酒店入住常用英语一
- 格式:doc
- 大小:21.50 KB
- 文档页数:3
酒店基础英语酒店基础英语酒店基础英语(一)1、您好。
How do you do.2、您好吗?How are you?3、见到您真高兴。
Nice to meet you.4、早上(下午、晚上)好。
Good morning, (afternoon, evening). 酒店基础英语-欢迎语 Welcomes5、欢迎光临**宾馆。
Welcome to ** hotel.6、欢迎入住我们酒店。
Welcome to stay in our hotel.7、欢迎您来这里用餐。
Welcome to have your meals here.8、希望您住店愉快。
Hope you’ll enjoy your staying here.9、欢迎您到我们餐厅来。
Welcome to our restaurant.酒店基础英语(二)酒店基础英语-答谢语 Thanks10、非常感谢。
Thank you very much.11、感谢您的到来。
Thanks for your coming.12、多谢。
Thanks a lot.13、您太客气了。
It’s very kind of you.14、您的心地真好。
Thank you for your kindness.15、感谢您的建议。
Thank you for your suggestion.16、感谢您的合作。
Thank you for your cooperation.17、感谢您入住我们酒店。
Thank you for staying our hotel.18、感谢您的夸奖。
Thank you for your praise.19、我真不知道要怎样感谢您才好。
I don’t know how I can thank you enough.20、我真是感谢您。
I do appreciate your help.21、花费您宝贵的时间了。
I appreciate your precious time.22、一点也不。
酒店入住英语对话范文英文回答:Check-in Agent: Good evening, welcome to the Grand Hotel. How can I assist you today?Guest: I'd like to check in, please.Check-in Agent: Certainly. May I have your name and reservation number?Guest: My name is John Smith and my reservation number is 123456.Check-in Agent: Thank you, Mr. Smith. Let me just verify your information.The check-in agent checks the guest's identification and credit card.Check-in Agent: Everything looks in order. You're booked in a King Suite for two nights, is that correct?Guest: Yes, that's correct.Check-in Agent: Your room number is 405. Here is your key card.Guest: Thank you. Is there anything else I need to know?Check-in Agent: Just a few things. Breakfast is served from 7am to 10am in the dining room on the ground floor.The fitness center is open 24 hours a day, and the swimming pool is open from 9am to 9pm.Guest: Great, thank you.Check-in Agent: You're welcome. Have a pleasant stay, Mr. Smith.中文回答:酒店接待员,晚上好,欢迎来到大酒店。
酒店常用英语一、名词解释1、front desk 前台2、house room 客房3、operator 总机,话务员4、business centre 商务中心5、assistant manager 大堂副理6、reception 接待7、morning call 叫醒服务8、VIP=very important person 贵宾9、laundry service 洗衣服务10、single room 单间double room 双人间triple 三人间suite 套间deluxe room 豪华间vacant room 空房11、upstairs上楼12、second第二13、elevator电梯14、basement地下室15、corridor走廊尽头16、advice忠告17、customer service centre 房务中心18、shopping centre购物中心19、toilet卫生间20、towel毛巾21、restaurant餐厅22、bredkfast/lunch/dinner 早餐/午餐/晚餐23、steak 牛排24、tea 茶25、bread 面包26、soap 香皂27、cup 杯子28、vegetable 蔬菜二、问候语1、Good morning(afternoon、evening)madam/sir早上(下午、晚上)好,女士/先生2、Welcome to our hotel. 欢迎入住我们大厦。
3、Wish you a most pleasant stay in our hotel.祝您在我们酒店入住愉快。
4、Thank you for your advice(information/help).谢谢您的忠告(信息/帮助)。
5、You are welcome./Not at all. 不用谢。
6、It’s my pleasure. 很高兴为您服务。
7、I’m sorry./Excuse me. 对不起,抱歉。
登记入住英语短语随着全球化的发展,越来越多的人开始走出国门,去到世界各地旅游或工作。
在这个过程中,登记入住是必不可少的一环。
本文将为大家介绍一些常用的登记入住英语短语,帮助大家更加顺利地完成入住手续。
1. Check in –登记入住Check in 是指到达酒店后,前台工作人员确认你的预订信息,将你的个人信息和房间信息录入系统,并发放房间钥匙的过程。
在酒店入住时,我们通常会听到前台工作人员说:“May I have your name and reservation number, please?”或者“Can I see your ID and credit card, please?”这些都是为了确认你的身份信息和预订信息,确保你能够顺利入住。
2. Room key –房间钥匙Room key 是指用于打开你所入住的房间的钥匙。
在完成登记入住手续之后,前台工作人员会将房间钥匙交给你。
