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BEC商务英语中级听力练习BEC商务英语中级听力练习第一篇BEC商务英语中级听力练习第三篇BEC商务英语中级听力练习第四篇Dialogue 1A: Hello! You have reached the offices of Maddox and McKnight, can I help you?B: Yes, my name is Max May I please speak to George Nelson? I have already called several It seems I always catch him out of the A: Oh, I'm Nelson is away at the I'm sorry that you keep missing him while he is out of the Would you like to leave a message?B: I'm sorry, I didn't hear you Could you repeat that please?A: Nelson can not take your call at the moment because he is He stepped out of the office for the whole afternoon and is not expected back until tomorrow His schedule is very unpredictable at times, so the best way to reach him is to first make an appointment by email or text B: Can I leave a message for him please?A: Of course, can you leave your name and number? I'm sure Nelson will return your call as soon as he isB: My name is Max Richards, my phone number is Could you ask him to call me back as soon as he gets back, please? I have a rather timely matter to discuss withA: Can you tell me what it's about? I can make a note of it, so Nelson is aware and prepared when he returns yourB: Yes, please let him know I would like to discuss the Girard case withDialogue 2A: Would you like to have something to drink?B: Yes, please, that would be very Do you have any hot coffee?A: I'm sorry, we don't have any Would tea to be all right?B: Yes, that would beA: Is there anything else that I can offer for you? Would you like some light refreshments?B: No, no, Actually, I'll just have some tea if that is not too much I had a very late and very large lunch, so I don't expect to eat anything else for the remainder of theA: I know you're probably off your jet lag, but I'm wondering what time we should set for our budget What time are you available tomorrow for our meeting?B: Don't worry about I'll try to hit the sack a little early tonight and I'll be fine by the time tomorrow I have a meeting early on, and I should be available at 11 o'BEC商务英语中级听力练习第五篇graduation announcements 毕业典礼请柬Have you ordered your graduation announcements?about 埋怨How come Michael’s always groaning about something?lecturer 客座教授The only person who understood the guest lecturer was the送的东西A: What a gorgeous It must have cost aB: Not at It’s adown 易如反掌Lee won the chess match handsa way with 擅长Bonnie really has a way withhad it with 处于I’ve had it with being sick in I’ve read most of these magazines head and shoulders above 高出很多In computer Susan is head and shoulders above the rest ofhit the spots 特殊好This lemonade sure hits thehold the grudge 记仇A: I wish I hadn’t hurt Mary’s feelings like You know I never meant B: The great thing about Mary is that she doesn’t hold theBEC商务英语中级听力练习第六篇I have seen worse 我见过更糟的in advance 提前;同义：before ahead of timeIt’s a really nice But the owners want two-month rent in advance and I just don ’t havein case 万一Let’s take our suits along in case the sun comesin next to no time 马上A: Are you going to be using the copying machine long?B: I’ll be through in next to noin the red 赤字反义：in the blackthe works 正在预备阶段An advanced course in theoretical chemistry is thekeep to oneselfI’m amazed that you still haven’t gotten to know yourkill time 浪费时间what can we do to kill the next 10 hours?leave…up to somebodyWe’ll have to leave the decision up toBEC商务英语中级听力练习第七篇Dialogue 1A: Bryant? Hi, I’m Mike from Florence I’ll glad you made itHow was your flight?B: It was pretty bumpy, also a bit long, all together about 5A: That is a long You had a layover too, is that right? You must be B: Actually I feel quite I was able to sleep on theA: Good! Here, let me help you with your Is it your first time to Seattle? I’d be happy to take you around this city and show you the sights tonight if you’re up toB: That will be very You're tooA: I’ve already made a hotel reservation for you, let's go to the hotel first and drop off your Then, I’d like to have a drink so that we can get better I’ve booked a table at an exclusive restaurant Afterwards, I’ve made arrangements to take you to see the city Seattle’s nightlife can be really quite How does that schedule sound to you?B: Sounds Thank you for yourDialogue 2A: Tom Jones from Lockwood will be coming in this You’ll be going along with the driver to pick him up at the airport when his plane comes in from Remember, he is one of our most important I want you to give him the red-carpetB: Do you want me to drop him off at the hotel, or do I have to keep him amused this evening as well?A: What do you think? I want you to treat him like a Take him toone of the fancy restaurants Afterwards, you can follow up with a B: How much is my entertainment budget then?A: Just not exceed $800B: Don’t I’ll give him the VIP Jeeze, I really don’t enjoy myself when I’m entertainingA: Well, it’s your job, isn’t it? Try to have a more positive attitude, it’s not as bad as you make it out to Hey, while you’re at it, why don’t you invite him to play golf this Saturday as well?B: No Anything to keep managementBEC商务英语中级听力练习第8篇Dialogue oneM: Can you have the briefs from the Anderson firm's lawyer on my desk by tomorrow There are quite a few very time sensitive matters with this I'm afraid I can't wait anyF: Getting those Anderson briefs has been harder than you can I have tried to contact their lawyer many But every time I call, his secretary says he’s in a meeting or out of the office or away on I am beginning to think he is trying to avoidM: That's highly He knows if we miss our filing deadline, we don’t stand a chance to compete against them for the Try to get a hold of him Give him a call and see if he can fax them firstF: What if I can't speak to him directly?M: Ask his secretary to fax Its the same Have them faxed over with a copy also faxed to Martin’sF: How do I find Martin’s fax number? Is he in your rollerdesk?M: No, but you can also call their office and ask the secretary to give you their fax I’ll email you their office number laterF: Ok, I'll get on it firstM: Be sure you do, I need those briefs ASAPDialogue twoM:Did you put this morning's faxes on my desk?I'm waiting for some urgent faxes from headquaters,I'm pretty sure they came in last F:Evething that came in the office fax machine last night is all on your desk,but I noticed that some of faxes came through pretty blurred,maybe you take a look at them,if the copy is unreadble,I'll call then and ask them toM:Yeah,you're going to have to call them and get them to be These copies are so I can't make out any of theF:What about that one?M:This one?This one is so light and I can barely read How can that be?F:You know, I think the fax machine is out of I can change the toner That should solve theM:Yes,but this one will have to be refaxed as And look, there'sabout 3 pages It looks like the fax machine ate half of my important faxes,and ones that made it through are so blurred or too They are F:I guess the fax machine is out of paper Don't worry,I'll have someone look at it this afternoon,and in the meantime,I'll have your documents refaxed to our other fax。
【BEC中级真题听力】第四辑Test1-Test2对于备考bec中级的朋友来说，能够做真题是比较好的方式，为了方便大家备考，下面小编给大家带来【BEC中级真题听力】第四辑Test 1-Test2，望喜欢！【BEC中级真题听力】第四辑Test 1 - Part 2 Section 2Some people tell you that what a dissatisfied customer really wants is to have the opportunity to spend his money again. You may have to resort to this, a refund or perhaps some form of credit. However, this may lose a customer and will certainly lose that particular deal. Try a bit of persuasion. Remind your customer why he chose your product in the first place, give hima new one and save him the trouble of making further decisions.19 It's often the case that a complaint about faulty equipment really means the customer is doing something wrong. Of course, considerable tact is called for when this happens. Don't make them feel foolish. What they need is some guidance, and this should be provided without further cost. Make sure any damage done has been put right, and then set up the familiarisation session. Problem solved, customer happy, equipment saved from any more misuse. 20 When a customer complains, it's important to be sympathetic, but business-like as well. Do apologise, of course, and then, taking a personal interest in the way the equipment will be used, suggest a newer, more recent model rather than simply replacing the original one. This is often a good solution, because it not only deals with the complaint, but also the client feels they've got away with a bit extra to make up for the inconvenience. 21 I don't think all complaints can be dealt with in the same way. Basically, you've got to solve the immediate problem to try to keep the customer's confidence. Sometimesguaranteeing your product for a longer period can be a good way to do this. Fix what's wrong as quickly as possible and show you're prepared to do so a second time if necessary. Point out that the customer won't have any worries, at least not until they need an upgrade. 22 It's a good idea to let the customer know why there's been a problem. It shows you are prepared to be honest, and you might win a bit of sympathy. They realise that things don't always go right for the supplier either. But the most satisfactory thing to do is to offer a refund. Then, of course, they are more likely to deal with you again when they need a replacement.【BEC中级真题听力】第四辑Test 2 - Part 1 Conversation 1 Hints:TomBillcolumn Along-term01:14 处的语气词Ah 不用写英式拼写对话人之间以换行区分Hi, Tom here. Could I speak with Bill? Sorry, he's out. Can I take a message? Thanks. It's about some queries Bill had about the balance sheet I prepared. Which balance sheet exactly? The one for the last financial year? Actually, it was the one for the last quarter. OK, got that. There were several things Bill wanted to check. Firstly, he asked about the liabilities figures. He thought the figures in column A might be for current liabilities, but in fact those figures indicate the long-term ones. OK, I've got that. What next? The assets figures. He wondered exactly what they cover. Actually, I've put the current assets there, but I've still got to work out the fixed assets and the intangible assets before I include them. Thanks. Anything else? One last thing. Also about assets. Bill wasn't sure what the figures in brackets in section four refer to. He thought they might represent average figures for the last two years or something like that. In fact, they show losses over that period. Thanks. I'll pass all that on.