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威能锅炉使用手册一、设备打开1、用手扣住前盖板凹槽将其下拉，然后就会看到控制面板，控制面板上有以下功能部件：（1）液晶显示屏，显示当前攻难供水的温度，供暖系统的注水压力或其他信息。
（2）指示灯，指示当前操作模式。
(3)“i”按钮用于调取信息。
（4）控制器（5）电源开关，用于启动或关闭壁挂炉。
（6）“+”按钮，用于滚动显示屏上的信息和切换到显示当前供暖供水温度。
（7）“—”按钮，用于后退显示屏的显示信息。
（8）“复位”按钮，用于复位特定故障。
（9）供暖温度旋钮，用于设置供暖供水温度。
（10）生活热水温度旋钮：用于设置热水出水温度。
2、指示灯信息（1）绿色指示灯熄灭：无生活热水取用；灯亮：生活热水取用中。
（2）黄色指示灯灯亮：燃烧器工作中。
（3）红色指示灯灯亮：壁挂炉出现故障，现实错误代码。
3、调试使用（1）完全打开燃气管路和壁挂炉上的燃气阀；（2）确保供暖系统的供水及回水保养阀室打开的；（3）壁挂炉运行前先检查显示屏上的系统注水压力。
要保证供暖系统的稳定运行，在系统冷却时时，显示屏上现实的注水压力必须在1.0至2.0bar的范围内。
如果注水压力小于0.8bai，迮调试前必须进行补水。
二、生活热水模式运行1、使用电源开关启动壁挂炉：“1”=开“0”=关。
当启动壁挂炉时，显示屏上显示供暖系统的当前注水压力2、将用于设置生活热水温度的旋钮设置到所需的温度—左旋停止位置约35℃—右旋停止位置（最高温度） 65℃当调整温度时，设置值显示在显示屏上，五秒钟后，显示返回标准模式（显示供暖系统的当前注水压力）。
三、设置供暖供水温度根据外界温度调节供暖按钮设置供暖热水温度，建议进行下列温度设置：—左位置（但不拧到底），适用于春天和秋天：外界温度为10—20℃。
—中间位置适用于较寒冷的天气：外界温度为0至10℃。
—右位置适应于非常寒冷的天气：外界温度为0至-15℃。
当调整温度时，设置值显示在显示屏上，五秒钟后，显示屏返回标准模式（显示供暖系统的当前注水压力）。
CN供用户/安装人员使用安装和使用说明书turboBLOCK pro壁挂式燃气采暖/热水锅炉JLG20 - VUW CN 182-C JLG26 - VUW CN 242-C JLG30 - VUW CN 282-CJLG38 - VUW CN 352-C供用户使用使用说明书turboBLOCK pro壁挂式燃气采暖/热水锅炉JLG20 - VUW CN 182-CJLG26 - VUW CN 242-CJLG30 - VUW CN 282-CJLG38 - VUW CN 352-C 目录设备特性 (1)设备简介 (1)1 文档说明 (2)1.1 其它适用资料 (2)1.2 保管 (2)1.3 符号说明 (2)2 安全 (2)2.1 紧急措施 (2)2.2 设备检查和保修服务 (3)3 安装和保养说明 (3)3.1 安装和维护说明 (3)3.2 符合规定的使用 (3)3.3 安装地点的要求 (3)3.4 保养 (3)3.5 循环使用和废弃处理........................................................34 控制面板 (4)4.1 控制面板说明 (4)4.2 运行准备 (4)4.3 投入运行 (4)4.4 显示屏 (4)4.5 设置模式 (5)4.6 加热曲线设置（需选配室外温度传感器） (5)4.7 故障代码 (7)4.8 关闭壁挂炉 (7)4.9 注水步骤 (7)设备特性设备特性感谢您选择使用威能集团的壁挂炉产品。
本手册向您提供的信息，将使您在使用壁挂炉时获得最佳效果。
设备简介turboBLOCK pro 系列壁挂炉为全自动的壁挂式家用燃气采暖/生活热水两用锅炉，可安装在密闭的室内。
生活热水由壁挂炉内的副热交换器直接提供，生活热水与采暖自动切换，生活热水功能优先。
turboBLOCK pro 系列壁挂炉专为独立的封闭式采暖系统所设计，内置经过全面检测的循环泵，膨胀水箱和换向阀，以及旁通和补水环路等系统部件。
1 、德国威能公司在中国销售的两大品牌是什么德国威能和法国索尼埃?杜瓦尔2 、德国威能公司 2003 年壁挂锅炉全球市场占有率是多少21%。
3 、德国威能公司以生产何种产品着称采暖/热水/温控设备。
4 、德国威能公司PLUS系列壁挂炉中输出功率最大的是多少德国威能公司PLUS系列壁挂炉中输出功率最大的是 36Kw。
5 、德国威能公司是哪一年，什么地点成立的德国威能公司 1874 年在德国REMSCHEID成立。
6 、壁挂炉的耗电量大吗壁挂炉的主要用电部件是排风机和循环水泵，壁挂炉的额定耗电量一般在100~200W之间，不同的产品的耗电量有所不同，可详细查阅各产品的产品使用说明书。
7 、家里使用燃气壁挂炉危险吗燃气壁挂炉在欧洲已有 40 年的使用历史，技术已很成熟。
设备配置的各项安全保护措施相当完善，用户可放心使用。
8 、采暖系统经常补水，对您有什么危害您家里的采暖系统频繁非正常补水后，壁挂炉结垢问题会影响壁挂炉正常工作，同时您家里的采暖系统可能的漏水会对您的家庭财产造成危险。
9 、采暖系统水压频繁降低，需要经常补水，怎么办在确认设备正常的情况下，采暖系统水压频繁降低，表明您家里采暖系统有漏点，需要您请专业人员对采暖系统进行检查、维修。
10 、壁挂炉采暖系统会发生结垢吗在保证采暖系统密闭良好的情况下，采暖系统初次注入的水量一定，产生的水垢微乎其微，不会对采暖系统产生危险。
11 、壁挂炉内的卫生热水和采暖热水发生混合吗壁挂炉内的采暖热水和卫生热水都有其独立的管道系统，二者不发生混合。
12 、常见的散热设备有哪些暖气片、风机盘管、暖风机、辐射板等。
13 、为了防止壁挂炉在冬季家中无人时冻结，可以在壁挂炉系统内加防冻液吗壁挂炉系统内不能加入化学物质，尤其不能加防冻液。
正确的防冻措施应该是：1）家中短时间（一周以内）无人时，可将壁挂炉温度设成最低，这时壁挂炉将进入低温运行防冻状态。
2）家中长期无人时，可将壁挂炉及采暖系统中的水全部放泄干净。
威能德国威能，Vaillant，源自德国的供热品牌；于1874年由约翰威能-John Vaillant 先生创立,位于德国Remscheid市；是欧洲领先的供热/热水设备制造商，也是最大的家用燃气壁挂炉制造商。
130多年来，以生产高品质的采暖/热水/温控设备享誉世界，领导全球智能化供热/热水产品的发展。
目录威能历史威能中国概述影响效果销售与服务体系威能大事记游戏中的威能概述资料对其评价威能历史德国威能，是为家居生活的舒适性提供智能化解决方案的国际化集团，在供热、通风、空调领域始终保持市场先导的地位，是欧洲最大的国际化供热集团之一。
德国威能，在欧洲及全球壁挂炉市场始终处于领先的地位，每年共计销售超过 200 万台壁挂炉，占据欧洲市场份额的 27% ，全球市场份额 23% 。
130 多年来，德国威能已成为欧洲供暖行业的顶级品牌。
以其先进的工业设计、技术研发和服务体系，为全球 80 多个国家的用户提供智能、现代、环保、节能的人性化采暖解决方案；更用科技为每个家庭带来无限舒适的生活，创造高品质的标准和未来。
威能中国概述[1]德国威能集团，从 1995 年开始为中国市场带来与欧洲同步的供热产品系列，在中国的业务发展涵盖营销、服务、采购、生产和研发等领域，壁挂炉产品应用于全国主要知名高端房地产项目，累计安装超过15万多台。
影响效果德国威能，不仅为中国千百万个家庭带来高品质的产品、技术和服务，更注重推广以用户为核心的国际品牌价值、全球服务理念和节约能源、使用清洁能源的公共意识。
与合作伙伴及用户一起，把威能的科技、人文、时尚的生活理念引入中国的现代家庭生活，尽享威能全球同步的设计理念、环保意识和服务体系，感悟德国工业的完美品质。
威能（北京）供暖设备有限公司是威能集团在中国的销售公司，主要经营、销售集团旗下的欧洲顶级品牌——德国威能系列燃气壁挂锅炉，落地式锅炉，燃气和电热水器，热泵，太阳能产品及使用可再生能源的相关设备，法国旗舰品牌——法国索尼埃·杜瓦尔系列燃气壁挂锅炉，不同品牌的鲜明风格和多种性价比配置为中国的家庭提供更多舒适生活的选择方案。
