商务英语试卷

商务英语试卷一、单项选择题（共20分，每题2分）1. When you write a business letter, you should always____A. start with the greetingB. begin with the bodyC. end with the signatureD. write in a formal style2. In international business, ____ is the exchange of goods and services between countries.A. commercial transactionB. foreign tradeC. import and exportD. barter3. We____your offer of June 8 and confirm our acceptance.A. have receivedB. had receivedC. will receiveD. would receive4. If you____the contract, you____it.A. sign; acceptB. will sign; will acceptC. sign; will acceptD. will sign; accept5. The business hours of the store are____from 9:00 to 5:00 , but it is open on Sundays.A. regularB. ordinaryC. standardD. normal二、多项选择题（共20分，每题2分）1. The company has____products on the market.A. launchedB. floatedC. introducedD. propagated2. We____your payment on account and will pay the balance on delivery.A. acknowledgeB. acceptC. receiveD. adopt3. They____to sign the contract, but they haven't yet decided whether to accept it or not.A. committedB. agreedC. attendedD. intended4. We____the samples you sent and will let you know if we want to order more.A. appreciateB. favorC. admireD. fancy5. We____all the necessary arrangements for the business meeting and everything is ready now.A. madeB. have madeC. have been makingD. will make。

商务英语试题及答案大全一、选择题1. Which of the following is not a common business practice?A. Negotiating contractsB. Attending business meetingsC. Playing video gamesD. Networking with professionals答案：C2. What is the most important aspect of business communication?A. Using technical jargonB. Being concise and clearC. Using humor extensivelyD. Speaking loudly答案：B3. In international business, what is the primary purpose of cultural awareness?A. To make jokes about other culturesB. To avoid misunderstandings and conflictsC. To criticize other culturesD. To show off one's own culture答案：B二、填空题4. When writing a business proposal, it is crucial to include a(n) ________ section that outlines the benefits of your product or service.答案：benefits5. In a business setting, it is polite to address someone as________ if you do not know their name or title.答案：sir/madam6. When conducting market research, it is important to gather ________ data to make informed decisions.答案：reliable三、阅读理解题Read the following passage and answer the questions.In today's global market, businesses are constantly lookingfor ways to expand their reach and increase their customer base. One effective strategy is to enter into partnershipswith companies in other countries. This not only opens up new markets but also allows for the sharing of resources and expertise. However, such partnerships require carefulplanning and negotiation to ensure that both parties benefit equally.7. What is one advantage of partnering with a foreign company? 答案：Opens up new markets8. What is necessary for a successful international partnership?答案：Careful planning and negotiation9. What should be the goal of such partnerships?答案：Ensuring that both parties benefit equally四、写作题10. Write a short email to a potential business partner, introducing your company and expressing interest in exploring a partnership.[Your Name][Your Position][Your Company Name][Your Contact Information]Dear [Recipient's Name],I hope this email finds you well. My name is [Your Name] and I am the [Your Position] at [Your Company Name]. We have been following your company's work in [specific field/industry] and are impressed by your achievements.We believe that a partnership between our two companies could be mutually beneficial. Our company specializes in [briefly describe your company's expertise], and we think that our strengths could complement yours in [specific areas of potential collaboration].We would like to propose a meeting to discuss this further. Please let us know if you are interested and available for a call or video conference at your earliest convenience.Looking forward to the possibility of working together.Best regards,[Your Name]答案：(写作题无固定答案，以上为参考模板)请注意，以上内容为示例性质，实际的商务英语试题及答案可能会根据具体的教学大纲和考试要求有所不同。

