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英文中文英文中文英文中文Make up room收拾房间telephone 电话Extra bed 加床Tidy up room newspaper 报纸tissues 面巾纸Clean up room opener 开瓶器computer 电脑Turn down Service 做夜床note pap 便笺Mouse pad 鼠标垫Service directory 服务指南Bathrobe 浴袍coder line 宽带线Front Desk 前台slipper 拖鞋socket 插座Business Center 商务中心Hanger 衣架flashlight 手电筒pillow 枕头iron 熨斗Water tap 水龙头pillowcase 枕套Ironing board 烫衣板wall-picture 壁画Quilt/comforter 被子Cloth brush 衣刷Skid proof mat 防滑垫quilt cover 被套Wardrobe 衣橱Stirring stick 调酒棒Bed sheet 床单Rubbish bin 垃圾桶Facial tissue 面巾纸blanket 毛毯Light switch 灯开关Balcony 阳台mineral water 矿泉水Glass/cup 杯子ashtray 烟灰缸remote control 遥控器W.C(water closet) 洗手间matches 火柴alarm clock 闹钟laundry 水洗City map 地图Wall lamp 壁灯Dry clean 干洗Toothpick 牙签bed-side lamp 床头灯Iron press 熨烫Emery board 指甲挫Floor lamp 落地灯Laundry bag 洗衣袋Playing card 扑克night light 夜灯laundry list 洗衣单Door knob menu 早餐牌Desk lamp 台灯TeiGuanYin Tea铁观音'DND'sign 勿扰牌showerhead 淋浴喷头Green tea 绿茶writing paper 信纸bathtub 浴缸coffee 咖啡envelope 信封Toilet bowl 马桶Black tea 红茶Ball pen 圆珠笔washbasin 面盆dressing glass 梳妆镜Cold water jag 冷水壶body lotion 润肤露hair dryer 吹风机flask 电热水壶shampoo 洗发液Luggage rack 行李架Lamp shade 灯罩bath foam 淋浴液sewing kit 针线包radio 音响hair conditioner 护发素Door bell 门铃soap dish 香皂盒Soap 肥皂door 房门Scissors 剪刀bath salt 浴盐Door lock 门锁Shoes horn 鞋拔toothbrush 牙刷carpet 地毯charger 充电器toothpaste 牙膏Air-conditioner 空调Bulb 灯泡comb 梳子sofa 沙发Elevator 电梯shower cap 浴帽refrigerator 冰箱Mattress 床垫Cotton bud 棉签drawer 抽屉Fire escape plan 逃生图Makeup cotton 化妆棉Ice bucket 冰桶Peep hole 猫眼shaver 剃须刀Ice Cube 冰块Chair 椅子Room service 送餐服务Ice alip 冰夹mosquito killer 蚊香器Turndown service 夜床服务morning call 叫早safe deposit box 保险箱shoeshine service 擦鞋服务weight scale 磅秤master key 万能钥匙Baby sitting service 托婴服务Tea table 茶几room key 房卡laundry service 洗衣服务Tea cup 茶杯shopping bag 购物袋face towel 毛巾hand towel 方巾window 窗二、常用句子1.Good morning(早上好)/ Good afternoon(下午好)/ Good evening (晚上好)/ Good night(晚安)sir/madam.2.How are you?您好吗？3.Nice to meet you 很高兴见到您4.Have a good time. 祝您过得愉快5.You are welcome 不客气6.My pleasure.乐意为您效劳7.Welcome to Xiamen Intenational Conference Hotel. 欢迎来到厦门国际会议中心酒店8.Housekeeping. May l come in? 客房服务员，可以进来吗？9.May I help you? /Can I help you? 需要帮忙吗？10.I 'm sorry to disturb you,sir 对不起，先生，打扰您了11.This way ,please.这边请12.Follow me,please.请跟我来13.Turn right向右转/Turn left向左转/Go straight直走14.Hope to see you again.欢迎下次光临15.L beg your pardon? 您可以再说一遍吗? 器16.This is the light switch and that is the temperature adjuster, sir.先生这是电灯开关那是温度调节17.Is there anything l can do for you before l leave the room?在我离开房间前还有能为你效劳的吗18.If you need anything .please dial 6355. 如有任何需要，请拨6355.19.You are always welcome .l hope you’ll enjoy your stay with us.不客气，希望你住得愉快20.You room will be ready in half an hour, Mr.BELLOW. 贝罗先生，你的房间半个小时候后会打扫好。
酒店客房服务英语口语情景对话中英对照Scene 1: Checking in at the hotel reception景1：在酒店接待处办理入住手续接待员：晚上好，欢迎来到大酒店。
有什么可以帮您的？Guest: Good evening. I have a reservation under the name Smith.客人：晚上好。
我有一个预订，预订人是史密斯。
Receptionist: Alright, Mr. Smith. Let me just check our records. Yes, here it is. You have a deluxe double room reserved for three nights starting today. Can I have your passport, please?接待员：好的，史密斯先生。
让我查一下我们的记录。
是的，在这里。
您预订了一间豪华双人间，入住三晚，从今天开始。
可以给我您的护照吗？Guest: Of course, here you go.客人：当然可以，给您。
Receptionist: Thank you. I just need you to fill out this registration form while I prepare your room keys.接待员：谢谢。
我只需要您填写这份登记表，我会准备好您的房间钥匙。
