商务英语谈判-5

商务英语询盘情景对话五分钟1）一般询价：这种询价并不一定涉及到具体的交易，一般属于大致的了解。

2）具体询价：所谓具体询价实际上就是请求对方报盘（request for an offer）。

也就是说，买方已准备购买某种商品，或已有现成买主，请卖方就这一商品报价。

Basic Expressions1. Our buyers asked for your price list or catalogue.我们的买主想索求你方价格单或目录。

2. Prices quoted should include insurance and freight to Vancouver.所报价格需包括到温哥华的保险和运费。

3. I would like to have your lowest quotations C.I.F. Vancouver.希望您报成本加运费、保险费到温哥华的低价格。

4. Will you please send us your catalogue together with a detailed offer?请寄样品目录和详细报价。

5. We would appreciate your sending us the latest samples with their best prices.请把贵公司的新样品及优惠的价格寄给我们，不胜感激。

6. Your ad in today's China Daily interests us and we will be glad to receive samples with your prices.对你们刊登在今天《中国日报》上的广告，我们很感兴趣。

如能寄来样品并附上价格，不胜欣慰。

7. Will you please inform us of the prices at which you can supply?请告知我们贵方能供货的价格。

8. If your prices are reasonable, we may place a large order with you.若贵方价格合理，我们可能向你们大量订货。

XX年商务英语谈判实例5篇大家在商务英语谈判的时候是怎么跟客户谈判的呢?以下是收集的xx年商务英语谈判实例5篇，欢送大家阅读。

在进展商务谈判的时候，要认真听对方说的每一句话，如果没有听明白就一定要问清楚，如何请求对方重复或解释呢?Will you repeat it, please?请再说一遍，好吗?Would you mind saying it again?请再说一遍。

I beg your pardon?请再说一遍。

I'm sorry I didn't catch your meaning. Will you say it again?对不起，我没明白你的意思。

您再说一遍吧。

I don't understand what you say.我不明白你说什么。

I'm sorry I don't follow you.对不起，我不懂你的话。

Will you speak a little more slowly?请说慢一点。

Will you slow down a bit? I can't follow you.请再说慢一点吧。

我没明白。

Will you explain what you mean?请解释一下你的意思吧。

Could you be more specific?能否再详细一些。

Dan Smith是一位美国的健身用品经销商，此次是Robert Liu 第一回与他交手。

就在短短几分钟的交谈中，Robert Liu既感到这位大汉粗暴的外表，藏有狡兔的心思――他肯定是沙场老将，自己绝不可掉以轻心。

双方第一回过招如下：D: I‘d like to get the ball rolling(开始)by talking about prices.R: Shoot.(洗耳恭听)I‘d be happy to answer any questions you may have.D: Your products are very good. But I‘m a little worried about the prices you‘re asking.R: You think we about be asking for more?(laughs)D: (chuckles莞尔) That‘s not exactly what I had in mind. I know your research costs are high, but what I‘d like is a 25% discount.R: That seems to be a little high, Mr. Smith. I don‘t know how we can make a profit with those numbers.D: Please, Robert, call me Dan. (pause) Well, if we promise future business――volume sales(大笔交易)――that will slash your costs(大量减低本钱)for making the Exec-U-ciser, right?R: Yes, but it‘s hard to see how you can place such large orders. How could you turn over(销磬)so many? (pause) We‘d need a guarantee of future business, not just a promise.D: We said we wanted 1000 pieces over a six-month period. What if we place orders for twelve months, with a guarantee?R: If you can guarantee that on paper, I think we can discuss this further.Robert回公司呈报Dan的提案后，老板很满意对方的采购方案;但在折扣方面那么希望Robert能继续维持强硬的态度，尽量探出对方的底线。

On the car:E:I’m so happy to know you and welcome to China.A:Thanks ,I have never come to China before.But it’s the third time for B to visit China.B:I came to China before and I have been to Beijing,Shanghai and Xi’an those famous cities.E.What do you think you China so?B:Haha,China is a good place,people here are very kind.What’s more,there are so many delicious food in China.E:Y es,I would like to enjoy various food with you after this meeting.AB:Thangks!In the company one:E:OK,it’s our company building.This way,please.A:Thank you.Wow,your company looks so big.E:Thank you.And we have 20 subsidiaries at home and abroad.Now we will take you to our boss’office. In the company second:E:Come in please,this is our boss, G.And G,they are our guest from French Nice Company.G:Welcome to our company.And sit down please.This is my assistant salli,she will take charge of this project with you.S:Nice to meet you.AB:nice to meet you too.S:This project we work together are important for our two companies.And the following we will four meeting which discuss something about the whole work.A:No problem.S;And please don’t worry,we will arrange anything you need before,you just tell us what you need in advance.B:It’s so nice of you.And this time we take lots of details about our project.I think they will do much function in it.S:Yes.Oh,it’s time for our lunch.Let’s go to have lunch,ok?AB:OK,thank you.。