For the operatorInstructions for usearoTHERMVWL 85/2;VWL 115/2UKInstructions for usePublisher/manufacturer Vaillant GmbHBerghauser Str.40 D-42859RemscheidTelefon 021 91 18‑0 Telefax 021 91 18‑2810info@vaillant.de www.vaillant.deContents2Instructions for use aroTHERM 0020151761_00Contents1Safety....................................................................41.1Action-related warnings.........................................41.2General safety information ....................................41.3Intended use..........................................................91.4CE label...............................................................102Notes on the documentation............................112.1Observing other applicable documents...............112.2Storing documents...............................................112.3Applicability of the instructions ............................113Product description...........................................123.1Design of the heat pump system.........................123.2Type designation and serial number ...................143.3Overview of the operator control elements ofthe VWZ AI heat pump control module................143.4Digital Information and Analysis System (DIA)....144Operation............................................................164.1Operating concept...............................................164.2Basic display........................................................174.3Operating levels...................................................174.4Design of the menu..............................................184.5Live Monitor (status codes).................................194.6Displaying the building circuit pressure...............194.7Reading the operating statistics (19)4.8Displaying contact data........................................194.9Displaying the serial number and articlenumber.................................................................194.10Setting the display contrast .................................194.11Setting the language............................................205Operation............................................................205.1Switching the product on/off................................205.2Activating frost protection....................................205.3Setting the target feed temperature in heatingmode....................................................................205.4Setting a room thermostat or weathercompensator........................................................205.5Checks and maintenance carried out by theoperator...............................................................215.6Having the product temporarilydecommissioned..................................................216Troubleshooting................................................226.1Reading the fault message..................................226.2Detecting and rectifying faults .............................237Decommissioning..............................................247.1Having the product permanentlydecommissioned..................................................248Recycling and disposal.....................................248.1Disposing of the packaging .................................248.2Disposing of the product and accessories...........248.3Arranging disposal of coolant (24)Contents9Guarantee and customer service (24)9.1Guarantee (24)9.2Customer service (25)Index (26)0020151761_00aroTHERM Instructions for use31Safety4Instructions for use aroTHERM 0020151761_001Safety1.1Action-related warningsClassification of action-related warnings The action-related warnings are classified in accordance with the severity of the possible danger using the following warning signs and signal words:Warning symbols and signal wordsDanger!Imminent danger to life or risk of severe personal injuryDanger!Risk of death from electric shock Warning.Risk of minor personal injury Caution.Risk of material or environmental damage1.2General safety information 1.2.1Danger due to incorrect handling ▶Read through these instructions carefully.▶When using the product,observe the gen-eral safety information and warnings.