Chinese Consumer Decision Making Brands in the Context of ChinaInsights into Chinese Consumer Making
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消费者决策历程(consumerdecisionjourney,CDJ)互联网颠覆了消费者接触品牌的方式,也改变着市场营销的经济意义,它让许多传统的营销策略和结构变得不再有效,搞营销的人如果还嚼老一套来做生意肯定行不通了。
就像是不久前,人们购车时会先按部就班地对可供选择的车型进行筛选,直到找到最心仪的那款车,然后经销商会招揽购车者,并最终与之达成交易,一般来说,交易达成后,购车者与经销商和制造商之间的联系也就到此为止。
然而,如今消费者与品牌之间的联系纷繁复杂——他们通过制造商和经销商无力控制、甚至都没听说过的媒体渠道了解到众多品牌,并在评估形形色色的品牌时,常常先搜尽各种品牌,然后再缩小选择范围。
在购买某个品牌的产品后,消费者可能仍会与该品牌保持密切的联系,告诉他人自己购买的产品是好是坏,共同推动品牌的发展,他们在对品牌内涵提出质疑的同时,也塑造看品牌。
消费者仍然希望品牌明确传递他们所看重的承诺和价值,但他们何时(也就是在哪些接触上)最易受到品牌宣传的影响,以及品牌如何才能在这些接触点与他们形成互动,这些都已发生了变化。
过去,商家着力于建立品牌知名度,然后在购买点吸引消费者慷慨解囊,这种营销战略相当奏效。
然而,现存消费者与品牌的接触点越来越多,接触方式也发生了根本变化,因此商家需以消费者的关注点为导向,对营销战略和预算做出重大调整。
漏斗模型长期以来,营销人员只考虑消费者与品牌的接触点时,一直沿用著名的漏斗模型:一开始,消费者会想到许多品牌,就像是在漏斗的宽口端,然后沿着漏斗壁向下,不断筛减品稗,直到最后选定一个品牌。
过去,公司会沿着漏斗壁精心确定少数几个接触点,然后利用付费媒体开展推式营销,建立品牌知名度,吸引消费者的注意,并最终激发他们购买。
但是,消费者与品牌的联系是不断变化的,而漏斗模型无法反映这一特点。
在2009年6月的《麦肯锡季刊》(McKinsey Quarterly)上,我的同事戴维·考特(David Court)与另外三位作者撰文介绍了“消费者决策历程”(consumer decision jour ney, CDJ)这一模型,对消费者与品牌之间的联系做出了更细致的描述。
广告常用术语品牌兴趣 brand interest品牌忠诚 brand loyalty企业市场 business markets影响中心 centers of influence有意劝服路径 central route to persuation认知 cognition消费行为 consumer behavior消费者决策过程 consumer decision making process 消费者市场 consumer markets现有顾客 current customers详尽可能性模型 Elaboration Likelihood Model选择评估evaluation of alternatives评估标准 evaluative criteria参考组 evoked set政府市场 government markets需要层次 hierachy of needs工业市场 industrial markets信息性动机 informational motives人际影响 interpersonal influences大脑档案 mental files动机 motivation被动生成动机 negatively originated motives非人员影响 nonpersonal influences舆论领袖 opinion leader集团买主 organizational buyers感知过滤 perceptual screens个人过程 personal processes生理过滤 physiological screens主动生成动机 positively originated motives购后失调学说 postpurchase dissonance购后评估 postpurchase evaluation潜在顾客prospective customer心理过滤 psychological screens参照人群 reference groups经销商市场 reseller markets选择性感知 selective perception自我意识 self-concept社会阶层 social classes亚文化 subculture认知失调学说 theory of cognitive dissonance转换性动机 transformational motives国际市场 transnational markets独立品牌 individual brand诱导性差异 induced differences特许品牌 licensed brand市场细分 market segmentation营销组合 marketing mix成熟期 maturity stage全国性品牌national brand网络营销 network marketing价格因素 price element初级需求primary demand首要需求趋势 primary demand trend私家品牌 private label产品概念 product concept产品因素 product element产品生命周期 product life cycle消费心态细分 psychographic segmentation 消费心态 psychographic购买时机 purchase occasion推式战略 push strategy选择性需求selective demand选择性分销 selective distribution目标市场 target market目标营销过程 target marketing process电话营销 telemarketing。
消费者行为学核心概念的中英文对照表P5消费者行为学consumerbehavior研究个体或群体为满足需要与欲望而挑选、购买、使用或处置产品、服务、观念或经验所涉及的过程。
P5角色理论roletheory许多消费者行为类似于戏剧情节。
由于要扮演许多角色,人们有时候会根据自己当时所处的特定“剧情”改变消费决策。
P7重度使用者(频繁使用者)heavyusersP9关系营销relationshipmarketing在品牌与消费者间建立起维持终身的关系.P11全球营销/消费文化globalconsumerculture在这种文化中世界各地的消费者出于对品牌消费品、电影明星、名人及休闲活动的热爱而联结起来。
P49差别阈限differentialthreshold指感觉系统察觉两种刺激之间的差别或者变化的能力。
P49最小可觉察差别justnoticeabledifference能够察觉到的两种刺激之间的最小差别。
P49韦伯定律Weber'sLawK=△i/I(K为常数【不同感觉常数不同】;△i为产生最小可察觉差别所要求的刺激强度的最小变化量;I为引起变化的刺激强度)P50阈下知觉subliminalperception刺激在消费者的感知水平之下。
P52知觉警惕perceptualvigilance消费者更可能意识到与他们目前需要有关的刺激物。
P52知觉防御perceptualdefense人们看他们所要看的,而不看他们所不想看的。
P57知觉地图perceptualmap画出产品或品牌在消费者心目中“处于”何种位置的形象方式。
P72经典性条件反射classicalconditioning(伊凡·巴普洛夫狗铃声干肉粉分泌唾液)指将一种能够诱发某种反应的刺激与另一种原本不能单独诱发这种反应的刺激想配对,随着时间的推移,因为与能够诱发反应的第一种刺激相联结,第二种刺激会引起类似的反应。
(重点研究包括饥饿、口渴、性唤起以及其他基本内驱力的视觉和嗅觉线索。
市场营销专业英语A. C. Nielson 尼尔森市场研究公司absorption of costs 成本分配accesibility 可进入性accessory equipment markets 附属设备市场account management policies 客户管理策略Acer 宏基acquisition new-product development strategy 新产品开发收购战略activity-based costing 以活动为基础的成本系统adaptability 适应性adaptation to market variations 适应市场变化adaptive positioning 适应性定位additions to existing product lines 现有产品线的增加adequate size 准确的大小/足够的规模administered vertical marketing systems 管理式垂直营销系统administrative relationships 管理关系adopter categories 采购者的类型adoption process 采购过程advertising and market segmentation 广告与市场细分advertising and sales promotion 广告和销售促进advertising effects 广告效果advertising ethics 广告伦理道德advertising feedback 广告反馈 advertising frequency 广告频率 advertising media 广告媒体advertising message 广告信息advertising reach 广告接受人数advertising source 广告信息来源advertising 广告aerobic enthusiasts 增氧健身运动爱好者aesthetics 美感 affinity club 同族俱乐部after tests 事后测试agent middleman 代理商agent/merchant middleman 代理中间商allowance 折让alteration 退换AMA Code of Ethics 美国营销协会职业道德标准 亚马逊公司 American Airlines 美国航空公司American Express 美国运通American Marketing Association 美国营销协会Amoco 阿莫科(英国石油公司)analysis of data 数据分析analyzer strategy 分析者战略Anderson 安达信annual marketing plan 年度营销计划annual requirement purchasing arrangement 年度采购需求计划anticipatory positioning 预见性定位 anti-pollution legislation 反污染立法 anti-trust legislation 反托拉斯立法 Apple Computers 苹果电脑 area structure 地区结构aspiration/expectation level 渴望/期望水平 aspirations of consumers 消费者渴望 assurance 保证 AT&T 美国电话电报公司ATM (automatic teller machine) 银行自动柜员机 attitudes of consumers 消费者态度 attributes 属性 audiences 受众 auto repair 汽车维修automation services 自动服务 automobile industry 汽车产业 autonomy 自主权availability 可获得性/供货能力 avante guardian 前卫派 Avon 雅芳awareness (产品)知晓度/知名度 Bbaby boomers 婴儿潮出生的一代人backward channels for recycling 回收的后向渠道 backward integration 后向垂直一体化 banner advertisements 横幅标语广告 bar codes 条形码 barter 实物交易basic physical needs 基本生理需要 Bausch & Lomb 博士伦BCG Grow-Share Matrix 波士顿增长-份额矩阵 before tests 事前测试Behavior Scan Information Resources Inc. 行为扫描信息源公司behavioural analysis 行为分析 behavioural hierarchies 行为层级 benchmarking 基准 benefit clusters 利益群体 benefits 利益 Benz 奔驰 billing 帐单biological revolution 生物革命 birth rate 出生率blanket purchase order 一揽子采购合同 blind-paired comparison testing 双盲比较测试 Blockbuster blue collars 蓝领 BMW 宝马Boeing 波音bottom line 底线/盈亏一览结算线 brand awareness 品牌意识/认知 brand extensions 品牌扩展 brand loyalty 品牌忠诚度 brand mark 品牌标志 brand name 品牌名称 brand positioning 品牌定位 brand recognition 品牌识别 brand strategies 品牌战略 brand 品牌branding strategy 品牌化战略 branding 品牌化brand's equity 品牌的价值 break-even analysis 盈亏平衡分析 break-even volume 盈亏平衡产量breath of product assortment 产品线的宽度breath or diversity of product lines 产品线的宽度或多样性 bribery 贿赂British Airways 英国航空公司 brokers 经纪人 budgeting 预算 bundle 捆绑Bureau of Census 人口统计局 Burger King 汉堡王busines strength rating 商业能力评分 business plan 商业计划 business position 经营地位 business sector 商业部门business services markets 商业服务市场 business strategies 经营战略 business unit strategy 经营单位战略 Business Week 《商业周刊》 buyback allowances 回购折让 buyback arrangements 产品返销buyers' bargaining power 买方的讨价还价能力 buyers 采购者buying behavior 购买行为 buying center 采购中心 buying inertia 购买惯性 buying intention 购买意图buying offices 连锁商店的进货中心buying power indes (BPI) 购买力指数 buying situation 采购情况/类型 buying task 采购任务 Ccable TV 有线电视 Cadillac 凯迪拉克Campbell's Soup 金宝汤业公司 capital gains 资本收益capital invested in product 产品投入资本Carnival 嘉年华cash cows 现金牛类cash discounts 现金折扣catalogue sales 目录销售categorization of perception 感知分类categorization 分门别类Caterpillar Tractor 卡特皮勒公司Cathay Airlines 国泰航空公司CBS Records 唱片公司CBS 哥伦比亚广播公司centralization 集中化chameleons/followers 变色龙/跟随者channel alternatives 可选择的营销渠道channel conflicts 渠道冲突channel decisions 渠道决策channel functions 渠道功能channel institutions 渠道组织结构channel management 渠道管理channel objectives 渠道目标channel of distribution 分销渠道channel power 渠道权力channel-control strategies 渠道控制战略channel-design decisions 渠道设计决策channel-management decisions 渠道管理决策channels of communication 传播渠道Charles Snow 查尔斯·斯诺Cherokee 切诺基chevrolet 雪佛莱choice criteria 选择标准Christian Dior 克里斯汀·迪奥(世界著名时装品牌)Chrysler 克莱斯勒Citi Corp 花旗银行closing a sale 结束销售clothing retailers 服装零售商CNN 美国有线新闻网co-branding 联合品牌code of ethics (职业)道德标准coercive power 强制权cognitive dissonance 认识的不协调Colgate-Palmolive 高露洁collection of data 数据收集collection 收款co-marketing alliances 联合营销联盟combination compensation plan 结合式薪酬方案Comdex 计算机展销会commercialization 商业化commitment 承诺communication channels 传播渠道communication process 传播过程communication 信息交流/沟通 communications media 传播媒体 company personnel 公司员工 Compaq 康柏comparative advertisements 比较广告 comparison of brands 品牌比较 compensation deals 补偿处理 compensation plan 酬金方案 compensation/rewards 酬金/奖励 compensatory 补偿性的competition and industry evolution 竞争和行业演变 competition-orientated pricing 竞争导向定价法 competitive advantage 竞争优势competitive (supply-side) evolution 