汇编电子商务英语期终复习资料

单选1．According to a recent report, ____ that Americans consume does not vary greatly from year to year.A）the number of sugar B）a number of sugarC）the amount of sugar D）an amount of sugar2．My dentist appointment is on Friday, ______.A）fifth October B）five OctoberC）the fifth of October D）the five of October3．Flight nineteen from New York to Washington is now arriving at ______.A）the two gate B）gate two C）the gate two D）second gate4．That kind of shoes are______ expensive for me.A）more B）far more C）far too D）much5．The food that Mark is cooking in the kitchen ______ delicious.A）smells B）is smelling C）has smelled D）has been smelling6．It has been ______ for him by his family to marry a girl of his own class.A）arranged B）organized C）settled D）adapted7．There is very______hope that she will pass the exam.A）few B）much C）little D）any8．She ________ large profits from her unique invention.A）reaped B）gathered C）rewarded D）built9．Get me a hammer from the kitchen, ______.A）will you B）would you C）shall you D）do you10．Teachers all ________ the student to enter the competition.A）cheered B）animated C）encouraged D）heartened11．Although the wines vary, the______ is quite good.A）medium B）usual C）average D）ordinary12．________ of a newspaper nor the number of pages in an edition has ever been standardized.A)The page size is neither B)The page size, neitherC)Neither is the page size D)Neither the page size13．He______ his first book to his mother.A）committed B）dedicated C）assigned D）appointed14．One warning______ to stop her doing it.A）suffered B）sufficed(足够) C）suggested D）provided15．How I wish to ______ in your sufferings.A）enter B）contribute C）participate D）provide16．We can visit your company on Monday or Tuesday; our plans are fairly______. A）flexible B）elastic C）supple D）compliant17．It is because English is useful______.A）why we study it hard B）that we study it hardC）what we study hard D）which we study hard18．The plane is______ to take off at 4.A）enlisted B）enrolled C）prompted D）scheduled19．_______ in my present work, I would be quite willing to do what you ask me to. A）Were I not engaged B）I were not engagedC）Engaged I were not D）Were not I engaged20．He ______ that we should probably have rain.A）observed（观测） B）beheld(看见) C）examined D）followed21．A poor memory ______ her efforts to become an actress.A）encouraged B）accomplished C）frustrated(阻挠)D）develop 22．The officer ________ his orders to the men by radio.A）reported B）transmitted(传达) C）communicated(传输/传达)D）exchanged 23．They have got into______ troubles.A）monetary B）affluent C）financial D）miserable24．Churchill(丘吉尔) was______ as the Chancellor of the university.A）established(建立) B）placed C）launched D）installed(任命)25．This substance reacts ________ as fast as the other one.A）one-tenths B）first-ten C）one-ten D）one-tenth26．It is important for university to keep ______ with the changes in science and technology.A）step B）stage C）pace D）space27.It''s______ by coach from Melbourne to Sydney.A. a nine hour''s journeyB. a nine hour journeyC. a nine hours'' journeyD. a nine-hours journey28. They got there ______ we by 20 minutes.A. more early asB. earlier thanC. as early asD. more earlier than29. Those who don’t work hard at English ought to______.A. criticizeB. be criticizedC. have been criticizedD. be criticizing30. If you______ that late movie last night, you wouldn’t be sleepy now.A. hadn’t watchedB. didn’t watchC. haven’t watchedD. wouldn’t have watched31. Weather ______ , we’ll go sightseeing.A. permittedB. is permittedC. permittingD. is permitting32. There are ______ opportunities for employment in the rural area.A. lessB. littleC. smallD. fewer33. A ___ ___ component(成分) of any democracy（民主） is a free labor movement.A. vital（极重要的）B. visual（看得见的）C. sole（唯一的）D. singleCCBCA ACAAC ADBBC ABDAA CBCDD CCBBA CDA翻译句子(1)Customer Relationship Management (CRM) provides your company with new ways of better understanding and serving your customer.客户关系管理(CRM)为您的公司提供新的方式以更好的理解和服务你的客户(2)This service, known as Information Desk, along with other new Web-based information delivery services, has enabled the company and its direct, indirect and channel customers to work together more efficiently.这种被称为“信息桌面”的服务,以及其他以网络为基础提供信息的新的服务,使得公司和它的直接、间接和渠道的客户更有效地合作(3) As a result of getting confidential documents faster, three-fourths of Intel's direct customer engineers shaved a week or more off their product development cycle.更快了解机密文件的结果是：英特尔公司四分之三的直接客户工程师将其产品研发周期缩短了一周或更多(4) Over the last few years the Internet has evolved from being a scientific network only, to a platform that is enabling a new generation of businesses.在过去的几年中，因特网已经从一个仅用于科研的网络发展成了一个使新一代商务模式成为可能的平台(5) The e-business in the title is not the same as IBM is seeing it, it is much more, as you will discover by reading this book, therefore the "B" in e-business not written in capital letters as in IBM's ease.标题中的e-business与IBM所理解的并不一样，当你读完这本书你就会发现其内涵要丰富得多，所以，e-business中的字，字母B并没有像IBM一样大写(6) Once you have this data gathered, business intelligence applications let you analyze the information to help you optimize your Web site一旦你收集了这些数据，智能商务软件将帮你进行分析以是你的网站最佳化(7) Track Web hits or transactions against fluctuations in your offline sales channels, for example, or see what happens to order volumes at the beginning of a fiscal quarter when many departments have new budgets to work with.例如，将你的网站的成功点击率或交易量与你的线下销售波形图进行比较，或者当许多部门在一个季度开始做新的预算时，了解一下订单的数量(8) You can glean trends during peak traffic periods that result in server overloads, or identify search criteria that consistently fail to deliver anticipated content.在最高流量的时段，你可以了解一下是什么导致了服务器超载，或者确认哪些搜索标准总是不能达到预期的搜索结果(9)Executives who have successfully led change efforts advocate in-person discussions and meetings as the most effective communication vehicles.曾经成功领导了变革的决策者们主张将亲自参加讨论和会议作为最有效的沟通方式(10) Continuous innovation, a critical element of e-business strategy, is at the mercy of an organization's communication structure.不断地变革——,电子商务战略中最关键的因素，完全取决于机构的沟通体系1．贸易，商业 merce2. 紧缩v. deflate3. 命令的，权威 adj. & n. injunctive 4. 拥抱，包含 v.embrace 6. 垂直的，直立的adj. vertical7．参与，参加v. participate 8．可用的,可获得的adj. available9．自动化,自动n. automation 10. 包含, 牵涉 v. involve11. 地方, 位置 n. location 13. 单独的, 个人的 adj. individual14. 服从, 顺从, 提交 v. submit 15. 投资n. investment16. 基本的, 基础的, 主要的 adj. foundational17. 分配, 分布, 分发 v. distribute 23. 基金, 经费 n. fund25．预置, 初始化n. initialization 3. 顾问 n. consultant8. 本质，精髓，精华 n. essence 9. 放弃，遗弃 v. abandon1. retrieval technologies检索技术2. value chain _价值链3. direct billing直接结算4. supply chains供应链5. global marketplace全球市场6. tangible benefit有形效益7. virtual private network (VPN)虚拟专用网8. frequently asked questions (FAQ) 常见问题 EDI电子数据交换5. privacy policy隐私策略6. dispute resolution调解纠纷、争端解决7. business process re-engineering (BPR)业务流程再造8. return on investment投资报酬9. search engines搜索引擎10. shopping cart购物车 11. online marketing在线营销12. DigiCash电子现金13. cross-sell交叉销售14. text documents文本文件完形填空(1)Several regions in the world are subject 1 storms which are so severe that they 2 damage on a tremendous scale. The regions are all located on the edges of great oceans. The 3 term for such severe storms is "cyclone". The term "hurricane" is 4 for storms that occur in the North Atlantic Ocean.Cyclones(龙卷风) and hurricanes(飓风) differ in one curious 5 : in a cyclone, the wind circulates in a clockwise direction; in a hurricane, the wind direction is counter-clockwise. 