▶When using the product,observe all applic-able national regulations .1.2.2Risk of death due to explosions andscaldings from brine fluid The brine fluid ethylene and propylene glycol is extremely flammable,both as liquid and steam.A potentially explosive combination of steam/air may form.▶Keep away from heat,sparks,naked flames and hot surfaces.▶Prevent steam/air mixtures from forming.Keep brine fluid vessels closed.▶Observe the safety data sheet that accom-panies the brine fluid.Safety 10020151761_00aroTHERM Instructions for use51.2.3Danger due to improper use There is a risk of injury or death to the user or others,or of damage to the product and other property in the event of improper use or use for which it is not intended.Only use the product in accordance with the provisions.1.2.4Preventing the risk of injury fromcorrosive brine fluid The brine fluid ethylene glycol is harmful to health.▶Avoid contact with the skin and eyes.▶Always wear gloves and protective goggles.▶Do not inhale or swallow.▶Observe the safety data sheet that accom-panies the brine fluid.1.2.5Preventing the risk of injury dueto scalding from hot and cold components Particularly in the coolant circuit,the compon-ents of the heat pump can reach high temper-atures or extremely low temperatures.▶Do not touch any uninsulated pipelines in any part of the heating installation.▶Do not remove any casing sections.1.2.6Risk of being scalded by hotdrinking water There is a risk of scalding at the hot water draw-off points if the hot water temperatures are greater than 50°C.Young children and elderly persons are particularly at risk,even at lower temperatures.▶Select the temperature so that nobody is at risk.1Safety6Instructions for use aroTHERM 0020151761_001.2.7Risk of death due to lack of safetydevices A lack of safety devices (e.g.expansion relief valve,expansion vessel)can lead to poten-tially fatal scalding and other injuries,e.g.due to explosions.▶Have your competent person check that all required isolator devices are present in your heating installation.1.2.8Preventing the risk of injury fromfreezing as a result of touching coolant The heat pump is delivered with an oper-ational filling of R410A coolant.This is a chlorine-free coolant which does not affect the Earth's ozone layer.R410A is neither a fire hazard nor an explosion risk.Escaping coolant may cause freezing if the exit point is touched.▶If coolant escapes,do not touch any com-ponents of the heat pump.▶Do not inhale any steam or gases that es-cape from the coolant circuit as a result of leaks.▶Avoid skin or eye contact with the coolant.▶In the event of skin or eye contact with the coolant,seek medical advice.1.2.9Danger due to changes to theproduct environment There is a risk of injury or death to the user or others,or of damage to the product and other property,in the event of changes to the product environment.Changes must not be made to the following equipment:–The heat pump–The heat pump environment–The drain line and expansion relief valve for the heating water–The water and electricity supply lines –The heat pump's condensate drain pipe-workSafety 10020151761_00aroTHERM Instructions for use7–The structural conditions that may affect the operational safety of the product.1.2.10Risk of injury and material damagedue to incorrect maintenance or repairs As a result of unauthorised interference or tampering with the product or parts of the system,the operational safety of the product can no longer be ensured and the guarantee therefore becomes void.▶Never interfere or tamper with the product or other parts of the system.▶Never try to carry out maintenance work or repairs on the product yourself.▶Do not damage or remove any seals on components.Only qualified competent persons and factory service personnel are authorised to make modifications to sealed components.▶Have inspection and maintenance work carried out by a competent person.1.2.11Frost damage due to an unsuitableinstallation site Frost poses a risk of damage to the product and the whole heating installation.