商务英语期末复习重点.doc

第一题翻译选择；第二题短语互译；第三题阅读；第四题完型填空1. Rising damp, if not treated effectively, could in time cause extensive damage to the structure of your home, ruin decoration and furniture.如果处理不当，墙内潮气最终可能会对房屋的结构造成大面积破坏，毁掉装修和家具。

2. This contract is entered into as of the seventh day of March, 2002, by and between Lonk Co. Ltd., a corporation organized under the laws of the United States of America (hereinafter called the "Purchaser"), and Wingo Co. Group, a corporation organized under the laws of the People’s Republic of China ( hereinafter called the "Seller").本合同由依照美国法律成立的龙科有限公司[以下简称买方]和依照中华人民共和国法律成立的文果集团公司[以下简称卖方]之间于2002年3月7日订立。

3. Multinational bank's services include issuing letter of credit, buying and selling foreign exchange, issuing banker's acceptances, accepting Eurocurrency deposits, making Eurocurrency loans, and assisting in the marketing of Eurobonds.跨国银行提供的服务包括开立信用证、买卖外汇、开证行承兑、接受欧洲货币储存、提供欧洲货币贷款以及发行推销欧洲货币债券。

currency fluctuationCEOprogressive payment customs dutystrike pricecost reductionforeign exchange reserve intelligent logistic network open accountboard of directorsspot exchange rategross weighteconomic meltdown capital flowprimary market severance payenergy intensivebonusreserve requirements collateralinterest rate liberalization fiscal policecorporate governance turnovershareholder general meeting time depositequity ownershipbulk commoditytax cutsgovernment spending年度预算保税仓线上支付系统预付公募私募证券市场世界贸易组织回报率绩效评估招募人员本国货币公司高管资本流失汇率波动首席执行官按施工进度分批付款关税成交价压缩成本外汇储备智能物流网络赊销董事会即期汇率毛重经济衰退现金流一级市场遣散费能源密集型奖金存款准备金要求抵押利率自由化财政政策公司治理营业额股东大会定期存款股权所有散装货税收降低政府支出annual budget bounded warehouseon- line payment system payment in advance public placement private placement securities marketWTOrate of return performance appraisal recruitmentdomestic currency company senior manager capital flight基本利率公开市场操作实体经济金融市场光票托收养老金抵押贷款货币投机贴现率贬值恶性通膨基本工资贸易区域流通票据提单银行信用prime lending rate open market operations entity economy financial market clean collection pensionmortgage loan currency speculation discount rate depreciation hyperinflationbase paytrade block negotiable instrument bill of ladingbank credit1.The importer should have the knowledge that the exchange control authorities in his country will permit advance payment to be made.进口人应该知道本国外汇管制当局准许使用提前支付的形式支付货款。

