职场必知的10个英文电邮礼仪
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职场英语写作英语电邮时实用的10个小贴士电子邮件是如今电子商务时代常用的交流手段。
职场中的每个人无论职位上下都要学会如何写电子邮件。
当你和外国客户交流时,邮件写作要有哪些考前须知呢?来看看吧。
The growing ubiquity of e-mail means that everyone in business, from lords of finance to programmers who dream in code, needs to write intelligently. By using simple, clear, precise language–and following a few other basic writing rules–you can bee a better municator.电子邮件的普及意味着在商务环境中的每个人,上至财务总管,下至以代码为梦的程序员,都需要写得一手好的电子邮件。
使用简单,明晰,精准的语言,再遵循一些根本的写作规那么,你就可能成为一个良好的沟通者。
1. Put metaphors on the back burner.1. 不要优先考虑比喻。
Never use a metaphor, simile, or other figure of speech that you often see in print.在常见的一些打印出来的文档中,不要使用隐喻、明喻或其他修辞。
2. Use simple, concrete language.2. 使用简单,详细的语言。
Never use a long word where a short one will do. More often than not, an everyday word is better than a bookish one. Use simple, clear, precise language. Instead ofmentioning “the current situation,” explain exactly what it is.竟可能使用短的词语。
英文邮件,不可错过的礼貌用语!展开全文你需要经常用英语给写邮件吗?如果是,那可要好好主意礼貌哦。
今天为大家带来十条职场常见的英语用句,放入邮件中立刻诚意满满,搭配简洁明了的邮件内容风味更加。
现在就来看看吧~1. 第一次给陌生同事写邮件:It's my pleasure to write to you. I am …2. 跟同事开会以后写邮件:As discussed during the meeting, ...3. 感谢同事回邮件:Thanks for your reply. (Thanks for your prompt reply)4. 告诉同事仅供参考:FYI (For your information) For your reference5. 让同事今天就回邮件:Could you please reply to me by EOD today?EOD=end of day6. 回别人的邮件回晚啦:Sorry for the delayed response. I've seen your mail but couldn't respond earlier due to...7. 邮件里带着个附件:Please kindly find attached/enclosed…8. 感谢别人的帮忙 (正式的说法):I would appreciate your help in this matter.9. 告诉别人有新消息会通知:I’ll keep you posted.10. 邮件末尾的结束语:Look forward to hearing from you soon. If you have any questions, please do not hesitate to contact me-------------------------------你试过用手机学习英语?怎么玩?搜索微信订阅号:旅游英语(aalyte)关注后还能0元试听+水平测试。
职场礼仪:E-mail的礼仪常识第1篇:职场礼仪:E-mail的礼仪常识一、要小心写在E-mail里的每一个字,每一句话。
因为现在法律规定E-mail也可以作为法律*据,是合法的。
所以发E-mail时要小心,如果对公司不利的,千万不要写上。
如报价等。
发邮件时一定要慎重。
二、邮件讯息不要太冗长。
这样不会引起别人的注意的,也不喜欢看下去的。
三、不要在邮件未端列出对方的地址。
因为对方知道自已的地址,不用写,写上感觉不太好。
四、发送附加文件要考虑对方能否阅读该文件。
发第一封你可以先用一般格式发送(对方可以阅读的格式),然后在上面写上请问一下如果发送压缩格式(或其它格式)的能不能阅读。
如果可以,你就可以发送压缩格式的了。
这样给人感觉你很细心,体贴,而且让人感觉这个文件很重要的。
五、邮件不要太公式化。
你可以在上面加上LOGO等。
第2篇:社交:E-mail礼仪一、要小心写在E-mail里的每一个字,每一句话。
因为现在法律规定E-mail也可以作为法律*据,是合法的。
所以发E-mail时要小心,如果对公司不利的,千万不要写上。
如报价等。
发邮件时一定要慎重。
二、邮件讯息不要太冗长。
这样不会引起别人的注意的,也不喜欢看下去的。
三、不要在邮件未端列出对方的地址。
因为对方知道自已的地址,不用写,写上感觉不太好。
四、发送附加文件要考虑对方能否阅读该文件。
发第一封你可以先用一般格式发送(对方可以阅读的格式),然后在上面写上请问一下如果发送压缩格式(或其它格式)的能不能阅读。
如果可以,你就可以发送压缩格式的了。
这样给人感觉你很细心,体贴,而且让人感觉这个文件很重要的。
五、邮件不要太公式化。
你可以在上面加上LOGO等。
第3篇:职场礼仪:办公礼仪常识我的许多朋友从农村来到城市,开始是做工人的,因为他们自强不息,进修了大专,开始做了办公室职员,有的是接线员,有的是秘书,更多的做了推销员,经常出入office。
她们都认为懂得职场礼仪是多么重要。