▶You should therefore ensure that the heat-ing installation always remains in opera-tion during freezing conditions and that all rooms are sufficiently heated.Even if rooms,or the whole dwelling,are not in use for certain periods,the heating must remain in operation.Frost protection and monitoring devices are only active while the product is connected to the power supply.The product must be connected to the power supply.1.2.12Frost damage caused by insufficientroom temperature If the room temperature is set too low in indi-vidual rooms,it cannot be ruled out that sec-tions of the heating installation might be dam-aged by frost.1Safety8Instructions for use aroTHERM 0020151761_00▶If you are going to be away during a cold period,ensure that the heating installation remains in operation and that the rooms are sufficiently heated.▶You must observe the frost protection in-structions.1.2.13Frost damage caused by a powercut During installation,your competent person connected your product to the power mains.If the power supply is cut,it is possible that parts of the heating installation may become damaged by frost.If you want to use an emer-gency power generator to maintain the opera-tional readiness of the product during a power cut,note the following:▶Contact your competent person for advice on installing an emergency power gener-ator.▶Ensure that the technical values of this generator (frequency,voltage,earthing)match those of the power mains.1.2.14Malfunction caused by incorrectsystem pressure To avoid operating the system with too little water and thus prevent resulting damage,note the following:▶Check the system pressure of the heating installation at regular intervals.▶You must observe the system pressure instructions.1.2.15Avoid environmental damagecaused by escaping coolant The heat pump contains R410A coolant.The coolant must not be allowed to escape into the atmosphere.R410A is a fluorinated greenhouse gas covered by the Kyoto Pro-tocol,with a GWP of 1725(GWP =Global Warming Potential).If it escapes into theatmosphere,its impact is 1725times stronger than the natural greenhouse gas CO 2.Before the heat pump is disposed of,the coolant it contains must be completely drained into a suitable vessel so that it canSafety 10020151761_00aroTHERM Instructions for use9then be recycled or disposed of in accordance with the regulations.▶Ensure that only officially certified com-petent persons with appropriate protective equipment perform maintenance work or access the coolant circuit.▶The coolant in the heat pump must only be recycled or disposed of by certified com-petent persons in accordance with the reg-ulations.1.3Intended use 1.3.1State-of-the-art technologyThe Vaillant aroTHERM heat pump systemsare constructed using state-of-the-art techno-logy in accordance with the recognised safety rules and regulations.However,there is a risk of injury or death to the user or others,or ofdamage to the product and other property,inthe event of improper use or use for which itis not intended.1.3.2User qualification This product can be used by children over eight years old and also by persons with lim-ited physical,sensory or mental capabilities or insufficient experience and/or knowledge if they are supervised or have been provided with instructions on how to safely use theproduct,and they understand the risks res-ulting from using the product.Children mustnot play with the product.Cleaning and user maintenance work must not be carried out bychildren unless they are supervised.1.3.3Intended useThe Vaillant aroTHERM heat pump is de-signed for use as a heat generator for closed heating installations.Operation of the pumpoutside the application limits results in the heat pump being switched off by the internal control and safety