外贸商务英语试题及答案一、选择题（每题2分，共20分）1. Which of the following is NOT a typical payment term in international trade?A. FOBB. CIFC. DDPD. COD答案：D2. In international trade, what does "EXW" stand for?A. Ex WorksB. Free CarrierC. Cost and FreightD. Delivered Duty Paid答案：A3. What is the most common mode of transportation for international trade?A. AirB. SeaC. RoadD. Rail答案：B4. Which of the following is not a document required for exporting goods?A. Commercial InvoiceB. Packing ListC. Certificate of OriginD. Birth Certificate答案：D5. What is the primary function of a Letter of Credit in international trade?A. To guarantee paymentB. To provide insuranceC. To offer a discountD. To arrange transportation答案：A6. In which currency is the price of oil typically quoted in international markets?A. USDB. EURC. GBPD. JPY答案：A7. What is the meaning of "T/T" in international trade transactions?A. Telex TransferB. Trust TransferC. Trade TransferD. Telegraphic Transfer答案：D8. Which of the following is a type of non-tariff barrier to trade?A. QuotasB. Import dutiesC. SubsidiesD. Embargoes答案：A9. What is the term used to describe the process of adjusting prices to reflect changes in exchange rates?A. Price adjustmentB. Currency fluctuationC. Exchange rate adjustmentD. Price stabilization答案：C10. What does "MOQ" stand for in the context of international trade?A. Minimum Order QuantityB. Maximum Order QuantityC. Market Order QuantityD. Merchandise Order Quantity答案：A二、填空题（每题2分，共20分）1. The ________ is the document that proves the ownership of goods in international trade.答案：Bill of Lading2. When goods are sold on a ________ basis, the seller bears all costs and risks until the goods are delivered to the buyer.答案：DDP3. A ________ is a formal request from a buyer to a sellerfor a specific product or service.答案：Purchase Order4. The ________ is a document that provides details about the goods being exported, including their description, quantity, and price.答案：Commercial Invoice5. In international trade, a ________ is a document that certifies the origin of the goods.答案：Certificate of Origin6. The ________ is a document that lists the types and quantities of goods being shipped, often used for customs clearance.答案：Packing List7. A ________ is a type of insurance that covers the risk of loss or damage to goods during transportation.答案：Marine Insurance8. The ________ is a document that shows the terms and conditions agreed upon by the buyer and seller for the saleof goods.答案：Sales Contract9. In international trade, a ________ is a document thatlists the goods being transported, their weight, and other relevant details.答案：Manifest10. The ________ is a document that provides proof of the quality, quantity, and condition of the goods at the time of shipment.答案：Inspection Certificate三、简答题（每题10分，共40分）1. Explain the difference between FOB and CIF terms in international trade.答案：FOB (Free On Board) means the seller's responsibility ends once the goods are loaded onto the ship, while CIF (Cost, Insurance and Freight) includes the seller's responsibilityfor the cost of the goods, insurance, and freight until they reach the destination port.2. What are the advantages and disadvantages of using aLetter of Credit in international trade?答案：Advantages include security of payment for the seller and assurance of goods for the buyer. Disadvantages include higher bank fees and potential delays in payment due todocumentation issues.3. Describe the process of negotiating a contract in international trade.答案：The process includes initial contact, exchange of information, negotiation of terms, drafting the contract, legal review, and final signing by both parties.4. What are the main factors that influence the choice of transportation mode in international trade?答案：Factors include cost, speed, reliability, cargo type, distance, and infrastructure availability.四、案例分析题（每题20分，共20分）A company has received an order for 1000 units of a product, with the following terms: EXW, payment by T/T, and delivery within 30 days. The company needs。

《商务英语》考试试题及答案商务英语考试试题及答案商务英语考试（Business English Test，简称BET）是针对商务环境下英语语言能力的测试，涉及商务沟通、商务文化、商务礼仪等方面。

以下是BET的考试试题及答案，供读者参考。

一、选择题1、在商务场合中，下列哪个词汇属于更为正式的称呼？ A. guy B. sir C. mate D. boss 答案：B. sir2、在商务谈判中，下列哪个语句属于礼貌的表达方式？ A. No way B.I think so C. You're wrong D. It doesn't matter 答案：B. I think so3、在商务活动中，下列哪个行为符合商务礼仪？ A. 穿着休闲装参加谈判 B. 在会议上发表言论前先做笔记 C. 在商务场合频繁使用手机 D. 在商务宴请时点价格昂贵的菜品答案：B. 在会议上发表言论前先做笔记二、填空题4、在商务活动中，我们常常使用电子邮件进行沟通。

以下是一封商务邮件的示例： Dear [Name], I am writing to [purpose of email].If you have any questions or need more information, please [request]. Thank you. Best regards, [Your Name] 请问，在"[purpose of email]"处应填写什么内容？答案：填写邮件的目的，例如："invite you to a business meeting"（邀请您参加商务会议）等。

41、在商务谈判中，有时候会出现僵局。

以下是一个解决商务谈判僵局的示例： Person A: We cannot accept your price. It's too high. Person B: I understand your concern. We can offer a better discount if you purchase more items. 请问，Person B是如何解决谈判中的僵局？答案：Person B通过提供更多的优惠来打破谈判中的僵局，即提供更多的折扣给对方，以换取更多的购买量。

商务英语试卷及参考答案商务英语试卷一、选择题1、In business negotiations, which of the following is the most effective opening gambit? A. Aggressive posturing B. Passive concession C. Tactical maneuvering D. Bold assertion2、Which of the following is NOT an example of business etiquette?A. Dressing professionallyB. Handling emails appropriatelyC. Maintaining a positive attitude during meetingsD. Cursing in front of clients3、Which of the following best defines the concept of "soft skills" in business? A. Technical abilities related to a specific job B. Abilities to handle interpersonal relationships effectively C. Abilities to perform complex analytical tasks D. Abilities to manage and lead teams4、In a meeting, a colleague starts a tirade about a supplier who has disappointed them. The best way to handle this situation is to: A. Interrupt and redirect the conversation B. Agree with the colleague and pile on the criticism C. Listen patiently andevaluate the supplier's performance yourself D. Remain silent and avoid getting involved5、Which of the following best represents the concept of "win-win" in business? A. A situation where one party benefits more than the other B. A situation where both parties benefit equally C. A situation where neither party benefits D. A situation where both parties benefit as a result of conflict二、简答题6、Please explain the concept of "bartering" and provide a real-life example.61、How can businesses use social media effectively to promote their products or services?611、Describe a challenging business situation you have faced and how you overcame it.6111、What are the primary goals of a business letter? Provide an example of a well-written business letter.61111、What are some common mistakes made in business emails and how can they be avoided?参考答案一、选择题1、正确答案是C. Tactical maneuvering。

