管理英语2网核形考任务单元自测7答案
题目1:B-Neither do 1. Look at our community, it is such a mess.
A、Our service center don' t offer much help for us.
B、I really don' t think our service center is satisfying.
C、I' m slightly satisfied with our service center.
题目2:- C ?
-That' s great!
A、W hat are you going to eat at the Mexican restaurantWhen are you going to dinner at the Mexican restaurant
B、H ow about going to dinner at the Mexican restaurant tonight题目3:-Customer: We have ordered for almost one hour. Why is it so hard to aet our dishes ready in your restaurant?
A Waiter:
A、I' m really sorry about that.
B、I don' t think it' s hard.
C、You' 11 get it next time. /z题目4:-Hello, is that service center? The elevator of our apartment doesn' t work.
一B Oh, I don' t know what' s wrong with it.
A、Sorry, I' 11 have it checked out at once.
C、Ok, I see.
题目5: -Why do you look unhappy. What' s the matter?
—C A、I' m satisfied with the good performance of the radio I' ve just bought.
B、I' m alad to have bought this radio at such a price.
C、I’ m rather disappointed with the poor quality of the radio 1' ve just bought.”题目6:1 don' t know A I just arrived here two minutes ago.
A、what' s going on how is going on
C> who is going on〃题目7: It is only by agreeing with their view point and A that you willresove the situation and send the customer away happy
A、suggesting a possible solution suggest a possible solution
B、suggested a possible solution题目8:Our workers have been checking the heating system since you called
us. 1 C you it will perforin well soon.
A、a rgueaffect
B、a ssure题目9:The heating system of our apartment broke down solmade a B call to the community service center
A、D iscussioncomplaint
C> praise题目10:The more information you can get, C in your field.
A、t he more competitive will you beyou will be the more competitive
B、t he more competitive you will be .
题目11 :They B since last night. They are about to finish the work.
A、a re cleaning the systemhave been cleaning the system
C> had cleaned the system题目：They promised C the car for us.
A、repairingrepaired
C> to repaired题目:We A it very much that you' ve come to aive us a timely ride. Otherwise we wou1d miss the train.
A、appreciate expect
B、promise题目：We are under B to finish the task within such limited time.
A、l inepressure
C> expectation题目：We feel A with the inconvenience the service center brought us.
A、disappointed worried
B、surprised二，翻译:从以下A, B, C三个选项中选出与英文最适合的中文翻译。
1. Focus aroups are representatives of customers whose iob is to provide you with information on their needs and preferences. { C}A.焦点小组是顾客的代表，他们的工作是把你的需求和喜好提供给顾客。
C.焦点小组是顾客的代表，他们的工作是给你提供他们的需求和喜好。
2.Angry customers tend to aim their dissatisfaction and complaints at staff members. {A}A.愤怒的顾客往往会把员工当做他们发泄不满和抱怨的目标。
B.愤怒的顾客计划把对员工的不满和抱怨当做目标，
C.愤怒的顾客趋向干把员工的不满和抱怨当成目标。
3.You will do everything within your power to try and resolve the situation. {A }A.你会在权利范围内尽一切努力解决问题
B.你会在意志范围内尽一切努力解决问题。
C.你会在力量范围内尽一切努力解决问题。
4.Havina patience with your customers and with yoursefwil ao a Iona way in winnina over hostile customers. [B]A.对顾客和对自己有耐心将走很长的路才能赢得生气的顾客对你工作的支持。
B.对顾客和对自己有耐心将在赢得生气的顾客对你工作的支持方面大有帮助。
C.对顾客和对自己有耐心将会很难赢得生气的顾客对你工作的支持，To communicate precisely what you want to say, you have to frequently need to define key words. {C}
A.要简明扼要地表达本意，就必须不断定义关键词。
B.只要定义频繁出现的关键词就能准确传达本意。
C.要准确表达你的本意，就必须不断定义关键词。
二，阅读理解：阅读下面的短文，根据文章内容从A, B. C三个选项中选出一个最佳选项。
Angry customers tend to aim their dissatisfaction and complaints at staff members. If this happens to you, you should remember that they are actually expressing their dissatisfaction about the company and not about you as an individual. But if you wish to be successful in any business, then you have to learn how to handle angry customers. Listed below are a few quidelines to help you develop your own personal strategy for dealing with angry customers:
Never argue back. You must stay calm and aim to satisfy the customer even in the most difficult situations. It is only by agreeing with their view point and suggesting a possible solution that you will resolve the situation and send the customer away
Use your ears more than vour mouth. Make sure you listen more than you speak. By listenina carefully, you will be able to understand why the customer is complaining, so that satisfactory steps can be taken.