devices.1Safety10Instructions for use aroTHERM 0020151761_001.3.4Improper useAny use which is not explicitly mentioned in the section "Intended use"is deemed im-proper.Any other or additional use does not comply with the intended use.Any direct commer-cial or industrial use is also deemed to be im-proper.1.3.5Observing other applicabledocumentsIntended use also includes the observance of accompanying operating,installation and servicing instructions for Vaillant products as well as for other parts and components of the system.1.3.6Liability and secondary clauses The manufacturer/supplier is not liable for any claims or damage resulting from improper use.The user alone bears the risk.Caution.Improper use of any kind is prohibited.1.4CE labelCE labelling shows that,based on thetype overview,the products comply with the basic requirements of the following directives.Notes on the documentation2 2Notes on the documentation2.1Observing other applicable documents▶You must observe all operating instructions enclosed withthe system components.2.2Storing documents▶Keep this manual and all other applicable documentssafe for future use.2.3Applicability of the instructionsThese instructions apply only for the following heat pumps,hereinafter referred to as the"product":Type designation Art.no.aroTHERM VWL85/2A230V0010011971aroTHERM VWL115/2A230V0010011972The product's article number is part of the serial number(→Page14).3Product description3Product description3.1Design of the heat pump systemThe heat pump system consists of the following components:Product description3–Heat pump–VWZ AI heat pump control module–Additional hydraulic components,if required–System controllerThe heat pump can be operated by the VWZ AI heat pump control module.The extended operation of the heat pump is car-ried out by the system controller.(DIA)The product is equipped with a Digital Information and Ana-lysis System(DIA system).This system provides information on the operating status of the product and helps you to rectify faults.Product description3The display lights up–if you switch on the product or–if you press a button in the DIA system while the product is switched on.At first,pressing this button does not trig-ger any other function.The light goes out after one minute if you do not press any button.DIA system operator control elements4Operation1Display of the daily energy yield2Display of the currentconfiguration of the right-hand selection button3Left-and right-hand selec-tion buttons4Minus and plus buttons 5Access to the menu for additional information6Display of the currentconfiguration of the left-hand selection button7Display of the symbols for the active operating statusof the pumpsHeating mode:–The symbol lights up permanently:Heat requirement is present–The symbol is not visible:Heating mode is not active Cooling–The symbol lights up permanently:Cooling requirement is present–The symbol is not visible:Cooling mode is not active Current power:–The display shows the current heat pump outputFault: F.XXX–Fault in the heat pump.Appears instead of the basic display;a plain text display explains the displayed faultcode.4Operation4.1Operating conceptYou can operate the product using the selection buttons and the plus/minus buttons.Both selection buttons have a soft key function,i.e.their function can change.By:–You can cancel the change to a set value or the activa-tion of an operating mode–You can go one selection level higher in the menu.By:–You can confirm a set value or the activation of an operat-ing mode–You can go one selection level lower in the menu.Byat the same time:–You can navigate to the menu.By pressing or:–You can scroll through the entries in the menu–You can increase or decrease a selected set value. Adjustable values are always displayed as flashing.You must always confirm a change toOnly then is the new setting