱的山本先生，谢谢您于２０００年８月３１日发出的询问我公司及产品情况的来信，随信寄去我公司最新的产品说明书，内列我公司生产的所有型号游艇及截止至１９９９年１２月３１日的财务报表．过去我公司并未在日本市场销售过产品，因此我们非常高兴与贵公司合作．请仔细阅读内附资料．我们很愿意回答任何问题．我们期待着您的回复．您真诚的，as requested... 按贵方要求．．．be proud to... 引以为荣的是．．．１.按贵方要求，兹附上我公司宣传手册．２.我公司从事本行业已有２０年，我们引以为荣的是我们在业界内建立了良好的信誉．３.我们最近已把市场拓展到俄罗斯．(1) As requested, we are enclosing our company brochure.(2) We have been in this business for the past 20 years and we are proud to have established an excellent reputation.(3) We have recently expanded our market into Russia.4.索取资料（详细资料）Dear Mr. Morgan,We refer to your company's brochure dated 2nd October,2000. We are very interested in learning in greater detail about your product No. 1080 as shown on page 15 of the said brochure. Could you please supply us with the specifications, price, delivery and other relevant information so that we could further evaluate this product?Since we intend to hold an internal meeting on 25th October to determine which company's product we might purchase, we would like to have your reply by the 11th. Thank you for your immediate attention to this matter.Y ours sincerely,亲爱的摩根先生，我们参阅了贵方２０００年１０月２日的说明书．我们希望了解说明书第１５页列的１０８０号产品的更详细的资料，贵方能否提供此产品的规格、价格、交付及其它相关资料以便我们能进一步评价此产品？由于我们要在10月25日召开内部会议，决定购买哪家公司的产品，所以请在11日前回复，希望贵方紧急处理此事。
外贸跟进邮件模板篇一：英语外贸邮件模板大全, 各类正式外贸电子邮件开头模板, 英文商务回复跟进email模板英语外贸邮件模板大全各类正式外贸电子邮件开头模板, 英文商务回复跟进email模板1. 向顾客推销商品Dear Sir: May 1, 2001Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure.Yours faithfully2. 提出询价Dear Sir: Jun.1, 2001We received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindlysend us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in orderto secure our business. We look forward to hearing from you soon..Truly3. 迅速提供报价Dear Sir: June 4, 2001Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you.交易的契机4. 如何讨价还价Dear Sir: June 8, 2001We have received your price lists and have studied it carefully. However, the price level in your quotation is too high for this market, If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree toyour offer. You should note that some price cut will justify itself by an increase in business. We hope to hear from you soon.Yours truly5-1 同意进口商的还价Dear Sirs: June 12, 2001Thank you for your letter of June the 8th. We have accepted your offer on the terms suggested.Enclosed our will find a special price list that we believe will meet your ideas of prices. You should note that the recent advances in raw materials have affected the cost of this product unfavorably. However, for your order we have kept our prices down.Sincerely5-2 拒绝进口商的还价Dear Sirs: June 12, 2001Thank you for your letter of June the 8th. We regret that we cannot meet your terms. We must point out that the falling market here leaves us little or no margin of profit. We must ask you for a keener price in respect to future orders. At present the best discount offered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain.We hope you will reconsider the offer.Truly6. 正式提出订单Dear Sir: June 15, 2001We have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition. We reserve the right of refusal of delivery and/or cancellation of the order after this date.Truly7. 确认订单Dear Sir: June 20, 2001Thank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will make every possible effort to speed up delivery. We will advise you of the date of dispatch. We are at your service at all times.Sincerely8. 请求开立信用证Gentlemen: June 18, 2001Thank you for your order No. 599. In order to execute it, please open an irrevocable L/C for the amount of US$ 50,000in our favor. This account shall be available until Sep. 20. Upon arrival of the L/C we will pack and ship the order as requested.Sincerely9. 