商务英语邮件回复
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商业英语邮件格式范文(精选22篇)商业英语邮件格式范文第11篇At the beginning of the email 邮件开头Thanking your reader is a wonderful way of opening an email. It sets the right tone and makes the reader feel appreciated, which is particularly vital if you require future help from them.1、Thank you for contacting us. 谢谢您联系我们。
If someone writes to enquire about your pany’s services, begin your email with this sentence. Show your appreciation for their interest in working with your pany.2、Thank you for your prompt reply. 谢谢您的准时回复。
When a client or colleague replies to a previous email in a short amount of time, notice and acknowledge this. If the reply wasn’t quick, simply removing “prompt” will work, or, you can opt for, “Thank you for getting back to me.”3、Thank you for providing the requested information. 谢谢您提供我们需要的信息。
If you have asked someone for information, and they took the time to send it to you, use this sentence to demonstrate that you value what they’ve done.4、Thank you for all your assistance. 谢谢您的援助。
外企工作邮件常用商务英语外企工作邮件常用商务英语统统都在这里了,有需要的小伙伴们赶紧收下吧,同时别忘了关注网的商务英语栏目。
1. We look forward to your clarification.我们期待你的澄清。
2. Your prompt attention to this matter will be appreciated.您假设能立即关注此事,我们将非常感谢。
3. I would really appreciate meeting up if you can spare the time. Please let me know what suits you best.如果您能从百忙中抽出时间,我希望能与您见面,请让我知道您最适合的时间。
4. Please give us your preliminary thoughts about this.请让我知道您对这件事情初步的想法。
5. Would you please reply to this e-mail if you plan to attend?请您回信如果您方案参加?6. Please advise if you agree with this approach.请告知我们你是否同意这个方法。
7. Could you please let me know the status of this project?请通知我这个方案的进度?8. If possible, I hope to receive a copy of your proposal when it is finished.如果可能,当你完成提案,我希望你能发一份复本给我。
9. I would appreciate it very much if you would send me your reply by next Monday.如果能在下周一前收到您的答复,我将非常感谢。
商务英语邮件经典句型商务英语邮件经典句型引导语:下面店铺为大家整理了一些商务英语邮件经典句型,希望能帮助到大家。
一、Give feedback 意见反馈1. Please see comments below。
请看下面的评论。
2.My answers are in blue below。
我的回答已标蓝。
3.I add some comments to the document for your reference。
我就文档添加了一些备注,仅供参考。
二、Initiate a meeting 发起会议1.I would like to hold a meeting in the afternoon about our development planning for the project A。
今天下午我建议我们就A项目的发展计划开会讨论一下。
2.I suggest we have a call tonight at 9:30pm (China Time) with you and Brown. Please let me know if the time is okay for you and Ben。
我建议我们今晚九点半和Brown小聚一下,你和Ben有没有空?3.We’d like to have the meeting on Thu Oct 30. Same time。
十月三十号(周四),老时间,开会。
4.Let’s make a meeting next Monday at 5:30 PM SLC time。
下周一盐湖城时区下午五点半开会。
5.I want to talk to you over the phone regarding issues about report development and the XX project。
我想跟你电话讨论下报告进展和XXX项目的情况。
三、Seeking for more information/feedbacks/suggestions 咨询信息/反馈/建议1.Shall you have any problem accessing the folders, pleaselet me knows。
商务英语邮件回复格式范文全文共四篇示例,供读者参考第一篇示例:商务英语邮件是商务沟通中常见的一种方式,回复商务英语邮件也是工作中必不可少的环节。
一份规范、礼貌和有效的邮件回复可以展示您的专业素质和沟通能力,给发送方留下良好的印象。
一、邮件回复格式1. 邮件回复主题线:在邮件回复中,主题线是非常重要的一部分。
可以在原主题的基础上加上“Re:”或者“回复:”,这样发送方能够清晰地看出这是一封回复邮件。
2. 称呼语:在邮件回复中,要注意使用正确的称呼语。
一般情况下,可以直接使用对方的名字,比如“Dear John”,如果不知道对方姓名,可以使用“Dear Sir/Madam”。
3. 回复内容:在邮件中,要先表达感谢之情,然后逐条回复对方提出的问题或者意见。
要清晰、简洁地回复,避免重复,同时尽量用简单易懂的语言。
4. 结尾语:邮件回复要以礼貌的方式结束,可以附上自己的联系方式以便对方进一步联系。
结尾语可以是“Best regards”、“Sincerely”等。
5. 签名:在邮件回复的结尾,要附上自己的名字和公司职务,以展示自己的身份和专业性。
Dear John,Regarding the agenda for the meeting, I suggest that we focus on the key objectives and timelines for the project. It would be helpful to have a clear outline of our responsibilities and deliverables.Best regards,[Your Name][Your Position]以上是一个简单的商务英语邮件回复范文,可以根据具体情况做适当修改。
在回复邮件时,要注意礼貌、简洁、准确,这样可以有效地传达信息并建立良好的商务关系。
希望以上内容对您有所帮助,祝工作顺利!第二篇示例:商务英语邮件是商务活动中常见的一种沟通方式,在日常工作中我们经常会收到或发送商务英语邮件。
商务英语回复邮件英语商务邮件范文篇一:《商务英语邮件常用语及范文》65个商务邮件常用语(中英对照)1. If you’re any questions please let me know. 如有任何问题,请告诉我。
2.Please refer tentative schedule as follow: 请参照下面的暂定计划3. Please recheck your record and advise if you find any differences.4.We are following your instruction on the basis of your confirmation 我们在您确认的基础上按您的指示行事。
5.Hare are you doing 还好吧?6. Thanks in advance and best regards.7. Looking forward seeing you soon.8.If there is anything else I can help, please let me know.9.here`s why: 原因如下10.Please review, and let’s discuss how we should move forward. 请检讨,并让我们一起讨论我们应该怎样继续。
11.We would like to lock up this business. 我们想锁定这笔生意12.Once you respond to the above questions, we will decide which option we would like to pursue. 你们对上述问题回复后,我们会立即决定我们会选择哪个方案。
13.Thanks for your understanding. 谢谢您的谅解14.Also please let me know if you need any other information 另外,你们还需要其他信息吗?15.Will get back to you ASAP. 会尽快回复你!16.Let`s discuss this then 到时我们讨论下这个问题。
回复英文邮件万能句
回复英文邮件是商务沟通中非常重要的一部分。
一个恰当的回复可以展现你的专业素养和礼貌。
下面是一些常用的回复英文邮件的万能句,希望对你有所帮助。
1. 感谢你的来信。
2. 我很高兴收到你的来信。
3. 非常感谢你的耐心等待。
4. 我们已经收到你的邮件,会尽快处理。
5. 感谢你对此事的关注。
6. 请注意,我们已经采取了相应的行动。
7. 如果你有任何疑问,请随时与我联系。
8. 我们会尽快跟进并回复你的邮件。
9. 我们已经注意到你提到的问题,会尽快解决。
10. 谢谢你的合作。
希望以上句子可以帮助你更好地回复英文邮件,展现出你的专业素养和礼貌。
祝你顺利!。
商务英语电子邮件范文(汇总6篇)(经典版)编制人:__________________审核人:__________________审批人:__________________编制单位:__________________编制时间:____年____月____日序言下载提示:该文档是本店铺精心编制而成的,希望大家下载后,能够帮助大家解决实际问题。