商务英语自考试题及答案一、选择题（每题2分，共20分）1. The term "B2B" stands for ________.A. Business to BusinessB. Business to ConsumerC. Consumer to ConsumerD. Consumer to Business答案：A2. In international trade, "FOB" refers to ________.A. Free on BoardB. Free of BoardC. Freight on BoardD. Freight of Board答案：A3. The abbreviation "CEO" stands for ________.A. Chief Executive OfficerB. Chief Executive OfficerC. Chief Executive OfficerD. Chief Executive Officer答案：A4. Which of the following is not a form of payment in international trade?A. Letter of CreditB. Cash in AdvanceC. ConsignmentD. Barter答案：D5. The term "TQM" stands for ________.A. Total Quality ManagementB. Total Quantity ManagementC. Total Quality MonitoringD. Total Quantity Monitoring答案：A6. "CIF" in international trade means ________.A. Cost, Insurance, and FreightB. Cost, Insurance, FreightC. Cost, Insurance, and FreightD. Cost, Insurance, Freight答案：A7. Which of the following is not a type of business letter?A. Sales LetterB. MemoC. Proposal LetterD. Invoice答案：B8. "MOQ" stands for ________.A. Minimum Order QuantityB. Maximum Order QuantityC. Maximum Order QualityD. Minimum Order Quality答案：A9. The term "ROI" stands for ________.A. Return on InvestmentB. Risk of InvestmentC. Rate of InvestmentD. Result of Investment答案：A10. In a business context, "RFQ" stands for ________.A. Request for QuotationB. Request for QuestionC. Request for QualificationD. Request for Quantity答案：A二、填空题（每题2分，共20分）1. When a company offers a product or service to another business, it is known as ________.答案：B2B2. The term used for the point at which the buyer and seller agree on the price of goods and the delivery terms is________.答案：contract3. The process of improving the quality and efficiency of a service or product is known as ________.答案：quality management4. The document that guarantees payment for goods shipped is called a ________.答案：letter of credit5. The minimum number of units a manufacturer will produce ata set price is known as the ________.答案：MOQ6. The acronym for a document that lists the details of a transaction and is used to bill the buyer is ________.答案：invoice7. The process of exchanging goods or services for other goods or services without using money is called ________.答案：barter8. The term used to describe the act of selling goods to customers directly is ________.答案：retail9. The process of managing the entire life cycle of a product from inception to disposal is known as ________.答案：product lifecycle management10. The term used to describe the process of identifying potential customers and persuading them to buy a product or service is ________.答案：marketing三、简答题（每题10分，共30分）1. Explain the concept of "outsourcing" in business.答案：Outsourcing refers to the practice of hiring another company to perform tasks that were traditionally performedin-house. It is a strategic initiative aimed at reducing costs, improving efficiency, and allowing a company to focus on its core competencies.2. What are the key components of a business proposal?答案：A business proposal typically includes an executive summary, problem statement, solution overview, implementation plan, cost analysis, benefits, and a call to action.3. Describe the role of a sales manager in a company.答案：A sales manager is responsible for leading a sales team, setting sales goals, developing sales strategies, training sales personnel, and monitoring sales performance to ensurethe company meets its revenue targets.四、论述题（共30分）Discuss the importance of effective communication in international business.答案：Effective communication is crucial in international business as it helps to build relationships, resolve misunderstandings, and facilitate negotiations. It also aidsin the clear conveyance of information, which is vital forsuccessful transactions and collaborations across different cultures and languages.。