竞争(供方)演变 competitive factors 竞争因素competitive intelligence 竞争情报/信息competitive parity promotion budgeting 竞争均势促销预算法competitive strategy 竞争战略 competitive strength 竞争优势/能力 competitor analysis 竞争者分析 complaint handling 投诉处理component materials and parts markets 组成材料和零部件市场computerized ordering 计算机化的订购conclusive research 确定性研究 conditions of demand 需求情况conflict and resolution strategies 冲突和解决战略 conformance to specifications 与规格一致 conformance 一致性confrontation strategy 对抗战略 conjoint measurement 联合测度法 conjunctive model 联合模型consumer decision-making 消费者(购买)决策 consumer goods channels 消费品分销渠道Consumer Goods Pricing Act, USA 美国消费品定价法案 consumer goods 消费品 consumer markets 消费品市场consumer needs 消费者需求 consumer packaged-goods firms 消费者包装食品公司 consumer promotion 消费者促销consumer tests 消费者测试 consumer/household market 消费者/家庭市场 consumers' perceptions 消费者感知 consumption 消费 contests 竞赛contingency planning 权变计划contract construction 契约建筑业 contract manufacturing 契约制造业contraction/strategic withdrawal strategy 收缩/战略性撤退战略contractual entry modes 契约式进入模式contractual vertical marketing systems 合约式垂直营销系统contribution margin analysis 边际贡献(贡献毛利)分析 contributrion margin 边际贡献 control strategies 控制战略convenience food stores 便利食品商店 convenience goods 便利品 convenience 服务的便利性 Cool Whip 清凉维普co-operative advertising 合作性广告co-ordination and conflict resolution 协调与冲突解决 co-production 合作生产core benefit proposition (CBP) 核心利益方案/提议 corollary-data method 推定数据法 corporate HQ 公司总部corporate scope 公司(经营)范围 corporate strategy 公司战略corporate vertical marketing systems 公司式垂直营销系统 corporate/institutional advertising 团体/社会公共机构广告 corrective action 矫正行动 cost analysis 成本分析 cost effectiveness 成本有效性 cost leadership strategy 成本领先战略cost of capital 资本成本cost of goods sold (COGS) 产品销售成本cost reductions 降低成本产品 cost-and-volume relationship 成本-数量关系cost-oriented pricing 成本导向定价法 cost-plus/mark-up pricing 成本加成/溢价定价法costs and benefits of marketing functions 营销职能的成本和效益costs of competitors 竞争者成本 costs of distribution 分销成本 countertrade 对等贸易 coupons 优惠券 courtesy 礼貌coverage of geographic market 地域性市场的范围 coverage of relevant retailers 相关零售商的销售范围 credibility 信誉 credit terms 信贷条款 critical assumptions 关键假设 cross-elasticity 交叉弹性customary pricing 习惯性定价法 customer analysis 顾客分析 customer contact 顾客接触 customer demand 顾客需求 customer intimacy 顾客亲密度 customer loyalty 顾客忠诚度customer need 顾客需要 customer organization of sales force 按客户组织销售队伍 customer retention 顾客维系/保留 customer satisfaction 顾客满意度customer segment pricing 顾客细分市场定价 customer service 顾客服务customer-oriented pricing 顾客导向定价法 customers' perception 顾客感知 customers' preferences 顾客偏好customers' price sensitivity 顾客的价格敏感度 customizing 定制 Ddata collection 数据收集 data confidentiality 数据保密 data research 数据研究 data sources 数据来源 dealers 经销商deceptive advertisements 欺骗性广告 deciders 决策者declining markets 衰退市场 decoding 解码 defect rate 缺陷率defender strategy 防御型战略defensive new-product development strategy 防御性新产品开发战略defensive positioning 防御性定位delivery time 交付时间 delivery 配送Dell Computers 戴尔计算机公司 Delta Airlines 三角洲航空公司 demand characteristics 需求特征 demand curve 需求曲线demand-oriented pricing 需求导向定价法 demographic environment 人口统计环境 department stores 百货商店 dependability 可靠性 deregulation 放松管制 derived demand 衍生需求 de script ive research 描述性研究 design decisions 设计决策desired percentage mark-up on retail 预期零售利润率 desired percentage return 预期回报率 determinant attributes 关键属性 determinants 决定因素 different responses 差别反应differentiated defender strategy 差异化防御战略 differentiated marketing 差异化营销 differentiation over time 不同时间的差异differentiation strategy 差异化战略 differentiation 差异化diffusion of innovation theory 创新扩散理论 dimension 因素dimensions of quality 质量维度direct costing profitability analysis 直接成本盈利性分析 direct mail 直接邮寄direct marketing via advertising media 通过广告媒体的直接营销direct marketing 直接营销direct product profitability (DPP) 直接产品盈利性/利润率 direct selling 直销 discount rate 贴现率 discount stores 折扣商店 discount 折扣discount/premium price policies 折扣/溢价策略 discriminant analysis 差异分析法 discriminatory adjustments 歧视价格调整 discriminatory pricing adjustments 歧视定价调整 disjunctive model 分离模型 display space 陈列空间 disposable income 可支配收入dissonance-attribution hierarchy 不和谐-归属层次结构 distribution channel designs 分销渠道设计 distribution channel objectives 分销渠道的目标 distribution channel 分销渠道 distribution decisions 分销决策distribution policies 分销策略 distribution 分销distributor/store (private lables) brands 分销商/私有品牌distributors 分销商 diversification 多元化divest 撤退 divest 出让divestment or liquidation 收回投资或清算dividend 红利 dogs 瘦狗类domestic target marketing strategies 国内目标市场定位的营销战略dropping products 放弃产品 dry cleaning 干洗dual/two channel distribution systems 双重分销系统 duplication (媒体)重复 DuPont 杜邦公司 durability 耐用性 Eearly vs late adoption 早期采购与后期采购earnings per share 每股收益 economic and technological factors 经济技术因素 economic power 经济权 economies of scale 规模经济 education services 教育服务effectiveness 有效性efficiency 效率Electrolux 伊莱克斯emergency goods 急需品Emerson Electric 爱默生电气emotional appeals 情感诉求empathy 移情作用empirical evidence 经验性实例empowerment 授权encoding 编码end use 最终使用endorsement 赞同engineering (产品)工程设计entrepreneurial strategy 企业家战略entry strategies 进入战略environment and packaging disposal 环境与包装处理environment factors 环境因素environmental scanning 环境扫描/分析environmental strategy 环境战略establishment 机构ethical audit (公司)伦理审计ethics of marketing 营销伦理道德ethnic composition 种族构成European Community 欧共体evaluation and reward systems 评估与奖励体系evaluation and selection of supplier 评估和选择供应商evaluation of alternatives 评估替代品/各种选择evaluation of brands 品牌评估event sponsorship 事件赞助event 活动everyday low-price (EDLP) 天天低价evoked set 引发的组合evolution of market 市场演变exchange 交换exclusive dealing 独家销售exclusive distribution 独家分销executive summary 执行摘要exhibition media 展示广告媒体existing market 现有市场exit barriers 退出壁垒expansion path 扩张途径expectation measures (顾客)预期测度expectations of customers 顾客期望expected unit sales 预计产量expected value期望价值experience curve 经验曲线experimental research 实验性研究expert power 专长权exploratory research 探索性研究export agents 出口代理(商)export jobbers 出口批发商export management company 出口管理公司 export merchants 出口贸易商 export 出口 exporting 出口商品extended use strategy 扩大使用战略 extending volume growth 扩大市场份额 external data sources 外部数据来源 external environment 外部环境extrapolation of past sales trends 过去销售趋势推测法 Ffacilitating agencies 辅助/中介机构 factor analysis 因素分析法 fads 时尚family branding 家族品牌 family life cycle 家庭生命周期 family structure 家庭结构 farm products 农产品fast-moving consumer goods (FMCG) 快速变动的消费品 fear appeals 恐惧/顾虑诉求 features 特征Federal Department Stores 联邦百货商店 Federal Trade Code (FTC) 联邦贸易法案 FedEx (Federal Express) 联邦快递 feedback data 反馈数据field test marketing 实地市场测试 financing 融资 fisheries 渔业fit and finish 结实度与外观 fixed costs 固定成本 fixed salary 固定工资 flanker strategy 侧翼进攻战略 flanker/fighting brand 战斗品牌flanking and encirclement strategies 侧翼进攻与围堵战略flat organizational structure 扁平的组织结构 FOB origin pricing FOB 产地定价法 focus strategy 集中战略 followers 追随者 Ford 福特公司foreign middlemen 国外中间商 forestry 林业formalization 形式/规范化 formulate 制定fortress/position-defence strategy 防御堡垒战略 Fortune 《财富》杂志 forward integration 向前一体化 franchise systems 特许系统 franchising 特许经营free call numbers 免费电话号码 free goods 免费商品freight-absorption pricing 免收运费定价法 fringe benefits 小额津贴frontal attack strategy 正面进攻战略full costing profitability analysis 全成本盈利性分析 full-service wholesalers 全方位服务的批发商functional competencies and resource allocation 职能能力与资源分配functional efficiency 职能效率functional organization of sales force 按销售职能组织销售队伍functional organizational structure 职能型组织结构 functional performance 功能性能 functional strategy 职能战略 Ggames 比赛 gap 差距gatekeepers 信息传递者general behavioral de script ors 一般行为变量 General Electric (GE) 通用电气 General Foods Corporation 通用食品general merchandise discount chains 大众商品折扣连锁店General Motors 通用汽车geodemographics 区域人口统计特征 geographic adjustments 地理调整geographic distribution 地理分布geographical organization of sales force 按地区组织销售队伍Gillette 吉列剔须刀global adjustments 全球调整global elite consumer segment 全球精英消费品市场 global expansion 全球扩张global marketing control 全球营销控制global markets 全球市场 global niche strategy 全球机会战略global standardization strategy 全球标准化战略 global teenage segment 全球青少年市场 globalization 全球化global-market expansion 全球市场扩张 goals 总目标going-rate/competitive parity pricing 竞争性平价定价法 goods producers 产品制造商 Goodyear 固特异轮胎government agencies 政府机构 government buyers 政府采购者government market 政府市场 government regulation 政府管制 greenhouse effect 温室效应 