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16 IV 电话英语Telephone English

ⅰ电话英语中几个步骤及相关语句

首先，接电话的开场白：拿起话筒时候，可先用"Hello." "Good morning." "Good

afternoon. "等问候对方，并报上自己的公司名，部门名，姓名等。

★“喂”的说法：

①A：Hello. This is Paragon Company. May I help you?

B: Hello, this is Mr. Green.

②Good afternoon. This is Dan An Commercial Bank. What can I do for you？

③Pioneer Electronics. This is Mary Wu speaking.

④Hello. Overseas Sales Department. Tim Wang speaking.

第二部分、问对方要找谁： 通常对方都会主动说出要找谁，但万一对方说不清楚，或是你没听懂，想再确认的时候，可以用下面的话问清楚。

1.询问找谁

Who do you want to talk (speak) to？

Who would you like to speak with？

Who are you calling？

2.转接电话时说“请稍等”

①A：Could you please give me the international division?

B: Hold on a minute, please.

②A：Can you connect me with the export department?

B: Hold the line a moment, I’ll connect you.

③A：May I speak to Mr. Chen, please?

B: I’ll connect you to him. 17 ④A：Would you please transfer me to the production department?

B: I’ll put you through.

◆I’ll get him for you.

◆Just a moment, please.

◆Just a second, please.

◆One moment, please.

第四部分、请教对方的大名：在接听老外打来的电话，应问清楚对方的身分，以便通报相关的当事人或做进一步的处理。

1.确认对方姓名

① Who is calling/speaking, please?

②May I ask who is calling?

May I tell him who’s calling?

May I let him know who’s calling?

May I have/know your name, please?

2.询问名字的拼法

①Could you spell your name, please?

②How do you spell your name, please?

3.告知分不开身

I’m sorry, he’s busy at the moment.

I’m sorry, he’s not available at the moment.

He’s on the phone right now.

4.此时不在座位上

A: I’m sorry; he’s not at his desk. 18 B: Could you tell him to call me back as soon as possible?

I’m sorry; he’s away from his desk.

I’m sorry; he just walked away from his desk.

5.抱歉，他不在办公室

I’m sorry; he’s not in at the moment.

I’m sorry; he’s out of the office now.

I’m sorry,；He’s just left.

6.抱歉，他出差去了

I’m sorry, he’s on a business trip.

I’m sorry, he’s out for a few days.

7.抱歉，他现在正在开会

I’m sorry, he’s in a meeting/conference.

8.告知将回电

I will ask him to call you back as soon as possible.

9请其稍后再打

Could you call back in 10 minutes?

Would you mind calling back around 4 o’clock?

第五部分、不明了对方所言：听不懂对方的话却硬撑下去，并非明智之举，不如坦白请对方更简单明确的说明清楚。

①I can’t hear you very well. Please speak a little louder.

②Please speak a little more slowly.

③Sorry, I couldn’t get what you said.

④A：May I have your name again, please? 19 B: This is Michael.

◆I’m sorry, could you repeat that, please?

◆I beg your pardon.

◆I’m sorry, we seem to have a bad connection.

◆Hold the line, please. I'll get an English speaker.

◆Hold on, please. I'll get someone to the phone

◆I'm sorry, I don't speak English well. I'll have an English speaker call you back

later. May I have your name and telephone number？

◆I'm not sure what you mean.

◆I'm sorry. I couldn't follow you

◆You're talking too fast. I can't keep up.

◆Will you explain a little bit more？

◆Could you put that more simply？

◆I'm afraid I didn't understand that. Could you say that again, please？

◆Excuse me, but I didn't hear that, would you mind repeating it, please？

◆Sorry, but I didn't catch that, would you mind spelling it, please？

第六部分、各种附和、质疑、同意、否定的用语：通话当中需借助各种表附和，表惊讶，表欣喜，表婉惜，表疑问，或表否定的短语，以利谈话的顺利推展。

1、表惊讶

（1） 真的呀？ Really？

（2） 什么？ What？

（3） 别开玩笑！ You're kidding！

2、表欣喜 20

（1） 好极了！ Great！

（2） 太棒了！ Fantastic！

（3） 棒极了！ Terrific！

（4） 哇！ Wow！

3、表婉惜

（1） 真糟糕。 That's too bad.

（2） 真可惜！ What a shame！

（3） 听到这样我很难过。 I'm sorry to hear that.

（4） 喔，原来如此。 Oh, I see.

4、表同意

（1） 没错。 Right.

（2） 正是。 Exactly.

（3） 我同意。I agree.

5、表不同意

（1） 我可不这么认为。 I don't think so.

（2） 不成！ No way！

（3）事实上不然。Not really.

第七部分、通话将结束结尾语：通话接近尾声，经常要来上几句客套话，以作为道别的前奏曲。请灵活应用下列各句，免得该收场时却不知如何下手。

①Thank you for calling.

②It was kind of you to call me

③Nice talking to you 21 ④I'd better get off the phone.

⑤Call me again any time.

⑥Call again when you've got time.

⑦I'm always glad to hear from you.

⑧Let's keep in touch, good-bye.

