范文一：
Dear Tom,
Recently, my company and your company purchased a number of stainless steel screw sets. In cartons and cartons, it is shipped by sea to Manila, Philippines, as agreed in the contract.
But after the arrival of the goods, after our company inspection found that some of the goods of the outer packaging damage is serious, many cartons in the screw kit scattered around. After my company's professional certification, the goods damage is not hard enough cartons and in the transport process caused by moisture.
In order to avoid subsequent orders again cashing out the goods, resulting in losses, our company hopes that your company changes the packaging. Hope that your company's goods packaging all use wooden boxes, the inner packaging can continue to use the original carton can only be packed 500g per box, every 50 boxes of 1 wooden box. Enclosed is a picture of the packaging designed by our company.
Please confirm the above method and inform us whether the new method will lead to price increases.
Faithful,
Jason
亲爱的Tom，
近期我公司与贵公司采购了一批不锈钢螺丝套件。
根据合同约定以纸盒和纸箱包装,通过海运运至菲律宾马尼拉。
但货物到达后, 经我公司验货发现,部分货物的外包装损坏严重,许多纸箱内的螺丝套件四处散落。
经过我公司专业人员认证，认为货物损坏是纸箱硬度不够且在运输过程中受潮所致。
为避免后续的订单再次岀现货物掼坏、造成损失,我公司希望贵公司更改包装。
希望贵公司的货物的外包装全部改用木箱,内包装可以继续采用原来的纸盒每盒只能装500g,每50盒装1木箱。
随邮件附上我司设计的包装图片。
烦请确认上述方法，并告知新方法会否引致价格上涨。
忠实的，
Jason
范文二：
Dear Robert Teresi,
Thank you for your letter.
Your company's requirements for the use of new packaging, according to our professional advice, are too cumbersome for each shaver to be individually packaged with a gift box.
As you know, all our customers are very satisfied with our packaging. According to the contract, our company does not accept the gift box packaging required by your company, but uses standard packaging instead.
According to our company has been discussing, the solution is:
your company insists on the use of new packaging, then we can also switch to the use of new packaging, but the resulting costs will be borne by your company.
Please confirm the above method and look forward to hearing from you.
Faithful,
Lee
亲爱的Robert Teresi，
感谢您来信。
贵公司关于使用新包装的要求，根据我方专业人员的建议是，每套剃须刀独立包装且附带礼盒的方法过于繁杂。
如你所知，我们所有的客户都对我们的包装很满意。
根据合同，我们公司不接受贵公司要求的礼盒包装，而是使用标准包装。
根据我司一直讨论，得出的解决方案是：贵公司坚持要使用新包装，那我司也可以转为使用新包装，但由此产生的费用将由贵公司承担。
烦请确认上述方法，期待您的来信。
忠实的，
Lee。
