客户服务主管个人英文简历写作
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客户服务主管个人英文简历客户服务主管个人英文简历模板 Personal InformationName: XXX Sex: Male Age: 29-year-oldE-mail: XXXXXXXXXX Tel: XXXXXXXAddress: XXX Zone XXX Bei ___g No. XXX Road Zip: XXXXXXWork experienceOctober 1999 - XXXX securities panies now head of customer serviceDuties:Department responsible for the pany's day-to-day business transactions, including institutions, large and medium-sized operators and retail trading and management;Responsible for liaison with customers and attract investment;Be patient and thoughtful services and timely solutions to customer problems and requests made;Leaving reasons: for their confidence, self-confidence to find a better stage to play their own!September 1997 - October 1999 market XXXX Assistant Information Technology Co., Ltd.Duties:Regular collection, analysis products and timely feedback to the pany to reflect, to urge upgrading of product quality; deal with the special requirements of specific end-user;Responsible for the technical information related to product releases and updates;A variety of ways to answer the user's problem, with users maintaining good munication;Educational backgroundSeptember 1996 - July 1997, Shanghai University of Finance and Economics UndergraduateProfessional expertise and skillsExcellent negotiation skills, able to win the trust of customers;Patient service, has a wealth of practical experience;Proficiency in puter and Inter knowledge;Has a keen ability to analyze and judge;Aess to the securities business qualification certificates;National levels to achieve the level of English;Self-evaluationA wealth of customer service experience; modest cheerful character; good munication skills and ability; a serious and responsible, with good team spirit.Career goalsSeek the securities industry in charge of customer service jobs in order to give full play to their own 4-year customer service securities and securities analysis experience and professional knowledge and skills. Including securities analysis, financial investment, customer service, particularly able to grasp the aurate and timely opportunity for the pany to expand a certain amount of customers.模板,内容仅供参考。
客户服务英文简历范文很多时候我们会需要英文,客户服务业也一样。
下面是客户服务英文简历范文,欢迎参考。
篇一:客户服务英文简历范文Sandy Lin 15/F,TOWER2 ,BRIGHT CHINA,BUILDING1,BEIJING.SUMMARY OF QUALIFICATIONSDemonstrated ability in the provision of sales support services.Includes establishment of the client base,extensive customer servicing,telemarketing,cold calling and sales territory development.Consistently met/exceeded sales goals and instituted sales programs;sales increased from $8 to $25 million.Thorough knowledge of management production;assure timely and accurate presentation of goods;adept at coordinating delivery processes,organization of delivery schedules and monitoring delivery personnel.Extensive experience in facilitating operational procedures,Respond to customer complaints;resolve problem elements;interact with credit department to ascertain customer account status.Handle sourcing of vendors,contract negotiation,purchasing,correspondence,account adjustments and inventory control.Exceptional communication/interpersonal and organizational skills.EXPERIENCE1989-Present OXBRIDGE,INC.Interface with merchandising personnel,at all levels,and provide technical information on company products and services.Interact with customers,providing advice in the selection ofproducts.Monitor production to ensure realization of customer specifications.Collaborate with contracting merchandisers for contract negotiation on supplies.Conduct extensive materials costing processes.Coordinate delivery schedules and monitor delivery personnel.Organize promotional demonstration activities for home and Hew York marketing office.Respond to and resolve customer complaints.Manage office operations and produce correspondence.Control stock and conduct purchasing procedures.Assist sales department in establishing client base/sales territories.EDUCATION1993-Present PROPHET JUNIOR COLLEGEAssociate Degree ProgramComputer Operations Program:Lotus 1-2-3,Database III,Typing,Word-processing(Multimate),Business Math,Speech Communication,Introduction to Computers and English Composition.NoticeBackground summary accentuates candidate\'s acquired professional skills and impressive track record.Listing relevant courses adds weight to candidate\'s educational credentials.