Guest: Sure, no problem.客人：好的，没问题。
Scene 2: Requesting room service景2：请求客房服务Guest: Excuse me, can I order some room service?客人：打扰一下，我可以订一些客房服务吗？Room Service: Of course, sir. What would you like to order?客房服务：当然，先生。
酒店英语口语对话简单带翻译一、预订房间客人：Hello, I’d like to make a reservation for a single room for two nights, please.（你好，我想预订一个单人间，两晚，谢谢。
）服务员：Sure, could you please tell me the dates you’ll be staying?（当然，请问您将入住的日期是？）客人： I will arrive on the 15th and check out on the 17th.（我将于15号入住，17号退房。
）服务员： Great. May I have your name, please?（好的，请问您的姓名？）客人： My name is John Smith.（我叫约翰·史密斯。
）服务员： Thank you, Mr. Smith. Your room is booked.（谢谢，史密斯先生。
您的房间已经预订好了。
）二、入住手续服务员： Welcome to our hotel, Mr. Smith. Could you please fill out this registration form?（欢迎来到我们的酒店，史密斯先生。
请填写这份登记表。
）客人： Sure, here you go.（好的，给你。
）服务员： Thank you. Here is your room key. Your room number is 302 on the third floor.（谢谢。
这是您的房间钥匙。
您的房间号码是302号，三楼。
）客人： Thank you. Is breakfast included in the room rate?（谢谢。
早餐费用包含在房费里吗？）服务员：Yes, breakfast is included. It’s served from 7:00 a.m. to 10:00 a.m. in the dining hall.（是的，包含早餐。
客房常用英语情景对话客房常用英语情景对话（必备）·客房——修理用语·客房——洗衣服务·客房——赔偿事宜·客房——打扫房间·客房——突发事件·客房——修理用语1．There seems to be something wrong with the toilet．我房间里的抽水马桶好像出了点毛病。
2．We'll send someone to repair it immediately．我们会马上派人来修的。
3．What's the trouble？哪儿坏啦？4．The toilet doesn't flush．抽水马桶不放水了。
5．Let me see．Oh，it's clogged．让我看看。
噢，堵住了。
6．The water tap drips all night long．水龙头一整夜滴水。
7．Some part needs to be replaced．I will be back soon．有个零件要换了。
我片刻就来。
8．Ah，I'm afraid there's something wrong with the TV．噢，电视机好像有些毛病。
9．The picture is wobbly．图像不稳定。
10．I'm sorry．May I have a look at it？很遗憾，我可以看看吗？11．I'll send for an electrician from the maintenance department．我去请维修部的电工来。
12．We can have it repaired．我们能找人修理。
13．Please wait just a few minutes．请稍等几分钟。
14．The TV set is not working well．电视机有毛病了。
酒店客房英语口语The hotel room was a haven of comfort after a long journey. The crisp white linens and the plush pillows beckoned for a restful sleep."Good evening, may I help you with your luggage?" the bellboy asked with a warm smile, making the check-in process seamless.As I entered the room, the soft glow of the bedside lamp created a cozy atmosphere. The room was equipped with all the amenities one could wish for, from a mini bar to a flat-screen TV."Housekeeping, may I come in?" a gentle knock on the door announced the arrival of the attentive staff, ensuring the room was kept in pristine condition.The view from the window was breathtaking, with the city lights twinkling below, offering a serene backdrop to the bustling metropolis."Would you like room service, sir?" The prompt service at any hour of the day was a testament to the hotel's commitment to guest satisfaction.A complimentary breakfast was served in the morning, with a variety of options catering to different tastes and dietarypreferences."Is there anything else I can assist you with?" The front desk staff's readiness to help with any request made the stay truly memorable.Leaving the hotel was bittersweet, as the impeccable service and the home-away-from-home experience made it hard to say goodbye.。
酒店客房常用英语对话「中英文对照」酒店客房常用英语对话大家知道吗?会说吗?下面，店铺就为大家分享中英文对照的酒店客房常用英语对话，希望对大家有帮助!-Good morning,sir.I am an attendant.Would you please show me your room card?-先生你早。
我是服务员，请把房卡给我看一下。
-All right.Here it is.-好的，给你。
-Your room number is 624.Let me take you there.-你的房号是624，我来陪你去。