【BEC中级真题听力】第四辑Test 2 - Part 1 Conversation 2 Hints:GeorgeKristoffMelbourne however; instead英式拼写Hi, George. This is Kristoff calling from Australia. It's about the contract negotiation for constructing the factory in Melbourne. Our client doesn't want to agree the date for the completion of the second stage, even though it was accepted when we put in our tender. We specified that we couldn't complete in less than six months. Now they're saying they want it brought forward a month. This is a problem, because they want to put in a penalty clause which states that for every week we are late, we have to pay three per cent of the total cost. I can't agree to this at all. We're already using our best technical employees, and the only way we can complete in five months is if we use more unskilled staff right from the beginning, which'll mean a substantial investment which we hadn't budgeted for. There's one incentive, however; instead of the usual bonus, we'll be awarded the contract for their next project if we can meet their new deadline.【BEC中级真题听力】第四辑Test 2 - Part 1 Conversation 3 Hints:Joe FischerWilmae-commercemorning - he’llOK - anythingYes - when英式拼写对话人之间以换行区分Hello. Joe Fischer speaking. Joe, it's Wilma here. Can I have a word with you about the e-commerce website? Of course. How did the interviews go? Well, we recruited an excellent business analyst this morning - he'll join the team in a week or so. There's still a gap for a software engineer, though, and we'll have to fill that as soon as possible. I'll ask around and see if anyone is able to transfer from other projects. Thanks. Also, do you think you could produce a report for senior management by the end of the week? They'd like an idea of the timing of the project. No problem. Whatelse should I include? Let us know exactly what hardware you'll need. The budget already allows for that. OK - anything else? Yes - when you describe the project, would you make sure you spell out the objectives in clear, straightforward language? Certain members of the Board have their doubts that it will bring about the results we promised. OK.【BEC中级真题听力】第四辑Test 1-Test2。
BEC商务英语（中级）听力-试卷133(总分：60.00，做题时间：90分钟)一、 PART ONE(总题数：3，分数：24.00)Look at the note below. You will hear a man calling a colleague about making changes to his schedule.（分数：8.00）填空项1:__________________ （正确答案：正确答案：CANCELLED）解析：填空项1:__________________ （正确答案：正确答案：12:30 / 12-30(PM)/ HALF PAST TWELVE / TWELVE THIRTY）解析：填空项1:__________________ （正确答案：正确答案：(A)LUNCH(VENUE)）解析：填空项1:__________________ （正确答案：正确答案：(A/AN)EMAIL / E-MAIL）解析：Look at the notes below. You will hear a woman leaving a message for a colleague about his slides for a presentation. Christine's comments on slidesRemove the 1.and put in some words.The 2of the slides needs to be improved.The 3on slide 3 doesn't make sense.There's a 4on slide 6.Look at the notes below. You will hear a woman leaving a message for a colleague about his slides for a presentation. Christine's comments on slidesRemove the 5.and put in some words.The 6of the slides needs to be improved.The 7on slide 3 doesn't make sense.There's a 8on slide 6.（分数：8.00）填空项1:__________________ （正确答案：STATISTICS / STATS）填空项1:__________________ （正确答案：DESIGN）填空项1:__________________ （正确答案：(BAR)(-)CHART）填空项1:__________________ （正确答案：SPELLING ERROR/MISTAKE）解析：Look at the notes below. You will hear a woman giving instructions to a colleague about dealing（分数：8.00）填空项1:__________________ （正确答案：正确答案：MEDIA(STUDIES)）解析：填空项1:__________________ （正确答案：正确答案：PROJECT TEAM）解析：填空项1:__________________ （正确答案：正确答案：REFERENCES）解析：填空项1:__________________ （正确答案：正确答案：SECTION HEADS）解析：二、 PART TWO(总题数：2，分数：20.00)You will hear five short recordings. For each recording, decide which aspect of working conditions the speaker is talking about. Write one letter(A-H)next to the number of the recording. Do not use any letter more than once. After you have listened once, replay the recordings.A career prospectsB health and safetyC working hoursD holiday allowanceE training coursesF disciplinary proceduresG job securityH pay increasesYou will hear five short recordings. For each recording, decide which aspect of working conditions the speaker is talking about. Write one letter(A-H)next to the number of the recording. Do not use any letter more than once. After you have listened once, replay the recordings.A career prospectsB health and safetyC working hoursD holiday allowanceE training coursesF disciplinary proceduresG job securityH pay increases（分数：10.00）(1). 1（分数：2.00）填空项1:__________________ （正确答案：正确答案：E）解析：(2). 1（分数：2.00）填空项1:__________________ （正确答案：正确答案：B）解析：(3). 1（分数：2.00）填空项1:__________________ （正确答案：正确答案：H）解析：(4). 1（分数：2.00）填空项1:__________________ （正确答案：正确答案：F）解析：(5). 1（分数：2.00）填空项1:__________________ （正确答案：正确答案：C）解析：You will hear another five recordings. For each recording, decide what each speaker is trying to do. Write one letter(A-H)next to the number of the recording. Do not use any letter more than once. After you have listened once, replay the recordings.A nominate a supplierB present sales figuresC support a proposalD refuse an incrementE agree to expenditureF claim damagesG negotiate a contractH request a postponementYou will hear another five recordings. For each recording, decide what each speaker is trying to do. Write one letter(A-H)next to the number of the recording. Do not use any letter more than once. After you have listened once, replay the recordings.A nominate a supplierB present sales figuresC support a proposalD refuse an incrementE agree to expenditureF claim damagesG negotiatea contractH request a postponement（分数：10.00）(1). 1（分数：2.00）填空项1:__________________ （正确答案：正确答案：D）解析：(2). 1（分数：2.00）填空项1:__________________ （正确答案：正确答案：H）解析：(3). 1（分数：2.00）填空项1:__________________ （正确答案：正确答案：C）解析：(4). 1（分数：2.00）填空项1:__________________ （正确答案：正确答案：A）解析：(5). 1（分数：2.00）填空项1:__________________ （正确答案：正确答案：F）解析：三、 PART THREE(总题数：1，分数：16.00)You will hear a radio interview with Donald White, the author of a book about running board meetings. For each question(23-30), mark one letter(A, B or C)for the correct answer. After you have listened once, replay the recording.You will hear a radio interview with Donald White, the author of a book about running board meetings. For each question(23-30), mark one letter(A, B or C)for the correct answer. After you have listened once, replay the recording.（分数：16.00）(1).According to White, what do most people think happens at board meetings?（分数：2.00）A.Participants discuss the company's future in a creative way.B.Participants tell each other how successful the company is. √C.Participants compete with each other to gain more power.解析：(2).What does White think is the key to having a successful board meeting?（分数：2.00）A.inviting the right people to the meetingB.choosing a chair who handles the paperwork efficientlyC.ensuring people are able to prepare for the meeting √解析：(3).According to White, what should report presenters do at board meetings?（分数：2.00）A.present a summary of their reportB.focus on conclusions of their reportC.answer questions about their report √解析：(4).What kind of person does White think makes the best chairs?（分数：2.00）A.a person who previously held the office of chief executiveB.an experienced person who may be a future chief executive √C.an inexperienced person who is keen to learn new skills解析：(5).What does White say the chair has to be able to do?（分数：2.00）A.ensure that decisions are reached quicklyB.draw attention to the weaknesses in any argumentC.give all points of view the chance to be expressed √解析：(6).How does White feel about how agendas are prepared?（分数：2.00）A.irritated that so much time is spent discussing themB.concerned that they are prepared by senior staffC.surprised that so little thought is given to them √解析：(7).What suggestion does White make about the agenda?（分数：2.00）A.The content of the agenda should be considered on a yearly basis. √B.Routine matters should not always be at the top of the agenda.C.Time limits should be imposed on discussions of less important issues.解析：(8).What does White recommend about what happens after the meeting?（分数：2.00）A.Action points from the meeting must be dealt with promptly.B.The record of the meeting must be very carefully checked. √C.Someone must report back on the meeting to anyone who could not attend.解析：。
bec中级听力真题bec中级听力真题第1篇bec中级听力真题第5篇bec中级听力真题第6篇Hints:TomBillcolumn Along-term01:14 处的语气词Ah 不用写英式拼写对话人之间以换行区分Hi, Tom Could I speak with Bill? Sorry, he's Can I take a message? It's about some queries Bill had about the balance sheet I Which balance sheet exactly? The one for the last financial year? Actually, it was the one for the last OK, got There were several things Bill wanted to Firstly, he asked about the liabilities He thought the figures in column A might be for current liabilities, but in fact those figures indicate the long-term OK, I've got What next? The assets He wondered exactly what they Actually, I've put the current assets there, but I've still got to work out the fixed assets and the intangible assets before I include Anything else? One last Also about Bill wasn't sure what the figures in brackets in section four refer He thought they might represent average figures for the last two years or something like In fact, they show losses over that I'll pass all thatbec中级听力真题第7篇Hints:Tomcolumn Along-term01:14 处的语气词Ah不用写英式拼写对话人之间以换行区分Hi, Tom Could I speak with Bill? Sorry, he's Can I take a message? It's about some queries Bill had about the balance sheet I Which balance sheet exactly? The one for the last financial year? Actually, it was the one for the last OK, got There were several things Bill wanted to Firstly, he asked about the liabilities He thought the figures in column A might be for current liabilities, but in fact those figures indicate the long-term OK, I've got What next? The assets He wondered exactly what they Actually, I've put the current assets there, but I've still got to work out the fixed assets and the intangible assets before I include Anything else? One last Also about Bill wasn't sure what the figures in brackets in section four refer He thought they might represent average figures for the last two years or something like In fact, they show losses over thabec中级听力真题第8篇Hints:themselves - ourarea - ideallyfive-per-centsee - salesUSyeah,that - we'lleight-per-centyear - we英式拼写不写数字编号,直接听写说话内容I'm afraid we really need to finish the project as soon as If we don't keep to the schedule, the delay could lose us our external Losing that could lead to various problems, including salaries not being paid on Don't forget as well that the budget depends on us finishing by the end of the No, we need to keep to our original plans and keep that money coming As you can see, the figures speak for themselves - our model EXG surpassed all forecasts in its first Because of our competitive pricing policy, it has