商务英语试题推荐及答案一、选择题1. In business communication, which of the following is NOT considered as a professional behavior?A. Using formal languageB. Keeping the tone politeC. Sending emails with typosD. Maintaining a clear structure答案：C2. What is the primary purpose of a business proposal?A. To introduce a new productB. To persuade the reader to take actionC. To provide a detailed budgetD. To summarize the company's history答案：B3. Which of the following is the most appropriate way to address a business letter to an unknown recipient?A. Dear Sir or MadamB. Dear Mr. SmithC. Dear FriendD. Hello答案：A二、填空题4. The term "B2B" stands for _______, which refers to business transactions between two companies.答案：Business to Business5. In a business context, "ROI" stands for _______,indicating the return on investment.答案：Return on Investment6. The acronym "PPT" is commonly used for _______, which is a presentation tool.答案：PowerPoint三、简答题7. What are the key components of a successful business negotiation?答案：Key components of a successful business negotiation include clear objectives, understanding of the other party's needs, effective communication skills, flexibility, and the ability to build rapport.8. Describe the role of a business analyst in a company.答案：A business analyst plays a crucial role in a company by identifying business needs, analyzing data, and recommending solutions to improve efficiency andprofitability.四、案例分析题9. Assume you are a sales manager of a company thatspecializes in office furniture. You have been approached by a potential client who is interested in purchasing a large quantity of office chairs. Describe the steps you would take to close the deal.答案：To close the deal, the following steps would be taken:- Conduct a needs analysis to understand the client's specific requirements.- Present a range of office chairs that meet the client's needs.- Offer a competitive price and discuss payment terms.- Highlight the benefits of choosing your company's products.- Address any concerns or objections the client may have. - Prepare a formal proposal and a contract for theclient's review.- Follow up after the proposal to answer any additional questions and finalize the agreement.五、写作题10. Write an email to a potential client introducing your company's new line of eco-friendly office supplies and inviting them to a product launch event.答案：[Your Name][Your Position][Your Company][Your Contact Information]Subject: Introducing Our New Eco-Friendly Office SuppliesDear [Client's Name],I hope this email finds you well. I am writing to introduce our new line of eco-friendly office supplies that we believe will align perfectly with your company's commitment to sustainability.Our new range includes paper made from recycled materials, biodegradable pens, and reusable desk organizers. We are excited to invite you to our product launch event on [Date] at [Location]. The event will provide an opportunity to see the products firsthand and discuss how they can benefit your business.Please find the event details attached. We would be delighted if you could join us. Kindly RSVP by [RSVP Date] to confirm your attendance.Looking forward to the possibility of working together.Best regards,[Your Name]。

商务英语试题及答案一、阅读理解Passage 1Most cross-cultural business negotiations involve executives from different countries discussing business in English, even when it is not their mother tongue. The potential for misunderstanding and confusion is high. English as a second language is one thing; business as a second culture is quite another. Negotiating internationally calls for a special skill set and flexibility.Being fluent in a language is not sufficient to be an effective international negotiator. It is important to understand the business etiquette, cultural norms, and communication styles of the other party. In some cultures, direct eye contact is considered respectful, while in others it may be interpreted as aggressive or invasive. Similarly, gestures or body language that are considered positive in one culture may have negative connotations in another. Without a deep understanding of these cultural nuances, negotiations can easily break down.In addition to cultural awareness, successful negotiations require careful preparation. Thorough research on the other party's background, business practices, and negotiation style can give a negotiator a competitive edge. It is also crucial to understand the goals, interests, and priorities of both sides before entering into any negotiation. This allows for the development of mutually beneficial solutions that can strengthen business relationships and lead to successful outcomes.Overall, effective cross-cultural business negotiations require language proficiency, cultural sensitivity, and strategic preparation. By developing these competencies, executives can navigate the complexities of international business and achieve positive results.1. According to the passage, why is being fluent in a language alone not enough for successful international negotiations?A. Cultural norms and communication styles vary between countries.B. Business executives need to speak their mother tongue during negotiations.C. Language barriers can impede effective communication.D. Negotiations should be conducted in the negotiator's first language.2. What is a crucial aspect of cross-cultural negotiations?A. Being assertive and direct.B. Researching the other party's background.C. Avoiding eye contact to prevent misunderstandings.D. Communicating using gestures and body language.3. Which of the following is emphasized as a key factor for achieving successful outcomes in negotiations?A. Fluency in multiple languages.B. Competitive advantage through negotiation tactics.C. Understanding the goals and priorities of both sides.D. Developing a strong business network.Passage 2Dear Customer,Thank you for choosing our company for your office supply needs. We are constantly striving to improve our services and to offer you the best products available in the market. As part of our commitment to excellence, we would like to hear your feedback.Would you please take a few minutes to complete the following survey? Your honest opinions and suggestions are highly appreciated and will assist us in enhancing our products and services to better meet your needs.1. How satisfied are you with the quality of our products?□ Very Satisfied□ Satisfied□ Neutral□ Dissatisfied□ Very Dissatisfied2. Have you had any issues or concerns with our customer service?□ Yes□ NoIf you answered "Yes" to question 2, please provide details:_______________________________________________________3. How likely are you to recommend our company to others?□ Highly Likely□ Likely□ Not Sure□ Unlikely□ Highly Unlikely4. Do you have any suggestions on how we can improve our products or services?_______________________________________________________Thank you for taking the time to complete this survey. We value your opinion and will carefully review your feedback to ensure that we continue to provide you with the best possible experience.Sincerely,[Company Name]二、口语交际请准备一个商务会议的自我介绍，包括以下内容：1. 所在公司及职位2. 对会议主题的看法和经验3. 个人能为会议做出的贡献参考答案：Good morning/afternoon everyone,My name is [Your Name] and I am currently working as a [Your Position] at [Your Company Name]. I would like to express my gratitude for having the opportunity to attend this important business conference.As an experienced professional in the industry, I have been actively involved in various projects related to the conference theme. Through these experiences, I have come to realize the critical role that [Conference Theme] plays in driving business growth and fostering innovation. I believe that this conference will provide us with a platform to exchange valuable insights and best practices, which can ultimately contribute to our individual and collective success.In terms of my personal contribution to this conference, I am confident that my expertise in [Specific Area of Expertise] can enrich the discussions and provide practical solutions to the challenges we may face. I am eager to actively participate in the group discussions, share my knowledge, and learn from the valuable experiences of fellow attendees. Together, I believe we can collectively enhance our knowledge and find innovative ways to overcome industry obstacles.Once again, I want to express my gratitude for being a part of this conference. I am looking forward to engaging in meaningful conversations and building valuable connections with all of you. Thank you.三、写作请以"Effective Communication in a Global Workplace"为题，写一篇关于跨国企业中有效沟通的重要性的文章。

