新视野商务英语视听说

新视野商务英语视听说下Unit 1 A Factory TourPart Ⅰ: warm-up(1) eat (2)tour (3)taste (4)enjoy (5)make (6)closed (7)shopPart Ⅱ: listening practiceTask1(1)f (2)e (3)g (4)j (5)c (6)h (7)b (8)a (9)d (10) iTask21.(1)aerospace (2)manufacturer (3)services (4)showcase (5)production(6) various (7) producer (8) advanced (9) globe (10) leader2.(1)～(5) F F F T FPart Ⅲ1. (1) c (2) b (3) c (4) a (5) a2. (1)6000units (2) only 1%(3) First, they will confirm the quality of each part according to the regulations at every pointin the process. Also, they have computer-controlled equipment to test the quality of the semi-finished product and of the final product. Lastly, they send some products to the public quality-control centre for checking.Part Ⅳ1(1)200 markets across six continents (2) about 300000 (3)108 (4)8 (5)932(1)2 0～30 (2)13 (3)15 (4)3 0～45Part Ⅴ1. (1) c (2) b (3) c (4) c (5) b3. Thomas and Richard had a factory tour. Thomas was very impressed by the speed of the assembly line of the factory. Richard said that the high-speed assembly line was designed and made by their engineers and technicians. Then Thomas wondered how much the factory spent on new product development every year and how soon the order would be delivered. Richard told him that 8% to 10% of the gross sales was spent on new product development. He also said that delivery of new products depended on the size of the order and the items. Finally, Thomas asked Richard to give him some brochures on the products because he wanted his manager to know about them. Richard also said that Thomas’s manager would be welcome to visit the factory.PartⅥ3. The correct order is: d-g-e-a-c-h-b-f4. (1)history (2)first (3)consumed (4)manufacturing (5)secretsUnit 2 Trade FairsPart Ⅰ(1)China Import & Export Fair (Canton Fair), China Hi-Tech Fair, Beijing International Automotive Exhibition, etc.(2)kitchenware & tableware, general ceramics, home decorations, glassware, foodstuffs, native product, medicines & health products, sporting, travel & recreation products, office supplies, shoes, cases & bags, furniture, etc.(3) See a variety of goods, compare goods of different brands. Collect usefulinformation such as catalogues, price list, etc; visit potential business partners; place orders.Part ⅡTask1(1) F (2) F (3) T (4) F (5) F (6) TTask2(1)domestic (2)suppliers (3)Customer (4)value (5)services(6)ideas (7)compare (8)specialized (9)innovative(10)up-to-date2. (1) new (2) reputation (3) world (4) range (5) latestPart Ⅲ4.(1) rentable (2) entertainment (3) transport (4) halls(5) exhibition (6) arena (7) facilities (8) conjunction5.(1) c (2) b (3) c (4) c (5) a (6) bPart ⅣJohn: (3) (2)Mr. Robbins: (1) (4) (5)5. (1) c (2) b (3) c (4) aPart Ⅴ(1) Canton Fair 2) biannually (3) renown (4) variety (5) turnover(6) exhibitors (7) opportunities (8) quality (9) promotion (10) volumePart ⅥQuestion 1: Miss Stewart, why did you want to exhibit in North America?Question 2: How did you choose the right one?Question 3: What did you do to prepare before attending the trade fair?Question 4: How were you able to exploit your business opportunities and generatenew business?Question 5: What did you do after the trade fair?3. (1) a (2) c (3) b (4) a (5) bUnit 3 Marking EnquiriesPart Ⅰ(1) Ask for morn information concerning the product in the advertisement inyesterday ’s New York Times.(2) Jackson Brothers(3) If I am the receiver, I will send the latest catalogue to the writer and answerall the questions that interest him.Part ⅡTask1 (1) C (2) B (3) ATASK26.(1) General (2) articles (3) Specific (4) content (5) specifications7.(1) steel screws in all sizes(2) CIF(3) Because the supplier is able to supply larger quantities at more attractiveprices(4) The supplier ’s offer.Part Ⅲ6.(1) b (2) c (3) b (4) c7.(1) Export (2) Merchandise (3) flight (4) Production(5) 10 o ’clock (6) sample (7) evaluated(8) purchasesPart Ⅳ4.(1) speedboats (2) price quote (3) around the corner (4) pay5.(1) US$6500 (2) 10% (3) shipment (4) US$7850Part Ⅴ1. (1) F (2) T (3) F (4)T2. If I were a farmer, the price would concern memost. The reason being that, first, form products do not generally sell at a high price so we have to keep productioncosts down. Secondly, taxes are fairly high at present and we have less support from the government, so our incomes are decreasing. That ’s why I think the price is my greatest concern. On the other hand, if we can improve quality by buying better seeds and improving our handing methods, we can sell at a premium. That could increaseour income.Part Ⅵ1. (1) c (2) a (3) c (4) b (5) c2. Agents need to be paid for their work. Sometimes they are paid a percentage ofthe order but that hardly induces them to negotiate low prices. Therefore, agentsare usually paid commission. This may be paid by the seller or by both sellerand buyer.Unit 4 Negotiating PricesPart Ⅰ(1) listen (2) speak (3) interrupt (4) ask questions (5) penny(6) pound (7) assertive (8) aggressive (9) more (10) lessPart ⅡTask1(1) discount for bulk (2) minimum quantity (3) early-settlement discount(4) commission (5) contract, unit priceTask28.(1) T (2) F (3) T (4)F (5) F9.(1) FOB (2)agents (3)extra (4)Korean (5)exceptionsPart Ⅲ8.(1) b (2) a (3) c (4) a (5) c9.A: We are very interested in your X358 MP4 and are thinking of making a trialorder of 10000 pieces. What price can you offer us?B: As this is our first business, we can provide you with some preferential terms.How about $40 per piece?A: Oh, I ’m afraid that ’s way beyond our expectations. It ’s even higher than what the other factories give us.B: Yes, we know there are lower price around but would you please look at the quality? Ours are much better than our competitors ’. In addition, the demand for this item from our company is very high. We’re actually temporarily out of stock right now. Currently, demand is way ahead of supply in the market.A: We know about that. But don ’t you think you should make some concessions to make your price competitive? Can we make it $35 if we place large orders?B: Well, that ’s a tough deal. However, since we ’re going into a long-termrelationship, maybe we can try to reach that bottom line for you.Part Ⅳ1. (1) b (2) c (3) c (4) b (5) a2. (1) Welsh (2) 60 days (3) 13.5 (4) 1000 (5) 22.5 (6) 3 (7) 1000 (8) 500Part Ⅴ10.(1) 4%, annual (2) expenses (3) publicity, personnel (4) 40% (5) next year11.Sample dialogue:A: Mr. Brown, I ’m anxious to know about your offer.B: Well, we’re been holding it for you. Here it is. Five hundred cases of black tea, at 30 pounds per kilogram, CIF London. Shipment will be in June.A: That ’s a steep price! It ’ll be difficult for us to make any sales.B: I ’msurprised to hear you say that. You know the price of black tea has gone up since last year. Our compares favorably with what you might get elsewhere.A: I ’m afraid I can’t agree with you there. India has just come back into the market with a lower price.B: Ah, but everybody in the tea trade knows that America’s black tea is top quality. Considering the quality, I ’d say the price is very reasonable.A: No doubt your tea is of high quality, but still, there ’s keen competition in the market these days. I understand many countries are lowering theirprices.B: OK. Then we ’ll make it 28 pounds for this order. Is that ok?A: That ’s a very small concession. Still, we want to do business with you because we think your packaging is excellent. We ’ll go with this price this timebut hope for a better deal for any further orders.B: Good, we can talk about further reductions later when we see how business is developing between us.Part Ⅵ6.(1) F (2) T (3) F (4) F (5) F (6) T (7) F7.(1) the quality of our product is much better than that of other suppliers(2) We can talk about that later.(3) if you can give me best price for this first order, we can start along-term relationship.