bec中级真题辑5答案解析《BEC中级真题辑5答案解析》在商业环境中，具备良好的商务英语能力是非常重要的。

而为了提高自己的商务英语水平，很多人会选择参加商务英语考试，如BEC 中级。

本文将对BEC中级真题辑5进行详细的答案解析，帮助读者更好地了解考试内容和应对策略。

文中将按照题目顺序逐题解析，通过讲解题目设定、正确答案的选取以及解题的逻辑思路，帮助读者更好地理解和掌握商务英语考试的技巧和方法。

首先，文中将对阅读理解部分进行解析。

这部分主要考察考生对商务英语文章的理解和阅读能力。

通过对文章的分析和细节把握，读者将能更好地回答题目。

然后，文中将对写作部分进行解析。

写作部分是BEC中级考试的重要组成部分，也是很多考生所担心的部分。

通过解析考题设定，举例说明和写作技巧的讲解，读者将能更好地应对写作题目，提高自己的写作能力。

接下来，文中将对听力部分进行解析。

听力是商务英语能力的重要组成部分，也是很多考生所困扰的部分。

通过对听力录音的分析和关键信息的把握，读者将能更好地答题和提高听力水平。

最后，文中将对口语部分进行解析。

口语是商务英语沟通的重要方式之一，也是很多考生所欠缺的部分。

通过解析口语考题和提供口语训练的技巧和方法，读者将能更好地应对口语部分，提高自己的口语表达能力。

在本文中，我们将提供详细的答案解析并针对每个部分给出相应的技巧和方法。

读者将能更好地了解商务英语考试的要求和考点，并通过练习提高自己的商务英语能力。

总之，《BEC中级真题辑5答案解析》将为读者提供详细的解析和实用的技巧，帮助他们更好地应对商务英语考试。

希望本文能对读者提供有价值的信息和帮助，使他们能够在商业领域中取得更好的发展。

商务英语谈判情景对话（5篇）Business NegotiationA: The seller Miss su representingKai ya Chocolate Manufacturing Co.LtdB: The buyer Mr.zhou representing zhong shang supermarket.A: Good morning, Mr.Zhou.Glad to meet you.B: Good morning, Misssu.It’s very nice to see you in person.A: How are things going?B: Everything is nice.A: So, what’s the topic of today’s meeting?A: Sure.After several smooth transactions, we can try D/P terms.B: Well, as for shipment, the soon the better.A: Yes, shipment is to be made in April, not allowing partial shipment.B: can you make it earlier? May be in March, our customer is eager for them.A: All right.Let me have a check, oh!There are some steam vessels available to your port, so we can make it in March.B: Good!By the way, when can I e某pect to sign the S/C?常用商务英语谈判对话开场介绍篇二在价格的谈判过程中，如何能不动声色的探出双方的价格底线并为自己所用，使自己的公司受益？下面的小例子希望能给您一些提示。

商务谈判常用语在双方谈判的过程中, 一定要注意倾听对方的发言, 如果对对方的观点表示了解, 可以说..se.wha.yo.mean.（我明白您的意思。

.如果表示赞成, 可以说.That'..goo.idea.（是个好主意。

.或者说..agre.wit.you.（我赞成。

）如果是有条件地接受, 可以用o.th.conditio.that这个句型, 例如.W.accep.you.proposal.o.th.conditio.tha.yo.orde.20,00.units.（如果您订2万台, 我们会接受您的建议.）在与外商, 尤其是欧美国家的商人谈判时, 如果有不同意见, 最好坦白地提出来而不要拐弯抹角, 比如, 表示无法赞同对方的意见时, 可以说..don'.thin.that'..goo.idea.（我不认为那是个好主意。

.或.Frankly.w.can'.agre.wit.you.proposal.（坦白地讲, 我无法同意您的提案。

）如果是拒绝, 可以说.We'r.no.prepare.t.accep.you.proposa.a.thi.time.（我们这一次不准备接受你们的建议。

）有时, 还要讲明拒绝的理由, .T.b.quit.honest.w.don'.believ.thi.produc.wil.sel.ver.wel.i.Chin a.（说老实话, 我们不相信这种产品在中国会卖得好。