6 cyclones and hurricanes have one ominous similarity. 7 the damage they cause on land and at sea, they are identical.Australia undergoes a number of cyclones every year along its northern coast, which faces Indonesia. The cyclones 8mainly in December and January, the summer months in the southern hemisphere.Usually the Australian cyclones don't cause great damage because Australia's northern territory has vast empty regions that are virtually 9 .There are few coastal cities. When a cyclone 10 move inland from the sea, it usually blows itself out without striking any inhabited area.1．A）to B）for C）of D）on2．A）make B）cause C）happen D）suffer3．A）full B）common C）ordinary D）general4．A）made B）called C）meant D）defined5．A）way B）manner C）angle D）feature6．A）However B）And C）But D）Then7．A）In that B）In terms of C）Except for D）Along with8．A）occur B）rise C）raise D）foster9．A）populated B）deserted C）unpopulated D）undeserved10．A）could B）does C）would D）shouldABDDA CBACB(2)Human beings act in a different way from 1 of animals just because they canspeak while animals cannot. Even the cleverest animals cannot do things which to us seem very 2 and which small children, as soon as they learn to talk, would be able to do.A German scientist, who 3 experiments for many years with big apes(猿), found that his apes could use his sticks(棍) as tools to pull down bananas which they could not 4 . But they only used the stick to get a banana when both the banana and the stick were in view at the same time. If the banana was in front of them and the stick was behind them, they could not use the stick. They could not keep the banana 5 enough in mind to look around and then pick up the stick and use it.The 6 for this is clear. We have words for banana and stick which help use to think about these things when they are not in 7 . Even a small child knowing the words "banana" and "stick" has an idea of their relationship and is able to think "stick" together with "banana" and to remember this long enough to pick the stick 8 behind and use it on the banana.9 to speak, animals cannot keep their knowledge of things for long. That is why they often interrupt one line of action to do something else and later forget it completely. Human beings, on the other hand, use 10 and are able to do one thing continuously.1．A）that B）this C）way D）eat2．A）honest B）foolish C）simple D）evident3．A）carried B）dealt C）developed D）performed4．A）get B）reach C）eat D）take5．A）clear B）alive C）long D）complete6．A）answer B）truth C）reason D）cause7．A）vision B）mind C）thought D）sight8．A）from B）in C）at D）around9．A）incapable B）unable C）unwilling D）hard10．A）knowledge B）language C）expressions D）mindACDBC CDABB(3)It is not surprising that people 1 ever associate Britain with wine and ill fact it may astonish you to learn that grapes are grown in the open air in England and nearly 200,000 2 were sold in 1975. There is nothing very new in growing grapes in Britain, 3 the climate. The Romans planted the first vines about AD 300 and 4 a long time people always drank home-produced wines. What destroyed the English wine industry was not5 a change in the climate as the fact that an English King, Henry II, inherited the Bordeaux area of France as part of his dominions6the twelfth century and the imported wine provided7 of competition. The English wine industry did not disappear, however,8the sixteenth century, when the monks, who had been the main producers in the meantime, had their estates taken away by Henry VIII. The new owners let the vineyards die out. But now English people, probably9their memories of holidays by the Mediterranean, drink more wine than ever and the new industry is now developing 10a modest but consistent rate.1．A）hardly B）almost C）nearly D）seldom2．A）bottles of wine B）bottles of wines C）wine bottles D）of wine bottles 3．A）although B）whatever C）in spite of D）however4．A）during B）from C）since D）for5．A）enough B）such C）too much D）so much6．A）on B）during C）for D）since7．A）much B）many C）a great deal D）a large number8．A）as long as B）as far as C）since D）until9．A）because B）for C）because of D）due10．A）in B）by C）at D）onAACDDBCDCC阅读理解答案:(1)CAA (3)ABC (4)ADB (5)BAC (6)CCAD (7)ABAD1 CAB 2CCDD 3ABC 4 ADB 5 BAC 6BCAD 7ABADPassage 1People over the age of 65 in the U.S.A are called senior citizens. Life for these people is different from that for younger Americans. Most senior citizens retire, or no longer work full time. Also it is unusual for people of this age to live with their children and grandchildren. Grandparents tend to live in their own houses or apartments away from their families.For many senior citizens, the years after 65 are not enjoyable. They feel unproductive when they no longer work. Their lives lose meaning. In addition, they may feel lonely being away from their families and the contacts they had in their work. Moreover, they become more concerned with their health as they grow older. If they live in big cities, they often worry about their safety.Other senior citizens enjoy their lives. They feel free to do things they were not able to do when they were working and raising families. They now have time to enjoy hobbies and sports and travel. They associate with their fellow senior citizens who have common interests and equal free time. Many senior citizens move to retirement communities located in warm climates. Some senior citizens continue to work beyond retirement age. Many find new careers and professional opportunities after they retire.The number of senior citizens in the U.S.A is increasing rapidly because people are living longer than before. The average life span for Americans in now more than 74 years. Because of their larger numbers and more active life styles, senior citizens are gaining social influence in the country both politically and economically. Their concerns are receiving a wider audience than ever before. The time may come when all Americans will look forward to becoming senior citizens.1．Many senior citizen ________.A）are enjoyable B）live together with their familiesC）feel unproductive, lonely and unsafe D）feel safe in big cities 2．Senior citizens are gaining social influence because ________.A）the number of senior citizens is growing and because senior citizens are more activeB）senior citizens have experienceC）their average life span is longerD）they do more work now3．