(4) That really leaves us with nothing.(5) I ’ll make that concession.Unit5 Placing an OrderPart Ⅰ(1) negotiate (2) accept and confirm an order (3) sign the contract(4) confirm the order (5) confirm further ordersPart Ⅱ(1) is a request to supply a specified quantity of goods(2) an enquiry with subsequent quotations(3) printed order forms(4) description, quantities, mode of packaging(5) agreed upon in previous negotiations(6) are legally bound to fulfill their agreement(7) at the agreed time(8) accept the goods supplied and then pay for themTask210. (1) F (2) F (3) F (4) T11. (1) b (2) c (3) a (4) bPart Ⅲ12. (1) Belster XP is the best copier for general use. With a combination of largecapacity, small size and efficiency, it can be configured to suit almost all situations. Furthermore, it has an automatic document feeder.(2) The buyer can download the order form from the seller ’s website, and fill in the name, address, telephone number as well as the item number of the desired photocopier. Then send the form to the address provided.(3) To make a payment, the buyer can write a payable cheque to the seller. Encloseit with the mail order form and send it to the address provided.12.A: Hello, I see from the Internet that you are a trading company who deals withsweaters and skirts in Guangdong Province. Is that right?B: Yes, that ’s right. What can we do for you?A: We’re a Nigerian company, and we ’re looking to order some clothes.B: Good, we provide a variety of clothes. So what kind of clothes are you interested in?A: Sweaters and skirts. But would you please first tell me your minimum order?B: Our minimum order is set at 5000 pieces.A: OK, that ’s fine. I ’ve selected two items from your online catalogue: items 6and 18. But I would like to make some changes. Will you be able to accommodate me?B: Depending on what type of changes you want, it should n’t be a problem.A: For item 6, the sweater, I want the sweater to come in two additional sizes. Would you please add XXL and XXXL?B: OK. How about item 18?A: The size is ok with item 18. But we want to order both light and dark colours.Part Ⅳ(1) have a problem with (2) protects (3) cost (4) decorative (5) European tastes(6) long-distance (7) sales (8) increase (9) retailers (10) logoPart Ⅴ13. (1) acd (2) d (3) c (4) c14.A: Hello, I ’d like the order 1000 DSC-T5 Digital Cameras form your company. But it ’s important that we have them before July 31. Can you make it?B: I ’m afraid that we can ’t make it in such a short period of time. That ’s onlya month away. Would you consider any other models?A: What do you suggest?B: The DSC-T7. Actually, it ’s an updated version of the T5. It has more functions.A: Would you please tell me the difference?B: The DSC-T7 has a 32 MB2 of Internal Flash Memory. Otherwise it ’s the same asthe DSC-T5.A: That sounds good. What about their prices?B: The DSC-T5 is $349.95 while the T7 is $449.95.A: I see. Would you be able to provide me with 500 of each?Part Ⅵ(1) Bran Gifts (2) ZWS10A (3) 1000 (4) US$18 (5) XG7 (6) foil in a brown box(7) September 10, 2005 (8) Toronto (9) 110% of the invoice value against All Risks(10) confirmed irrevocable (11) 15th (12) Quality & QuantityUnit 6: Terms of PaymentPart ⅠA Japanese YenB United Stated DollarC Pound SterlingD European DollarE Korean WonF Canadian DollarPart ⅡThe correct order is: c-a-b-e-dTask213. (1) b (2) a (3) b (4) c14. (1) collection (2) Documents against Payment (3) Documents against Acceptance(4) expenses (5) procedures (6) actual payment (7) collecting (8) non-paymentPart Ⅲ15. (1) b (2) c (3) a (4) c (5) c16.A: since we have reached an agreement on the price, quality, quantity and packaging of the product, now let ’s get down to talk about payment, ok?B: Good idea, what terms of payment would you prefer?A: Actually, on L/C payment is our general practice.A: The exchange rate is currently rather unstable and an L/C provide a guaranteeof prompt payment from the bank.A: It ’s also the generally accepted international practice.B: That ’s right. L/C are very common in foreign trade.B: But this time we suggest D/P payment for the following reasons:B: firstly, a D/P payment can reduce the cost and in turn allow a larger profit margin for both of us. Secondly, the order is quite large and our exchange quote isinsufficient at present. Finally, we have a good credit rating in several banks.You can trust us!A: That sounds good. But we still prefer an L/C since it ’s our general practice.A: Do you think you could apply for one?Part Ⅳ15. The correct order is: a-i-e-g-b-f-c-j-d-h16. (1) lump sum payment (2) payment by installment (3) cash on delivery(4) advance payment (5) 25%, final acceptance (6) one monthPart Ⅴ17.(1) Ask what provision has been made f or signing salary cheques and playing utility bills. Put pressure on the person dealing with you by stressing how important youraccount is.(2) Ask how often these problems occur and how long faults generally last.(3) Ask for cheque and postage details(4) Ask for the name and address of their debtor and the expected date of payment(5) Ask whether this is the only reason for late payment and offer to fax a copyimmediately18.A: Hello, Becker here.B: Good morning, Mr. Becker. This is Mary Wang.B: I ’m sorry to ring you like this.A: That ’s all right.B: Did you get the invoice as well?A: Yes, yesB: But the payment of the invoice sent to you has not yet been made.A: Yes, money is very tight at the moment, you see.B: Yes, I think I know what you mean. We have a similar problem.B: While, in the case of unsettled debts it is our company policy to take legal action. B: We would naturally prefer not to have to go so far.A: So what do you suggest we do about the money we owe you?B: Well, please try and send the cheque before the end of the month.B: That ’s one more week.A: Thank you, we will do our best.B: We hope to keep you as a regular customer despite any troubles you may have.A: Thank you very much for being so understanding. Goodbye.B: Bye.Part Ⅵ(1) SB-87654 (2) fifty thousand US dollars(US$ 50000.00) (3) No.DEF-101 datedJanuary 10,2006 (4) five (5) two (6) freight prepaid (7) pneumatic tools(8) drive (9) hose and quick couplings (10) allowed (11) No.IP/79370 (12)beneficiary ’s (13) 15 days (14) SB-87654 (15)draftsUnit 7 DeliveryPart Ⅰ1. □time of establishment of the L/C□availability of shipping space□supply of raw materials□amount of orders to fulfill at the producer ’s side(1)The procedures involved in the delivery of goods: negotiating the stipulationsabout delivery, ensuring the production of goods, transporting the goods to the port of shipment, checking insurance and other factors in shipping, delivering the goods at the port of destination, etc.(2)The seller ’s concerns: production and transportation time of goods meets the requirements, shipment of goods is carried out as scheduled, etc.The buyer ’s concerns: progress of the production and shipment, inspection of thequantity, quality and other aspects of delivery, etc.Part ⅡTask1(1) one month after we signed the contract(2) the shipping agent, get the necessary shipping apace(3) Our supplier, the supplier is short on materialsTask217.(1) Good quality (2) on time (3) marketing channels (4) reach the end users (5)their stocks18.