篇二:客户服务英文简历范文SUMMARY OF QUALIFICATIONSDemonstrated ability in the provision of sales support services.Includes establishment of the client base,extensivecustomer servicing,telemarketing,cold calling and sales territory development.Consistently met/exceeded sales goals and instituted sales programs;sales increased from $8 to $25 million.Thorough knowledge of management production;assure timely and accurate presentation of goods;adept at coordinating delivery processes,organization of delivery schedules and monitoring delivery personnel.Extensive experience in facilitating operational procedures,Respond to customer complaints;resolve problem elements;interact with credit department to ascertain customer account status.Handle sourcing of vendors,contract negotiation,purchasing,correspondence,account adjustments and inventory control.Exceptional communication/interpersonal and organizational skills.EXPERIENCE1989-Present OXBRIDGE,INC.Interface with merchandising personnel,at all levels,and provide technical information on company products and services.Interact with customers,providing advice in the selection of products.Monitor production to ensure realization of customer specifications.Collaborate with contracting merchandisers for contract negotiation on supplies.Conduct extensive materials costing processes.Coordinate delivery schedules and monitor delivery personnel.Organize promotional demonstration activities for home and Hew York marketing office.Respond to and resolve customer complaints.Manage office operations and produce correspondence.Control stock and conduct purchasing procedures.Assist sales department in establishing client base/sales territories.EDUCATION1993-Present PROPHET JUNIOR COLLEGEAssociate Degree ProgramComputer Operations Program:Lotus 1-2-3,Database III,Typing,Word-processing(Multimate),Business Math,Speech Communication,Introduction to Computers and English Composition.。
客户服务专员英文简历范文Name: YJBYS Gender: FemaleWedlock: Married Nation: HanResidence: Guangdong-Guangzhou Age: 32Location: Guangdong-Guangzhou Height: 158cmTarget Locations: Guangdong-GuangzhouTarget Positions: Customer service/Technical support-Customer Service Commissioner/AssistantLogistics/Procurement-Logistics Commissioner/AssistantTarget Jobs:Desired Salary: NegotiableWhen Can Start: within half a monthEducation2003-05 ~ 2005-05 Central Radio & TV University Finance Bachelor Degree1999-09 ~ 2002-06 Guangdong Peizheng College Marketing Junior College1999-09 ~ 2002-06 Guangdong Peizheng College Business English Junior CollegeTraining2020-07 ~ 2020-07 Huntsman Advanced Materials (GD) Ltd. Company EHS Management2020-05 ~ 2020-05 Huntsman Advanced Materials (GD) Ltd. Company Management Centre Europe - Customer Service2009-06 ~ 2009-06 SKY SAFE IMDG IMDG CERT2008-01 ~ 2008-01 SKY SAFE IATA IATA CERT【you are not full member,please contact us.】 (2020-04 ~ 2020-04)Company Type: Private Enterprise Company Category:Other Production,Manufacturing,ProcessingJob Title: Customer Service Representative Positions:Customer Service Commissioner/AssistantJob Description: Responsibilities:1) Maintain customer satisfaction2) Customer Relation Mastery3) Order management4) Handle customer complaints【you are not full member,please contact us.】 (2007-09 ~ 2020-01)Company Type: Foreign Enterprise Company Category:Petroleum,Chemical,GeologicalJob Title: Logistics Officer Positions: Logistics Commissioner/AssistantJob Description: Company: Huntsman Advanced Materials (Guangdong) LimitedBackground: Chemicals – Fortune 500, manufacturer of synthetic and formulated polymer systems, US public listedReport to: Logistics supervisorResponsibilities:1) Handle import / export & local product and sample deliveries in daily operation.2) Handle non-bonded & bonded warehousing in daily operation.3) Assist to ensure the performance of freight forwarders and carriers based on cost, delivery and service quality.4) Assist to ensure the minimum handling and shipment cost of the imported goods and materials by proper selection of shipping liners, vessel routing and timing of arrival.5) Coordinate with Planning, purchasing, and production team to ensure the raw material can transit to Panyu and passing the customs declaration timely.Achievement:1) Cost Saving in 2020:a. Consolidate shipments to save cost within USD40, 000.b. Provide better solution to customer to savedistribution cost.***supply chain outstanding staff of Best Cooperation.3) SAP Implementation:Participate in SAP testing in order to ensure new configure is able to meet business requirement;【you are not full member,please contact us.】 (2004-07 ~ 2007-08)Company Type: Foreign Enterprise Company Category:Petroleum,Chemical,GeologicalJob Title: Logistics Officer Positions: Logistics Commissioner/AssistantJob Description: Company: Huntsman Advanced Materials (Guangdong) LimitedBackground: Chemicals – Fortune 500, manufacturer of synthetic and formulated polymer systems, US public listedReport to: Customer Service supervisorResponsibilities:1) Maintain customer satisfactiona. Process all the orders from assigned accounts and sales organization (SG02, CN02, HK02)b. Work closely with sales, customers, planners and logistics to ensure on time in full delivery and achieve target KPIs.c. Follow all procedures and trade compliance, keep right supporting documents related to all sales processes.d. Monthly review on OTIF and failure order lines analysis.2) Customer Relation Masterya. Get acquaintance with customers and to build upprofile with order pattern, delivery requirements.b. Provide prompt and accurate response to customer enquiries.3) Order managementa. Maintain accurate information in SAP, input necessary to meet OTIF.b. Update customer demand regularly and feedback to planners and sales to ensure on time delivery.c. Provide input promptly on weekly order review, credit watch, service charge and requests approval.d. Coordinate drop shipments with overseassuppliers/plants and customers.4) Handle customer complaintsa. Acknowledge complaints with courtesy and provide solution within the target time frame.b. Execute goods return, replacement and credit notes.Achievement:Project of the relocated of customer service center1) To minimize operation cost, moved the order operation from Singapore/HK/TAIWAN to PRC. Assist to set up regional customer service center in Guangdong to meet customer and business requirement;2) Assist to train the colleagues in Guangdong office to handle the orders of HK’s / Singapore’s to maintain thesame customer service level as in HK /Singapore.【you are not full member,please contact us.】 (2002-05 ~ 2004-05)Company Type: Private Enterprise Company Category:Consulting and Investigation industryJob Title: Administrative Assistant Positions:Administrative Assistant/ClerkJob Description: Report to: General ManagerResponsibilities:1) Be responsible for various departments daily desk work, including documents management, time management.2) Handle basic financial daily desk work.Project ExperienceProject of the relocated of customer service center(2004-10 ~ 2005-01)Job Title: Customer Service RepresentiveProject Description: 1) To minimize operation cost, moved the order operation from Singapore/HK/TAIWAN to PRC. Assist to set up regional customer service center in Guangdong to meet customer and business requirement;2) Assist to train the colleagues in Guangdong office to handle the orders of HK’s / Singapore’s to maintain thesame customer service level as in HK /Singapore.Responsibility: I went to HK office for picking up the job of CSR center and also hanled the transfering job after back to GD office with colleagues.Language SkillsChinese: Good Cantonese: GoodEnglish Level: Majored in English CET-4 Spoken GoodEnglish: Skilled。
英文简历(客户服务代表)CUSTOMER SERVICEREPRESENTATIVE(Sales)Name: [Your Name]Address: [Your Address]Phone: [Your Phone Number]Email: [Your Email Address]Objective:Motivated and customer-focused individual seeking a position as a Customer Service Representative, utilizing my exceptional communication and problem-solving skills to provide excellent service and contribute to the success of the company.Summary of Qualifications:- Two years of experience in customer service, with a strong focus on sales.- Excellent verbal and written communication skills, both in English and Mandarin.- Ability to build and maintain customer relationships.- Proven track record of meeting sales targets and exceeding customer expectations.- Proficient in Microsoft Office Suite and CRM software.- Exceptional problem-solving skills and the ability to work well under pressure.- Demonstrated ability to work effectively in a team and independently.Experience:Customer Service Representative | ABC Company | [Dates]- Provided exceptional customer service in a fast-paced retailenvironment.- Acted as a key point of contact for customers, addressing and resolving inquiries and concerns.- Managed sales transactions and processed payments accurately. - Demonstrated a comprehensive knowledge of the company's products and services, promoting upsells and cross-sells to meet sales targets.- Built and maintained strong relationships with customers, leading to repeat business and positive customer reviews.- Collaborated with team members to achieve departmental objectives and provide seamless customer experiences.Sales Associate | XYZ Store | [Dates]- Assisted customers in finding and purchasing products, resulting in increased sales.- Provided personalized assistance and recommendations to customers based on their needs and preferences.- Handled customer complaints and resolved issues in a professional and timely manner.- Demonstrated a strong understanding of product features and benefits, effectively communicating them to customers.- Collaborated with store management to implement effective sales strategies and promotional activities.- Maintained a clean and organized store environment. Education:Bachelor's Degree in Business Administration | [University Name] | [Dates]Skills:- Excellent verbal and written communication skills in English and Mandarin.