电子邮件礼仪及注意事项How to write emailNowadays, E-mail has become the main communication tool. There’re few people thinking they can’t write E-mail properly or they need to improve their E-mail skills. However, there are still lots of unharmonious communications in our daily work. Here I would like to specify several things we should pay attention to.1. Pay attention to your communication skillseveryone has the experience when we are required to make improvement by others. At this time, we should not immediately reject or turn down by finding lots of excuse to defend ourselves. Instead, we should first find our own mistakes and let the other know that you have understand and accept his suggestions. Otherwise, it will break the smooth communication and make others feel unhappy.2. To be considerate for receiverit’s necessary to be considerate for the receiver. Imagine what you may feel if you were the receiver. Pay attention to use the most suitable words and tone in your E-mail. This will help improving your relationships and communication skills.3. Don’t quarrel with others by email, especially in the public mail.Nobody can prevent unhappy mood, however, you had better wait for sometime before you send out some email with bad temper emotion until you calm down.As email is written evidence, you had better not leave some bad impression on the others. If the quarreling mail is sent to another dept, it will be harmful to team work. The best way of communication is to sit down face to face and talk calmly, Sometimes, email makes our distance far way. Quarreling in public makes one looks very unprofessional. When email sending out, it can never be returned no matter how regret you are.4. Think before sending outSometimes, we think we’ve checked the mail many times before sending. However unfortunately, after the mail is sent, we still can find spelling mistakes or sending wrong receiver. The most disastrous thing is sending a confidential mail to wrong people.5. Be careful in using CC/Forward/Reply to allDon’t CC email to unrelated people in case that something should not be known by the others which will lead to receiver in a passive condition. When writing to your boss, please give the first priority to your boss, let him decide if to forward or not. Of course you should use your experience to make correct judgment.In addition, be careful when forward a confidential mail. You might be fired if you break the confidential agreement by sending mail wrongly. Or at least, you’ll lose your boss’s confidence in you if you cannot keep secret.6. Don’t send to all discretionarily.The company should have limit to the authority to sending to all. When an E-mail of bademotional is sending out to all employees, it will bring negative impact to the culture. Everyone should pay attention not to convey your negative feeling to others.7. Clear SubjectClear subject can let receiver understand the content directly and find the mail easily later. This is a polite and professional way to make a clear and short subject. Useless or complicated subjects are not welcome.8. Increase efficiency by emaileffectively use email can increase the work efficiency. In most companies, email has become the most important channel of communication. We should try to send and receive