通常情况下,房间钥匙会附有一张房间号和酒店名称的小卡片,方便你随时查看并确认房间号码和酒店信息。
3. Room rate –房价Room rate 是指房间的价格。
在预订酒店时,我们通常会看到不同的房型和价格,如 Standard Room、Deluxe Room、Suite 等,每种房型的价格也会不同。
在入住时,我们需要支付的费用就是房间的房价。
4. Room service –房间服务Room service 是指酒店提供的在房间内提供的各种服务。
例如餐饮服务、清洁服务、洗衣服务等。
如果你需要在房间内享受这些服务,可以拨打房间内的电话或者使用酒店提供的电子设备进行预订。
5. Late check-out –延迟退房Late check-out 是指在酒店规定的离店时间之后,继续停留在房间内的行为。
在某些情况下,我们可能需要延迟退房,例如行程安排有变、需要休息等。
但是需要注意的是,延迟退房可能会产生额外的费用,因此建议提前与酒店协商好相关事宜。
【导语】要把英语⼝语学好,就要坚持,平时也要多看⼀些英⽂报纸之类的书籍,还可以去倾听有关英语的演讲。
以下是整理的酒店⼊住的⽇常英语⼝语,欢迎阅读!1.酒店⼊住的⽇常英语⼝语 1.Please have a seat for a while, I’ll helpyou with the check-in procedure. 请在那边稍坐⼀会⼉,我将会为您办理⼊住⼿续。
2. Would you please give me your passportor ID card and credit card ?, I’ll help you to fill in the form. 请把您的护照和信⽤卡交给我,我帮您办理⼊住⼿续。
3. How many nights will you stay this time? 这次⼊住您会住多少天? 4. Which room would you like, we have thesekinds of rooms? 您是要哪种房间? 5. Excuse me, Sir/Madame. How would youlike to pay the deposit, cash or credit card(together or separately)? 先⽣/⼥⼠,不好意思,打搅⼀下。
请问您是要付现⾦还是刷卡(分开付押⾦还是⼀起付)呢? 6.Here is your room key and the breakfastcoupon. Would you please sign here? 这是您的房卡和早餐券。
请您在这⾥签个名好吗? 7. Here are your passport and the creditcard . You can go up to the room now I hope you enjoy your stay with us. 这是给回您的护照和信⽤卡。
酒店入住常用英语(一)(总3页)--本页仅作为文档封面,使用时请直接删除即可----内页可以根据需求调整合适字体及大小--前厅——登记入店美联英语提供入住客人:I reserved a room for tonight.我预定了个房间。
I’d like a key to room 809,please.请给我809房间的钥匙。
Is there a room available for tonight今晚有空房间吗Can you help me with this form你能帮我填这张表吗Do you have anything to declare有什么需要报关的吗I’d like to reconfirm my flight?我想确认一下我的机票。
What time does the dining room open餐厅什么时候营业When will it be ready什么时候能准备好Can you keep my valuables你能帮我保管贵重物品吗Please bring me a pot of boiled water?请送一壶热水.May I have a wake-up call早晨能叫醒我吗A wake-up call, please.请提供叫醒服务。
Can I borrow a hair-dryer我可以借一下电吹风吗The room next door is noisy.隔壁太吵。
Could I possibly have another room key我能再要一把房间的钥匙吗I locked myself out.我把自己锁在门外了。
Would you send someone up?请派位服务员来一下以上安格英语老师介绍的酒店实用英语口语是办理入住手续及一些相关服务时大家需要了解的口语,当我们在酒店内享受自助餐或是其他服务时,服务员往往会向我们推荐一些其他的项目、或是让我们对他们的服务作出评价,下面一些句子是大家必须了解的:1、What kind of rooms(foods) would you like to have?您需要什么样的房间(吃什么样的菜)2、Here is a brochure of our hotel and tariff.这是介绍我们饭店的小册子和价目表。
【入住酒店常用的英语口语】入住酒店常用英语1.Yes,we do have a reservation for you.对了,我们这儿是有您预订的房间。
2.Would you please fill out this form while I prepare your key card for you?请您把这份表填好,我同时就给您开出入证,好吗?3.What should I fill in under ROOM NUMBER?房间号码这一栏我该怎么填呢?4.Ill put in the room number for you later on.过会儿我来给您填上房间号码。
5.You forgot to put in the date of your departure.您忘了填写离店日期了。
6.And here is your key,Mr.Bradley.Your room number is 1420.给您房间的钥匙,布拉德利先生。
您的房间号码是1420。
7.It is on the 14th floor and the daily rate is$90.房间在14层,每天的房费是90美元。
8. Please make sure that you have it with you all the time.请务必随时带着它。
9. My business negotiation has progressed much more slowly than I hadexpected.我的业务谈判进行得比我原先预料的慢了许多。
10. I wonder if it is possible for me to extend my stay at this hotel for two days. 感谢您的阅读!。
登记入住英语短语在国际旅游业中,登记入住是一项非常重要的程序。
无论是商务旅行还是休闲旅游,都需要顺利地完成登记入住手续。
在这个过程中,掌握一些常用的英语短语非常有帮助。