Show that you care: Use every opportunity to express your apology and understanding. You have to show that you will do everything within your power to try and resolve the situation. This exhibition of your concern will win the customer over. There will be a significant change in their behaviour
Control your anger and be patient. Learn to relax and calm yourself. Having patience with your customers and with yourself will go a ong way in winning over hostile customers
The above quidelines are very useful in every situation in life and you can successfully tackle hostile circumstances by following them. If you fo low the above tips, you are on your way to succeedina in your careerAt whom do angry customers tend to aim their dissatisfaction and complaints?{A }
A・ staff members https://www.doczj.com/doc/e619047732.html,pany managers
C. those who accompany themWhen a customer shouts rudely at you, you should {C}.
A.argue back and protect yourselfkeep quiet and leave the customer alone
C・keep calm and listen carefully to the customer The underlined sentence “Use your ears more than your mouth v means { B}.
A. Your mouth is not more important for you than your ears.
B・ You should listen more than you speak.
C.You should talk more than you listen.
1.When dealing with an angry customer which is NOT the right attitude?{ C} A. Be concerned.
B. Be patient.
C・ Be amused.
2.Which of the following statements is true according to the passage?{ C}When the customers complain, you needn' t listen carefully.
A.You needn' t say sorry to those angry customers.
C・You should relax yourself and try to understand the angry customers.”
二、阅读理解：阅读下面的短文，根据文章内容从A、B、C三个选项中选出一个最佳选
Imagine this situation: you have bought a faulty item from a shop and you take {A. them; B, it; C. him} back to complain. You go directly to the shop assistant and tell them your problem. They say they cannot help you, {A, which; B. it; C. that}makes you angrier, to the point perhaps where you start insulting the poor shop assistant. RESULT: This will do you no {A. comments; B. interests; C. favours), like getting any compensation, or even a refund. If you go directly to the first person you see within the organization you are complainina about, you may be wastina vour time {A< as: B. if; C. when} they may be powerless to take any action or provide you {A. to: B. with: C. for) a solution. So the important lesson to be learnt is to make sure firstly that you are speakina to the relevant person, the one who has the authority to make decisions.
二、阅读理解:阅读下面的短文，根据文章内容进行判断，正确写“T”错误写“F”。Feedback from your customers is very important. The more information you have from them, the more competitive you will be in your field. The following techniques will help you know what the customers think of your business.
1.Ask your customers directly and cater to their wishes. This is the simplest way to find out what people want from your service or product. When hotel customers are asked what they want for their breakfast and then the hotel staff are asked what they think the customer wants, the answers are quite different.
2.Be a customer yourself and find out what your customers experience when they use your service. This is one of the most obvious but underused ways for getting feedback. For example, you can act as one of the customers in a wheelchair, and see how you' re treated.
https://www.doczj.com/doc/e619047732.html,e a focus group. Focus groups are representatives of customers whose job is to provide you with information on their needs and preferences.
https://www.doczj.com/doc/e619047732.html,e questionnaires and surveys. This is one of the most well-established feedback techniques. When well-conducted, they usually work well.
5.Encouraae your front-line staff to build strona relationships with customers. Your front-line staff are the most resourceful and reliable, as well as the least costly,
of vour customer feedback sources. Their communication with the customers will become
the world. But if it is not what people want, you' re wastina your time. Implement one. two. three or all of the above techniques, and your service and product will improve overnight.
1.Hotel customers and hotel staff think the same about breakfast [F]_A good or bad experience of a customer in a wheelchair in your shop shows whether your service is good or not. {t}
2.It' s not necessary to know about the customers needs and preferences.