been selling extremely However, we want to extend this trend and build on We now need to come up with a campaign to make sure we increase the number of models we sellabroad, not just on the domestic Japan is our main Right, let's see where we've gotten We've agreed to recognise when staff have worked hard and achieved their Sales need to have done reasonably well in their area - ideally better than the forecasts while keeping within And, if we feel a person is worth substantial investment, we can go with a five-per-cent pay rise, as well as offering a bonus in exceptional The figures show quite clearly that we didn't reach the target we set last If anything, I think we ought to cut back on spending, at least for the next few If sales pick up in the new year and we manage to add new clients to our base, maybe we can think about buying more estate and equipment If I may say so, we have to be What were last year's figures? Not too good, I see - sales in the US were down, but it looks as though they were more or less constant in However, the worldwide market's pretty buoyant at the moment, forecasts do seem more optimistic, and our investment looks sound, so yeah, let's go along with that -we'll allocate $400,000 for the first That's an eight-per-cent increase on last year - we should be able to keep withinbec中级听力真题第9篇Hints:'em英式拼写写数字编号,编号之后空格写说话内容13 No matter what kind of business situation I'm in, it's always important to know exactly who the individual is I'm communicating The worst mistake you can make is to fail to find out what drives them, money,status or Once you've worked that out, you'll be able to ensure you communicate what's in it for them This should essentially govern the way you respond to people, enabling you to stay in control of the situation and achieve the desired 14 I've learnt some valuable management lessons over the years, not least in how to avoid the failure of a No matter what your position is, you always have to be prepared for And it's important to anticipate this by getting as many colleagues as possible on your side, so that if, in discussions, someone objects to your plans, you, and a number of others, are able to give an immediate response in order to silence your 15 When I first started running my own business I made some dreadful mistakes in the way I handled The worst thing you can do is stick to one strategy and apply it to every Sometimes you just need to show 'em who's Other times some gentle persuasion is more effective, in my opinion, I'm sure I was often criticised for my management style, not that I let it bother me, 16 I've found if you want to stay in charge of a situation, the worst mistake you can make is not keeping people up to speed with what you're doing at every single stage of the Of course, that doesn't mean you need to be seeking universal agreement or approval for your actions and Some people will always be But at least adopting this approach will encourage an atmosphere in which everyone feels 17 There are always going to be things in a company people don't like, and if you've createdan atmosphere in which they're encouraged to contribute ideas freely, you have to learn to deal with Revealing that you are, for example, upset by their comments is a crucial You will have shown a weakness in your character that others may try to exploit, and may lead to a general lack of support forbec中级听力真题第10篇Hints:Joe FischerWilmae-commercemorning - he’llOK - anythingYes - when英式拼写对话人之间以换行区分Joe Fischer Joe, it's Wilma Can I have a word with you about the e-commerce website? Of How did the interviews go? Well, we recruited an excellent business analyst this morning - he'll join the team in a week or There's still a gap for a software engineer, though, and we'll have to fill that as soon as I'll ask around and see if anyone is able to transfer from other Also, do you think you could produce a report for senior management by the end of the week? They'd like an idea ofthe timing of the No What else should I include? Let us know exactly what hardware you'll The budget already allows for OK -anything else? Yes - when you describe the project, would you make sure you spell out the objectives in clear, straightforward language? Certain members of the Board have their doubts that it will bring about the results we。
BEC中级真题（第二辑）答案及听力原文Test 1ReadingPart 11 C2 A3 B4 D5 A 6.B 7 CPart 28 D 9 C 10 E 11B 12 FPart 313 D 14 A 15 C 16 B 17.B 18.CPart 419B 20 A 21 D 22 A 23 C 24 C 25 D 26 A 27 B 28 C29 D 30 B 31 C 32 B 33 BPart534 ITSELF 35 IN 36 CORRECT 37.WHILE 38 SEEN 39 FROM40 CORRECT 41 THOSE 42 FOR 43 WITH 44 THAT45 CORRECTWritingPart 1To: P. JonesFrom: Luisa GambonDate: 21 November 2002Subject: LatenessMr Jones,I have noticed that you often arrive late for work, especially on Monday mornings. As your colleagues are starting to complain about that, you understand that unless this habit changes, I will take disciplinary action against you. Come and see me tomorrow at 9 a.m. in my office. Thank youPart 2Report on customer complaintsINTRODUCTIONThis report has the purpose of presenting the reasons for customer complaints in 2002.FIELDINGSThe customer complaints received in 2002 were 300 in January. Then they increased to 540 in February because of the computer system's breakdown.In March they fell to 230 because an improved order system was introduced.The reasons for complaints from January to March were analysed:●firstly the companv received complaints for incorrect orders delivered. Theseerrors were fewer in March.●secondly the time taken to deliver is too high. but the company has planned torecruit new agents.●Finally customers complain for the poor product quality. In order to solve thisproblem more quality controls are making.CONCLUSIONSAt the moment all customers aren't satisfied but many measures have been taken to improve their satisfaction.ListeningPart 11. JAYE2. CUSTOMER SERVICES3. OFFICE ASSISTANT4. 457.605. EUROPE HOLIDAYS6. BUSINESS CARDS7. MARKETING EXECUTIVES8 (THE) (COMPANY) EOGO9 INFORMATION PACK10. PARK HOTEL11. FRONT GATE12. NEW DESIGNSPart 213 E 14 B 15 G 16 F 17 A 18 C 19 G 20 H21 E 22. BPart323 B 24 B 25 C 26 A 27 C28 B 29 A 30 CTapescriptListening Test 1This is the Business English Certificate Vantage 2, Listening Test 1.Part One. Questions 1 to 12.You will hear three telephone conversations or tnessages.Write one or two u'ords or a number in the numbered spaces on the notes or forms below.After you have listened once, replay each recording.Conversation One.Questions 1 to 4.Look at the form below.You will hear a man asking a colleague for information about a former employee.You have 15 second's to read through the form.[pause]Now listen, and fill in the spaces.Woman: Personnel . . .Man: Hello, it's Tim here, from Finance.Woman: Hi, Tim.Man: I've had a letter from the tax office about a student who worked here last summer – I wonder if you could look him up in your records. Woman: Sure, what's the name?Man: The surname's Jaye. First name Stephen.Woman: How does he spell his surname?Man: J-A-Y-E. Got that?Woman: Oh yes, here we are . . . lives at a hundred and eighty-three School Road,Barnfield . . .Man: Yes, that's the one.Woman: And you say he was working in Finance?Man: Uhm, Customer Services, actually.Woman: Aah - they had lots of students working for them last summer.Man: Well, the tax people want to know his exact job title - I'm not sure why. Woman: Mm, let me see . . . He was an office assistant.Man: Right, got that. They also want to know about his monthly earnings. Woman: Let's have a look . . . five hundred and thirty-eight pounds seventy a month . . . Oh, sorry, he was a scale one, so that's four hundred and fifty-seven pounds sixty. Anything else?Man: That's fine, thanks. I'll send them the information today . . . [pause]Now listen to the recording again.[pause]Conversation Two.Questions 5 to 8.Look at the note below.You will hear a man describing a problem with an order.You have 15 seconds to read through the note.[pause]Now listen, and fill in the spaces.Woman: Hello, Blackwell Printers. Julie Davidson speaking. How may I help you? Man: Hello. This is Mark Jones from Europe Holidays. I was hoping to speak to Steven Kirby about the stationery you're printing for us.Woman: I'm afraid Steven's away until Friday.Man: Oh - you see I'm not very happy with the business cards and I wanted to see if I could make a couple of changes to the paper too.Woman: Would you like me to pass on a message?Man: Yes, please. The thing is, I've just received your proofs - the cards themselves are fine, but you seem to have misunderstood the quantities. I'm sure I asked for five hundred for each of the marketing executives and seven hundred and fifty for me but you've put everyone down for seven hundred and fifty. Woman: Right, I've made a note of that. Is there anything else?Man: Yes, well this is my mistake really. Could you ask Steven to move the company logo further to the left? It's too close to the address at the moment. I think that's all for now. Thanks.[pause]Now listen to the recording again.[pause]Conversation Three. Questions 9 -12Look at the notes below.You will hear a woman making the arrangements for a delegation who are going to visit her company.You have 15 seconds to read through the notes.[pause]Now listen, and fill in the spaces.Woman: Geoff?Man: Yes?Woman: I just want to finalise the preparations for the delegation next week. Man: Certainly. It's Thursday, isn't it?Woman: Yes. Now, can you make sure that each of them gets a name badge and an information pack. The badges are done, but you'll need to prepare the packs with all the relevant information.Man: Ok, that shouldn't take too long. What about catering?Woman: Coffee's organised for eleven and three, but lunch - it's at one - we need to reserve it for twelve people . . . The office restaurant is closed next week . . .can you ring the Park Hotel? The Grand Hotel was a bit disappointing last time. Man: I'll get onto that.Woman: Now, they'll be coming straight from the station, and their taxi will bring them to the front gate, so make sure you're there to greet them. That'll be about ten.Man: Ten. And then . . .Woman: Into Reception, I think. Make sure the new designs are on display, I want them to see those first.Man: OK.Woman: Let me know when it's all finalised. Bye.[pause]Now listen to the recording again.[pause]That is the end of Part One. You now have 20 seconds to check your answers. [pause]Part Two. Questions 13 to 22.Section One. Questions 13 to 17.You will hear five short recordings[pause]Now listen to the recording again.[pause]That is the end of Part One. You now seconds to check your answers.