文档下载后可定制修改,请根据实际需要进行调整和使用,谢谢!并且,本店铺为大家提供各种类型的经典范文,如工作总结、工作计划、合同协议、条据文书、策划方案、句子大全、作文大全、诗词歌赋、教案资料、其他范文等等,想了解不同范文格式和写法,敬请关注!Download tips: This document is carefully compiled by this editor. I hope that after you download it, it can help you solve practical problems. The document can be customized and modified after downloading, please adjust and use it according to actual needs, thank you!Moreover, our store provides various types of classic sample essays for everyone, such as work summaries, work plans, contract agreements, doctrinal documents, planning plans, complete sentences, complete compositions, poems, songs, teaching materials, and other sample essays. If you want to learn about different sample formats and writing methods, please stay tuned!商务英语电子邮件范文(汇总6篇)商务英语电子邮件范文第1篇Dear Mr.Li,I acknowledge receipt of your letter of March 22, 20XX,and I really appreciate your prompt attention to my request.I am a faithful consumer of your products, and your service has always been satisfying.I promise I will support you in the future.Yours sincerely,Mary亲爱的李先生:我收到了您20XX年3月22日的来信。
在回复商务英语邮件时,开头通常会表达对来信的感谢,以及对收到的信息和内容的简要回顾。
以下是一些常见的开头表达方式:1. "Thank you for your email."2. "I appreciate your prompt response."3. "Thank you for your detailed information."4. "I am glad to receive your email."接下来,你可以根据具体情况,对来信的内容进行简要的回顾和回应。
例如,如果对方在邮件中提出了一个问题或建议,你可以在开头部分进行回应。
如果对方提供了有用的信息,你可以表达感谢。
例如:"Thank you for your question. I will address it in detail in the body of my response."或者:"Thank you for the valuable information you provided. I will make sure to incorporate it into our plans."最后,你可以引入你邮件的主要内容,如你希望讨论的话题或你的回复内容。
例如:"In response to your query, I would like to discuss the possible solutions we can implement to address the issue."或者:"Based on your suggestions, we have made some changes to our plan. Please find the updated details below."记住,邮件的开头应该简洁明了,直接表达你的感谢和回应。
第1篇Dear [Recipient's Name],I hope this email finds you well. I am writing in response to your inquiry regarding the product information that you requested. I appreciate your interest in our products and would be more than happy to provide you with the details you need.Firstly, let me introduce myself. My name is [Your Name], and I am a [Your Position] at [Your Company]. We specialize in [Your Company's Main Business], and we strive to deliver high-quality products that meet the needs of our customers.Now, let's dive into the details of the product you are interested in. The product is called [Product Name], and it belongs to our [Product Category]. Here is a brief overview of the product:1. Product Description:[Product Name] is a [Product Type] designed to [Product Purpose]. It features [List key features and benefits]. This product is widely used in [Applications or Industries], and it has gained immense popularity among our customers due to its exceptional performance and reliability.2. Product Specifications:To provide you with a better understanding of the product, here are its key specifications:- Model: [Product Model]- Dimensions: [Length x Width x Height]- Weight: [Weight]- Color: [Available Colors]- Power Source: [Power Source]- Material: [Material Used]- Warranty: [Warranty Duration]3. Product Advantages:[Product Name] offers several advantages that set it apart from its competitors:- High Performance: Our product is designed to deliver [List performance benefits].- Durability: Made with high-quality materials, [Product Name] ensures long-lasting performance.- User-friendly: The product is easy to operate, even for beginners.- Eco-friendly: [Product Name] is designed with the environment in mind, using [List eco-friendly features].- Competitive Pricing: We offer [Product Name] at a competitive price, ensuring that you get the best value for your money.4. Ordering Process:If you are interested in purchasing [Product Name], please follow these steps:- Step 1: Visit our website at [Website URL] and navigate to the [Product Category] section.- Step 2: Select [Product Name] from the available options.- Step 3: Choose the desired specifications, color, and quantity.- Step 4: Add the product to your cart and proceed to checkout.- Step 5: Provide your shipping and billing information, and complete the purchase.5. Shipping and Delivery:We offer [List shipping options] to ensure that your order is delivered promptly and safely. The estimated delivery time is [Delivery Time],depending on your location. You will receive a tracking number via email once your order is shipped, allowing you to monitor its progress.6. Customer Support:At [Your Company], we prioritize customer satisfaction. Our dedicated customer support team is available to assist you with any inquiries or concerns you may have. You can reach us via email at [Customer Support Email], phone at [Customer Support Phone Number], or live chat on our website.7. Return Policy:We offer a [Return Policy Duration] return policy for all our products. If you are not satisfied with your purchase, you may return the product in its original condition within the specified duration. Please refer to our Return Policy for more details.I hope this information is helpful in addressing your inquiry. If you have any further questions or require additional assistance, please do not hesitate to contact us. We are committed to providing you with the best possible experience and ensuring that your needs are met.Thank you for considering [Your Company] as your preferred supplier. We look forward to serving you and providing you with high-quality products that exceed your expectations.Best regards,[Your Name][Your Position][Your Company][Contact Information]第2篇Dear [Recipient's Name],I hope this email finds you well. I am writing to respond to yourinquiry regarding our product pricing and delivery options. Thank youfor considering our products for your needs.First and foremost, I would like to express my sincere gratitude for reaching out to