通知已开立信用证Dear Sir: June 24, 2001Thank you for your letter of June 18 enclosing details of your terms. According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in your favor, valid until Sep. 20. Please advise us by fax when the order has been executed.Sincerely10. 请求信用证延期Dear Sir：Sep. 1, 2001We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at our factory. We are afraid that your L/C will be expire before shipment. Therefore, please explain our situation to your customers and secure their consent to extend the L/C to Sept.30.Sincerely11. 同意更改信用证Gentlemen: Sept. 5, 2001We received your letter today and have informed our customers of your situation. As requested, we have instructed the Beijing City Commercial Bank to extend the L/C up to and including September 30. Please keep us abreast of any new development.Sincerely交易的进行12. 抱怨发货迟延Dear Sirs: Sept. 25, 2001Concerning our order No. 599 for 200 mountain bikes, so far you have shipped only 50 bikes against the shipment. We are notifying you that we reserve our right to claim on you for the shortage, if it is confirmed. We have given our customers a definite assurance that we would supply the goods by the end of September. We hope you will look into this urgent matter.Yours faithfully12a. 处理客户的抱怨Gentlemen: Sept. 30, 2001In response to your letter of Sept.25, we regret yourcomplaint very much. T oday we received information from Hong Kong that the remaining 150 bikes were on a ship that developedengine trouble and had to put into port for repairs. The trouble was not serious, and the vessel is now on her way. She would arrive at your place tomorrow or the next day.Truly14-1 取消订货Dear Sirs: Oct. 2, 2001We are sorry that causes completely beyond your control have made it impossible for you to keep the shipment date of Sept. 30. Since you have failed to uphold your end of the agreement, we find it necessary to cancel our order. Unfortunately, our buyers cannot wait indefinitely for the units. We are sorry that it is necessary to take such a drastic step.Sincerely14-2 谅解迟运原因Gentlemen: Oct. 2, 2001We have received of your notice of delay of shipment due to mechanical troubles on the ship. We are pleased that the order is now on its way. Thank you for the notice. We areeagerly awaiting the ship's arrival.Yours faithfully交易的尾声15. 货物损坏报告Dear Sirs: Oct. 4, 2001Upon arrival of your shipment, the ship's agents noticed that case No. 5 was damaged and notified us. The number of articles in the case is correct according to the invoice, but the following articles are broken: (List of articles)As you will see in our survey report and of the ship's agents', that these units are damaged and quite unsaleable. Please send us replacements for the broken articles; we await your reply in due course.Sincerely16-1. 拒绝承担损坏责任Dear Sirs: Oct. 8, 2001Thank you for informing us of the damaged shipment. Since the units were packed with the best of care, we can only assume that the cases were handled roughly. We therefore urge you to lodge your claim with the insurance company.Sincerely16-2. 承担赔偿责任Gentlemen: Oct. 8, 2001As soon as we got your letter we got in touch with the packers and asked them to look into thematter. It appears that the fault lies with the packaging materials used. We have since corrected the mistake. We apologize for the oversight, and are sending a new delivery immediately.Sincerely交易花絮17. 催要逾期货款Dear Sirs: Nov. 30, 2001It has come to our attention that your payment is one month overdue. The units ordered were delivered to you on September 26 and were invoiced on September 30. Payment is due on October 30. We look forward to seeing your remittance within a week.Sincerely18. 