[pause]Part Two. Questions 13 to 22. Section One.Questions 13 to 17.You will hear five short recordings.For each recording, decide which type of document the speaker is talking about.Write one letter (A-H) next to the number of the recording.Do not use any letter more than once.After you have listened once, replay the recordings.You have 15 seconds to read the list A-H.[pause]Now listen, and decide which type of document each speaker is talking about. [pause] ThirteenWoman: Well no wonder the bank's returned it unpaid. Look, the figures don't match the amount in words. I expect someone was filling it in in too much of a hurry. Let's see, we'd better issue another one straight away to pay Mrs Burton, because it'll be another three weeks if we wait for the next cycle of payments. Her expenses on that sales trip were pretty high, and it wouldn't be fair to keep her waiting much longer.[pause] fourteenMan: Some of the suppliers are already asking about the increases. I'll check, but I seem to remember from last week's meeting that in the end we agreed on three per cent. So what I'll do is go down each column and calculate the new amounts, and then it can be printed in time to be inserted into the new brochures. Can you check the figures for me, though, before it goes to the printers? [pause] fifteenWoman: We've just received the paperwork from you about cleaning our premises, and I have to say that it doesn't reflect what we agreed in our conversation last week. For one thing, it says that we have to supply our security code, and for another it specifies monthly payment in advance, and I told you both of those were out of the question. I'm afraid I really can't sign this. Could you send me a revised one?[pause] SixteenMan: Of course, this only gives a very general picture. But as you can see, cash is a particularly healthy area. That's even when we take into account regular outgoings on loans and leasing equipment, which are included in the final totals. And even more significantly, unpaid orders are actually excluded from the final calculation. These represent a sum of approximately thirty thousand pounds. With that in mind, we can say that the company's overall position is still strong. [pause] SeventeenWoman: I've just asked the Arden Conference Centre about availability for our next training seminar, and they said they still haven't been paid for the one before last, which should have been dealt with six months ago. I've had to ask them to send a duplicate! We really must be careful. Arden give us very favourable prices,but we haven't got a contract with them - Can you deal with it straight away so we stay in their good books?[pause].Vow listen to the recordings again.[pause]Section Two. Questions 18 to 22.You will hear another five recordings.For each recording, decide what the speaker's purpose is.Write one letter (A-H) next to the number of the recording.Do not use any letter more than once.After you have listened once, replay the recordings.You have 15 seconds to read the list A-H.[pause]Now listen, and decide what each speaker's purpose is.[pause] EighteenMan: Hello. This is Guy Cooper from Centron Electronics here. I believe you rang for some advice about your alarm system, which isn't functioning properly. The message I got said you weren't sure if you needed someone to come and sort it out, or if we could advise you over the phone. Well perhaps you'd like to get back to me as soon as it's convenient and tell me exactly what the problem is, and I'll see what I can do.[pause] NineteenWoman: Well, as you say, Redlon has been supplying us for years but, quite honestly, two-thirds of the complaints we receive about our products are actually due to faults in components we've had from Redlon. So I talked to the Production Manager and he agreed that I should look at some alternatives.Future World's range is fine for us, and one of their customers who I spoke to recommended them highly, so that's why we've changed to using them. [pause] TwentyWoman: The competition's getting tougher, and you know we're facing serious problems.We need to see more benefit from the undeniably hard work we're putting in, and this means saying no to jobs which aren't profitable. It would be much more beneficial to put all our efforts into winning higher-margin contracts. So the way I feel you can help most is by identifying the types of contacts which will bring in the income we need in order to ensure our future.[pause] Twenty-oneMan: John Woods here, phoning about the project we discussed earlier. Could you give me a ring so that we can talk about it a bit more? I've done a few calculations and I'm beginning to wonder whether it's really a practical proposition. 1 still think the project's got potential, but there are significant additional costs which we hadn't taken into account. So could you get back to me as soon as you can, please?[pause] Twenty-twoWoman: Hello, Sally here, from Pagwell Paints, returning your call. I'm very sorry you aren't happy with the latest consignment you've had from us. It's rather strange, because following your complaint about the last delivery,we did in fact take action to change the specifications in the way you suggested. So it isn't quite fair to say that we ignored your advice. I know it's important to achieve the consistency that you require, but perhaps your recommendation wasn't exactly what's needed.[pause]Now listen to the recordings again.[pause]This is the end of Part Two.[pause]Part Three. Questions 23 to 30.You will hear the chairman of a business institute making a speech about new business awards that his institute has sponsored.For each question 23-30. mark one letter (A, B or C) for the correct answer. After you have listened once, replay the recording.You have 45 seconds to read through the questions.[pause]Now listen, and mark A, 6 or C.[pause]Man: Who are the managers of the best innovation developments in British industry? That was the question which the first Business Today Innovation Awards set out to answer.This project is all about rewarding good practice and performance. So, rather than simply recognising excellence in the design of specific products, or analysing their financial impact on profits, the awards set out to take an objective look at exactly how companies manage the development process itself.Over three hundred and fifty organisations entered the competition and were initially reduced to about forty. Then, after further careful checking, a short list of just fourteen of them was arrived at. These finalists, all manufacturers, were then visited by the competition judges, a panel of four chief executives from leading companies. The panel toured the finalists' facilities, received presentations on the companies and their projects, and interviewed the key development team members. The products varied enormously in their scale, function and degree of technology - from bread for a supermarket chain to a printer inside an automatic cash dispenserInitially the organisers were concerned that this range could create difficulties in the assessment process. But this fear proved baseless, as most elements in the innovation process are shared by all manufacturers.Interestingly, the finalists broke down into two distinct and equal groups: large firms with one thousand employees or more and small firms with two hundred and fifty employees or fewer. With both groups the judges decided to concentrate on two of the clearest indicators of a successful innovation process, which are: how well the new product is combined with the company's existing business, and secondly, how-well the innovation methods are recorded and understood. Small firms naturally tend todo well in the first category since they have fewer layers of management and thus much shorter communication lines. But they seem to put less emphasis on creating formal development methods which would be repeatable in future innovations. Large firms, on the other hand, have difficulty integrating the new development within their existing business for reasons of scale. But they tend to succeed in achieving well-documented and repeatable development methods. This is because larger companies, with their clear emphasis on training, fixed management structure and administrative systems, require more formal, daily record-keeping from their staff.So what were the key questions the judges had in mind when assessing the finalists? One of the most important areas concerned how thoroughly a company checks what is happening in other fields in order to incorporate new ideas into the development process. Many of the finalists impressed in the area. Xatura, for example, had demonstrated genuine energy in searching for new ways of producing their range of specialitv breads. They had looked at styles of home cooking in different countries, as well as the possibility of exploiting new production technologies in order to achieve equally good results but on a high-volume production line.What then occupied much of the judges' thoughts was the quality of the links which the development team established with senior management, suppliers, the market and manufacturing. The best examples of the first category were found in small firms, where the individual entrepreneur at the top was clearly driving the innovation forwardLinks with suppliers were also seen as an important factor, but not all supplier experiences were positive. Occasionally serious problems had to be solved where suppliers were working hard to meet specifications, but the companies that the suppliers were using to adapt their machinery were not so efficient. This, led to disappointing faults or fluctuations in quality.But in conclusion the awards demonstrate that innovation isn't just for high-tech internet companies. You can also be successful in mature markets with determination and skill.[pause]Now listen to the recording again.[pause]That is the end of Part Three. You now have ten minutes to transfer your answers to your Answer Sheet.Note: Teacher, stop the recording here and time ten minutes. Remind students when there is one minute remaining.