grey market 灰色市场gross domestic product (GDP) 国内生产总值gross margin 毛利gross national product (GNP) 国民生产总值 gross profit 毛利gross rating points (GRPs) 总级别指数 group/category product manager 类别产品经理 growing markets 成长市场 growth rate of market 市场增长率growth stage of product life cycle 产品生命周期的成长阶段growth-extension strategies 增长扩张战略growth-market strategies for market leaders 市场领导者的市场增长战略growth-market strategy 成长性市场战略growth-market targeting strategy 成长性市场定位战略 guarantee/warranty 保证/担保 guarantees 保证Gucci 古琦(世界著名时装品牌) HHaagen-Dazs 哈根达斯 hard technology 硬技术Harvard Business Review 《哈佛商业评论》 harvest 收获harvesting pricing 收获定价法 harvesting strategy 收获战略 health care 医疗保健health maintenance organizations (HMOs) (美国)卫生保健组织heavy buyer 大客户 Heileman Brewing Company Heinz 亨氏食品 helpfulness 有益性 Henkel 汉高Hertz 赫兹(美国汽车租赁巨头) Hewlett-Packard 惠普公司 hierarchy of strategy 战略的层次high margin/low-turnover retailers 高利润/低周转率的零售商high market share global strategy 高市场份额全球战略high-contact service system 高接触服务系统 high-involvement product 高参与产品 high-involvement purchase 高参与购买 hight market share 高市场份额战略 Hilton 希尔顿 Holiday Inns 假日旅馆homogeneous market 同质市场 Honda 本田household/family life cycle 家庭生命周期 household 家庭hybrid technology 混合技术 IIBM 国际商用机器idea generation 创意的产生/生成 ideas for new products 新产品创意/构想 idea-screening process 创意筛选过程 identification of segments 识别细分市场 Illinois Tool Works 伊利诺斯工具厂 image pricing 形象定价 imitative positioning 模仿定位 imitative strategy 模仿战略 impact evaluation 影响评估impersonal sources 非个人的信息来源implementation and control of marketing programs 营销计划的执行和控制 implementation 实施improvements in or revisions of existing products 现有产品的改良或修正impulse buying 冲动购买 impulse goods 冲动购买品 incentives 激励 income 收入increased penetration strategy 增加渗透战略indirect costing profitability analysis 间接成本盈利性分析 individual brand 个别品牌 individual value 个人价值industrial goods & services 工业产品和服务industrial goods channels 工业品分销渠道 industry attractiveness 行业吸引力industry attractiveness-business position matrix 行业吸引力-业务地位矩阵industry dynamics 产业动态 industry evaluation 产业评估 industry evolution 产业演变 inelastic 缺乏价格弹性 influencers 影响者infocommunications industry 信息通信行业 infomercials 商业信息广告information age 信息时代 information search 信息搜集 information technology 信息技术information 信息 informative 告知性的 ingredient 成份in-home personal interview 个人家庭访谈 in-house use tests 内部使用测试 innovation 创新 innovativeness 创新性installation 设施 in-store display 店内展示 in-store positioning 店内布局 in-store promotion 店内促销intangibles 无形 integrated marketing communication plan (IMC) 整合营销传播计划integration of perception 感知整合 integration 整合 Intel 因特尔intensity of market position 市场地位的集中程度 intensity 集中程度intensive distribution 密集型分销interactions across multiple target markets 多目标市场间的相互作用interactive media 交互式媒体 interest rates 利率internal data sources 内部数据来源 internal marketing 内部营销internal organizational structure 内部组织结构 international advertising 国际广告 international channels 国际分销渠道 international division 国际分部 international marketing 国际营销international organizational design 国际组织设计 internationalization of services 服务的国际化introductory stage of product life cycle 产品生命周期的推出阶段inventory level 库存水平investor relations advertising 投资关系广告issue advertising 观点广告 JJaquar 美洲豹 Jell-O 吉露 jobbers 批发商Johnson & Johnson 强生 joint ventures 合资jury of executive opinion 行政管理人员群体意见法just noticeable difference (JND) 恰巧注意到的差异 just-in-time (JIT) management system 准时制管理体系 just-in-time purchasing arrangements 及时采购安排 K Kao 花王 Keiritsu 凯莱通 Kellogg 凯洛格公司Kentucky Fried Chicken (KFC) 肯德基 key account management 主要客户管理 key accounts 关键客户 key benefits 核心利益key environmental issue identification 确定主要的环境问题key variables 关键变量 key/house accounts 关键/机构客户 Kmart 凯玛特Kodak 柯达Komatsu 小松公司Kraft 卡芙Llaboratory tests 实验室测试leapfrog strategy 蛙跳战略learning hierarchy 学习层级结构legal services 法律服务legislation 立法legitimate power 法定权level of compensation 酬金水平level of technical sophistication 技术的复杂程度Levi Strauss 李维·史特劳斯Levi's 列维斯(全球最大的牛仔服制造商)lexicographic model 词典编纂模型lifestyle 生活方式limited-service wholesalers 有限服务的批发商line extension 产品线扩展line filling 产品线填充line stretching 产品线延伸list price 订价Lloyd's of London 伦敦劳埃德保险公司localizaiton strategy 本地化战略location pricing 场所定价location 位置lodging 房屋出租logistical alliances 后勤联盟long-term memory 长期记忆lost customer 失去的顾客Louis Vuitton 路易·威登(法国著名时尚品牌)low-contact service system 低接触服务系统low-cost defender 低成本防御型low-cost position 低成本地位low-involvement hierarchy 低参与程度层级结构Lucent Technologies 朗讯科技Mmacro risks 宏观风险macroenvironment 宏观环境macrosegmentation 宏观细分mail-order retailers 邮购零售商maintaining market share 保持市场份额maintenance strategy 保持战略management overhead 管理费mandatory adaptation 强制性适应manufacturer brand 制造商/全国性品牌manufacturers' agents/representatives 生产商的代理商/销售代表manufacturers' export agents (MEA) 制造商出口代理manufacturers' sales offices/branches 生产商的销售办事处/分支机构manufacturing process 制造过程manufacturing 制造业market aggregation strategy 整体市场战略market attractiveness factors 市场吸引力因素market attractiveness 市场吸引力market attractiveness/business position matrix 市场吸引力/业务地位矩阵market circumstances 市场环境market demorgraphics 市场人口分布/统计特征market dimension 市场量度market entry strategies 市场进入战略market exclusion 市场排斥market expansion strategy 市场扩张战略market factors 市场因素market followers 市场跟随者market growth rate 市场增长率market hirarchy 市场等级market inclusion 市场纳入market leaders 市场领导者market measurement 市场测量market opportunity analysis 市场机会分析market oriented 以市场为导向的market position factors 市场地位因素market positioning analysis 市场定位分析market potential measurements 市场潜力测度market research 市场研究market segment 细分市场market segmentation 市场细分market share 市场份额market targeting 目标市场选择market 市场marketability 市场开拓能力market-entry strategies 市场进入战略marketing action plan 营销行动计划marketing audit 营销审计marketing channel 营销渠道marketing codes of conduct 营销行为规范marketing communication 营销沟通/传播marketing concept 营销观念marketing control 营销控制marketing decision support systems (MDSS) 营销决策支持系统marketing environment audit 营销环境审计marketing flows and functions 营销过程和职能marketing function area audit 营销功能领域的审计marketing implications of 对营销的影响marketing information system 营销信息系统marketing institutions 营销机构marketing management 营销管理marketing message 营销信息marketing mix 营销组合 marketing policy 营销策略marketing productivity area audit 营销生产力领域的审计 marketing program components 营销计划内容 marketing program 营销计划/方案 marketing relationship 营销关系 marketing research 营销研究 marketing strategy 营销战略market-management organizational structure 市场管理组织结构mark-up price 产品/溢价价格 Marlboro 万宝路 Marriott Hotel 万豪酒店mass-market penetration strategy 大规模市场渗透战略 mass-market strategy 大市场战略matrix organizational structure 矩阵组织结构 Matsu****a 日本松下电子mature conformists 成熟的随大流者 mature markets 成熟市场mature stage of product life cycle 产品生命周期的成熟阶段McDonald's 麦当劳McDonnell Douglas 麦道公司 MCI 电讯公司(前世界通信公司)MDSS (Marketing-Decision Support System) 市场决策支持系统measurability 可测度性measure or index 测量指标 measurement criteria 计量标准 media audiences 媒体受众medical and health services 医疗卫生服务 Medico Containment Services memory of consumers 消费者记忆Mercedes-Benz 梅赛德斯-奔驰 Mercer Management Consulting 美国美智管理顾问公司 merchandising 推销merchant middlemen 国内贸易中间商 merchant wholesalers 商业批发商message structure 信息结构 Michael Porter 迈克尔-波特 micro risks 微观风险 microsegmentatioin 微观细分Miller Tyding ACT, USA 米勒·泰丁法案 minging 矿业Minnesota Mining and Manufacturing Company (3M) 明尼苏达矿业和制造公司 Minolta 美能达miscellaneous sources 多方面来源 mission 宗旨missionary selling 推销式销售Mitsubishi Heavy Industries 三菱重工modified rebuy 调整再购monosegment positioning 单一细分市场定位Monsanto 孟山都农业生物技术公司moral appeals 伦理/道德诉求morals 道德Motorola 摩托罗拉multichannel distribution 多渠道分销multidimensional scaling 多维等级法multilevel selling 多级销售multinational coporations (MNCs) 跨国公司multiple test markets 多测试市场multiple-brand strategy 多品牌战略multiple-factor index 多因素指数法multisegment positioning 多重细分市场定位mutual trust 相互信任NNabisco Biscuit 纳贝斯克饼干公司national account management 全国性客户管理national market 国内市场National Semiconductor 美国国家半导体公司natural products 天然产品NEC 日本电子Nescafé雀巢咖啡Nestlé雀巢net sales 净销售额network computer (NC) 网络计算机new business selling 新业务销售new buy 购入新产品new entrants 新进入者new markets 新市场new materials 新材料New Prod screening model 新普罗德筛选模型new product lines 新产品线new products 新产品new-product development 新产品开发new-product ideas 新产品创意Newsweek 《新闻周刊》new-task buying 全新采购new-to-the-world products 世界性新产品niche penetration strategy 壁龛/机会市场渗透战略niche-market strategy 壁龛市场战略Nike 耐克Nissan 尼桑no-brand brand name 无品牌的品牌名称no-frills product 无虚饰产品noise