Implied but not stated: ________.A）Most of American senior citizens have lived a lonely and unhappy life. B）They have played an important part in society.C）Like young people, senior citizens can still enjoy everything they like.D）Their average lifespan is becoming longer and longer.Passage 2The Great Fire of London started in the very early hours of 2 September 1666. In four days it destroyed more than three-quarters of the old city, where most of the houses were wooden and close together. One hundred thousand people became homeless, but only a few lost their lives.The fire started on Sunday morning in the house of the King's baker in Pudding Lane. The baker, with his wife and family, was able to get out through a window in the roof. A strong wind blew the fire from the bakery into a small hotel next door. Then it spread quickly into Thames Street. That was the beginning.By eight o'clock three hundred houses were on fire. On Monday nearly a kilometer of the city was burning along the River Thames. Tuesday was the worst day. The fire destroyed many well-known buildings, old St Paul's and the Guildhall among them.Samuel Pepys, the famous writer, wrote about the fire. People threw their things into the river. Many poor people stayed in their houses until the last moment. Birds fell out of the air because of the heat.The fire stopped only when the King finally ordered people to destroy hundreds of buildings in the path of the fire. With nothing left to burn, the fire became weak and finally died out.After the fire, Christopher Wren, the architect, wanted a city with wider streets and fine new houses of stone. In fact, the streets are still narrow; but he did build more than fifty churches, among them new St Paul's.The fire caused great pain and loss, but after it London was a better place: a city for the future and not just of the past.4．The fire began in______.A）a hotel B）the palaceC）Pudding Lane D）Thames Street5．It seems that the writer of the text was most sorry for the fact that______.A）some people lost their lives B）the birds in the sky were killed by the fireC）many famous buildings were destroyed D）the King's bakery wasburned down6．Why did the writer cite Samuel Pepys? ______A）Because Pepys was among those putting out the fireB）Because Pepys also wrote about the fireC）To show that poor people suffered mostD）To give the reader a clearer picture of the fire7．How was the fire put out according to the text? ______.A）The king and his soldiers came to helpB）All the wooden houses in the city were destroyedC）People managed to get enough water from the riverD）Houses standing in the direction of the fire were pulled downPassage 3Music which is original is individual and personal. That is to say, it can be identified as belonging to a particular composer. It has particular qualities, or a style, which are not copied from another. If you can recognize the style of a composer, you will probably be able to tell that a certain composition belongs to him or her even though you have never heard it before. A composer organizes his melodies (旋律) and rhythms and combines sounds to create harmony. He may be capable of thinking up very good, original tunes, yet if tunes are poorly organized, the final result will not be to standard.Good music expresses feelings in a way that is suitable to those feelings. There may be joy, sorrow, fear, love, anger, or whatever. Bad music, on the other hand, may confuse unrelated feelings, it may not express any important feeling at all, or it may exaggerate some feelings and make them vulgar, that is, cheap and ugly.Good music will stand the test of time. It will not go out of fashion but will continue to be enjoyed and respected long after it is first introduced. It will gain a kind of permanent status while bad music will disappear and be forgotten quickly. In pop music, where the general rule seems to be "the newer the better", the test of time is the hardest test of all to pass.1．A piece of original music ______.A）has a personal style B）sounds very familiar to our earsC）is one whose style you cannot recognize D）cannot be recognized as belonging to any composer2．Good music is ______.A）well-organized tunes B）the proper expression of feelingsC）an expression of mixed feelings D）exaggeration of some feelings3．The passage is concerned with ______.A）how to compose music B）how to enjoy musicC）how to judge music D）how to perform musicPassage 4Shopping-bag ladies don't beg publicly, but they do not refuse what is offered. Once a shopping-bag lady appears where you live, it is as hard to pass her by without giving her some money as it is to pay no attention to the collection box in church. And although you may not like it, if she chooses your doorway as her place to sleep in the night, it is as morally hard to turn her away as it is to do with a lost dog.Most shopping-bag ladies seem to be between the ages of 40 and 65. They wear layers of clothes even in summer time, with newspapers filled between the layers as something against bad weather.No one knows how many shopping-bag ladies there are in New York. The number is going up. Some persons and researchers spend a great deal of time taking care of or observing shopping-bag ladies and doing what they can to better the life lady hermits（隐士） who're down.1．Shopping-bag ladies are ______.A）lady beggars B）ladies who sell shopping-bagsC）ladies who make shopping-bags D）Those who go hungry 2．They fill newspapers between the layers of their clothes because ______.A）they are so poor B）they have no place to put themC）they want to hide them D）they have to use them to keep the cold out3．Which of the following statements is NOT true.A）There are more and more shopping-bag ladies in the United States .B）Shopping-bag ladies appear only in New York.C）Some people are helping shopping-bag ladies.D）Some people are engaged in their research on these shopping-bag ladies. Passage 5The Internet will play a central role in conducting international trade beyond the year 2000. The World Trade Centers Association (WTCA) recently announced a plan to assist developing countries develop a capacity for e-commerce and e-business. The spin off from this decision can pay huge dividends to offshore companies that position themselves on-line right now to supply goods and services to the coming global Internet trading market.E-business will help you get set up and operate with a minimum of effort and at reasonable prices.E-business Incorporated works with international companies to set up a web-office, or CyberSuite as its own domain accessible over the Internet via its owndomain name or from the e-business Cyberspace Station.If you are a supplier, your CyberSuite would have a showroom where visitors —especially wholesale importers and distributors — can examine images, drawings or listings of what you have to offer. If you are a buyer, your web-office can include a notice board listing products or services or agreements you are looking for and a bidding gallery where suppliers can post bids and link you to their sites to examine products. Trading partners can make purchases, send invoices, hold business meetings, track shipments, and work out potential trade agreements within the E-business Cyberspace Station. E-business seminars and conferences will introduce new potential trade partners to each other.Orders placed on the site are sent immediately to manufacturers and any suppliers integrated into the trade process. For example, established trading partners might include an importer ordering large shipments from a manufacturer and suppliers of parts or raw materials in other countries. By electronically notifying the whole trade net at the same time, each partner is able to trim supply and demand to "just in time" delivery of goods or services. The savings of doing business this way can be substantial — even without the tax advantages.1．