《商务英语口语》PPT课件

(4) Yes. Having eye contact shows your respectfulness and confidence.
Test 1
Part Two Mini-presentation
Direction: In this part of the test, you are asked to make a short presentation on the topic for about a minute. You will have a minute to prepare this. Topic: What is important when preparing for an interview? ● Studying the job advertisement ● Finding out about the company ● Preparing yourself psychologically
(2) I suppose so. To see the candidate in person will to some extent help the interviewer to know the candidate's personality.
(3) Yes, indeed. If you learn the name and title of the person you'll be meeting with, you can be sure about the waest 1
Part Three: Collaborative task and discussion
Follow-up questions (1) Yes. Don't be afraid to disagree with your interviewer in an agreeable way. If you don't disagree at times, you become, in effect, a "yes" man or woman. (2) No. The interviewer might infer that you are only interested in your own needs and not those of their company. Wait until the interviewer raises the subject.

Michael: Good morning, Andrew.
Andrew: Let me (1) take you to your cubicle and then I will give you a (2) tour of
our company…Here is your cubicle, your “home away from home” from 8:00 to 5:00
Hi, you guys. I’m Michael. I am hired by Hyper Foreign Trade Company. Tomorrow is my first day at work after college. I am really excited about it!
Remember to dress formally and project a professional image. Good luck for your first day at work!
Task 1 Task 2 Task 3
Part 1 Warm-up
Task 1 Look at the comics, describe it and then discuss it with your partners.
Words and expressions for your reference:
Task 2 Fill in the blanks
I am going to work tomorrow and I am a bit nervous about it. Can you please give me some tips for my first day at work?
Part 1 Warm-up

Focus
Evaluation Culture
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Project One Career
Part Ⅲ Language Expanding
（1）Can you tell me what your full name is, please?
能把你的全名告诉我吗？
（2）How do you spell your full name?
你个性上最大的特点是什么？
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Project One Career
Part Ⅲ Language Expanding
（7）Helpfulness and caring.
乐于助人和关心他人。
（8）Adaptability and sense of humor.
适应能力和幽默感。
（9）What personality traits do you admire?
你的全名怎么拼写？
（3）I was born on June 22, 1980.
我生于1980年6月22日。
（4）You look very young. How old are you?
你看上去很年轻，你多大了？
（5）I am just over twenty-two.
我刚过22岁。
（6）What is your strongest trait(s)?
1 English into Chinese
Practice 1 Interpretation
（1）Are you willing to work for extra hours? 你愿意加班吗?
（2）I think I’m qualified for the job if I can be given the chance. 如果能给我这个机会，我相信我能胜任这份工作。

1
COMPUTER IN BUSINESS LIFE
2020/12/10
How do you predict the future of computer in business life? Computer has become an indispensable part of business due to its convenience and efficiency. It is a great change to our traditional way of thinking and doing things. I predict the influence of computer in business life will be deeper and deeper in the future.
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2020/12/10
STARTING A NEW JOB
(1)What kind of information about a computer do you want to get before starting work there? There should be a lot of information about a company . But I’d like to get information about my particular job, such as job descriptions and practical skills related to the job. I think it will help me quickly adapt to the new working environment.
(4)What will you do if the profession you are engaged in is not what you want? Probably I will go job-hunting and get a new job because I am a person who wants to do what I like. If I am not interested, I cannot do it well even if I am paid well. Interest is the most important to me when hunting for a job.

Words
▪ 1.有...的能力,能够(做)...的
▪ ~of The girl is capable of doing it. 这女孩能办此事。
▪ 2. 有能力的,能干的,有才华的 He is a very capable administrator. 他是个十分能干的行政人员。
The people in your department seem so capable and nice to be around.
4. Negative adj. 1.否定的;否认的
He gave me a negative answer. 他给了我一个否定的答案。 2. 反面的;消极的 Their attitude was not negative. 他们的态度并不是负面的。
2020/12/10
3
5.Capable adj.
6.Enthusiastic adj.热情的;热烈的;热心的 ▪ +about/over/at
David is very enthusiastic about the plan. They are enthusiastic fans of that movie star.
She's smart and enthusiastic. I've never met anyone as cheery as she is.
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Words
13. fire I don’t know why management hasn’t fired her yet.
14. gossip n.流言蜚语;爱说长道短的人 ▪ He's a te100 Topics for Business English