）谈判期间，由於言语沟通问题，出现误解也是在所难免的: 可能是对方误解了你，也可能是你误解了对方。

在这两种情况出现後，你可以说.No.I''.afrai.yo.misunderstoo.me.Wha..wa.tryin.t.sa.was….（不，恐怕你误解了。

我想说的是…….或者说.Oh.I'.sorry..misunderstoo.you.The..g.alon.wit.you.（哦，对不起，我误解你了。

商务英语谈判口语对话Seller: This is our rock-bottom price, Mr. Lee.卖方：李先生，这是我们的最低价格了。

Buyer: If thats the case. theres not much point in further discussion. We might as well call the whole deal off.买方：如果是这样的话，那就没有什么意义再谈下去了。

我们还不如取消这笔生意算了。

Seller: What I mean is that we:ll never be able to come down to your price. The gap is too great.卖方：我的意思是说我们永远不可能把价格降到你们要求的价格。

差距太大了。

Buyer: I think it unwise for either of us to be inflexible. How about meetingeach other halfway?买方：我认为我们都这么强硬很不明智。

我们能不一能各让一半?Seller: Whats your proposal?卖方：您的提议是什么?Buyer: Your unit price is 100 dollars higher than we want. Well, I suggest wemeet each other half way.买方：你们的单价比我们想要的价格高出100美元。

嗯，我建议各让一步。

Seller: Do you mean a further reduction of 50 dollars in our price? Thatsimpossible!卖方：您是说让我们再减价50美元吗?那真的不可能。

Buyer: What would you suggest?买方：您的看法呢?Seller: The best we can do is another 30 dollars off. Thats definitely the lowest we can go.卖方：我们最多只能再减30美元，这可绝对是最低价了。