(1) at the beginning of November (2) before end of September for the Christmasrush (3) manufacturers are working in full capacity because they have a lot oforders. (4) give his order top priority (5) the middle of OctoberPart ⅢConversation 1: 3 months after the contract is signed, NoConversation 2: July, mid-June, no shipping spaceConversation 3: by the end of September, YesPart Ⅳ19. Mr. Aubery insists on the delivery date should be no later than September 20thbecause they have a very strict timetable.Mr. Hall says that because of the damage from a disastrous hurricane last month,they can only make delivery in the last week in September. Finally, they compromise on this and make September 25th the last possible shipment date.19. (1) workshop (2) halted (3) orders (4) capacity (5) installed (6) September (7) September 25th (8) complete (9) transport (10) possiblePart Ⅴ20. (1) c (2) c (3) a (4) b21.The appropriate attitude should be polite and understanding, and try to explain the reasons for the delay. Apologise to your partner and try to make immediatecompensation.Part Ⅵ8.The reason: The wrong delivery was caused by a slip-up by the shipping Department. The solution: Ms. Lester suggested that they would try to find another buyer forthe goods on the condition that Mr. Backer’s company would reduce the price by 25% for the lot and ship a consignment of AI quality immediately.9. (1) T (2) F (3) F (4) T (5) FUnit 8 Complaints and ClaimsPart Ⅰ(1) damaged (2) claim (3) payment (4) documents (5) settlement (6) ownership(7)invoicePart ⅡTask1(1) defective items (2) insurance, shipping (3) pay compensation (4) provide areplacement, return the money (5) ask for compensationTask2(1) order (2) breakage (3) 30% (4) withholding payment (5) call me back(1) Mrs. McCall (2) ACC (3) the quality is not the same as the sample (4) send thewhole lot back (5) 0181-993 421 (6) 5:30Part Ⅲ3. Appropriate responses: 1-3-4Inappropriate responses: 2-520.(1) c (2) a (3) b (4) c (5) bPart Ⅳ(1) lodged a claim (2) 15 sets were badly damaged (3) rough handling by the shipping company (4) take the matter up with them (5) in good condition (6) careless handling at some stage prior to shipment (7) survey report (8) replace all 15 sets as soonas possible (9) settle your claim immediately (10) your cooperationPart Ⅴ22.(1)A: The quality is different from that of the approved samples(2)A: The pictures of products with the wrong colour(3)A: Send the replacement(4)A: Send the replacement immediately(5)A: No23.A: we ’ve just received our order No.2-H35. We found that there were five piecesmissing from the consignment.B: we’ve sorry to hear that. Did you check with the shipping company? Maybe it was due to inappropriate handling by the shipping company during transit.A: The carton was not damaged. But there were five pieces missing from inside thecarton. So the shipping company said they had nothing to do with the shortage. Itmust have happened during the packaging process.B: Well, do you have any evidence?A: Yes, of course. We have a survey report issued by the Inspection Bureau in ourcountry.B: In that case, please fax us the survey report and we’ll deal with your claim.A: OK, I ’ll fax you the report immediately.Part Ⅵ10.(1) juice (2) HY08/33 (3) Hamburg (4) PICC11.(1) Fifteen cases were badly damaged. (2) The contract was on FOB basis.(3) Turn to the insurance company for compensation.Unit 9 MarketingPart ⅠWarm-upMarket research / consumer behaviour / distribution channel / product launch / sales figure / advertising campaign / promotional strategyPart ⅡListening PracticeTask1The Marketing Manager: (1) marketing strategy (2) demand for the products (3)competitors (4) potential new markets (5) the company ’s products (6) potential customersThe Promotions Manager: (1) promotion programmes (2) advertising campaigns (3)exhibitions (4) occasional special price reduction campaignsThe Public Relations Manager: (1) publicity programmes (2) the company (3) customers ’supportThe Sales Manager: (1) sales programmes (2) goals (3) training programmes (4) thesales figures (5) monitor the market share (6) maximize profitsTask2(1) demand(2) competition (3) Testing (4) samples (5) Divide (6) smaller (7) segment (8) Advertising (9) consider (10) budgetPart Ⅲ1. Checklist: a- c-d-f-g2. Graph 1 Product oo4Graph 2 Product 003Graph 3 Product 001Graph 4 Product 002Part Ⅳ24.Checklist: a-c-d-e-g25.(1) market share (2) There have been a number of new competitors (3) young fashionfollowers (4) 1.8 million (5) 1.8 million (6) 6% (7) radio and TV (8) the net(9) fashion magazinesPart Ⅴ21.(1) c (2) b (3) c (4) a22.Agent: Good morning, sir, I ’m an insurance agent. May I ask you some questions? Man: Yes. Go ahead.Agent: Do you have any insurance protection for you and your family?Man: No, not really.Agent: How many people are there in your family?Man: Four. My wife, two children and me.Agent: Does your wife work?Man: No. She takes care of the children at home.Agent: Then you ’re the only breadwinner in your family.Man: I guess so.Agent: Have you ever thought about what your family would do if anything happenedto you? How would they servive?Man: Mm⋯I can only hope that won ’t happen?Agent: Well, sir. Nothing in life is certain. Just in case, may I suggest you buysome insurance? By this way, you ’ll be protected. I promise you that if the conditions of your policy are met, the insurance company will pay out.Man: That sounds reasonable. Can you explain the details?Agent: Sure.Part Ⅵ(1) No(2) How many staff members do you have?(3) Where do they eat at noon?(4) A limited selection dishes.(5) YesUnit 10 AdvertisingPart ⅠAmway: outdoor billboard, TV commercialEsprit: fashion magazinesIKEA: cataloguesNestle: TV commercials, magazinesMc Donald ’s: sports sponsorship, outdoor billboards, TV commercialsSony Ericsson: outdoor billboards, magazinesStarbucks coffee: word of mouthVolkswagon: magazines, TV commercials, outdoor billboardsPart ⅡTask1(2) E (3) A (4) G (5) D (6) B (7) FTask223.(1) products (2) companies (3) image (4) hear (5) read (6) information (7) respond to (8) prospects (9) salespeople (10) customers24. (1) a (2) c (3) bPart Ⅲ26.Leaflets & flyers: local shops & fitness clubsShowrooms: Nokia, ToyotaSports sponsorship: Coca-cola, BenzRadio advertising: local restaurantsTV commercials: Amway, Mc Donald ’sThe Internet: IBMMagazines: omega, DellOutdoor billboards: China Unicon, Petro China(1) expensive, budget (2) too expensive (3) highway, subway, train (4) young people Part Ⅳ25. sponsorship; posters; radio; TV commercials26. (1) c (2) b (3) a (4) c (5) aPart Ⅴ27. b-e28.(1) office furniture (2) brand awareness (3) business executives (4) self-employed professionals (5) successful people dream of (6) under half a million dollars (7) April 15Part Ⅵ12. Automobile, Marmalade, Furniture, Ice cream13. (1) c (2) a (3) d (4) b。

新视野商务英语视听说第一单元听力原文Unit 1Task 2.1Cater: Come in, please.Yang: Good morning, sir. I’m Karen Yang.C: Good morning, Miss Yang, I am Kevin Carter, the Administration Manager. Take a seat, please.Y: Oh, is that your wife, Mr. Carter? She is so beautiful.C: Thank you. Ah- Miss Yang, I’ve gone through your resume. I’d like to ask you some questions now if you don’t mind.Y: Not at all. Go ahead, please.C: Well, can you tell me why you would like to work as a medical representative with us.Y: I really think I’d like this kind of work, because I’ve been a doctor for three years. I want to apply for this position because I want a change.C: Don’t you think it’s a pity for you to leave your present job?Y: To some extent, it is. I have learned a lot in the hospital. Bur I would like to try a different kind of like. By the way, could you tell me how much the job pays?C: Sure. There is a five-month probationary period when you will only get 2,000 RMB a month. After that, we’ll determine your salary according to y our performance.Y: Oh, I see. Then, could you tell me something about the paid holidays, insurance, and things like that?C: Every employee in our company gets life insurance and unemployment insurance. You will get two weeks paid holiday in your first full year.Y: That sounds fine. How much time will it take for me to be promoted here?C: Promotion is not certain. It depends on your ability and performance. Maybe we’ll send you to one of our branches if you like.Y: No problem. I hate staying in one place all the time. But in which cities do you have branches? And, where