英文投诉信表达及例文练习

英文投诉信的写法及练习【篇章结构】首段：开门见山说明写作目的：投诉（产品、服务、人）。

主体段：所购买的产品等存在的问题尾段：你的要求（退货；全额退款；道歉）写信时，要注意写信的对象，运用得体的语言进行表达适当增加to my anger 等符合投诉信感情色彩的词或短语，以加强语气，使表达更丰富。

【常用句式】1.开头常用语:① I'm Li Hua, one of your customers.② I'm Li Hua who bought... on your website several days ago.③I am writing to complain about…④I am writing to make a complaint about …⑤I am writing to express my dissatisfaction at…2.主体段常用语:①To begin with, I was disappointed to see...②Another unsatisfying aspect is that...③What's worse .../ Worse still / To my anger /To my disappointment...④I can hardly bear\ tolerate it any more.⑤I would like to have a refund（退款）or a replacement（更换）as soon as possible.⑥I insist you change a new one for me or give me a refund（退款).⑦Can you change a new one for me as soon as possible.3．结尾常用语:①I would appreciate it if you could consider my complaint seriously. I do hope you can give me a satisfying reply as soon as possible.②I hope you will give due attention to this matter.③I would like you to get this matter settled by the end of this week.【相关短语】1.预定了一间单人房：make reservations for a single room2.一个专业的导游：a professional guide3.五星级宾馆：afive - starhotel4.共住一个房间：share a room5.…出了毛病：There's something wrong with...6.把钱退给我：return my money to me7.全额退款给我：give me a full refund8.要求全额退款：declare a full refund9.退还一半钱：renturn half of my moneygive half of my money back10.换一件新的：change it for a new one11.基于上述理由：for the above reasons12.没有耐心：without patience - impatiently13.向我道歉：apologize to memake an apology to me14.让我生气的是：to my anger15.让我失望的是：to my disappointment16.承担邮费：pay for the postage【句子积累】我写信的目的是要向你投诉我最近在你们网站上购买的一双运动鞋（sneaker)。

英语投诉信范文10篇[Your Name][Your Address][City, State, Zip Code][Email Address][Phone Number][Date][Recipient Name][Recipient Address][City, State, Zip Code]Dear [Recipient Name],。

I am writing to express my disappointment and frustration regarding the recent experience I had with your company. On [date], I purchased a [product/service] from your store, and I am extremely dissatisfied with the quality and customer service that I received.Firstly, when I purchased the [product/service], I was assured by your sales representative that it would meet my expectations and that I would receive excellent customer service. However, upon using the [product/service], I found that it did not meet the standards that were promised to me.Furthermore, when I attempted to contact your customer service department to address my concerns, I was met with unprofessionalism and a lack of empathy. The representative I spoke with was dismissive of my complaints and did not offer any viable solutions to rectify the situation.As a consumer, I expect a certain level of quality and service when I make a purchase, and I am deeply disappointed that your company has failed to meet these expectations. I believe that it is important for businesses to uphold their promises and provide satisfactory experiences for their customers.I am requesting that you take immediate action to address the issues that I have raised. I would like a full refund for the [product/service] that I purchased, as well as an assurance that steps will be taken to improve the quality of your products/services and customer service.If my concerns are not addressed in a timely manner, I will have no choice but to take my business elsewhere and share my negative experience with others. I hope that you will take this matter seriously and work towards resolving it to my satisfaction.I look forward to a prompt and satisfactory resolution to this matter.Sincerely,。

英语投诉信（合集5篇）第一篇：英语投诉信投诉信101年12月Directions: This part is to test your ability to do practical writing.You are required to write a letter of complaint according to the information given in Chinese below.Remember to write the letter on the Translation/Composition Sheet.假设你叫王兰，上个月去广州出差时，在一家商店买了一架照相机，并在广州拍了一些照片。

回家后将胶卷冲洗出来，却发现什么也没照上，因此非常恼火。

今天（）12月23日）给商店写信投诉，并寄回相机，坚决要求退款。

Words for reference：出差 be on business;冲洗develop;退款refund。

Dear Sir or Madam,I am writing the letter to complain the camera I bought from your store last month when I was on business in Guangzhou.There I took some pictures, yet, when I had it developed after I got home, I found no pictures printed at all.I feel very frustrated about it.I have posted the camera back to you and strongly insist that you refund me as soon as possible.Yours sincerely,Wang Lan 亲爱先生/女士：上个月我去广州出差时在你们店购买了一架照相机，我写这封信是为了就此向您表达我的不满。

