银行柜面英语对话
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银行柜面英语对话(总13页)
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--内页可以根据需求调整合适字体及大小-- 22 一、情景：
顾客银行取10000元人民币,银行职员请他出示有关身份证明和填写取款单,并输入帐户密码.顾客起初输错了密码,但后来想起来了.银行职员询问顾客需要什么面值的货币.顾客告知职员他要5000元百元面值的钞票,3000元五十面值的钞票,其余的要小面值的钞票
A:Hello,what can I do for you?
B:I’d like to withdraw 10000 RMB ,here is the withdrawal slip.
A:Ok,please enter your code number.
B:Ok.
A:Sorry,the code number is wrong.
B:Oh,I’m sorry. Let me see,maybe I can give you another number.
A:It’s correct the way, how do you want your money?
B:Please give me 5000 RMB in one-hunder nots and 3000 RM B in fifty nots and
the other in small nots.
A:No you are.
B:Thank you.
二、Cue Card B (for Student B)
Situation : You are the bank clerk and is receiving your customer
You are going to :
Introduce the current accounts and fixed accounts for individuals ; Give some advice to your customer ;
Ask the customer to fill in the application form and show his/her ID card.
提示卡B（给同学B）
情景：你是银行职员，正在接待一位顾客。
你要给顾客介绍个人活期存款和定期存款，并且给她提供建议。然后请顾客填写申请表并向他出示他的账号。
这个翻译是对的，但是最后一句，不是“并向他出示他的账号”而是要求客人出示他/她自己的身份证。（ID卡，也可以是身份证明文件）
三、Cue Card B(for student B)
Situation :After tourism ,you come to the bank to exchange the money
You are going to :
Express your purpose and ask the current exchange rate ;
Fill in the exchange memo ;
Check the money and keep the exchange memo
A：Good morning ，sir，Can i help you？
B：I want to exchange the about the current exchange rate
A:OK, current exchange rate is ...................and you need to fill in the exchange
memo if you want to exchange money,here you are.
B: you.
1． 问答 DIALOGUE
Clerk: Hello, what can I do for you（Yes）
职员：您好，请问您要办理什么业务？
Customer: Please tell me my balance.
顾客：请帮我查询一下帐户余额。职员：您讲慢些好吗？
Clerk: please speak slowly.
Clerk: Please write it down on the paper.
职员：您用纸写下来好吗？
Clerk: Yes, sir（miss）,wait a moment please.
职员：好的，先生（小姐），请稍等。
Clerk: Your balance at the bank is RMB 5,000.
职员：您在本行的帐户余额是人民币5000元。
Customer: My magcard does not work, please take a look.
顾客：我的银行磁卡出现故障了，能帮我看一下吗？
Clerk: No problem, the magcard is locked, show me your passport, I will help
you out.
职员：问题不大，您的银行磁卡被锁住了，请出示护照，输入密码就可以给您解开。
Clerk: The magcard need more magnetism, it is ok now.
职员：您的银行磁卡需要加磁，现在加好了。
Customer: I want to close my account with you.
顾客：我想结束在你们这儿的帐户。
Clerk: Please go to the number 6 counter.
职员：请到6号柜台办理.
Clerk: Please go to the open counter.
职员：请到大厅开放式柜台办理。
Clerk: Please take a seat over there for a moment; our client manager will help
you.
职员：请先在大厅休息一下，马上会有客户经理来帮助您。
Customer: I would like to, thanks.
顾客：好的,谢谢。
2． 存款 DEPOSIT
Clerk: How much cash do you plan to deposit in your account?
职员：您有多少钱要存入呢？
Customer: I want to deposit 300 yuan in my account.
顾客：我想在我的户头上存300元。
Customer: Please tell me the procedure for opening a savings account.
顾客：请告诉我开个储蓄帐户需要什么手续。
Clerk: Please fill in the depositing form, the sum of money，your name, address
and professional unit.
职员：请填张存款单，写明数额、姓名，地址和工作单位。
Clerk: Please fill in your name, the number of the certificate and your telephone.
职员：请写上您的姓名、证件号码和联系方式。
Clerk: Words and figures differ.
职员：您填写的文字与数字不符。
Clerk: Signatures differ.
职员：您的签名有误。
Clerk: keep your receipt please.
职员：请收好单据.
Clerk: Here is your passbook. Please bring it back when you deposit or withdraw
money any time you like.
职员：这是您的存折，以后存取款时请带来。
Clerk: Keep the passbook (magcard) well and inform us whenever you lose it.
职员：请保管好存折（银行卡），若遗失请告诉我们。
Customer: Thank you very much..
顾客：非常感谢。
Clerk: Not at all.
职员：不客气。
3． 取款 DRAW
Clerk: yes?
职员：您好.
Customer: excuse me, Can you help me?
顾客：对不起，能帮我个忙吗？
Clerk: it is my pleasure. Please tell me what I can do for you.
职员：很高兴为您效劳，请告诉我能为您做什么。
Customer: I want to withdraw 8000RMB from my deposit account.
顾客：我要从我的帐户支取8000元人民币。
Clerk: Sorry, no sufficient balance, the balance is 6000 RMB.
职员：对不起，您户头中没有足够的余额，只有6000元。
Customer: I want to withdraw5000 RMB.
顾客：取5000 RMB好了。
Customer: I want to draw 10，000-dollar and 30，000 RMB.
顾客：我从卡上取1万美金和3万元人民币。
Clerk: Please show me your passport。
职员：请出示护照。