ⅱ.对话

Dialogue one

(A：Receiver B：Mr．Kent)

A：Hello，Australian Trading Company．Can I help you？

B：Hello．Yes．This is Mr.Kent of Oriental Ltd．We are interested in the carpets

advertised by you and I think the carpet will find a ready market in our country．

A：May I have your specific inquiry？If you make an inquiry，we can offer you firm．

B：Could you give me some idea about your prices？

A：Well，if you like，I can send our price sheets to you by fax．

What's your fax number，please？

B：6885486．If your prices are favorable，we can place the order．

A：By the way，enquiries for carpets are getting more numerous．

You'd better place your order as soon as possible．

B：I see．Well，I'll think about it and call you back to discuss it to some details soon．

A：OK，I'll be looking forward to hearing from you．Good-bye．

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常用电话英语365句

常用电话英语365句

[常用电话英语365句]

Hello. Is Susan there?喂，是苏珊吗？

Who?谁啊？

Tian Yuan.田园。

You must have the wrong number.你一定打错电话了。

Oh, I'm sorry.噢，对不起。

Is Li Ying in?李英在家吗？

Wrong number.打错电话了。

Isn't this the Nanjing University?请问是南京大学吗？

No. It's not.不是。

Oh. I'm sorry.噢，对不起。

May I please speak to Ling Ling?我可以和玲玲讲话吗？

There is no one here by that name.这里没有玲玲这个人。

Is this five-two-one double eight six-four?这里是521-8864吗？

No. This is five-two-one double eight three-five.不，这里是521-8835。

Oh. I'm sorry.噢，对不起。

That's all right.没关系。

Are you sure you are dialing the right number?你确定你打的号码是对的吗？

What number are you trying to dial?你要的电话是什么号码？

No one lives here by that name.这里没有人叫那个名字。

I'm sorry. I dialed the wrong number.对不起，我打错电话了。

May I speak to the head of the household?我可以请户主听电话吗？

May I ask who's calling?请问你是谁？

I am calling on behalf of the Private Teacher Company.我代表家教公司给您打电话。

什么号码的英文翻译

什么号码的英文翻译

什么号码的英文翻译

用英文表示什么号码这样的一个简短问句我们怎么说?下面是店铺给大家整理的什么号码的英文翻译，供大家参阅!

什么号码的英文翻译

What number;

手机号码的英文简写

1、Phone Number表示电话号码，并不特指手机号码，可以简写成PN或者Phone NO.

2、Telephone Number表示电话号码，可以简写成Tel或者Tel

NO.

3、Mobile Phone表示手机号码，可以简写成MP，或MB，或Mob。

4、Cell Phone表示小灵通，可以简写成Cell,或不用简写。

号码的英语例句

1. Do you have an address and phone number for him?

你有他的地址和电话号码么?

2. Simply dial the number and tell us your area.

只需拨这个号码告诉我们你在什么地方。

3. You know you can phone me — here's my mother'snumber.

你可以给我打电话——给你，这是我母亲的电话号码。

4. The Colonel lifted the phone and dialed his superior.

上校拿起电话，拨通了上司的号码。

5. Have you moved yet? Pls advise address, phone no.

你已经搬了吗?请告知地址和电话号码。

6. She picked up the phone, and began to dial Maurice

Campbell's number.

她拿起电话听筒，开始拨打莫里斯·坎贝尔的号码。

7. It's got a number you can ring to query your bill.

这上面有一个号码，您可以打电话查询您的账单。 8. She suddenly realized that Wim was reciting Kirk's

常用电话英语365句 2

常用电话英语365句 2

Hello. Is Susan there？喂，是苏珊吗？

Who？谁啊？

Tian Yuan.田园。

You must have the wrong number.你一定打错电话了。

Oh，I'm sorry.噢，对不起。

Is Li Ying in？李英在家吗？

Wrong number.打错电话了。

Isn't this the Nanjing University？请问是南京大学吗？

No. It's not.不是。

Oh. I'm sorry.噢，对不起。

May I please speak to Ling Ling？我可以和玲玲讲话吗？

There is no one here by that name.这里没有玲玲这个人。

Is this five-two-one double eight six-four？这里是521-8864吗？

No. This is five-two-one double eight three-five.不，这里是521-8835. Oh. I'm

sorry.噢，对不起。

That's all right.没关系。

Are you sure you are dialing the right number？你确定你打的号码是对的吗？

What number are you trying to dial？你要的电话是什么号码？

No one lives here by that name.这里没有人叫那个名字。

I'm sorry. I dialed the wrong number.对不起，我打错电话了。

May I speak to the head of the household？我可以请户主听电话吗？

May I ask who's calling？请问你是谁？

电话英语

电话英语

请问你找谁？ Who would you like to speak to?

请问你找谁？ May I help you?

他不在办公室 He is not in the office!

他今天休息，不上班 = He is off today, so he won't be in the office.

你可以打他的手机 = You can call him by his cellphone.

现在是午休时间，他不在办公室 = It is lunch break at the moment, he is not in the office.

他1点半上班，到时再打他电话。= He will be back at one-thirty, please call back later.

他出去了，一小时后回来。 = He is out, he will be back in an hour.

我不太会说英语，很抱歉。 = I don't speak much English, I'm sorry.

他还未到，5分钟后可以找到他。 = He is not here yet, but he will be back in five minutes.

他正过来，请稍等 = He is coming, please wait.

You must have the wrong number.你一定打错电话了。

There is no one here by that name.这里没有玲玲这个人。

I＇m sorry. I dialed the wrong number.对不起，我打错电话了。

1．Hello，is this 4474716？

喂，是4474716号吗？

2．I'd like to speak to Mr．Wang．

我想和王先生讲话。

3．I'm sorry．Mr．Wang is out right now．