商务英语试题及答案1.In the meantime, please keep us posted of ____ at your end.A.developingB.developmentC.being developedD.develop答案：B2. The shakehands is firm in the followingcountry ,expect___.A.AmericaB.GermanyC.IndonesiaD.RussiaAnswer: C3. After entering the Arabian house, you shake hands with _____ person first, usually but not invariably the host.A.the more seniorB.the most seniorC.the more juniorD.the most junior答案：B4. In___, people are famous for theirblack-slapping,death-grip handshake upon greeting and leaving.A. BrazilB.GermanyC.ItalyD.AmericaANSWER: D5. which statement will be considered to be rude in the Dutchs mind?____A.Shake hands with women.B.Shake hands again when leaving.C.Shake hands and say their last name, not Hello.D. Not to identify yourself.ANSWER: D6. ____are famous for their back-slapping, death-grip handshake. They are also like to maintain eye contact during handshake.A. ChineseB. AmericansC. BelgiansD. Japanese答案：B7. In ____, handshake are common for both sexes, and may include grasping the arm with the other hand.A. ItalyB.AmericaC. JapanD. Germany答案：A8. When greeting ____, you should never greet a woman witha kiss and never offer your hand to a woman first.A. an American womanB. a Japanese womanC. a Chinese womanD. an Islamic woman答案：D9. In ____, shaking hand is normal when being introduced, and its also normal for two men kissing when they meet.A. South AfricaB. AmericaC. Argentina D Gremany答案：C10. The firm handshake with eye contact and smiling is an important first gesture of communication for any person ,male or female ,______ to make an impression.A to desireB desiringC desiredD be desired答案：B11. The seller may cancel the contract and reserve the right to claim _________buyer’s breach of contract.A. in case aboutB. in caseC. in event ofD. in eventANSWER:C12. In reply, we are making you the following offer: 10,000 pieces of T-shirt _________US$ 5 per piece, CFR 2% Copenhagen.13. A. about B. to C. at D. inANSWER: C14. We shall appreciate it if you will see to it that amendment is cabled _________ delay.A. inB. out ofC. withinD. withoutANSWER: D15. We offer these goods subject _________ their being unsold on receipt of your order.A. inB. withC. onD. toANSWER: D16. _________ the above, we would suggest that you accept our original offer without any delay.A. BecauseB. AsC. In case ofD. In view ofANSWER: D17. We hope you will quote us competitive _________ Liverpool _________ Printed Shirting.A. of CIF , forB. CIF ,forC. of CIF , onD. of CIF ,onANSWER: B18. We are pleased to inform you that the item you requested can be supplied _________.A. from stockB. in stockC. out of stockD. of stockANSWER: A19. Shipment is to be made _________ 3 months on receipt of the relative L/C.A. inB. byC. duringD. withinANSWER: D20. If you could make a reduction _________ 5% in quotation, please let us know.A. toB. byC. ofD. atANSWER: C21. Much to our regret, we are unable to _________ the price to your level.22. A. change B. reduce C. decline D. lowerANSWER: B23. It is _________ that the matter should still be hanging unsettled.24. A. regretful B. with regret C. regretted D. regrettableANSWER: D25. We think it advisable for you to make a _________ if you wish to remain competitive.A. reducing in priceB. price reductionC. cutting priceD. price cuttingANSWER: B26. We will place an order without delay if you would reduce your price _________ 5% _________ your cotton shoes.A. of/toB. of/toC. by/inD. by/atANSWER: C27. You may be aware that some Indian dealers are lowering their prices. No doubt there is _________ competition in the market.28. A. high B. sharp C. keen D. largeANSWER: C29. What we can do best is to _________ you half way.A. reduceB. comeC. meetD. bringANSWER: C30. Information indicates that some parcels of similar quality from other sources are being sold _________ a level about 8% lower than yours.31. A. at B. of C. by D. withANSWER: A32. If you could see any chance to reduce the price to our _________ , there is a possibility to conclude the business.33. A. approval B. level C. request D. marketANSWER: B34. Information _________ that the market is declining, so we recommend your acceptance.A. indicatesB. demandsC. makesD. bringsANSWER: A35. when greeting an ____famale,you should never greet a woman with a kiss and never offer your hand to a woman first.A AmericanB IslamicC FrenchD German36. 答案：B37. In ______,the use of first names is restricted to close friends and colleagues who have known each other for a long period of time.A ChinaB AustriaC JapanD Finland答案：B38. _____ do not hesitate to greet people they know with an embrace.A ChinesesB ItaliansC JapanisesD Finland答案：B39. In ______.firm handshakes are the norm as part of a formal introduction but may not be expected at subsequent metting or on social occasions.A GermanyB ItalyC BritainD Japan答案：C40. In the international business, count-offers can be divided into ____ kinds.A 3B 4C 2D 5答案：C41. In ____ , handshakes are common for both sexes, and may include grasping the arm with the other hand.A. AmericaB. GermanyC. ItalyD. DutchAnswer: C Italy42. When meeting Austrians for the first time, it is expected that _________.A. you only shake hands.B. you only introduce youself with your family name.C.you shake hands and introduce youself with your family name.D. you shake hands and introduce youself with your full name.Answer D43. americans take direct eye contact as a sign of honesty and sincerity, although it _______.A. should not be too intenseB. is seldom keptC. is the way show their interestD. may be seen as intrusiveanswer:A44. When ordering products,you should provide clear and