[pause]That is the end of the test.Test 2ReadingPart 1I. B 2 C 3 A 4 D 5 D 6 B 7 CPart 28 C 9 B 10 E 11 A 12 DPart 313 D 14 C 15 A 16 A 17 C 18.BPart 419.D 20 D 21 A 22 C 23 A 24 C 25 B 26 A27 A 28 D 29 C 30 A 31 C 32 D 33 BPart 534 THAT 35 CORRECT 36 ONLY 37 SO 38 CORRECT 39 THE 40 HOW 41 CORRECT 42 OUT 43 CORRECT 44 WILL 45 BETest 2 WritingPart 1To: All StaffFrom: Managing DirectorDate: 7 DecemberSubject: Staff rewardI would like to thank you for the contribution in increasing the company's profit. The profit increased due to very hard work and long working hours. Each of the staff will receive an envelope with a reward on Tuesday. The reward is a trip to Hawaii, and I hope that this will be the perfect reward. Enjoy!Thank youPart 2Introduction.The purpose of this report is to assess and recomend a taxi firm that will become our regular transporter. We will need them especially during next year trade fair and conferences. There are two firms to assess.Findings:As regards to Telecars we have a good references on them. It is very experienced traditional firm and is also very reliable. They provide 24-hours service that is useful during night meetings and negotiations. StreetlightCabs is brand new company and there are no references on them. But they provide long distance routes which we usevery often and they are also cheaper. On the other hand they don't have web page and so internet booking isn't available.Conclusion:I recommend to choose Telecars because of their reliability, long tradition and well trained staff.ListeningPart 11TAKING MINUTES213(TH) OCTOBER3CERTIFICATE4CUSTOMER SERVICE5WORLDNET/WORLD NET6OUTSIDE LINES7TRANSFER CALLS8(THE) EQUIPMENT9.TRADE FAIR10AFTER LUNCH11REVISED BUDGETS12HEAD OFFICEPart 213 H 14 E 15 F 16 A 17 D 18 G19 E 20 C 21 B 22 HPart323 C 24 A 25 A 26 C 27 A 28 C 29 B 30 BTapescriptListening Test 2This is the Business English Certificate Vantage 2, Listening Test 2.Part One. Questions 1 to 12.You will hear three telephone conversations or messages.Write one or two words or a number in the numbered spaces on the notes or forms below.After you have listened once, replay each recording.Conversation One. Questions 1 to 4.Look at the form below.You will hear a woman calling about training courses.You have 15 seconds to read through the form. [pause]Now listen, and fill in the spaces.Man: Good morning, Oakleaf Business Training. How can I help you?Woman: Hello, my name's Enid Stevens, of Appleyard Smith. I've booked two one-day courses, but now I need to change one of them.Man: Let me get your details up on the screen. Right, you've booked Report Writingnext month . . .Woman: Yes, that one's OK. It's Taking Minutes that I can't manage, on the eighth of July. Do you know when it's running again?Man: Let me see. Not until the eighteenth of September, I'm afraid.Woman: That sounds fine. Oh, I think I'll be abroad then.Man: Then there's the first and the thirteenth of October.Woman: I'd like the later date, please.Man: Fine, I'll change your booking.Woman: Another thing; it says in your brochure, everyone attending a course getsa certificate, but I haven't received one from a course I took last January. Man: I'm sorry about that. Which course was it?Woman: Something to do with dealing with the public . . . ?Man: That must have been Customer Service.Woman: Sounds familiar.Man: OK, I'll put it in the post today.Woman: Thank you very much. Goodbye.Man: Goodbye.[pause]Now listen to the recording again.[pause]Conversation Two. Questions 5 to 8.Look at the note below.You will hear a woman ringing about problems with a new telephone system.You have 15 seconds to read through the note.[pause]Now listen, and fill in the spaces.Man: Hello, Swinburn Telecoms.Woman: I'd like to speak to Tony Wilson, please.Man: I'm afraid Tony isn't available. Can I take a message?Woman: Yes please. I'm Sheila Dallas, from Worldnet.Man: Right.Woman: I'm ringing about the telephone system your firm installed here yesterday.We're not happy with it.Man: Oh dear. What seems to be the problem?Woman: First of all, your engineer said that with the number of extensions we've got, six outside lines would be enough, but we asked for eight, and anyway you've charged us for the larger system.Man: Right, we'll look into that.Woman: Then, whenever we try to transfer calls from one extension to another we lose them. We're following the instructions, but it just doesn't work.Man: I see.Woman: And finally, could you ask Tony to check the invoice, please? He promised us a discount on installation, which is shown, and one on the equipment, but that isn't there.Man: Right. I'm sorry about all that. I'll get Tony to contact you as soon as he's free.Woman: Thank you. Goodbye. Man: Goodbye.[pause]Now listen to the recording again.[pause]Conversation Three. Questions 9 to 12.Look at the note below.You will hear a woman calling about the arrangements for a meeting.You have 15 seconds to read through the note.[pause]Now listen, and fill in the spaces.Man: Good morning. Marketing Department. Peter Menzies speaking.Woman: Hello. Could I speak to John Fitzgerald, please?Man: I'm afraid he's not in the office at the moment.Woman: Well, this is Elizabeth Parnell calling. I wanted to talk to John about the meeting next week. You see, I only get back on Tuesday night from a trade fair in the States.Man: So, would you like me to give him a message?Woman: Yes, could you ask him if we can postpone Wednesday's meeting? Till after lunch. That would be easier. It was originally going to be at ten a.m. Man: OK. I'll ask him to change it. I'll get back to you with a time.Woman: Thanks. And could you also ask him to add another item for discussion at the meeting? I thought we were going to talk about the revised budgets - but I can't see this on the agenda.Man: OK. I'd better ask him to call you . . .Woman: Yes, please. I'm at Head Office at the moment. Can he phone me here today - I won't be back at my own desk until tomorrow afternoon.Man: Right, I'll give him the message.Woman: Thanks.Man: Bye.Woman: Goodbye.[pause]Now listen to the recording again.[pause]That is the end of Part One. You now have 20 seconds to check your answers. [pause]Part Two. Questions 13 to 22.Section One. Questions 13 to 17.You will hear five short recordings. Five people are talking about different business books they have read.for each recording, decide which book the speaker is talking about.Write one letter (A-Hi next to the number of the recording.Do not use any letter more than once.After you have listened once, replay the recordings.You have 15 seconds to read the list A-H.[pause]Note listen, and decide winch book each speaker is talking about.[pause] ThirteenWoman: Yes, it was interesting . . . some of it was rather obvious, of course, like dressing smartly, making sure you arrive on time, that sort of thing . . . but there was also quite a lot I'd never really considered . . . like ways to interpret what the advertisement is really asking for, reading between the lines . . . and a section which lists some of the harder questions they tend to ask you, with effective answers you can give[pause] FourteenMan: Invaluable, I'd say . . . certainly helps prevent you making some of the more embarrassing mistakes. It gives you a kind of timescale to follow through. For example, they stress that you need to get publicity up and running a good six months before you want to stage the event. And get your main speakers booked earlier than that. They say you must make sure you've got a good assistant to support you, check the details.[pause] FifteenWoman: Actually, although it was a bit long, it was definitely useful. The trouble often is, when the management take on new staff, they don't necessarily really know what skills or qualities are needed. I want someone who's more than justa secretary typing out letters every day . . . I'm looking for a right hand,someone to do everything . . . and this book spells out what that means . . .it's helped me to draw up a job description.[pause] SixteenMan: Well, I wish I'd read it years ago! That would have saved me from some of my worst inefficiencies. I'd recommend it to anyone. It shows you how to producea perfect schedule for getting through your workload . . . Once you've gotyourself organised, made lists of tasks and priorities, you can make best use of each and every day . . . otherwise you're just constantly confusing your PA with endless requests, all terribly urgent . . .[pause] SeventeenWoman: Certainly, a lot of the book was very specialised . . . but it did give me an idea of how7 the agencies do the job. Of course, they're the people with the creative ideas, the expertise, so I'm happy to trust the image development work to them . . . but I read the book so I could talk to them on equal terms about what we're trying to do, and how it fits in with our overall business strategy.[pause]Now listen to the recordings again.[pause]Section Two. Questions 18 to 22.You will hear another five recordings, five people are talking about why they decided to use a particular company to supply their officeequipment.for each recording, decide what reason each person gives.Write one letter (A-H) next to the number of the recording.Do not use any letter more than once.After you have listened once, replay the recordings.You have 15 seconds to read the list A-H.[pause].Vow listen, arid decide what reason each person gives.[pause] EighteenMan: We were having problems with the company we normally use so we looked at a number of other companies and decided to give this one a try. They're just new in the business and we were impressed as they promised they would deliver the goods we wanted within two days and they did. We had to pay more than we would have liked but the results were worth it. Since then, I've told a lot of other people about them.[pause] NineteenWoman: Apparently they're an established company in Scotland with an excellent reputation, but I didn't know that at the time. I found them through the internet.I was just browsing through the list of suppliers one day and I noticed their name. I looked them up and found that they had this fantastic discount available that particular month. We ordered various things and the quality was so good we've continued using them.[pause] TwentyMan: We like to try out different suppliers to make sure we're always getting the best deal. This particular company was running a big publicity campaign. I'd seen the ads on TV and they really put me off. I just couldn't see theappeal. But then someone I met at a training day told me we should use them.His company had used their service for years with no complaints so we followed his advice.[pause] Twenty-oneWoman: We'd looked round the market to find the cheapest deal possible but to be honest there wasn't much to choose, in terms of cost, between any of the local suppliers. However, we had a visit from a sales representative from one company and we asked him to make up some complimentary printed letterheads for us. They were exactly what we wanted so that was the deciding factor. I think that personal touch gives a company far better results than advertising ever can. [pause] Twenty-twoMan: Obviously there are many different factors to consider when you choose a new supplier. We always used a local company because they were relatively near and we could even pick things up ourselves if necessary. But unfortunately they just became too expensive. Now that express delivery services are widely available, distance is no longer a consideration and we've been able to choose someone who can give us the best package for the lowest cost.[pause]Now listen to the recordings again.[pause]That is the end of Part Two.[pause]Part Three. Questions 23 to 30.。