E-business Incorporated can help a company to______.A）set up a web-office free of charge B）build a Cybersuite as its domainC）get its own domain name D）have its web site accessible via its own domain name2．In a Cybersuite, a supplier can ______.A）exhibit its products and services B）find more images and drawingsC）get many lists of products D）bid for a certain product or service3．The passage mainly tells about ______.A）the benefits brought by e-business B）how to do e-commerce via InternetC）a project by WTCA D）how to find trade partners via InternetPassage 6For some time past it has been widely accepted that babies - and other creatures - learn to do things because certain acts lead to "rewards"; and there is no reason to doubt that this is true. But it used also to be widely believed that effective reward, at least in the early stages, had to be directly related to such basic physiological (生理的) "drives" as thirst or hunger. In other words, a baby would learn if he got food or drink of some sort of physical comfort, not otherwise.It is now clear that this is not so. Babies will learn to behave in ways that produce results in the world with no reward except the successful outcome.Papousek began his studies by using milk in the normal way to "reward" thebabies and so teach them to carry out some simple movements, such as turning the head to one side or the other. Then he noticed that a baby who had had enough to drink would refuse the milk but would still go on making the learned response with clear signs of pleasure. So he began to study the children's responses in situations where no milk was provided. He quickly found that children as young as four months would learn to turn their heads to right or left if the movement "switched on" a display of lights - and indeed that they were capable of learning quite complex turns to bring about this result, for instance, two left or two right, or even to make as many three turns to one side.Papousek's light display was placed directly in front of the babies and he made the interesting observation that sometimes they would not turn back to watch the lights closely although they would "smile and bubble" when the display came on. Papousek concluded that it was not primarily the sight of the lights which pleased them, it was the success they were achieving in solving the problem, in mastering the skill, and that there exists a fundamental human urge to make sense of the world and bring it under intentional control.4．According to the author, babies learn to do things which ______.A）are directly related to pleasure B）will meet their physical needsC）will bring them a feeling of success D）will satisfy their curiosity 5．Papousek noticed in his studies that a baby ______.A）would make learned responses when it saw the milkB）would carry out learned movements when it had enough to drinkC）would continue the simple movements without being given milkD）would turn its head to right or left when it had enough to drink6．In Papousek's experiment babies make learned movements of the head in order to______.A）have the lights turned on B）be rewarded with milk C）please their parents D）be praised7．The babies would "smile and bubble" at the lights because ______.A）the lights were directly related to some basic "drives"B）the sight of the lights was interestingC）they need not turn back to watch the lightsD）they succeeded in "switching on" the lightsPassage 7The digital revolution, as exemplified by the Internet and electronic commerce, has shaken marketing practices to their core. In a recent paper, Wharton's Jerry Wind, director of the SEI Center for Advanced Studies in Management, and co-author Vijay Mahajan, a marketing professor at the College of Business Administration of the University of Texas at Austin, examine the impact of digital marketing on concepts like pricing, when customers can propose their own prices (), or buyersand sellers can haggle independently in auctions ().The paper provides an overview of some of the emerging realties and new rules of marketing in a digital world, and outlines what the new discipline of marketing may look like in the early part of the new century.To begin with, say the authors, the rapid-fire growth of the Internet is helping to drive changes. "It is not just our computers that are being reprogrammed; it is customers themselves, " says Wind. "These emerging cyber consumers are like an alien race that have landed in the midst of our markets. They have different expectations and different relationships with companies from which they purchase products and services. "For one thing, cyber consumers expect to be able to customize everything —from the products and services they buy and the information they seek, to the price they are willing to pay. And with digital technology opening new channels for gaining information, they are more knowledgeable and demanding than previous consumers.Digital customers can also sort products based on any desired attribute, price, nutritional value, or functionality, and they can easily obtain third-party endorsements and evaluations, tapping the experience of other users. "Companies that cannot meet their demands and expectations will be at a loss, " says Wind.4．The passage was most likely to be taken from ________.A）an overview of a paper B）an introduction to a book C）a book on digital revolution D）a paper discussing digital revolution5．From the third paragraph, we can infer that ________.A）the customers are also reprogrammed by computersB）e-business companies need be more knowledgeable about cyber consumers C）cyber consumers are a group of strange peopleD）cyber consumers came from outer space6．Compared with traditional customers, the emerging cyber consumers ________. A）are more difficult to satisfy B）have less knowledge about businessC）have more problems with prices D）are less willing to buy products and services7．In the last paragraph, what Wind said means ________.A）digital consumers' decision to buy depends largely on others' evaluationB）it will be more and more difficult for companies to earn profit in e-businessC）most of the companies in e-business are at a lossD）companies should try their best to meet the digital consumers' demands and expectations。