在本文中,我们将介绍一些关于登记入住的英语短语,帮助读者更好地准备和完成这一程序。
1. Check-in –登记入住Check-in是最基本的登记入住短语。
它表示你到达酒店并开始办理入住手续的过程。
当你到达酒店前台,工作人员会问你:“May I help you with check-in?”(我可以帮你办理入住手续吗?)你可以回答“Yes, I need to check in.”(是的,我需要入住。
)2. Reservation –预订在你到达酒店前,你可能已经通过电话、电子邮件或在线平台预订了房间。
这时,你需要告诉前台工作人员你的预订信息。
你可以说:“I have a reservation under the name of…”(我有一份预订,名字是……)然后告诉工作人员你的姓名或预订号码。
3. Room key –房间钥匙完成入住手续后,你会收到一把房间钥匙。
如果你需要复制钥匙,你可以问前台工作人员:“Can I have an extra room key?”(我可以再要一把房间钥匙吗?)4. Room rate –房费在登记入住时,你需要确认你的房费。
你可以问前台工作人员:“What is the room rate per night?”(每晚的房费是多少?)或者“Is breakfast included in the room rate?”(早餐是否包含在房费中?)5. Credit card authorization –信用卡授权当你办理入住手续时,酒店可能会要求你提供信用卡授权。
这意味着你授权酒店在你离开时自动扣除房费和任何其他费用。
你可以问前台工作人员:“Do you need a credit card authorization?”(你们需要信用卡授权吗?)6. Room service –客房服务如果你需要客房服务,你可以打电话到前台并告诉他们你的需求。
Laundry洗衣 Mini-bar/Refrigerator冰箱Ice冰块 Cocacola可乐Mineral water矿泉水 Cigarette香烟Sugar方糖 Hanger衣架Electric Kettle电水壶 Glass水杯Cup瓷茶杯 Telephone Book电话本Hair Drier电热吹风机 Washed水洗Damage毁坏,损坏 Compensate赔偿,补偿Dry Cleaned干洗 Pressed/Iron熨烫Slipper拖鞋 Soap香皂Newspaper报纸 Toilet Paper卫生纸Towel毛巾 Bath Towel浴巾Floor Towel地巾 Small Towel方巾Tea茶叶 Beverage饮料Telephone电话 TV controller遥控器Hanger衣架 Bothroom卫生间Shower沐浴 Coffce咖啡Toothbrush 牙刷 toothpaste 牙膏Shower Cap 浴帽 Comb梳子Vanity Kit 护理套装 Shaver\Razor 须刨Quilt 棉被 Charger充电器Bathrobe 浴袍 pillow枕头Conditioner护发素 air conditioner空调Good morning/afternoon/evening早上好/下午/晚上Have a nice day.(time trip)祝您过得愉快I’m sorry. 很抱歉 Excuse me 对不起That’s all right 没关系 Please follow me 请跟我来Thank you 谢谢 Just a moment 请稍等Right away 马上 Turn-down service 夜床服务Room number房号 Quick service特快洗衣I’m sorry to trouble you. 对不起,麻烦您了1.Housekeeping, May I come in?客房服务员,可以进来吗?2.May I clean the room now?现在我可以打扫房间吗?3.What’s your room number, please?请问您的房号?4.Could you bring me some more towels,plesae?你能不能再给我拿几条毛巾来吗?5.The air conditioner doesn’t work.空调机坏了。
酒店常用英语口语(预定房间,入住酒店,订座篇)目录预定房间 (1)入住酒店 (4)订座 (7)预定房间1.Do I need to pay a deposit.我需要付押金吗?2.I'd like to book a suite.我想要预定一个套间。
3.I'd prefer a quiet room.我想要一个安静点的房间。
4.I'd like a room with a view.我想要一个风景较好的房间。
5.I'd like to book a single room.我想要预定一个单人间。
6.I'd like to book a double room.我想要预定一个双人间。
7.I'd like to book a deluxe suite.我想要预定一个豪华套间。
8.What kind of room would you like?您需要什么样的房间?9.When will you stay in our hotel?您什么时候过来我们酒店?10.How long will you stay in our hotel?你要在我们酒店待多久?11.In whose name is the reservation made?是以谁的名义订的房间?12.Would you like breakfast in our hotel?您要不要在饭店吃早餐?13.I'd like a room facing the sea/the mountains.我喜欢朝向大海/群山的房间。
14.I would like to book a standard room for three days.我想预订三天的标准间。
15.We will be staying from tuesday for three nights.我们从星期二开始住三晚。
16.The closest tourist destination is the beach.离这里最近的旅游景点是海滩。
酒店客房常用英语酒店客房常用英语(一)1. May/Can I help you?我可以帮你吗?2. What else can I help you ?还有什么可以为你效劳的吗?3. May I have your room key /number,please?请问你的房卡/号?4. I’m glad to meet you !很高兴见到你!酒店客房常用英语(二)5. Just moment ,please .请稍等。
6. Good bye .Have a nice /good day !再见。
祝你愉快!7. Good morning /afternoon !May I do/make up your room now?早上/下午好,我现在可以清理您的房间吗?8. Would you have some laundry today?请问您今天要洗衣服吗?酒店客房常用英语(三)9. I’m sorry .May I come to your room and have a look?对不起,我能去您房间看一下吗?10. Welcome to Haiyatt Garden Hotel !/Welcome to our hotel!欢迎到海悦花园大酒店!欢迎到我们酒店。