{F}_Questionnaires are useful in aetting feedback from customers, [t]
3.Front-line staff have nothing to do with improving customer service. {£}‘
管理英语2 形考任务1-8单元Self-test参考答案 题目顺序是随机的，请对照原题并使用查找功能（Ctrl+F）进行搜索 自测一 题目：－How’s your mother doing? 答案：She is very well 题目：—Do you mind if I record your lecture?—_________________. Go ahead. 答案：Not at al 题目：—I was worried about my math, but Mr. White gave me an A. 答案：Congratulations! 题目：—Can you go skating with us this afternoon? 答案：have to 题目：—I’m terribly sorry that I’ve spilled some coffee on the table. 答案：It doesn’t matter 题目：—Would you like to go to the concert with us? 答案：I wish I could 题目：―Whose textbook is this? ―It _______ John’s. It has his name on it. 答案：must be 题目：He is ________ this company. 答案：in charge of 题目：He says what he thinks and does what he wants to do, ________ other people’s feelings. 答案：regardless of
题目顺序是随机的，请对照原题并使用查找功能（Ctrl+F）进行搜索 自测一 题目：－ How’ s your mother doing 答案： She is very well 题目：— Do you mind if I record your lecture— _________________. Go ahead. 答案： Not at al 题目：— I was worried about my math, but Mr. White gave me an A. 答案： Congratulations! 题目：—Can you go skating with us this afternoon 答案： have to 题目：—I’ m terribly sorry that I’ ve spilled some coffee on the table. 答案： It doesn’ t matter 题目：—Would you like to go to the concert with us 答案： I wish I could 题目：―Whose textbook is this ―It _______ John’ s. It has his name on it. 答案： must be 题目： He is ________ this company. 答案： in charge of 题目： He says what he thinks and does what he wants to do, ________ other people’s feelings. 答案： regardless of
国家开放大学《管理英语2》形考任务1-8参考答案 形考任务1 一、选择填空：阅读下面的对话或句子，从A、B、C三个选项中选出一个能填入空白处的最佳选项。 1、—Would you like to go to the concert with us? but Ive promised to help Jim with his Chinese. Thank you all the same. A. I hate concerts B. I'll go with you C.I wish I could 2、—Do you mind ifIrecord your lecture? .Go ahead A. Never mind B. No,you'd betternot C.Not at all 3、—lwas worried about my math, but Mr.White gave me an A. A.That's an easy course. B.Congratulations! C.Mr.White is very good. 4、The enemy has strengthened their position.
A.protective B.defensive C.offensive 5、He says what he thinks and does what he wants to do,o ther people's feelings. A.according to B.regardless of C.because of 二、翻译：从以下A、B、C三个选项中选出与英文最适合的中文翻译。 1.Thank you so much for your generous hospitality.() A.真的非常感谢您的帮助。 B.非常喜欢这里宜人的环境。 C. 非常感谢您的盛情款待。 2.A true friend is someone who reaches for your hand and touches your heart.() A.一个真实的朋友就是能伸出他的手触碰你心灵的人。 B.一个真实的朋友就是能伸出他的手理解你心灵的人。 C. 真正的朋友是一个可以援手帮助并感动你心扉的人。 3.I don’t know why he is late,he might have had an accident.() A. 我不知道他为何迟到，可能遇上了事故。 B.我不知道他为何没有迟到，很有可能遇上了事故。 C.我不知道他为何迟到，一定是遇上了事故。
开形成性考核【管理英语(2】单元自测(7)试题及答案 7.Dealing with Complaints 选择填空： 阅读下面的对话或句子，从A、B、C三个选项中选出一个能填入空白处的最正确选项。 题目1、一Why do you look unhappy .What's the matter? 一 ( C ) , 【A】:I'm satisfied with the good performance of the radio Ivejust bought. 【B】:I'm glad to have bought this radio at such a price. 【C】:I'm rather disappointed with the poor quality of the radio I've just bought. 题目2、一(C) ? —That's great 【A】:What are you going to eat at the Mexican restaurant 【B】:When are you going to dinner at the Mexican restaurant 【C】:How about going to dinner at the Mexican restaurant tonight 题目 3、一(B) 一Neither doI .Look at our community,it is such a mess . 【A】:Our service center don't offer much help for us. 【B】:I really don't think our service center is satisfying. 【C】:I'm slightly satisfied with our service center. 题目4、We feel(A)with the inconvenience the service center brought us . 【A】;disappointed [B]:worried 【C】surprised 题目5、It is only by agreeing with their view point and(A)that you will resolve the situation and send the customer away happy. 【A】:suggesting a possible solution 【B】:suggest a possible solution
电大管理英语2形考答案全 自测一 问：XXX? 答：She is doing very well. 问：Do you mind if I record your lecture? 答：Not at all。Go ahead. 问：I was worried about my math。but Mr。White gave me an A. 答：ns! 问：Can you go skating with us this afternoon? 答：I have to (decline).