UNIT1商业谈判英语01 买卖过招第一回What is important when being interviewed for a job?(1) Information about the company(2) Personal appearanceIs personal appearance important? (Why/Why not?)How do you prepare for job-interviews?What is the most important factor when you accept a new job？02 你来我往价格战1.Is self-confidence essential? (Why/Why not?)2.How are you getting along with your colleagues/ classmates?3.Is it important for the candidate to ask questions at the interview?4.What is important when selecting staff for promotion?(1)A ttitude to work(2)C urrent performance03 把手言欢，契定条款定合约1.What fo you think of the idea of working at home?2.Tell me something about your konwledge of company structureand systems.3. What will you do to further develop yourself/ career?/ What isyour plan in five years?/ What would you like to be doing in five years’time?04 远方来客，带来订单谈代工1.What is important when selecting applicants for a job?Work ExperiencePersonal Qualities2．Is technology useful to you in your work/studies?3.Do you have targets in different stages of your life? Have youachieved them? How do you make progress in achieving them? 05 鱼与熊掌，利弊得失细斟酌1.Is it important to consider opportunities for further promotion?2. What is important when preparing for a job interview?Studying the job advertisementFinding out about the company3. What kind of advice would you give to a new colleague joiningyour company?06 技术转移，互惠互利是基础1.What is important when dealing with complaints from clients?2.What is important when deciding whether to attend aconference?(决定是否出席一场会议时应该考虑什么？)Choice of Venue (地点的选择)Appointed Speakers (指定的发言者)07 争取代理，行销业绩显实力1.What is important when looking for a new supplier?(1) Delivery times(2) Discounts2.How important is it to have a career structure for employees?3.What is important when setting prices for new products?(1) Production costs(2) Competitors’prices08 独家代理，条件谈判要周详1.What is important when dealing with complaints from clients?(1) Offering an apology(2) Suggesting a solution to the problem2.What do you think about people wearing uniforms at work?3.What is important when developing new products?(开发新产品的时候应该注意什么？)Marktet Research (搞市场调研)Costs involved (相关开销)09 代理合约，限期佣金要细谈1.How can you prove your ability of selling?2.How to make a perfect marketing plan?3.How to develop the market?10 运筹帷幄，创造条件掌乾坤1.What are the advantages of learning a foreign language with workcolleagues?2.Do you think foreign language skills will continue to be useful forbusiness in the future?3.Would you like to take part in teamwork for developing program?11 是进是退，拿捏分寸细思量1.What is important when aiming for promotion?(1) Quality of performance(2) Company loyalty2.Talking about company growth, what can we focus on?(1)T urnover(2)P roduction(3)F actories3.How to put a new into new markets?UNIT2 国际贸易英语01 PRICE 价格01-a 市场价格要定位（1）You are at the airport to meet your colleague, Mr. Smith, for the first time. How would you introduce yourself to him?（2）What problems do you think there could be when selling products in another country?01-b 竞争价格最重要（1）Your friend, Mr. Davis, comes to Yangzhou for the first time.He asks you which place he should visit first. Which placewould you recommend?（2）What is important when designing a brochure?Having clear informationUsing picturesGiving contact details01-c 谈判价格要互让(1)You win take a 7-day holiday next week, but you cannot takeyour pet dog with you. How would you ask your Mrs. Bell for help?(2)what is important when delegating work to others?Clear instructionsChoice of person for02 Inquiry 询价02-a 询问资料来了解（1）You are at a business meeting with your boss in his office. You suddenly get a stomachache, and you just can’t stand it. What would you say to your boss to ask for leave?（2）Do you think a company benefits from holding conferences for his employees?02-b 电话跟进求效率（1）Jack, a foreign friend of yours, comes to borrow a book fromyou. You don’t need the book but you will need it the day after tomorrow. What would you say to him?（2）what is important when deciding whether to buy or rent office equipment?CostSpeed of technological change02-c 互惠条件显诚意（1）You are trying to finish the report assigned by your supervisor, but your colleague with whom you share theoffice is talking endless on the phone with a friend. Whatwould you say?（2）How important is location to success of a conference?03 Offer 报价03-a 还价立场要坚决（1）Mr. Smith, your boss, just found out you used the office phone to home once. He gives you a copy of the company policy and demands an explanation. What would you say to him?（2）How do you think students can benefit from seminars from a company?03b-还价立场要坚决(1) You’re doing some paperwork for your company, but yourcompany doesn’t work properly. Your friend, Mr. Smithhappens to have a portable computer. How would you ask him to leng it to you for two weeks?(2) What is important when producing marketing plan?Identifying target customersSetting a budget03-c 价格变动定期限（1）What do you usually do in spare time?（2）what is important when promoting a new product?Cost of productAdvertisingFree samples04 Market 市场04-a精打细算忌冲动（1）You are driving Mr. Cave, your client, to the airport, and are often stopped by traffic lights. You try to assure Mr. Cave he won’t miss his flight as you’ve off very early. What would you say to him?（2）Can you think of any things a company could do to help a local college? Why?04-b 携手合作打市场（1）Your friend Tom, comes to China for the first time, and he is surprised to see so many bicycles in the city. How would youexplain the phenomenon to him?（2）Would you prefer to have meetings face to face or through video conferencing?04-c时常低迷用策略（1）Linda, your friend, will hold a birthday party this Thursday, and you have already accepted her invitation. But your boss just told you must take a busyness trip abroad on Thursday. How could you explain this to Linda and make her understand why you are unable tomorrow（2）What areas of business would you like to have more experience of?05 sample 样品05-a 封存样品保品质（1）Your friend David, asks you to pick up his parents at the airport, since he has to travel to another city on business. How would you introduce yourself when you meet his parents at the airport?（2）How important do you think practical experience is for business student?05-b 样品种类要清楚（1）Your friend, Mr. Brown, is inviting you to a teahouse after work.However, you don’t feel very well, and you probably will go tosee the doctor after work. What would you say?（2）Do you think modern technology has affected the amount of business travel in recent years?05-c 谈成相对谈买卖（1）What’s your favorite sport?（2）Do you think it’s better to send one person or a team of people on a sales trip?06 Quality 品质06-a 品质保证有制度（1）Suppose that you were late for work today. When you hurled into the office, your boss, David was waiting for you for some important documents. What would you say?（2）Would you like to take a group of student visitors on a tour of your company?06-b 品质分析要谨慎（1）Your friend, John, is a chain smoker. You know that smoking kills. How would you persuade to stop smoking?（2）What kinds of information about a company would not be suitable for a group of student visitors?06-c 品质优异或青睐（1）Your friend, Tom, and you are chatting with other people in a bar. It is very late and you feel very sleepy. However, youdon’t want to leave him alone there since he is not familiar with the place. How would you persuade him to go back with you（2）what is important when preparing to go away on a business trip?Informing colleagues and clientsDelegating essential tasks07 Payment 付款07-a 精打细算谈付款（1）Mr. Louis, from France, is thinking about importing some silk from your company. You are meeting with him for the second time in hope of an order. You know you should impress him more with promised quality and reasonable price. What would you say?