-Lea me carry your luggage.-我来帮你提行李。
-I'm sorry to trouble you.-麻烦你了。
-Here we are.This is your room.-我们到了。
这就是您的.房间。
-Let me introduce our hotel briefily to you.-我简单地介绍一下饭店的情况。
-That's very nice.-那太好了。
-The Barber's,the Shop,Post and Cable Service,Billiards and Table Tennis Room are all on the ground floor.The visitors can do their shopping and have amusements there.The dining-hall is on the seventh floor.Both Chinese and Western food are served.And on every floor there is a dining-room.Service hours are:Breakfast,7.00 to 9.00a.m.;Lunch,12.00 to 2.00p.m.;Supper;6.00 to 8.00p.m.The Bar is on thefirst floor,and the cafe on the second floor.They are open round the clock.The China International Travel Service has an office in the Hotel.-饭店的底层设有理发室、卖品部、邮电服务处、弹子房、乒乓室，客人们可以任意选购物品，进行娱乐活动。
酒店客房常用英语对话，，xx小学英语对话课,是整个小学英语教学中一个必不可少的组成部分。
我整理了，欢迎阅读!一Good morning sir ,welcome to The ritz-carlton Shanghai! 早上好，欢迎来到上海丽思卡尔顿酒店Good morning,How are you? 早上好，你好吗?Pretty good,How many pieces of luggage do you have? 非常好!请问您有几件行李呢?Just one behind in the taxi! 就是出租车后面的一件!Have you made a reservation ,sir? 请问您有预定吗?Absolutely! 没错!This way sir! I will show you to the reception. 这边请先生，我带您去前台办理入住!二Steven has checked in. Due to a meeting, he has to request an early morning call.史蒂文已经办理好了入住手续。
由于要参加一个会议，他不得不要求一个早叫服务。
Steven: Good evening! This is Mr. Smith in room 609.史蒂文：晚上好，我是609房间的史密斯先生。
Receptionist: Good evening, Mr. Smith, What can I do for you?接待员：晚上好，史密斯先生。
你需要什么服务?Steven: I'm going to Shanghai early tomorrow morning. So I would like to request an early morning call.史蒂文：我明天一大早要去上海，因此我想让你们明天早上叫醒我。
Receptionist: Yes, Mr. Smith, when would you like us to call you tomorrow morning?接待员：好的，史密斯先生。
HK Service English服务用语问候语1、Good morning ,sir(madam) 早上好,先生(小姐)。
2、Good afternoon ,ladies and gentlemen下午好,女士们,先生们。
3、Good evening ,miss Price晚上好,普莱丝小姐。
4、How are you today ,Mr. Brown ?你今天好吗?布朗先生.。
5、I’m quite well ,thank you. 我很好,谢谢你。
6、Hs good to see you again ,sir(madam)再次见到你真快乐,先生(小姐)。
7、Nice to meet you ,sir. 见到你真快乐，先生.。
8、Are you Mrs. Best? 你是贝丝特夫人吗?9、You must be professor Ford. 你一定是福特专家。
10、May I know your name, sir(madam)?我可以懂得你旳名字吗?先生(小姐)。
11、Here’s a letter for you ,Dr white.怀特医生,这儿有你旳一封信。
12、you’re wanted on the phone, Captain Smith.史密斯船长,有你旳。
13、Welcome to our hotel, miss Henry.欢迎来到我们酒店,享利小姐。
14、May I be of service to you, Mr. Baker ?我能为你服务吗?贝克先生?15、Can I help you, Ms Blake?能帮你吗?布雷克小姐?16、Would you take the seat ,young lady ? 请坐，小姐。
提供协助7、May I help you ?18、Can I help you? 我能帮你吗?19、What can I do for you ? 我能为你作什么?20、May I take your bag for you?我可认为你拿你旳手提包吗？21、May I help you with your suitcase?我能帮你拿你旳箱子吗？22、Would you like me to call a taxi for you ?你需要我为你叫一辆出租车吗？23、Thank you very much. 非常感谢24、Thanks for the trouble . 麻烦你了25、It’s very kind of you? 你真是太好了26、No, thanks. 不用了，谢谢感谢语及应答27、You’re welcome. 欢迎你28、Not at all. 不用谢29、That’s all right. 没关系30、Don’t mention it. 别提了31、It’s my pleasure. 这是我旳荣幸表达欢迎32、Welcome ,sir(madam).欢迎光顾，先生（小姐）33、Welcome to our hotel ,sir (madam).欢迎光顾我们酒店，先生（小姐）34、Welcome to our western restaurant.欢迎来我们西餐厅35、We’re glad to have you here.我们很快乐你来到之儿36、I’m always at your service ,sir (madam).随时为你效劳,先生(小姐).道歉37、I’m sorry, sir (madam).对不起,先生(小姐).38、I’m very sorry. 非常抱歉.39、I’m sorry to trouble you. 对不起打扰你了.40、I’m sorry to have taken so much of your time.对不起占用你太多时间了.41、I’m sorry to have kept you waiting .对不起让你久等.42、Excuse me for interrupting you.原谅我打挠你了.43、I hope you’ll forgive me.我但愿你能原谅我.对道歉语旳应答44、It doesn’t mater. 没关系.45、It’s nothing. 没什么.46、Never mind. 别放在心上.47、That’s nothing. 没什么.48、Don’t bother about that. 别再想它.49、Don’t worry about it. 别紧张.50、Don’t apologize, It was my fault. 别道歉,这是我旳错(二) 客房服务常见用语1．Housekeeping．May I come in？我是客房旳，可以进来吗？2．When would you like me to do your room，sir？您要我什么时间来给你打扫房间呢，先生？3．You can do it now if you like．假如您乐意，目前就可以打扫。