11. Just a minute .I’ll bring it to you .请稍等,我马上为您送来。
12. We hope service to you again.Good bye.希望能再次为你服务。
再见。
酒店客房常用英语(四)13. They will be back within 4 hours.四小时之内会送来。
14. It’s free of charge.这是免费的15. We’ll send it to you right away.我会马上送来。
16. Good bye and have a good day .再见!愿您今天开心。
酒店前台收银常用服务英语Check in 入住1) How would you like to pay the deposit, in cash or by credit card?您怎么付押金,现金还是信用卡?2) You must pay 1000 yuan as a deposit. 您必须付1000元作为押金。
3) As a hotel policy, we require one day’s room charge as deposit for guests without a reservation.按照酒店规定,没有预订旳客人得付一天房费作为押金。
4) we’ll refund the money you overpaid when you check out.您离店时,我们会退还您多付旳钱。
5) Here is your receipt, and please keep it, you need to show it to us when you check out. 给您收据,请保管好,你离店时得出示它。
6) And you also need to take care of your key, you have to return it to us when you check out. 您得好好保管它,您离店时必须偿还给我们。
7) Thank you, and hope you will have a good stay in our hotel.谢谢,但愿您过得快乐。
A. Check out for individual guest 为散客退房1) Good morning, sir, do you check out? 早上好,您退房吗?2) Do you want to check out or keep key here?您想要离店还是要保管钥匙?If you check out before 6:00pm, you will pay half day charge.六点之前退房,得付半天房费。
入住酒店十大流程英文对话英语1. Check-in.Guest: Hello, I have a reservation for tonight.Receptionist: Welcome! May I have your name, please?Guest: It's [guest name].Receptionist: Thank you, Mr./Ms. [guest name]. Let me just confirm your reservation. One moment, please.2. Verification of Identification and Credit Card.Receptionist: Yes, Mr./Ms. [guest name], your reservation is confirmed. Could I please see your photo ID and credit card?Guest: Sure, here you go.Receptionist: Thank you. I just need to verify the information and authorize your credit card for the room and any incidentals.3. Room Selection and Key Issuance.Receptionist: We have assigned you to room [room number]. It's a [room type] room with [view]. Would youlike to upgrade to a different room category?Guest: No, that's fine.Receptionist: Okay. Here is your room key. Please keep it with you at all times.4. Explanation of Hotel Facilities and Amenities.Receptionist: The restaurant is located on the [floor number] floor. The pool and gym are located on the [floor number] floor. If you need anything during your stay, please don't hesitate to contact us.5. Parking Information.Guest: Where can I park my car?Receptionist: We have a complimentary valet parking service. Just pull up to the front of the hotel and a valet will take care of your car.6. Wi-Fi and Internet Access.Guest: Do you have Wi-Fi?Receptionist: Yes, we do. The Wi-Fi password is [password].7. Restaurant Recommendations.Guest: Can you recommend any good restaurants nearby?Receptionist: There are several great restaurantswithin walking distance. I recommend [restaurant name] for [cuisine type].8. Check-out Time and Late Check-out.Receptionist: Your check-out time is at [check-out time]. If you would like to request a late check-out, please let us know in advance.9. Guest Concerns and Requests.Guest: I'm allergic to peanuts. Can you make sure my room is peanut-free?Receptionist: Absolutely. I will make a note on your reservation and inform our housekeeping staff.10. Feedback and Thank You.Receptionist: Is there anything else I can assist you with today?Guest: No, that's all. Thank you for your help.Receptionist: You're welcome. Have a wonderful stay!。