- Strong interpersonal skills, with the ability to build and maintain customer relationships.- Proficient in using Microsoft Office Suite and CRM software.- Exceptional problem-solving skills and ability to work well under pressure.- Detail-oriented and organized, with the ability to multitask effectively.- Strong sales skills, with a proven track record of meeting and exceeding targets.- Team player, with the ability to work collaboratively and independently.Languages:- Fluent in English and Mandarin.References:Available upon request.Job Responsibilities:As a Customer Service Representative at ABC Company, I was responsible for providing exceptional customer service in a fast-paced retail environment. This included addressing and resolving customer inquiries and concerns in a timely and professional manner. I consistently ensured that customers had a positive experience with the company by going above and beyond to meet their needs.One of the key aspects of my role was maintaining a comprehensive knowledge of the company's products and services.This allowed me to effectively promote upsells and cross-sells to customers, ultimately increasing sales. I was able to meet and exceed sales targets consistently, contributing to the overall success of the team and the company.In addition to sales, I also focused on building and maintaining strong customer relationships. By providing personalized assistance and recommendations based on the customers' needs and preferences, I was able to create a positive and lasting impression. This resulted in repeat business and positive customer reviews, further enhancing the company's reputation.As a team player, I collaborated with my colleagues to achieve departmental objectives and provide seamless customer experiences. I was always ready to lend a hand or offer support when needed. I also actively participated in team meetings, providing valuable input and suggestions to improve customer service processes and procedures.During my time as a Sales Associate at XYZ Store, I gained valuable experience in assisting customers in finding and purchasing products. I was able to apply my strong sales skills to provide personalized assistance and recommendations, resulting in increased sales. I also demonstrated my ability to handle customer complaints and resolve issues to ensure customer satisfaction.Education and Skills:I hold a Bachelor's Degree in Business Administration from [University Name]. This educational background has equipped mewith a solid understanding of business principles and practices. I have utilized this knowledge effectively in my customer service roles, especially when it comes to sales and building customer relationships.In terms of skills, my excellent verbal and written communication skills, both in English and Mandarin, have been instrumental in effectively communicating with customers and colleagues. I am able to clearly understand and address their needs and concerns. My strong interpersonal skills have allowed me to build and maintain positive relationships with customers, resulting in repeat business.I am proficient in using Microsoft Office Suite and CRM software, which have been essential tools in organizing and managing customer information. My exceptional problem-solving skills have enabled me to effectively address customer inquiries and resolve any issues that may arise. I am able to work well under pressure and multitask effectively.As a highly detail-oriented and organized individual, I ensure accuracy and efficiency in my work. I take pride in my ability to meet deadlines and deliver exceptional results. My strong sales skills, combined with my ability to work collaboratively and independently, make me a valuable asset to any customer service team.Languages:I am fluent in both English and Mandarin. This bilingualproficiency allows me to effectively communicate with a diverse range of customers, providing exceptional service and building strong relationships.References:References are available upon request.。
客户服务岗位英文简历Introduction客户服务岗位英文简历,又称为Customer Service Resume,是应聘客户服务职位时必须准备的一份专业简历。
这份简历需要详细介绍申请人的工作经历、教育背景、技能和能力,以证明其具备为客户提供最佳服务的能力和经验。
下面是一份典型的客户服务岗位英文简历样本,包括基本信息、教育经历、工作经验、技能和能力等方面。