in communication system 传播系统中的噪音non-financial rewards 非物质性奖励措施non-probability sampling 非概率抽样non-profit organization 非盈利组织non-store retailing 无店铺零售业 number of stockouts 迟滞数目 Oobject-and-task method of promotion budgeting 目标-任务促销预算法objectives and strategy area audit 目标与战略领域的审计 objectives 具体目标 observation 观察法occupancy costs 房屋占用成本 occupation/position 职业/职位 odd pricing 奇/余数定价法OEM (original equipment manufacturer) 原始设备制造商 oeverall quality 总体质量off-invoice discounts 发票之外的折扣 offsets 抵消交易 Omega 欧米加 on-air testing 广播测试OPEC (Organization of Petroleum Exporting Countries) 欧佩克(石油输出国组织) opening relationships 建立关系 operating supplies 生产供应品 operational excellence 运作管理水平 opinion leaders 意见领导者 opportunity cost 机会成本 opportunity identification 机会识别opportunity/threat matrix 机会/威胁矩阵 order cycle time 订货周期 order processing 订单处理organisational level 组织层次 organizaitonal requirement planning 组织需求计划organization area audit 组织领域的审计 organization buying center 组织采购中心 organizational customer 组织顾客 organizational direct selling 组织直销 organizational markets 组织市场 organizational purchasing 组织采购organzational structure 组织结构 outdoor enthusiasts 户外运动爱好者 out-of-home media 户外广告媒体 overall cost leadership 全面成本领先 overheads 日常开支overseas direct investment 海外直接投资ownership of new product 新产品所有权 PPacific Electric 太平洋电气 packaging 包装panel of experts 专家小组 parentage 渊源parties involved 交换中的各方 payment terms 支付条款pay-off control 支出控制 penetration pricing 渗透定价 Pepsi-Cola 百事可乐perceived customer value 顾客感知价值 perceived quality 感知到的质量 perceived value 感知到的价值percentage of sales promotion budgeting method 销售额百分比促销预算法perceptions of consumers 消费者感知/理解 perceptual (product) pisitioning 感知(产品)定位 perceptual map 感知图perceptual organization 感知组织 perceptual vigilance 感性的警惕 performance dimension 业绩标准 performance evaluation 业绩评估 performance measures 表现/业绩测度 performance objective 绩效目标 performance standards 绩效标准 performance 功能 perishability 非持久性 personal selling 人员推销 personal sources 个人的信息来源 personnel development 人力资源开发 persuasive 说服性的pharmaceuticals industry 医药行业physical (product) positioning 物理(产品)定位 physical de script ors 物理变量 physical distribution 实物分销 Pillsbury 皮尔斯博瑞 pioneers 先入者 Pizza Hut 必胜客place utility 地点效用 planning and control system area audit 计划与控制系统领域的审计point of sale information 销售点信息point-of-purhcase (POP) promotion 采购点促销 point-of-sales (POS) data 销售点数据 pontificator 保守派 popularity 通用性population trends 人口趋势portfolio models for resource allocation 资源配置的资产组合模式position intensity 地位集中程度 positioning 定位possession utility 拥有效用post-purchase dissonance 购买后的不协调 post-purchase evaluation 购买后评估 post-purchase/after-sale service 售后服务 potential advantages 潜在优势 potential customer 潜在顾客potential market 潜在市场potential target market 潜在目标市场power in distribution 分销权力power of buyers 购买者能力power of suppliers 供应商能力predatory pricing 掠夺性定价法pre-empting scarce resources 先占稀缺资源preferential treatment 特惠待遇premiums 额外奖励present competitors 现有的竞争者presenting sales message 提供销售信息pre-test market research 测试前市场研究price discrimination 价格歧视price elasticity of demand 需求的价格弹性price fixing 价格设定price leaders 价格领导者price lining 价格排列定价法price promotion 价格促销price quotation 报价price sensitivity 价格敏感度price structure 价格结构price 价格price/earnings ration 价格/收益比price-off promotions 降价促销price-setting process 定价过程pricing adjustments 定价调整pricing policies 价格策略pricing 定价primary demand 基本需求primary sources 第一类/主要数据print media 印刷媒体private/for-profit organization 私营/盈利性组织PRIZM (Potential Rating Index for Zip Markets) 按邮政区划为基础的潜力等级指数proactive new-product development strategy 进取型新产品开发战略probability sampling 概率抽样problem formulation 界定问题problem identificatioin 确定问题process management 过程管理Procter & Gamble (P&G) 宝洁公司product line 产品线product availability 产品的可获得性product category 产品类别product class 产品类别product decisions 产品决策product design 产品设计product development 产品开发product dimension or attributes 产品维度/属性product evolution 产品演变product features 产品特征 product intent share 产品倾向份额 product leadership 产品领导能力 product life cycle (PLC) 产品生命周期 product life cycle curve 产品生命周期曲线 product line 产品线product manager audit 产品经理审计 product offering 供应品product organizaiton of salesforce 按产品组织销售队伍 product policies 产品策略 product positioning 产品定位 product quality 产品质量 product scope 产品范围 product space 产品位置 product specifications 产品规格 product systems 产品体系 product type 产品类型 product usage 产品用途 product 产品product(ion)-oriented organization 产品/生产导向型组织 production 生产product-line pricing adjustments 产品线定价调整product-management organizational structure 产品管理组织结构product-market entry control 产品-市场进入控制product-related behavioral de script ors 与产品相关的行为变量product's market characteristics 产品的市场特征 product-use testing 产品使用测试 pro-environment 环保profit impact of market strategy (PIMS) 市场战略的利润影响profitability analysis 盈利性分析profitability 盈利性/盈利能力 profitable survivor strategy 有利可图的生存者战略 project-company resource compatibility 项目与公司资源的协调性projected profit-and-loss statement 预计损益表 projective tests 投影测试 promotion decisions 促销决策 promotion mix 促销组合 promotion policies 促销策略 promotion 促销promotional allowance 促销折让promotional effort 促销努力 promotional pricing 促销定价 promptness 及时性propector strategy 探索型战略 prospecting for customers 寻找顾客 psychographics 心理统计特征。
喜欢的国货品牌英语作文My Favorite Domestic Brand我一直以来都对我国的一个品牌情有独钟,那就是“华为”。
I have always been fascinated by a domestic brand from our country - Huawei.Established in 1987, Huawei has become a global leader in the field of information and communication technology, known for its innovative products and services.成立于1987年的华为,已在全球信息与通信技术领域成为领军企业,以其创新的产品和服务著称。
When it comes to my favorite domestic brand, Huawei is undoubtedly at the top of my list.提及我喜欢的国货品牌,华为无疑位居榜首。
One of the main reasons I admire Huawei is its commitment to research and development.The company invests heavily in innovation, which has led to breakthroughs in 5G technology, artificial intelligence, and other cutting-edge fields.我之所以钦佩华为,主要原因之一就是其对研发的重视。
华为在创新方面投入巨大,引领了5G技术、人工智能等前沿领域的突破。
Furthermore, Huawei"s product quality is top-notch.From smartphones to laptops, and from routers to smart watches, theirproducts always deliver exceptional performance and reliability.此外,华为的产品质量堪称一流。
My Favorite Chinese Trendy BrandIn the vast sea of fashion, there is a special place reserved for Chinese trendy brands. These brands, often referred to as "Guochao" in Chinese, are a testament to the unique blend of traditional and modern elements that captivate the hearts of many. Among the countless Guochao brands, there is one that particularly stands out to me—Li-Ning.Li-Ning, a sports brand named after the renowned Chinese gymnast Li Ning, has long been a symbol of national pride and innovation in the realm of sportswear. Its journey from a humble beginning to becoming a global phenomenon is nothing short of remarkable. What sets Li-Ning apart is its ability to fuse traditional Chinese elements with contemporary design, creating a line of products that are both stylish and functional.The brand's designs often incorporate traditional Chinese patterns and motifs, such as cloud patterns and dragon embroideries, giving a nod to the rich cultural heritage of the country. At the same time, Li-Ning remains committed to innovation and technology, incorporatingadvanced materials and techniques into its products to ensure optimal performance.One of the things that I admire most about Li-Ning is its commitment to sustainability. The brand is constantly exploring ways to reduce its environmental impact, from using eco-friendly materials to implementing sustainable manufacturing processes. This dedication to sustainability not only aligns with my personal values but also demonstrates the brand's responsibility towards the planet. Moreover, Li-Ning's marketing strategies are also worth mentioning. The brand has successfully tapped into the emotional connection that many Chinese consumers have with their cultural heritage, making it a popular choice among the younger generation. Through collaborations with influencers and celebrities, as well as innovative campaigns, Li-Ning has managed to stay relevant and trendy in the fast-paced world of fashion.As a consumer, I am constantly impressed by the quality and design of Li-Ning's products. Whether it's a pair of sneakers or a sports jacket, each piece is a testament to the brand's commitment to excellence. The attention todetail and the use of high-quality materials make Li-Ning products not only durable but also fashionable.In conclusion, Li-Ning is my favorite Chinese trendy brand for its unique blend of traditional and modern elements, commitment to sustainability, and dedication to innovation and quality. The brand's ability to strike a balance between honoring its cultural heritage and staying relevant in the modern fashion landscape is truly commendable. As Li-Ning continues to grow and evolve, I am confident that it will continue to inspire and captivate the hearts of many.**我喜欢的国潮品牌**在时尚的海洋中,中国潮流品牌占据着一席之地。