酒店常用英语词汇汇总1、酒店订房常用英语词汇Restaurant 酒店里面的称为餐厅,酒店外的可以叫饭馆或者餐馆都可以B&B 家庭式酒店Boutique hotel 精品酒店Resort 度假村King-size 特大号床Queen-size 大号床Twin beds 双床房Single bed 单床房Double room 双人间Single room 单人间Suite 套房Studio suite 公寓套房Adjoining room 相邻房Connecting room 连通房Executive Floor 行政楼层Bellboy 行李员Concierge 礼宾Receptionist 前台接待Reception/Front desk 前台Coach 旅游大巴Reservation 预订(不是预定)Doorman 门房门童Housekeeping staff 客房清洁人员Room service 客房服务,有时特指客房送餐服务Ground 花园Tip 小费Service charge 服务费Turn down 开夜床服务(指的是傍晚的时候再次整理房间,使客人晚上睡的舒服)Executive room 商务房Shuttle bus 班车Do Not Disturb Sign /DND sign请勿打扰牌Please Make Up sign /PMU sign 请收拾房间牌check-out 退房check-in 登记入住lobby 大堂Owner response: 业主回复2、酒店工作人员相关英语词汇Porter门房Hotel Concierge酒店礼宾部Procurement Manager; Purchasing Manager采购部经理Food & Beverage Manager; Catering Manager餐饮部经理Table Hostess餐桌女服务员Kitchen Hand; Kitchen Help;Kitchen Worker厨工Cook; Chef厨师Head Chef厨师长Cook炊事员Assistant Manager大堂副理Lobby Manager大堂经理Tourist Guide导游Sauce Cook调味汁厨师Restaurant Manager饭店经理Rooms Division Manager房务部经理Second Chef副厨师长Second Waiter副领班Trainee Manager见习经理Receptionist接待员Bar Operative酒吧服务员Hotel Accountant酒店会计Chief Accountant; Financial Controller酒店主管会计;财务总监Housekeeping Manager客房部经理Executive Housekeeper; Head Housekeeper客房部主管Chambermaid客房女服务员Head Waiter ;Captain领班Floor Attendant楼层服务员Travel Agent 旅游中介Doorman门童Pantryman配餐员Front Desk Manager前台经理Front Office Supervisor前台领班Front Office Manager前厅经理Assistant Front Office Manager前厅副理Cleaner清洁工Food Checker食品检验员Vegetable Cook蔬菜厨师Materials Manager物料经理Western-Style Restaurant Manager西餐部经理Executive Assistant Manager行政副经理Assistant Banquet Manager宴会部副经理Banquet Manager宴会部经理Night Manager夜班经理Hotel Greeter迎宾员Reservation Manager预订部经理Chinese Restaurant Manager中餐部经理Resident Manager驻店经理Front Clerk; Reception Clerk总台接待员3、酒店岗位相关英语词汇客房预定 room reservation客满 fully booked房间种类 types of rooms双人房 double room标准房 standard room双床房 twin room高级房 superior room豪华房 deluxe room商务房 executive room套房 suite普通套房 junior room高级套房 senior suite总统套房 Presidential suite朝南的房间 a room facing south公寓套房 studio room连通房 connecting room相邻房 adjoining room没有按预定抵店 no show确认信 letter of confirmation服务费 service charge额外费用 extra charge班车 shuttle bus全价 full price折扣价 discounted price标准价 rack rate优惠价 special price免费 complimentary rate特大号床 king-size bed大号床 queen-size bed推迟 postpone空房 Vacancy/vacant room取消 cancel/cancellation更改 change预定 book/reserve4、酒店标识词汇自动门 automatic door登记入住 check in结帐 check out一件行李 a piece of baggage/luggage 背包 shoulder bag纸箱 cardboard box手提箱 briefcase汽车行李箱 luggage trunk送行李 send up填写 fill out名牌 name tag夜床服务 turn – down service打扫房间 make up稍稍整理 tidy up洗衣项目 laundry items加快服务 express service核对 check包间 private room菜单 menu套餐 set menu定满了 fully booked租 rent计划表 schedule推举 recommend5、酒店内设施adapter 连接器brief ease 公文包out of