酒店日常英语口语大家好，今天我们来学习一些在酒店日常生活中会用到的英语口语。
无论是出差还是旅行，掌握一些基本的英语口语可以让我们更加便捷地沟通和交流。
下面让我们一起来看看吧。
预订房间1.我要预订一个单人间。
–I would like to book a single room.2.我需要一间双人间，有独立卫生间吗？–Do you have a double room with a private bathroom?3.我需要住三晚。
–I need to stay for three nights.4.我想在房间里加一张床。
–I’d like to have an extra bed in the room.入住登记1.请问我需要填写入住表格吗？–Do I need to fill out the registration form?2.我可以看看我的房间吗？–Can I have a look at my room?3.我们需要提前支付吗？–Do we need to pay in advance?房间设施1.这个房间有空调吗？–Does this room have air conditioning?2.我可以要一个婴儿床吗？–Can I have a baby cot?3.我在浴室里找不到吹风机。
–I can’t find the hairdryer in the bathroom.餐厅用餐1.请问你们早餐几点开餐？–What time is breakfast served?2.我可以点一杯咖啡吗？–Can I have a cup of coffee?3.我对餐厅的食物过敏，你们有什么推荐的菜吗？–I have a food allergy, do you have any recommended dishes?退房结账1.我想结账离店。
–I’d like to check out and settle the bill.2.我们可以用信用卡结账吗？–Can we pay by credit card?3.我想要一张发票，请帮我开一下。
酒店客房常用英语（一）1. May/Can I help you?我可以帮你吗?2. What else can I help you ?还有什么可以为你效劳的吗？3. May I have your room key /number,please?请问你的房卡/号？4. I’m glad to meet you !很高兴见到你！酒店客房常用英语（二）5. Just moment ,please .请稍等。
6. Good bye .Have a nice /good day !再见。
祝你愉快！7. Good morning /afternoon !May I do/make up your room now?早上/下午好，我现在可以清理您的房间吗？8. Would you have some laundry today?请问您今天要洗衣服吗？酒店客房常用英语（三）9. I’m sorry .May I come to your room and have a look?对不起，我能去您房间看一下吗？10. Welcome to Haiyatt Garden Hotel !/Welcome to our hotel!欢迎到海悦花园大酒店！欢迎到我们酒店。
11. Just a minute .I’ll bring it to you .请稍等，我马上为您送来。
12. We hope service to you again.Good bye.希望能再次为你服务。
再见。
酒店客房常用英语（四）13. They will be back within 4 hours.四小时之内会送来。
14. It’s free of charge.这是免费的15. We’ll send it to you right away.我会马上送来。
16. Good bye and have a good day .再见！愿您今天开心。
客房服务中经常用到的英语对话：一：关于洗衣服务1、Excuse me. Have you any laundry?对不起，请问有没有要洗的衣服？2、The laundry man is here to collect it.洗衣房服务员来这儿收要洗的衣服了。
3、If you have any, please just leave it in the laundry bag如果您有衣服要洗，请放在洗衣袋里。
4、Please tell us or notify in the list whether you need your clothesironed, washed, dry-cleaned or mended and also what time you want to get them back.请告诉我们或在洗衣单上写明您的衣服是否需要熨烫，水洗，干洗或缝补，还要写明何时需要取衣服。
5、What if there is any laundry damage?如果你们洗衣时损坏了衣服怎么办？6、In such a case, the hotel should certainly pay for it.如果是这样，饭店当然应该赔偿。
7、Could you send someone up for my laundry, please?请问，你们能派人来收要洗的衣服吗？8、A valet will be up in a few minutes.洗熨工马上就到。
9、Will the color run in the wash?洗衣时会掉色吗？10、We'll dry-clean the dress.我们将干洗这条裙子。
11、We'll stitch it before washing.我们会在洗之前把衬里缝好。
12、When can I have my laundry back?我何时能取回洗的衣服呢？13、But would you like express service?不过，您是要快洗服务吗？（费用加收50%）14、I'd like this sweater to be washed by hand in cold water.这件毛衣要用冷水手洗。
Part one : general expressions1)Good morning(afternoon ,evening),sir (madam).早上好（下午、晚上好），好，先生（夫人）2)How do you do? (-- how do youdo ?)您好！3)Hello (or hi )!您好！4)How is everything (with you )? （您的）一切都好吗？5)How are you getting on ( or along )these days ?这几天过得怎么样？6)How are you ? (- Fine ,thankyou .and you? )您的身体好吗？7)Glad (nice ) to see you .见到您很高兴。