email in time9. Use email as evidenceEmail is a very important record as evidence. So it is very good way to protect our company especially in international business.10. Be polite.Using polite words in email will make the receiver pleased and can show your good quality and personality. Even if you hold different views with your client in business, it’s necessary to be polite to argue with him. Never use rude words.11. Reply punctuallyIt’s easy to understand the sender always expects a promptly reply from the receiver. Some Chinese people have the habit of not replying email. They think it’s unnecessary if they are noted the issue. But no feedback is really an impolite behavior.12. Be clear and concisePlease get to point quickly and clearly. To make the others clearly understand and get our meaning is professional way, otherwise, we are wasting the time and cause low efficiency and bad communication.电子邮件礼仪及注意事项E-mail现在已越来越成为人们的主要沟通工具,相信没有多少人会认为自己不会写电子邮件,或者是有什么需要改进的地方。
英文商务邮件格式和礼仪收件人1.尽量不要把一堆邮箱地址都放在“收件人”栏里,这里只写跟邮件内容直接相关联系人的邮箱。
其他相关人员的邮箱可以添加到「抄送」或者「密送」里。
2.不是邮件内容的直接处理者,但也需要知道这件事情的人可以添加到抄送中。
只给需要的人抄送,有同学习惯性抄送一大堆相关和不相关的人,这是不可取的。
3.如果不想让收件人知道你同时把邮件也发给了某人,这种情况可以添加「密送」。
4.需要添加多个收件人或者抄送人的时候,一般会按照职位高低进行排序。
邮件标题1.一定不要发空白标题,这是非常不礼貌的行为。
相信大家也不会故意这么做,有可能是想先写好邮件再定标题,但最后直接空白标题就发出去了。
所以要养成良好的习惯,先把标题写好。
2.标题应「简明扼要」,能反应文章内容或者重要性,不宜冗长。
3.标题里应尽量不用特殊符号和长串的数字,以免邮件被放进对方垃圾邮件箱。
如非必要,尽量少用"urgent"等字眼。
4.回复对方邮件的时候,可以根据需要更改标题,不要一长串"RE"。
比如要回复收件人关于一款小黄人设计图的问题,邮件标题就可以简单地描述如下:RE:Art work of minions item附件1.如果有附件,标题写好马上上传附件,养成好习惯,不要等到邮件写完最后再上传,最后很可能会忘记。
相信不少人有过漏传附件的经历,邮件发出去才发现附件没上传。
2.邮件有附件时,应在正文里提醒收件人查收附件。
3.附件个数不宜过多,一般不超过4个。
数量较多的时候可以打包压缩成一个文件。
4.如果附件内容是特殊格式,应告知收件人打开方式,以免影响使用。
5.如果附件过大,最好拆分为多个邮件发送,或者通过网盘分享。
单封邮件附件过大可能发送不成功,或者被拦截。
比如,附件压缩包里是Art work的源文件,需要解压缩后用Illustrator打开,上传附件后可以在邮件中提醒如下:邮件内容1.首先是称呼:第一次联系尽量用「Dear XXX」作为称呼,不知道姓名只知道头衔的情况下,可用「Dear Title」,熟悉了之后也可以用「Hi XXX」或者「Hello XXX 」。
Email英语礼仪Email英语礼仪,Email英语礼仪~ 一、关于邮件主题主题是接收者了解邮件的第一信息,因此要提纲挈领,使用有意义的主题行,这样可以让收件人迅速了解邮件内容并判断其重要性。
1.一定不要空白标题,这是最失礼的;2.标题要简短,不宜冗长,不要让outlook用,才能显示完你的标题;3. 标题要能反映文章的内容和重要性,切忌使用含义不清的标题,如“王先生收”;4.一封信尽可能只针对一个主题,不在一封信内谈及多件事情,以便于日后;5.可适当用使用大写字母或特殊字符(如“* !”等)来突出标题,引起收件人注意,但应适度,特别是不要随便就用“紧急”之类的字眼;6.回复对方邮件时,可以根据回复内容需要更改标题,不要RE、RE一大串。
二、关于称呼与问候1.恰当地称呼收件者,拿捏尺度1.1 邮件的开头要称呼收件人。
这既显得礼貌,也明确提醒某收件人,此邮件是面向他的,要求其给出必要的回应;在多个收件人的情况下可以称呼大家、ALL。
1.2 如果对方有职务,应按职务尊称对方,如“x经理”;如果不清楚职务,则应按通常的“x先生”、“x小姐”称呼,但要把性别先搞清楚。
1.3 不熟悉的人不宜直接称呼英文名,对级别高于自己的人也不宜称呼英文名。
称呼全名也是不礼貌的,不要逮谁都用个“Dear xxx”,显得很熟络。
2.Email开头结尾最好要有最简单的开头写一个“HI”,中文的写个“你好”;结尾常见的写个Best Regards,中文的写个“祝您顺利”之类的也就可以了。
俗话说得好,“礼多人不怪”,礼貌一些,总是好的,即便邮件中有些地方不妥,对方也能平静的看待。
三、职场的电子邮件礼仪1. Email正文要简明扼要,行文通顺Email正文应简明扼要的说清楚事情;如果具体内容确实很多,正文应只作摘要介绍,然后单独写个文件作为附件进行详细描述。
正文行文应通顺,多用简单词汇和短句,准确清晰的表达,不要出现让人晦涩难懂的语句。
Email Etiquette写电邮的礼节1.Be concise and to the point.言简意赅Do not m ake an e-m ail longer than it needs to be. Rem ember that reading an e-m ail is harder than reading printed communications and a long e-m ail can be very discouraging to read.回信时,用语要简练。
不要超过理应的长度。
因为过有间毕竟没有阅读打印出来的材料方便。