商务英语期末复习资料Part I Translate the following English words into Chinese.1. bill of exchange 2. sight draft 3. irrevocable L/C 4. penalty 5. money of payment 6. usance L/C 7. money of account 8. promissory note 9. commercial draft 10. advising bank 11. Force Majeure 12. combined transport document Part II . Translate the following Chinese words into English1. 佣金佣金2. 单价单价3. 承兑承兑4. 贴现贴现5. 受益人受益人6. 独立代理独立代理7. 支票支票 8. 进口许可证进口许可证 9. 背书 10. 补偿贸易 11. 折扣折扣 12. 示票 13. 跟单托收 14. 经销经销 15. 索赔索赔16. 商业发票 17. 保险凭证保险凭证 18. 汇率汇率19．检验证书．检验证书 20. 保兑保兑Part III Write down the full name of the following abbreviations and the translations.1. D/P2. M/T3. CIF4. D/A5. T/T6. B/LPart IV Decide whether the following statements are true or false by writing “T” for true and “F” for false in the bracket besides each statement.1. International trade is only the exchange of goods between nations. 2. The distributor gains profits from the price difference at which he buys and resells the goods. 3. In reality, the quantity of goods shipped must be exactly the same with that stipulated in the contract. 4. Partial shipment means that the goods under one contract are shipped in different terms or by different lots. 5. A unit price consists of four parts: currency unit, unit price figure, measuring unit and price terms. 6. The buyer will inform the seller the opening of L/C and pass the L/C to the seller. 7. In counterpurchase, the value of countertrade goods has to equal that of the export. 8. Whether sale by buyer ’s sample or by seller ’s sample, the quality of the commodities should be strictly same as sample. Otherwise, it should be stipulated in the contract clearly. 9. Transshipment may increase the cost of shipment and the possibility of delay in delivery of commodities. 10. In international trade, if All Risks was covered, any loss caused by any reason on the way can be compensated by insurance company. 11. Under the the term term term of of of D/A, D/A, D/A, it it it is is the the bank bank bank in exporter in exporter ’s s country country country who who who makes makes makes acceptance acceptance acceptance to to to the the the draft draft draft and delivers and delivers documents to the importer. 12. Landed quality and weight means that the inspection carried out at the port of destination will be final. 13. When EXW or DDP is used, the commodity is generally inspected in the exporting country. 14. “USD200 per M/T CIFC2 London ” means that the seller will receive 200 US dollars for per metric ton. Part V Fill in the blanks with the best choice.1. Who has the exclusive right of selling the goods in a marketing area at the price he fixes? ___. a. Consignor b. Exclusive distributor c. Exclusive agent d. Bidder 2. When the seller only pays freight for the goods up to arrival at the port of destination, the term is _____. a. FOB b. CFR c. DDU d. CIF 3. Partial shipment may be necessary when ____. a. direct liners are not available b. the amount of the cargo is very small c. the shipping date is very close d. the export covers a large amount of goods 4. The goods concluded on the CIF basis have been burnt because of the fire after being loaded, then ____. a. the loss is due to the seller b. the seller asks the insurance company for compensation c. the buyer asks the insurance company for compensation d. the loss is due to the party who pays the freight 5. In the following terms of settlement, which is the most risky one for the seller? ____. a. T/T in advance b. D/A c. D/P at sight d. D/P after sight 6. 6. When When When ____ ____ ____ happens, happens, happens, the the the party party party that that that fails fails fails to to to perform perform perform the the the contract contract contract is is is allowed allowed allowed to to to relieve relieve relieve liabilities liabilities liabilities of of of the the non-performance. a. war b. world market price goes up c. manufacture fault d. currency devaluation 7. Which is NOT the example of trade barriers? _____. a. Tariffs b. Quotas c. Import duties d. Income tax 8. In international trade, the seller ships the goods to the buyer when there is no purchase made. The seller retains title to the goods until the buyer has sold them. This is ___. a. bidding b. agency c. consignment d. distributor 9. Which stipulation of the date of shipment is often used in a contract? ____. a. One day b. Within several days after the L/C has been received c. Prompt shipment d. Concrete shipment time 10. Particular additional coverage of CIC ____. a. can be covered alone b. can’t be covered alone c. can be covered alone when more than two of them are covered d. can be covered alone when only one of the insured applies for insurance 11. Which one of the following quotations is wrong? a. FOB QINGDAO USD10.00/PC b. CIF LIVERPOOL GBP125.00/MT c. FOB SHANGHAI $15.25/PC d. FOB JINAN USD2.00/KG 12. Under CIF, freight on the B/L is marked as ____. a. Freight Prepaid b. Freight Collect c. Freight Pre-payable d. Freight Unpaid 13. Based on whether the goods are loaded or not, the B/L can be classified into ____. a. clean B/L and unclean B/L b. direct B/L and transshipment B/L c. straight B/L and order B/L d. on board B/L and received for shipment B/L 14. A company exports 50 tons of wheat, the seller delivers the extra 2 tons, then the buyer should ____. a. accept 52 tons b. refuse to take 52 tons c. accept extra 1 ton d. refuse to accept extra 2 tons Part Part VI VI . Translate Translate the the the following following following English English English sentences sentences sentences into into into Chinese Chinese Chinese or or or Chinese Chinese Chinese sentences sentences sentences into into English 1. FOB means that the seller delivers when the goods pass the ship ’s rail nominated by the buyer at the named port of shipment. 2. Total amount, as its name suggests, is the sum of the money for one business transaction. It equals to the unit price multiplied by the quantity of the goods. 3. Generally speaking, the L/C should arrive to the seller at least 15 days before the time of shipment to allow sufficient time to check and amend, if necessary, the L/C and to arrange shipment. 4. Under an FOB, CFR or CIF contract, port of shipment is usually proposed by the exporter and is stipulated in 1. 汇票汇票 2. 即期汇票即期汇票3. 不可撤销信用证不可撤销信用证 4. 罚金罚金5. 支付货币支付货币 6. 远期信用证远期信用证7. 计价货币计价货币 8. 本票本票9. 商业汇票商业汇票 10. 通知行通知行不可抗力不可抗力 12. 多式联运单据多式联运单据commission unit price accept/acceptance discount beneficiary factor check import license 9. endorse/endorsement 10. compensation trade 11. discount/allowance presentation documentary collection distribution 15. claim 16. commercial invoice insurance certificate 18. exchange rate 19. inspection certificate 20. confirm/confirmation Part V Fill in the blanks with the best choice.（每小题2分，共20分）1—5 b b d c b 6—10 a d c b b 11—14 c a d a Part VI . Translate the following English sentences into Chinese or Chinese sentences into English （英译中每小题2分，中译英每小题3分，共25分）1. FOB 是指货物越过指定装运港买方指派的船只的船舷时，卖方就完成了交货义务。