correct shipping instructions,which one you should not specify?A. the method of shipment;B. the desired delivery date;C. the delivery address;D. the price of products;answer：D45. Eye contact is ____ kept during British conversations,because people believe eye contact is a mark of rudeness.A. neverB. seldomC. alwaysD. sometimesanswer: B46. Japan in past were asked to focus on _____ in order to avoid eye contact.A. a speakers neck;B. a speakers eyes;C. a speakers arm;D. a speakers nose;answer: A47. In Canada,direct eye contacting is acceptable when you want to convey ___and ___.A. interest ; excitement.B. sincerity; excitement.C. interest ; sincerity.D. excitement;happiness.answer: C48. When all or part of an order cannot be processed because the merchandise is temporarily out of stock or has been discontinued, which of the followings should not be done?A. Express appreciation for the order and identify it by the customers order number or by date if the order is unnumbered.B. Express regret that either all or some identified items cannot be shipped and state the reason.C. Give a guarantee to the customer that the items will be shipped in time.D. If one or more items have been discontinued, suggest analternative for the customer.Answer: C49. The eye contact is one of the most important parts of communication, but the amount of proper eye contact varies from culture to culture, so which of the followings is not true?A. Americans take direct eye contact eye as a sign of honesty and sincerity.B. Indians do not maintain continuous eye contact while talking with others.C. Japanese used to focus on a speakers neck instead of his/her eyes.D. A romantic interest is usually implied when the eyes of two strangers meet and linger in France.Answer: D50. ____take direct eye contact as a sign of honesty and sincerity,although it should not be too intense.A. CanadianB.AmericansC. FrenchD.Japaneseanswer： B51. Under the follows country，in which people may not make eye contact as a sign of respect.A. AustraliaB. SingaporeC. MexicoD. Japananswer： C52. In ____，eye contact is considered a statement of equality and is too personal a gesture to use with stranger in a social setting.A. CanadaB. JapanC.RussiaD.Franceanswer: D53. In some countries, eye contact is very important and should be maintained as long as the person is addressing you. Which of the country below is not like this?A. GermanyB. RussiaC.SwedenD. AmericaAnswer：D54. Different culture have different eye contact: some countries should not be too intense, some countries can be direct and not necessarily smiling, some counteries may imply romantic interest and some counteries are accustomed to strong, steady eye contact. Which of the following group correspond with what we described before?A. America Germany Italy NorwegianB. Canada Sweden Italy IndiaC. France Germany Italy RussiaD. Russia Sweden Italy NorwegianAnswer：A55. It is a pleasure to have this opportunity to be ___.A.servicedB.servicingC.of serviceD.serviceAnswer：C56. Nowdays, Japanese were taught to ____ when they are talking to their business colleague.A. focus on peoples neckB.look aroundC.maintain romantic eye contactD. maintain direct eye contact答案 D57. Like many Northern Europeans and North Americans, Norwegians prefer to maintain ____eye contact.A. directB. strongC.indirectD.steady答案 C58. When all or part of an order cannot be processed because the merchandise is temproarily out of stock or has been discontinued,_________ needs to be notified promptly.A the bossB the customerC the studentD the teacher答案：B59. In ______ and many other cultures direct eye contact is generally regarded as aggressive and rude.A.South AsianB.BritainC.RussiaD.AmericaAnswer:A60. American take ___ as a sign of honesty and sincerity, although it should not be too___.A.indirect eye contact ,intenseB.direct eye contact ,intenseC.indirect eye contact ,seriousD.direct eye contact ,serious答案：B61. In__,keeping eye contact is important during an introduction and for as long as you are being aderssing.A.ItalyB.GermanyC.RussiaD.Canada答案：C62. In ____, eye contact remains direct and is the way people show their interest.A. GermanyB. ItalyC.SwedenD. AmericaAnswer: B63. In ____,keeping eye contact is important during an introduction and for as long as you are being addressed.A. GermanyB. ItalyC.RussiaD. AmericaAnswer:C64. ____ do not maintain continuous eye-contact while talking with others.A.AfricansB.JapaneseC.ChineseD.IndiansAnswer: D65. When you notice that there is something unpleasant in the food, you will properly_____.A. ask servant in low voice for what you wantB. shout loudly and ask to replace the foodC. make a great display when moving these things unpleasant from your foodD. place them quietly under the edge of your plateanswer is d66. When the soup is put in front of you, how do we do?A.Eat the soup directly from the bowlB.If the soup is too hot，blow on it to make it coolC.Spoon the soup away from you when you take it out of athe bowling tea spoon to taste the soup，then sip it from the side of the spoonAnswer:C67. It is inappropriate to ask for a doggy bag when you area guest. Here, doggy bag means ______A) 小狗袋B) 垃圾袋C)剩菜袋D) 呕吐袋Answer： C68. Dont burp. Its not cute and its not a compliment in most parts of the world. What is the meaning of the word burp?A) tussisB) VomitingC) coughD) BelchAnswer: D69. There are different ways to use the fork and the knife. What is the continental style of dinning?A) The knife and the fork are switched.B) The fork is laid down; and the knife is put ahead.C) The fork is switched back to the right hand.D) The knife and the fork are never