投诉信英语作文模板Subject: Complaint Letter。

Dear Sir/Madam,。

I am writing to express my dissatisfaction with the service I received at your establishment on [date]. I am extremely disappointed with the level of customer service and the quality of the products I purchased.英文回答，I visited your store last week to purchase a new laptop, and I was assisted by one of your sales representatives. However, I found the sales representative to be unhelpful and inattentive. When I asked for assistance in choosing a laptop, the sales representative seemed disinterested and did not provide me with the information I needed. Additionally, the laptop I purchased turned out to be defective and stopped working after only a few days of use.中文回答，上周我去了你们的店铺购买一台新的笔记本电脑，当时有一位销售代表为我服务。

然而，我发现这位销售代表态度不友好，也不够专心。

当我需要帮助选择笔记本电脑时，销售代表似乎对此不感兴趣，也没有提供我所需的信息。

英语投诉信范文3例英语投诉信范文3例I bought an eletroni ditionar from our online store on Januar 1st,but I found it has some problems after using itfor a short period of time.To begin ith,the batter needs reharging after a mere 2 hours of use.This means that I need to arr m harger ith me hen I go out for a da.In addition,the buttons on the eletroni ditionar are so small that it is nearl impossible to tpe anthing ith them.Personall,I find this to be pletel unaeptable.Therefore,I ould like to either hange the eletroni ditionar for another model that orks ell or a fullrefund.Your help is greatl appreiated.Yours sinerel,Zhang WeiDear_____,①I am ______（自我介绍）.②I feel bad to trouble ou but I am afraid that I have to make a plaint about.③The reason for m dissatisfation is _____（总体介绍）.④In the first plae,______（抱怨的第一个方面）.⑤In addition, ______ （抱怨的第二个方面）.⑥Under these irumstanes, I find it_____（感觉） to _____（抱怨的方面给你带来的后果）.⑦I appreiate it ver muh if ou ould _____（提出建议和请求）, preferabl ______（进一步的要求）, and I ould like to have this matter settled b _____（设定解决事情最后期限）.⑧Thank ou for our onsideration and I ill be looking forard to our repl.寻范文上Yours sinerel,Li Ming3.To Whom It Ma Conern，①I am riting to plain about the poor servie of ourI reeived hen.②The auses for m dis satisfation lie upon three points as follos: 1) _____ _____ .③Under these irumstanes, I find it diffiult to.④I am sure that ou are able to thoroughl understand m disontent, hih ou are bound to replae ith a satisfator solution.⑤I ould be grateful if ou ould _____as soon as possible.Yours sinerel,Li Ming。

英语投诉信作文万能模板
亲爱的[收信人姓名],
我写信给您是因为对于[具体投诉事项]，我感到非常不满意，
并希望能得到解决和合理的补偿。

首先，我想详细描述一下我所遇到的问题。

[具体描述投诉事
项和影响]。

这已经给我造成了很大的不便和困扰。

作为一位尊重
规则和公正的顾客，我预期您能给予我的问题合理的关注和回应。

在处理这个问题时，我希望您能采取以下措施来解决我的投诉：
1. 提供详细的解释和理由，说明为什么出现了这样的问题。

2. 采取适当的措施来纠正这个问题，并确保将来不会再次发生。

3. 提供合理的补偿措施，以弥补我所遭受的不便和损失。

我希望您能严肃对待我的投诉，并在[合理的时间范围内]内回
复我。

如果我在指定的时间内没有收到您的解决方案和回应，我将
不得不采取其他措施来保护我的权益。

我希望这个问题能够得到妥善解决，以维护我们之间的信任关系。

期待您的积极回应和解决方案。

顺祝商祺，
[您的姓名]
---
注意：请根据实际情况修改信件内容，使其更贴切有效。

以上仅为模板，可根据需要进行调整。

英文投诉信举报模板范文English:I am writing to report an incident of discrimination that I recently experienced at your store. I visited your store last week to purchase some items, and I was shocked when one of your employees made offensive comments about my race. I was treated unfairly and made to feel uncomfortable during my entire visit. This type of behavior is unacceptable and goes against the values of respect and inclusivity that should be upheld in any establishment. I demand that action be taken against the employee responsible for these discriminatory actions and that steps be taken to ensure that all staff members are properly trained on how to treat customers with dignity and respect.中文翻译:我写信是要举报最近在贵店经历的一起歧视事件。