Basic InformationName: Alex SmithAddress: 1234 Main Street, Anytown, USA 12345Phone: (123) 456-7890Email:*******************Objective: To obtain a customer service position with a reputable company where I can use my exceptional communication skills and customer service experience to exceed customer expectations.教育经历EducationBachelor of Science in Business Administration, Anytown UniversityMajor: MarketingMinor: CommunicationsHonors: Dean’s List (all semesters)工作经验Work ExperienceCustomer Service Representative, XYZ Corporation, Anytown USADates: January 2017-PresentDescription: Provide superior customer service to clients in a busy call center, utilizing excellent communication and problem-solving skills to resolve inquiries, complaints, and requests. Meet and exceed monthly sales quotas by promoting and selling products and services to customers.Key Achievements:- Successfully resolved over 95% of customer inquiries in a timely and satisfactory manner, earning recognition from management for exceptional customer service.- Consistently achieved and exceeded monthly sales quotas, increasing overall company revenue by $50,000 per month.- Designed and implemented a customer feedback survey, resulting in a 20% increase in customer satisfaction ratings.Customer Service Representative, ABC Corporation, Anytown USADates: June 2015-December 2016Description: Responded to customer inquiries, complaints, and requests via phone and email, providing excellent customer service and exceeding expectations. Proactively identified and resolved issues while meeting and exceeding company goals.Key Achievements:- Consistently achieved high customer satisfaction ratings, resulting in an increase of repeat business by 25%.- Developed and implemented a new customer service training program, resulting in a 30% increase in employee productivity.- Successfully navigated a challenging company merger, maintaining high levels of customer service and minimizing customer disruptions.Skills and AbilitiesSkills and Abilities- Excellent communication and problem-solving skills.- Ability to work well under pressure and meet customer demands in a fast-paced environment.- Strong customer service orientation and ability to anticipate and exceed customer needs and expectations.- Proficient in Microsoft Word, Excel, PowerPoint, and Outlook.- Demonstrated ability to work well in a team environment and foster positive relationships with clients and colleagues.总结The customer service resume sample above demonstrates the key components of an effective document. The candidate’s name, contact information, and objective introduce the resume and highlight the candidate’s goals. The education section shows the candidate’s background and dedication to learning, while the work experience section demonstrates their customer service and problem-solving skills. The key achievements note specific accomplishments, providing numerical data that demonstrates the candidate’s strengths. Finally, the skills and abilities section highlights the candidate’s capacity for teamwork, customer service, and technical proficiency. By including these elements in their customer service resume, job applicants can make a strong case for their suitability and qualifications for customer service positions.。
客户服务岗位英文简历模板维系客户的关系是客户服务人员通常需要做的事,下面为各位带来客户服务岗位英文简历模板,欢迎阅读!客户服务岗位英文简历模板一Name: Gender: FemaleWedlock: Married Nation: HanResidence: GuangdongGuangzhou Age: 32Location: GuangdongGuangzhou Height: 158cmTarget Locations: GuangdongGuangzhouTarget Positions: Customer service/Technical supportCustomer Service Commissioner/AssistantLogistics/ProcurementLogistics Commissioner/AssistantTarget Jobs:Desired Salary: NegotiableWhen Can Start: within half a monthEducationXX05 ~ XX05 Central Radio TV University Finance Bachelor Degree199909 ~XX06 Guangdong Peizheng College Marketing Junior College199909 ~XX06 Guangdong Peizheng College Business English Junior CollegeTrainingXX07 ~ XX07 Huntsman Advanced Materials (GD) Ltd. Company EHS ManagementXX05 ~ XX05 Huntsman Advanced Materials (GD) Ltd. Company Management Centre Europe Customer Service XX06 ~ XX06 SKY SAFE IMDG IMDG CERTXX01 ~ XX01 SKY SAFE IATA IATA CERT【you are not full member,please contact us.】(XX04 ~ XX04)Company Type: Private Enterprise Company Category: Other Production,Manufacturing,ProcessingJob Title: Customer Service Representative Positions: Customer Service Commissioner/Assistant Job Description: Responsibilities:1) Maintain customer satisfaction2) Customer Relation Mastery3) Order management4) Handle customer complaints【you are not full member,please contact us.】(XX09 ~ XX01)Company Type: Foreign Enterprise Company Category: Petroleum,Chemical,GeologicalJob Title: Logistics Officer Positions: Logistics Commissioner/AssistantJob Description: Company: Huntsman Advanced Materials (Guangdong) LimitedBackground: Chemicals –Fortune 500, manufacturer of synthetic and formulated polymer systems, US public listedReport to: Logistics supervisorResponsibilities:1) Handle import / export local product and sample deliveries in daily operation.2) Handle nonbonded bonded warehousing in daily operation.3) Assist to ensure the performance of freight forwarders and carriers based on cost, delivery and service quality.4) Assist to ensure the minimum handling and shipment cost of the imported goods and materials byproper selection of shipping liners, vessel routing and timing of arrival.5) Coordinate with Planning, purchasing, and production team to ensure the raw material can transit to Panyu and passing the customs declaration timely.Achievement:1) Cost Saving in XX:a. Consolidate shipments to save cost within USD40, 000.b. Provide better solution to customer to save distribution cost.