is your company based?C: Our company is based in New York, with branches in many cities, such as Philadelphia,Beijing and London.Part 4Video 1Chen Bo: Good morning, Ms. Mandel.Ms. Mandel: Good morning. Sit down, please.C: Thank you.M: You are Chen Bo, aren’t you? I am Cathy Mandel, Director of the HR Department.C: Yes, I’m Chen Bo. Nice to meet you, Ms. Mandel.M: Nice to meet you, too. I’ve gone through your resume and would lik e to know more about you.C: Thank you for your interest in me.M: To start with, would you like to tell me a bit about yourself?C: Sure. I’m a senior student at Guangdong University of Finance. I expect to graduate this summer. My major is international finace.M: So, why did you choose our company?C: As far as I know, your company is one of several leading international consultant corporations which came to China after China entered WTO. I think working here would give me the best chance to use what I’v e learned at university.M: As a major in international finance, what do you think you can do in consultancy?C: Well, I know how to tackle problems. For example, I know I must first analyse the problem, I know I must first analyse the problem and work out its major cause. Then I will be able to search for ways to solve it from the available data.M: Sometimes data is not enough. Have you got any relevant experience in this field?C: Last year, during the probationary period, I was involved in the restoration of a factory in Nanjing. I really learned a lot from the experience especially how to assess people’s strengths and abilities.M: Can you cope with hard work under pressure and in a tough environment?C: No problem. I don’t care about pressure or the en vironment, as long as I enjoy the work.M: Good. Now, do you have any questions to ask?C: Yes, I’ve got one. Are there any opportunities for Chinese employees to be transferred to the head office in New York or other branch offices around the world?M: Probably. I think you are likely to be sent to work an overseas branch to get experience later on once when you have proved your worth.C: Oh, great. If I’m accepted, I will do my best for the company.M: I wish you luck! We’ll notify you of our final decisi on by Friday.C: Thank you, Ms. Mandel. Goodbye.M: Goodbye.Part 5Video 2Merry Wang: May I come in?Harry White: Yes, please do.M: Good morning, sir. My name is Merry Wang. I’ve come for an interview, as requested.H: Nice to meet you, Miss Wang. I am Harry White, Director of the HR Department. I was expecting you. Please, take a seat.M: Thank you.H: Well, Miss Wang, you are applying for the position of Sales Manager, right? How did you know about our company?M: I got to know your company from your TV commercials. They are elaborately designed and produced, and leave me deep impression.And in the summers of 1997 and 1998 I worked as a salesgirl for your company in Guangzhou.H: Really? That’s good. Then you must know something about our company?M: Yes, a little. Your company is very famous. Your cosmetics and skincare products are very popular with women all over the world.H: Hug, that’s right. Miss Wang, can you tell me which university you attended?M: Sin Yat-sen.H: And what degree have you got?M: I have a bachelor’s degree in business administration.H: How is your English? You know, some staff members in our company are Americans,so conversational English is very important.M: I passed TEM 8 at college, and I am good at oral English. I thank I can communicate with Americans quite well.H: Good. I know you are now with United Butter. What is your chief responsibility there?M: I’ve worked there for five years, since I graduated from college. Two years ago, I was appointed Brand Manager – responsible for the Panda line of biscuits.H: Why do you want to change your job?M: I want to change my work environment, seek new challenges and broaden my experience. That’s why I want to move into sales.H: What do you think is the most important qualification for a salesperson?M: I think it’s self-confidence and quality products.H: I agree with you. What salary would you expect to get here?M: Well, I would leave it to you to decide after you consider my abilities. My current annual income at United Butter is 150 thousand. But, er,… could you tell me a little more about what the job entails?H: You would be in charge of all the sales activities, for all hair products in northeast China. This would involve market analysis, client service and development, sales promotion, and regular customer satisfaction surveys. You’d report directly to the Regional Sales Director. Do you have any other questions?M: Yes, only one. When can I have your decision?H: I need to discuss with other board members. We’ll notify you of our decision as soon as possible. But… to be honest, you seem to be a good candidate with the right kind of experience and personality. You’re high on my list.M: That’s good! Thank you, Mr. White. I look forward to hearing from you. Goodbye.H: Goodbye.。

新视野商务英语视听说下Unit 1 A Factory TourPartⅠ: warm-up(1)eat (2)tour (3)taste (4)enjoy (5)make (6)closed (7)shopPartⅡ: listening practiceTask1(1)f (2)e (3)g (4)j (5)c (6)h (7)b (8)a (9)d (10) iTask21.(1)aerospace (2)manufacturer (3)services (4)showcase (5)production(6) various (7) producer (8) advanced (9) globe (10) leader2.(1)～(5) F F F T FPartⅢ1. (1) c (2) b (3) c (4) a (5) a2. (1)6000units (2) only 1%(3) First, they will confirm the quality of each part according to the regulations at every point in the process. Also, they have computer-controlled equipment to test the quality of the semi-finished product and of the final product. Lastly, they send some products to the public quality-control centre for checking.PartⅣ1(1)200 markets across six continents (2) about 300000 (3)108 (4)8 (5)932(1)20～30 (2)13 (3)15 (4)30～45PartⅤ1. (1) c (2) b (3) c (4) c (5) b2. Thomas and Richard had a factory tour. Thomas was very impressed by the speed of the assembly line of the factory. Richard said that the high-speed assembly line was designed and made by their engineers and technicians. Then Thomas wondered how much the factory spent on new product development every year and how soon the order would be delivered. Richard told him that 8% to 10% of the gross sales was spent on new product development. He also said that delivery of new products depended on the size of the order and the items. Finally, Thomas asked Richard to give him some brochures on the products because he wanted his manager to know about them. Richard also said that Thomas’s manager would be welcome to visit the factory. PartⅥ1.The correct order is: d-g-e-a-c-h-b-f2.(1)history (2)first (3)consumed (4)manufacturing (5)secrets Unit 2 Trade FairsPart Ⅰ(1)China Import & Export Fair (Canton Fair), China Hi-Tech Fair, Beijing International Automotive Exhibition, etc.(2)kitchenware & tableware, general ceramics, home decorations, glassware, foodstuffs, native product, medicines & health products, sporting, travel & recreation products, office supplies, shoes, cases & bags, furniture, etc. (3) See a variety of goods, compare goods of different brands. Collect useful information such as catalogues, price list, etc; visit potential business partners; place orders.Part ⅡTask1(1) F (2) F (3) T (4) F (5) F (6) TTask2(1)domestic (2)suppliers (3)Customer (4)value (5)services(6)ideas (7)compare (8)specialized (9)innovative(10)up-to-date2. (1) new (2) reputation (3) world (4) range (5) latestPart Ⅲ1. (1) rentable (2) entertainment (3) transport (4) halls(5) exhibition (6) arena (7) facilities (8) conjunction2. (1) c (2) b (3) c (4) c (5) a (6) bPart ⅣJohn: (3) (2)Mr. Robbins: (1) (4) (5)2. (1) c (2) b (3) c (4) aPart Ⅴ(1) Canton Fair 2) biannually (3) renown (4) variety (5) turnover(6) exhibitors (7) opportunities (8) quality (9) promotion (10) volumePart ⅥQuestion 1: Miss Stewart, why did you want to exhibit in North America? Question 2: How did you choose the right one?Question 3: What did you do to prepare before attending the trade fair? Question 4: How were you able to exploit your business opportunities and generate new business?Question 5: What did you do after the trade fair?2. (1) a (2) c (3) b (4) a (5) bUnit 3 Marking EnquiriesPart Ⅰ(1)Ask for morn information concerning the product in the advertisement inyesterday’s New York Times.