（2）do you think magazines are a good way to keep staff informed? 07-b 分期付款好商量(1) It is two hours before you are due to off work, but you have toleave now because your mother suddenly falls ill. How would you ask for leave? Your boss is known for his harshness towards his employee(2) what is important when choosing an employee promotion?Length of serviceMotivationPerformance07-c 赊帐付款更划算（1）Your boss asks you to take a business trip to Suzhou and asks Xiaoyang, your colleague, to take a trip to Yangzhou, your hometown. You would to know whether you could exchange with Xiaoyang, as you would like to go home to see your mother who hasn’t been very well/ How would you put it to your boss?（2）What are the advantages to companies of inviting business students to visit their offices?08 Placing Orders 订货08-a 定单及时好商量（1）You are at a restaurant in London now. You want to have a meal.What do you want to say to the waiter?（2）What is important when meeting foreign clients for the first time?Foreign language skillsKnowledge of cultural difference08-b 灵活处理保定单(1)You are having a chat with Tony, one of your western colleagues,about your weekend plans and asking him if he is interested injoining you. What would you say?(2)What kind of support can companies give to area where they arelocated?08-c 长远合作最可贵（1）Mr. Adams is inviting you to a dinner at a famous restaurant.You know, however, you have to go to your good friend’s wedding. How do you respond to his invitation?（2）what is important when planning corporate hospitality?Guest listType of event09 Packing 包装09-a 包装条件算成本（1）You are introducing your company to your new colleague, Mr.David. You find that he has somehow misunderstood you.How would you rephrase your statement?（2）Do you think sales people should be allowed to take their families with them on foreign trips?09-b 包装变动要声明（1）You are in a bank, and you think the balance of your savings is not right. What would you say to the bank clerk?（2）What is important when writing a newspaper advertisement fora job vacancy?Description of the workExperience needed ba applicantsthe task09-c 再三叮嘱防出错（1）Your next door neighbor, Tom, often plays noisy music at night.You find it very disturbing and want to talk to him about it.What would you say?（2）What is important when buying products on the internet?Safe payment systemWide choices of productsQuick delivery10Insurance保险10-a 保险种类要清楚（1）You have something urgent to report to your boss, Mr. Davis.However, he is talking to some else in the office. What would you say?（2）Your boss, Mr.Davis, is telling you what to do while you are traveling to the State. You are not quite clear about what he is saying. Hoe would you ask for clarification?10-b 投保选择很关键（1）One of your colleagues is changing jobs. What would you say to him?（2）Apart from promotion, in what other ways might a company increase sales?10-c 承保范围细思量（1）What difficulties are you find with your English?（2）What is important when organizing job interviews?Time availableNumber of interviewsPreparing questions11Shipping 装船（1）Do you think the skills people learn in one company are always useful in another company?（2）What is important when considering a job in anther country?Length of contractFinancial advantages of the jobAvailability of language training11-b装运时间很关键（1）How important do you think it is to speak the language of the people you are selling to?（2）Do you think magazines for customers are a useful marketing tool?11-c 精打细算省运费（1）What special qualities do you think a good sales person needs?（2）what is important when designing a company website?type of information to includedifferent language versions12Claims 索赔12-a 索赔通知要及时(1) In what other ways could the company promote the brand?(2) What is important when aiming to increase staff productivity?Offering bonusesCreating a pleasant environment12-b 理智回应求补救（1）Do you think advertising always increase sales?（2）What makes an advertisement effective?12-c 承认失误平风波（1）Mr. Adams has caught a bad cold and has a fever, so you go to his flat and suggest him go to see doctor at once. What would you say to him?（2）what is important when trying to attact new staff?Competitive wagesCompany reputationUNIT3 接听电话商贸英语01 入门句型（1）（1）Y our friend has just had a baby. You go to the hospital to see her. What do you say?（2）W hat is important when considering a career change?Further study or trainingOpportunities for future promotion02 入门句型（2）（1）W hat would you like to live?（2）T he manufacturing company you work for wants to improve contacts with a local business college. Talk forabout two minutes about some of the ways the companycould help the college and decide which two are best.Pay college fees for some studentsProvide work experience for studentsGive regular presentations at collegeGive guided tours of the company03 留言（1）Y ou have just spilled some coffee on a foreigner in a coffee shop. What would you say to him or her?（2）T he company you work for is going to send one employee to an English-speaking country for one monthon a sales trip. Talk together for about two minutesabout three of the employees and which one would bebest.Time with companyForeign LanguagesSales ExperiencePersonal Qualities04 难以通话（1）Y ou have just been given a promotion at work. How would you thank your boss?(2)The company you work for has invited a group of business students to spend a day in company. Talk about some of the things the company could arrange for the students and decide which three would be most useful.Tour of administration officesVisit to IT departmentLunch with personal managerVisit to production departmentMeetings with individual employees05 打错电话（1）Y our foreign friend Alice would like you to travel to Shanghai together on the weekend, but you have an important meeting to attend on Saturday morning. What would you say to her?(2)The company you work for wants to launch an advertisingcampaign to increase the sales of brand of sports shoes. Talk about some of the ways to advertise the product.06海外电话（1）Your colleague, John, has borrowed a very expensive book from you and when he returned it, it was in very poor condition with some pages missing. What would you say to him?(3)What problems do you think there could be when saling productsin another country?07长途电话（1）Y our colleague, Mr. Cook, is an American who has an eight-year-old child in America. One day he is very happy and shows you a picture of his little daughter. What would you say?(2) Do you think advertising always increase sales?08 问候和邀请(1)In a library reading room, most of the people are reading quietly; but a couple of girls keep talking and laughing among themselves. How would you express your annoyance?(2)What special qualities do you think a good sales person needs?09 深夜电话(1)You are about to leave home in hurry to catch a train, when oneof your former classmates calls from another city, what would you say to him or her?(2)Do you think there are advantages to a company in havingcontacts with a local college?10 致歉的电话（1）Y ou will take a 7-day holiday next week, but you cannot take your pet dog with you. How would you ask your friend for help? (2) You company is organizing a conference for sales managers working in its offices around the world.You have been asked to help plan the conference, discuss the situation and decide:What information you will need to send to sales managers before the conference.What activities you could organize to help people to get to know each other better.11 取消定位(1)How do you practice your oral English?