付清逾期货款Dear Sirs: Oct. 3, 2001We have looked into the cause of the delay in payment andhave found that our accounting department made an oversight in making your remittance. We are sorry for the inconvenience. The sum of US$ 20,000 has been sent to you by T elegraphic Transfer and should reach you sometime tomorrow.Sincerely篇二：外贸跟踪邮件范文询问客户对报价的看法Dear xxx,Hope everything goes well with you!Have you kindly checked my offer? Hope they are workable for your market! It is a regret that I haven’t received any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply.If there is anything we can do for you, we shall be more than pleased to do so.Hope we can build good cooperation with you and your company.Best regards.追问客户的评价，求回复Dear xxx,How are you recently?Several days no news from you, have you got my enquiry for xxx? Fully understand that you are too busy to reply us. But we are still waiting for your comments. We need your feedback to go ahead. Thank you in advance.Many thanks and best regards.本着小强精神，保证客户收到报价，重发报价Hello,xxx,Wish you have a nice day!May I ask whether you have received my quotation? Now I am sending it again. If you have any other ideas, pls fell free to contact me. We will do much better if you can give any advices to us. Waiting for your favorable reply soon!Best wishes利用报价的有效期给客户一点压力Hello,xxx,Hope everything goes well It is Bella.We are in receipt of your inquiry dated on xxx and quote you as follow:xxxxxx. Pls kindly check whether price is workable. Because price will be invalid on xxxx.Wish we will promote business.Best regards.最后一次寻求客户对所询价产品的意见，附上产品目录表Good day! My friend, Bella again.My quotation of xxx you might have received and considered. Could you kindly advise your comments at your earliest convenience?Enclosed is the E-catalog of Kington, pls kindly chk! If there is any item you are in need of, pls contact me! I’ll be more than pleasure to offer the information you want.Thanks...I am of service at any time!BR待客户在目录表中发现适合他们市场的产品Hello, my friends,Have u received and chked the E-catalog send in my last email? Hope they are workable for your market! If you find some product really attractive to you, pls feel free to contact me. We are more than pleasure to offer u with more information you want.If u want to estimate the products show, yes, sample can be sent for your reference! We hope to establish good business relationship with you in the near future.BR时不时问一下是否有新的询盘或订单Dear xxx,I hope u are doing good.Have u got any orders? Pls keep me posted if yes, I will send you our updated price for your review.BR对于较大的客户我们可以主动提出提供免费样品Dear xxx,Free sample can be sent for your reference if you need. How’s your opinion?As our several communication, I hope that we can build a cooperation between us. Waiting for your reply.Best Wishes最后的绝招Dear xxx,I have sent you email many times before but have not received ant reply from you so I am guessing the emails have not reached you.Could you please drop me a short note if you receive this message and also pls tell me if you have any interest in our products? I don’t want to keep bothering you if you don’thave any interest.BR新产品上市就是厉害的时候了哦Dear xxx,Good morning!It is glad to inform u that we have lauched xxx, which with xxxx优势特点such as perfect design, low noise, light weight.......Attached with xx and xx for your reference and pls have a try in your market if possible. BR告知客户价目表的调整Dear xxx,How are u? Long time no contact and hope everything goes well with u.Our products and quotation had updated. Would u pls chk our new quotation with new items in attachments? If have any questions, pls contact me freely.BR看看可不可以转换订单吧Hello,xxx,Now I am writing for keeping in touch with u for further business.If any new inquiry, welcome here and I will try my best to satisfy you well with competitive prices as per your requests. By the way, how about your order(or business) with item xxx? If still pending I would like to offer our latest prices to promote an opportunity to cooperate with each other. Thanks and best regards, Bella.