6.It's a small world.
1.Not bad!
2.Just so so. 3.Can't complain!
4.I'm just great!
5.Very(quite)well，thank you!
6.Couldn't be better，thank you!
.
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Part 2 Vocabulary 2: Nationalities
• 2.When the person you want to greet is someone
much higher ranked than you and to whom you
really have nothing to say. • In this case, it would look pushy强迫 for you to rush
Unit One
Introductions & Greetings
.
1
The first time’s meeting
1.How do you do? 2.How are you? 3.How are you getting along with...? 4.How are you doing? 5.How is everything? 6.How is your vacation/weekend?
time
• ___F___ speaking to an older adult • ___I___ speaking to classmates
• _D_ep_e_n_d_s meeting someone for the first time
.
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• 六 Why does Thompson Dongwan rely on Thompson Nanjing?
• 七 What kind of company is Nelson Office Outfitters?
Key points
• Direct agent
• General distributor • Direct distributor • Investor • Sales agent
Mistakes and sayings
• I’m satisfied with your introduce. • Our company thinks… • There are many people in China!!and they
are rich. • We are a professional .
总经销商 直销商 投资方 销售代理 直接代理
Dialogue 三 :key points
• I have an
vs. • I want to meet
appointment with
John Smith
John Smith
vs • I have a better
. • I know…
picture of…
Good usages
• Our company has a wide range of customers.
• Our products covers a more widely scope. • Our pricing is relatively low compared with
Watsons's/L’oreal product. • Our advantages are large costomers!!high

Senior payable accountant
Hello guys. I’ve been working in Hyper Foreign Trade Company for almost three weeks now. I got to know several nice colleagues and they’ve told me about our company’s structure.
Part 1 Warm-up
Task 3 Listen to the dialogue an finish the questions.
Mr. Wu: Morning, Michael, how have you been doing so far? Michael: Good morning, Mr. Wu. I’m fine, thank you. Mr. Wu: So you’ve been here for a month or so? Michael: Three weeks. Mr. Wu: Right. How are your teammates? Michael: They are really nice to me and I’ve learned a lot about my job responsibilities from them. Mr. Wu: Good, good. Getting on track now are you? Michael: I suppose so. Well, I had dinner with a couple of friends from college last night. They knew I got an offer and were asking me about my company. Mr. Wu: What did you say? Michael: I told them I worked in a trade company. And one of them seemed to be interested in the products and service we provide. I think he could be a potential client . Mr. Wu: Really? Are you going to set up a meeting with him? Michael: Probably. But I have to get prepared beforehand. Mr. Wu, could you please give me some tips for introducing our business to an interested client? Mr. Wu: Sure. Well, you need to bear in mind that a good company profile presents an opportunity for the prospective buyer to know about the company and enable direct interaction with the sales and marketing teams of the business. Michael: Yes, I know that. But what exactly should I do?

*
Born on December 8th, 1950 in Taipei country, one of the most famous entrepreneurs in Taiwan.
He is the founder of Taiwan's largest companies Hon Hai Precision and the largest private company in china, Foxconn.
00
✓In 2000, Hon Hai break out the value of 100 billion yuan
05
In 2005, Hon Hai Group has exceeded one trillion total market capitalization
The industry Genu
* Annual salary of 10 million
Never stingy to spend money in the investment of talent and the purchase of advanced equipment
Every employee who wants to work for the company must undergo a 5-day basic training
Taiwan rehabilitation
1974,he started his own business with his friends.
However, without one year, his friends left the company because of a bad management.

back
.
❖II. Oral Practice
①Practice the Role-Play. ②Listen to the conversation of Better Performance. ③Oral Practice: Speaking Out. ④Oral Practice: Mini Presentation.
habits .
Practice
Do:①Role-Play② Better Performance ③ Speaking Out ④Mini Presentation
Self-show
Enjoy anΒιβλιοθήκη take a selfieSummary
Summarize the main points
I. Revision
Unit 8 Reading
Function
1. Borrowing Books 2. Describing Reading Materials
.
The Teaching Procedure
revision
Watch the video & do the listening
1. Developing good living
.
Mini Presentation
My favorite reading material is book
3、Speaking Out
Developing a conversation
A. Name the books according to the following pictures… B. Introduce your favorite book to your group members… C. Group PK