(2)Your company has been asked to deliver a series of one-dayseminars to a group of business students to help them prepare for working in a large company. You have been asked to help with planning the seminars, discuss the situation and decide:What kinds of information it would be useful to know about the students?What the most useful topics would be.12要求饭店服务(1) What kind of weather do you like?(2) Your company is planning to introduce an internal magazine to keep staff informed of company developments. You have been asked to help plan the staff magazine.What type of information to include in the magazine?What type of staff should contribute to magazine?13叫出租车(1) You go to see Sam, your colleague, in hospital. He asks if it is too much for you to take over his work in the office. What would you say?(2)The company you work for is concerned about the amount of time staff spend traveling to meetings in other braches of the company, and is looking at the alternatives.You have been asked to make recommendations about introducing video conferencing.What the company needs to know about the meetings that take places at present.What the advantages and disadvantages of video conferencing might be.14. 预约（1）(1)Do you like your present job? Why or why not?(2)Your company is entertaining a group of foreign clients for threedays, including one non-working day.You have been asked to plan a programme for the visit.What kids of activities would be suitable for the visit?What kinds of activities it would be useful to know about the clients before finalizing the programme?15 预约（2）（1）You are having a chat with Tony, one of your Western colleagues, about your weekend plans and asking him if he is interested in joining you. What would you say?(3)Your company is sending a small group of employees awaytogether for three days to encourage them to work as a team. You have been asked to help plan this programme.What practical arrangements the company needs to make before the trip?Which work and leisure activities would be suitable for group?How to evaluate the success of the trip?16 投诉（1）Do you like traditional Chinese operas? Why or why not? （2）Y our company is planning to offer 30 hours of English language training to employees. You have been asked to help with the planning and organization of the training.How to encourage employees to take part in the training?What kind of schedule would be suitable for the training?17处理紧急事故(1)You are in an interview for a position of interpreter in aninternational company. How would you impress the interviewers?(2)The manufacturing company you work for has decided to offer atwo-week experience programme for a small group of students from a local college. You have been asked to help with preparations for this programme.What kinds of work experience the company might offer?How the participants should be selected.UNIT4 国际商务礼仪01 迎接买家的准备(1) Describe a boss who has greatly influenced you in your vocation?(2) Do you think businessman have enough time to relax themselves? And why?02 初次会见一个有潜力的客户（1）Do you think businessman have enough time to relax themselves? And why?（2）What qualities are required of a good businessman?03 正式的见面介绍和礼仪(1) Is there anything you don’t like about your work?(2) What are some of your responsbilitites? I mean, what does your job invovle?04 宴请客户（1）Deligating work to others, which is more important?Clear in organizationChoose of person fro the task（2）Operating in competitive market, which is more important?Product priceAdvertising05 会议筹备（1）Choosing a personal assistant, which is more important?Job needed skillsPersonal quality（2）Deciding to sell product on internet, which is more important?Security for customerDescribing system06 商业午餐（1）Choosing a place to hold a training, which is more important?Equipment availableLocation（2）Choosing a business qualification to take, which is more important?Length of courseCost07 打高尔夫（1）Dealing with customer’s inquiry, which is more important?Product knowledgePoliteness（2）Maintaining stock levels, which is more important?Accurate recordsEfficient storage system08 在家宴客（1）Setting up a production plant in another country, which is more important?CostLabor supply（2）Trying to attract new staff, which is more important?Company reputationCompetitive wages09 取消会议（1）Preparing for a negotiation with a customer, which is more important?Getting a accurate information in activeChoosing where to meet（2）Selecting staff for sales dept, which is more important?Communicate skillsAppearance10 提出辞呈（1）Deciding whether to increase price, which is more important?Strength of brandMarket condition（2）Charging a meeting, which is more important?PreparationKeeping the time11 祝贺初为人父（1）Selecting employee for further training, which is more important?Contribute to the companyPrecious training（2）Setting a budget for setting a new product, which is more important?Predicted salesQuality of product12 带领新进下属（1）Preparing for a negotiation with a customer, which is more important?Getting a accurate information in activeChoosing where to meet（2）Selecting staff for sales dept, which is more important?Communicate skillsAppearanceUNIT 5 参加国际商展01 飞机上攀谈The clothing retailer you work for is considering whether to sell their product by mail（1）What advantage for the company would be ？（2）What company need to consider before setting up?02 住进旅馆Your company is organizing a conference for the sales mangers working in its office around the world（1）What information you will need to send the sales manager before the conference？（2）What activities you could organize to help people to get know each other better?03 在展览会场找自己的摊位You company is planning to introduce an internal magazine to keep staff informed of company developments(1)What type of information to include in the magazine?(2)Which types of staff should contribute to the magazine?04 开幕酒会You work for a group of sport and leisure clubs which opened two years ago. The business is growing more slowly than expected （1）what the reasons for the slow growth might be?（2） How the clubs might be marketed?05 寻求帮助Your company allow a group of students to visit your company , you are asked to prepare one-day visit.(1)What types of activities would be most suitable?(2)What types of staff the students should be talked to?06 招呼上门的客户The retail company is planning to open a new branch.(1)What the company should consider when choosing a site?(2)Where it would be best to advertise the opening of the new store?07 造访竞争对手Your company want to reduce business trip aboard（1）How the total number of business trips might be reduced? （2）How the cost of some trips might be reduced?08 小餐部用餐Companies admit some employees work at home instead work in the office?(1)why staff might prefer working in this way?(2) What the advantage for the company might be?09 旅馆中做生意What is important when delegating work to others?* Clear instructions* Choice of person for the task10 研讨会后各抒己见What is important when designing a company website?* Type of information to include* Different language versions11 推销试用订单What is important when Planning corporate hospitality * Guest list* Type of event12 亲自拜访有潜力的买家What is important when writing a newspaper advertisement fora job vacancy* Description of the work* Experience needed by applicants。