us. We value your interest and are committed toproviding you with the highest quality products and services. Without further ado, let's dive into the details of your inquiry.1. Product PricingWe understand that pricing is a crucial factor in your decision-making process. Therefore, we have carefully structured our pricing to offer competitive rates while ensuring the quality and value of our products. Below is a breakdown of our pricing structure:a. Base Price: Our base price is determined by the cost of raw materials, manufacturing, and other associated expenses. This price serves as the foundation for all our offerings.b. Quantity Discounts: We offer attractive quantity discounts for bulk orders. The more you purchase, the lower the unit cost becomes. Please refer to our price list for specific discounts applicable to different quantities.c. Customization: We understand that every customer has unique requirements. If you need any customization to our standard products, we will provide you with a separate quote based on the additional labor, materials, and time required.d. Shipping and Handling: Our prices do not include shipping andhandling charges. These costs will be calculated based on the weight, size, and delivery destination of your order. We will provide you withan estimated shipping cost once we have the necessary details.2. Delivery OptionsWe offer various delivery options to cater to different customer preferences and requirements. Here is a summary of our availabledelivery methods:a. Standard Delivery: This option is suitable for most customers. Wewill ship your order via standard shipping, which typically takes [X] to [X] business days depending on the delivery location.b. Express Delivery: If you require your order to be delivered as soonas possible, we offer express delivery services. This option will incur additional charges, but it will significantly reduce the delivery time.c. Pick-up: If you prefer, you can pick up your order from our warehouse. Please inform us of your preferred date and time, and we will ensureyour order is ready for pick-up.d. Drop-off: In certain cases, we may offer drop-off services at your specified location. This option is subject to availability andadditional charges.3. Payment TermsWe accept various payment methods to ensure your convenience. Here are the available payment options:a. Credit/Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.b. PayPal: PayPal is another convenient payment method we offer. Simply log in to your PayPal account and authorize the payment.c. Bank Transfer: For larger orders or bulk purchases, we offer bank transfer as a payment option. Please contact our finance department for specific account details.d. Letter of Credit: We can also accept letters of credit for international orders. Please discuss this option with our sales team for further details.4. Additional Informationa. Minimum Order Quantity: We have a minimum order quantity of [X] units for most of our products. If you require a smaller quantity, please let us know, and we will do our best to accommodate your request.b. Product Samples: We are more than happy to provide product samples upon request. Please contact our customer service team for further instructions.c. Technical Support: Our dedicated technical support team is available to assist you with any inquiries or concerns regarding our products. Please feel free to reach out to us at [contact information].d. Warranty: We offer a [X]-year warranty on all our products, subject to the terms and conditions outlined in our warranty policy. Pleaserefer to our website for more information.5. ConclusionIn conclusion, we are confident that our products, pricing, and delivery options will meet your requirements and exceed your expectations. We are committed to providing you with the highest quality products and services, and we are eager to establish a long-lasting business relationship with you.Please feel free to reach out to us if you have any further questions or concerns. Our team is available to assist you 24/7, and we will be more than happy to provide you with any additional information you may need.Thank you once again for considering our products. We look forward to hearing from you soon and assisting you with your needs.Best regards,[Your Name][Your Position][Your Company Name][Contact Information][Company Website]第3篇Dear [Recipient's Name],Thank you for your email dated [Date], in which you requested information about our [Product Name]. I appreciate your interest in our product and am delighted to provide you with the details you require.To begin with, let me give you a brief overview of [Product Name]. Our [Product Name] is a [describe the product's main purpose or function] that has been designed with the latest technology and innovative features to meet the needs of [target audience or market]. It is widely recognized for its [list one or two key benefits or selling points].Now, let me delve into the specifics of [Product Name] and answer your questions in detail.1. Product Specifications:- Dimensions: [Product dimensions (height, width, depth)]- Weight: [Product weight]- Color: [Available color options]- Material: [Product material]- Power Source: [Battery-operated, AC-powered, etc.]