LetterOfApology

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Do you think it is possible to do so? According to an hourly rate system,l charge $100. Meanwhile,l am going to return the rest of the money to you.Is it ok? l also hope we can continue our cooperation next time.
June 20
Dear Mr. Thompson,
Before scheduling an appointment with you to discuss the incorporation of my business, I asked your secretary about your legal fees. He told me you charge $100 an hour. I was therefore surprised to receive a bill for $350 when I spent no more than one hour with you.
l am very sorry for any inconvenience this situation may have brought to you, again.
Yours sincerely,
John Thompson
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914955_54072938号
题目要求:
题目:
要求:Suppose you are Mr. Thompson, you have received the following letter of complaint from your customer. Write a letter of apology to him.
My former secretary had a few days off for something, so she asked someone else to give her a few days.Besides, She is not familiar with the business in this field. It may also be difficult to operate for her. On the other hand, our company has a lot of business to deal with during this time, so the bill might go wrong.l hope you can understand. l'll do every effort to avoid similar incidents from reoccuring.
I will appreciate an explanation of my bill. Thrgaret Ivory
Letter Of Apology
June 20,2017
Dear Mr.Lvory,
l am so sorry to hear that you received an incorrect bill. Generally, l charge $100 an hour about my legal fees, but you got a bill for $350 when you spent no more than one hour with me.l'm sorry to bring trouble for you.And l will give you a reasonable explanation.