客户过节，送祝福Dear xxx,Happy xxx and we wish u, your family, company enjoy your holidays.As for xxx, if u need any info, pls contact me at any time. We will try our best to satisfy u. May god bless u and have a nice day.给客户发送一封关心邮件，提醒客户注意休息，身体健康Dear xxx,Good day!Happy the coming new Year! I know that you will be much busy than before. But pls remember to keep enough rest! As we all know, healthy is most important in your life.BR如果我方过节的话Dear xxx,Sorry for re-troubling u.Pls find my pervious email below. Could you kindly chk by return today. Because we will on holiday from xxx to xxx and my email access may be limited.Thank u in advance.BR八种外贸跟踪邮件范文巧妙锁定客户1，报价后好几天没回复。
邮政特快专递详情单填写规范一、详情单填写的重要性1.详情单填写规范是保证收寄信息准确的第一道工序，尤其是收寄信息交由外包中心集中录入后，详情单填写直接影响邮件收寄计费准确性，必须把好关。
2.邮件收寄后，后续内部处理、查询、帐务处理、对帐等都需要规范填写的详情单；3.详情单是具有法律效率的合同契约，必须认真对待。
二、国内详情单填写规范（一）详情单布局1.详情单整体布局由9个版块构成，分别是寄件人信息、收件人信息、邮件详细说明、附加服务、寄递费用、付款方式、揽投员信息、寄件人签署、收件人签收。
2.寄件人信息、收件人信息、邮件详细说明（保价部分）、付款方式、寄件人签署、收件人签收由客户填写，邮件详细说明（内件品名）、附加服务、寄递费用、揽投员信息由揽投员填写。
（二）标准快递/经济快递详情单填写规范1．寄件人信息和收件人信息（1）寄件人、收件人为“自然人”的，“公司名称”栏可省略不填。
如未填写“公司名称”请务必详细填写寄件人、收件人地址。
（2）寄件人、收件人为“法人”的，除填写具体的寄件人、收件人姓名外，还要将填写寄件单位和收件单位全称清楚。
（3）寄件人、收件人姓名要填写确切，应与有效证件姓名一致。
不能以“王先生”、“李小姐”等不完整、不明确的信息代替。
（4）寄件人、收件人地址在非直辖市的，均须按省、市、县、街道、门牌号码(楼号、单元号、楼层、房号),农村地址须按省、市、县、乡、村的顺序填写。
（5）不得只填写寄件人、收件人所在单位而省略具体地址。
（6）收件人地址在直辖市的，“省”栏可省略。
（7）电话/手机：必须填写，优先填写手机号码。
固话电话号码应填写“区号+7或8位固话”，选择“妥投短信”通知业务的客户，寄件人必须填写11位手机号码。
（8）客户单号：自备单或订单号，可与邮件号码绑定，便于查询。
（9）协议客户填写客户代码，若无法确认客户代码，此栏可为空，不可随意填写。
（10）应填写六位邮政编码。
要规范、准确地书写寄件人地址或收件人地址邮政编码，如果客户实在不能提供邮政编码，揽投人员可以帮客户进行填写。
询问客户对报价的看法Dear xxx，Hope everything goes well with you!Have you kindly checked my offer？Hope they are workable for your market！It is a regret that I haven't received any information from your side。
May I have your idea about our offer? We will try to satisfy you upon receipt of your reply.If there is anything we can do for you，we shall be more than pleased to do so.Hope we can build good cooperation with you and your company.Best regards.追问客户的评价，求回复Dear xxx,How are you recently?Several days no news from you, have you got my enquiry for xxx？Fully understand that you are too busy to reply us。
But we are still waiting for your comments. We need your feedback to go ahead。
Thank you in advance。
Many thanks and best regards。
本着小强精神，保证客户收到报价,重发报价Hello,xxx，Wish you have a nice day！May I ask whether you have received my quotation？Now I am sending it again. If you have any other ideas, pls fell free to contact me. We will do much better if you can give any advices to us.Waiting for your favorable reply soon!Best wishes利用报价的有效期给客户一点压力Hello，xxx,Hope everything goes well!！! It is Bella。
公对公的查询函范文示例1:尊敬的先生/女士，我代表[你的公司/组织名称]，在此致函贵公司查询以下事项。
我们希望您能提供相关信息，以便我们能够更好地处理我们之间的业务关系。
首先，我想了解贵公司的最新产品目录和价格表。
我们一直以来对贵公司的产品很感兴趣，并且希望扩大与贵公司的业务合作。
我们需要了解贵公司目前所提供的产品种类、规格以及单价，以便我们能够做出进一步的决策。
其次，我们希望了解贵公司的支付条款和条件。
作为合作伙伴，我们希望明确了解贵公司的支付方式、信用期限以及可能适用的折扣政策。
这将有助于我们更好地进行财务规划和付款安排。
另外，我们想咨询贵公司的售后服务政策。
我们重视贵公司所提供产品的品质和售后支持。
了解贵公司的售后服务政策和流程将有助于我们在购买贵公司产品后，能够及时解决潜在的问题和困惑。
最后，我们希望了解贵公司的交货方式和时间。
我们需要了解贵公司的货运方式以及货物交付所需的时间。
这样我们可以提前计划我们的库存和订单，以确保能够按时完成我们的项目。
非常感谢您抽出时间阅读这封信函。
我们对贵公司产品和服务的兴趣很大，并希望能与贵公司建立起互惠互利的业务合作关系。
如果可能的话，请将有关信息发送至以下地址/[你的联系方式]。
如果您需要进一步的信息或有任何疑问，请随时与我联系。
期待您尽快回复，感谢您的合作和关注。