saved.You can press cancel a proced-ure.If you do not press any buttons15minutes, the display returns to the basic display.Operation4A highlighted object is indicated in the display as light text ona dark background.4.2Basic displayThe displays shows the basicdisplay with the current statusof the product.If you press a selection button,the activated function is displayed in the display.You can switch back to the basic display by:–Pressing and thus exiting the selection levels–Not pressing any button for longer than15minutes.As soon as a fault message is present,the basic displays switches to the fault message.4.3Operating levelsThe product has two operating levels.The operating level for the operator shows the most import-ant information and offers set-up options which do not require any special prior knowledge.The operating level for the competent person is reservedfor the competent person only and is protected by a code.In this level,the competent person can set system-specific parameters.4Operation4.4Design of the menu1Scroll bar(only appears if there aremore list entries than canbe shown at once on thedisplay)2Current configuration of the right-and left-handselection buttons(soft key function)3Selection level list entries4Name of the selection levelThe menu is split into two selection levels.NotePath details at the start of a section specify how toaccess this function,e.g.Menu¬Information¬Contact data.4.4.1Operator level overviewSetting level Unit Menu→Yield indicator→HeatingCoolingMenu→Live MonitorHeating:Compressor switch-offBuilding circuitPressureTarget flow temp.Current flow temp.CompressorModulationAir inlet temperatureCooling outputMenu→InformationContact detailsSerial numberDevice specific numberOperating hrs.TotalOperating hrs.HeatingOperation4Setting level Unit Operating hrs.CoolingMenu→Basic settings→Language15Display contrastMenu→Resets→No sub-itemsAvailable4.5Live Monitor(status codes)Menu→Live MonitorYou can use the Live Monitor to display the current status of the product.4.6Displaying the building circuit pressure Menu→Live Monitor→Building circuit pressure–You can display the current filling pressure of the heating installation in digital form.4.7Reading the operating statisticsMenu→Information→Heating op.hoursMenu→Information→Cooling op.hoursMenu→Information→Total operating hoursIn each case,you can display the operating hours for the heating mode,the cooling mode and the overall operation. 4.8Displaying contact dataMenu→Information→Contact detailsIf your competent person has entered their telephone number during the installation,you can read this data under Contact data.4.9Displaying the serial number and articlenumberMenu→Information→Serial number–The product's serial number is displayed.–The article number is found in the second line of the serial number.4.10Setting the display contrastMenu→Basic settings→Display contrast–You can use this function to adjust the display contrast to suit your needs.5Operation4.11Setting the languageIf you want to set another language:▶Press andhold at the same time.▶Also press the fault clearance key for a short time.▶Press andhold and until the display shows the language▶Select the required language by pressing or.▶Press(OK)to confirm your selection.▶Once you have set the correct language,press(OK) again to confirm this.5Operation5.1Switching the product on/off▶Use a partition with a contact opening of at least3mm(e.g.fuses or power switches)to de-energise the product.5.2Activating frost protection▶To prevent the product from freezing,ensure that the product is switched on.5.3Setting the target feed temperature inheating modeThe actual target flow temperature is automatically determ-ined by the system controller(you can find further information about this in the operating instructions for the system control-ler).5.4Setting a room thermostat or weathercompensator▶Set the room thermostat or the weather compensator(1) and thermostatic radiator valves(2)as specified in therelevant instructions for these accessories.Operation 50020151761_00aroTHERM Instructions for use 215.5Checks and maintenance carried out by theoperatorThe product switches off if the filling pressure in the heatinginstallation falls below 0.05MPa (0.5bar).