上周我去贵店购物，但被一名员工发表了对我的种族的冒犯性言论，这让我感到震惊。

在整个访问过程中，我受到了不公平的对待，感到非常不舒服。

这种行为是不可接受的，违反了任何机构都应该遵守的尊重和包容价值观。

英文投诉信格式：一、信头：写信人所在公司或机构的名字和地址，还有寄信日期。

二、收信人：公司的客户、供应商或其他合作伙伴。

三、称呼：对收信人的尊称，如Dear Mr. Smith, Dear Ms. Johnson等。

四、正文：说明投诉的问题，描述事情的经过，表达自己的诉求。

五、结束语：常用语有Yours faithfully, Yours sincerely等。

英文投诉信范文：Dear [Receiver's Name],Subject: Complaint about [Product/Service Name]I trust this letter finds you in good health. I am [Your Name], a [Your Position] at [Your Company Name]. I am writing on behalf of our esteemed company to bring to your notice a serious issue with our [Product/Service] that has been of significant concern to us for some time now.I must start by expressing our sincere apologies for the [problem/complaint topic] that has arisen, which has unfortunately led to [description of situation/issue]. This has not been an easy situation for us to handle and we genuinely apologize for any inconvenience and/or frustration it may have caused you. We have been actively seeking a solution to this issue, and we hope to have it resolved soon.We would like to assure you that we are committed to providing the best possible service to our valued customers like you. However, it is our understanding that [problem/complaint topic] has been a recurrent issue that has been affecting many of our customers in recent times. Therefore, we urge you to keep our commitment and support as we continue to work towards resolving this challenge.We kindly request that you please communicate with us as soon as possible at your earliest convenience so that we can better understand your concerns and discuss potential solutions to the issue at hand. We are willing to do whatever it takes to ensure that you are completely satisfied with the outcome and we will do everything in our power to rectify the situation.We would like to express our gratitude for your continued support and partnership with our company. We remain committed to ensuring that your expectations are met and surpassed, and we are willing to go above and beyond to make this right. We look forward to the opportunity to discuss your concerns further and take swift action to rectify the situation.Yours faithfully,[Your Name][Your Position][Company Signature]根据上述范文，您可以根据自己的实际情况进行修改。

英语初三投诉信范文10篇1. Complaint Letter to a BookstoreDear Sir or Madam,I am writing to express my dissatisfaction with the bookI recently purchased from your store, "Modern English Grammar." Upon receiving the book, I noticed several pages were missing, and the spine was damaged.I expected a high standard of quality from your bookstore, and this incident has left me disappointed. I request a replacement or a full refund for the damaged book.I look forward to your prompt response and resolution to this matter.Sincerely,[Your Name]2. Complaint Letter to a RestaurantDear Manager,I visited your restaurant last evening and had a rather unpleasant experience. The service was slow, and the food was cold when it was finally served. Additionally, the hygienestandards seemed to be below par.I hope you can address these issues to ensure a better dining experience for future customers. I would appreciate a refund or a complimentary meal as a gesture of goodwill.Thank you for your attention to this matter.Best regards,[Your Name]3. Complaint Letter to an Internet Service ProviderDear Customer Service Team,I am writing to complain about the frequent disruptions in my internet service over the past month. Despite several calls to your support team, the problem persists.I am a paying customer and expect a reliable service. I request that you investigate this issue and provide a solution promptly. If the service does not improve, I will have to consider switching to another provider.I am looking forward to your immediate response.Yours faithfully,[Your Name]4. Complaint Letter to a Retail StoreDear Store Manager,I am disappointed with the quality of the headphones I bought from your store last week. They stopped working after only a few days of use.I would like to return the product and request a refund or an exchange for a new pair. The product's poor quality is not what I expected from your reputable store.I hope you can resolve this issue to my satisfaction.Thank you for your understanding.Sincerely,[Your Name]5. Complaint Letter to a HotelDear Hotel Management,I stayed at your hotel last weekend and regret to saythat my experience was not up to the standards advertised. The room was not clean, and the air conditioning was not functioning properly.I believe a refund or a discount on my next stay would be appropriate given the circumstances. I hope you can addressthis matter and improve the quality of your services.I am looking forward to your reply.Yours sincerely,[Your Name]6. Complaint Letter to an AirlineDear Airline Customer Relations,I am writing to complain about my recent flight experience with your airline. The flight was delayed by several hours without any proper communication or compensation.This has caused me significant inconvenience and financial loss. I request a refund or a voucher for future travel as a form of compensation.I hope you can look into this matter and provide a satisfactory resolution.Thank you for your time and attention.Yours truly,[Your Name]7. Complaint Letter to a Mobile Phone CompanyDear Customer Service,I am not satisfied with the mobile phone I purchased from your company. The battery life is far shorter than advertised, and the phone frequently crashes.I would like to request a replacement or a refund. I expected better quality from your brand and hope this issue can be resolved promptly.I am looking forward to your response.Best regards,[Your Name]8. Complaint Letter to a GymDear Gym Management,I am writing to express my dissatisfaction with the cleanliness and maintenance of the gym facilities. The equipment is often broken or dirty, and the changing roomsare not well maintained.I believe this is not the standard of service I should be receiving as a member. I request that you address theseissues immediately and consider offering a refund orextension of my membership.I appreciate your prompt attention to this matter.Sincerely,[Your Name]9. Complaint Letter to a Public Transportation ServiceDear Public Transportation Authority,I am writing to complain about the poor service provided by your bus line. The buses are often late, overcrowded, and the drivers are sometimes rude.I expect better from a public service, and I request that you take steps to improve the situation. I would appreciate a response detailing the measures you will take to address these concerns.Thank you for your attention to this matter.Yours faithfully,[Your Name]10. Complaint Letter to a BankDear Bank Manager,I am writing to express my dissatisfaction with the service I received at your branch last week. The long waitingtimes and the lack of assistance from the staff were disappointing.As a valued customer, I expect a higher level of service.I request that you investigate this matter and take necessary actions to improve the customer experience.I look forward to hearing from you soon.Sincerely,[Your Name]。

