Quiz_MKTG 2_Chap5-8,19
- 格式:pdf
- 大小:157.47 KB
- 文档页数:20
Of all the factors that affect consumer decision making, psychological factors exert the broadest and deepest influence.
True False
status: not answered () correct: false your answer:
2
When buying products, consumers generally follow the consumer decision-making process in the following order: need recognition, information search, evaluation of alternatives, purchase, and postpurchase behavior.
b. internal information search.
7
c. want.
d. need.
e. nonmarketing-controlled information source.
status: not answered () correct: b your answer: A group of brands, resulting from an information search, from which a buyer can choose is a(n): a. evoked set.
b. an internal information search. 9
c. an external information search.
d. cognitive dissonance.
e. All of these answers are correct.
status: not answered () correct: d your answer: A group in society that influences an individual's purchasing behavior is a(n): a. reference group.
Disintermediation means eliminating intermediaries such as wholesalers or distributors from a marketing channel.
3 True False status: not answered () correct: true your answer:
not answered 12.0 100.00%
To email the results to your instructor(s), complete this form:
E-mail results to:
Additional message: Your first name: Your last name: Your email address: Required field
In Japan, exchange between firms is kept impersonal and business-like at all times, a concept
4 they call amae, or interpersonal independence.
第1页 共4页
2011-8-22 15:28
b. Safety 12
c. Social
d. Esteem
e. Self-actualization
status: not answered () correct: e your answer:
第4页 共4页
2011-8-22 15:28
Quiz: Lamb/Hair/McDaniel, MKTG 2.0, 2008 - 2009 Student Edition, Chapter 6
Quiz: Lamb/Hair/McDaniel, MKTG 2.0, 2008 - 2009 Student Edition, Chapter 5
Web Quiz
Assignment Name: Lamb/Hair/McDaniel, MKTG 2.0, 2008 - 2009 Student Edition, Chapter 5 Summary of Results Total Possible: 12.0 Time Spent: 00:00:18 / 01:00:00
b. opinion leader.
10
c. social class.
d. subculture.
e. early adaptor.
status: not answered () correct: a your answer: A person's buying decisions are influenced by personal characteristics that are unique to each individual. Which of the following is not an example of a personal characteristic? a. Gender 11 b. Age
Quiz: Lamb/Hair/McDaniel, MKTG 2.0, 2008 - 2009 Student Edition, Chapter 6
Summary of Results
True False status: not answered () correct: false your answer:
True False
status: not answered () correct: true your answer:
Marketing managers can create wants on the part of the consumer.
3 True False status: not answered () correct: true your answer: 4 All consumer buying decisions generally fall into one of two broad categories: routine response
Web Quiz
Assignment Name: Lamb/Hair/McDaniel, MKTG 2.0, 2008 - 2009 Student Edition, Chapter 6 Summary of Results Total Possible: 12.0 Time Spent: 00:00:16 / 01:00:00
第1页 共4页
2011-8-22 15:28
Quiz: Lamb/Hair/McDaniel, MKTG 2.0, 2008 - 2009 Student Edition, Chapter 5
Summary of Results
behavior or extensive decision making.
The sale of a personal computer to your college or university is an example of business marketing.
1 True False status: not answered () correct: true your answer:
6 True False status: not answered () correct: false your answer: The process of recalling past information stored in the memory is called a(n): a. external information search.
The key characteristic distinguishing business products from consumer products are their physical characteristics, not their intended use.
2 True False status: not answered () correct: false your answer:
8
b. marketing mix.
ቤተ መጻሕፍቲ ባይዱ
c. subset.
第2页 共4页
2011-8-22 15:28
Quiz: Lamb/Hair/McDaniel, MKTG 2.0, 2008 - 2009 Student Edition, Chapter 5
Summary of Results
d. product category.
status: not answered () correct: e your answer: Maslow's hierarchy of needs arranges needs in ascending order of importance. Which of the following is considered the highest human need? a. Physiological
1
Consumers' product and service preferences have been shown to be remarkably stable and consistent over time, so it is simple for marketing managers to study these preferences and create a proper marketing mix.