2019年春《商务英语写作》期末考试复习题☆注意事项：本复习题满分共：400分。

一、单项选择题（本大题共20小题，每小题3分，共60分）1. A friendly football match will be held ______ the visiting Shanxi Team and Shanghai Team in Shanghai Hongkou Gymnasium.A. betweenB. inC. amongD. with2. “The Fighter on the Spe cial Front”, a new-produced feature film, will be ________ in the college auditorium at seven tonight.A. showedB. showingC. showD. shown3. There are some tickets ________ for the concert given by a group of popular singers. The concert fans should be quick.A. leaveB. leftC. leavingD. leaved4. It’s ________ to interrupt the others while they are talking.A. roughB. rudeC. politeD. troublesome5. The bridge was named _________ the hero who gave his life for the cause of the people.A. afterB. forC. because ofD. before6. Centralized management is exercised by a small number of people, the Board of Directors, which is headed by the Chairman (or, in the USA, the President) and decides the overall policy of the ________.A. societyB. familyC. firmD. world7. Investment is freely transferable, which means one owner can sell his ownership interests to an ________ without a change in the nature of the business.A. investorB. personC. ownerD. outsider8. The more popular sequence of dating today is ________.A. date-month-yearB. year-date-monthC. month-year-dateD. date-year-month9. The computer system ________suddenly while he was searching for information on the Internet.A. broke downB. broke outC. broke upD. broke in10. I would like to draw your attention ________ our new detergent powders.A. forwardB. towardsC. forD. on11. We would welcome any further ________ you have, and look forward to hearing from you.A. advicesB. answersC. enquiriesD. suggests12. Any exporter who wants to sell his products in a foreign country or countries must first ________ a lot of market research.A. instructB. destructC. conductD. induct13. The _______ price in our market is $8 per case.A. prevalenceB. prevailingC. prevailedD. prevail14. I would like to know if it is possible to make ________ online.A. shippingB. boughtC. priceD. purchases15. We are now writing to you to ________ long-term trade relations.A. publishB. establishC. protectD. lavish16. We are sure you will find a ________ sale for our products in Canada as our other retailers through Europe and the USA.A. toughB. roughC. badD. ready17. Two days are not enough for me to get ready for the conference. I need ________day.A. otherB. the otherC. the thirdD. a third18. We would be ________ if you could send us full details about your products.A. wonderfulB. hopefulC. regretfulD. grateful19. If your prices are competitive and your goods ________ to our standard, we shall order on a regular basis.A. upB. belowC. aboutD. in20. We find it impossible to ask our end users to ________ the delayed delivery.A. receiveB. acceptC. refuseD. allow二、填空题（本大题共25小题，每小题2分，共50分）阅读下列短文，从方框中选择5个词并用其适当的形式填入空白处。

《商务英语翻译》期末考试复习资料《商务英语翻译》期末考试复习资料I. Answer the following four questions in English. (5’×4=20’)1. What is Business English?Business English must be seen in the overall context of English for Specific Purpose (ESP), as it shares the important elements of needs analysis, syllabus design, and materials selection and development which are common to all fields of work in ESP. As with other varieties of ESP, business English implies the definition of a specific language corpus and emphasis on particular kinds of communication in a specific context.2. What is register（语域）?Register consists of three elements: field（语场）, tenor（语旨）and mode（语式）.3. What is the main content of Business English Correspondence（商务英语函电）?Business English Correspondence includes establishing business relations（建立贸易关系）; enquiries and replies（询价及回复）; quotations, sales letters, offers and counter offers（报价、推销信、报盘及还盘）; orders, acceptance and rejections（订单、接受和回绝）; sales confirmation and purchase contract（销售确认书及购货合同）; payment（支付）; packing（包装）; transport and insurance（装运与保险）; complaint, claim and settlement （申诉索赔和理赔）and so on.4. What do “7Cs” include?7Cs: courtesy（礼貌）, consideration（体谅）, completeness （完整）, clarity（清楚）, conciseness （简洁）, concreteness（具体）, correctness（正确）.5. What are the Grice principles?Maxim of Quality（质的准则）, Maxim of Quantity（量的准则）, Maxim of Relation（关系准则）, Maxim of manner（方式准则）.6. What are the seven categories of advertisement translation strategies?①Literal Translation（直译）/ Semantic Translation（语义翻译）/ Foreignization Translation（异化翻译）;②Free Translation（意译）/ Flexible, Dynamic, or Functional Equivalence（灵活对等、动态对等、功能对等翻译）/ Communicative Translation（传意翻译）/ Domestication Translation（归化翻译）;③Creative Transl ation（再创型翻译/ 创译）;④Supplementary Translation/ Over Translation（增补型翻译）;⑤Condensed Translation（浓缩型翻译）;⑥Zero Translation（不译）;⑦Adaptation（编译）.7. What are the three types or forms of discourses according to Newmark?Expressive（表达型）, informative（信息型）and vocative （呼唤型）.II. Translate the following terms into English. (2’×10=20’)D. D.; D/ D demand draft 即期汇票CN consignment note 铁路运单1C.H. clearing house 票据交换所EF Exchange Fund 外汇基金DLD deadline date 最后时限EOD every other day 每隔一日f. fairs 定期集市F.A. face amount 票面金额P/ A payment of arrival 货到付款P. O. R payment on receipt 货到付款C.O.D cash ondelivery 货到付款F.A. fixed assets 顾定资产fad. free delivery 免费送货CR cash receipts 现金收入sae stamped addressed envelope 已贴邮票D/A deposit account 存款帐户TNC transnational company 跨国公司D/A document against acceptance 承兑交单D/D documentary draft 跟单汇票SC supplier credit 卖方信贷TC tariff circular 关税通报T. C. traveler’s check旅行支票SC sales contract 销售合同U/A underwritting account 保险账户B.C. bank clearing 银行清算C/I certificate of insurance 保险凭证BOT balance of trade 贸易余额TAT truck- air- truck 陆空联运DP document against payment 交单付款TOD time of delivery 发货时间CP. commercial paper 商业票据SKD separate knock-known 部分散件2。