市场营销英语各位读友大家好,此文档由网络收集而来,欢迎您下载,谢谢篇一:市场营销专业英语单词完整Marketing Management营销管理New Products Development新产品开发Service Industry Marketing服务业营销Advertising广告Business Negotiation商业谈判International Marketing国际市场营销Sales Channels销售渠道Public Relationship公共关系Consumer Behavior消费者行为Systems of Management Information 管理信息系统Marketing Research营销调研accessibility 可进入性accessory equipment markets 附属设备市场account management policies 客户管理策略positioning定位additions to existing product lines 现有产品线的增加administered vertical marketing systems 管理式垂直营销系统market segmentation市场细分sales promotion销售促进advertising feedback 广告反馈advertising frequency 广告频率advertising media 广告媒体advertising reach 广告接受人数advertising message 广告信息advertising source 广告信息来源agent middleman 代理商allowance 折让alteration 退换American Marketing Association 美国营销协会annual marketing plan 年度营销计划assurance 保证attitudes of consumers 消费者态度availability 可获得性/供货能力awareness (产品)知晓度/知名度baby boomers 婴儿潮出生的一代人backward channels for recycling 回收的后向渠道backward integration 后向垂直一体化banner advertisements 横幅标语广告bar codes 条形码barter 实物交易basic physical needs 基本生理需要BCG Grow-Share Matrix 波士顿增长-份额矩阵before tests 事前测试Behavior Scan Information Resources Inc. 行为扫描信息源公司behavioral analysis 行为分析behavioral hierarchies 行为层级benchmarking 基准benefit clusters 利益群体benefits 利益Benz 奔驰billing 帐单birth rate 出生率blanket purchase order 一揽子采购合同blind-paired comparison testing 双盲比较测试blue collars 蓝领bottom line 底线/盈亏一览结算线brand awareness 品牌意识/认知brand extensions 品牌扩展brand loyalty 品牌忠诚度brand mark 品牌标志brand name 品牌名称brand positioning 品牌定位brand recognition 品牌识别brand strategies 品牌战略brand 品牌branding strategy 品牌化战略branding 品牌化brand’s equity 品牌的价值break-even analysis 盈亏平衡分析break-even volume 盈亏平衡产量breath of product assortment 产品线的宽度breath or diversity of product lines 产品线的宽度或多样性bribery 贿赂British Airways 英国航空公司brokers 经纪人budgeting 预算bundle 捆绑Bureau of Census 人口统计局business strength rating 商业能力评分business plan 商业计划business position 经营地位business sector 商业部门business services markets 商业服务市场business strategies 经营战略business unit strategy 经营单位战略buyback allowances 回购折让buyback arrangements 产品返销bu yers’ bargaining power 买方的讨价还价能力buyers 采购者buying behavior 购买行为buying center 采购中心buying inertia 购买惯性buying intention 购买意图buying offices 连锁商店的进货中心buying power index (BPI) 购买力指数buying situation 采购情况/类型buying task 采购任务capital gains 资本收益capital invested in product 产品投入资Carnival 嘉年华cash cows 现金牛类cash discounts 现金折扣catalogue sales 目录销售categorization of perception 感知分类categorization 分门别类centralization 集中化chameleons/followers 变色龙/跟随者channel alternatives 可选择的营销渠道channel conflicts 渠道冲突channel decisions 渠道决策channel functions 渠道功能channel institutions 渠道组织结构channel management 渠道管理channel objectives 渠道目标channel of distribution 分销渠道channel power 渠道权力channel-control strategies 渠道控制战略channel-design decisions 渠道设计决策channel-management decisions 渠道管理决策channels of communication 传播渠道choice criteria 选择标准closing a sale 结束销售clothing retailers 服装零售商co-branding 联合品牌code of ethics (职业)道德标准coercive power 强制权cognitive dissonance 认识的不协调collection of data 数据收集collection 收款co-marketing alliances 联合营销联盟combination compensation plan 结合式薪酬方案commitment 承诺communication channels 传播渠道communication process 传播过程communication 信息交流/沟通communications media 传播媒体company personnel 公司员工comparative advertisements 比较广告comparison of brands 品牌比较compensation deals 补偿处理compensation plan 酬金方案compensation/rewards 酬金/奖励compensatory 补偿性的competition and industry evolution 竞争和行业演变competition-orientated pricing 竞争导向定价法competitive advantage 竞争优势competitive (supply-side) evolution 竞争(供方)演变competitive factors 竞争因素competitive intelligence 竞争情报/信息competitive parity promotion budgeting 竞争均势促销预算法competitive strategy 竞争战略competitive strength 竞争优势/能力competitor analysis 竞争者分析complaint handling 投诉处理component materials and parts markets 组成材料和零部件市场computerized ordering 计算机化的订购conclusive research 确定性研究conditions of demand 需求情况conflict and resolution strategies 冲突和解决战略conformance to specifications 与规格一致conformance 一致性confrontation strategy 对抗战略conjoint measurement 联合测度法conjunctive model 联合模型consumer decision-making 消费者(购买)决策consumer goods channels 消费品分销渠道Consumer Goods Pricing Act, USA 美国消费品定价法案consumer goods 消费品consumer markets 消费品市场consumer needs 消费者需求consumer packaged-goods firms 消费者包装食品公司consumer promotion 消费者促销consumer tests 消费者测试consumer/household market 消费者/家庭市场consumers’ perceptions 消费者感知consumption 消费contests 竞赛contingency planning 权变计划contract construction 契约建筑业contract manufacturing 契约制造业contraction/strategic withdrawal strategy 收缩/战略性撤退战略contractual entry modes 契约式进入模式contractual vertical marketing systems 合约式垂直营销系统contribution margin analysis 边际贡献(贡献毛利)分析contribution margin 边际贡献control strategies 控制战略convenience food stores 便利食品商店convenience goods 便利品convenience 服务的便利性Cool Whip 清凉维普co-operative advertising 合作性广告co-ordination and conflict resolution 协调与冲突解决co-production 合作生产core benefit proposition (CBP) 核心利益方案/提议corollary-data method 推定数据法corporate HQ 公司总部corporate scope 公司(经营)范围corporate strategy 公司战略corporate vertical marketing systems 公司式垂直营销系统corporate/institutional advertising 团体/社会公共机构广告corrective action 矫正行动cost analysis 成本分析cost effectiveness 成本有效性cost leadership strategy 成本领先战略cost of capital 资本成cost of goods sold (COGS) 产品销售成cost reductions 降低成本产品cost-and-volume relationship 成本-数量关系cost-oriented pricing 成本导向定价法cost-plus/mark-up pricing 成本加成/溢价定价法costs and benefits of marketing functions 营销职能的成本和效益costs of competitors 竞争者成costs of distribution 分销成countertrade 对等贸易coupons 优惠券courtesy 礼貌coverage of geographic market 地域性市场的范围coverage of relevant retailers 相关零售商的销售范围credibility 信誉credit terms 信贷条款critical assumptions 关键假设cross-elasticity 交叉弹性customary pricing 习惯性定价法customer analysis 顾客分析customer contact 顾客接触customer demand 顾客需求customer intimacy 顾客亲密度customer loyalty 顾客忠诚度customer need 顾客需要customer organization of sales force 按客户组织销售队伍customer retention 顾客维系/保留customer satisfaction 顾客满意度customer segment pricing 顾客细分市场定价customer service 顾客服务customer-oriented pricing 顾客导向定价法customers’ perception 顾客感知custome rs’ preferences 顾客偏好customers’ price sensitivity 顾客的价格敏感度customizing 定制data collection 数据收集data confidentiality 数据保密data research 数据研究data sources 数据来源dealers 经销商deceptive advertisements 欺骗性广告deciders 决策者declining markets 衰退市场decoding 解码defect rate 缺陷率defender strategy 防御型战略defensive new-product development strategy 防御性新产品开发战略defensive positioning 防御性定位delivery time 交付时间delivery 配送demand characteristics 需求特征demand curve 需求曲线demand-oriented pricing 需求导向定价法demographic environment 人口统计环境department stores 百货商店dependability 可靠性deregulation 放松管制derived demand 衍生需求descriptive research 描述性研究design decisions 设计决策desired percentage mark-up on retail 预期零售利润率desired percentage return 预期回报率determinant attributes 关键属性determinants 决定因素different responses 差别反应differentiated defender strategy 差异化防御战略differentiated marketing 差异化营销differentiation over time 不同时间的差异differentiation strategy 差异化战略differentiation 差异化diffusion of innovation theory 创新扩散理论dimension 因素dimensions of quality 质量维度direct costing profitability analysis直接成本盈利性分析direct mail 直接邮寄direct marketing via advertising media 通过广告媒体的直接营销direct marketing 直接营销direct product profitability (DPP) 直接产品盈利性/利润率direct selling 直销discount rate 贴现率discount stores 折扣商店discount 折扣discount/premium price policies 折扣/溢价策略discriminate analysis 差异分析法discriminatory adjustments 歧视价格调整discriminatory pricing adjustments 歧视定价调整disjunctive model 分离模型display space 陈列空间disposable income 可支配收入dissonance-attribution hierarchy 不和谐-归属层次结构distribution channel designs 分销渠道设计distribution channel objectives 分销渠道的目标distribution channel 分销渠道distribution decisions 分销决策distribution policies 分销策略distribution 