Unit 5 EmploymentPart I Business V ocabularyDirections:There are 10 incomplete sentences in this part. For each sentence there are four choices marked A, B, C and D. Choose the ONE that best completes the sentence. Then mark the corresponding letter on the Answer Sheet with a single line through the center. This part totals 20 points, two points for each sentence.1 Intelligence levels decline _____B_______, but change little over their working life.A honestlyB modestlyC rarelyD sharply2 Most people like to think that personality can change, particularly the more _______C_________ features such as anxiety, low esteem, impulsiveness or a lack of emotional warmth.A positiveB activeC negativeD passive3 People can be groomed for a job. Just as politicians are carefully _____B_________ through dress, hairstyle and speech specialists, so people can be sent on training courses, diplomas or experimental weekends.A repackedB repackagedC refinedD reset4 However, his employer told him that he must not come to work in a collar and tie to dive his 17-tonne lorry. If he did so, he faced the A .A sackB bagC packD package5 They wanted him to _______D_______ the company’s new image of casual clothing such as T-shirts or sweat shirts.A agree toB comply toC follow toD conform to6 His employer, Mr Yamago, believed that behavior like Mr Nishiura’s _______C_________ company discipline and corrupted morale.A undertookB underlinedC underminedD damaged7 When you enter a company, you_____B_______ your human rights.A sign onB sign awayC sign forD sign in8 Mr Nishiura is going to sue his employer for unfair _____C___________.A employmentB unemploymentC dismissalD job title9 There are always several fitness instructors _______A__________ to advise people and provide them with personalized fitness programmes.A on handB in handC by handD hand in hand10 The clubs aim to _______B_________ people of all ages and income groups.A attract toB appeal toC conform toD respond to11 The carrying vessel departed from Shanghai on February 28 and is _____D____in San Francisco on March 12.A because ofB becauseC due toD due12 We are pleased to advise you that the 500 dozen blouses under the above order_____B____ loaded onto the M.V. “Evergreen〞on March 28,A areB wereC isD was13 We are now enclosing our commercial invoices in triplicate ____C______US$12,000.A ofB atC forD by14 This sum is payable by irrevocable letter of credit confirmed _____B_____ anAmerican bank.A inB withC underD on15 If you have any queries, please ______D_______ us.A contact withB to contact withC to contactD contact16Since the transaction is made _____C____ CIF basis, you are to ship the goods.A atB byC onD in17 In our letter of May 5, we made ____D____ clear that shipment is to be effected inJune.A youB themC thatD it18 Please make every effort to get the goods ____C_____ immediately.A to dispatchB dispatchingC dispatchedD dispatch19 We have shipped your order on board M/V, which sails _B__ your port tomorrow.A atB forC toD from20 After inspection, we found five cartons ______A________.A damagedB to damageC damagingD damagePart II Phrase TranslationDirections:Directions: There are 20 Chinese phrases in this part. You are required totranslate them into English and write down your translation on the Answer Sheet. This part totals 20 points, one point for each phrase.1星座 astrological sign2家庭背景 family background3婚姻状况 marital status4血型 blood type5缺勤记录 absentee record6智力水平 intelligence level7新闻发言人 press officer8新闻发布 press release9年度报告 annual report10公司宣传资料 company literature11着装要求 dress code12营销部 marketing department13人权 human rights14不公平解雇 unfair dismissal15年终奖金 end-of-year bonus16职工流失率 staff turnover17社交活动 social activity18以客户为中心的文化 customer-oriented culture19业绩记录 track record20商机 business opportunityPart III Sentence TranslationDirections: There are 10 sentences in this part. You are required to translate them into Chinese and write down your translation on the Answer Sheet. This part totals 20 points, two points for each sentence.1. Most people like to think that personality can change,particularly the more negative features such as anxiety, low esteem, impulsiveness or a lack of emotional warmth.大多数人认为性格是可以改变的，特别是像焦虑，缺乏自尊，冲动或感情上缺乏温暖这样更负面的特征。