专业术语：人际交往能力interpersonal skills 弹性工作制 flexible working hours 股票经纪人 stock broker债券经纪人 bond broker收购和兼并 acquisition and merger 定金down-payment成交信号buying signal卖点 selling point强行推销hard-sell负债liabilities资产assets售后服务after-sales service自我激励self-motivated工作绩效job performance破产go bankrupt债务人debtor债权人creditor决策者decision maker强行推销hard-sell附加值added value工作寻找者job seeker预期寿命life expectancy接收接管take over 受众receptive audience不动产房地产real estate应付账款accounts payable应收账款account receivable一般管理费overheads行政成本administrative costs 执行董事executive director新手 recruit老手veteran开发商developer企业挂牌上市go public婚姻状况marital status毛（重 ）rough weight净（重）net weight生增长Organic growth非生增长Non-organic growth固定成本fixed cost可变成本variable cost达成交易 close the sale总部headquarters海外子公司overseas subsidiary 固定工作permanent job汉译英1.只要资产价值的增长超过债务的增长，就不会有问题。

As long as asset values rise faster than debt, there is no problem.2.我了解我的竞争对手以及他们产品的优缺点。

商务英语复习资料题型：①阅读理解5-6篇40% ②翻译（中→英）5个*5’=25%③画图题15% ④作文：要顶格写20%一．翻译1．我们希望公司能使我们更高效的经营业务，同时也为客户带来便利。

我们也希望你们能继续向我们订购，订单直接交本公司或分公司均可。

We hope that by it we can handle our business more efficiently for the convenience of our customers. We also hope that you will continue to place orders with us direct or through our new branch.2．随函寄上本公司商品目录一册，供参考，但愿你们从中能找到所需要的东西。

Enclosed for your reference is a copy of our catalogue ,in which you may find something you need.3．如果在你方市场完成了年销售，这份独家代理协议原本可以于到期日延长一年。

Should the annual turnover have been realized in your market, the sole agent agreement would have been extended for another year upon its expiration.4．前几天，你地的一家通讯公司前来与我们洽谈业务，他们意外地告诉我们你们是有名的摩托车制造商。

We were approached by a telecom provider in your district the other day and from them we happened to know that you are a well-known motorbike manufacturer.5．由于我方已在支付方式方面做出了让步，因此，难以再顺从你方的要求，把价格降至你方所说水平。

making appointment by telephone
略（参考pdf 文档）
重点：流程， 日程图，行程 的改动
重点：a 不同 币种 b汇率 c 面额
重点： introduction， topics
A.接待工作的步骤分为首次交谈，深入交谈，建交，招待宴请，电话预约与见面等 B.introduction：self introduction, job, company C.topics: 1. The impression of the local place. • 2. The weather of the local place. • 3. The feeling of the journey. • 4. More introduction of yourself and the company that you belong to. • 5. Briefly introduction of the purpose of the travelling. • 6. Sightseeing of the local place. • ....... • But...... • 1. Some controversial issues about the government and the Party. • 2. Some confidential issues about the business. • 3. Some issues about the personal privacy.
taxing, takeoff or landing. Mobile telephones and other radio equipment must remain switched off until you are told it is safe to use them by your cabin crew. • 5.There is a life jacket under or to the side of your seat. • 6. If oxygen is required, masks will appear from above you. • 7. Pulling the mask towards you starts the flow of oxygen. Place the mask over your face and breathe normally. Attend to yourself first, and then help others.

千里之行，始于足下。

202X年商务英语期末考试重要知识点202X年商务英语期末考试重要知识点一、商务英语基础知识商务英语是指在商务活动中使用的英语，主要包括商务交流和商务写作两个方面。

商务英语的基础知识包括商务词汇、商务语法、商务写作等。

商务词汇：包括商务名词、商务动词、商务形容词等，如trade（贸易）、export（出口）、import（进口）、negotiation（谈判）、contract（合同）等。