- Warranty: [Warranty period]2. Key Features:a. [Feature 1]: [Description of the first key feature, highlighting its benefits]b. [Feature 2]: [Description of the second key feature, emphasizing its advantages]c. [Feature 3]: [Description of the third key feature, explaining how it adds value to the product]3. Pricing:The retail price of [Product Name] is [price], which includes [list any included accessories or services]. However, we offer various promotionaldiscounts and packages to make it more affordable for our customers. Please refer to the following options:a. Discounted Price: [Discounted price, if applicable]b. Bundle Offer: [Description of the bundle offer, including other products or services]c. Subscription Plan: [Description of the subscription plan, if available]4. Availability:Our [Product Name] is currently available in [list the regions or countries where the product is available]. If you are located outside of these regions, please note that shipping costs may vary depending on your location.5. Ordering Process:To order [Product Name], please follow these simple steps:a. Visit our website at [website URL]b. Navigate to the "Shop" section and select [Product Name]c. Choose the desired configuration, color, and quantityd. Add the product to your cart and proceed to checkoute. Enter your shipping and billing informationf. Review your order and complete the purchase6. Customer Support:We take pride in providing excellent customer support to ensure your satisfaction. If you have any questions or concerns regarding [Product Name], please feel free to contact our customer support team at [customer support email] or [customer support phone number]. Our team is available [list the available support hours] to assist you.7. Return Policy:We understand that purchasing a product online can be a bit uncertain. Therefore, we offer a [return period] return policy for [Product Name]. If you are not satisfied with your purchase, you can return the product in its original condition and packaging within the specified return period for a full refund or exchange.In conclusion, [Product Name] is a high-quality product that offers [list one or two key benefits or selling points]. We believe it will meet your needs and exceed your expectations. If you have any further questions or require additional information, please do not hesitate to contact us.Once again, thank you for your interest in our product. We look forward to serving you and providing you with a seamless purchasing experience.Best regards,[Your Name][Your Position][Your Company Name][Contact Information]。
商务英语邮件中常用句型商务英语邮件中常用句型在外企工作,经常会需要用英文邮件跟同事和boss进行沟通,所以掌握一些高频实用的表达句型也就非常重要。
下面是商务英语邮件中常用句型,一起来学习下吧:第一次给不熟悉的同事写邮件:It's my pleasure to write to you. I am…很高兴写这封信给你。
我是……开会之后,跟同事写邮件:As discussed during the meeting, ...正如会议上所讨论的……对同事的回复表示感谢:Thanks for your reply. (Thanks for your prompt reply)谢谢你的回复。
(谢谢你的及时回复。
)告诉同事仅供参考:FYI (For your information) 或者For your reference仅供参考如果事情紧急,需请同事当天回复邮件:Could you please reply to me by EOD today?EOD=end of day你能在今天回复我吗?如果因故回复邮件较迟:Sorry for the delayed response. I've seen your mail but couldn't respond earlier due to...很抱歉这么晚才回复。
我之前看到了你的来信,但是没有早点回复您,因为……邮件中有附件时:1. Please kindly find attached/enclosed… 随函附上……2. Attached please find the most up-to-date information on…随函附上关于……的.最新讯息3. Please check the attached file for today’s meeting notes.请在附件中查收今天的会议记录。
感谢他人提供帮助 (正式说法):I would appreciate your help in this matter.非常感谢您在这件事情上给予的协助。
商务英语邮件回复初次开场白:It is my pleasure to write here for you.回复开场白:Further to our conversation earlier, .........As discussed over the phone, .......Thanks for you kind reply.Thank you for your inquiry/email.Thanks for your letter. It is my pleasure to receive your reply!Thanks for your mail of 日期............结尾:We will noted and many thanks!I hope everything with you is fine.Many thanks for your support.I hope you are well and in good health!FYI: for your information 仅供参考深盼贵公司及早回复(1) We hope to receive your favors at early date.(2) We hope to be favored with a reply with the least delay.(3) We await good news with patience.(4) We hope to receive a favorable reply per return mail.(5) We await the favor of your early (prompt) reply.(6) A prompt reply would greatly oblige us.(7) We trust you will favor us with an early (prompt) reply.(8) We trust that you will reply us immediately.(9) We should be obliged by your early (prompt) reply.(10) Will you please reply without delay what your wishes are in this matter?(11) Will you kindly inform us immediately what you wish usto do?(12) We request you to inform us of your decision by return of post.(13) We are waiting (anxious to receive) your early reply.(14) We should appreciate an early reply.(15) We thank you for the courtesy to your early attention.(16) We hope to receive your reply with the least possible delay.(17) Kindly reply at your earliest convenience.(18) Please send your reply by the earliest delivery.(19) Please send your reply by messenger.(20) Please reply immediately.(21) Please favor us with your reply as early as possible.(22) Please write to us by tonight's mail, without fail.(23) May we remind you that we are awaiting your early reply?(24) May we request the favor of your early reply?(25) A prompt reply would help us greatly.(26) A prompt reply will greatly oblige us.(27) Your prompt reply would be greatly appreciated.(28) Your prompt attention to this matter would be greatly esteemed.(29) We look forward to receiving your early reply.(30) As the matter is urgent, an early reply will reply.(31) We reply on receiving your reply by return of post.(32) We request you to accept our warmest thanks for the anticipated favor.(33) We thank you in advance for the anticipated favor.盼望以传真答复(1) We await your reply by fax.