祝好，[你的姓名][你的职位][你的公司/组织名称][你的联系方式]示例2:尊敬的XX公司：您好！我是来自XX公司的XX，写信向贵公司查询相关事宜。
我研究了贵公司的网站和相关文件，发现我需要获取以下信息/文件：（具体说明需要查询的内容）为了进一步的了解和澄清，我希望贵公司能够提供以下信息/文件：1. 具体的信息/文件名称：（例如合同编号、报告名称等）2. 相关时间范围：（需要涵盖的具体时间段）3. 其他可能需要提供的细节：（例如具体部门、相关人员等）我希望能在XX日期之前收到贵公司提供的相关信息/文件，并且希望以书面形式进行回复。
1 邮件范文1. Dear Mr./Ms,Mr. John Green, our General Manager, will be in Paris from June 2 to 7 and would like to come and see you, say, on June 3 at 2.00 p.m. about the opening of a sample room there.Please let us know if the time is convenient for you. If not, what time you would suggest.Yours faithfully ['feiθfuli] 你忠诚的,尊敬的先生/小姐我们的总经理约翰格林将于六月2日到7日在巴黎，有关在那开样品房的事宜，他会于六月3日下午2：00点拜访您。
请告知这个时间对您是否方便。
如不方便，请建议具体时间。
您诚挚的Back to Top<回信>Dear Mr. ['mist ə]先生/ Ms. [miz]小姐,Thank you for your letter informing [in'f ɔ:miŋ] us of Mr. Green's visit during June 2-7. Unfortunately, Mr. Edwards ['edw ədz], our manager, is now in Cairo ['kai ər əu] and will not be back until the second half of June. He would, however, be pleased to see Mr. Green any time after his return.We look forward to hearing from you.Yours faithfully,尊敬的先生/小姐谢谢来函告知我方六月2-7日格林先生的来访。
外贸网站常用栏目对应中文的英文翻译常识：公司名称和地址中每个单词的首字母大写，地址是从小到大。
按钮和标题每个单词的首字母最好也大写, 这些一般都是名词。
公司介绍类栏目的:公司简介：About Us/Introduction/Company Profile/The Company董事长致词： Chairman's Note 或 Chairman's Message 或 Message from Chairman总裁致词，总经理致词：President's Note 或 President's Message 或Message from President或 CEO's Note 或 CEO's Message 或 Message from CEO公司/企业:Cooperate一般栏目:Home About Us Products purchase order eRing Contact Gbook 公司简介： About Us组织结构： Corp. Structure 或 Corporate Structure如果是“公司简介”下一个子栏目，可直接用 Structure公司历史： History公司荣誉： Honors大事记： Milestones子公司，下属公司： Subsidiaries企业文化： Corp. Culture 或 Corporation Culture 或 Culture企业精神，公司理念： Our Philosophy 或 Philosophy经营理念： Business Philosophy公司新闻，企业动态： Company News 或 News最新消息： What's New 或 Current Affair信息交流：Communication公司结构：Structure of the Company/Company Structure组织机构： Organization/Structure公司动态/信息发布：News总经理：General Manager总裁：President董事长：Board Chairman/Chairman董事长兼总经理：Chairman and General Manager董事会：Board of Directors监视会：Board of Supervisors企业文化：Our Culture/Company's Culture/Culture企业精神：Our Spirit/Company's Spirit/Spirit企业宗旨：Our Principle/Philosophy总裁致辞：President's Report/President's Speech董事长致辞：Board Chairman's Reprot/Board Chairman's Speech/Board Chairman's Address总经理致辞：General Manager's Reprot/General Manager'sSpeech/General Manager's Address厂长： Plant director公司理念：Our Philosophy荣誉认证：Honors & Certificates企业新闻: News市场前景：Prospect领导视察: Leader's visit领导关怀: Leader's care企业荣誉: Honor下属公司: Subcompany分支机构: Branch企业结构: Framework董事会： Board of Directors监事会： Board of Supervisors经理层： Managing Directors财务部： Dept. of Finance促销部： Dept. of Sales Promotion办公室： Com pany’s Office促销部： Sales Promotion Department海外公司： Overseas Companies财务部： Department of Finance储运部： Department of Storage and Transportation业务部： Business Department办公室：Company’s Office日韩部： Dept. for Japan and Korea东南亚部： Dept. for Southeast Asia南美部： Dept. for South America印巴部： Dept. for India and Pakistan北美部： Dept. for North America欧洲部： Dept. for Europe综贸部： Dept. for Miscellaneous Business产品及技术介绍类栏目:科研力量： R&D厂房设备： Facility 或 Equipment技术交流： Tech. Exchange公司产品，产品中心等： Products 或 Product Center 或 Product Catalog产品目录： Product Catalog 或 Catalog 或 Catalogue产品展厅，产品在线： Showroom 或 Online Store新品发布： New Products产品优势： Advantages特色产品： Specials重点推荐，特别推荐（的产品）： Featured Products 或 Top Products 产品搜索： Product Search 或 Search公司产品/产品目录/产品大全/：Products/Our Products/About our Products/Product List主要产品：Main Products/Primary Products质量保证：Quality Control招商引资/寻求合作：Business Opportunity产品供应：Supply/Offer to Buy产品求购：Demand/Offer to Buy招商引资：Call for Bid开发合作：Cooperation & Development技术指标：Technique Index产品订购: Order解决方案： solutions行业优势： competitive edges产品优势： product adnantages业务咨询： Business consultation合作交流： cooperation交流动态： communication news技术研究： technology research合作伙伴： parteners核心竞争力： core competitiveness技术常识： Technical knowledge质量方针： Principle for Quality质量目标： Objective for Quality人力资源类栏目:人才信息，人才招聘，人力资源：Career 或 Jobs 或 Human Resource 招聘：Job Opportunity/Want Ads.