商务语法：包括时态、语态、语气、句型等，如一般现在时、一般过去时、一般将来时等，被动语态、完成时等。

商务写作：商务写作包括商务信函、商务报告、商务备忘录、商务演讲等，要注意写作的结构、用词、语法等。

二、商务会议和谈判商务会议和谈判是商务英语中常见的场景，关键知识点包括会议和谈判的流程、用语、技巧等。

商务会议：会议的类型、召开会议的流程、会议的议程、会议的开场白、主持会议的技巧、会议的总结和回顾等。

商务谈判：谈判的准备工作、谈判的策略、谈判的技巧、谈判的用语等。

第1页/共3页锲而不舍，金石可镂。

三、商务信函和邮件商务信函和邮件是商务英语中常见的写作形式，关键知识点包括信函和邮件的格式、用语、语法等。

商务信函：信函的格式、信函的头部、信函的称呼、信函的正文、信函的结尾、信函的附件等。

商务邮件：邮件的格式、邮件的主题、邮件的正文、邮件的附件、邮件的回复等。

四、商务报告和演讲商务报告和演讲是商务英语中常见的写作形式，关键知识点包括报告和演讲的结构、用词、语法等。

商务报告：报告的结构、报告的目的、报告的内容、报告的语言风格等。

商务演讲：演讲的结构、演讲的目的、演讲的内容、演讲的技巧等。

五、商务英语口语商务英语口语是在商务交流中使用的口语表达，关键知识点包括常见的商务口语表达、场景对话、礼貌用语等。

常见商务口语表达：提供服务、预订机票、接待客人、介绍产品、商量约会等。

场景对话：商务接待、商务洽谈、电话交流、商务会议等。

商务英语本科期末考试重点复习资料Unit 11、tariff n. 关税，关税表，关税率A tax on imported items, computed as a percentage of the import value;China imposes tariffs on automobiles, electronic equipment, cosmetics, etc;2、equilibrium n. 平衡，均衡【同balance】(Economics)a situation in which supply and demand are matched and prices stable.一般均衡general Equilibrium局部均衡partial Equilibrium国际收支平衡Equilibrium in the balance of payments3、futures n. 期货【commodity futures 商品期货】goods and stocks sold for future deliveryA contract to buy or sell a specified amount of a commodity or financial instrument at an agreed price at a set date in the future.4、The reasons for international trade:The uneven distribution of natural resourcesInternational specializationDifferent Patterns of demand among nationsEconomies of scaleInnovation or variety of style5、OPEC=Organization of (the) Petroleum Exporting Countries 石油输出国家组织IBA=Independent Broadcasting Authority 英国独立广播机构phosphate cartel（磷酸盐同业联盟）;tin cartel（锡同业联盟）Commodity Cartels 商品联盟6、tangible adj. 可触知的，有形的【反intangible】7、portfolio n. 有价证券财产目录The group of assets, such as stocks, bonds, mutual held by an investor.Portfolio investment证券投资8、licensing agreements许可证协议contract giving someone the legal right to use a patent or trademark franchise agreements特许经销协议9、FDI=Foreign direct investment 外国直接投资ownership of asset abroad and can take the form of either direct or portfolio investment.ME=Multinational Enterprises 跨国公司（MNC=MultiNational Corporation 跨国公司）? A firm that owns business operations in more than one country10、Question: comparative advantage refers to the advantages based on the comparison between countries?Unit 21、access n. 接近；通路the means or opportunity to approach or enter a placeMarket access（市场准入）for goods in the WTO means the conditions, tariffand non-tariff measures, agreed by members for the entry of specific goodsinto their markets.2、Validity n. 有效；合法性The term of validity 有效期间3、carrier n. 搬运人；从事运输业的人（或）公司An organization that transports products or services using its facilities;4、Underwriter n. 担保人；保险商A company assumes the cost risk of death, illness, fire, theft, etc., in exchange for payments;5、Arbitration n. 控诉；打官司An informal hearing regarding a dispute6、Certificate n. 证明书、执照、单据Certificate of deposit;CPA (certificated public accountant注册会计师)7、Invoice n. 发票A detailed list of goods shipped or services rendered, with an account of all costs; an itemized bill.8、Insurance policy保险单Certificate of origin产地证书Inspection certificate检验证Packing list包装单9、FAS=Free Alongside Ship 装运港船边交货10、Incoterm 2000=international commercial terms 2000年国际贸易术语解释通则11、FOB=Free on Board 装运港船上交货FOB HK12、L/C=Letter of Credit 信用证L/C is a commitment, usually by a bank on behalf of client, to pay a beneficiarya stated amount of money under specified conditions. 信用证是银行作出的有条件的付款承诺，即银行根据开证申请人的请求和指示，向受益人开具的有一定金额，并在一定时期内凭规定的单据承诺付款的书面文件。