8)Welcome to our hotel.欢迎到我们的酒店来！9)It’s nice to meet you again , Mr.Johnson .再次见到您太好了，约翰逊先生。
10)Good –bye.(or bye-bye)再见！11)Good night.晚安（晚间告别用）12)Have a good rest.祝您休息好！13)See you later (tomorrow).以后（明天）见！14)Hope to see you again soon.希望不久再见到您！15)Have a good time.祝您过得愉快！16)We wish you a pleasant stay in ourhotel.愿您在我们饭店过得愉快！17)Please don’t leave anything behind.请不要遗忘你的东西。
18)Mind (or watch) your step!请走好！19)We wish you a pleasant journey.祝您旅途愉快！20)Have a nice trip!一路平安！21)All the best!万事如意。
客房服务常用英语一、引领客人1、我是客房服务员，我能为你做些什么？I am room attendant, what can I do for you?2、非常高兴为您服务。
It’s glad to serve you .3、对不起，让你久等了。
Sorry to have kept you waiting so long.4、祝您在我们饭店生活得愉快。
We hope you have a pleasant stay in our hotel.5、请您告诉我您的姓名和房号。
May I have your name and room number, please?6、您的房号是731，我带您去。
Your room number is 731. let me show you up there.7、先生，我可以领你到房间吗？May I show you to your room ,sir?8、这是您的房间钥匙。
Here is your room key.9、您的行李都在这里，共七件。
All your luggage are here .seven pieces in all.二、介绍设备与服务1、先生，这是电灯开关，那是温度调节器。
This is the light switch and that is the temperature adjuster, Sir. 2、每天晚上8时至次日凌晨2时，饭店播放闭路电视。
There are closed circuit television(in-house TV)programs from 8:00P.M-2:00A.M. everyday.3、如果你有衣服要洗，请放在洗衣袋里，每天上午9时收取。
If you have laundry, leave it in the laundry bag, it will be collected at 9:00 every morning.4、如果您希望我们帮您擦皮鞋，请将鞋放在门外。
酒店客房常用单词会话1.床单、被套、被芯、枕套、枕芯、浴衣、睡衣、布草、护眼罩、旅客名单、压榨机Sheet; quilt cover; bed core; pillowcase; pillow core; bathrobe; pajama 、cloth grass 、goggle、manifest、squeezer2. 牙具、梳子、香皂、洗发水、沐浴露、护发素、润肤乳、擦鞋布、护理包Dental composites; comb; soap; shampoo; bath dew/shower gel; hair conditioner; lotion; shoe cloth; nursing bag;3.客房电话、电热水壶、客房冰箱、音响配套、空调床头灯设施、争论Guest room phone; electric kettle; freezer; acoustics room facilities; air conditioning; bedside lamp amenity argue4.枕头、毛毯、毛巾、浴巾、被子、杯子、椅子、香皂、牙刷、卷纸、拖鞋、纸巾盒Pillow ; blanket ; towel ;bath towel ;quilt ; glass ; chair ;soap ;toothbrush ;toilet paper ;slipper ;tissue box5.剪刀、浴帽、梳子、被套、床单、剃须刀、针线包、舱房卡、卫生巾、灯泡Scissors; bath cap; comb; quilt cover; bedsheet; shaver; sewing kit; stateroom key; sanitary towel; lamp6.马桶、洗衣、衣柜、网线、插座、信纸、抽屉、信封、窗户、门、地毯Lavatory; laundry; closet; line; outlet; stationery; drawer; envelope; window; door; carpet7．扣子、烟缸、浴缸、冰箱、空调、电话、指甲钳、电熨斗、灭蚊器、电视机Clasp; ashtray; bathtub; refrigerator/fridge; air condition; telephone; nail clipperElectric iron; mosquito killer ; television8.电水壶、计算器、手机充电器、台灯、衣架、保险箱、安全套、冰桶、舞厅Electric kettle; calculator; mobile charger; reading lamp; clothes rack; coffer ;condom ; ice bucket; dancing room/dancery9游泳池、室内泳池、蛋糕、冰块、咖啡、啤酒、早餐、饼干、茶叶、薯片Swimming pool; indoor pool; cake ;ice; coffee; beer; breakfast; cookies; tea; potato chips10.雪碧、可乐、矿泉水、巧克力、牛奶、报纸、开关、下船、乘船Sprite; cola; mineral water; chocolate; milk; news paper; switch;debarkation; embarkation客房部用语1.housekeeping;may I come in 客房服务员;我能进来吗2.here are the light switch;the temperature adjuster; the closetand the minibar.这是电灯开关、温度调节器、衣柜和小冰箱..3.there are 2 outlets in the bathroom; one is for 110v and the otheris for 220v.浴室内有两个插座;分别是110和220伏电压..4.the hot water supply is round the clock in our hotel.我们酒店有24小时热水供应5.the menu is on the door knob.make down the items and time for yourbreakfast and hang it outside the door.这是挂门餐牌;请标明用早餐的品名和时间;并把它挂在门外..6.here is the hotel’s service booklet and the telephone directory.You can make DDD calls and IDD calls from your room.