▶Top up with water.5.5.1Cleaning the product1.Switch the product off before you clean it.2.Clean the product's casing with a damp cloth and a littlesoap.Never use scouring or cleaning agents whichcould damage the casing or the operator control ele-ments.3.Do not clean the product with a high-pressure cleaner.4.At regular intervals,check that no branches or leaveshave gathered around the product.5.5.2Checking the maintenance planDanger!Risk of injury and risk of material damagedue to neglected or incorrect maintenanceand repairs.Neglected or incorrect maintenance work orrepairs may lead to personal injury or damageto the product.▶Never attempt to carry out maintenancework or repairs on the product.▶Employ an authorised heating specialist company to complete such work.We re-commend making a maintenance agree-ment.1.Regular inspection/maintenance of your product by a competent person is a prerequisite for ensuring that the system is constantly ready and safe for operation,reliable and has a long service life.Note Failure to carry out maintenance and repair work,and non-compliance with the specified inspection,maintenance and replacement in-tervals,leads to a loss of potential guarantee claims.We recommend making a mainten-ance agreement with a competent person.2.The maintenance intervals depend on the local condi-tions and the use of the product.3.Have parts that are relevant to the function and safety replaced by a competent person.5.6Having the product temporarily decommissioned ▶If,during long periods of absence,the power supply to the dwelling and to the product is interrupted,have the heating system drained by your competent person or have it sufficiently protected against frost.6Troubleshooting6Troubleshooting6.1Reading the fault messageFault messages have priority over all other displays and areshown instead of the basic display.If several faults occur atthe same time,these are each displayed alternately for twoseconds each.▶If your product displays a fault message,contact a com-petent person.▶To find out more information about the status of yourproduct,call up the"Live Monitor"(→Page19).22Instructions for use aroTHERM0020151761_00Troubleshooting6 6.2Detecting and rectifying faultsThis section shows all of the fault messages that can be rectified without seeking help from the competent person in order to start up the product again.Remedy(→Page23)▶If the product still does not function after the fault has been rectified,contact your competent person.Fault Cause RemedyThe product no longer works.The power supply has been disconnected Ensure that there has not been apower cut and that the product iscorrectly connected to the powersupply.When the power supply is re-established,the product automatic-ally starts up.If a fault is still present,contact your competent person.Noises(hissing,knocking,humming)If the heating demand stops,this may lead to bubbling and whistling noises.These noises arecaused by the coolant.When the product starts up or stops,this may lead to creaking noises.These noises are causedby the casing as it expands or contracts when the temperature changes.If the product is functioning,this may lead to humming noises.These noises are caused by thecompressor when the product is in heating mode.The product releases steam.In winter and during the thawing procedure,steam may escape from the product.(The heat ofthe product melts the ice that has formed.)Other faults Consult your competent person. 