practical writing

nk someone for a special service or an extra effort made on your behalf
June 10th Dear Professor Baker I have received confirmation from the fellowship committee that my application was in order. Thank you so much for your letter of support. I have appreciated your help and encouragement during my time at the university, so your recommendation means a great deal to me. I owe an incalculable debt of gratitude to your help. Sincerely yours, Thomas Jones
Useful expressions Expressing appreciation I have derived great pleasure from the …you bought me for my birthday. It was most thoughtful and generous of you to send me such a beautiful and fancy gift. Thank you for doing so much to make my trip to Berlin interesting. Expressing pleasure I enjoyed myself enormously in… If I can in any way return the favor, please let me know.

Topic sentence &supporting statements Topic sentence is the centre of the paragraph. Supporting statements are the sentences which can give the further explanations of the topic sentence. There are two types of supporting statements: major supporting statements& minor supporting statements.


解答(because) Because: English is spoken by pilots and airport control operators on all the airways of the world. Because: Over 70 percent of the world's mail is written in English. Because: More than 60 percent of the world's radio programs are in English. Because: Pakistan was once one of the British colonies. Because: Many members of the International Language Society are selected from Englishspoken countries.
次要推展句(minor supporting statement)是指对主要推展句作 进一步的事实分析和举例说明。它从属于某一个或某几个推展 句。 例: (主题句)I don't teach because teaching is easy for me. (主要推展句1)Teaching is the most difficult of the various ways I have attempted to earn my living: mechanic, carpenter, writer. (主要推展句2)For me, teaching is a red-eye, sweaty-palm, sinking-stomach profession. (次要推展句 1)Red-eye, because I never feel ready to teach no matter how late I stay up preparing. (次要推展句2)Sweaty-palm, because I'm always nervous before I enter the classroom, sure that I will be found out for the fool that I am. (次要推展句 3)Sinking-stomach, because I leave the classroom an hour later convinced that I was even more boring than usual. 从属于主要推展句2的三个次要推展句起着解释说明作用， 分别解释red-eye, sweaty-palm, sinking-stomach的含义，这 就更加形象生动地证明了 "teaching is not easy" 这个主题。

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The complimentary close
To relatives or close friends: Yours, //With love, //With best wishes, //Yours affectionately, //Yours sincerely,
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IV. Formats of English Letters
1. Personal Letters
a) Heading
b) Greeting
c) Body
d) Compliment
ary close （结
尾礼词）
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e) Signature
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The Greeting
full block
indented form
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Mingyong Mao
ห้องสมุดไป่ตู้
(Stamp)
School of Foreign Languages
Chongqing Jiaotong University
Nan’an, Chongqing Municipality, 400074
P.R.China
➢ Letters will still play a major part in our communication, even though the technologybased communication means have become increasingly popular.
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methods of sending information Letters telegram/telex fax email

Writing—Practical writing：making complaints写作指导本单元的写作目标是写“投诉信”。

投诉信属于应用文，通常以第一人称(当事人)向某单位或团体，针对所购产品或服务表示不满意，并根据相关法律规定或合同条款等提出要求，行文格式是书信形式。

通常通过以下三个部分来进行写作：首先，进行自我介绍，说明写信意图；其次，陈述投诉事由，应本着实事求是的态度，客观、准确地陈述事由，不能夸大或虚构事实；最后，表达诉求，即提出要求或希望。

注意表达要把握分寸，不要言辞偏激。

做到简明、通俗、准确。

常用表达1．引入(1)I’m writing to express my dissatisfaction/disappointment with...(2)I’m writing to make a complaint about your service.(3) I’m a customer who bought...from your website several days ago.I’m writing to complain about...(4)I am completely disappointed to find...2．陈述(1)I haven’t been offered the things promised in your advertisement.(2)I found my case broken after it was carried to my room by one of your porters.(3)The purchase was made on...and the books were sent out on...，which should have arrived within one week.Unfortunately，I am still waiting for them with 10 days passing by.(4)I cannot put up with it any more.3．诉求(1)To improve the situation，it is advisable for you to take the following measures.(2)I hope you will investigate...(3)I hope you will give due attention to this matter.(4)I do hope that someone will take effective measures to deal with this matter.(5)Hoping that the matter will be dealt with as soon as possible.假设你是李华，上个星期天去市图书馆看书时发现了一些问题。