Competitive positioningBusiness Workflow AnalysisCore competencyComputer Keyboard电脑键盘data update 数据更新Data Analysis 数据分析Cornerstone 奠基石Data Encryption Standard数据加密标准protocol协议Router 路由器data integrity数据完整性Supply Chain 供应链Market Share 市场份额Access method（访问方法）：此步骤包括从文件中存储和检索记录。

Alternate keys（备用键，ER/关系模型）：在实体/表中没有被选为主健的候选键。

Anomalies（异常）参见更新异常（update anomalies）Project plan 项目计划Data backup数据备份Entity relationship实体关系Machine learning 机器学习 Application design（应用程序设计）：数据库应用程序生命周期的一个阶段，包括设计用户界面以及使用和处理数据库的应用程序。

Attribute（属性）（关系模型）：属性是关系中命名的列。

Decision support systems 决策支持系统PDA（abbr. Personal Digital Assistant）个人数字助手（助理）Attribute（属性）（ER模型）：实体或关系中的一个性质。

Base table（基本表）：一个命名的表，其记录物理的存储在数据库中。

Data warehouse数据仓库Data redundancy数据冗余Discrete Math( mathematic) 离散数学Statistical Mechanics统计力学Automation Office System自动办公系统E-wallet 电子钱包Cost-Reduction降低[减少]成本 Digital Divide 数字鸿沟Private Key私钥Firewal防火墙Technical supervisor 技术主管Binary relationship（二元关系）：一个ER术语，用于描述两个实体间的关系。