order 坏了coupon奖券Food Mall 食品街Ancient Culture Street古文化街fire sprinkler 灭火喷淋coat hanger 大衣架pillow 枕头heating control 加热控制ice tongs 冰夹chair 椅子bedside table 床头桌ceiling light 顶灯luggage stand 行李架swimming bag游泳袋power socket 电源插座note pad 记事簿shoe basket鞋篮ice bucket 冰桶security latch安全门dry cleaning docket 干洗单breakfast menu 早餐菜单light switch 灯开关air conditioner vent 空调排风口pillow case枕套coffee table 咖啡桌wall paper 壁纸hair dryer 吹风机standing lamp 地灯valet stand 衣物架switch 开关desk chair (与书桌配套的)椅子laundry docket 洗衣单Do Not Disturb Sign 请勿打扰牌DND sign请勿打扰牌chest of drawers 带抽屉的柜厨sheer curtains 纱窗帘desk lamp 台灯television cabinet 电视柜single bed 单人床double bed 双人床desk书桌dusting 去尘toilet brush 马桶刷子refuse bag 废物袋mopping 拖地scrub 檫洗dustpan and brush 簸箕和刷子detergent 清洁剂vacuum cleaner 吸尘器mop 拖把shampoo 洗发水soap 香皂bath foam 浴液sewing kit 针线盒moisturizer 润肤露shower cap 浴帽shoehorn鞋拔shoe shine檫皮鞋Bedside lamp 床头灯smoke detector 烟感器wardrobe 衣柜television guide电视指南Please Make Up sign 请收拾房间牌PMU sign 请收拾房间牌slippers拖鞋drapes 布帘ceiling屋顶Laundry docket 洗衣单window sill 窗台shopping bag 购物袋bookshelf 书架ground floor (英)底,层,一楼cabinet 橱柜switch 开关Venetian blind 百叶窗帘curtain 窗帘wastebasket 字纸篓tea trolley 活动茶几night table 床头柜first floor (英)二楼,(美)一楼folding screen 屏风hanger 挂钩plug 插头wall plate 壁上挂盘Chinese painting 国画elevator, lift 电梯drawer 抽屉second floor (英)三楼,(美)二楼spring 弹簧cushion 靠垫,垫子socket 插座,插口sitting room 起居室voltage 电压floor 楼层,地板carpentry (总称)木器tea table 茶几bedclothes 床上用品quilt 被子mattress 床垫thermos 热水瓶transformer 变压器。
酒店宾馆常用英语口语及单词整理1.Good morning,sir. 早上好,先生。
2.Welcome you back,sir. 欢迎您回来,先生。
3.Good evening,sir. 晚上好,先生。
4.Good night,madam. 晚安,夫人。
How are you?你好吗?Fine,thank you,and you?很好,谢谢,您呢?Fine,thanks. 很好,谢谢。
5.How do you do?您好?How do you do!您好!6.Welcome to our hotel. 欢迎光临我们饭店。
7.May you enjoy your stay in our hotel. 祝您住店期间愉快。
8.Hope you had a good trip. 希望您旅途愉快。
9.Hope you have a good journey. 祝您旅途愉快。
10.It’s nice to meet you,sir. 见到您很高兴,先生。
11.Pleasant to meet you,sir. My name is……见到您很高兴,先生。
我叫×××12.Good afternoon,madam. 中午好,太太。
13.Nice to see you again,madam. 很高兴又见到您,夫人。
14.Goodbye,thank you for coming. Please come again. 再见,感谢您光临,希望您再次光临。
15.Have a nice day. 祝您今天愉快。
16.Have a good evening. 祝您度过一个愉快的夜晚。
17.Have a good weekend. 祝您周末愉快。
18.Good night and have a good rest. 晚安,祝您休息好。
19.Thank you for waiting,sir. 谢谢您的等候,先生。
酒店常用英语汇总一、预订酒店(Booking a Hotel)1.1 询问房间情况(Inquiring about Room Avlability)•Do you have any rooms avlable?•Is there a vacancy at your hotel?•What types of rooms do you have?•How much is a single/double room?1.2 询问价格和付款方式(Inquiring about Prices and Payment Methods)•How much does it cost per night?•Does the price include breakfast?•Are there any additional charges?•Do you accept credit cards?•Can I pay in cash?1.3 进行预订(Making a Reservation)•I would like to make a reservation.•I’d like to book a room for two nights.•Can I reserve a room for next week?•Is it possible to secure the reservation with a credit card?•Could you please send me a confirmation eml?二、办理入住手续(Checking In)2.1 预订确认(Confirming the Reservation)•I have a reservation under the name of [Your Name].•Could you please check if everything is in order?