这是我们酒店的服务指南和电话号码本;您可以从房内打国内和国际直拨电话7.excuse me ;may I clean your stateroom now 打扰了;现在能为您打扫房间吗8.we usually make up the check-out room first; but we can do your stateroom earlier on your request.我们通常是先做走房;但我们可以按您的要求先做您的房间..9I’m sorry to hear that you’re ill;shall I get you a doctor 我很遗憾听到您生病了;要我给您请个大夫吗10if you don’t want to be disturbed; just hang the DND sign out side the door如果您不想被打扰;就请将请勿打扰的牌子挂在门外..12 I’m afraid you’ll have to contact the front office for the extra bed.恐怕您得和前厅部联系加床事宜13 just leave your laundry in the laundry bag.请把洗的衣物放在洗衣袋中..14. we charge 50% more for the express laundry service.我们要加收50%快洗服务费15 our hotel will pay for the laundry damage.the indemnity shall not exceed 10 times the laundry fee.我们酒店会赔偿洗衣损坏;赔偿费不超过洗衣费的10倍..16 I’ll bring one more blanket to you right away.我马上给您在拿条毯子来..17 I’m sorry;but you ‘ll have to pay penalties for it.对不起;你需要付罚金18 i’m awfully sorry about that.我对此十分抱歉19 i do apologize for my mistake.我为我的错误而道歉..20 sorry to have caused you so much trouble.对不起;给您添麻烦了..21 I assure you that it won’t happen again.i’ll be more careful another time. 我保证这件事以后不再发生;以后我一定仔细些..22 guest : why hasn’t my baggage been sent up yet客人：我的行李怎么还没送上来I’m sorry for the slowness; the bellman is carrying your baggage up now我为服务迟缓表示抱歉;行李员正在将您的行李送上来..23.this pillow case is so dirty 这个枕套太脏I’m sorry; thank you for bringing this to my attention ;I willbring you a clean one at once.对不起;谢谢您提醒我这些;我马上给您拿干净的来24.the air-conditioner is not working well.空调出了问题sorry; I will send for an electrician to fix it right away.对不起;我马上给您请个电工来修理..25.just a moment.; please ;sir; I’ll get you the manager to take care of the problem.请稍后;先生;我给您请经理来解决这个问题..26may I make the turn-down service for you now 我可以做夜床吗27.May I supply the mini-bar for you 我可以补充您的小酒吧吗28.may I help you 我可以帮你吗29.What else can I do for you 还有什么可以为您效劳吗30.May I have your stateroom number 请问您的房号是多少31.I’m glad to meet you很高兴见到你31. Just moment ;please.请稍后32.Have a nice day. 祝您有一个愉快的一天33.May I make up your stateroom now 我现在可以整理您的房间吗34Would you have some lanuday today 您今天要洗衣服吗35.May I come to your room and have a look 我能进您的房间看一下吗36.Welcome onboard.欢迎登船37.We hope service to you again.希望再次为您服务..38.They will be back within 4 hours.四小时内回来39.It’s free of charge这是免费的40.I will send it to you right away.我回马上送来41.I’m sorry. I’m afraid I can’t understand about that; may I call duty manger.请原谅;我恐怕不是很明白您的意思;我可以让值班经理回复你吗42.you’re welcome and I hope you have a good dream.不用谢;祝您好梦43.I’m afraid your srateroom will be ready in a few minutes;we are sorry for the inconvenience.您的房间还需要几分钟才能收拾好;给您带来的不便我们表示歉意44.Let me adjust the air conditioner for you.让我为您调节空调45.If we have we send it to you right away.如果我们有;我会马上送过来..46.If there is anything I can do for you; just let me know.如果有什么能够帮上您的;尽管告诉我47.If you have anything else;please dial extension number.如果您还需要其他服务;拨内线48.Your stateroom is at the end of the corridor.您的房间在走廊的尽头49．I can contact the reception to arrange it for you.我会联系前台来为您安排50.There is some repair work on the upper floor;but it will stopduring the rest time ;I hope you can understand.上面楼层在维修;但在休息时会停止;我希望您能理解51.Is there anything else I can do for you 还需要我做些什么吗52.I’m afraid we don’t have this service.我恐怕我们没有这项服务53.If you need to clean your room ;put the cleaning sign on the door.如果您需要清理房间;就把清洁牌挂门外54.Our guest are always pleased by the our housekeeping.我们的客人对我们客房的服务感到满意..55.I’ll report it to my supervisor immediately.we’ll let you know as soon as possible.我会马上报告我们主管;我们会尽快的回复您.. 56.I’M sorry we have to charge you for the damage according to the copmany’s regulation.根据酒店规定;我们必须收一定的钱57.I’m sorry for security reasons we can’t open the door.很抱歉为了安全理由;我们不能开门58.I’d like to have my clothes here ;I’ll pick them up later.我想把衣服留在这里;迟些来取59.It’s probably the satellite signal; It’s cloudy today;something when the weather is bad the signal is not clear.可能是卫星信号的关系;今天多云吗;天气不好信号就不好。