英才加盟： join us人才需求： recruitment在线简历： resume online销售及服务类栏目:销售网络： Sales Network技术支持： Support客户服务： Customer Service 或 Service售后服务： Aftersales Service 或 Service在线交易： Order Online 或 Order联系我们： Contact Us反馈表： Feedback链接： Links邮箱登陆：E-mail Entry销售网络：Distribution Network/Sales Network市场部：Marketing Department/Department of Marketing销售部:Marketing Department/Department of Marketing/Department of Sales/Sales Department (Department 缩写：Dept.)客户服务/支持：Customer Support/Customer Service市场网络: Marketing network市场营销: Marketing营销网络: Sales network网上订单: Order online信息反馈: Feedback在线交易: Trading/trade立即订购: Order Now!营销策略： marketing strategy营销团队： sell team服务宗旨： service aim英文版：English中文版：Chinese回首页：Home联系方法/联系方式：Contact Us/Contact电话：TEL/Phone地址：ADD/Address邮编：Zip Code/Postal Code/Z.P./P.C.手机/移动电话：Mobile Phone/M.P.传真：Fax电报挂号：Cable Address电子邮件/信箱: E-mail总机: Telephone exchange网站地图： map进出口公司： Import & Export Company。
“189邮箱”产品说明书一、基本信息✧业务名称：189邮箱✧码号：10659189✧全国/省级/市级业务：全国业务✧目标客户：我的e家客户、宽带用户、C网手机客户以及互联星空客户✧相关域名规范✓WAPMAIL域名：✓POP3服务器：✓SMTP服务器：二、业务介绍业务定义：189邮箱是针对我的e家客户、C网手机客户和互联星空客户提供的安全、稳定、方便的电子邮箱服务，包含WEB邮箱功能、手机邮箱功能，以及基于两种邮箱功能的增值服务。
客户在申请业务后，可以通过PC终端对邮件进行阅读、编辑、发送等操作，也可以在手机端通过短信、彩信、WAP等方式，随时随地对邮件进行操作。
基于189邮箱账号ID，中国电信除了提供邮箱服务外，还为客户提供自写短信、网络存储等服务。
账号规则：邮箱账号是中国电信189邮箱客户的身份标识，客户在开通服务时，申请获得以“@”为域名的邮箱账号，账号名分以下三种：（1）账号名为“家庭固话号码”，面向我的e家客户开放，命名规则为“区号+固话号码+@”；（2）账号名为“C网手机号码”，面向C网手机客户开放，命名规则为“手机号码+@”；【注】客户申请获得以上账号后，可以设置别名，为了保证和passport同步，别名不可以修改（只能是删除别名，再重新申请别名），系统保证全国邮箱客户别名的唯一性。
别名命名规则：别名长度为5-15个符号，以英文字母开头，中间可以使用英文字母、数字、减号、下划线、小数点。
别名不能使用中文，别名使用的英文字母不区分大小写。
三、业务功能189邮箱产品功能分为基础功能和增值功能。
1、基础功能1.1基本邮箱功能作为189邮箱的基本功能，客户可以使用WEB邮箱业务，主要包括：●WEBMAIL：客户通过浏览器登录邮件系统，实现基础WEBMAIL的接收、发送、编辑等功能●SMTP：189邮箱提供高性能SMTP服务●POP3：189邮箱提供符合标准协议的POP3服务，客户可以通过客户端（例如Outlook、Foxmail）收发邮件●反垃圾：189邮箱采用了KBAS邮件系统专用垃圾邮件过滤模块，保护所有通过电子邮箱服务器的E-mail。
商务中文邮件的正确格式范文
尊敬的XXX先生/女士，
我是XXX公司的销售经理，我很荣幸能向您推荐我们最新的产品。
本次，我将为您介绍我们的全新手机型号——XXX手机。
该手机采用了最新的技术，具有独
特的设计和出色的性能。
其中包括高清摄像头、快速处理器和大容量储存等一系列先进的功能。
我们的手机经过严格的质量控制，可确保其质量和可靠性。
与此同时，我们还提供了一流的售后服务，包括24小时客户热线和两年的产品保修。
我们的
目标是确保每一位客户都能享受到优质的购物和使用体验。
附上了我们的产品目录和价格表以供您参考。
如果您有任何关于产品的疑问或需要进一步的信息，请随时与我联系。
我将竭诚为您提供帮助。
期待您的回复。
祝好！
敬礼，
XXX
销售经理
XXX公司
联系方式：
电话：XXX-XXXXXXX
邮箱：***********。
电器行业资料目录表模板电器行业资料目录表模板目录1. [公司简介](1公司简介)2. [产品目录](2产品目录)3. [技术规格](3技术规格)4. [安全说明](4安全说明)5. [售后服务](5售后服务)6. [常见问题解答](6常见问题解答)7. [联系方式](7联系方式)1. 公司简介在这个部分，我们将提供关于电器公司的背景信息和收益情况的详细介绍。
您可以在本节中找到以下内容：公司历史公司规模公司的主要产品和服务公司的核心竞争优势2. 产品目录在这个部分，我们将列出该电器公司的主要产品目录，以便客户和潜在客户了解到他们可以购买的不同产品类型和规格。
每个产品条目应包括以下信息：产品名称产品描述产品编号产品价格3. 技术规格此部分包含有关每种产品的详细技术规格和特性的信息。
在这里，您可以找到以下内容：产品尺寸和重量电源要求功率消耗操作温度性能指标4. 安全说明在这个部分，我们将提供关于如何正确和安全地使用这些电器产品的指南。
以下是几个可能包含的安全问题：防止电器过载使用合适的电源插座避免长时间使用电器保持电器干燥和清洁不要将电器暴露在高温和潮湿环境中5. 售后服务在这个部分，我们将介绍该公司提供的售后服务和支持。
以下是可能包含的信息：产品保修政策售后服务的联系方式故障排除指南维修和更换零件的说明常见问题解答6. 常见问题解答此部分提供了常见问题和解答，以帮助客户更好地了解和使用该电器公司的产品。
下面是一些常见问题的例子：如何启动和关闭电器？产品如何进行保养和清洁？如何与公司联系以获取更多技术支持？产品有哪些配件可以购买？是否提供全球售后服务？7. 联系方式这个部分提供了电器公司的联系信息和访问其官方网站的链接。
以下内容将被包含在此部分：公司名称地址电话号码电子邮件地址官方网站链接以上就是电器行业资料目录表模板的示例。
您可以根据自己的需求和实际情况对各个部分进行修改和定制。
希望这个模板对您有所帮助！。