***supply chain outstanding staff of Best Cooperation.3) SAP Implementation:Participate in SAP testing in order to ensure new configure is able to meet business requirement;【you are not full member,please contact us.】(XX07 ~ XX08)Company Type: Foreign Enterprise Company Category: Petroleum,Chemical,GeologicalJob Title: Logistics Officer Positions: LogisticsCommissioner/AssistantJob Description: Company: Huntsman Advanced Materials (Guangdong) LimitedBackground: Chemicals –Fortune 500, manufacturer of synthetic and formulated polymer systems, US public listedReport to: Customer Service supervisorResponsibilities:1) Maintain customer satisfactiona. Process all the orders from assigned accounts and sales organization (SG02, CN02, HK02)b. Work closely with sales, customers, planners and logistics to ensure on time in full delivery and achieve target KPIs.c. Follow all procedures and trade compliance, keep right supporting documents related to all sales processes.d. Monthly review on OTIF and failure order lines analysis.2) Customer Relation Masterya. Get acquaintance with customers and to build upprofile with order pattern, delivery requirements.b. Provide prompt and accurate response to customer enquiries.3) Order managementa. Maintain accurate information in SAP, input necessary update to meet OTIF.b. Update customer demand regularly and feedback to planners and sales to ensure on time delivery.c. Provide input promptly on weekly order review, credit watch, service charge and requests approval.d. Coordinate drop shipments with overseas suppliers/plants and customers.4) Handle customer complaintsa. Acknowledge complaints with courtesy and provide solution within the target time frame.b. Execute goods return, replacement and credit notes.Achievement:Project of the relocated of customer service center1) To minimize operation cost, moved the order operation from Singapore/HK/TAIWAN to PRC. Assist toset up regional customer service center in Guangdong to meet customer and business requirement;2) Assist to train the colleagues in Guangdong office to handle the orders of HK’s / Singapore’s to maintain the same customer service level as in HK /Singapore.【you are not full member,please contact us.】(XX05 ~ XX05)Company Type: Private Enterprise Company Category: Consulting and Investigation industryJob Title: Administrative Assistant Positions: Administrative Assistant/ClerkJob Description: Report to: General ManagerResponsibilities:1) Be responsible for various departments daily desk work, including documents management, time management.2) Handle basic financial daily desk work.Project ExperienceProject of the relocated of customer service center (XX10 ~ XX01)Job Title: Customer Service RepresentiveProject Description: 1) To minimize operation cost, moved the order operation from Singapore/HK/TAIWAN to PRC. Assist to set up regional customer service center in Guangdong to meet customer and business requirement;2) Assist to train the colleagues in Guangdong office to handle the orders of HK’s / Singapore’s to maintain the same customer service level as in HK /Singapore.Responsibility: I went to HK office for picking up the job of CSR center and also hanled the transfering job after back to GD office with colleagues.Language SkillsChinese: Good Cantonese: GoodEnglish Level: Majored in English CET4 Spoken Good English: SkilledCareer ObjectiveCareer Direction: I am willing to work in Supply Chain departments.I am interested in being a Customer Service Commissioner or a Logistics Commissioner.Requirements:Self Info.Self Assessment: 1) I have good communication skills and ability for solving problems.2) I have high awareness of responsibility and customerfocus.3) I am a collaboratingstyle person who is both assertive and cooperative and attempts to work with other person to find a solution that satisfies the concerns of both.Hobbies: I like fast walking; I like English; I like reading; I like listening music.Rewardssupply chain outstanding staff of Best Cooperation XX0513supply chain outstanding staff of Best Cooperation XX0713客户服务岗位英文简历模板二Sandy Lin 15/F,TOWER2 ,BRIGHT CHINA,BUILDING1,BEIJING.SUMMARY OF QUALIFICATIONSDemonstrated ability in the provision of sales support establishment of the client base,extensive customer servicing,telemarketing,cold calling and sales territory development.Consistently met/exceeded sales goals and instituted sales programs;sales increased from 8 to 25 million.Thorough knowledge of management production;assure timely