分销distributor/store (private labels) brands 分销商/私有品牌distributors 分销商diversification 多元化divest 撤退divest 出让divestment or liquidation 收回投资或清算dividend 红利dogs 瘦狗类domestic target marketing strategies 国内目标市场定位的营销战略dropping products 放弃产品dry cleaning 干洗dual/two channel distribution systems 双重分销系统duplication (媒体)重复DuPont 杜邦公司durability 耐用性early VS late adoption 早期采购与后期采购earnings per share 每股收益economic and technological factors 经济技术因素economic power 经济权economies of scale 规模经济education services 教育服务effectiveness 有效性efficiency 效率emergency goods 急需品emotional appeals 情感诉求empathy 移情作用empirical evidence 经验性实例empowerment 授权encoding 编码end use 最终使用endorsement 赞同engineering (产品)工程设计entrepreneurial strategy 企业家战略entry strategies 进入战略environment and packaging disposal 环境与包装处理environment factors 环境因素environmental scanning 环境扫描/分析environmental strategy 环境战略establishment 机构ethical audit (公司)伦理审计ethics of marketing 营销伦理道德ethnic composition 种族构成European Community 欧共体evaluation and reward systems 评估与奖励体系evaluation and selection of supplier 评估和选择供应商evaluation of alternatives 评估替代品/各种选择evaluation of brands 品牌评估event sponsorship 事件赞助event 活动everyday low-price (EDLP) 天天低价evoked set 引发的组合evolution of market 市场演变exchange 交换exclusive dealing 独家销售exclusive distribution 独家分销executive summary 执行摘要exhibition media 展示广告媒体existing market 现有市场exit barriers 退出壁垒expansion path 扩张途径expectation measures (顾客)预期测度expectations of customers 顾客期望expected unit sales 预计产量expected value 期望价值experience curve 经验曲线experimental research 实验性研究expert power 专长权exploratory research 探索性研究export agents 出口代理(商)export jobbers 出口批发商export management company 出口管理公司export merchants 出口贸易商export 出口exporting 出口商品extended use strategy 扩大使用战略extending volume growth 扩大市场份额external data sources 外部数据来源external environment 外部环境extrapolation of past sales trends 过去销售趋势推测法facilitating agencies 辅助/中介机构factor analysis 因素分析法fads 时尚family branding 家族品牌family life cycle 家庭生命周期family structure 家庭结构篇二:市场营销英语词汇AA. C. Nielson 尼尔森市场研究公司absorption of costs 成本分配accesibility 可进入性accessory equipment markets 附属设备市场account management policies 客户管理策略Acer 宏基acquisition new-product development strategy 新产品开发收购战略activity-based costing 以活动为基础的成本系统adaptability 适应性adaptation to market variations 适应市场变化adaptive positioning 适应性定位additions to existing product lines 现有产品线的增加adequate size 准确的大小/足够的规模administered vertical marketing systems 管理式垂直营销系统administrative relationships 管理关系adopter categories 采购者的类型adoption process 采购过程advertising and market segmentation 广告与市场细分advertising and sales promotion 广告和销售促进advertising effects 广告效果advertising ethics 广告伦理道德advertising feedback 广告反馈advertising frequency 广告频率advertising media 广告媒体advertising message 广告信息advertising reach 广告接受人数advertising source 广告信息来源advertising 广告aerobic enthusiasts 增氧健身运动爱好者aesthetics 美感affinity club 同族俱乐部after tests 事后测试agent middleman 代理商agent/merchant middleman 代理中间商allowance 折让alteration 退换AMA Code of Ethics 美国营销协会职业道德标准亚马逊公司American Airlines 美国航空公司American Express 美国运通American Marketing Association 美国营销协会Amoco 阿莫科(英国石油公司)analysis of data 数据分析analyzer strategy 分析者战略Anderson 安达信annual marketing plan 年度营销计划annual requirement purchasing arrangement 年度采购需求计划anticipatory positioning 预见性定位anti-pollution legislation 反污染立法anti-trust legislation 反托拉斯立法Apple Computers 苹果电脑area structure 地区结构aspiration/expectation level 渴望/期望水平aspirations of consumers 消费者渴望assurance 保证AT&T 美国电话电报公司ATM (automatic teller machine) 银行自动柜员机attitudes of consumers 消费者态度attributes 属性audiences 受众auto repair 汽车维修automation services 自动服务automobile industry 汽车产业autonomy 自主权availability 可获得性/供货能力avante guardian 前卫派Avon 雅芳awareness (产品)知晓度/知名度Bbaby boomers 婴儿潮出生的一代人backward channels for recycling 回收的后向渠道backward integration 后向垂直一体化banner advertisements 横幅标语广告bar codes 条形码barter 实物交易basic physical needs 基本生理需要Bausch & Lomb 博士伦BCG Grow-Share Matrix 波士顿增长-份额矩阵before tests 事前测试Behavior Scan Information Resources Inc. 行为扫描信息源公司behavioural analysis 行为分析behavioural hierarchies 行为层级benchmarking 基准benefit clusters 利益群体benefits 利益Benz 奔驰billing 帐单biological revolution 生物革命birth rate 出生率blanket purchase order 一揽子采购合同blind-paired comparison testing 双盲比较测试Blockbusterblue collars 蓝领BMW 宝马Boeing 波音bottom line 底线/盈亏一览结算线brand awareness 品牌意识/认知brand extensions 品牌扩展brand loyalty 品牌忠诚度brand mark 品牌标志brand name 品牌名称brand positioning 品牌定位brand recognition 品牌识别brand strategies 品牌战略brand 品牌branding strategy 品牌化战略branding 品牌化brand’s equity 品牌的价值篇三:What is Marketing市场营销专业英语TextWhat is marketing?What does the term marketing really mean? Many people mistakenly think of it as advertising and selling. Given the number of commercials on television, in magazines and newspapers and all the signs and offers in and around the shops this is not surprising. However, advertising and selling are only two of several marketing functions, and not necessarily the most important ones.The most basic concept underlying marketing is that of human needs. We have many needs including ones such as affection, knowledge and a sense ofbelonging as well as the physical need for food, warmth and shelter. A good deal of our lives is devoted to obtaining what will satisfy those needs. Marketing can thus be defined as any human activity which is directed at satisfying needs and wants by creating and exchanging goods and value with others.Marketing has become a key factor in the success of western businesses. Today’s companies face stiff competition and the companies which can best satisfy customer needs are those which will survive and make the largest profits.《市场营销英语》各位读友大家好,此文档由网络收集而来,欢迎您下载,谢谢。
Brand Strategy ResearchKapferer.J.H Strategic Brand Management [J].Kogan Page, London [J].MarketingScience,2022(2):52-61.Economic globalization, how to adapt to international trends, establish, a strong brand and enhance our competitiveness, have become pressing issues facing enterprises.Based on the analysis of the development of corporate marketing brand strategy in enterprise marketing role. Enterise needs to sue a variety of means of competition to increase brand awarenss,improve brand positioning,an create a good brand image.First, Japanese brands across the board defeat.November 22,2022 morning, NEC announces that it would withdraw from 2G and 2.5mobile phone market, with means that, following Sharp, Panasonic, Toshiba, Mitsubishi, Sanyo, a Japanese mobile phone manufacturers later withdraw from the Chinese market, Japanese mobile phone has almost all except Kyocera 2G mobile phone market in China out of contention.If we sum up the Chinese household appliance market ,today any different from ten years ago ,I think the biggest difference is that Japanese companies in China, Japanese home appliance market downturn, the following main reasons: First, rigid enterpris system,decision-marketing difficult,the reaction was slow,incompatible with the reality of the Chinese market; Second is weak in marketing, product planning capacity is not strong,it is difficult to judge according to their market lacunch to meet consumer demand; Third, failure to grasp the industry best time to transition is the Japanse home appliance companies lose an important reason for market dominance.Japanese companies come to the edge in the Chinese market is causing companies think deeply about our nation? To make the international route and whether the enterprise of “Japanese Company” to the lessons learned behind? Second, the brand strategy implementation in China the Current Situation Many old famous “flash in the pen” .Chinese and foreign enterprises in the market the brand war, just grow up to be a great impact on national brands.The last century, a little-know 80’s brand,not being registered by trademark,is to be acquired,squeeze,even if theresidue is hard going down really developed very limited.Here atypical case,the last century 80s to early 90s,he worked in air conditioning sector hit wonders of the Warburg in 1998,was acquired Kelon, the subsequent deline in brand image is repeated.Brand strategy has been an increasing emphasis on domestic enterprises caused the government to support.Since the 80s of last century reform and opening up, China’s socialist econonomic construction has made remarkable achievements. From a planned economy tomarket economy era Chiness