问：I’m XXX I’ve XXX. 答：It XXX. 问：Would you like to go to the concert with us? 答：I XXX I could. 问：XXX? 答：It must be John's。It has his name on it. 他负责这家公司。 他是这家公司的负责人。 他说他想什么就做什么，不考虑别人的感受。他说一不二，言行一致。
有30多人申请了这个职位。 总有一天，我们的梦想会变成现实。 敌人已经强化了他们的防御地位。 Compared to face-to-face interviews。XXX data from a large group of people. How often do you use our company's product。XXX. Our company XXX。May I take a moment to ask you some ns? Thank you very much for XXX greatly appreciated and will help with our market research. First of all。we should XXX the order of our ns.
管理英语2形考参考答案 管理英语形考参考答案 一、关键词解释 1、Management: the process of planning, organizing, leading, and controlling the efforts of others to accomplish specific goals and objectives. 2、Leadership: the behavior of guiding, inspiring, and motivating a group towards achieving specific goals and objectives. 3、Communication: the process of conveying information, ideas, and feelings through verbal and non-verbal channels. 4、Teamwork: the ability to work together with others towards a common goal, sharing responsibility, decision-making, and credit for achievements. 5、Decision-making: the process of choosing an action or course of action based on analysis of data and information, consideration of alternatives, and evaluation of potential outcomes.
最新国家开放大学电大《人文英语2》形考任务7试题及答案最新国家开放大学电大《人文英语2》形考任务7试题及答案单元自测7 一、选择 填空题（每题10分，共5题） 题目1 — How can I get legal advice for free? — ______________ . 选择一项： B. You can go to a law firm and ask about that. 题目2 — There are so many strange phone calls nowadays. I＇m fed up with those calls. — Speaking of strange phone calls, ________________ . 选择一项： C. you＇d better be careful of the telecommunication frauds. 题目3 The mother ________ her daughter for 2 hours. 选择一项： B. has been looking for 题目4 The police officer is determining who is going to be responsible ______ the traffic accident. 选择一项： A. for 题目5 In a car accident, you should ________ the other car＇s number in order to report to the police later. 选择一项： B. keep in mind 题目1 — This is Huangdu police station. What can I do for you? — ______________ . 选择一项： A. My daughter is missing. 题目2 — I think riding a bike anywhere is healthy and convenient, but I＇m afraid the bike would be stolen. — ______________ . 选择一项： A. Why don＇t you take a lock with you? 题目3 Keep an eye for your belongings in the bus station _______ they might be stolen by thieves. 选择一项： A. in case 题目4 We have to collect enough evidence to show that we ________ a lot of damages. 选择一项： A. have suffered 题目5 This time tomorrow you _________ in the court for the trademark case. 选择一项： A. will be standing 题目1 — How can I get legal advice for free? — ______________ . 选择一项： C. You can go to a law firm and ask about that. 题目2 — Our trademark has been infringed by our competitor. What can we do? __________ . 选择一项： C. You can file an action in the district court. 题目3 In a civil case, one party may file an action, the other party may or may not ____ the claim. 选择 一项：
管理英语2网核形考任务单元自测7答案 题目1:B-Neither do 1. Look at our community, it is such a mess. A、Our service center don' t offer much help for us. B、I really don' t think our service center is satisfying. C、I' m slightly satisfied with our service center. 题目2:- C ? -That' s great! A、W hat are you going to eat at the Mexican restaurantWhen are you going to dinner at the Mexican restaurant B、H ow about going to dinner at the Mexican restaurant tonight题目3:-Customer: We have ordered for almost one hour. Why is it so hard to aet our dishes ready in your restaurant? A Waiter: A、I' m really sorry about that. B、I don' t think it' s hard. C、You' 11 get it next time. /z题目4:-Hello, is that service center? The elevator of our apartment doesn' t work. 一B Oh, I don' t know what' s wrong with it. A、Sorry, I' 11 have it checked out at once. C、Ok, I see. 题目5: -Why do you look unhappy. What' s the matter? —C A、I' m satisfied with the good performance of the radio I' ve just bought. B、I' m alad to have bought this radio at such a price. C、I’ m rather disappointed with the poor quality of the radio 1' ve just bought.”题目6:1 don' t know A I just arrived here two minutes ago.