酒店宾馆常用英语口语及单词整理1.Good morning，sir. 早上好，先生。
2.Welcome you back，sir. 欢迎您回来，先生。
3.Good evening，sir. 晚上好，先生。
4.Good night，madam. 晚安，夫人。
How are you？你好吗？Fine，thank you，and you？很好，谢谢，您呢？Fine，thanks. 很好，谢谢。
5.How do you do？您好？How do you do！您好！6.Welcome to our hotel. 欢迎光临我们饭店。
7.May you enjoy your stay in our hotel. 祝您住店期间愉快。
8.Hope you had a good trip. 希望您旅途愉快。
9.Hope you have a good journey. 祝您旅途愉快。
10.It’s nice to meet you，sir. 见到您很高兴，先生。
11.Pleasant to meet you，sir. My name is……见到您很高兴，先生。
我叫×××12.Good afternoon，madam. 中午好，太太。
13.Nice to see you again，madam. 很高兴又见到您，夫人。
14.Goodbye，thank you for coming. Please come again. 再见，感谢您光临，希望您再次光临。
15.Have a nice day. 祝您今天愉快。
16.Have a good evening. 祝您度过一个愉快的夜晚。
17.Have a good weekend. 祝您周末愉快。
18.Good night and have a good rest. 晚安，祝您休息好。
19.Thank you for waiting，sir. 谢谢您的等候，先生。
酒店客房常用英语口语在酒店工作中，比较常用到英语的是餐厅，前台，客房，礼宾，总机及销售。
下面为大家分享一些客房的英语口语的常用语句。
1、Housekeeping .May I e in?客房效劳员。
我能进来吗?2、Here are the light switch，the temperature adjuster,the closet and the minibar.这是电灯开关、温度调节器、衣柜和小冰箱。
3、There are 2 scokets in thebathroom, one is for 110V and the other is for 220V.浴室内有两个插座，分别是用于110伏和220伏电压。
4、The hot water supply is round theclock in our hotel.我们宾馆有24小时的热水供应。
5、The menu is on the door knob.Mark down the items and time for your breakfast and hang it outside the door.这是挂门餐牌。
请标明用早餐的品名和时间，并把它挂在门外。
6、Here’s the hotel’s servicebooklet and the telephone directory. You can make DDD calls and IDDcalls from your room.这是我们宾馆的效劳指南和号码本。
您可以从房间内打国内直拨和国际直拨。
7、Excuse me .May I clean your roomnow?对不起，打搅了。
我现在能不能为您清扫房间?8、We usually make up the check-outrooms first, but we can do your room earlier on your request.我们通常先做走房，但我们也可以按您的要求先做您的房间。
酒店客房常用单词会话1.床单、被套、被芯、枕套、枕芯、浴衣、睡衣、布草、护眼罩、旅客名单、压榨机Sheet, quilt cover, bed core, pillowcase, pillow core, bathrobe, pajama 、cloth grass 、goggle、manifest、squeezer2.牙具、梳子、香皂、洗发水、沐浴露、护发素、润肤乳、擦鞋布、护理包Dental composites, comb, soap, shampoo, bath dew/shower gel, hair conditioner, lotion, shoe cloth, nursing bag,3.客房电话、电热水壶、客房冰箱、音响配套、空调床头灯设施、争论Guest room phone, electric kettle, freezer, acoustics room facilities, air conditioning，bedside lamp amenity argue4.枕头、毛毯、毛巾、浴巾、被子、杯子、椅子、香皂、牙刷、卷纸、拖鞋、纸巾盒Pillow , blanket , towel ,bath towel ,quilt , glass , chair ,soap ,toothbrush ,toilet paper ,slipper ，tissue box5.剪刀、浴帽、梳子、被套、床单、剃须刀、针线包、舱房卡、卫生巾、灯泡Scissors, bath cap, comb, quilt cover, bedsheet, shaver, sewing kit, stateroom key, sanitary towel, lamp6.马桶、洗衣、衣柜、网线、插座、信纸、抽屉、信封、窗户、门、地毯Lavatory, laundry, closet, line, outlet, stationery, drawer, envelope, window, door, carpet7．扣子、烟缸、浴缸、冰箱、空调、电话、指甲钳、电熨斗、灭蚊器、电视机Clasp, ashtray, bathtub, refrigerator/fridge, air condition, telephone, nail clipper Electric iron, mosquito killer , television8.电水壶、计算器、手机充电器、台灯、衣架、保险箱、安全套、冰桶、舞厅Electric kettle, calculator, mobile charger, reading lamp, clothes rack, coffer ,condom , ice bucket, dancing room/dancery9游泳池、室内泳池、蛋糕、冰块、咖啡、啤酒、早餐、饼干、茶叶、薯片Swimming pool, indoor pool, cake ,ice, coffee, beer, breakfast, cookies, tea, potato chips10.雪碧、可乐、矿泉水、巧克力、牛奶、报纸、开关、下船、乘船Sprite, cola, mineral water, chocolate, milk, news paper, switch，debarkation，embarkation客房部用语1. housekeeping，may I come in ?客房服务员，我能进来吗？2. here are the light switch,the temperature adjuster, the closet and theminibar.这是电灯开关、温度调节器、衣柜和小冰箱。