and accurate presentation of goods;adept at coordinating delivery processes,organization of delivery schedules and monitoring delivery personnel.Extensive experience in facilitating operational procedures,Respond to customer complaints;resolve problem elements;interact with credit department to ascertain customer account sourcing of vendors,contractnegotiation,purchasing,correspondence,account adjustments and inventory control.Exceptional communication/interpersonal and organizational skills.EXPERIENCE1989Present OXBRIDGE,INC.Interface with merchandising personnel,at all levels,and provide technical information on company products and services.Interact with customers,providing advice in the selection of production to ensure realization of customer specifications.Collaborate with contracting merchandisers for contract negotiation on extensive materials costing processes.Coordinate delivery schedules and monitor delivery personnel.Organize promotional demonstration activities for home and Hew York marketing office.Respond to and resolve customer complaints.Manage office operations and produce correspondence.Control stock and conduct purchasing procedures.Assist sales department in establishing client base/sales territories.EDUCATION1993Present PROPHET JUNIOR COLLEGEAssociate Degree ProgramComputer Operations Program:Lotus 123,Database III,Typing,Wordprocessing(Multimate),Business Math,Speech Communication,Introduction to Computers and English Composition.NoticeBackground summary accentuates candidate\'s acquired professional skills and impressive track record.Listing relevant courses adds weight to candidate\'s educational credentials.。
客服经理英文版简历ObjectivePosition as an administrative services manager, or a comprable position, that will utilize my years of progressive, managerial experience.Employment Experience1/97 - Present Administrative Services Officer IVBaltimore County, Baltimore, MDOrganized and directed through subordinate managers and supervisors the work of staff engaged in central administrative functions in a large department/agency including fiscal claiming, facilities management, quality control, purchasing, information system, decentralized personnel and recordkeeping and clerical support. Supervised, trained and evaluated subordinate management and supervisory staff; coordinated and directed budget preparation for the agency. Represented the agency in all dealings with Federal, State and local agencies and other County officials on fiscal and administrative matters;develops agency position statements and official reports, and drafts all official agency correspondence.8/89 - 1/97 Cost Accounting ManagerVarian Equipment, Hagerstown, MDProvided analysis, justification and tracking of product outsourcing. Provided financial analysis of cost reduction initiatives and other operational programs as required. Provided financial analysis of capital authorization requests. Developed and supported the analysis of factory cycle time. Provideed ad hoc reporting and analysis for manufacturing as required. Initiate and lead process improvement activities.10/87 - 8/89 Manufacturing AccountantJLG Industries, Baltimore, MDProvided day-to-day financial support to the Converted Products manufacturing operations. Maintained the standard cost system monitor and made improvements to the work order system. Assisted in the development of improved cost reports. Assited with the installation of and conversion to a new financial system, which is still being used by the company.EducationB.S., Accounting, 2021University of Maryland, Coll 客服经理英文版简历。
客服经理英文简历ObjectivePosition as an administrative services manager, or a comprable position, that will utilize my years of progressive, managerial e_perience.Employment E_perience1/97 - Present Administrative Services Officer IVBaltimore County, Baltimore, MDOrganized and directed through subordinate managers and supervisors the work of staff engaged in central administrative functions in a large department/agency including fiscal claiming, facilities management, quality control, purchasing, information system, decentralized personnel and recordkeeping and clerical support. Supervised, trained and evaluated subordinate management and supervisory staff; coordinated and directed budget preparation for the agency. Represented the agency in all dealings with Federal, State and local agencies and other County officials on fiscal and administrative matters; develops agency position statements and official reports, and drafts all official agency correspondence. 8/89 - 1/97 Cost Accounting ManagerVarian Equipment, Hagerstown, MDProvided analysis, justification and tracking of product outsourcing. Provided financial analysis of cost reduction initiatives and other operational programs as required. Provided financial analysis of capital authorization requests. Developed and supported the analysis of factory cycle time. Provideed ad hoc reporting and analysis for manufacturing as required. Initiate and lead process improvement activities._/87 - 8/89 Manufacturing AccountantJLG Industries, Baltimore, MDProvided day-to-day financial support to the Converted Productsmanufacturing operations. Maintained the standard cost system monitor and made improvements to the work order system. Assisted in the development of improved cost reports. Assited with the installation of and conversion to a new financial system, which is still being used by the company. EducationB.S., Accounting, _University of Maryland, Coll客服经理英文简历.。