2.Answer all questions, and pre-empt further questions.回复所有的邮件,并预先提出潜在的问题。
An em ail reply must answer all questions, and pre-empt further questions – If you do not answer all the questions in the original email, you will receive f urther e-m ails regarding the unanswered questions, which will not only waste your tim e and your custom er’s tim e but also cause considerable frustration. Moreover, if you are able to pre-em pt relevant questions, your custom er will be grateful and impressed with your efficient and thoughtful custom er service. Im agine for instance that a custom er sends you an em ail asking which credit cards you accept. Instead of just listing the credit card types, you can guess that their next question will be about how they can order, so you also include some order information and a URL to your order page. Custom ers will definitely appreciate this.在回复邮件时,要做到回答信中提到的所有问题,从而节省多次来往邮件的时间。
发英文邮件的礼貌用语随着全球化的发展和跨国交流的增加,发送英文邮件已成为商务和工作中常见的沟通方式。
尽管英文邮件的格式和礼貌用语有一定的灵活性,但在商务邮件中使用适当的礼貌用语仍然是非常重要的。
本文将为您介绍一些常用的英文邮件礼貌用语,以帮助您更好地与他人进行跨文化交流。
一、开场白1. Greetings (问候语)- Dear [Name],(亲爱的[姓名],)- Hello [Name],(你好,[姓名],)- Hi [Name],(嗨,[姓名],)- Good morning/afternoon/evening [Name],(早上/下午/晚上好,[姓名],)2. Introduction (自我介绍)- My name is [Your Name], and I am writing to... (我叫[你的姓名],写信是为了...)- I am [Your Position/Title] at [Company/Organization], and I would like to... (我在[公司/组织]任[职位/头衔],希望...)- I hope this email finds you well. (希望你一切都好。
)二、请求和提供信息1. Polite Requests (礼貌的请求)- Would you mind...? (你介意...)- Could you please...? (你能请...)- I would greatly appreciate it if you could... (如果你能...,我将非常感激。
)- If it's not too much trouble, could you...? (如果不是太麻烦,你能...吗?)2. Offering Assistance (提供帮助)- Please let me know if there's anything I can do to help. (如果有任何需要帮忙的地方,请告诉我。
Email的礼仪常识[推荐五篇]第一篇:Email的礼仪常识一、要小心写在e—mail里的每一个字,每一句话。
因为现在法律规定e—mail也可以作为法律证据,是合法的。
所以发e—mail时要小心,如果对公司不利的,千万不要写上。
如报价等。
发邮件时一定要慎重。
二、邮件讯息不要太冗长。
这样不会引起别人的注意的,也不喜欢看下去的。
三、不要在邮件未端列出对方的地址。
因为对方知道自已的地址,不用写,写上感觉不太好。
四、发送附加文件要考虑对方能否阅读该文件。
五、邮件不要太公式化。
你可以在上面加上logo等。
第二篇:英文商务email礼仪(范文模版)[分享]财务经理人应知商务电子邮件礼仪随着网络的普及,日常财务工作中电子邮件成为了必不可少的沟通工具之一,但是在实际工作中,经常遇到这样的问题,收到的一封邮件,题目竟然是“无标题”,偶尔收到一个还好,收到的多了,在后期查找时很不方便,下属公司报送的财务报表,不注明公司名称,下面是从网上看到一篇关于电子邮件的商务礼仪,和大家分享。
“在商务交往中要尊重一个人,首先就要懂得替他节省时间”,电子邮件礼仪的一个重要方面就是节省他人时间,只把有价值的信息提供给需要的人。
写Email就能看出其人为人处世的态度。
你作为发信人写每封Email的时候,要想到收信人会怎样看这封Email,时刻站在对方立场考虑,将心比心。
同时勿对别人之回答过度期望,当然更不应对别人之回答不屑一顾。
以下职业电子邮件中礼仪问题,希望能给您的工作带来帮助!一、关于邮件主题主题是接收者了解邮件的第一信息,因此要提纲挈领,使用有意义的主题行,这样可以让收件人迅速了解邮件内容并判断其重要性。
1.一定不要空白标题,这是最失礼的;2.标题要简短,不宜冗长,不要让outlook用,才能显示完你的标题;3.标题要能反映文章的内容和重要性,切忌使用含义不清的标题,如“王先生收”;4.一封信尽可能只针对一个主题,不在一封信内谈及多件事情,以便于日后整理;5.可适当用使用大写字母或特殊字符(如“*!”等)来突出标题,引起收件人注意,但应适度,特别是不要随便就用“紧急”之类的字眼;6.回复对方邮件时,可以根据回复内容需要更改标题,不要RE、RE一大串。
英文商务电邮技巧1. Know your email terms: 英语电子邮件发送程序有许多缩写,假如你不知道意思的话,你向老板提出的加薪恳求就可能发给了整个办公室!Reply to all表示你的回复将发送给每一个收到原始邮件的人。
在邮件的地址栏内,cc (carbon copy)部分指的是该邮件发给你指定的人,即"抄送〕,而bcc指你可以静静的发送邮件而不让其他的人知道,即'密送", b代表的是blind(掩藏的)。