商务英语期末复习资料Audience 受众Marketing mix 营销组合Impact 影响，作用Impulse buy 即兴购买Trigger 引起Undervaluing 低估Feedback 反馈Self-actualization 自我实现Leadership 领导（能力）Delegate 委派Under time pressure 时间紧迫Subordinate 下属Insight 洞察力Precedent 先例Restructure 重建Milestone 里程标、重要事件、转折点Afterhours 工作完毕后机票：Nick: I just missed my flight.Clerk: Oh, I’m sorry to hear that.Nick: Could you reschedule it?Clerk: Yes, When would you like toreschedule it for?Nick: How about changing my flight totomorrow noon?Clerk: That was for tomorrow at noon? Please let me verify flight availability?Nick: Yes.Clerk: OK, there’s still one seat available on that flight. But it’s in business class. I can let you have that if you like for no additional charge, but rescheduling costs a little extra.酒店：Staff : Good morning, sir, May I know your name?Guest: Certainly. My name is John SmithStaff : Would you please spell your last name?Guest: Sure. P-a-r-k-I-n-s-o-n, Parkinson.Staff : How do you do Mr. Parkinson? Welcome to our hotel.Guest: How do you do? Very nice to meet you.Staff : Hope you’ll enjoy you stay here.Guest: I think I willStaff : See you later.Guest: See you.----Staff : Excuse me, May I help you?Guest: Yes, I’m looking for my room.Staff : May I know your room number, please?Guest: Yes, my room number is 358.Staff : That’s at the other end of the corridor. Follow me. Please. I’ll show you to your room. Guest: Thank you. It’s very kind of you.Staff : It’s my pleasure to serve you. Please enjoy your stay.----Staff : Good morning. Mr. Smith. How are you today?Guest: Good morning. Jane. I’m fine, thanks, and you?Staff : I’m fine too. Are you checking-out today?Guest: yes, I think soStaff : Did you enjoy your stay here?Guest: Yes, I did.Staff : I hope our service is to your satisfaction.Guest: Sure. I’m very pleased with everything here.Staff : Thank you. I wish you a nice trip home and look forward to seeing you again. Guest: Thank you. I’ll definitely come to the Sheraton next time I’m in Tianjin.----Guest: Excuse me. What time is it now?Staff : It’s 2:25 by my watch;Guest: Is it the correct time?Staff : Yes, I think so .Guest: You use Beijing Time here, don’t you?Staff : Yes, we doGuest: Do you know what time it is now in Holland?Staff : I guest it is about half past eight in the morning. There is a time difference of 6 hours Guest: I see. I want to call back home. It seems I’d better make the call in the eveningStaff : I think so if nothing is urgent, because there are special rates at night after 9:00 Guest: Do you mean cheaper?Staff : YesGuest: That’s great. Thank youStaff : My pleasure.----Staff : Good morning, ma’am. Anything I can do for you?Guest: Good morning. I’m here to see my friend. But I don’t know which building she lives in Staff : Do you have her room number?Guest: Yes, It’s 408Staff : May I know your friend’s name?Guest: Sure. Her name is Shelly, Shelly WilsonStaff : Is she an American?Guest: No, she is GermanStaff : Please with a second. I’ll check for youGuest: OKStaff : Yes, here it is. She lives in Room 2408 in the apartment building over thereGuest: What does 2 mean?Staff : It stands for the Apartment BuildingGuest: I see. Thank you for your helpStaff : You’re welcome.----Staff : Good afternoon, Mrs. Anderson. Can I clean your room now?Guest: Could you please come back again. I’m tied up at the moment. I’ve some visitors.Staff : All right, no problem. When do you need me to come back?Guest: How about 6:00. is that all right?Staff : Sorry, I’ll be off then. I’ll finish working at 5:30. but don’t worry. One of my colleagues will come. Guest: OKStaff : By the way, do you need an adapter?Guest: Yes, I did ask for one.Staff : Here you are. I’ve got it for youGuest: Thank youStaff : Not at all.----Staff : Good morning . Mrs. JonesGuest: Good morning.Staff: You know the Mid-Autumn Festival is coming. It’s an important traditional festival in China. The Hotel is now organizing a one-day trip to the Great Wall. The holiday will be celebrated with music and nut picking.Guest: That’s a great idea. It will be wonderful.Staff : Definitely, but how shall we go?Guest: By the Hotel TaxiStaff : What time shall we set out?Guest: At 5:30 in the morning. The taxi will be waiting for you at the entrance. Please get there a little bit earlier because the seat arrangement policy is on a first come, first serve basis.Staff : Ok, I will. Thank you very much for telling me all this.Guest: I’m glad you like it.APPROPRIATE RESPONSE合适的回答- CURRENTLY UNAVAILABLE BUT WOULD LIKETO RETURN YOU CALL’‘他现在不在，但会给你回电话的’- DO YOU MIND WAITING你介意等一会儿吗？- CAN SOMEONE ELSE ASSIST?其他什麽人能接听吗？YES - HOLD THEN GO BACK TO THE CALL 是的- 等一会儿然后会到电话里“THANK FOR WAITING”“感谢您的等待” NO- TAKE A MESSAGE 不- 留言对不起，我还没有请教阁下的尊姓大名呢。