客服经理英文版个人简历ObjectivePosition as an administrative services manager, or a comprable position, that will utilize my years of progressive, managerial experience.Employment Experience1/97 - Present Administrative Services Officer IVBaltimore County, Baltimore, MDOrganized and directed through subordinate managers and supervisors the work of staff engaged in central administrative functions in a large department/agency including fiscal claiming, facilities management, quality control, purchasing, information system, decentralized personnel and recordkeeping and clerical support. Supervised, trained and evaluated subordinate management and supervisory staff; coordinated and directed budget preparation for the agency. Represented the agency in all dealings with Federal, State and local agencies and other County officials on fiscal and administrative matters;develops agency position statements and official reports, and drafts all official agency correspondence.8/89 - 1/97 Cost Accounting ManagerVarian Equipment, Hagerstown, MDProvided analysis, justification and tracking of product outsourcing. Provided financial analysis of cost reduction initiatives and other operational programs as required. Provided financial analysis of capital authorization requests. Developed and supported the analysis of factory cycle time. Provideed ad hoc reporting and analysis for manufacturing as required. Initiate and lead process improvement activities.10/87 - 8/89 Manufacturing AccountantJLG Industries, Baltimore, MDProvided day-to-day financial support to the Converted Products manufacturing operations. Maintained the standard cost system monitor and made improvements to the work order system. Assisted in the development of improved cost reports. Assited with the installation of and conversion to a new financial system, which is still being used by the company.EducationB.S., Accounting, 2021University of Maryland, College Park, MD 客服经理英文版个人简历。
Personal Information
Name: XXX Sex: Male Age: 29-year-old
E-mail: XXXXXXXXXX Tel: XXXXXXX
Address: XXX Zone XXX Beijing No. XXX Road Zip: XXXXXX
Work experience
October 1999 - XXXX securities companies now head of customer service
Duties:
Department responsible for the company's
day-to-day business transactions, including institutions, large and medium-sized operators and retail trading and management;
Responsible for liaison with customers and attract investment;
Be patient and thoughtful services and timely solutions to customer problems and requests made;
Leaving reasons: for their confidence,
self-confidence to find a better stage to play their own!
September 1997 - October 1999 market XXXX Assistant Information Technology Co., Ltd. Duties:
Regular collection, analysis products and timely feedback to the company to reflect, to urge upgrading of product quality; deal with the special requirements of specific end-user;
Responsible for the technical information related to product releases and updates;
A variety of ways to answer the user's problem, with users maintaining good communication;
Educational background
September 1996 - July 1997, Shanghai University of Finance and Economics Undergraduate
Professional expertise and skills
Excellent negotiation skills, able to win the trust of customers;
Patient service, has a wealth of practical experience;
Proficiency in computer and Internet knowledge; Has a keen ability to analyze and judge;
Access to the securities business qualification certificates;
National levels to achieve the level of English;
Wage expectations :3000-4000 Yuan / month
Self-evaluation
A wealth of customer service experience; modest cheerful character; good communication skills and ability; a serious and responsible, with good team spirit.
Career goals
Seek the securities industry in charge of customer
service jobs in order to give full play to their own
4-year customer service securities and securities analysis experience and professional knowledge and skills. Including securities analysis, financial investment, customer service, particularly able to grasp the accurate and timely opportunity for the company to expand a certain amount of customers.。