(2)Jackson Brothers(3)If I am the receiver, I will send the latest catalogue to the writer and answerall the questions that interest him.Part ⅡTask1 (1) C (2) B (3) ATASK21. (1) General (2) articles (3) Specific (4) content (5) specifications2. (1) steel screws in all sizes(2) CIF(3) Because the supplier is able to supply larger quantities at more attractiveprices(4) The supplier’s offer.Part Ⅲ1. (1) b (2) c (3) b (4) c2. (1) Export (2) Merchandise (3) flight (4) Production(5) 10 o’clock (6) sample (7) evaluated(8) purchasesPart Ⅳ1.(1) speedboats (2) price quote (3) around the corner (4) pay2.(1) US$6500 (2) 10% (3) shipment (4) US$7850Part Ⅴ1. (1) F (2) T (3) F (4)T2. If I were a farmer, the price would concern me most. The reason being that, first, form products do not generally sell at a high price so we have to keep production costs down. Secondly, taxes are fairly high at present and we have less support from the government, so our incomes are decreasing. That’s why I think the price is my greatest concern. On the other hand, if we can improve quality by buying better seeds and improving our handing methods, we can sell at a premium. That could increase our income.Part Ⅵ1.(1) c (2) a (3) c (4) b (5) c2.Agents need to be paid for their work. Sometimes they are paid a percentage ofthe order but that hardly induces them to negotiate low prices. Therefore, agentsare usually paid commission. This may be paid by the seller or by both seller and buyer.Unit 4 Negotiating PricesPart Ⅰ(1)listen (2) speak (3) interrupt (4) ask questions (5) penny(6) pound (7) assertive (8) aggressive (9) more (10) lessPart ⅡTask1(1)discount for bulk (2) minimum quantity (3) early-settlement discount(4)commission (5) contract, unit priceTask21.(1) T (2) F (3) T (4)F (5) F2.(1) FOB (2)agents (3)extra (4)Korean (5)exceptionsPart Ⅲ1.(1) b (2) a (3) c (4) a (5) c2.A: We are very interested in your X358 MP4 and are thinking of making a trialorder of 10000 pieces. What price can you offer us?B: As this is our first business, we can provide you with some preferential terms.How about $40 per piece?A: Oh, I’m afraid that’s way beyond our expectations. It’s even higher than what the other factories give us.B: Yes, we know there are lower price around but would you please look at the quality? Ours are much better than our competitors’. In addition, the demand for this item from our company is very high. We’re actually temporarily out of stock right now. Currently, demand is way ahead of supply in the market.A: We know about that. But don’t you think you should make some concessions to make your price competitive? Can we make it $35 if we place large orders?B: Well, that’s a tough deal. However, since we’re going into a long-termrelationship, maybe we can try to reach that bottom line for you.Part Ⅳ1.(1) b (2) c (3) c (4) b (5) a2.(1) Welsh (2) 60 days (3) 13.5 (4) 1000 (5) 22.5 (6) 3 (7) 1000 (8) 500Part Ⅴ1.(1) 4%, annual (2) expenses (3) publicity, personnel (4) 40% (5) next year2.Sample dialogue:A: Mr. Brown, I’m anxious to know about your offer.B: Well, we’re been holding it for you. Here it is. Five hundred cases of black tea, at 30 pounds per kilogram, CIF London. Shipment will be in June.A: That’s a steep price! It’ll be difficult for us to make any sales.B: I’m surprised to hear you say that. You know the price of black tea has gone up since last year. Our compares favorably with what you might get elsewhere.A: I’m afraid I can’t agree with you there. India has just come back into the market with a lower price.B: Ah, but everybody in the tea trade knows that America’s black tea is top quality. Considering the quality, I’d say the price is very reasonable.A: No doubt your tea is of high quality, but still, there’s keen competition in the market these days. I understand many countries are lowering their prices.B: OK. Then we’ll make it 28 pounds for this order. Is that ok?A: That’s a very small concession. Still, we want to do business with you because we think your packaging is excellent. We’ll go with this price this time but hope for a better deal for any further orders.B: Good, we can talk about further reductions later when we see how business is developing between us.Part Ⅵ1.(1) F (2) T (3) F (4) F (5) F (6) T (7) F2.(1) the quality of our product is much better than that of other suppliers(2) We can talk about that later.(3) if you can give me best price for this first order, we can start along-term relationship.(4) That really leaves us with nothing.(5) I’ll make that concession.Unit5 Placing an OrderPart Ⅰ(1) negotiate (2) accept and confirm an order (3) sign the contract(4) confirm the order (5) confirm further ordersPart Ⅱ(1) is a request to supply a specified quantity of goods(2) an enquiry with subsequent quotations(3) printed order forms(4) description, quantities, mode of packaging(5) agreed upon in previous negotiations(6) are legally bound to fulfill their agreement(7) at the agreed time(8) accept the goods supplied and then pay for themTask21. (1) F (2) F (3) F (4) T2. (1) b (2) c (3) a (4) bPart Ⅲ1. (1) Belster XP is the best copier for general use. With a combination of large capacity, small size and efficiency, it can be configured to suit almost all situations. Furthermore, it has an automatic document feeder.(2) The buyer can download the order form from the seller’s website, and fill in the name, address, telephone number as well as the item number of the desired photocopier. Then send the form to the address provided.(3) To make a payment, the buyer can write a payable cheque to the seller. Enclose it with the mail order form and send it to the address provided.2.A: Hello, I see from the Internet that you are a trading company who deals with sweaters and skirts in Guangdong Province. Is that right?B: Yes, that’s right. What can we do for you?A: We’re a Nigerian company, and we’re looking to order some clothes.B: Good, we provide a variety of clothes. So what kind of clothes are you interested in?A: Sweaters and skirts. But would you please first tell me your minimum order? B: Our minimum order is set at 5000 pieces.A: OK, that’s fine. I’ve selected two items from your online catalogue: items 6 and 18. But I would like to make some changes. Will you be able to accommodate me? B: Depending on what type of changes you want, it should n’t be a problem.A: For item 6, the sweater, I want the sweater to come in two additional sizes. Would you please add XXL and XXXL?B: OK. How about item 18?A: The size is ok with item 18. But we want to order both light and dark colours. Part Ⅳ(1) have a problem with (2) protects (3) cost (4) decorative (5) European tastes (6) long-distance (7) sales (8) increase (9) retailers (10) logoPart Ⅴ1. (1) acd (2) d (3) c (4) c2. A: Hello, I’d like the order 1000 DSC-T5 Digital Cameras form your company. But it’s important that we have them before July 31. Can you make it?B: I’m afraid that we can’t make it in such a short period of time. That’s only a month away. Would you consider any other models?A: What do you suggest?B: The DSC-T7. Actually, it’s an updated version of the T5. It has more functions.A: Would you please tell me the difference?B: The DSC-T7 has a 32 MB2 of Internal Flash Memory. Otherwise it’s the same asthe DSC-T5.A: That sounds good. What about their prices?B: The DSC-T5 is $349.95 while the T7 is $449.95.A: I see. Would you be able to provide me with 500 of each?Part Ⅵ(1) Bran Gifts (2) ZWS10A (3) 1000 (4) US$18 (5) XG7 (6) foil in a brown box (7) September 10, 2005 (8) Toronto (9) 110% of the invoice value against All Risks(10) confirmed irrevocable (11) 15th (12) Quality & QuantityUnit 6: Terms of PaymentPartⅠA Japanese YenB United Stated DollarC Pound SterlingD European DollarE Korean WonF Canadian DollarPart ⅡThe correct order is: c-a-b-e-dTask21. (1) b (2) a (3) b (4) c2. (1) collection (2) Documents against Payment (3) Documents against Acceptance(4) expenses (5) procedures (6) actual payment (7) collecting (8) non-paymentPart Ⅲ1. (1) b (2) c (3) a (4) c (5) c2. A: since we have reached an agreement on the price, quality, quantity and packagingof the product, now let’s get down to talk about payment, ok?B: Good idea, what terms of payment would you prefer?A: Actually, on L/C payment is our general practice.A: The exchange rate is currently rather unstable and an L/C provide a guarantee of prompt payment from the bank.A: It’s also the generally accepted international practice.B: That’s right. L/C are very common in foreign trade.B: But this time we suggest D/P payment for the following reasons:B: firstly, a D/P payment can reduce the cost and in turn allow a larger profit margin for both of us. Secondly, the order is quite large and our exchange quote is insufficient at present. Finally, we have a good credit rating in several banks. You can trust us!A: That sounds good. But we still prefer an L/C since it’s our general practice. A: Do you think you could apply for one?Part Ⅳ1. The correct order is: a-i-e-g-b-f-c-j-d-h2. (1) lump sum payment (2) payment by installment (3) cash on delivery(4) advance payment (5) 25%, final acceptance (6) one monthPart Ⅴ1.(1) Ask what provision has been made for signing salary cheques and playing utility bills. Put pressure on the person dealing with you by stressing how important your account is.(2) Ask how often these problems occur and how long faults generally last.(3) Ask for cheque and postage details(4) Ask for the name and address of their debtor and the expected date of payment(5) Ask whether this is the only reason for late payment and offer to fax a copy immediately2.A: Hello, Becker here.B: Good morning, Mr. Becker. This is Mary Wang.B: I’m sorry to ring you like this.A: That’s all right.B: Did you get the invoice as well?A: Yes, yesB: But the payment of the invoice sent to you has not yet been made.A: Yes, money is very tight at the moment, you see.B: Yes, I think I know what you mean. We have a similar problem.B: While, in the case of unsettled debts it is our company policy to take legal action. B: We would naturally prefer not to have to go so far.A: So what do you suggest we do about the money we owe you?B: Well, please try and send the cheque before the end of the month.B: That’s one more week.A: Thank you, we will do our best.B: We hope to keep you as a regular customer despite any troubles you may have. A: Thank you very much for being so understanding. Goodbye.B: Bye.Part Ⅵ(1)SB-87654 (2) fifty thousand US dollars(US$ 50000.00) (3) No.DEF-101 datedJanuary 10,2006 (4) five (5) two (6) freight prepaid (7) pneumatic tools(8) drive (9) hose and quick couplings (10) allowed (11) No.IP/79370 (12)beneficiary’s (13) 15 days (14) SB-87654 (15)draftsUnit 7 DeliveryPart Ⅰ1.□time of establishment of the L/C□availability of shipping space□supply of raw materials□amount of orders to fulfill at the producer’s side2.(1)The procedures involved in the delivery of goods: negotiating the stipulations about delivery, ensuring the production of goods, transporting the goods to the port of shipment, checking insurance and other factors in shipping, delivering the goods at the port of destination, etc.(2)The seller’s concerns: production and transportation time of goods meets the requirements, shipment of goods is carried out as scheduled, etc.The buyer’s concerns: progress of the production and shipment, inspection of the quantity, quality and other aspects of delivery, etc.Part ⅡTask1(1)one month after we signed the contract(2)the shipping agent, get the necessary shipping apace(3)Our supplier, the supplier is short on materialsTask21.(1) Good quality (2) on time (3) marketing channels (4) reach the end users (5)their stocks2.(1) at the beginning of November (2) before end of September for the Christmasrush (3) manufacturers are working in full capacity because they have a lot of orders. (4) give his order top priority (5) the middle of OctoberPart ⅢConversation 1: 3 months after the contract is signed, NoConversation 2: July, mid-June, no shipping spaceConversation 3: by the end of September, YesPart Ⅳ1. Mr. Aubery insists on the delivery date should be no later than September 20th because they have a very strict timetable.Mr. Hall says that because of the damage from a disastrous hurricane last month, they can only make delivery in the last week in September. Finally, they compromise on this and make September 25th the last possible shipment date.2. (1) workshop (2) halted (3) orders (4) capacity (5) installed (6) September (7) September 25th(8) complete (9) transport (10) possiblePart Ⅴ1. (1) c (2) c (3) a (4) b2. The appropriate attitude should be polite and understanding, and try to explain the reasons for the delay. Apologise to your partner and try to make immediate compensation.Part Ⅵ1. The reason: The wrong delivery was caused by a slip-up by the shipping Department. The solution: Ms. Lester suggested that they would try to find another buyer for the goods on the condition that Mr. Backer’s company would reduce the price by 25% for the lot and ship a consignment of AI quality immediately.2. (1) T (2) F (3) F (4) T (5) FUnit 8 Complaints and ClaimsPart Ⅰ(1)damaged (2) claim (3) payment (4) documents (5) settlement (6) ownership(7)invoicePart ⅡTask1(1)defective items (2) insurance, shipping (3) pay compensation (4) provide areplacement, return the money (5) ask for compensationTask2(1)order (2) breakage (3) 30% (4) withholding payment (5) call me back(1)Mrs. McCall (2) ACC (3) the quality is not the same as the sample (4) send thewhole lot back (5) 0181-993 421 (6) 5:30Part Ⅲ1.Appropriate responses: 1-3-4Inappropriate responses: 2-52.(1) c (2) a (3) b (4) c (5) bPart Ⅳ(1) lodged a claim (2) 15 sets were badly damaged (3) rough handling by the shipping company (4) take the matter up with them (5) in good condition (6) careless handling at some stage prior to shipment (7) survey report (8) replace all 15 sets as soon as possible (9) settle your claim immediately (10) your cooperationPart Ⅴ1.(1)A: The quality is different from that of the approved samples(2)A: The pictures of products with the wrong colour(3)A: Send the replacement(4)A: Send the replacement immediately(5)A: No2.A: we’ve just received our order No.2-H35. We found that there were five pieces missing from the consignment.B: we’ve sorry to hear that. Did you check with the shipping company? Maybe it was due to inappropriate handling by the shipping company during transit.A: The carton was not damaged. But there were five pieces missing from inside the carton. So the shipping company said they had nothing to do with the shortage. It must have happened during the packaging process.B: Well, do you have any evidence?A: Yes, of course. We have a survey report issued by the Inspection Bureau in our country.B: In that case, please fax us the survey report and we’ll deal with your claim. A: OK, I’ll fax you the report immediately.Part Ⅵ1.(1) juice (2) HY08/33 (3) Hamburg (4) PICC2.(1) Fifteen cases were badly damaged. (2) The contract was on FOB basis.