(2) Please fax reply to fax this morning.(3) We are anxiously awaiting your reply by fax.(4) Please arrange for your fax reply, or long distance call, to reach us before noon Monday.(5) Fax reply immediately.(6) Please acknowledge by fax the receipt of these instructions.(7) Please do not fail to fax your reply immediately on receipt of this letter.(8) Please fax your decision without delay as we have offers waiting.(9) Oblige us by replying by fax before noon tomorrow, as we have another offer.(10) Inform us by fax of your lowest quotations.(11) Fax in time for us to write you in reply by 7 pm mail.(12) Fax me from Osaka before noon stating your telephone number.(13) Kindly reply me by wire.承蒙贵公司重视, 感谢之至(1) Please accept our thanks for your usual kind attention.(2) Please accept our thanks for the trouble you have taken.(3) We are obliged to you for your kind attention in this matter.(4) We are greatly obliged for your trial order just received.(5) We wish to assure you of your appreciation of your courtesy in this matter.(6) We thank you for your order just received.(7) We thank you for the special care you have given to the matter.(8) We tender you our sincere thanks for your generous treatment of us in this affair.(9) Allow us to thank you for the kindness extended to us.(10) We are very sensible of your friendly services on our behalf,for which please accept our sincere thanks.回函迟误, 请见谅(1) Please excuse my late reply to your very friendly letter of March 1.(2) I hope you will forgive me for not having written you for so long.(3) I hope you will excuse me for not having replied to you until today.(4) I humbly apologize to you for my delay in answering your kind letter of May 5.(5) I have to (must) apologize you for not answering your letter in time.我们将随时为你服务(1) We assure you of our best services at all times.(2) We shall spare no efforts in endeavoring to be of service to you.(3) We shall be pleased to be of service to you at all times.为贵公司带来不便,特此致歉,并请原谅(1) We hope you will pardon us for troubling you.(2) We regret the trouble we are causing you.(3) I regret the trouble it caused you.(4) We trust you will excuse us for this inconvenience.(5) We wish to crave your kind forbearance for this trouble.(6) We solicit your forbearance for such an annoyance.(7) Kindly excuse me for troubling you in this matter.对此错误, 谨致歉意, 务请原谅(1) Please excuse this clerical error.(2) We tender you our apology for the inconvenience thiserror may have caused you.(3) We request you to accept our regret for the error of our clerk.(4) We greatly regret that we have caused you such an inconvenience.(5) We wish to express our regret for the annoyance this mistake has caused you.(6) We frankly admit we were at fault and we are anxious to repair the consequences.恳请贵公司支持惠顾(1) We solicit a continuance of your valued favors.(2) We solicit a continuance of your confidence and support.(3) We hope we may receive your further favors.(4) We hope to receive a continuance of your kind patronage.(5) We request you to favors us with a continuance of your kind support.(6) We solicit a continuance of your kind patronage.若有机会本公司也愿提供类似服务(1) It would give us great pleasure to render you a similar service should an opportunity occur.(2) We wish to reciprocate the goodwill.(3) We shall on a similar occasion be pleased to reciprocate.(4) We hope to be able to reciprocate your good offices on a similar occasion.(5) We are always ready to render you such of similar services.(6) We shall at all times be willing to reciprocate such of similar favors.(7) We shall be happy to have an opportunity of reciprocating to you on a similar occasion.1.Initiate a meeting 发起会议I would like to hold a meeting this afternoon about our development planning for project A.今天下午我将举行一个会议,就A项目的发展计划开会讨论一下。
商务英语回复客户邮件的常用技巧商务英语回复客户邮件的常用技巧导语:我们平时进行商务交流时,时常需要回复客户的邮件,下面是cnfla小编收集整理的一些回复邮件的范例,希望对您有帮助!C:Amy,我找了你一整天。
A:What is it?C:我有个关于电子邮件的问题。
每次我回信,都是点击Reply,保留原来的内容,然后把我的答复加上去。
A:That's not unusual.C:今天有个同事告诉我,说我不应该保留电子邮件里原来的内容。
可我不明白,如果删掉原来的'内容,她怎么能知道我在说些什么呢?A:She no doubt would have preferred that you take the time to paraphrase her message in the body of your reply.C:什么叫paraphrase啊?A:To paraphrase means to rephrase or restate what someone else has said or written.C:你能举个例子吗?比如说,她发电子邮件给我,问我星期三上午11点有没有时间开会讨论新产品。
A:In that case, instead of hitting "Reply" and responding, "Yes, I am available;" you should write, "Yes, I am available to meet on Wednesday at 11 AM to discuss the new product."C:就是把话说完整。
A:Yes. By restating her message, you have confirmed that you will be at the meeting on the right day at the right time.C:出于礼貌,我在回复电子邮件的时候,都应该把原信的核心内容重复一遍了?A:Yes, In that case you can delete the original at the bottom of your response.C:如果电子邮件的内容变了,用回复的功能,就不能保留原来的题目。
XX常用商务英语邮件回复模板随着全球经济一体化的开展,商务英语电子邮件的写作越来越受到重视。