商务英语复习资料(总9页)--本页仅作为文档封面，使用时请直接删除即可----内页可以根据需求调整合适字体及大小--工作氛围 working environment一个显要的职衔an impressive job title正常工作时间regular hours市场开发部 developing markets officeIncumbent progamme 岗位培训课程嘉奖制度reward and recognition schemeGrow and maintain customer relationship发展和维持客户关系Research and development and manufacturing研发和生产独立法人，独立经销店 solo traderask for permission 获得准许 complain about a mistake 投诉一个错误confirm something is OK 确认某事 request information 索要信息change a booking 改变预定take voluntary redundancy 自愿接受裁退make redundant 裁员 ask clever questions 问恰当的问题commercial director 销售总监sales executive 销售总监sales argument 销售赔款合理的理由reasonable groundsemail confirmation form 电子邮件确认表sales and advertising teammarketing representative 营销代表 benefits and incentives 福利和奖励be prepared to fail做好失败的准备door-to-door work and cold calling挨家挨户的推销和进行不期而至的拜访一、短语翻译regular hours 正常工作时间flexible hours 弹性工作时间freelance 自由职业job-share 分担工作shift-work 轮班工作，倒班制part-time 兼职full-time 全职emping 当临时工specialist advice 专业咨询hot-desking 办公桌轮用office gossip 办公室小道消息office news 办公室新闻parental leave 父母假，育儿假，照顾新生儿女假routine type of person 按部就班的人get organised 安排有序set your limits 规定限度put pen to paper 签订协议two become one 合二为一open your mind 敞开心扉plan for disaster 有备无患find the perfect partner 理想搭档don’t feel guilty 勿感内疚Be prepared to communicate and share credit and blame.要能够相互沟通，功过与共.trade fair event 商品交易会coffee break 工间咖啡休息时间drink evening晚间酒会coaching event 专项体验训练活动useful contacts 有用的人际关系co-chair 联合总裁，主席international communication 内部交流post-it note 便条Life’s all about making connections 生活就是建立人脉关系Training and staff development培训和员工发展Flexible working hours 弹性工作时间Opportunities to travel 旅游机会Opportunities for promotion升职提拔机会Days off 几天短假Fact sheet 情况说明书Holding cmpany 控股公司Company car 公司配给的汽车Client service executive 客户服务主管Old and established 历史悠久Incumbent progamme 岗位培训课程Promote from within提拔内部员工Grow and maintain customer relationship发展和维持客户关系Research and development and manufacturing研发和生产Final salary pension scheme按最终薪水给付的养老金计划Non-cash reward 非现金形式的奖赏Once-in-a-lifetime 千载难逢的，令人难忘的Career goal 职业目标Senior management 高层管理人员develop a good training progamme to keep the saff motivated通过开发良好的培训计划来提高员工的工作热情have flexible management of time and work 灵活安排自己的时间和工作learn from other people’s strong points 学他人所长Distribution centre 配送中心Call centre 呼叫中心，电话中心Document management文档管理Innovative technology 创新技术Mission statement 目标宣传Headerquarter 总部 subsidiary 子公司Brabch 分公司 corporation 公司，法人Working in a team needs to have good interpersonal skills and is not necessarily efficient.在团队工作需要有很好的人际交往技能，不一定效率就高。

“4Ps”•Provide the customer with the right( product )at the right (price),•promote it in the most attractive way (promotion) and•Making it easily available (place).•Product Promotion Place PriceThese 4 factors are often referred to as the …4 Ps‟ o r the marketing mix 市场经营组合,销售组合4C s: product ---customer value unit price 单价port of lading 装运港Promotion---communication port of destination 卸货港Place---conveniencePrice---cost to the customer3.How to analyze the company’s performance?1.A SWOT analysis is an analysis of the company’s strengths (S) and weaknesses (W) and also of the opportunities (O) and threats (T) that face the company.2. it assesses performance not just in the company, but against other similar firms.3. The info helps managers plan and make strategic decisions about the future of the company.4. Sometimes it can be useful to get a management consultant to do the analysis and recommend changes to make it more efficient.L/C (Letter of Credit)信用证①Confirmed letter of Credit 保兑信用证with a Confirming Bank 保兑行②Unconfirmed letter of Credit 不保兑信用证4. ①Sight L/C 即期(付款)信用证②Time L/C 远期信用证Deferred Payment Credit 延期(付款)信用证L/C > D/P at sight > D/P after sight > D/ADocumentary Collection 跟单托收*1) D/P (Documents against Payment) 付款交单2) D/A (Documents against Acceptance) 承兑交单D/A is always after sightCIF: Cost, insurance and freight到岸价CFR: Cost and Freight=C&F 成本加运费FOB: Free on board (装运港)船上交货价,离岸价FAS: Free Alongside Ship(装运港)船边交COD: cash on delivery 货到付款EMP：European main portsETA :估计到达时间B/L：提货• 1. Bill of Lading 提货单• 2. Invoice 发票• 3. Packing List / Weight Memo / Measurement List•装箱单/重量单/尺码单•Airway Bill (of Lading) 空运提单•Ocean Bill of Lading, B/L 海运提单•Partial shipment 分批装运•ETA (estimated time of arrival) 预抵期•Inquiry 询盘Offer 发盘Counter offer 还盘Acceptance 接盘Sales contract销售合同•Discounts for bulk =quantity discount 大量购买折扣•Cash /seasonal discount 付现、季节性折扣•Commission 佣金Transaction 交易•Hike 高涨Slide 跌落Shoot up 猛增Slip back 倒退bottom out 最低lay of 裁员advertising campaign 广告宣传活动inventory 存货清单aviation 航空•Year on year 与上年同期相比over haul 检修mechanic 技工•Agenda 议事日程minutes 会议记录work ethics 职业操守•分机Extension 总机switch board•Annual revenue 年收入employees/head count 职员人数•Quality first ,trust foremost 质量第一，诚信至上•Marketer 营销商He who has an art has everywhere a part 有一技之长者到处都可以立足。