•I made a reservation for a single room.2.2 提供个人信息(Providing Personal Information)•Here is my passport/ID card.•I need to fill out a registration form.•Can I have a non-smoking room, please?•I prefer a room with a view.2.3 询问酒店设施(Inquiring about Hotel Facilities)•What time is breakfast served?•Is there a gym/pool in the hotel?•Can I use the Wi-Fi in my room?•Do you provide rport shuttle service?三、房间服务(Room Service)3.1 请求房间清洁服务(Requesting Room Cleaning Service)•Could you please clean my room?•Is it possible to have my room cleaned now?•I’d like fresh towels, please.3.2 请求额外的床上用品(Requesting Extra Bedding)•Can I have an extra pillow/blanket?•I need an extra set of towels.•May I have another duvet, please?3.3 呼叫前台(Calling the Reception)•Could you please connect me to the front desk?•I have a problem with the r conditioning in my room.•The TV in my room is not working.四、结账和退房(Checking Out)4.1 结账(Settling the Bill)•I would like to check out.•How much do I owe?•Can I pay in a different currency?•Could you please provide an itemized bill?4.2 验证房间状况(Verifying the Room Condition)•Could you please check the room to make sure everything is in order?•I didn’t consume anything from t he mini-bar.•There are no damages in the room.4.3 存放行李(Storing Luggage)•Can I leave my luggage here after checking out?•Is there a luggage storage service?•How long can you keep my luggage?以上为酒店常用英语汇总,涵盖了预订酒店、办理入住手续、房间服务以及结账和退房等方面的表达。
英语酒店日常用语以下是一些在酒店日常使用的英语用语:●Check-in (办理入住):"I would like to check in.""What time is check-in?"●Check-out (办理退房):"I need to check out tomorrow morning.""What time is check-out?"●Reservation (预订):"I have a reservation under the name Smith.""Is my reservation confirmed?"●Room key (房间钥匙):"Can I have an extra room key, please?""I seem to have lost my room key."●Concierge (门房,礼宾员):"Could you please ask the concierge for directions?""The concierge recommended a good restaurant."●Room service (客房服务):"I would like to order room service for breakfast.""What is the room service menu?"●Amenities (设施):"The hotel offers various amenities, including a pool and a gym." "Are all amenities included in the room rate?"●Housekeeping (客房服务,清洁服务):"Could you send housekeeping to clean my room?""Is there a housekeeping schedule?"●Wi-Fi password (Wi-Fi密码):"What's the Wi-Fi password for the hotel?""Is Wi-Fi included in the room rate?"Late check-out (延迟退房):"I would like to request a late check-out.""Is there an additional fee for late check-out?"这些用语可帮助你在酒店日常交流中更流利地沟通。
前厅——登记入店
美联英语提供
入住客人:
I reserved a room for tonight.我预定了个房间。
I’d like a key to room 809,please.请给我809房间的钥匙。
Is there a room available for tonight?今晚有空房间吗?
Can you help me with this form?你能帮我填这张表吗?
Do you have anything to declare?有什么需要报关的吗?
I’d like to reconfirm my flight?我想确认一下我的机票。
What time does the dining room open?餐厅什么时候营业?
When will it be ready?什么时候能准备好?
Can you keep my valuables?你能帮我保管贵重物品吗?
Please bring me a pot of boiled water?请送一壶热水.
May I have a wake-up call?早晨能叫醒我吗?
A wake-up call, please.请提供叫醒服务。
Can I borrow a hair-dryer?我可以借一下电吹风吗?
The room next door is noisy.隔壁太吵。
Could I possibly have another room key?我能再要一把房间的钥匙吗?