收到邮件后,我们该怎么回复对方呢?下面是的一些商务英语邮件的回复信函模板,希望能帮到大家!Thank you for your email informing me to attend ①(会议名称).I am delighted to take this business trip.I’m writing to confirm that I will arrive in ②(出差地点) on ③(抵达时间). Please book ④(往返机票)for me. ⑤(其他相关事宜).I do hope that this business trip will be a great suess and be beneficial to our ⑥(市场推介).Thank you for your email inviting me to make a keynote speech at ① (演讲场地)②(演讲日期). I’d like to make a speech on the subject of ③(演讲主题).I look forward to meeting you at the seminar.Thank you so much for your kind invitation to ①(展销会名称).I feel so delighted to be invited. ②(展销会名称)will be held from ③(展销会开始时间) to ④(展销会完毕时间) ⑤(展销会举办地).I believe it will be a good opportunityfor us to meet ⑥(行业伙伴)and exchange ideas and information with them.I look forward to seeing you at the fair.We are really sorry for the ① (产品所出现的问题)of the goods. ② (证明材料)states clearly that ③(货物实际情况描述).There is no denying the fact t hat the goods ④(货物出现问题的原因).Therefore, you should ask ⑤ (提出索赔的机构名称)for pensation. However, to pensate you to a certain extent for the trouble, we will grant you ⑥(补救措施)for your next purchase. We expect to ⑦ (期待事宜) in the future.Again, we are terribly sorry for your loss.We have received your email of ① (对方邮件日期),and we regret to know that the short delivery of ② (货物短缺数量) of shipment against the order ③ (订单编号).We are quite sorry for ④ (致歉事宜).After check, we found that ⑤ (说明原因).However, we have already ⑥ (采取的补救措施).The related officials confirmed that ⑦ (应补运货物) will reach your port ⑧(应补运货物预计到达的日期).We deeply apologize for the inconvenience that caused to you.After receiving your email, we attached this matter our closer attention. As it has never happened before, we check every step of this process with awareness.After a careful check-up by our staff, we found that ① (弄错产品的原因).As a result, the purchases with ② (发货错误)are not in order. Therefore, please ③ (补救措施)and we will be in charge of all the related expenses.Besides, we have sent the right ones ④ (发送方式及日期).If this works smoothly, they will reach you in ⑤ (预计到达的日期或期限).We have taken all necessary actions to guarantee ⑥(弥补措施).We apologize for any inconvenience.We acknowledge the receipt of your email. We deeply regret that the goods on arrival of s/s ① (船名)are damaged by ② (产品损坏的原因).After serious inspection, we are giving you description of the damaged shipment. The contents were ③ (货物受损情况),which is our responsibility. Therefore, we will take the responsibility for ④(我方应付的责任),and will pensate you by ⑤ (赔偿金额)in aordance with the contract. Please email us if you receive the check. Please aept our apology or any inconvenience caused to you.We will take any necessary actions to ensure this kind of thing will never happen again.Thank you for your email. After careful check, we found that there was indeed a big mistake in ①(出错的地方).It is ②(出错的原因).We are deeply sorry for the error that we did not abide by③(不符的地方).We hope you could understand that we did not make such mistake in purpose.Thank you for your efforts, which have been instrumental in effecting a settlement. We have already changed ④ (需修改的地方).The total amount is ⑤(货款金额).Sorry for any inconvenience brought to your pany.。
商务英语邮件回复范文今天给大家带来的是关于一些商务信函的常用语,希望可以给一些商务职场上的同学们还有参加BEC商务英语考试的同学们带来帮助。
敬上谨致问候Yours(very)truly,*用于商业Sincerely[sn'sl]Sincerely yours,*稍带亲近的感觉,用于商务信函或给朋友的信中。
Cordially[kdli]*稍带亲近的感觉,用于商务信函或给朋友的信中。
My best regards,*带有个人的语感,用在给朋友写信时。
With best regards,带有个人的语感,用在给朋友写信时。
The very best to you,*带有个人的语感,用在给朋友写信时。
Best wishes,*带有个人的语感,用在给朋友写信时。
表示谢意谢谢您提醒我们注意此事。
Thank you for calling this matter to our attention*call somebody ' s attention“促使、注意”, 该句多用于受到抱怨时.非常感谢您给予我们的合作。
Thank you very much for your cooperation谢谢您提供给我们这样服务的机会。
Thank you for the opportunity to be of service我们感谢能有这样的机会去...We appreciate this opportunity to...Thank you for this opportunity to...很高兴和你们保持贸易关系。
It is always a pleasure doing business with you. It is always a pleasure serving you.It is always a pleasure to serve you.表示歉意请接受我们诚挚的歉意。
Please aept our sincere apologies.*最后再一次重申,表达自己的歉意。
商务英语邮件常用对话对话1:A: Good morning. This is Lisa from ABC Company. May I speak to Mr. Johnson, please?B: Good morning, Lisa. This is Mr. Johnson speaking. How can I help you?A: I'm calling to follow up on the proposal we sent you last week. Have you had a chance to review it?B: Yes, I did. It looks very promising. I have a few questions before we proceed.A: Of course, I'm happy to answer any questions you may have. B: Thank you. Could you provide more details about the pricing and delivery schedule?A: Certainly. Let me give you a breakdown of the prices and the estimated delivery dates for each item.B: That would be great. I also wanted to discuss the possibility of customizing some of the products to fit our specific needs.A: That's definitely possible. We can work with you to tailor the products to your requirements.B: Perfect. I will discuss this further with my team and get back to you with a decision soon.A: Great. I'm looking forward to hearing from you. Please feel free to reach out if you have any more questions.B: Thank you, Lisa. I appreciate your assistance. Goodbye for now. A: You're welcome, Mr. Johnson. Have a great day. Goodbye.对话2:A: Hello, this is Mark from XYZ Corporation. I'm calling to inquire about the availability of a meeting room for next Monday.B: Good morning, Mark. This is Sarah from the reception. Let me check the schedule for you.A: Thank you, Sarah. I appreciate it.B: I'm sorry, but all the meeting rooms are currently booked for next Monday. Is there any other day that works for you?A: Unfortunately, Monday is the only day that all the attendees are available. Can you check if there are any cancellations?B: Sure, I can place you on the waiting list in case there are any cancellations. Can I have your contact information?A: Yes, my phone number is 123-456-7890 and my email address ******************.B: Thank you, Mark. I will inform you immediately if there are any changes in the availability of the meeting rooms.A: I appreciate your help, Sarah. Please let me know as soon as possible. Thank you.B: You're welcome, Mark. I will do my best. Have a great day. Goodbye.