假如有人要你forward 一封邮件,意思是要你通过转发的功能发送邮件,有时侯简写成fw.2. Use the Right Greeting:尽管用Hey作为写给伴侣的电子邮件开场白没有任何问题,但是最好不要用这种方式给一个潜在的商务伙伴这样写信。
另一方面,使用特别正式的传统开场白Dear Sir 也已经越来越过时了。
最好写成Dear Mr. / Ms. 后跟那个人的`姓氏。
同事之间,通常可直呼其名,如Dear John)。
3. Keep it Short and Clear: 有些状况下,可能需要用华丽的词藻和冗杂的句式来彰显你的聪慧才智和教育背景。
而在用英语写邮件的时候,清楚、有条理的方式才是最正确选择。
在邮件的第一段清晰的说明你写信的目的,保证每一段中都有代表核心观点的中心句。
使用类似first, second, next, and finally的词引导读者你所要表述的每一个观点。
你不需在邮件中包括全部的具体内容,取而代之的可以是类似If you have any other questions please feel free to contact me,这样的短语来结束邮件,这样一来可以为对方制造进一步沟通的前提。
4. Be polite and tactful: 懂得谦逊和精确传达信息的重要性。
I want.之类的词能避开则避开消失,相比之下,I would like显得更敬重对方。
10 email etiquette rules every professional should knowThe average US employee spends about a quarter of the work week combing through the hundreds of emails we all send and receive every day.But despite the fact that we're glued to our reply buttons, career coach Barbara Pachter says plenty of professionals still don't know how to use email appropriately.In fact, because of the sheer volume of messages we're reading and writing each day, we may be more prone to making embarrassing errors — and those mistakes can have serious professional consequences.Pachter outlines the basics of modern email etiquette in her book "The Essentials Of Business Etiquette." We pulled out the most essential rules you need to know.1. Include a clear, direct subject line.Examples of a good subject line include "Meeting date changed," "Quick question about your presentation," or "Suggestions for the proposal." "People often decide whether to open an email based on the subject line," Pachter says. "Choose one that lets readers know you are addressing their concerns or business issues."2. Use a professional email address.If you work for a company, you should use your company email address. But if you use a personal email account — whether you are self-employed or just like using it occasionally for work-related correspondences — you should be careful when choosing that address, Pachter says.You should always have an email address that conveys your name so that the recipient knows exactly who is sending the email. Never use email addresses (perhaps remnants of your grade-school days) that are not appropriate for use in the workplace, such as "babygirl@..." or "beerlover@..." — no matter how much you love a cold brew.3. Think twice before hitting 'reply all.'No one wants to read emails from 20 people that have nothing to do with them. Ignoring the emails can be difficult, with many people getting notifications of new messages on their smartphones or distracting pop-up messages on their computer screens. Refrain from hitting "reply all" unless you really think everyone on the list needs to receive the email, Pachter says.4. Use professional salutations.Don't use laid-back, colloquial expressions like, "Hey you guys," "Yo," or "Hi folks.""The relaxed nature of our writings should not affect the salutation in an email," she says. "Hey is a very informal salutation and generally it should not be