I locked myself out.我把自己锁在门外了。
Would you send someone up?请派位服务员来一下
以上安格英语老师介绍的酒店实用英语口语是办理入住手续及一些相关服务时大家需要了解的口语,当我们在酒店内享受自助餐或是其他服务时,服务员往往会向我们推荐一些其他的项目、或是让我们对他们的服务作出评价,下面一些句子是大家必须了解的:
1、What kind of rooms(foods) would you like to have?
您需要什么样的房间(吃什么样的菜)?
2、Here is a brochure of our hotel and tariff.
这是介绍我们饭店的小册子和价目表。
3、We'll give you a 10%(ten percent ) discount.
我们给您九折优惠。
4、We'll offer tour guides complimentary breakfasts.
我们给陪同提供免费早餐。
5、We accept your terms.
我们接受您的条件。
6、May I introduce myself?
让我介绍我自己。
7、May I present you a litter souvenir?
请接受我们的一点小纪念品。
8、Let's drink to our friendship!
为我们的友谊干杯!
9、Let me propose a toast to the health of our guests!
建议为在座客人的健康干杯!
10、Cheers!(Bottoms!)
干杯!
11、How do you like Chinese food?
您喜欢中国菜吗?
12、What do you think of our service?
您对我们的服务有什么意见?
13、Thank you for your comments(compliment, suggestions).
谢谢您给我们提的意见(赞扬、建议)。
14、I'm afraid it's against the hotel's regulations.
这是违反饭店规章制度的。
15、In our hotel we don't accept tips.
我们饭店是不收小费的。
It's our pleasure to serve our guests well.
我们为能为客人服务好而感到高兴。
Thank you all the same.
然而,还是要谢谢您。
16、I'm afraid you'll have to pay for the damage.
您必须赔偿。
17、Thank you for telling us about it.
谢谢您告诉我们
I'll look into the mater right away.
我马上去处理这件事情。
18、I assure you it wont happen again.
我保证此类事情不会再发生。
19、Please don't worry, sir (madam)
先生(夫人),请不必担心。
I will send someone up to your room right away.
我马上派人到你的房间去。
20、I can't guarantee anything, but I'll try my best.
我不能保证,但我会尽力而为。
21、What can I show you.
您要买什么?
22、How do you like this fashion (color, size, design )?
您喜欢这种款式(颜色、尺寸、图案)吗?
23、The extra large size of this color is out of stock.
这种颜色的特大号已经卖完了。
Please try us again tomorrow.
请明天再来看看。
24、They are altogether 175(one hundred and seventy-five) Yuan. 共计175元。
You may pay in cash or with credit card.
您可以付现金也可以用信用卡。
25、You have made a good choice, you have very good taste.
您真会买东西,眼力真好。
下面,我们就用实际的案例来看看酒店情境下的英语口语对话:对话1】:
Guest: Hello, I’d like to check in please. 你好,我想入住贵酒店。
Hotel staff: Certainly. Can I have the name please? 当然可以,能把姓名给我吗?
Guest: Mr Harold Smith. Harold Smith先生。
Hotel staff: Ok, Are you checking out tomorrow?好的,您是明天退房吗?
Guest: Yes, I am. That’s right. 是的没错,是明天退房。
Hotel staff: Will you need a wake up call, sir? 先生您需要唤醒服务吗?
Guest: Yes please. At 6.30am. 是的,请在早上6.30唤醒我。
Hotel staff: Ok then, your room is 502 on the fifth floor. Breakfast is served between 6.30am and 9am. Enjoy your stay.好的。
您的房间号码是五层的502房间。
早餐是早晨6.30到9点。
祝您入住愉快。
Guest: Thank you.谢谢你。
【对话2】:
Guest: Good evening, I have a reservation under the name of Tomlinson.晚上好,我有预定,名字是Tomlinson. Hotel
staff: Ok I’ve found it. Checking out on the 27th? 好,我找到了。
是27日退房吗?
Guest: That’s right. 没错。
Hotel staff: Can I take a credit card for the deposit? 我能用您的信用卡划账押金吗?
Guest: Yes, sure. Also, I’d like a non-smoking room please. 当然可以。
另外,请给我一间无烟房间。
Hotel staff: Certainly madam. Here’s your key. Your room is on the 7th floor and on the left. Room 781. Check out is at 12 noon. 当然可以,女士。
这是您的房间钥匙。
您的房间在7层左侧,房间号码781。
退房需要在中午12点之前。
美联英语:。