3. there are 2 outlets in the bathroom, one is for 110v and the other is for 220v.浴室内有两个插座，分别是110和220伏电压。
4. the hot water supply is round the clock in our hotel.我们酒店有24小时热水供应5. the menu is on the door knob.make down the items and time for yourbreakfast and hang it outside the door.这是挂门餐牌，请标明用早餐的品名和时间，并把它挂在门外。
6. here is the hotel’s service booklet and the telephone directory. You canmake DDD calls and IDD calls from your room.这是我们酒店的服务指南和电话号码本，您可以从房内打国内和国际直拨电话7.excuse me ,may I clean your stateroom now?打扰了，现在能为您打扫房间吗？8.we usually make up the check-out room first, but we can do your stateroom earlier on your request.我们通常是先做走房，但我们可以按您的要求先做您的房间。
9I’m sorry to hear that you’re ill,shall I get you a doctor?我很遗憾听到您生病了，要我给您请个大夫吗？10if you don’t want to be disturbed, just hang the DND sign out side the door 如果您不想被打扰，就请将请勿打扰的牌子挂在门外。
12 I’m afraid you’ll have to contact the front office for the extra bed.恐怕您得和前厅部联系加床事宜13 just leave your laundry in the laundry bag.请把洗的衣物放在洗衣袋中。
14. we charge 50% more for the express laundry service.我们要加收50%快洗服务费15 our hotel will pay for the laundry damage.the indemnity shall not exceed 10 times the laundry fee.我们酒店会赔偿洗衣损坏，赔偿费不超过洗衣费的10倍。
16 I’ll bring one more blanket to you right away.我马上给您在拿条毯子来。
17 I’m sorry,but you ‘ll have to pay penalties for it.对不起，你需要付罚金18 i’m awfully sorry about that.我对此十分抱歉19 i do apologize for my mistake.我为我的错误而道歉。
20 sorry to have caused you so much trouble.对不起，给您添麻烦了。
21 I assure you that it won’t happen again.i’ll be more careful another time. 我保证这件事以后不再发生，以后我一定仔细些。
22 guest : why hasn’t my baggage been sent up yet?客人：我的行李怎么还没送上来？I’m sorry for the slowness, the bellman is carrying your baggage up now我为服务迟缓表示抱歉，行李员正在将您的行李送上来。
23.this pillow case is so dirty 这个枕套太脏I’m sorry, thank you for bringing this to my attention ,I will bring you a clean one at once.对不起，谢谢您提醒我这些，我马上给您拿干净的来24.the air-conditioner is not working well.空调出了问题sorry, I will send for an electrician to fix it right away.对不起，我马上给您请个电工来修理。
25.just a moment., please ,sir, I’ll get you the manager to take care of the problem.请稍后，先生，我给您请经理来解决这个问题。
26may I make the turn-down service for you now?我可以做夜床吗？27.May I supply the mini-bar for you? 我可以补充您的小酒吧吗？28.may I help you ？我可以帮你吗？29.What else can I do for you ?还有什么可以为您效劳吗？30.May I have your stateroom number？请问您的房号是多少？31.I’m glad to meet you！很高兴见到你！31. Just moment ,please.请稍后32.Have a nice day. 祝您有一个愉快的一天33.May I make up your stateroom now?我现在可以整理您的房间吗？34Would you have some lanuday today?您今天要洗衣服吗？35.May I come to your room and have a look?我能进您的房间看一下吗？36.Welcome onboard.欢迎登船37.We hope service to you again.希望再次为您服务。
38.They will be back within 4 hours.四小时内回来39.It’s free of charge这是免费的40.I will send it to you right away.我回马上送来41.I’m sorry. I’m afraid I can’t understand about that, may I call duty manger. 请原谅，我恐怕不是很明白您的意思，我可以让值班经理回复你吗？42.you’re welcome and I hope you have a good dream.不用谢，祝您好梦43.I’m afraid your srateroom will be ready in a few minutes,we are sorry for the inconvenience.您的房间还需要几分钟才能收拾好，给您带来的不便我们表示歉意44.Let me adjust the air conditioner for you.让我为您调节空调45.If we have we send it to you right away.如果我们有，我会马上送过来。