0020151761_00aroTHERM Instructions for use237Decommissioning24Instructions for use aroTHERM 0020151761_007Decommissioning7.1Having the product permanentlydecommissioned▶Have a competent person permanently decommission theproduct.8Recycling and disposal8.1Disposing of the packagingThe competent person who installed your product is respons-ible for the disposal of the packaging.8.2Disposing of the product and accessoriesProductDo not dispose of your product or any accessories as house-hold waste.▶Ensure that your old unit and any accessories are dis-posed of properly.▶Observe all relevant regulations.Packaging▶Sort the rubbish into recyclable (carton,plastic,etc.)andnon-recyclable parts (packaging straps,etc.).▶Recycle the product packaging according to all relevantregulations.If your heat pump system is marked with this symbol,it does not belong with your household waste at the end of its useful life.▶Instead,take the product to a collection point for recycling electrical and electronic devices.For more information on where to take your used electrical and electronic devices,contact your town or district authorit-ies,or waste disposal company.8.3Arranging disposal of coolant The Vaillant aroTHERM heat pump is filled with the coolant R410A.▶Coolant must only be disposed of by qualified competent persons.▶Observe the general safety information.9Guarantee and customer service 9.1Guarantee Vaillant provides a full parts and labour guarantee for this appliance for the duration as shown on the enclosed regis-tration card which must be fully completed and returned within 30days of installation.All appliances must be installed by a suitably competent person fully conversant and in accordance with all current regulations applicable to the appliance type installation.In the case of gas appliances theGuarantee and customer service 90020151761_00aroTHERM Instructions for use 25Gas Safety (Installation and Use)Regulations 1998,and themanufacturer’s instructions.In the UK competent personsapproved at the time by the Health and Safety Executiveundertake the work in compliance with safe and satisfactorystandards.Installers should also be fully conversant withand competent with all necessary electrical and buildingregulations that may apply to the installation.In addition all unvented domestic hot water cylinders mustbe installed by a competent person to the prevailing build-ing regulations at the time of installation (G3).All appliancesshall be fully commissioned in accordance with our installa-tion manual and Benchmark commissioning check list (thiswill be included within the installation manual).These mustbe signed and given to the user for safe keeping during thehand over process.Installers should also at this time advisethe user of the annual servicing requirements and advise ofappropriate service agreement.Terms and conditions do apply to the guarantee,details ofwhich can be found on the registration card included with thisappliance.In order to qualify for guarantee after one year theappliance must be serviced in accordance with our installa-tion manual servicing instructions.The benchmark servicehistory should be completed.Note -all costs associated withthis service are excluded from this guarantee.Failure to install and commission this appliance in compli-ance with the manufacturer’s instructions will invalidate theguarantee (this does not affect the customer’s statutoryrights).9.2Customer service To ensure efficient and reliable operation of your boiler it is recommended that regular servicing is carried out by your service provider:Vaillant Applied System Sales Vaillant Ltd.Nottingham Road Belper Derbyshire DE561JT United Kingdom VaillantTraining:0845 601 8885E-mail:training@ Vaillant After Sales Service:0870 850 3072(Mon-Fri 8:30–17:30)Technical Help:0844 693 3133(Mon-Fri 8:30–17:30)Fax:017 73 525946E-mail:aftersales@。