最新国家开放大学电大《人文英语2》形考任务7试题及答 案 最新国家开放大学电大《人文英语2》形考任务7试题及答案 最新国家开放大学电大《人文英语2》形考任务7试题及答案单元自测7 一、选择填空题（每题10分，共5题） 题目 1 —How can I get legal advice for free? — ______________ . 选择一项： B. You can go to a law firm and ask about that. 题目2 — There are so many strange phone calls nowadays. I＇m fed up with those calls. — Speaking of strange phone calls, ________________ . 选择一项： C. you＇d better be careful of the telecommunication frauds. 题 目3 The mother ________ her daughter for 2 hours. 选择一项： B. has been looking for 题目 4 The police officer is determining who is going to be responsible ______ the traffic accident. 选择一项： A. for 题目5 In a car accident, you should ________ the other car＇s number in order to report to the police later. 选择一项： B. keep in mind 题目1 — This is Huangdu police station. What can I do for you? — ______________ . 选择一项： A. My daughter is missing. 题目2 —I think riding a bike anywhere is healthy and convenient, but I＇m afraid the bike would be stolen. — ______________ . 选择一项： A. Why don＇t you take a lock with you? 题目3 Keep an eye for your belongings in the bus station _______ they might be stolen by thieves. 选择一项： A. in case 题目4 We have to collect enough evidence to show that we ________ a lot of damages. 选择一项：
最新国开一网一平台《人文英语2》形考任务 单元自测7试题与答案 题目为随机，用查找功能（Ctrl+F）搜索题目 题目4:- How can I get legal advice for free? --__A 答案A、You can go to a law firm and ask about that. B、I don't know. C、You can get nothing for free. 题目5:-Ithink riding a bike anywhere is healthy and convenient, but I'm
afraid the bike would be stolen. --__A 答案A、Why don't you take a lock with you? B、Then don't ride a bike at all. C、Bikes are easy to be stolen." 题目6- Our trademark has been infringed by our competitor. 答案A、are looking for B、looked for C、look for 题目10:In a civil case,one party may file an action the other party may or may not__C__the claim. A、confess B、agree
答案C、admit 题目11:Mary's talking to the lawyer about her competitor who_ C on her trademark. AInfringes Binfringe 答案Cis infringing to 答案C、have suffered" 二、英译汉:为句子选择正确的翻译。(共50分) 操作提示:通过题目后的下拉选项框选择正确答案。 1. Stay right where your daughter went away in case shecomes back looking for you.{B} A.你女儿离开的地方是对的，她会回来找你的。 答案B. 就呆在你女儿走丢的地方，以防她回来找你。
2020年最新电大《管理英语2》形成性考试题库 一 1.[单选题] -Let's make plan first for our events, shall we? - A. Yes, we do. B. 0K, let's do it. . C. I'd like to. 2. [单选题]-How do you think of the theme of our event? A. It's pretty good. B. I feel so sorry about that. C.I’d like to have some tea 3. [单选题]交际用语: - -My name is Helen, and I was born in 1980. My major was electrical engineering. A. Tell me your name, please. B. Tell me a little bit about yourself, please. C. Tell me how old you are, please. 4. [单选题]交际用语:一How's your mother doing? - A. She is very well. B. She is very kind. C. She is doing shopping now. 5. [单选题] - I'm terribly sorry that I've spilled some coffee on the table. - A. I don't care. B. It doesn't matter. C. don't be sorry 6. [单选题]词汇与结构: I would rather ( ) two weeks earlier. (2分) A. you should come here . B. you came here C. you had come here 7. [单选题]词汇与结构: More than 30 people( )the position. (2分) A. applied for B. applied to C. applied in 8. [单选题]词汇与结构:The Jiahe Community Service Center is about to ( ) service for residents. A. provided