了解公司Mr. Smith & Miss LiuMr. Smith：Can you tell me something about your company?Miss Liu：Yes, our company was set up in 1980. it’s now one of the biggest manufacturers of medicine within the country. And we have offices in every major city. We deal in a wide range of related products. The output value reached one hundred million Yuan last year, that is, about 13 million in US dollar.Mr. Smith：Great. How many employees do you have?Miss Liu：About 2500 in the factory and 600 in the office.Mr. Smith：What is your market share?Miss Liu：We now have 25% of the market. We will get more next year as our new production line is put into operation.Mr. Smith：what’s you main products?Miss Liu：To answer this question, I’d like to introduce product department manager Miss Wu, she will give you some details.介绍产品Mr. Smith& Miss WuMiss Wu: Here are some booklets of the Garnon word-processor.Mr. Smith: They are really well illustrated.Miss Wu: Yes, they are. But we think a demonstration will give you more ideas of its efficiency.Mr. Smith: Are we going to see the machine in action?Miss Wu: Exactly. Now I will give you a demonstration of the machine in action. Mr. Smith: I can hardly believe it! Miss Liu, can you do it again?Miss Wu: Ok, no problem. As you have probably noticed that the cases of these models are made of plastics, which means they are light in weight and low in cost, thus low in prices.Mr. Smith: Yeah, you’ve got a point there. Well, Miss Wu, can you show our purchase manager Mr. Max to your factory?Miss Wu: Sure, Miss. Zhang will show him around.参观工厂Mr. Max& Miss. ZhangMr. Max: This is a quite new industry, quite modern as well.Miss. Zhang: Yes, we have new buildings, new equipment and new products. All our employees graduated from colleges or universities, and our factory was computerized years ago, when it was founded.Mr. Max: It’s really amazing!Miss. Zhang: Our output and profit have all the time been on the increase. You see, much of our efforts and funds are focused on the development of high-tech products. For example, we had a technical transfer last year and now we are turning out an excellent material. You will see it soon.Mr. Max: It looks like leather.Miss. Zhang: It has the same strength and quality as leather, but is less than a quarter of the cost.Mr. Max: Can I take a sample with me?Miss. Zhang: Go ahead, please.Mr. Max: Your equipment is first-class, and the workers are really professional. Miss. Zhang: Thank you. You’re welcome to make any advice on our products. Mr. Max: I’m quite pleased with the quality of the samples in the showroom. I think I’ll have a word with my boss and persuade him to place a trial order with you. Miss. Zhang: That’s wonderful. And as you know, we can meet orders of any size. Mr. Max: I’m sure of that.。