对话3:A: Hi Peter, I hope you're doing well. I wanted to discuss the progress of the project we're working on.B: Hi Mary, I'm doing well. I'm glad you reached out. How are things going with the project?A: Overall, things are going smoothly. However, we have encountered a few challenges that need to be addressed.B: I see. What kind of challenges are you facing?A: One of the challenges is the timeline. We are behind schedule due to unexpected delays from our suppliers.B: I understand the importance of meeting deadlines. Have you communicated with the suppliers about the delays?A: Yes, we have. They assured us that they are working to resolve the issues as soon as possible.B: That's good to hear. Did you consider any alternative solutions to overcome the delays?A: Yes, we're exploring possible options to expedite the process or find alternative suppliers if necessary.B: That sounds like a proactive approach. Let's schedule a meeting to discuss this further and find a solution together.A: That's a good idea. What time works for you?B: How about next Tuesday at 2 pm? Will that work for you?A: Yes, that works for me. I will see you then. Thank you, Peter. B: You're welcome, Mary. I'm confident we'll find a solution. See you next Tuesday. Goodbye.。
商务英语写作供应商回复商务信函十大类型10种典范商务信函介绍一.“简约”型in before email attached ,including the xxx picture.(看,简约至此,称谓,落款全省了.高!但若发至的不是个人邮箱,恐怕对方也就收不到了.于是不得不连名带姓的重发一次,看来这时间也不一定真能节省下来.)二.“精确”型Thanks for your mail. As for the copy of CE and SAA, I will fax them to you within these two days.(“within two days”? fax是及时性的动词,你是说你要花上两天的时间去传真?这样的话,我就不得不在传真机跟前不吃不喝地干等两天?拜托,如果不能确定具定传真时间,就请说“I’ll advise you the exact fax time once confirmation”)三.“大张旗鼓”型Per your information, you would like us to quote you the prices as below. Pls kindly check. Thanks. XXXNow we would like to introduce our company to you.Our company XXX Founded in the year 1999. It’s headquarters at the foot of beautiful XXX Mountain. Which called“the lung of Guang Zhou, also close to the south gate Shenzhen city” . We specialize in manufacturing all kinds of XXX. Now factories we own covering an area of XXX㎡, more than XXX workers, a most professional team consisting of technicans and sales. After 5 years hard working.our company has developed into a large corporation, integrated with XXX , manufacturing processing and trading. Since the first day of establishment. We insist in this creed“XXX” led by customers’s requirement, based on quality, ruled with ISO9001:2000, following fashions. We take it as our goal to build famous brand. Products bearing “XXX”are sold all over the world , such as America, Europe, Southeast Asia and Middle East, etc.(老兄,我要求的只是你的几个产品的报价而已,您不至于把你们整个网页上的东东都COPY给我看吧?再说了,我若对你们公司一无所知的话,又怎能找你们报价?如果想我们了解多点,给我一个网址就可以了.我会找机会上去看看,但现在我有十几个email 等着复,我还有一大堆的报价要整理,我的水倒好了都没有来得及喝一口,你让我现在去听你们的口号?)四.自做聪明型Thanks for your Email. But I would like to know yourcustomers’ opinion at first. How about their target prices?(到底是你的智商有问题,还是我的智商有问题?我不知道你的其它客户是否会在你第一次报价之后就告诉你目标价,但我肯定是要让你失望的啦,因为Iam not as stupid as you think.)五.翻脸无情型I have deleted a lot of email last week to save hard disk space. I will ask xxx to check that for you tomorrow morning, is that ok?(不会吧,这茶是否凉得也太早了一点?我们的单你们还在做着,现在就把我的邮件给全部删了?看来我们的事在您眼中是无足轻重呀).六.“画蛇添足”型Orders are now coming in every day, so we have attached our amended price list in which you can fill in the quantity you want to order. It will automatically calculate the total cbm & amount for your order.(哇!听上去,你们的订单每天都如雪片般飞来,你们一定忙死了,连询价都要“自给自足”,再说我们的单量不见得很大,看来你们也不会太重视,还是找别家吧)七.“云里雾里”型can you send me the photo?(天哪,我的眼睛是不是看错了?我要的是你的产品呀,看,我清楚的列出了我所要的产品编号,这也是你们提供的编号,怎么反倒向我要你们自己产品的图片?Are you kidding with me?)八.“口不遮掩”型the switch we can’t revised, we shipped many goods to our customer like this. Please note!(喂,你们其它的客户能接受的不一定我的客户就可以接受,你是不是想对我说“同样的产品我们销售给其它的客户都没有异议,所以你们最好闭嘴.)九.“你急他不急”型I will check with my engineer with the old samples, and find out how to solve the problem that you mentioned on the mail, in order to send the best samples to you.(你们手上难道就没有合格的样品可以先寄了?我没有时间等你去研究,我现在急要的是合格样品寄给客户不是你的研究报告.) 十.“敷衍了事”型Thanks for your e-mail.We will send the samples to you asap.(这个as soon as possible到底是什么时候?我到底可不可以在要求的日期前收到你们的样品?)。
商务英语邮件怎么回一:称呼这里包涵名字和头衔。
姓名:商务英语邮件回复很容易在对方姓名的拼写上犯错误;如果是英文邮件,尤其是注意对方的名字。
务必养成一个好习惯,名字不要直接写。
如果是回复别人的邮件,将名字直接从对方的签名栏里面粘出来。
如果回复邮件,或签名栏里没有,将别人的地址先放上,在名字直接从对方的地址栏里面粘出来,再去掉不要的部分(如:邮件地址符号等);最后在进行一遍核对。
二:主题商务英语邮件回复标题是邮件主要内容的浓缩,是读者浏览信箱时决定是否阅读该邮件的依据。
简洁明了的主题内容可起到索引的作用,便于收件者以后在大量的邮件中查出相关的邮件。
邮件标题选择的合适与否将影响到读者处理信件的效率。
因此,为了保证收信人能及时阅读邮件,邮件的标题不仅要引人注目,而且应该简洁明了、言简意赅、浓缩内容。
例如:写一个取消明天会议的邮件。
主题写成:News about the meeting,不够明确,可以改为:Tomorrows meeting canceled.三:正文内容直奔主题商务英语邮件回复不必须要过多的寒暄,恰当的称呼和招呼之后就可直接进入主题。
第一句说明邮件的目的,比如: Id like to discuss the meeting preparation with you. 说明邮件的目的是商讨会议准备,接下去再展开具体内容。
商务邮件也不宜过长,阐述清楚即可,不必须要过多修饰。
四:明确收件人收件人和抄送人哪些该是收件人,哪些该是抄送人,这个心里首先要有谱;如果涉及人物太多,要事先将收件人和抄送人名单列在一张纸上,再一个一个添加;要充分利用客户端的地址本功能,以免写错地址;这里最容易出现的错误是:在自己以前发的邮件上回复时,点击"全部回复',而〔电脑〕系统没有辨析功能,就成了自己是"收件人',别的人成了"抄送人';所以要注意核对这点;(2) 在要把某个"抄送人'移到"收件人'当中时,使用"剪切'"粘贴'功能,由于疏忽先剪切了后,又忘了粘贴,造成收件人少了一个;所以,作这类移动时,不要用"剪切'"粘贴'功能,最好用鼠标直接拖拽。