switched.Answer: D70. Payment plays an important role in international trade and the most often adopted mode of payment in foreign trade is_____. The buyers usually make the payment ______.A. Letter of Credit, one month after the time of shipment.B. Cash, one month after the time of shipment.C. Cash, one month before the time of shipment.D. Letter of Credit, one month before the time of shipment.Answer: D71. Shipment is an important part in international business. When goods are transported _____ , Bill of Lading is involved.A. by airB. by seaC. on railD. on roadAnswer: B72. In a formal business meal its very significant to keep table manners. Which of the followings cannot be accepted ?A. Keep your cellphone on.B. Leave the table during a meal in an emergency after excuse yourself.C. Ask a person closest to an item that you cannot reach.D. Say No, thank you when you prefer not to eat something.Answer: A73. If you found a insect in your soup when you are havinga business meal, you should____.A. show it to all the people in the restrauntB.put it quietly under the edge of your plateC. call the waiter and ask for reparationD.call the boss of the restruant to replace the soup答案 B74. Which way to eat bread is proper when you have a verynormal business meal?A.put it in the soup, then eat it with knife.B. Using the knife to cut it.ing the table utensils to eat it.ing fingers to break it.答案 D75. At business cocktail receptions, you should drink in your ___ hand to keep your ____ hand dry and available for handshakes.A.left,leftB.right,rightC.left,rightD.right,leftAnswer:C76. You should use for a napkin only for your ___ when dinning out .A.noseB.faceC.foreheadD.mouthAnswer : D77. When goods are transported by road, rial, or air, the contract of carriege takes forms of ____or Air Way Bill.A:Bill of Lading B:Charter Paty C:Consignment NoteD:Contract答案：C78. In Basic American Table manners, ______on the table are acceptable only between course, not while you are eating.A: hands B:elbow C：fork D:smoking答案：B79. For American Table Manners ,if your soup is too hot to eat.What should you do?A put it back into the soup bowlB blow on itC let it sit until it coolsD place it on your plate答案：C80. In America, a gentleman must help a lady whom he has escorted to the table ,to all she wishes; but it is ___ for him to offer to help other ladies who have escorts.A properB improperC lousyD bad答案： B81. What is the continental style of dinning?A: The knife and the fork are switched B: The fork is laid down;and the knife is put aheadC: The fork is switched back to the right hand D: The knif and the fork are never switchedAnswer: D82. A gentleman must help a lady whom has escorted to the table, to all she wishes; but it is improper for him to offer to help other ladies who have escorted. The word escort means ?A: go with someone as a partner B: go with someone as a gurdC: go with someone as an escapee D:go with someone as an adviserAnswer: A83. When you are a guest which manner is permitted in America?A:pick your teeth at the tableB:break the bread into the soupC:refuse a food item you dont likeD:reprove the waiter答案：C84. If you need something that you cannot reach easily,the best manner is__A:stand up and take the item yourselfB:politely ask the person closest to the item to pass it to youC:ask the waiter to give you anotherD:order somebody to pass the item答案：B85. When should the buyers open a letter of credit in a transaction?A. before contract or confirmation is signed by buyers and sellersB. when the buyers want to open a letter of creditC. when the buyers and sellers finished the transactionD. after contract or confirmation is signed.答案：D86. Dinner usually ______ soup. The largest spoon at your place is the soup spoon. It will be beside your plate at the right-hand side.A.begins withB.end withC. middled withAnswer:A87. Use for a napkin only for your_____.A noseB faceC foreheadD mouthAnwser: D88. What way to eat bread is proper?A Using the knife to cut it.B Using the table utensils to eat it.C Using fingers to break it.D Using the spoon to crumble it.Anwser: C89. The followings except _____ are impolite behaviors when dinning out.A smokingB drinking too muchC talking loudlyD speaking lightly and politelyAnwser : D90. At business cocktail reciptions, hold your drind in your ____ hand.A rightB leftC bothD one ofAnwser: B91. Which one does not belong to American table manners?e a napkin for your nose.B.Sit up straight at the table.C.Do not talk loud.D.Do not smoke while dining out.答案：A92. How to use a kinfe and fork?A.The folk is held in left hand and is used for eating, and the knife is right hand and is used to cut.B.The folk is held in right hand and is used for cutting, and the knife is left hand and is used to eat.C.The folk is held in right hand and is used for eating, and the knife is left hand and is used to cut.D.The folk is held in left hand and is used for cutting and the knife is right hand and is used to eat.答案：B93. What is obvious difference between European and American table manner?A.European use the style of switching knife and fork,butthe American does not.B. American use the style of switching knife and fork,but the European does not.C. The European and American all switch knife and fork.D.The European and American all do not switch knife and fork.答案：B94. We must make a claim on you for ___ with regard to this shipment, for it is not equal to the samples submited.A:compensatingB:compensationC:beiing compensatedD:having compensated答案：B95. It is not your business to reprove the waiter for ___ conduct; that belongs to your host.A:properlyB:improperly你若盛开，蝴蝶自来。