(3) Turn to the insurance company for compensation.Unit 9 MarketingPart Ⅰ Warm-upMarket research / consumer behaviour / distribution channel / product launch / sales figure / advertising campaign / promotional strategyPart Ⅱ Listening PracticeTask1The Marketing Manager: (1) marketing strategy (2) demand for the products (3) competitors (4) potential new markets (5) the company’s products (6) potential customersThe Promotions Manager: (1) promotion programmes (2) advertising campaigns (3) exhibitions (4) occasional special price reduction campaignsThe Public Relations Manager: (1) publicity programmes (2) the company (3) customers’ supportThe Sales Manager: (1) sales programmes (2) goals (3) training programmes (4) the sales figures (5) monitor the market share (6) maximize profitsTask2(1) demand (2) competition (3) Testing (4) samples (5) Divide (6) smaller (7) segment (8) Advertising (9) consider (10) budgetPart Ⅲ1.Checklist: a- c-d-f-g2.Graph 1 Product oo4Graph 2 Product 003Graph 3 Product 001Graph 4 Product 002Part Ⅳ1.Checklist: a-c-d-e-g2.(1) market share (2) There have been a number of new competitors (3) young fashionfollowers (4) 1.8 million (5) 1.8 million (6) 6% (7) radio and TV (8) the net(9) fashion magazinesPart Ⅴ1.(1) c (2) b (3) c (4) a2.Agent: Good morning, sir, I’m an insurance agent. May I ask you some questions? Man: Yes. Go ahead.Agent: Do you have any insurance protection for you and your family?Man: No, not really.Agent: How many people are there in your family?Man: Four. My wife, two children and me.Agent: Does your wife work?Man: No. She takes care of the children at home.Agent: Then you’re the only breadwinner in your family.Man: I guess so.Agent: Have you ever thought about what your family would do if anything happened to you? How would they servive?Man: Mm… I can only hope that won’t happen?Agent: Well, sir. Nothing in life is certain. Just in case, may I suggest you buy some insurance? By this way, you’ll be protected. I promise you that if the conditions of your policy are met, the insurance company will pay out.Man: That sounds reasonable. Can you explain the details?Agent: Sure.Part Ⅵ(1) No(2) How many staff members do you have?(3) Where do they eat at noon?(4) A limited selection dishes.(5) YesUnit 10 AdvertisingPart ⅠAmway: outdoor billboard, TV commercialEsprit: fashion magazinesIKEA: cataloguesNestle: TV commercials, magazinesMc Donald’s: sports sponsorship, outdoor billboards, TV commercialsSony Ericsson: outdoor billboards, magazinesStarbucks coffee: word of mouthVolkswagon: magazines, TV commercials, outdoor billboardsPart ⅡTask1(2)E (3) A (4) G (5) D (6) B (7) FTask21. (1) products (2) companies (3) image (4) hear (5) read (6) information (7) respond to (8) prospects (9) salespeople (10) customers2. (1) a (2) c (3) bPart Ⅲ1.Leaflets & flyers: local shops & fitness clubsShowrooms: Nokia, ToyotaSports sponsorship: Coca-cola, BenzRadio advertising: local restaurantsTV commercials: Amway, Mc Donald’sThe Internet: IBMMagazines: omega, DellOutdoor billboards: China Unicon, Petro China2.(1) expensive, budget (2) too expensive (3) highway, subway, train (4) young people Part Ⅳ1. sponsorship; posters; radio; TV commercials2. (1) c (2) b (3) a (4) c (5) aPart Ⅴ1. b-e2. (1) office furniture (2) brand awareness (3) business executives (4) self-employed professionals (5) successful people dream of (6) under half a million dollars (7) April 15Part Ⅵ1. Automobile, Marmalade, Furniture, Ice cream2. (1) c (2) a (3) d (4) b。

新视野商务英语视听说unit2答案第三版1、Since we have _____ money left,we can't afford the expensive computer. [单选题] *A. a littleB. a fewC. little(正确答案)D. few2、—______ do you play basketball?—Twice a week.（）[单选题] *A. How often(正确答案)B. How muchC. How manyD. How long3、7．—I've got some ________.—Great! I'd like to write with it. [单选题] *A．funB．chalk(正确答案)C．waterD．time4、Kids will soon get tired of learning _____ more than they can. [单选题] *A. if they expect to learnB. if they are expected to learn(正确答案)C. if they learn to expectD. if they are learned to expect5、_____ to wait for hours,she brought along a book to read. [单选题] *A. ExpectedB. Expecting(正确答案)C. ExpectsD. To expect6、13．—Will you come to my party?—I am not ________ . [单选题] *A．mindB．sure(正确答案)C．happyD．Sorry7、53．On your way home, you can buy some fruit, meat, vegetables and ________. [单选题] * A．something else(正确答案)B．else somethingC．everything elseD．else everything8、Mr. Wang is coming to our school. I can’t wait to see _______. [单选题] *A. herB. him(正确答案)C. itD. them9、We need a _______ when we travel around a new place. [单选题] *A. guide(正确答案)B. touristC. painterD. teacher10、56．Sam is in a hurry. Maybe he has got ________ important to do. [单选题] * A．everythingB．nothingC．anythingD．something(正确答案)11、The city is famous _______ its beautiful scenery. [单选题] *A. for(正确答案)B. ofC. asD. to12、I’m looking forward to hearing from you _______. [单选题] *A. recentlyB. soon(正确答案)C. quicklyD. fast13、_____ rooms are both large and comfortable. [单选题] *A. Jack's and Jane's(正确答案)B. Jack and Jane'sC. Jack's and JaneD.Jack and Jane14、2．The villagers want to have a bridge. Can this dream ________? [单选题] *A．come outB．get awayC．come true(正确答案)D．get out15、Both Mary and Linda don't care for fish. [单选题] *A. 喜欢(正确答案)B. 关心C. 照料D. 在乎16、The family will have _______ good time in Shanghai Disneyland. [单选题] *A. theB. a(正确答案)C. anD. /17、Be careful with the knife. You may hurt _______. [单选题] *A. himselfB. ourselvesC. myselfD. yourself(正确答案)18、Be careful when you _______ the street. [单选题] *A. are crossingB. is crossingC. cross(正确答案)D. is cross19、It was difficult to guess what her_____to the news would be. [单选题] *A.impressionmentC.reaction(正确答案)D.opinion20、We _____ three major snowstorms so far this winter. [单选题] *A.hadB. haveC. have had(正确答案)D.had had21、2．I think Game of Thrones is ________ TV series of the year. [单选题] * A．excitingB．more excitingC．most excitingD．the most exciting (正确答案)22、She and her family bicycle to work, _________ helps them keep fit. [单选题] *A. which(正确答案)B. whoC.itD. that23、It’s windy outside. _______ your jacket, Bob. [单选题] *A. Try onB. Put on(正确答案)C. Take offD. Wear24、If you do the same thing for a long time, you'll be tired of it. [单选题] *A. 试图B. 努力C. 厌倦(正确答案)D. 熟练25、We will _______ Mary this Sunday. [单选题] *A. call on(正确答案)B. go onC. keep onD. carry on26、I paid twenty yuan _______ the book. [单选题] *A. offB. backC. for(正确答案)D. with27、Before leaving the village, he visited the old house _____ he spent his childhood. [单选题] *A in which(正确答案)B. whichC. to whichD at which28、She _______ love cats, but one attacked her and she doesn’t like them anymore. [单选题]*A. got used toB. was used toC. was used forD. used to(正确答案)29、The soldiers were_____of running away when the enemy attacked. [单选题] *A.chargedB.accused(正确答案)C.scoldedD.estimated30、The manager demanded that all employees _____ on time. [单选题] *A. be(正确答案)B. areC. to beD. would be。