商务英语期末复习资料Part I Translate the following English words into Chinese.1. bill of exchange 2. sight draft 3. irrevocable L/C 4. penalty 5. money of payment 6. usance L/C 7. money of account 8. promissory note 9. commercial draft 10. advising bank 11. Force Majeure 12. combined transport document Part II . Translate the following Chinese words into English1. 佣金佣金2. 单价单价3. 承兑承兑4. 贴现贴现5. 受益人受益人6. 独立代理独立代理7. 支票支票 8. 进口许可证进口许可证 9. 背书 10. 补偿贸易 11. 折扣折扣 12. 示票 13. 跟单托收 14. 经销经销 15. 索赔索赔16. 商业发票 17. 保险凭证保险凭证 18. 汇率汇率19．检验证书．检验证书 20. 保兑保兑Part III Write down the full name of the following abbreviations and the translations.1. D/P2. M/T3. CIF4. D/A5. T/T6. B/LPart IV Decide whether the following statements are true or false by writing “T” for true and “F” for false in the bracket besides each statement.1. International trade is only the exchange of goods between nations. 2. The distributor gains profits from the price difference at which he buys and resells the goods. 3. In reality, the quantity of goods shipped must be exactly the same with that stipulated in the contract. 4. Partial shipment means that the goods under one contract are shipped in different terms or by different lots. 5. A unit price consists of four parts: currency unit, unit price figure, measuring unit and price terms. 6. The buyer will inform the seller the opening of L/C and pass the L/C to the seller. 7. In counterpurchase, the value of countertrade goods has to equal that of the export. 8. Whether sale by buyer ’s sample or by seller ’s sample, the quality of the commodities should be strictly same as sample. Otherwise, it should be stipulated in the contract clearly. 9. Transshipment may increase the cost of shipment and the possibility of delay in delivery of commodities. 10. In international trade, if All Risks was covered, any loss caused by any reason on the way can be compensated by insurance company. 11. Under the the term term term of of of D/A, D/A, D/A, it it it is is the the bank bank bank in exporter in exporter ’s s country country country who who who makes makes makes acceptance acceptance acceptance to to to the the the draft draft draft and delivers and delivers documents to the importer. 12. Landed quality and weight means that the inspection carried out at the port of destination will be final. 13. When EXW or DDP is used, the commodity is generally inspected in the exporting country. 14. “USD200 per M/T CIFC2 London ” means that the seller will receive 200 US dollars for per metric ton. Part V Fill in the blanks with the best choice.1. Who has the exclusive right of selling the goods in a marketing area at the price he fixes? ___. a. Consignor b. Exclusive distributor c. Exclusive agent d. Bidder 2. When the seller only pays freight for the goods up to arrival at the port of destination, the term is _____. a. FOB b. CFR c. DDU d. CIF 3. Partial shipment may be necessary when ____. a. direct liners are not available b. the amount of the cargo is very small c. the shipping date is very close d. the export covers a large amount of goods 4. The goods concluded on the CIF basis have been burnt because of the fire after being loaded, then ____. a. the loss is due to the seller b. the seller asks the insurance company for compensation c. the buyer asks the insurance company for compensation d. the loss is due to the party who pays the freight 5. In the following terms of settlement, which is the most risky one for the seller? ____. a. T/T in advance b. D/A c. D/P at sight d. D/P after sight 6. 6. When When When ____ ____ ____ happens, happens, happens, the the the party party party that that that fails fails fails to to to perform perform perform the the the contract contract contract is is is allowed allowed allowed to to to relieve relieve relieve liabilities liabilities liabilities of of of the the non-performance. a. war b. world market price goes up c. manufacture fault d. currency devaluation 7. Which is NOT the example of trade barriers? _____. a. Tariffs b. Quotas c. Import duties d. Income tax 8. In international trade, the seller ships the goods to the buyer when there is no purchase made. The seller retains title to the goods until the buyer has sold them. This is ___. a. bidding b. agency c. consignment d. distributor 9. Which stipulation of the date of shipment is often used in a contract? ____. a. One day b. Within several days after the L/C has been received c. Prompt shipment d. Concrete shipment time 10. Particular additional coverage of CIC ____. a. can be covered alone b. can’t be covered alone c. can be covered alone when more than two of them are covered d. can be covered alone when only one of the insured applies for insurance 11. Which one of the following quotations is wrong? a. FOB QINGDAO USD10.00/PC b. CIF LIVERPOOL GBP125.00/MT c. FOB SHANGHAI $15.25/PC d. FOB JINAN USD2.00/KG 12. Under CIF, freight on the B/L is marked as ____. a. Freight Prepaid b. Freight Collect c. Freight Pre-payable d. Freight Unpaid 13. Based on whether the goods are loaded or not, the B/L can be classified into ____. a. clean B/L and unclean B/L b. direct B/L and transshipment B/L c. straight B/L and order B/L d. on board B/L and received for shipment B/L 14. A company exports 50 tons of wheat, the seller delivers the extra 2 tons, then the buyer should ____. a. accept 52 tons b. refuse to take 52 tons c. accept extra 1 ton d. refuse to accept extra 2 tons Part Part VI VI . Translate Translate the the the following following following English English English sentences sentences sentences into into into Chinese Chinese Chinese or or or Chinese Chinese Chinese sentences sentences sentences into into English 1. FOB means that the seller delivers when the goods pass the ship ’s rail nominated by the buyer at the named port of shipment. 2. Total amount, as its name suggests, is the sum of the money for one business transaction. It equals to the unit price multiplied by the quantity of the goods. 3. Generally speaking, the L/C should arrive to the seller at least 15 days before the time of shipment to allow sufficient time to check and amend, if necessary, the L/C and to arrange shipment. 4. Under an FOB, CFR or CIF contract, port of shipment is usually proposed by the exporter and is stipulated in 1. 汇票汇票 2. 即期汇票即期汇票3. 不可撤销信用证不可撤销信用证 4. 罚金罚金5. 支付货币支付货币 6. 远期信用证远期信用证7. 计价货币计价货币 8. 本票本票9. 商业汇票商业汇票 10. 通知行通知行不可抗力不可抗力 12. 多式联运单据多式联运单据commission unit price accept/acceptance discount beneficiary factor check import license 9. endorse/endorsement 10. compensation trade 11. discount/allowance presentation documentary collection distribution 15. claim 16. commercial invoice insurance certificate 18. exchange rate 19. inspection certificate 20. confirm/confirmation Part V Fill in the blanks with the best choice.（每小题2分，共20分）1—5 b b d c b 6—10 a d c b b 11—14 c a d a Part VI . Translate the following English sentences into Chinese or Chinese sentences into English （英译中每小题2分，中译英每小题3分，共25分）1. FOB 是指货物越过指定装运港买方指派的船只的船舷时，卖方就完成了交货义务。

商务英语复习资料题型：①阅读理解5-6篇40% ②翻译（中→英）5个*5’=25%③画图题15% ④作文：要顶格写20%一．翻译1．我们希望公司能使我们更高效的经营业务，同时也为客户带来便利。

我们也希望你们能继续向我们订购，订单直接交本公司或分公司均可。

We hope that by it we can handle our business more efficiently for the convenience of our customers. We also hope that you will continue to place orders with us direct or through our new branch.2．随函寄上本公司商品目录一册，供参考，但愿你们从中能找到所需要的东西。

Enclosed for your reference is a copy of our catalogue ,in which you may find something you need.3．如果在你方市场完成了年销售，这份独家代理协议原本可以于到期日延长一年。

Should the annual turnover have been realized in your market, the sole agent agreement would have been extended for another year upon its expiration.4．前几天，你地的一家通讯公司前来与我们洽谈业务，他们意外地告诉我们你们是有名的摩托车制造商。

We were approached by a telecom provider in your district the other day and from them we happened to know that you are a well-known motorbike manufacturer.5．由于我方已在支付方式方面做出了让步，因此，难以再顺从你方的要求，把价格降至你方所说水平。

一、客观部分：（单项选择、多项选择、不定项选择、判断）（一）、选择部分1.In general, the major benefits of B2B are( ABCD ).A. reduce administrative costsB. expedite cycle timeC. lower search costs and time forbuyers D. decrease productivity of employees E. reduce inventory levels★考核知识点: 企业间的电子商务，参见P148附1.1.1（考核知识点解释）：总的来说，B2B的主要优点有：取代了纸质单据，节约管理成本；减低搜索成本，节约买主的时间；提高雇员处理采购和销售的效率；减少失误，提高服务质量；降低库存水平和库存成本；增加生产弹性，实现即时送货；方便大宗定制；增加合作的机会。