国家开放大学电大一网一平台《管理英语2》一体化考试机考形考任务7题库答案 形考任务7题库 一、选择填空：阅读下面的对话或句子，从A、B、C三个选项中选出一个能填入空白处的最佳选项。 试题1 一 — Neither do I. Look at our comunity, it is such a mess. 选择一项： A.Our service center don’t offer much help for us. B. I really don’t think our service center is satisfying. C.I’m slightly satisfied with our service center. 试题2 -Hello,is that service center?The elevator of our apartment doesn’t work. 一 选择一项： A.Oh,I don’t know what's wrong with it. B.Sorry,I’ll have it checked out at once. C.0k,I see. 试题3 —Customer:We have ordered for almost one hour.Why is it so hard to get our dishes ready in your restaurant? —Waiter: 选择一项： A.I'm really sorry about that. B.I don’t think it's hard. C.You’ll get it next time. 试题4 We are under to finish the task within such limited time. 选择一项： A.line B. pressure
国开04018-管理英语2-任务7-辅导资 料 国开04018-管理英语2-任务7参考答案 说明：如果课程题目是随机的，请按CTRL+F在题库中逐一搜索每一道题的答案 特殊说明请仔细：课程的题目每学期都可能更换，所以请仔细核对是不是您需要的题目再下载！！！！ 题目1： Hello, is that service center? The elevator of our apartment doesn&rsquo t work. : Oh, I don&rsquo t know what&rsquo s wrong with it. Sorry, I&rsquo ll have it checked out at once. Ok, I see. 参考答案：Sorry, I&rsquo ll have it checked out at once. 题目2： Why do you look unhappy. What&rsquo s the matter? .
: I&rsquo m satisfied with the good performance of the radio I&rsquo ve just bought. I&rsquo m glad to have bought this radio at such a price. I&rsquo m rather disappointed with the poor quality of the radio I&rsquo ve just bought. 参考答案：I&rsquo m rather disappointed with the poor quality of the radio I&rsquo ve just bought. 题目3： Customer: We have ordered for almost one hour. Why is it so hard to get our dishes ready in your restaurant? Waiter: : I&rsquo m really sorry about that. I don&rsquo t think it&rsquo s hard. You&rsquo ll get it next time. 参考答案：I&rsquo m really sorry about that. 题目4：We are under ______ to finish the task within such limited time. : line pressure expectation
管理英语2形考参考答案-管理英语2形 考二 1.How is your mother doing? She is doing very well. 2.Do you mind if I record your lecture? Not at all。Go ahead. 3.I was worried about my math。but Mr。White gave me an A. ns! 4.Can you go skating with us this afternoon? Sorry。I have to (decline). 5.I'm XXX I've XXX. XXX. 6.Would you like to go to the concert with us?
I wish I could (but I can't). 7.XXX? It must be John's。It has his name on it. 8.He is in charge of this company. 9.He says what he thinks and does what he wants to do。regardless of other people's feelings. 10.He was always XXX. 11.His ns are always consistent with his words. 12.More than 30 people applied for the n. 13.One day。our dreams will turn into reality. XXX n。It is important to note that we must come up with a new strategy to counter their defensive measures.
电大管理英语2形考答案全 How is your mother doing。 She is doing very well. Do you mind if I record your lecture。 Not at all。Go ahead. XXX an A in math from Mr。White. I have to XXX. XXX。 I wish I could go to the concert with you. XXX。 It must be John's。It has his name on it. He is in charge of this company.