1.Explain7Cs principles in writing business letter.-Clarity is the most important characteristic of good business writing.It means conveying your message to the recipient without being misunderstood.-Considerateness means sharing your reader’s point of view and keeping your reader’s needs in mind.Considerateness mainly lies in“you-attitude”.-Courtesy is more than politeness.A good business letter should be positive,friendly, sincere and tactful.Subjunctive mood is often used to give a polite request.-Completeness implies sending complete information to the recipient.-Conciseness is to make your point brief and clear.The message you convey is as short as possible while being complete.-Concreteness is to make the message specific,definite and vivid.It is important especially when we write contracts,agreements,notices,advertisements and business letters like inquiries and offers.-Correctness refers not only to correct usage of grammar,punctuation and spelling, but also to standard language,proper statement,accurate figures and the correct understanding of commercial jargons.2.What are the main channels for a new firm to establish business relation?1)Internet2)Attendance at trade fairs and exhibitions held at home and abroad(are traditional but the most constantly used channels for merchants to approach each other).3)Banks4)Commercial Counselor’s Office5)Chambers of Commerce both at home and abroad6)Trade Directory7)Advertisements8)Mutual visits by trade delegations and groups,etc.3.Give a brief description of negotiation procedure of foreign trade.As we all know,no customers,no business.Therefore,companies must try by allmeans to seek for new connections-First,establishing business relations is required,which may involve writing self-introduction letter that includes the firm’s basic information,advantages,business scope,etc.-Second,it comes to inquires that fall into two categories:business inquires and status inquires.-Third,it will be offers and counter-offers.An offer is a proposal by sellers to buyers in order to enter into a contract.A counter-offer is virtually a partial rejection of the original offer and also a counter proposal initiated by the buyer or the offeree.-Finally,two parties will sign the contract.4.Explain the main terms of payment in international trade and their application.·L/C,collection and remittance are three major modes of payment.1)L/C is a reliable and safe method of payment facilitating trade with unknown buyers and giving protection to both sellers and buyers.The disadvantage of L/C is the cost.L/C is usually used for large sum.2)托收是出口商（债权人）为向国外进口商（债务人）收取货款，开具汇票委托出口地银行通过其在进口地银行的联行或代理行向进口商收款的结算方式。

《商务英语写作》期末复习资料一．商务写作基础知识简答题1.商业书信一般由信头（opening）、正文（body）和信尾（closing）三部分组成，那么信头部分一般包含哪些内容？2.收信人地址一般包括什么内容？请编写一个收信人地址来举例说明3.商业信函如果超过一页，第二页开始的随后各页应注明什么？4.宽式标点和严式标点的区别，请举例说明。

5.根据所给例子分析电子邮件地址的构成。

例子：； ;6.什么是enclosure(附件)？一般可以采用什么方法表示信函中还有附件？7.商业书信一般由信头（opening）、正文（body）和信尾（closing）三部分组成，那么信头部分一般包含哪些内容？8.写信日期：12/06/2011是指哪一天？美国和英国日期的写法有什么区别？是什么意思？ bcc是什么意思？两者的区别。