For personal use only in study and research; not forcommercial useUnit 2Part 31Alice: Excuse me, sir, are you Mr. Hayes?Bill: Yes, I’m Bill Hayes.A: Are you the General Manager of the Beautify Cosmetic Corporation in America?B: Yes, exactly.A: How do you do, Mr. Hayes? I’m Alice Wang, Manager of Human Resources at the Beijing Sanmei Factory. I’m here especially to meet you.B: How do you do, Miss Wang? It’s very kind of you to come all the way to meet me.A: My pleasure.2.Conversation 1:A: What is your job, Vincent?B: I’m a Regional Sales Manager.A: What are your main duties?B: My main duties are to develop customer relations and grow the sales of security products in Ohio.Conversation 2:A: What is your occupation, Flora?B: I’m a business analyst.A: Which company do you work for?B: I work for Delicate & Elegant Fashion. It’s a British company.A: What do you do for them?B: I’m in charge of the budget.Conversation 3A: What do you do, Patrick?B: I’m a lawyer.A: what does your job involve?B: I give legal advice and assistance to clients and represent them in court or in other legal matters.Conversation 4:A: What kind of job do you have, Rachel?B: I’m responsible for receiving visitors. I have to make sure all visitors check in on arrival, and also arrange taxi and bus transport for them.A: Are you in reception?B: Yes, you’re right. I’m a receptionist.Part 4Video 1Introducer: Good afternoon, everyone! This is Robin Copperfield, the new Vice President of our company. He will be in charge of the accounting work. Let’s give him a warm welcome! Robin Copperfield: Thank you!I: Mr. Copperfield is an expert in the field of accounting. So, it is a pleasure for us to have him here. Now, Mr. Copperfield, I’d like to introduce the Vice Presidents and Managers to you. R: OK, thank you!I: This is May Bates, Vice President in charge of the Administration Department and the neighbourhood Service Department.R: Nice to meet you, Ms. Bates.May Bates: Nice to meet you, Mr. Copperfield.I: And this is Dennis Hayes, Vice President in charge of the Marketing Department and the Sales Department.Dennis Hayes: How do you do, Mr. Copperfield? Glad to meet you.R: Glad to meet you, Mr. Hayes.I: And this is … oh, where is Andrew Jefferson?R: Mr. Jefferson? I’ve met him before. I heard he is one of the secrets of this company’s success.Everyone was raving about what a great job he’s done in…I: Uh… speak of the devil… Mr. Jefferson has just arrived.Andrew Jefferson: Hi, Mr. Copperfield, good to see you again.R: Good to see you, Mr. Jefferson.A: Sorry, I’m late. I was talking to a client.R: Oh, that’s OK. How many departments are you in charge of, Mr. Jefferson?A: Four: Research & Development, Engineering, Contract Budgets, and Project Preparation.R: No wonder you’re so busy.I: Mr. Copperfield, there are three managers who report directly to you, and they are all ladies. So, ladies, can you introduce yourselves?Ada Black: I’m Ada Black, responsible for management accounts.Caroline Clinton: I’m Caroline Clinton, responsible for financial accounts.Lucy White: I’m Lucy White, responsible for data processing.R: Oh, good. Nice to meet you all, ladies.Part 51Lisa: Hi, Mark, I hardly recognized you – it’s great to see you again!Mark: Hello, Lisa! I haven’t seen you for ages, not since college graduation. How have you been? L: I’ve been fine. What about you?M: I’ve been very well, too. Are you here looking for a job?L: Sure. You are between jobs, too?M: Yes, I remember you went to a Canadian company when we graduated. Have you left that company?L: Yes, I just left it last month.M: Why? Didn’t you like the job?L: Yes, but I’ve been a secretary for three years and now I’m totally sick of all that boring clerical work. I hate sitting in the office all the day just working mechanically.M: Oh, I understand. You really need a change.L: Yes, but what about you, Mark? Why have you left your present job? I heard you were an excellent Production manager.M: My boss is a very difficult man to deal with. I quarreled with him last week and left the company.Part 6Video 2Robin: What’s your job now, Jerome? Do you still work for that wholly funded American company?Jerome: No, I left it three years ago. I have my own business now.Frank: Gee, that’s great! How do you feel as a self-employed entrepreneur?J: I feel good. I can make a lot more money than before and I have a lot of independence in doing things. But sometimes I get tired. As you know, it’s not very easy to run a business on your own. What about you, Frank? What are you doing now?F: I’ve worked for several companies. After graduation, I went to a private company. Then a year later, I changed to a Sino – Janpanese joint-venture enterprise and worked as a sales assistant.Two years later, I moved on to a computer company and worked in export sales. And now, I’m an advertising executive. Oh, you are a real job-hopper. Why have you changed jobs so often? Colin: Oh, you are a real job-hopper. Why have you changed jobs so often?F: I’m always interested in new challenges. I know changing jobs frequently can be a waste of a company’s human resources, but I’m gaining a lot of experience! How is your job, Colin?C: I’ve been working for the PMC Textile Plant since I graduated. Two years ago, I was promoted to Line Supervisor.F: Do you like your job?C: The salary and benefits are Ok, but I don’t like the work environment. You know, the workshops are very noisy sometimes. Also, I don’t often get an opportunity to go anywhere. I hate staying in the same place all the time. You often travel on business, right Robin?R: Yes. As a buyer, I must travel to purchase stock. I’ve been to a lot of places.C: Maybe I should think about becoming a buyer…R: Mm…, everything has two sides. I get fed up with travelling. Nowadays, I want to spend more time with my family.Janet: Hi, guys, may I join you?J,C,R,F: Sure. Have a seat.Janet: You enjoy getting together, don’t you? What are you talking about?R: Jobs. What kind of job do you have, Janet?Janet: I’m the Public Relations Manager in a holding company.C: Do you enjoy it?Janet: Yes. What I like about it is that I can meet a lot of new and interesting people.R: How about your working hours?Janet: That’s the trouble. I usually have to work overtime, because I often have dinner parties in the evening. I don’t get enough time with my family and baby.For personal use only in study and research; not for commercial use.Nur für den persönlichen für Studien, Forschung, zu kommerziellen Zwecken verwendet werden.Pour l 'étude et la recherche uniquement à des fins personnelles; pas à des fins commerciales.толькодля людей, которые используются для обучения,исследований и не должны использоваться в коммерческих целях.以下无正文For personal use only in study and research; not for commercial use.Nur für den persönlichen für Studien, Forschung, zu kommerziellen Zwecken verwendet werden.Pour l 'étude et la recherche uniquement à des fins personnelles; pas à des fins commerciales.толькодля людей, которые используются для обучения, исследований и не должны использоваться в коммерческих целях.以下无正文。

UNIT1 A FACTARY TOURConprehensive 全面的production process 生产过程Manufacturer=producter=maker 生产商→supplier 供应商→buyer →customersCreameries 乳制品=dairy products 乳制品production facilities生产设备dairy 乳品店dailyfolks=people folks of all ages 不同年龄段的人们plant工厂fruits of our labour 劳动成果for yourself亲自historic photos历史照片weekdays工作日（周一至周五）treat款待对待bother打扰overall impression总印象market share 市场份额plants车间square平方英尺floor area室内面积good stock levels 库存充足带某人参观某地1.showing sb around sp2.guide sb through sp3.take sb around spwarehouse仓库machine shop 机械车间It covers an area of 75,000 square metres.它占地75000平方米Merging合并operating运营I’m all set 我已经准备好了Assembly line装配车间gloves手套helmet头盔Manually手工的half-automated半自动化fully automated全自动化reject不合格的产品percentage of rejects次品率control the quality products控制产品质量core核心affiliated附属的meeting汇合处soybean大豆conversion转化footage电影胶片triumph成功virtual虚拟的lean(行业，公司)高校精干的elevated walkway高架行人道。

Unit 92。

Listening PracticeTask 2-2Waitress：Good afternoon, are you ready to order now？Ivan: Yes.W: Would you like a starter?Tina：I’d like prawn crackers，and you，Ivan?I: I want the soup, please。

W：OK，prawn crackers and soup. And what would you like for the main course?I: What do you recommend?W：Today’s speciality is the chicken. It’s very good。

I：Fine, I'll have that, and you, Tina？T: The same for me, please。

W: And would you like any desserts?I：I don’t like dessert。

Maybe an ice cream for you，Tina? I know it’s your favourite，isn't it? T：Oh，no. It’s use to be my favourite，but now I’m on a diet。

I’m trying not to eat too much fatty food, you know.W: OK，on desserts. What would you like to drink, then？T: A glass of red wine for me，please.I: I’d prefer beer。

W: OK，would you like any soft drinks?T: What do you have?W：We have various canned and bottled drinks like coconut drink, Coca—cola, fresh juices such as orange juice, grape juice and tea and coffee。