初次开场白:It is my pleasure to write here for you.回复开场白:Further to our conversation earlier, .........As discussed over the phone, .......Thanks for you kind reply.Thank you for your inquiry/email.Thanks for your letter. It is my pleasure to receive your reply!Thanks for your mail of 日期............结尾:We will noted and many thanks!I hope everything with you is fine.Many thanks for your support.I hope you are well and in good health!FYI: for your information 仅供参考深盼贵公司及早回复(1) We hope to receive your favors at early date.(2) We hope to be favored with a reply with the least delay.(3) We await good news with patience.(4) We hope to receive a favorable reply per return mail.(5) We await the favor of your early (prompt) reply.(6) A prompt reply would greatly oblige us.(7) We trust you will favor us with an early (prompt) reply.(8) We trust that you will reply us immediately.(9) We should be obliged by your early (prompt) reply.(10) Will you please reply without delay what your wishes are in this matter?(11) Will you kindly inform us immediately what you wish us to do?(12) We request you to inform us of your decision by return of post.(13) We are waiting (anxious to receive) your early reply.(14) We should appreciate an early reply.(15) We thank you for the courtesy to your early attention.(16) We hope to receive your reply with the least possible delay.(17) Kindly reply at your earliest convenience.(18) Please send your reply by the earliest delivery.(19) Please send your reply by messenger.(20) Please reply immediately.(21) Please favor us with your reply as early as possible.(22) Please write to us by tonight's mail, without fail.(23) May we remind you that we are awaiting your early reply?(24) May we request the favor of your early reply?(25) A prompt reply would help us greatly.(26) A prompt reply will greatly oblige us.(27) Your prompt reply would be greatly appreciated.(28) Your prompt attention to this matter would be greatly esteemed.(29) We look forward to receiving your early reply.(30) As the matter is urgent, an early reply will reply.(31) We reply on receiving your reply by return of post.(32) We request you to accept our warmest thanks for the anticipated favor.(33) We thank you in advance for the anticipated favor.盼望以传真答复(1) We await your reply by fax.(2) Please fax reply to fax this morning.(3) We are anxiously awaiting your reply by fax.(4) Please arrange for your fax reply, or long distance call, to reach us before noon Monday.(5) Fax reply immediately.(6) Please acknowledge by fax the receipt of these instructions.(7) Please do not fail to fax your reply immediately on receipt of this letter.(8) Please fax your decision without delay as we have offers waiting.(9) Oblige us by replying by fax before noon tomorrow, as we have another offer.(10) Inform us by fax of your lowest quotations.(11) Fax in time for us to write you in reply by 7 pm mail.(12) Fax me from Osaka before noon stating your telephone number.(13) Kindly reply me by wire.承蒙贵公司重视, 感谢之至(1) Please accept our thanks for your usual kind attention.(2) Please accept our thanks for the trouble you have taken.(3) We are obliged to you for your kind attention in this matter.(4) We are greatly obliged for your trial order just received.(5) We wish to assure you of your appreciation of your courtesy in this matter.(6) We thank you for your order just received.(7) We thank you for the special care you have given to the matter.(8) We tender you our sincere thanks for your generous treatment of us in this affair.(9) Allow us to thank you for the kindness extended to us.(10) We are very sensible of your friendly services on our behalf,for which please accept our sincere thanks.回函迟误, 请见谅(1) Please excuse my late reply to your very friendly letter of March 1.(2) I hope you will forgive me for not having written you for so long.(3) I hope you will excuse me for not having replied to you until today.(4) I humbly apologize to you for my delay in answering your kind letter of May 5.(5) I have to (must) apologize you for not answering your letter in time.我们将随时为你服务(1) We assure you of our best services at all times.(2) We shall spare no efforts in endeavoring to be of service to you.(3) We shall be pleased to be of service to you at all times.为贵公司带来不便,特此致歉,并请原谅(1) We hope you will pardon us for troubling you.(2) We regret the trouble we are causing you.(3) I regret the trouble it caused you.(4) We trust you will excuse us for this inconvenience.(5) We wish to crave your kind forbearance for this trouble.(6) We solicit your forbearance for such an annoyance.(7) Kindly excuse me for troubling you in this matter.对此错误, 谨致歉意, 务请原谅(1) Please excuse this clerical error.(2) We tender you our apology for the inconvenience this error may have caused you.(3) We request you to accept our regret for the error of our clerk.(4) We greatly regret that we have caused you such an inconvenience.(5) We wish to express our regret for the annoyance this mistake has caused you.(6) We frankly admit we were at fault and we are anxious to repair the consequences.恳请贵公司支持惠顾(1) We solicit a continuance of your valued favors.(2) We solicit a continuance of your confidence and support.(3) We hope we may receive your further favors.(4) We hope to receive a continuance of your kind patronage.(5) We request you to favors us with a continuance of your kind support.(6) We solicit a continuance of your kind patronage.若有机会本公司也愿提供类似服务(1) It would give us great pleasure to render you a similar service should an opportunity occur.(2) We wish to reciprocate the goodwill.(3) We shall on a similar occasion be pleased to reciprocate.(4) We hope to be able to reciprocate your good offices on a similar occasion.(5) We are always ready to render you such of similar services.(6) We shall at all times be willing to reciprocate such of similar favors.(7) We shall be happy to have an opportunity of reciprocating to you on a similar occasion.1.Initiate a meeting 发起会议I would like to hold a meeting this afternoon about our development planning for project A.今天下午我将举行一个会议,就A项目的发展计划开会讨论一下。