used in the workplace. And Yo is not okay either. Use Hi or Hello instead."She also advises against shortening anyone's name. Say "Hi Michael," unless you're certain he prefers to be called "Mike."5. Reply to your emails — even if the email wasn't intended for you.It's difficult to reply to every email message ever sent to you, but you should try to, Pachter says. This includes when the email was accidentally sent to you, especially if the sender is expecting a reply. A reply isn't necessary but serves as good email etiquette, especially if this person works in the same company or industry as you.Here's an example reply: "I know you're very busy, but I don't think you meant to send this email to me. And I wanted to let you know so you can send it to the correct person."6. Proofread every message.Your mistakes won't go unnoticed by the recipients of your email. "And, depending upon the recipient, you may be judged for making them," Pachter says.Don't rely on spell-checkers. Read and re-read your email a few times, preferably aloud, before sending it off."One supervisor intended to write 'Sorry for the inconvenience,'" Pachter says. "But he relied on his spell-check and ended up writing 'Sorry for the incontinence.'"7. Add the email address last."You don't want to send an email accidentally before you have finished writing and proofing the message," Pachter says. "Even when you are replying to a message, it's a good precaution to delete the recipient's address and insert it only when you are sure the message is ready to be sent."8. Double-check that you've selected the correct recipient.Pachter says to pay careful attention when typing a name from your address book on the email's "To" line. "It's easy to select the wrong name, which can be embarrassing to you and to the person who receives the email by mistake."9. Keep your fonts classic.Purple Comic Sans has a time and a place (maybe?), but for businesscorrespondence, keep your fonts, colors, and sizes classic.The cardinal rule: Your emails should be easy for other people to read."Generally, it is best to use 10- or 12- point type and an easy-to-read font such as Arial, Calibri, or Times New Roman," Pachter advises. As for color, black is the safest choice.10. Nothing is confidential — so write accordingly.Always remember what former CIA chief General David Petraeus apparently forgot, warns Pachter: Every electronic message leaves a trail."A basic guideline is to assume that others will see what you write," she says, "so don't write anything you wouldn't want everyone to see." A more liberal interpretation: Don't write anything that would be ruinous to you or hurtful to others. After all, email is dangerously easy to forward, and it's better to be safe than sorry.vt. 校对,校勘vi. 做校对工作∙recipient[ri'sipiənt]videon. 容器,接受者;容纳者adj. 容易接受的,感受性强的∙inconvenience[,inkən'vi:njəns]videon. 不便;麻烦vt. 麻烦;打扰勤劳的蜜蜂有糖吃∙accidentally[,æksi'dentli]videoadv. 意外地;偶然地∙embarrassing[im'bærəsiŋ]videoadj. 使人尴尬的;令人为难的。