10.长篇业务报告的结构包括引言、报告正文、补充说明。

请具体说明各部分的具体内容。

二、商务信函类型判断：根据所给的句子，判断其所属的商务信函的类型：查询信、复查询信、销售信、订购信、催款信、付款信、投诉信、复投诉信、求职信、社交信。

1.Could you please send me a catalogue of your office equipment range?2.Would you like to know which toothpaste most dentists use?3.Further to my letter of 2 July in which I requested that you pay the outstandingsum of S$3750 to our account, I was disappointed to discover yesterday that we have still not received a cheque from you fro the overdue amount.4.Enclosed please find our cheque to the sum of HK$55,200 in full settlement ofthis invoice.5.Thank you for your fax dated 25 March requesting the above mentioned report onthe retail industry in the USA. I take great pleasure in enclosing details of this report.6.We agree to your quoted prices, as stated above, and anticipate receiving thegoods on or before 10 October.7.I should like you to replace these faulty disks with fully-functioning Grade‘A’ disks within the next week.8.We take all our customers’ comments seriously. With this in mind, we are morethan happy to make special arrangements to have your order ( no. 735228) delivered in the next three days.9.I should like to apply for the position of Senior Secretary at your company thatwas advertised in the Classified Section of the Business Post on 7 December.10.I was really delighted to hear that you have been elected to the Board of Directorsat Aston Engineering. Let me among the first to congratulate you.11.I should appreciate further details about the camera you advised in PracticalPhotographer.12.In independent tests, the CX2 showed that it was up to twice as reliable as otherleading brands.13.If you are experiencing difficulties with our payment scheme, please come toour gallery and discuss the matter.14.I am enclosing a cheque for S$3750 to clear the outstanding balance of my accountwith Jamboree Art Gallery.15.Thank you for your letter of 30 November requesting a quotation fro the proposedrefurbish of your refectory and office furniture.16.Please arrange to send us the following books for an exhibition which we arearranging of the work of contemporary Hong Kong photographers.17.I am afraid I really must complain about the quality of these machines. You appearto have supplied us with a product which falls far below the standard our customers expect.18.I refer to your letter of 27 March 2011 regarding the standard of the VCRs wesupplied to you recently. Thank you for bringing this matter to our attention.19.I enclose my resume and look forward to having the opportunity to answer anyquestions you may have regarding my application.20.I take great pleasure in inviting you to an exclusive exhibition of the worksof the Mexican sculptor, Joachim Paz.三、信函翻译书上的信函翻译，重点复习P10 Subject: Integrated Circuit BoardsP71 Forthcoming cultural and educational events四、写作Section A:Requirements: Write a reply to the following letter. You should include all the necessary parts of a business letter and provide necessary information according to the original letter.原信见P76回复信件P92Section B:Write a letter for the following situation.You have just received a letter pressing for overdue payment. Write a letter of payment to include the following particulars.(1)Explain that payment was delayed because your accounting department made anoversight in making remittance.(2)Inform the seller that the sum has been sent to him by Telegraphic Transfertoday.Section B:Write a letter to order something from a foreign company. Please include the following information:(1)previous contact(2)details about the items you ordered, such item number, quantity, color, size,unit price, total price, etc.(3)time for delivery, payment terms and discount。

国际商务英语学科考试复习要点Lesson 1 International Business商务术语：FDI GDP BOT patent copyright value chain franchising (紫色书10-11页)考点：国际商务贸易的主要类型（major types of international business）A．Trade（贸易）：a. commodity trade (商品贸易,也叫有形贸易visible trade )b. service trade (服务贸易, 也叫无形贸易invisible trade)B. Investment (投资): a. foreign direct investment (FDI 外国直接投资)b. portfolio investment (证券投资)C. Other types (其他类型): a. licensing and franchising (国际许可与特许经营)b. management contract and contract manufacturing (管理合同和承包生产)翻译练习:1. 随着经济全球化的发展,无形贸易即使在发展中国家的国际贸易中所占的比例也逐渐增大With the development of economic globalization, invisible trade accounts for an increasing proportion of the world trade even in the developing countries2. BOT是“交钥匙”工程的一种流行的变通形式BOT is a popular variant of the turnkey projectLesson 2 Income Level and the World Market商务术语:GNP PPP ( purchasing power parity 购买力平价) Staple goods (大路货)creditor country ( 债权国) (紫色书25页)考点:国民生产总值和国内生产总值(GNP 和GDP)GNP: refers to the market value of goods and services produced by the property and labor owned by the residents of an economyGDP: refers to the market value of all goods and services produced within the geographic area of an economy.Per capita income (人均收入): It is calculated by dividing its national income by its population Triad and Quad (三方组合和四方组合): A. United StatesB. Western EuropeC. JapanD. Canada翻译练习:1. 国民生产总值和国内生产总值体现了一个国家的全部收入,在衡量国民收入方面可以互换使用。

商务英语国际商务期末复习资料简答1. The Globalization of ProductionThe globalization of production refers to the tendency among firms to source goods and services from locations around the globe to take advantage of national differences in the cost and quality of factors of production (such as labor, energy, land, and capital).By doing so, companies hope to lower their overall cost structure and/or improve the quality or functionality of their product offering,thereby allowing them to compete more effectively.2. The differences between common law and civil law?Common law is based on tradition, precedent, and custom.(1) A common law system is more flexible that other systems.(2) Judges in a common law system have the power to interpret the law so that it applies to the unique circumstances of an individual case.(3) Each new interpretation sets a precedent that may be followed in future cases.(4) As new precedents arise, laws may be altered, clarified, or amended to deal with new situations.Civil Law is based on a detailed set of laws organized into codes. (1) When law courts interpret civil law, they regard to these codes.EX. Germany, France, Japan, and Russia(2) A civil law system tends to be less adversarial than a common lawsystem(3) The judges rely upon detailed legal codes rather than interpreting tradition, precedent, and custom. Judges under a civil law system have the power only to apply the law.3. How corruption effect economy?(1) High levels of corruption significantly reduce the FDI, level of international trade, and economic growth rate in a country.(2) By siphoning off profits, corrupt politicians and bureaucrats reduce the returns to business investment and, hence, reduce the incentive of both domestic and foreign businesses to invest in that country.(3) The lower level of investment that results hurts economic growth.4. Why we need to protect intellectual property?The philosophy behind intellectual property laws is to reward the originator of a new invention, book, musical record, clothes design, restaurant chain, and the like, for his or her idea and effort. Such laws stimulate innovation and creative work. They provide an incentive for people to search for novel ways of doing things, and they reward creativity.。