英语投诉信范文篇1Florence TrunkemeyerCollege of BusinessBall State UniversityMuncie， IN 47300November 15， 1998General Computer CorporationEngineering Department. Box 73219Fort Worth， TX 76108Dear Sir:With reference to our order 98， the 120 puter sets supplies to the above order were delivered the day before yesterday， but we regret that 20 sets were badly damaged.The packages containing the puter sets appeared to be in good condition and we accepted and signed for them without question. We unpacked the puter sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile， we have put the damaged puter sets aside in case you need them to support a claim on your suppliers for pensation.Yours sincerely，(Signature)英语投诉信范文篇2Dear boss:Thank you for reading my letter.Last Sunday is my classmate Mary\'s went to your restaurant so as to celebrated Mary\'s your restaurant was not good than I couldn\'t tolerate that restaurant at service was really bad and the food was most unbearable was the hygiene of the restaurant was horrible,we felt very disgusting.We complained about the food ,the hygiene and the the service to the his attitude was very pride and he ignored was really provoking!Finally ,the waiter drove us dare he was!All of us were very am doubt that whether I would come to your restaurant or not.Yours,Liming英语投诉信范文篇3Dear Sir,I am writing to let you know the deplorable attitude of one of your staff member. I received my telephone bill for the previous month from you and thought there were some errors in calculation: I had been overcharged for two overseas calls.However, when I called your Complaints Department, the girl who answered my phone was very rude. For one thing she interrupted me continually, for another she even said that the fault was my own. Needless to say, such a way of dealing with customers is unacceptable.I would like to suggest that the girl in question should be disciplined, and instructed on the proper way to deal with clients. And I hope she can make formal apology to me.An early response will be appreciated.Sincerely yours,Donna英语投诉信范文篇4后面还有多篇英语投诉信范文带翻译！Dear Manager，Now I am writing to tell you that I bought a TV set from your shop several days ago。

投诉信英语范文(优选十五篇)投诉信英语范文(篇一)Sunny Company34 Zhongcheng RoadJinlian BuildingShanghaiSeptember 12， 2023Sales managerElegance Clothing Company45 West Street， NanjingJiangsu ProvinceDear Mr。

Chang:On September 10， our order for 280 women s cotton sweaters was duly received， but we regret to say that 40 cotton sweaters in white color were seriously soiled。

We had the case investigated immediately， and the result shows the damage was due to improper packing， for which the suppliers are definitely responsible。

Needless to say， we have suffered a great loss from this， as we cannot sell the sweaters in this condition to our customers。