He says what he thinks and does what he wants to do。regardless of other people's feelings. He was always XXX. His ns are always consistent with his words. More than 30 people applied for the n. One day。our dreams will turn into reality. XXX. 题目：Hiring a good employee may cost a lot of money and time。but it can bring in even more benefits for the company。(改写后更加清晰明了) 题目：What a company really needs is a XXX(改写后更加简洁明了) 题目XXX。(删除了无关紧要的信息)
题目顺序是随机的,请对照原题并使用查找功能〔Ctrl+F进行搜索 自测一 题目：－How’s your mother doing? 答案：She is very well 题目：—Do you mind if I record your lecture?—_________________. Go ahead. 答案：Not at al 题目：—I was worried about my math, but Mr. White gave me an A. 答案：Congratulations! 题目：—Can you go skating with us this afternoon? 答案：have to 题目：—I’m terribly sorry that I’ve spilled some coffee on the table. 答案：It doesn’t matter 题目：—Would you like to go to the concert with us? 答案：I wish I could 题目：―Whose textbook is this? ―It _______ John’s. It has his name on it. 答案：must be 题目：He is ________ this company. 答案：in charge of 题目：He says what he thinks and does what he wants to do, ________ other people’s feelings. 答案：regardless of 题目：He was always ______ in sharing his enormous knowledge. 答案：generous 题目：His action is always ______ with his words．
国家开放大学电大一网一平台《管理英语2》一体化考试机 考形考任务5-7题库答案 形考任务5题库 一、选择填空：阅读下面的对话或句子，从 A、B、 C 三个选项中选出一个能填入空白处的最佳选项。 试题 1 —What's your view on our questionnaire? — 选择一项： A.I'd like to go there. B. With my pleasure. C. First of all.We' d better change our question order. 试题2 — —-Twice a week 选择一项： A.How often do you use our company' s product B.When did you buy our products C.What did you buy in our company 试题3 — Would you mind filling the questionnaire for me? 选择一项： A.No problem. Just give me your questionnaire. B.Sorry,I can' t go there. C.Ireally appreciate that. 试题4 You need to t hose questionnaire papers for your company.
选择一项： A.hand out B.hand in C.hand on 试题5 Questionnaires are easy to 选择一项： A.analyzed B.analyze C.be analyzed 试题6 二、阅读理解：阅读下面的短文，根据文章内容从A、 B、 C 三个选项中选出一个最佳选项。 Questionnaires can be a simple way to get to know your audience' s opinions. Though it is easy to write a questionnaire,you need a lot of skill and experience to write a good one. Luckily,good design skills can be learned in a short time. Keep your questionnaire simple and visually attractive Keep your questionnaire short and simple.A short and simple questionnaire is more likely to be completed and returned. It is also important to make your questionnaire as attractive as possible.You should keep the following design elements in mind: Text: Choose a font style that is easy to read, and make sure the font size is large enough for your respondents to read. Paragraphs: Long paragraphs can be daunting for readers, so try to keep your blocks of text to a handful of lines. White space: Ensure that there is space between questions and sections and don' t make margins too small. Keep questions brief and easy to understand Be brief and direct with your questions. Do not use any unnecessary words and phrases. Brief questions that use simple language are easy to read and understand, so the participants won't find it difficult to fill in the questionnaire.
题目随机，请使用Ctrl+F组合键查找题目答案 Unit 1 Self-test 题目：－How’s your mother doing? 答案：She is very well 题目：— Do you mind if I record your lecture?— _________________. Go ahead. 答案：Not at all 题目：— I was worried about my math, but Mr. White gave me an A. 答案：Congratulations! 题目：—Can you go skating with us this afternoon? —Sorry, I can’t. I ________ take care of my little sister at home. 答案：have to 题目：—I’m terribly sorry that I’ve spilled some coffee on the table. 答案：It doesn’t matter 题目：—Would you like to go to the concert with us? —_________________, but I’ve promised to help Jim with his Chinese. Thank you all the same.答案：I wish I could 题目：―Whose textbook is this? ―It _______ John’s. It has his name on it. 答案：must be 题目：He is ________ this company. 答案：in charge of 题目：He says what he thinks and does what he wants to do, ________ other people’s feelings.答案：regardless of 题目：He was always ______ in sharing his enormous knowledge. 答案：generous 题目：His action is always ______ with his words． 答案：consistent 题目：More than 30 people ______ the position. 答案：applied for 题目：One day, our dreams will ____________ reality. 答案：turn into 题目：The enemy has strengthened their ______ position.