2014翻译专业视听说3补充练习（B卷）PART ONEQuestions 1-12●You will hear three telephone conversation or message.●Write one or two words or a number in the numbered spaces on the notes or forms below.●You will hear each recording twice.Conversation One(Questions 1-4)●Look at the note below.●You will hear the manager of a production company phoning a customer’s office.Parkinson Machine ToolsMessage from: Mary Parsons of Murdrch ToolsFor: Sandy EllisDepartment: Machine (1)………………………………………………………….. Subject: A new (2) ………………………………………….machine supplied in July Reason for call: Products are being (3) ……………………………………………………due to fault in box assembling mechanismAction: we are sending (4) ……………………………………………..early tomorrow.Conversation Two(Questions 5-8)●Look at the form below.●You will hear a man telephoning the Financial Press Information Service with an order.Conversation Three(Questions 9-12)●Look at the notes below.●You will hear a recorded message about a radio programme.The Future of BusinessNext week’s programmeSpecial guest: Max Bruner from the Berlin (9) …………………………………….Subject of talk: (10) …………………………………New starting time: (11)……………………………………pmListeners are invited to attend a special (12) …………………………………………session (after the programme).PART TWOQuestions 13-22Section One(Questions 13-17)●You will hear five short recordings.●For each recording, decide what opinion the speaker has about the company they work for.●Write one letter (A-H) next to the number of the recording.●Do not use any letter more than once.●You will hear the five recordings twice.13…………………… 14…………………… 15…………………… 16…………………… 17…………………… A The after-sales service is poor.B The company brochure should be updated.C More money should be invested in research and development.D Employment contracts should be standardised.E A member of staff should be dismissed.F Some new trainees should be recruited.G The company insurance provision is not sufficient.H Product delivery agreements need to be clearer.Section Two(Questions 18-22)●You will hear another five recordings.●For each recording, decide what the speaker is trying to do .●Write one letter (A-H) next to the number of the recording.●Do not use any letter more than once.●You will hear the five recordings twice.18…………………19…………………20…………………21…………………22…………………A to place a repeat orderB to query an invoiceC to accept a quotationD to confirm an appointmentE to enquire about a changeF to ask for a refundG to book a conference venueH to arrange a demonstrationPART THREEQuestions 23-30●You will hear an interview with Giles Milton, the Operations Director of the NationalWeather Center, about this organization’s relation project.●For each question 23-30, mark one letter (A, B or C) for the correct answer.●You will hear the recording twice.23 The National Weather Centre’s most recent customers areA supermarket retailers.B healthcare managers.C maritime and aviation workers.24 Why did the Centre first consider relocating?A It had sufficient capital to build its own premises.B The lesson on its premises was due to expire.C It had outgrown its original premises.25 What conclusion was reached about the eventual choice of location?A The actual physical location was unimportant.B Operational costs mattered more than staff preferences.C Transport links were the deciding factor.26 Why is the Centre confident about retaining staff at its new location?A The Centre can now afford to increase salaries.B The location is particularly attractive.C There is less competition from other employers.27 What positive feedback has staff given about the new location?A They find the local amenities impressive.B Accommodation is significantly cheaper.C There is pleasant countryside nearby.28 What financial incentive did the local authorities offer the Centre?A a rent-free periodB cheap land for saleC reduced business taxes29 Giles Milton says that the local governmentA wants to expand its range of incentives.B prefers to deal with local businesses.C hopes the Centre’s presence wi ll attract other business.30 What additional help is the Centre going to receive from local agencies?A training to develop employees’ IT skillsB grants for employing school leaversC consultants’ advice on office designPart Four:Passage OneDirection: Listen to the passage and, and complete the information according to the passage you hear:31. He was born in 1930, in Shanghai, where his father was a _________________ and he wasonly ___________________ when the city was occupied during the World War II.32. Empire of the Sun tells the story of how a young boy, Jim Graham, survives the Japaneseoccupation. Interestingly, Jim is J G Ballard’s ____________and _______________ is Graham.33. Inevitably, he is found and then he is sent to a prison camp,It’s a _____________, but theboy somehow ____________.34. Is there a happy ending? Yea and no. Jim sees many people dies; _____________________iskilled by the Americans.35. But he learns also about the _____________ and ___________ that is possible, even in thesecircumstances.Passage Two:Direction: Listen to the passage and, and answer the questions according to the passage you hear:36. How does Sally feel when people sing her Happy Birthday?37. What can’t Sally bear?38. What kind of people make Jake angry?39. How often is Andrew jealous?40. What makes Monica proud of work?You now have 10 minutes to transfer your answers to your Answer Sheet.Answer Sheet （B）Name_______________Class _______________ Part I.1.2.3.4.5.6. 7.8.9.10.11.12Part II13141516 171819202122Part III.23.24.25.26. 27.28.29.30.Part IV.31.32.333435.36.37.38.39.40.。
BEC商务英语（中级）听力-试卷133(总分60, 做题时间90分钟)1. PART ONELook at the note below. You will hear a man calling a colleagueabout making changes to his schedule.SSS_FILL1.该问题分值: 2答案:正确答案：CANCELLEDSSS_FILL2.该问题分值: 2答案:正确答案：12:30 / 12-30(PM)/ HALF PAST TWELVE / TWELVE THIRTYSSS_FILL3.该问题分值: 2答案:正确答案：(A)LUNCH(VENUE)SSS_FILL4.该问题分值: 2答案:正确答案：(A/AN)EMAIL / E-MAILLook at the notes below. You will hear a woman leaving a messagefor a colleague about his slides for a presentation. Christine's comments on slidesRemove the【C5】______.and put in some words.The【C6】______of the slides needs to be improved.The【C7】______on slide 3 doesn't make sense.There's a【C8】______on slide 6.SSS_FILL5.【C5】该问题分值: 2答案:正确答案：STATISTICS / STATSSSS_FILL6.【C6】该问题分值: 2答案:正确答案：DESIGNSSS_FILL7.【C7】该问题分值: 2答案:正确答案：(BAR)(-)CHARTSSS_FILL8.【C8】该问题分值: 2答案:正确答案：SPELLING ERROR/MISTAKELook at the notes below. You will hear a woman giving instructionsto a colleague about dealing with job applications.SSS_FILL9.该问题分值: 2答案:正确答案：MEDIA(STUDIES)SSS_FILL10.该问题分值: 2答案:正确答案：PROJECT TEAMSSS_FILL11.该问题分值: 2答案:正确答案：REFERENCESSSS_FILL12.该问题分值: 2答案:正确答案：SECTION HEADS2. PART TWOYou will hear five short recordings. For each recording, decide which aspect of working conditions the speaker is talking about. Write one letter(A-H)next to the number of the recording. Do not use any letter more than once. After you have listened once, replay the recordings.A career prospectsB health and safetyC working hoursD holiday allowanceE training coursesF disciplinary proceduresG job securityH pay increasesSSS_FILL1.______该问题分值: 2答案:正确答案：ESSS_FILL2.______该问题分值: 2答案:正确答案：BSSS_FILL3.______该问题分值: 2答案:正确答案：HSSS_FILL4.______该问题分值: 2答案:正确答案：FSSS_FILL5.______该问题分值: 2答案:正确答案：CYou will hear another five recordings. For each recording, decide what each speaker is trying to do. Write one letter(A-H)next tothe number of the recording. Do not use any letter more than once. After you have listened once, replay the recordings.A nominate a supplierB present sales figuresC support a proposalD refuse an incrementE agree to expenditureF claim damagesG negotiate a contractH request a postponementSSS_FILL6.______该问题分值: 2答案:正确答案：DSSS_FILL7.______该问题分值: 2答案:正确答案：HSSS_FILL8.______该问题分值: 2答案:正确答案：CSSS_FILL9.______该问题分值: 2答案:正确答案：ASSS_FILL10.______该问题分值: 2答案:正确答案：F3. PART THREEYou will hear a radio interview with Donald White, the author of a book about running board meetings. For each question(23-30), mark one letter(A, B or C)for the correct answer. After you have listened once, replay the recording.SSS_SINGLE_SEL1.According to White, what do most people think happens at board meetings?A Participants discuss **pany's future in a creative way.B Participants tell each other how successful **pany is.C **pete with each other to gain more power.该问题分值: 2答案:BSSS_SINGLE_SEL2.What does White think is the key to having a successful board meeting?A inviting the right people to the meetingB choosing a chair who handles the paperwork efficientlyC ensuring people are able to prepare for the meeting该问题分值: 2答案:CSSS_SINGLE_SEL3.According to White, what should report presenters do at board meetings?A present a summary of their reportB focus on conclusions of their reportC answer questions about their report该问题分值: 2答案:CSSS_SINGLE_SEL4.What kind of person does White think makes the best chairs?A a person who previously held the office of chief executiveB an experienced person who may be a future chief executiveC an inexperienced person who is keen to learn new skills该问题分值: 2答案:BSSS_SINGLE_SEL5.What does White say the chair has to be able to do?A ensure that decisions are reached quicklyB draw attention to the weaknesses in any argumentC give all points of view the chance to be expressed该问题分值: 2答案:CSSS_SINGLE_SEL6.How does White feel about how agendas are prepared?A irritated that so much time is spent discussing themB concerned that they are prepared by senior staffC surprised that so little thought is given to them该问题分值: 2答案:CSSS_SINGLE_SEL7.What suggestion does White make about the agenda?A The content of the agenda should be considered on a yearly basis.B Routine matters should not always be at the top of the agenda.C Time limits should be imposed on discussions of less important issues.该问题分值: 2答案:ASSS_SINGLE_SEL8.What does White recommend about what happens after the meeting?A Action points from the meeting must be dealt with promptly.B The record of the meeting must be very carefully checked.C Someone must report back on the meeting to anyone who could not attend.该问题分值: 2答案:B1。