We ask you to conduct investigation at your end and reply to us。

Sincerely yours，Sunny LeeManager投诉信英语范文(篇二)Dear Sir or Madam，I used to be a faithful customer of your shopping center for the past years and most of the time i enjoy my experiences of shoppinghere。

英语投诉信题目及范文English:Subject: Complaint Letter Regarding Poor Quality of ProductI am writing to express my dissatisfaction with the recent purchase of [Product Name] from your company. Despite my high expectations based on your brand reputation, the product I received fell far short of quality standards. Firstly, upon opening the package, I noticed several scratches and dents on the surface of the product, indicating careless handling or poor manufacturing. Additionally, upon testing the product, it became evident that it did not function as advertised. The [specific functionality or feature] was faulty, rendering the product unusable for its intended purpose. This not only inconvenienced me but also tarnished my perception of your brand. As a loyal customer, I expect better quality control and accountability from your company. I kindly request a replacement or a full refund for the defective product, along with assurances that such issues will be addressed to prevent recurrence in the future.Chinese Translation:主题: 关于产品质量差的投诉信我写信是要表达我对贵公司最近购买的[产品名称]感到不满。

写英语投诉信的格式范文English:I am writing to express my dissatisfaction with the poor service I received at your restaurant last week. When I arrived, I was seated at a dirty table and had to wait over 20 minutes before a server even acknowledged me. The waitress who finally took my order was unfriendly and seemed impatient. When my food arrived, it was cold and tasted like it had been sitting out for a while. Additionally, the overall atmosphere of the restaurant was unpleasant due to loud music and a lack of cleanliness. I believe that paying customers deserve better treatment and I am extremely disappointed with my experience.Translated content:我写信表达我对上周在您的餐厅受到的糟糕服务的不满。

当我到达时，我被安排在一个脏的桌子上，等了20多分钟，才有服务员注意到我。

最后来拿我的订单的服务员态度不友好，看起来很不耐烦。

当我的食物送来时，它是冷的，口感像是摆放了一段时间。

此外，由于音乐太吵和缺乏清洁，整个餐厅的氛围令人不愉快。

我认为付费顾客应该得到更好的对待，我对我的经历感到非常失望。

英语投诉信范文带翻译10篇英语投诉信范文带翻译（一）：DearSirorMadam，Iamwritingtoexpressairdissatisfactiondisappointmentconcernr egardingacmodation。

Iwouldprefertomoveintoasingleroomnextsemester，asIfindthepresentsharingarrangementinconvenient。

Imustexplainthatthereasonformydissatisfactionismyroommate&l squo;sinconsideratebehavior。

Foronething，hisfriendsareconstantlyvisitinghim;foranother，heregularlyholdsnoisyparties。

Tosolvethisproblemsurmountthisdifficultyimprovethissituatio ncrackthishardnut，Ihopetodrawtheattentionoftheauthoritiesconcerned。

IamsureyouwillaGREethattheonlysolutionformeistomoveintoaroo mofmyown。

Therefore，Iwouldbegratefulifyoucouldfindasingleroomforme，preferablynotinthesamebuildingbutasneartothecollegecampusas possible。

Yourssincerely，LiMing翻译：亲爱的先生或女士，我写信是为了表达对住宿的不满失望担忧。

下个学期我宁愿搬进一间单人房，因为我觉得此刻的分享安排不方便。

我必须说明，我不满的原因是我的室友不顾他人的行为。

《英语投诉信范文》英语投诉信范文（一）：Dear ______，①I am ______(自我介绍)。

②I feel bad to trouble you but I amafraid that I have to make a plaint about。

③The reason for my dissatisfaction is ______(总体介绍)。

④In thefirst place， ______(抱怨的第一个方面)。

⑤In addition， ______(抱怨的第二个方面)。

⑥Under these circumstances， I find it ______(感觉)to______(抱怨的方面给你带来的后果)。

⑦I appreciate it very much if you could ______(提出推荐和请求)，preferably ______(进一步的要求)， and I would like to have this mattersettled by ______(设定解决事情最后期限)。

⑧Thank you for yourconsideration and I will be looking forward to your reply。

Yours sincerely，Li Ming英语投诉信范文（二）：Dear Sir:With reference to our order No。

W98， the 120 puter setssupplies to the above order were delivered the day before yesterday，but we regret that 20 sets were badly damaged。

The packages containing the puter sets appeared to be in goodcondition and we accepted and signed for them without question。