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高频通用词汇
❖ Director 厂长、主任、所长、部长 ❖ Division manager 科长 ❖ Chief engineer 总工程师、轮机长[,endʒi'niə] ❖ Engineer 工程师 ❖ Technician 技术员[tek'niʃən] ❖ Head of group 组长 ❖ Foreman 工长、领班['fɔ:mən] ❖ Inspector 检验员[in'spektə] ❖ 领读5遍，选一列学员依次读。要求学员课下背下单词。
❖ The girl was moved, but somebody told her “don’t forget HIJK!” “He is just kidding.”
❖ The girl responded： It doesn’t matter whether he lied to me. There is “LMNOP”. Love must need our patience.
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Greetings
❖遇到熟人
▪ Haven’t seen you for ages/some time. 太久不见了。 ▪ How have you been(doing)? 最近怎么样？ ▪ Hey, man. How’s it going? ▪ How are you getting on/making out?
❖ Would you mind me opening the window? 你介意我开窗 户吗？
❖
标识英语
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Dialogue1 初次见面
场景一：Edward船东来涂装厂房看船体喷涂进度。
❖ A：Are you Edward Green? 你是Edward Green 先生么？ ❖ B: Yes，I am. 是的。 ❖ A: How do you do? I’m Yuanfei Chen, foreman of painting center.

3. Know the table manners and different dinning culture across countries.
Task TOanske OMneeetBinrigefaItnthroedAuicrptiornt Task Two Agenda Task Three Banquet
2. Master procedure of a. meeting a customer at the airport. b. arranging a conference or a traveling agenda. c. making a change of the conference or the traveling agenda.d. using some communication skills to handle a business dinner in real life.
1
You must be from the head office.
您一定是从总部来的吧？
2
I'm here to take you to our office.
我来接您去我们公司。
3
This way, please.
这边请。
4
Did you have a nice flight ? 一路上还顺利吧？
到时候会有人到机场接你。
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We'll arrive thirty minutes behind／after of schedule.
我们会比预计的早到／晚到三十分钟。
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Project Three The Customer Reception
Part Ⅲ Language Expanding

(2) I _______ you to try a bit harder.
A. expect Feedback: Correct — “expect” here has a strong meaning — if the person doesn’t try harder, you will be unhappy.
(1) I hope you had a pleasant flight. (2) Are you enjoying this city? (3) How is your hotel?
3. An opening statement usually includes...
To tell the other person what you are expecting to get out of the meeting. To say “to start off with” and then states what you want to achieve, like “we are going to offer you a very good deal.” and also express you want to make a win-win result.
If there is trust and understanding bet ween the two parties, the negotiation will be much more successful, as will the long-term business relationship between them.
B. like Feedback: Wrong — you can say “I’d like you to…” but not “I like you to…”.

Control your own emotion, don’t take it personally, stay calm and focus on solving the problem
3. What else can you do to help the situation?
If you can find something to agree with the customer. This shows your willi ngness to work with the customer to solve the problem.
Hello everyone. I’m Nemo, I’ll be here to support Michael through his first complaint call from a client.
Task 1 Task 2 Task 3
Part 1 Warm-up
Task 1 Look at the comics, describe it and then discuss it with your partners.
Task 1 Task 2 Task 3
Part 1Warm-up
Task 3 Listen to the dialogue and finish the questions
Thanks for your suggestions. Today I came across my manager Tony in the pantry. Pleaselisten to our dialogue.
Tip 2 Listen carefully to what the customer is saying. Listen for answers to these questions: a. _____W__h_a_t_h_a_p_p_e_n_e_d_t_o_m__a_k_e_t_h_e_m__u_p_s_et_?______________________________ b. _____W__h_a_t_d_o_t_h_e_y_w__a_n_t?____________________________________________ c. What can you do to help? Tip 3 __A_p_o_l_o_g_iz_e__si_n_c_e_re_l_y_a_n_d__o_ff_e_r_p_o_s_s_ib_l_e_s_o_l_u_ti_o_n_s:________________________ a. Apologize without blaming anyone (employees, customers, company’s policies). b. _____P_r_es_e_n_t_a_t_l_e_a_st_t_w_o__o_p_ti_o_n_s_. _____________________________________ Tip 4 __T_h_a_n_k_t_h_e_c_u_s_to_m__e_r_f_o_r_th_e_i_r_p_a_t_ie_n_c_e_a_n_d__u_n_d_e_rs_t_an_d_i_n_g_._________________