companies, brand management has grown out of nothing.Information, local governments at all levels of emphasis on brand-name, organization promoting the effort, policies measures have greatly ehangced Qinghai, Shenzhen,Wuhan,Ningbo,Shenyang and other cities on Chinese famous erterprises incentives to 100 millon, on Dali an 3 million Yuan, on brand-name companies have been cities for the 100000yuan reward-200000yuan.Japanese 8th 2022 year to Japanese 11th ,the 40th International Cousumer Electronics Show(CES) in Las Vegas Ventian hotel opening. National enterprises in the CES, we achieve superior results.It is understood that this year there are 4000 people registered to participate in China CES, including manufacturers, media and spectators, in the exhibition hall, there are 327 exhibitors. Haier is the world’s most authoritative consumer electronics brand.3.The status of foreign brands in most sectors is still difficult to shakeHowever,we should also see the face of numerous products on the market, allows consumers blueted out genuinely few domestic brands. With the opening up further, to a number of big companies have to squeeze into the Chinese market, Chinese market, a time filled with “sony”, “Coca-Cola”, “rejoice”, “Benz” and various other internantional brands, many of these names foreign brands violently hitting the national brand in China. Although the appliance industry, ed by haire brand, “Konka”,“Changhong”, “TCL” and other dometic brands have developed well,but with the “Sony”,“Panasonic” ,“Samsung” and other brands, they are still there competitive disadvangtage; in the IT industry, “Lenovo”, “Founder”, “GreatWall” and other countries compared to, brand awareness is still insurfficient; in Consumer Goods market, “P&G”, “Oliver”, “Henkel”, and other international companies have formed the three pillars.Third, the brand strategy implementation in China Problems and Errors. Currently,Chinese brands have a huge international market opportunity and space for international brands has been inevitable, but there are also brand building is not unsatisfactory.Our Enterprise Brand Building Problems:Fators from the point of micro-enterprises themselves: there is a lace of technology development capacity; small-scale production and manahement,brand development lack of overall planning; ability of weak erports and international operations,Brand awareness is not strong;brabd positioning is not clear,there is a large range offactors such as blindness. Speaking from the macro social factors: social mechanismsneed to be improved, policy, exort-oriented policies for different sectors play different rolein the promotion and limitation, the financial environment for business investmentcapacity and market expansion ability and the important influence. The establishment ofmarket system in China has for many years, despite a significant improvement but stillnot perfect,there still has not really adapt to the market economy, consumer psychologyhas not yet fully mature.2.The current situation of global economic integration,the error of the brandstrategy implementation.(1)Ignore the brand investment, profit-orientedBackground of economic globalization, international competition is increasingly reflectedin the brand’s competition, the overwhelming majority of the brand strategy, brand such a full range of output through the form of multinational corporations gradually occupationofthe international market. It is no exaggeration to say that now, the brand has achiecedglobal strategic objectives of transnational corporations sharp weapon,is an importantmeans to cheieve capital expansion.Rome was not built in a day cold.Brand never be in the short term invented to bea long process of accumulation.Many enterprises do not clearly recognize this point,attempt to create a brand in a short time, but ignored the long-term planning and strategy.(2)Brand strategy is a systematicThe implementation of brand strategy is a systematic, enterprise strategy and theoverall development of an important component of competitive strategy. The emplementation of brand strategy is not rely on their overall quality and overall image enhancement, the need for scientific management idea and superb operational skills, butquit a few brand planner in this regard was particularly poor performance and immediateimpact brand development, practical work in the emergence of many such errors: If thatjob is no create a brand to take a good brand is drawing a satisfactory visualsigns only;Advertising is the only way to cuoltivate well-known brands, in addition to adbertising inthe media, big, the other no attention; sacle enterprise product once formed, well-knownbrands on the naturally established; well-known brand is equivalert to high price, to beunrealistically improve the product price.Some companies,brands,or to sell its own brand low-cost transfer, such as our persent more than 20 million “three capital”enterprises, there 90%of de joint wenture using the foreign brands; clean silver toothpaste fctory in Guangzhou to 2 million yuan cheap to transfer to joint ventures and other brands, is one such outstanding erample of the terrible consequences of today has become increasingly apparent-lost dometic ernterprises own brand, product and intellectual property rights, national industrial competitiveness lie!(3)Product is the enterprise competitive advantage in the market can be quickly imitated by competitors, beyond, the brand is insurmountable, real and lasting competitive advantage comes from innovation,in order to “change”should be “status quo” .Brand is the concentrated expression of the core competitiveness. The market is constrantly changing face of any brand at any time to be out of danger.Too much emphasis on the existing achievements, do not attach importance to innovation, leading to a lot of brand- name “dismount” the major reason. Coca -Cola’s former chiefmarketing officer Sergio Zyman,“the brand is only the company logo products and services are different from competitors, is the most effective weapon to open up the market, execellent brand can make your product stand out. “Products physical properties, quantitiy, price, quality, service is very easy to imitate competitors, Er brands, along with the product itself,also includes an attached product to cultural background,emotional, consumer cognition invisible things, so that enterprises Yong Yuan Li in the competition undefeated. Consumer awareness deciding the fate of the brand has a direct impact on consumer awareness deciding the fate of the brand has a direct impact on consumer awareness. Brand is the difference between the market enterprise important symbols is the benchmark for consumer spending to brand as the core has become a cor porate restructuring and reallocation of resources an important mechanism.In addition, enterprises should learn from successful experiences abroad to enhance their design and development capability. Enterprises should dare to challenge the new technology revolution to create their own brand, and increase market competitiveness;We must work hard in the value of differentiation has been directly determined to achieve the final product sales, personal services are indispensable!2.To strengthen marketing, improve brand awareness, brand strategy will be organically integrated in their overall strategy to promote the overall development strategy.The implementation of brand marketing is an important part of the strategy. By choosing the right marketing approach can be effectively used to brand a household name brand, expand market share. Brand strategy is not an isolate task, but the overall development strategy and business are closely related. A successful brand names more than just a brand its own thing,related to business management of all major strategic decision, these major strategic decision, these major strategic decisions were consciously carried out around to expand.Kapferer.J.H Strategic Brand Management [J].Kogan Page, London [J].MarketingScience,2022(2):52-61.在经济全球化的今天,如何适应国际化潮流,建立强势品牌,提高竞争能力,已经成为国内企业面临的迫切问题。