商务英语测试题及答案一、选择题（每题2分，共20分）1. What is the most common way to address a business letter?A. Dear Sir/MadamB. Hello everyoneC. To whom it may concernD. Hi there2. Which of the following is NOT a business expense?A. Office suppliesB. Travel costsC. Entertainment expensesD. Personal car payments3. The term "B2B" refers to:A. Business to BusinessB. Business to ConsumerC. Consumer to ConsumerD. Business to Government4. In a business context, what does "ROI" stand for?A. Return on InvestmentB. Risk of InvestmentC. Revenue of InvestmentD. Rate of Interest5. Which of the following is an example of a SWOT analysis?A. Strengths, Weaknesses, Opportunities, ThreatsB. Sales, Workforce, Opportunities, TechnologyC. Strategies, Workforce, Opportunities, TacticsD. Systems, Workflows, Objectives, Technology二、填空题（每题1分，共10分）6. The process of negotiating a contract is known as ________.7. A ________ is a document that outlines the terms and conditions of a contract.8. The term "due diligence" refers to the investigation or audit of a potential investment.9. A ________ is a person who buys goods or services from a business.10. The abbreviation "CEO" stands for Chief Executive Officer.三、简答题（每题5分，共30分）11. Explain the difference between a sole proprietorship anda partnership.12. What are the three main types of business structures?13. Describe the role of a marketing manager in a company.14. What are some common reasons for a company to expand internationally?四、案例分析题（共40分）15. Read the following business scenario and answer the questions below.Company X is a manufacturer of high-quality electronic components. They have been approached by Company Y, a distributor interested in purchasing a large order of components. Company X is considering offering a discount to secure the deal.a. What factors should Company X consider before offeringa discount? (10 points)b. How can Company X ensure that the discount does not negatively impact their profit margins? (15 points)c. What are some potential risks associated with offering a discount to a large distributor? (15 points)答案：一、选择题1. A2. D3. A4. A5. A二、填空题6. Negotiation7. Contract8. Audit9. Customer10. Officer三、简答题11. A sole proprietorship is a type of business owned by one person who has complete control and unlimited liability for the business debts. A partnership is a business owned by two or more people who share the profits, losses, and management of the business and have unlimited liability for the business debts.12. The three main types of business structures are sole proprietorship, partnership, and corporation.13. A marketing manager is responsible for developing and implementing marketing strategies, managing marketing campaigns, and analyzing market trends to guide the company's marketing efforts.14. Common reasons for a company to expand internationally include seeking new markets, accessing cheaper labor, diversifying risk, and taking advantage of cultural or economic opportunities.四、案例分析题15. a. Factors to consider include the cost of production, the company's financial position, the potential volume of the order, and the impact on existing customer relationships.b. Company X can ensure profit margins by analyzing the cost-benefit of the discount, setting a minimum acceptable profit margin, and negotiating terms that protect their interests.c. Potential risks include devaluing the product in the market, setting a precedent for future discounts, and damaging relationships with other customers who did not receive the discount.。