2.In order to keep competitive in EC, logistics industry has begun to employ the（ABD ）structureA. openingB. systematicalC. conservativeD. technicalE. close★考核知识点: 电子商务中的物流，参见P174附1.1.2（考核知识点解释）：为了保持在电子商务中的竞争力，物流业已经开始使用开放的、系统化的技术结构，为企业营造连贯的物流过程，从而实现整个供应链的无缝多点集成。

3.Brokerage models include（ABD ）A. marketplace exchangeB. content-targeted advertisingC. buy/sell fulfillmentD. bounty brokerE. information exchange★考核知识点: 网上商务模式，参见P73附1.1.3（考核知识点解释）：中介模式包括：市场交易、买卖活动、需求收集系统、拍卖中介、交易中介、奖励金中介、分销商、搜索代理、网上商场。

电子商务英语(复习)1．请写出英文词组“Advertisement Online”的中文名称，并用中文解释该词组的含义。

2．下面是一封业务往来的商业信函，请用中文写出该信函的内容，并对该信函用英文进行回复，回复的主要内容是：“您所需要的价格清单已经在本信件的附件中一并发出。

”Brother Hotel Supply Co.1195 North Ave.New York2, N.Y.Gentlemen:We enclose details of our inquiry for dishes to be delivered before the first of next month.Will you please give us your prices for the quantity that we need?Yours truly参考答案：1．网络广告：在互联网页面上所做的宣传和促销商品的广告。

2．布拉泽斯旅馆用品公司北大街1195号纽约2区，纽约州先生们：今随函附上必须在下月一日以前交货的盘子询价细目。

请把我所需数量的盘子价格告诉我们好吗？你们忠实的，Gentlemen:Schedule of prices that you need as attachment has been sent enclosed with this letter.1．请写出英文词组“Customer Relationship Management”的中文名称，并用中文解释该词组的含义。

2．下面是一封业务往来的商业信函，请用中文写出该信函的内容，并对该信函用英文进行回复，回复的主要内容是：“我们将在3天内按第2602号定单发货。

”Men’s Wearing ApparelLinden AvenueMaspeth, MassGentlemen:Thank you for your samples of striped coatings recived today. Please make shipment in accordance with our Order No.2602 enclosed herewith.Yours truly参考答案：1．客户关系管理：商家利用网络信息技术，通过对顾客（客户）的追踪管理和服务，留住老客户，开发新客户的方法。

电子商务英语期末复习资料1.掌握电子商务术语的英文单词。

（1）公司与顾客之间的电子商务(缩写) : B2C Electronic Commerce（2）互联网Internet（3）在线拍卖online auction（4）中小企业small and medium-sized enterprises（5）库存inventory（6）零售商retailer（7）供应链supply chain（8）电子零售e-tailing（9）实体店+网络的零售商click -and- motar e-tailer（10）电子现金electronic cash（11）电子资金转账electronic fund transfer（12）支付处理服务系统payment processing system(PPS)（13）物流logistics（14）配送delivery（15）在线订货online ordering（16）最优化optimization2.复习英文句子翻译：（1）Business to consumer electronic commerce (B2C) means retail transactions of products or services from businesses to individual shoppers.企业和顾客之间的电子商务就是企业和个人经营者之间的产品或者服务的零售交易。

(2) C2C is conducted by several different ways over the Internet; the typical and well-knownC2C activities are auctions.顾客与顾客之间的电子商务通过网络以多种方式进行，最典型的有名的一种是拍卖。

(3) The issuing bank sends the transaction to the processor, either authoring the payment or not. 发卡行把交易信息发给处理器，批准支付或者不批准支付。

bec商务英语复习资料BEC商务英语复习资料商务英语考试（BEC）是一项旨在评估个人在商务环境中的英语语言能力的考试。

对于那些希望在国际商务领域取得成功的人来说，通过BEC考试是一项重要的成就。

本文将为您提供一些BEC商务英语复习资料，帮助您更好地准备考试。

第一部分：商务英语听力商务英语听力是BEC考试的重要组成部分。

在这一部分中，考生需要听取商务场景的对话和讲话，并回答相关问题。

为了提高听力能力，考生可以通过以下方式进行复习：1. 听商务英语广播和播客：商务英语广播和播客提供了大量真实的商务场景对话和讲话。

通过反复听取这些材料，考生可以熟悉商务英语的用词和表达方式。

2. 参加商务英语听力训练班：有许多培训机构提供商务英语听力训练班，通过参加这些班级，考生可以接受专业的指导和训练，提高自己的听力技巧。

第二部分：商务英语阅读商务英语阅读是BEC考试的另一个重要组成部分。

在这一部分中，考生需要阅读商务文档，如报告、公告和邮件，并回答相关问题。

以下是一些提高商务英语阅读能力的方法：1. 阅读商务新闻和杂志：商务新闻和杂志提供了大量的商务英语材料。

考生可以通过阅读这些材料，了解商务领域的最新动态，并提高自己的阅读理解能力。

2. 解答商务英语阅读理解题：商务英语阅读理解题可以帮助考生熟悉考试题型，并提高自己的解题能力。

考生可以通过解答真实的商务英语阅读理解题，熟悉常见的问题类型和解题技巧。

第三部分：商务英语写作商务英语写作是BEC考试的另一个重要组成部分。

在这一部分中，考生需要根据给定的商务场景，撰写报告、备忘录或邮件等商务文档。

以下是一些提高商务英语写作能力的方法：1. 阅读商务英语写作指南：商务英语写作指南提供了撰写商务文档的基本规范和技巧。

考生可以通过阅读这些指南，了解商务英语写作的要求，并提高自己的写作能力。

2. 练习商务英语写作：考生可以通过练习写商务文档，如报告、备忘录和邮件，来提高自己的写作能力。