Al Rosenbloom,et al:Global Brands in the Context of China: Insights into Chinese Consumer Decision MakingGlobal Brands in the Context of China:Insights into Chinese Consumer DecisionMaking[Abstract]This paper explores Chinese consumer decision making in relation to ten global brands. The paper uses four constructs (brand familiarity, brand liking,brand trust and knowing a brand s country of origin) to predict brand purchase intent within a sample of Chinese consumers. This research also explores how Chinese consumer self-perceptions of cosmopolitanism, ethnocentrism, global-local identity and identification with a global consumer culture might also influence global brand purchase intent. Regression models were built for all ten global brands, with the hierarchy model providing the strongest evidence.Familiarity, trust and likinggenerally explained a significant portion of the variance.1INTRODUCTIONThe economy of the People s Republic of China (PRC) continues to fascinate and to draw world attention on an almost daily basis. The powerful combination of overall market size, dramatic increases in disposable income (especially in first and second-tier urban cities) and the long-term growth potential of the Chinese economy, make the PRC an exceptionally attractive market for many global firms and their brands (Sheng & Yan, 2011; Yau & Steele, 2000). According to the Wall Street Journal (Batson, 2010), China has achieved a gross domestic product (GDP)amounting to $4758 trillion (estimated by the IMF for 2009). The WSJ expectedthat China would soon surpass Japan, the world s second largest economy ($5 049 trillion). The IMF also estimated that shift would occur in 2010 since China, they forecasted, would generate $5745 trillion in 2010 (International Monetary Fund,2010).The success of McDonalds (Eckhardt & Houston, 2002; Watson, 2006) and KFC (Liu, 2008) in China have been well documented.Similarly, the significant increase in the number of high net worth individuals within China, when coupled with thecultural tradition that status products support an individual s mianzi (or prestige face) and hence become valued expressions of “success,” has led many luxury brands to target the PRC as a “must win” market (Deg en, 2012). However, as most western commentators note, successful marketing in China demands significant resources, skills and adaptations (Tian & Borges, 2011) –perhaps even a brand new mindset. The recent complicated story of Danone-Wahaha provides a cautionary tale for any business strategist and/or global marketer who thinks that market entry into the PRCis or will be easy.The research reported here explores Chinese consumer behavior through a focus on ten global brands.The research, part of a three-year global branding project, extended into Asia interests which heretofore targeted consumers living in Central and Eastern Europe (Deli-Grey, Haefner & Rosenbloom, 2012; Rosenblooom & Haefner, 2009).The global branding research sought to identify the strength of global brand trust, global brand familiarity, global brand liking andknowledge of a global brand s country-of-origin (COO) in predicting global brand purchase intent.The research also included five scales measuring consumer attitudes toward ①global consumer culture, ②cosmopolitanism, ③multinational advertising, ④global-local identities, ⑤ethnocentrism. All five scales were drawn from the extant literature on global brands and have had research supporting their influence on consumer decision-making in a global context.Regression models were built for all ten brands inclusive of the five attitudinal scales to gain insight into the relative contributions of each of these items as independent predictors of global brand purchase intent in Chinese consumers. Regression models are presented that were built for each global brand along with a discussion of the most surprising insights. There were some unexpected findings about Chinese consumer decision making inthe data.2CONSUMER BEHA VIOR IN CHINAAs befits the growth of China itself, China-focused consumer behavior research published in English has increased dramatically over the years. Sin & Ho (2001) conducted an early meta-analysis of published consumer research. These researchers reviewed 75 studies on Chinese consumerism and concluded that a wide variety of consumer issues were being researched. Kaigler-Walker, Gilbert & Hu (2010) noted,specifically, that there was extant research on Chinese consumers relative to purchasing motivation (Zhou & Wong, 2008), consumer values (Lee et al., 2004; Tai, 2008), decision making (Fan & Xiao 1998; Hui et al., 2001) and generational andregional differences (Cui & Lui, 2000).Garner (2005) summarized one of the few large-scale studies published as a book. Garner, a senior strategist at Credit Suisse First Boston, managed a proprietary Chinese consumer lifestyle and spending pattern survey. The survey was conducted in four tier one cities (Beijing, Shanghai, Guangzhou, Shenzhen) and four tier two cities (Shenyang, Chengdu, Xi an, Wuhan) and included 10 product categories, rangingfrom automobiles, beverages, electronic and luxury goods through tobacco products and travel services.Garner provides not only category data but also competitive market share data for each product category by city and consumer income levels. Wang (2008) provides a more recent macro-level of view of Chinese consumer behavior, with her focus on key national brands as experienced through the social construction of meaning that domestic advertising firms use to position brands as “local.”Research on Chinese consumers finds a similar pattern: There is apredisposed, strong preference toward domestic products (Cui and Liu, 2001; Li and Gallup, 1995) and foreign products, except for those in luxury product categories,may suffer from the “liability of foreignness” (Peng, 2009; Zaheer, 1995).H1: The greater the importance of knowing a brand s COO, the greater will beits effect on brand purchase likelihood.32Brand FamiliarityTo know a product s COO (Samiee, Shimp, Sharma, 2005), presumes somelevel of brand familiarity. Brand familiarity creates a feeling in consumers that the brand is “known”. This feeling of knowing something about the product begins the transformation process of turning undifferentiated products into brands (Franzen & Moriarty, 2009). Indeed, “familiarity, trust and liking are the three most importantdrivers of brand loyalty” (Franzen & Moriarty, 2009, pp310-311).Brand familiarity reflects “the extent of the consumer s direct and indirect experiences with the brand” (Campbell & Keller, 2003) and directly affects consumer knowledge structures. Consumers who are familiar with a brand have more elaborate, sophisticated brand schemas stored in memory than consumers who are unfamiliar with the brand (Heckler & Childers, 1992; Kent & Allen, 1994; Low & Lamb, 2000).Research has demonstrated that brand familiarity yields more favorable brand evaluation (Janiszewski, 1993; Holden & Vanhuele, 1999).Increased brand familiarity means that consumers will process advertising messages quicker and with less effortbecause they already “know things” about the brand (Chattopadhyay, 1998).Consumer familiarity with product categories and brands also may influence COO evaluations. So far, though, this research is inconclusive. Lambert and Jaffe (1998) suggested that consumers already familiar with products from a country used COO marginally in forming brand judgments.Johansson (1989), in contrast, found consumers already familiar with a brand in a product category used COO more fully in their decision making.Phau and Suntornnond (2006) found that while COO does have an effect: “There are o nly weak associations between product dimensions andcountry of origin cues particularly for evaluations of unfamiliar brands” (p 39).Most recently, Ahmed and d Astous (2008) studied the effect that COO familiarity had on a wide variety of products whose COOs were from 14 different nations.Ahmed and d Astous (2008) concluded that for their sample of male consumers living in Canada, Morocco and Taiwan “familiarity has a significant and substantial impact on COO evaluations” (p96).(三)导师制的作用大众化教育背景下本科生导师制的实施是否有必要?调查结果显示,在被调查的我院04、05级93人中,有79%的学生认为实行本科生导师制对于本科生培养教育具有重要的意义,82%的教师认为有利于因材施教和学生的个性发展;有利于教学与科研相结合;有利于充分发挥教师教书育人的主体作用;有利于密切师生关系,增进师生友谊。