BEC中级真题听力第二辑Test2对于备考bec中级的朋友来说，能够做真题是比较好的方式，为了方便大家备考，下面小编给大家带来BEC中级真题听力第二辑Test 2 ，望喜欢！【BEC中级真题听力】第二辑Test 2 - Part 1 Conversation 1Hints:Oakleaf Business TrainingEnid StevensAppleyard Smithoh等语气词不写课程名称大写英式拼写对话人之间以换行区分Good morning, Oakleaf Business Training. How can I help you? Hello, my name's Enid Stevens, of Appleyard Smith. I've booked two one-day courses, but now I need to change one of them. Let me get your details up on the screen. Right, you've booked Report Writing next month. Yes, that one's OK. It's Taking Minutes that I can't manage, on the 8th of July. Do you know when it's running again? Let me see. Not until the 18th of September, I'm afraid. That sounds fine. I think I'll be abroad then. Then there's the first and the 13th, October. I'd like the later date, please. Fine, I'll change your booking. Another thing, it says in your brochure, everyone attending a course gets a certificate, but I haven't received one from a course I took last January. I'm sorry about that. Which course was it? Something to do with dealing with the public? That must have been Customer Service. Sounds familiar. OK, I'll put it in the post today. Thank you very much. Goodbye. Goodbye.早上好!奥克伍德商务培训，有什么可以帮到您? 你好，我叫伊妮德史蒂芬，阿普尔亚德史密斯。
BEC商务英语（中级）听力模拟试卷81(题后含答案及解析)题型有：1. PART ONE 2. PART TWO 3. PART THREEPART ONE听力原文：Conversation One. Questions 1 to 4.Look at the notes below.You will hear a man phoning for a job application.You have fifteen seconds to read through the notes.[pause]Now listen , and fill in the spaces.[pause]Woman: This is the Personnel Department of CJ Productions. Please state the title and reference number of the job you’re phoning about and state where you saw the advert. Please give your name and address clearly.Man: Hello. I’m phoning about one of the jobs going in the Marketing Department. It’s the Regional Organiser’s job in that department which I’m interested in. The reference number quoted in the ad is J-1-8-5-6-R. This is an internal request—I saw the advertisement you put in the staff newsletter. Please send the application form and information pack to me, Daniel Johnson—in the Sales Department. Thank you.[pause]Now listen to the recording again.[pause]Look at the notes below.You will hear a man phoning for a job application. CJ PRODUCTIONS CJ Personnel CJ Job Application RequestsJob: (1) ............ (Marketing Department)Reference Number: (2) ............Advertised in: (3) : Daniel JohnsonAddress: Internal, c/o (4) ............1．正确答案：Regional Organizer／Organiser解析：这段听力材料是关于求职者应聘的。
bec中级听力真题（汇总5篇）1.bec中级听力真题第1篇Hints:Healthway plc,Chief Executive, Lynne Trencher,Robert Henlow,well-lovedtown-centrehigh-marginout-of-townChief Executive, Charles Hamilton,downside: veryITover-optimisticdid: helarge-store英式拼写对话人之间以换行区分Next week, Healthway plc, the health and beauty chain, gets a new Chief Here's our reporter, Lynne Trencher, to tell us why many people regard the job as one of the most difficult in Hello, No, it isn't an enviable Robert Henlow, Healthway's new CEO, is taking control of a company which may have been a well-loved and trusted retail brand for many years, but its core business is mature, and successive managements simply haven't come up with a winning formula to deliver dynamic sales And the shareholders see Henlow as Healthway's last The company faces stiff competition, doesn't it? That's In fact, most town-centre health and beauty chains are feeling the pinch, with few planning to Unlike food,it's a high-margin business, which gives supermarkets, particularly those on out-of-town sites, scope to sell similar products for considerably Even the development of online shopping hasn't yet outweighed the convenience of out-of-town Robert Henlow is coming from a company with a very different sort of culture from Healthway, isn't he? Yes, he's moving from a firm that's very open, with plenty of staff coming in from other companies, or indeed Healthway, on the other hand,has a culture where people join the group and either leave quickly, or not until they It's famous for breeding its own managers, and outsiders have traditionally not been Healthway's financial strategy has been criticised in recent years, I Under the last Chief Executive, Charles Hamilton, Healthway concentrated on the bottom line, with the aim of supporting the share Even the one acquisition that the company made had that same But this strategy had its downside: very few improvements were made within the business, so their IT, for instance, is now severalyears out of Wasn't it Charles Hamilton who started Healthway's beauty treatment centres? Yes, almost his first major action as Chief Executive was to set up a separate chain of stores that, in addition to selling health and beauty products, provided massage and other This ranalongside the existing But even at the outset, few investors were takenin by his over-optimistic forecasts, and the doubters were proved Just before he left the company, he closed the centres and admitted his Hamilton also made drastic staffing changes, didn't he? He certainly did: he slimmed down the head office, he undertook a complete overhaul of the top management team and tidied up the company's international Of course, there was a danger that in changes on that scale, mistakes would be made and the company would lose individuals, or even whole departments, thatit He managed to avoid that, but he was quite unable to communicate the reasons behind the changes, so he created an enormous amount of ill Has Robert Henlow announced any plans yet? When he starts work next Monday, he'll find a report from consultants, advising the disposal of several underperforming stores that are too small ever to do However, they do think the current total should be maintained, which would be achieved by ploughing money into more profitable large-store Even though this means adding to the payroll, the consultants say the increased profitability will make it So, all in all, it's quite a challenge for Robert It certainly is, not least because he's never run a quoted company of this size before, and he's one of the youngest chief executives of a business like He's taking a huge step from his previous position, though at least the health and beauty sector isn't entirely new to He's not going tofind it at all easy to tackle all Healthway's Lynne, thank2.bec中级听力真题第2篇Hints:MDstate-of- the-artMinistry of IndustryWorld Bank英式拼写最后一句到then截止,后面不写As you know, the main supplier of our components announced suddenly last month that they were closing down shortly, leaving us in a verydifficult I shortlisted four potential replacement suppliers, and have visited them I'll report on each, though I've only found one companythat meets our needs Initially, I was optimistic about the first company I I was given an enthusiastic welcome and generous hospitality by the MD, but when he took me on a tour of the factory, I began to have a few doubts about his commercial The factory is enormous, a convertedaircraft shed, I think, almost too big to be There is certainly enough machinery to produce the quantities we need, and that, of course, is However, I had one main The company has recently invested heavily in state-of- the-art production equipment and in a comprehensive training programme for machine But I was surprised to see that half the factory wasn't in use because several important customers had cancelled I was reassured that orders are dispatched quickly, and delivery times are impressive, and distribution isn't a problem, but I'd need to inspect their products more closely to see if the quality's what we The second company looked promising too, because they are based in the region that produces the natural resources to make our Everything needed for their activities is available on their They have a good working relationship with the local mine owners, who are known to have good safety During my visit, the company went into great detail about the quality inspections carried out on the material before it leaves the This company seemed to have no problems with transport, until I looked more The factory is in a very mountainous region, about 600 kilometres from the capital Passenger flights are fairly frequent, taking under two hours, but the journey by road can take The roads are really The whole infrastructure needs massive There is a seaport just over the border with the neighbouring country, which would certainly cut down on distance, but, as far as Ican see, it might also bring other Now we simply can't risk depending on such fragile The third company I looked at, on the other hand, is on the coast, with good access to the main Transport and shipping of goods are well organised and, in fact, they own a haulage company as one of their The production unit is new, built and equipped with the help of investment from the Ministry of What's more, company workers areinvolved in decision-making, and industrial relations are Perfect so Unfortunately, though, their finished products are not of the quality weThe specifications are right for our components, so no modifications in design would be But when I did a quick inspection, I found a higher percentage of faults than we'd be prepared to If we chose them, we'd certainly have to negotiate longer warranties than those they'reoffering at The final company I visited seems to have everything, It's ten years old, well established, located between the capital and a major The company has grown rapidly and has just modernised its factory,thanks to a loan from the World Bank, which has enabled it to installthe most up-to-date equipment available on the The production unit is now fully automated, and efficiency is the company's great This company has a well-deserved reputation for the quality of its finished Giventheir high standard, it's not surprising that the costs are considerable, and they're asking higher prices than the other companies I But I'm confident we'll be able to negotiate on The key point in their favour,in my opinion, is their ability to meet deadlines for the duration of a long-term It's easy to meet one deadline, of course, the difficult thing is to do it all the To sum up, th3.bec中级听力真题第3篇Hints:Ah, Gareth,Trident Applianceshands-offlong-termdoing: justengineers: what'sParts Services Departmentcall-outsChief Executiveold-fashionedthem; the layout —— ~~~~(>_<)~~~~ 我没听到the的说╮(╯▽╰)╭叹气、哼哼等没有hints的语气词不用写的说英式拼写对话人之间以换行区分Ah, Gareth, do sit Thank Now, presumably you've considered this case study about Trident Appliances? Well, let's start with the present Trident manufactures photocopiers, which they sell in bulk to retailers and large Now, why do you think they're having trouble selling them?It's strange, because there's a big demand for photocopiers, andTrident's are competitively But the specifications just don't compare