本文档摘自实惠网外贸论坛()你也可以加入外贸交流QQ群：95545465交流外贸心得外贸b2b平台-实惠网（）免费注册轻松拿美金，快快行动吧！外贸邮件回复范文1.无法提供客户想要的产品时回复DearThank you for your enquiry of 12 March cate 9 cable.We appreciate your efforts in marketing our products and regret very much that we are unable to supply the desired goods due to excessive demand.We would, however, like to take this opportunity to offer the following material as a close substitute:Cate 5, US$__ per meter FOB Shanghai, including your commission 2%.Please visit our catalog at for more information on this item. If you find the product acceptable, please email us as soon as possible. Sincerely,2.对客户一般讯盘的三种回复Dear Mr. Jones:We thank you for your email enquiry for both groundnuts and Walnutmeat CNF Copenhagen dated February, 21.In reply, we offer firm, subject to your reply reaching us on or before February 26 for 250 metric tons of groundnuts, handpicked, shelled and ungraded at RMB2000 net per metric ton CNF Copenhagen and any other European Main Ports. Shipment to be made within two months after receipt of your order payment by L/C payable by sight draft.Please note that we have quoted our most favorable price and are unable to entertain any counter offer.As you are aware that there has lately been a large demand for the above commodities. Such growing demand will likely result in increased prices. However you can secure these prices if you send us an immediate reply.Sincerely,Dear Mr. Jones:We thank you for your letter dated April 8 inquiring about our leatherhandbags. As requested, we take pleasure in offering you, subject to our final confirmation, 300 dozen deerskin handbags style No.MS190 at $124.00 per dozen CIF Hamburg. Shipment will be effected within 20 days after receipt of the relevant L/C issued by your first class bank in our favor upon signing Sales Contract.We are manufacturing various kinds of leather purses and waist belts for exportation,and enclosed a brochure of products for your reference. We hope some of them meet your taste and needs.If we can be of any further help, please feel free to let us know. Customers' inquiries are always meet with our careful attention.Sincerely,Re: SWC SugarDear Sirs,We are in receipt of your letter of July 17, 2002 asking us to offer 10,000 metric tons of the subject sugar for shipment to Japan and appreciate very much your interest in our product.To comply with your request, we are offering you the following:1. Commodity: Qingdao Superior White Crystal Sugar.2. Packing: To be packed in new gunny bag of 100kgs. each.3. Quantity: Ten thousand (10000) metric tons.4. Price: US dollars one hundred and five (US$105.00) per metric ton, Fob Qingdao.5. Payment: 100% by irrevocable and confirmed letter of credit to be opened in our favor through A1 bank in Qingdao and to be drawn at sight.6. Shipment: Three or four weeks after receipt of letter of credit by the first available boat sailing to Yokohama direct.Please note that we do not have much ready stock on hand. Therefore, it is important that, in order to enable us to effect early shipment, your letter of credit should be opened in time if our price meets with your approval.We are awaiting your reply.Sincerely,3.客户向我们发出关于一个物品的讯盘后我们发的还盘Dear :Thank you for your inquiry of 16 March. We are pleased to hear that you are interested in our product "toaster".We've enclosed the photo and detailed information of the product for your reference: Product: toasterSpecification: xxxxxxxxxxxxxxxPackage: 1pcs/boxPrice: 10usd/pcsPayment: L/CFor purchase quantities over 1,000pcs of individual items we would allow you a discount of 1%. Payment is to be made by irrevocable L.C at sight.We look forward to receiving your first order.Sincerely,4.对新客户想和我们建立合作关系的还盘Dear Mr. Jones:We have received your letter of 9th April showing your interest in our complete product information.Our product lines mainly include high quality textile products. To give you a general idea of the various kinds of textiles now available for export, we have enclosed a catalogue and a price list. You may also visit our online company introduction at which includes our latest product line.We look forward to your specific enquiries and hope to have the opportunity to work together with you in the future.Sincerely,.Mark Li外贸信函中英文对照范文1.向长期客户推销新产品I enclose an illustrated supplement toour catalogue. It covers the latest designs which are now available from stock. We are most gratified that you have, for several yeas. Include a selection of our products in your mail-order catalogues. The resulting sales have been very steady. We believe that you will find our new designs most attractive. Theyshould get a very good reception in your market. Once you have had time to study the upplement , please let us know if you would like to take the matter further. We would be very happy to send samples to you for closer inspection. For your information, we are planning a range of classical English dinner serviceswhich ,should do well in the North American market. We will keep you informed on our progress and look forward to hearingfrom you. 随函寄奉配有插图的商品目录附页，介绍最新设计的产品。
全球速卖通禁限售商品目录(2013年01月31日修订)全球速卖通禁止发布违禁、限售和不适宜速递的商品信息，具体的商品目录如下：一、违禁商品根据违禁商品信息的严重程度，全球速卖通区分一级、二级违禁商品信息违规：（一）一级违禁商品1. 毒品及相关用品1.1 毒品、类固醇、致瘾性药物、精神类、麻醉类药品及化学品;1.2 易制毒化学品;1.3 麻醉注射枪、毒品吸食工具及配件;1.4 帮助走私、存储、贩卖、运输、制造毒品的工具;1.5 制作毒品的方法、书籍;2. 医药2.1 药品，处方药、非处方药、激素类、放射类药品;2.2 宣传提高或增强性功能的口服用品;2.3 宣传减肥功能的口服用品;2.4 兽用药;3. 枪支、军火及爆炸物3.1 任何枪及仿制品;3.2 推动器，或可以发射某种物体或某种装载气体或化学品的容器的投弹器，如气枪、彩弹枪、眩晕枪、鱼叉枪;3.3 弹药、易燃、易爆物品及相关化学品，制作易燃易爆品的方法、书籍等;3.4 军火或相关器材、相关配件及仿制品;3.5 生化、化学、核武器、其他大规模杀伤性武器，及任何为其提供服务、使用说明、咨询、生产、助剂以及违反国际法相关规定的信息;3.6 烟花爆竹及相关烟火点火器;4.管制武器4.1 管制刀具，如弹簧折刀、重力刀、指节、格斗刀、军用刀、叶片的手持设备和变相刀等;4.2 其他武器，如双节棍、钥匙棍、浪人叉、指节套、弹簧棍、狼牙棒等;5. 警察用品5.1 警察制服、标志及警专用制品，如警车、警徽;5.2 警棍、胡椒喷雾剂、弓弩;6. 人体器官6.1 人体器官;6.2 遗体;7. 动物及制品7.1 受保护的野生动物、珍稀植物以及《濒危野生动植物种国际贸易公约》和联合国环境规划署中列出的濒危物种;7.2 鱼翅、熊掌及猫狗制品的信息;8. 危险产品8.1 有害或危险物质(如国际海运危险货物规则所界定的危险货物);8.2 剧毒物品及相关化学物品，制作剧毒物品的方法、书籍等;9. 色情暴力产品9.1 含有情色、淫秽或暴力内容的信息、如内容低俗的漫画、书籍、游戏、音像制品、成人网站的账号或邀请码、陪聊陪逛等情色低俗的商品或信息;9.2 SM (性虐)用具;9.3 含露点图片的信息;9.4 淫秽物品或信息;10. 货币10.1 正在流通的货币、伪造、变造的货币;10.2 伪造印制货币的设备;11. 政府文件11.1 政府机构发布的文件、颁发的证书;11.2 身份凭证，如出生证、身份证、护照、签证、驾照等;11.3 伪造、变造的政府机构文件、证书、公章或仅限国家机关或特定机构方可提供的服务;12. 法律禁止交易的产品12.1 受国家保护的文物;12.2 纺织品配额;12.3 走私、盗窃、抢劫、诈骗等非法所得;13. 含政治信息的物品13.1 含有反动、破坏国家统一、破坏主权及领土完整、破坏社会稳定、涉及国家机密、扰乱社会秩序的信息;13.2 含有宣扬邪教、封建迷信的信息、含有宗教、种族歧视、民族歧视或民族攻击等内容的信息;13.3 含有政治色彩的信息;13.4 法律法规禁止出版、发行的书籍、音像制品、视频、文件资料等;14. 禁售服务14.1 任何服务(洗钱、色情、贩卖人口、泄露商业、医疗、保健等);(二)二级违禁商品1. 间谍产品1.1 间谍设备及软件;1.2 窃听设备;1.3 明确为用于偷窥或其他不正当用途的窃照设备;2. 医疗器械,美容仪器及保健用品2.1 医疗器械;2.2 兽用医疗器械;2.3 美容仪器;2.4 保健用品;3. 酒类及烟草产品3.1 酒类产品;3.2 烟草产品，包括但不限于雪茄、卷烟、雪茄烟、烟丝、烟叶、复烤烟叶、卷烟纸、滤嘴棒、烟用丝束、烟斗丝、水烟烟草、烟草糖蜜、嚼烟、鼻烟等烟草专卖品;3.3 电子烟及配件;4. 金融用品及服务4.1 银行信用卡和借记卡，及银行卡读卡器;4.2 股票、债券、股权或其他有价证券以及金融服务(包括但不限于转账、向银行出具保函和信用证、贷款、资金募集、投资、货币交易、融资等金融服务);4.3 金、银和其他贵重金属;4.4 金融及证劵;5. 电子产品及软件5.1 用来获取需授权方可访问的电视节目(如卫星和有线电视)、网络、电话、数据或其他受保护、限制的服务的译码机或其他设备;5.2 干扰器;5.3 可能用于逃避交通管理的商品;5.4 用来发送垃圾邮件的软件或其他工具;5.5 黑客软件;5.6 翻新电脑及笔记本电脑;5.7 教学软件、OEM软件;6. 运输相关物品6.1 机票、火车票、车票等运输合同凭证;6.2 与运输行业有关的物品、如飞行员制服、机场地勤人员制服、火车或地铁工作人员制服、公共运输的安全手册;7. 使用过产品7.1 使用过的拳击短裤、短衬裤、贴身内衣裤、内衣裤等;7.2 使用过的化妆品;8. 非商业信息8.1 含有个人隐私或企业商业秘密的信息(如，散装电子邮件或邮件列表、包含个人识别信息、包括姓名、地址、电话号码、传真号码和电子邮件地址);8.2 交友、征婚、招聘信息等;8.3 纯粹为收集用户信息或集资目的而发布的广告;9. 虚拟产品或服务、无形商品信息9.1 发布服务类信息;9.2 发布虚拟、无形产品，即无实际物流可追踪的产品;9.3 其他虚拟产品；（详细内容查看）9.4 部分特殊类商品必须放在指定类目下，如订单链接、运费补差价链接、赠品、定金、新品预告商品;（详细内容查看）10. 虚假容量的存储设备10.1 虚假容量的存储设备;；（详细内容查看）11. 其他违法产品11.1 发票、其他可用于报销的票据及此类票据的代开服务;11.2 权威机构认定、查处或生产商召回存在严重质量问题的化妆品、保健品、食品、玩具等;11.3 赌博工具;11.4 国家禁止的集邮品、未经邮政行业管理部门批准制作的集邮品;二、限售商品限售商品，指发布商品前需取得商品销售的前置审批、凭证经营、或授权经营等许可证明，否则不允许发布。