with what's expected these It's a shame, because they've got plenty of technical expertise in their engineering support Now, the company is owned by a large How do they see Trident? Well, the group is largely in the mining sector, and Trident doesn't fit in with that, so you'd expect the parent company to want to sell Or alternatively to be active, say by helping it to expand its But really it seems quite content to take a hands-off approach, as long as Trident is generating some There'sclearly poor morale among the Why do you think that is? Well, weak line managers are often a reason, but I can't find any evidence for that And even the recent changes, like the cut in bonuses, have been acceptedfairly I think it reflects people's uncertainty about their long-term prospects with the What would you say about the sales staff? There's alot about them in the case They're doing the best they can in theThere's a system for helping them to develop their selling skills, and that's The way customers are allocated to each salesperson could be improved maybe, to reduce unnecessary But they're getting contradictory signals about what they're supposed to be doing: just responding to enquiries, or going out looking for new And what about the service engineers: what's the main weakness in that department? They seem tomiss a lot of When they visit a customer to install or repair a photocopier, it's their chance to look at all the equipment there and suggest how Trident could supply the company's needs Then there's their problem with spares, the Parts Services Department keeps stocks low, for financial reasons, but that means the engineers often can't get theparts they need for call-outs, and the customer has to Now, what about communications within the company? I'm sure you'll agree they're not as good as they could Why do you think that is? Well, I was a bit surprised, because, in fact, middle managers hold regular meetings with their But that's because they're given information by the top management about policy issues and plans, for instance, which they have to pass But I have to say that some of them don't seem to think their staff can have anything to say that's worth And, of course, this creates ill Now, ifyou think about the Chief Executive's problems for a moment, what do you think he needs to tackle first? There are so many problems! Something needs to be done about the workforce, because some departments employ staff without the necessary In the long term, of course, they need to develop the photocopiers But the priority must be to reverse the fall in revenue, even if it means cutting prices, in order to increase the sales Unless they do that, they'll go out of business very And what abouttheir advertising? Well, they're using modern media, like the Internet, and targeting their advertising more than they used to, for instance by moving from magazine ads to direct mailshots to But these have an old-fashioned feel to them; the layout and graphics don't seem to have changed for 20 Now, let's go on【BEC中级真题听力】第四辑Test 3 - Test4相关4.bec中级听力真题第4篇Hints:Janet EdwardsNick BrownNewcastleclue - we're'Innovations'.'Better Sales Techniques',forward-lookingtoo - Daniel'unusual'?英式拼写对话人之间以换行区分New Vision, Conference Department, Janet Edwards This is Nick Brown from Business I hear you're running a rather special conference in You mean our event on the tenth of October? Can you tell me something about it, so I can mention it in our paper? The name should give you a clue -we're calling it 'Innovations'. Not the usual 'Better Sales Techniques', That sounds very I assume it's about new developments in technology? We thought there were too many seminars on We're focusing on human resources New ways of approaching it, I Interesting! So, who have you got to lead it? Well, this is a little different, too - Daniel Is he the man from Cambridge Business School who's just written that book on incentive schemes? I believe teamwork is actually his So, for example, the way people Any other special features? We're planning some practical and very unusual workshops about I think that'll cause a few How'unusual'? Come and see for I'll send you a complimentary Thank I5.bec中级听力真题第5篇Some people tell you that what a dissatisfied customer really wantsis to have the opportunity to spend his money You may have to resort tothis, a refund or perhaps some form of However, this may lose a customer and will certainly lose that particular Try a bit of Remind your customer why he chose your product in the first place, give him a new one and save him the trouble of making further 19 It's often the case that a complaint about faulty equipment really means the customer is doing something Of course, considerable tact is called for when this Don't make them feel What they need is some guidance, and this should be provided without further Make sure any damage done has been put right, and then set up the familiarisation Problem solved, customer happy, equipment saved from any more 20 When a customer complains, it's important to be sympathetic, but business-like as Do apologise, of course, and then, taking a personal interest in the way the equipment will be used, suggest a newer, more recent model rather than simply replacing the original This is often a good solution, because it not only deals with the complaint, but also the client feels they've got away with a bit extra to make up for the 21 I don't think all complaints can be dealt with in the same Basically, you've got to solve the immediate problem to try to keep the customer's Sometimes guaranteeing your product for a longer period can be a good way to do Fix what's wrong as quickly as possible and show you're prepared to do so a second time if Point out that the customer won't have any worries, at least not until they need an 22 It's a good idea to let the customer know why there's been a It shows you are prepared to be honest, and you might win a bit of They realise that things don't always go right for the supplier But the most satisfactory thing to do is to offer a Then, of course, they are more likely to deal with you again when they need a。
BEC中级听力：剑桥商务英语(BEC)中级考试听力考试全真样题 UNIVERSITY OF CAMBRIDGE LOCAL EXAMINATIONS SYNDICATE Examinations in English as a Foreign Language BUSINESS ENGLISH CERTIFICATE Test of Listening PART ONE Questions 1-12 You will hear three telephone conversations or messages. Write one or two words or a number in the numbered spaces on the notes or forms below. You will hear each recording twice. * Conversation one (Questions 1-4) Look at note below. You will hear a man phoning company about an order. Lewis & Thorn Printers Telephone Message Message for: Mark HansonOliver Martin rang from (1)_____________________________________. He hasn t received the (2)__________________________________ he ordered for a (3) _____________________________ later this month .Wants to change the quantity to (4) _______________________________ —— to be ready tomorrow. Will fax details if needed. * Conversation Two (Question 5-8) Look at the notes below. You will hear a conversation between two friends about a job vacancy. Job with Alba as (5)________________________________________ Responsible for (6) ________________________________________ Must have knowledge of (7)__________________________________________________ Apply by (8)______________________________________ * Conversation Three (Questions 9-12) Look at the notes below. You will hear a telephone conversation about arranging a meeting. FINANCE MEETING Need to discuss (9)__________________________________________.Aim to produce new (10) ______________________________________________.Check that the Sales Co-ordinator and the (11)_______________________________ can come.Arrange for a (12) __________________________________________ to be available. PART TWO Questions 13-22 Section One (Questions 13-17) ou will hear five short recordings. Each person is talking on the phone. or each recording, decide what is the main topic of their call. rite one letter (A-H) next to the number of the recording. o not use any letter more than once. ou will hear the five recordings twice. 13 ____ 14 ____ 15 ____ 16 ____ 17 ____ A a departmental meeting B a job interview C negotiations with buyers D a visit to a factory E a shareholders meeting F a training session G a conference H a visit to trade exhibition Section Two (Question 18-22) ?You will hear another five short recordings. Each speaker recently attended an interview. ?For each recording, decide what the speaker is saying about the interview they attended. ?Write one letter (A-H) next to the number of the recording. Do not use any letter more than once. You will hear the five recordings twice. 18 __ 19___ 20___ 21___ 22___ A I didn t express myself well. B I misunderstood the advertisement. C It was shorter than I expected. D I wasn t appropriately dressed. E It was poorly organized. F There were too many applicants. G I did too much preparation. H One of the questions surprised me. PART THREE Questions 23-30 You will hear a radio interview with Peter Williams about training within small businesses. For each question 23-30, make one letter (A, B or C) for the correct answer. You will hear the recording twice. 23 What was Peter Williams doing immediately before he started his research? A He was managing the training department of a large company. B He was running a training programme at a university. C He was running his own small business. 24 In his research, what did Peter Williams find about training in small firms? A They spend too little on training. B They are unaware of their training expenses. C They receive state subsidies for training. 25 Small firms do not have specific training budgets because A they do not want to invest in training. B they do not have time to provide training. C they do not plan their training. 26 When calculating the cost of in-house training, many small firms do not include A course fees . B managers time. C accountants costs. 27 What do the majority of small firms spend on training? A less than 1% of their payroll. B 1-5% of their annual payroll. C more than 10% of their payroll. 28 Peter Williams thinks that the best training involves A observing an expert do the job B going on special training courses. C doing the job under supervision. 29 Above all else, small businesses want training that A will answer their short-term needs. B does not require immediate investment. C will help their planning procedures. 30 The first university courses for small companies will deal with A business growth. B computing needs. C structural change. You now have 10 minutes to transfer your answers to your Answer Sheet.
